SAFETY, SECURITY, AND TRANSIT PLANNING AND OPERATIONS Friday, May 19, 2017 12:00 PM
PLEASE NOTE MEETING DATE, TIME, AND LOCATION VTA Conference Room B-106 3331 North First Street San Jose, CA
AGENDA
CALL TO ORDER 1.
ROLL CALL
2.
PUBLIC PRESENTATIONS: This portion of the agenda is reserved for persons desiring to address the Committee on any matter not on the agenda. Speakers are limited to 2 minutes. The law does not permit Committee action or extended discussion on any item not on the agenda except under special circumstances. If Committee action is requested, the matter can be placed on a subsequent agenda. All statements that require a response will be referred to staff for reply in writing.
3.
ORDERS OF THE DAY
CONSENT AGENDA 4.
ACTION ITEM - Approve the Regular Meeting Minutes of April 21, 2017.
5.
INFORMATION ITEM - Receive a report on the July 3, 2017 Transit Service Changes.
REGULAR AGENDA 6.
ACTION ITEM - Recommend that the VTA Board of Directors approve the Special Event Service Policy.
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations
May 19, 2017
7.
INFORMATION ITEM - Receive a report from City of Mountain View staff on the plans to develop a new Mountain View Transit Center.
8.
INFORMATION ITEM - Receive the 2016 Sustainability Report.
9.
INFORMATION ITEM - Receive the FY2017 Third Quarter Transit Operations Performance Report.
OTHER ITEMS 10.
Receive a report on the April 2017 Monthly Ridership and Fare Revenue Performance. (Verbal Report)
11.
Receive a report on VTA's Safety and Security Programs. (Verbal Report)
12.
Items of Concern and Referral to Administration.
13.
Review Committee Work Plan. (I. Evans)
14.
Committee Staff Report. (I. Evans)
15.
Chairperson's Report. (Chavez)
16.
Determine Consent Agenda for the June 1, 2017 Board of Directors Meeting.
17.
ANNOUNCEMENTS
18.
ADJOURN
In accordance with the Americans with Disabilities Act (ADA) and Title VI of the Civil Rights Act of 1964, VTA will make reasonable arrangements to ensure meaningful access to its meetings for persons who have disabilities and for persons with limited English proficiency who need translation and interpretation services. Individuals requiring ADA accommodations should notify the Board Secretary’s Office at least 48-hours prior to the meeting. Individuals requiring language assistance should notify the Board Secretary’s Office at least 72-hours prior to the meeting. The Board Secretary may be contacted at (408) 321-5680 or
[email protected] or (408) 321-2330 (TTY only). VTA’s home page is www.vta.org or visit us on www.facebook.com/scvta. (408) 321-2300: 中文 / Español / 日本語 / 한국어 / tiếng Việt / Tagalog. Disclosure of Campaign Contributions to Board Members (Government Code Section 84308) In accordance with Government Code Section 84308, no VTA Board Member shall accept, solicit, or direct a contribution of more than $250 from any party, or his or her agent, or from any participant, or his or her agent, while a proceeding involving a license, permit, or other entitlement for use is pending before the agency. Any Board Member who has received a contribution within the preceding 12 months in an amount of more than $250 from a party or from any agent or participant shall disclose that fact on the record of the proceeding and shall not make, participate in making, or in any way attempt to use his or her official position to influence the decision. A party to a proceeding before VTA shall disclose on the record of the proceeding Page 2
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations
May 19, 2017
any contribution in an amount of more than $250 made within the preceding 12 months by the party, or his or her agent, to any Board Member. No party, or his or her agent, shall make a contribution of more than $250 to any Board Member during the proceeding and for three months following the date a final decision is rendered by the agency in the proceeding. The foregoing statements are limited in their entirety by the provisions of Section 84308 and parties are urged to consult with their own legal counsel regarding the requirements of the law. All reports for items on the open meeting agenda are available for review in the Board Secretary’s Office, 3331 North First Street, San Jose, California, (408) 321-5680, the Monday, Tuesday, and Wednesday prior to the meeting. This information is available on VTA’s website at http://www.vta.org and also at the meeting. NOTE: THE BOARD OF DIRECTORS MAY ACCEPT, REJECT OR MODIFY ANY ACTION RECOMMENDED ON THIS AGENDA.
