At the end of your life, you will never regret not having passed one more test, not winning one more
Idea Transcript
This information includes data for August 2016
Medical Division
Arrow Ward Number
Complaints ‐ Communication with Nursing staff Complaints ‐ Clinical/Patient care Complaints ‐ Attitude of Nursing staff Compliments Friends and Family Test Response Rate Friends and Family Test Recommendation Percentage MRSA Bacteraemia Clostridium Difficle (post) Drug Errors (exc. Missed medication) Missed Medication Incidents Slips, trips and falls Patient falls ‐ Moderate harm or above (SIRI) Pressure Ulcers (3&4) Internal Investigation Pressure Ulcers (3&4) SI reportable Bed Days Sickness
Complaints ‐ Communication with Nursing Complaints ‐ Clinical/Patient care Complaints ‐ Attitude of Nursing staff Compliments Friends and Family Test Response Rate Friends and Family Test Recommendation MRSA Bacteraemia Clostridium Difficle (post) Drug Errors (exc. Missed medication) Missed Medication Incidents Slips, trips and falls Patient falls ‐ Moderate harm or above (SIRI) Pressure Ulcers (3&4) Internal Investigation Pressure Ulcers (3&4) SI reportable Sickness
Surgical Division
Friends and Family Test Recommendation Percentage MRSA Bacteraemia Clostridium Difficle (post) Drug Errors (exc. Missed medication) Missed Medication Incidents Slips, trips and falls Patient falls ‐ Moderate harm or above (SIRI) Pressure Ulcers (3&4) Internal Investigation Pressure Ulcers (3&4) SI reportable Bed Days Sickness
Frome AAU/SSU
Per 1000 Per 1000 Number bed days bed days
Number
Gilwern unit
Per 1000 Number bed days
Lugg Ward
Wye Ward
Bromyard CH
Hillside
Leominster CH
Per 1000 Per 1000 Per 1000 Per 1000 Per 1000 Number Number Number Number Number bed days bed days bed days bed days bed days
Number Complaints ‐ Communication with Nursing Complaints ‐ Clinical/Patient care Complaints ‐ Attitude of Nursing staff Compliments Friends and Family Test Response Rate
CCU
Per 1000 Per 1000 Number bed days bed days
Number
Per 1000 Number bed days
Teme Ward
Daycase Unit/Endoscopy
Childrens Ward
Maternity Ward
Womens Health Ward
Per 1000 Per 1000 Per 1000 Per 1000 Per 1000 Number Number Number Number Number bed days bed days bed days bed days bed days
0 0 0 18
0.0 0.0 0.0 n/a
0 0 0 0
0.0 0.0 0.0 n/a
1 1 0 21
1.8 1.8 0.0 n/a
0 0 0 0
0.0 0.0 0.0 n/a
0 0 0 0
0.0 0.0 0.0 n/a
1 1 0 1
3.4 3.4 0.0 n/a
0 0 0 30
47%
n/a
n/a
n/a
70.5%
n/a
44.1%
n/a
60.5%
n/a
94%
n/a
n/a
n/a
100%
n/a
80%
n/a
92%
n/a
0
0.0
0
0.0
0
0.0
0
0.0
0
0 0 0 3 0 0 0 612
0.0 0.0 0.0 4.9 0.0 0.0 0.0 n/a
0 0 1 0 0 0 0 142
0.0 0.0 7.0 0.0 0.0 0.0 0.0 n/a
0 1 0 3 0 0 0 562
0.0 1.8 0.0 5.3 0.0 0.0 0.0 n/a
0 3 2 3 0 0 0 741
0.0 4.0 2.7 4.0 0.0 0.0 0.0 n/a
0 1 0 1 0 0 0 405
0 0.0 0 n/a
0 0 0 11
20.3%
n/a
98%
n/a
26.5%
n/a
94%
n/a
0.0
0
0.0 2.5 0.0 2.5 0.0 0.0 0.0 n/a
0 2 0 0 0 0 0 291
0.0
0
0.0 6.9 0.0 0.0 0.0 0.0 0.0 n/a
0 3 2 1 0 0 0 223
Delivery Suite
SCBU
Per 1000 Per 1000 Number bed days bed days
Per 1000 bed days
Number
0.00 4.90 0.00 n/a
0 0 0 0
0 0 0 n/a
0 0 0 11
0 0 0 n/a
FFT Response rate key Colour % 0 1 &2 3 +
Over 40% 30‐40% Under 30%
FFT Score key Colour % 100‐95% 90‐94% 0‐89%
Number
0 0 0 n/a
0 1 0 0
40.3%
n/a
42.5%
n/a
0.0%
n/a
50%
n/a
n/a
94%
n/a
97%
n/a
0.0%
n/a
97%
n/a
96%
0
0
0
0
0.00
0
0
0
0
0
0 13.5 9.0 4.5 0 0 0 n/a
0 0 1 0 0 0 0 333
0 0.0 3.0 0.0 0 0 0 n/a
0 0 1 1 0 0 0 204
0.00 0.0 4.9 4.9 0.00 0.00 0 n/a
0 0 1 0 0 0 0 279
0 0.0 3.6 0 0 0 0 n/a
0 0 0 0 0 0 0 *
0 0 0 0 0 0 0 n/a
0 0 1 0 0 n/a n/a
*Discharge figures are unavailable from this area as they can have multiple bed occupancies a day