HP3801 Psychology in the Workplace Semester 1, 2016/2017 Instructor Kenichi Ito e-mail:
[email protected] Office: HSS 04-11 Meeting: By appointment Teaching Assistant NA Lecture Hour Tuesday 3:30pm – 6:30pm at LT17 Course Objectives This course provides a foundation in applied psychology for anyone entering today’s global business and industrial world. We will explore how industrial-organizational (I-O) psychology directly impacts our lives as job applicants, trainees, employees, managers, and consumers. Emphasis will be on practical application of theory. Topics include personnel psychology (hiring, appraisal, and training), organizational psychology (leadership, motivation, and organizational culture), work stress, consumer psychology, and engineering psychology (Note: all topics listed may not be covered). Learning Outcomes After completing this course, you are expected to be able to define principles of I-O psychology, summarize implications of major theories in I-O psychology, and apply the principles and theories to issues observable in workplace. Textbook Schultz, D. & Schultz. S. (2010). Psychology and Work Today: New International Edition, 10/E. Pearson Education Limited. ISBN 10: 1-292-02168-3 ISBN 13: 978-1-292-02168-3 Assessment Class participation Group Project Presentation Group Project Proposal Quiz Final Exam
10% 10% 10% 20% 50%
Total
100%
Class participation Students’ active participation in class is a necessary component for their successful learning. I encourage students to raise thought provoking questions, ask for clarification, and collaborate with fellow classmates. To facilitate participation, I use clicker questions to communicate with
class. So, there will be in-class group exercises in every class. The evidence of collaboration based on quantity and/or quality of response will be used for assessment. Group Project The goal is for you to apply knowledge in I-O psychology to suggest ways to improve workplace. Your group will need to use concepts, theories, or techniques in the I-O psychology that has been covered in the course or elsewhere. Your task is to explain and solve a problem that you observe in workplace. You will work in a 6-person group. You will submit a group report on November 1st and make a group presentation in class on November 8th. Attendance is mandatory for group presentation. Penalty for late submission of group report is a deduction of 25% of the project grade for every 12 hours after the due time. More details of the projects are given in class. Quiz The quiz is 90 minutes, closed-book, closed-notes. It will contain both multiple-choice and shortanswer questions. No questions of any sort will be entertained during the quiz. This is because if I answer one person’s question it will give him/her a potential (unfair) advantage over people who do not hear the answer; yet, if I bring up a question in the middle of the quiz, the people who are working on other questions will be (unfairly) distracted from what they are doing. If you miss a quiz and have a proper excuse, please inform me within 24 hours of the missed quiz. If you do not provide the required information, you will receive a 0 for the missed quiz. There is no make-up quiz. If you miss Quiz and are excused from doing so, the percentage weight for the missed quiz will be placed on alternative assessment. Lecture One 3-hour lecture is scheduled for each week. The purpose of the lectures is not to repeat the material covered in the text. In my lectures I will be variously introducing, clarifying, and elaborating on material about the I-O psychology, much of it in the text but not all. I will also be using class activities, demonstrations, video clips, as well as examples from recently published research to supplement the text material. Supplemental readings will be assigned as I deemed it necessary. All of this material, in addition to the material in the text, assigned readings, and lecture notes is eligible to be covered on the exams. If a student misses lecture for any reason, they are strongly encouraged to not only print and review the lecture notes, but also to meet with another student to go through the notes and catch up on any supplemental material not included in the notes. Lecture time is limited, so you will be responsible for a great deal of the information in the text on your own. Just because it hasn’t been explicitly covered in lecture doesn't mean that it won’t be on the exam. Many students will find it helpful to complete the readings from the text before attending lecture. Contacting the Instructor The most efficient way to contact me is through email. When you send an email, please include the course number (HP3801) and your full name (first and last) in the subject line. Emails
that do not contain these pieces of information in the subject line could be unknowingly deleted or unanswered. I tend to check emails often during regular school-day hours. Email messages that are sent in the evening, on the weekend, or on a holiday may not be read or answered until the next regular school-day. Academic Integrity Detailed description of NTU’s academic integrity policy can be found in the following website: http://academicintegrity.ntu.edu.sg/ Originality of work and appropriate acknowledgement of reference sources are extremely important in the academic context. As a psychology student, you are expected to follow the guidelines of the American Psychological Association on referencing and citation (see APA Publication Manual, 6th Edition). As a student of NTU, you are expected to uphold the Honor Code against plagiarism and collusion. Plagiarism and collusion are defined as the following in the Honor Code: Plagiarism: “To use or pass off as one’s own, the writings or ideas of another, without acknowledging or crediting the source from which the ideas are taken.” Collusion: “Submitting an assignment, project or report completed by another person and passing it off as one’s own; Preparing an assignment, project or report for a fellow student who submits the work as his or her own.” Committing plagiarism and/or collusion in any course in NTU warrants serious penalty, ranging from failing an assignment to expulsion from the university. Lecture Schedule Teaching Week
Date
Topic
Chapter
1
Aug 9
National Day
2
Aug 16
Introduction
1
3
Aug 23
Employee Selection
2, 3, 4
4
Aug 30
Performance Appraisal
5
5
Sep 6
Training and Development
6
6
Sep 13
Leadership
7
7
Sep20
Quiz
1–7
Sep27
Recess
8
Oct 4
Consumer Psychology
13
9
Oct 11
Engineering Psychology
14
10
Oct 18
Motivation, Satisfaction, Involvement
8
11
Oct 25
Stress in the Workplace
11
12
Nov 1
The Organization of Organization
9, 10
Group Report Deadline 13
Nov 8
Group Project Presentation
Nov 25 AM
Final Exam
1 – 14