Page 3
4
Safety, Security, and Transit Planning and Operations Friday, April 21, 2017
MINUTES CALL TO ORDER The Regular Meeting of the Safety, Security, and Transit Planning and Operations (SSTPO) Committee was called to order at 12:31 p.m. by Chairperson Chavez in the Board of Supervisors’ Chambers, County Government Center, 70 West Hedding Street, San José, California. 1.
ROLL CALL Attendee Name Cindy Chavez David Cortese Dev Davis Chappie Jones Raul Peralez Ken Yeager
Title Chairperson Alternate Member Alternate Member Member Member Member
Status Present Absent Present Present Absent Absent
*Alternates do not serve unless participating as a Member. A quorum was present. 2.
PUBLIC PRESENTATIONS There were no Public Presentations.
3.
ORDERS OF THE DAY Inez Evans, Chief Operating Officer and Staff Liaison, requested to present Agenda Item #8 – Next Network Final Plan and Agenda Item #10 - March 2017 Monthly Ridership and Fare Revenue Performance, together under the Regular Agenda. M/S/C (Davis/Jones) to approve the Orders of the Day. RESULT: MOVER: SECONDER: AYES: NOES:
APPROVED [UNANIMOUS) – Agenda Item #3 Dev Davis, Alternate Member Chappie Jones, Vice Chairperson Chavez, Davis, Jones None
4.
Elect Standing Committee Vice Chairperson for 2017 Chairperson Chavez nominated Member Jones as the Committee vice chairperson for 2017. M/S/C (Davis/Chavez) to close nominations and elect Member Jones as the Committee Vice Chairperson for 2017. RESULT: MOVER: SECONDER: AYES: NOES:
APPROVED [UNANIMOUS) – Agenda Item #4 Dev Davis, Alternate Member Cindy Chavez, Chairperson Chavez, Davis, Jones None
CONSENT AGENDA 5.
Regular Meeting Minutes of November 03, 2016 M/S/C (Davis/Jones) to approve the Regular Meeting Minutes of November 3, 2016.
6.
Regular Meeting Minutes of February 16, 2017 M/S/C (Davis/Jones) to approve the Regular Meeting Minutes of February 16, 2017.
7.
2017 SSTPO Committee Meeting Schedule M/S/C (Davis/Jones) to approve the 2017 Safety, Security, and Transit Planning and Operations (SSTPO) Committee Meeting Schedule. RESULT: MOVER: SECONDER: AYES: NOES:
APPROVED [UNANIMOUS) – Consent Agenda Items #5-#7 Dev Davis, Alternate Member Chappie Jones, Vice Chairperson Chavez, Davis, Jones None The Agenda was taken out of order.
Safety, Security, and Transit Planning and Operations Minutes
Page 2 of 6
April 21, 2017
REGULAR AGENDA Agenda Items #10 and #8 were heard together. 10.
March 2017 Monthly Ridership and Fare Revenue Performance Report
8.
Next Network Final Plan Joonie Tolosa, Operations Analysis, Ridership, and Reporting Manager, provided an overview of ridership and fare revenue performance for March 2017, highlighting trends affecting ridership and preliminary result of recent on-board survey. Chairperson Chavez suggested staff engage regional experts and transportation directors on their transportation demand management efforts and to gain a better understanding of local ridership trends. The Committee noted the importance of reaching out to potential transit riders, in addition to current riders, and having robust local data to determine appropriate service adjustments. Adam Burger, Senior Transportation Planner, provided the staff report, noting: 1) project goals and timeline; 2) summary of public outreach; 3) overview of changes from the Draft Plan to the Final Plan; 4) reallocation of service hours; 5) overview of boardings per revenue hour and subsidy per ride; 6) overview of transit network enhancements, noting expanded frequency and more weekend service; 7) connections to the BART Silicon Valley stations; 8) potential transit market and ridership projections; 9) summary of paratransit impacts; 10) overview of Title VI equity analysis; 11) overview of system map in the Final Plan; 12) next steps; and 13) overview of VTA Advisory and Standing Committee comments. Discussion ensued regarding the importance of connections with other regional transit systems, widespread marketing effort to promote service changes, and possible strategies to address service gaps. Members of the Committee suggested staff make transit rider resources, such as system maps, more user friendly. Staff noted efforts under way include update of materials, mobile application developer partnerships, and a real-time information signage pilot. Chairperson Chavez made the following comments: 1) stressed the importance of presenting the Core Connectivity effort along with the final Next Network plan; 2) expressed concern about the use of 2016 Measure B Transit Operations resources without a comprehensive allocation plan; 3) ensure VTA maintains resources for capital infrastructure and maintenance; and 4) asked staff to develop a framework on the price elasticity of transit demand. Public Comment Roland Lebrun, Interested Citizen, made the following comments: 1) consider implementing fare increase ahead of the Final Transit Service Plan; 2) lack of regional transit connection at the Tamien Light Rail station; 3) “VTA Sprinters” concept; and 4) suggested a more frequent system ridership evaluation than the current 6-month timing.
Safety, Security, and Transit Planning and Operations Minutes
Page 3 of 6
April 21, 2017
Chairperson Chavez requested staff to evaluate the feasibility of advancing the fare increase, ahead of Next Network implementation, to isolate fare increase and final transit service plan impacts to ridership. Members of the Committee commended staff for their work on the Next Network effort, particularly in minimizing paratransit service impacts. On order of Chairperson Chavez and there being no objection, the Committee received the March 2017 Ridership and Fare Revenue performance report. M/S/C (Jones/Davis) to approve submitting a recommendation to the VTA Board of Directors to adopt the Final VTA Transit Service Plan. RESULT: MOVER: SECONDER: AYES: NOES: 9.
APPROVED [UNANIMOUS) – Agenda Items #10 Chappie Jones, Vice Chairperson Dev Davis, Alternate Member Chavez, Davis, Jones None
Interagency Services Review Aaron Vogel, Regional Transportation Services Manager, provided an overview of the staff report, noting interagency transit agreements, annual project funding, and ridership. Chairperson Chavez requested staff develop a policy framework to guide VTA in negotiations with external partners. She noted having such a policy will: 1) guide VTA in determining shared responsibility with partners; 2) assist the Board in making budgetary decisions; 3) create more leverage for VTA in terms of pursuing regional funding; and 4) assist VTA in preparing contracts more proactively. Chairperson Chavez noted the Bay Area Air Quality Management District (BAAQMD) is working on its long-range plan. She asked staff to develop strategies and policy recommendations to the BAAQMD that could better position VTA in terms of funding. Public Comment Mr. Lebrun commented on VTA contributions to other agencies, Caltrain ridership, Caltrain electrification project, administration contract with SamTrans for Caltrain, and asked VTA to take over Caltrain operations. A brief discussion ensued about Caltrain’s ridership trends. On order of Chairperson Chavez and there being no objection, the Committee received a report on VTA's Interagency Services.
Safety, Security, and Transit Planning and Operations Minutes
Page 4 of 6
April 21, 2017
OTHER ITEMS 11.
VTA's Safety and Security Programs Report
Downtown Light Rail Safety Rufus Francis, Director of Safety & Compliance, provided an overview of Downtown San Jose Light Rail safety issues, statistics on pedestrian fatalities, and strategies to improve safety.
Bus Stop Safety Ying Smith, Transportation Planning Manager, provided a brief report on bus stop safety concerning Bus Line 64 on Lincoln Avenue and Willow Street in the City of San Jose. Ms. Evans added staff will continue to work with the community to address the hazards at the intersection. Chairperson Chavez asked staff to develop a timeline to address the highest priority risk areas and to provide an update on public complaints about safety at certain transit stations. Public Comment Mr. Lebrun commented about a safety and security issue involving car break-ins at the Santa Teresa Light Rail station park-and-ride lot. On order of Chairperson Chavez and there being no objection, the Committee received VTA’s Safety and Security Programs Report.
12.
Items of Concern and Referral to Administration Chairperson Chavez noted her request to poll the SSTPO Committee members for alternative committee meeting dates.
13.
Committee Work Plan On order of Chairperson Chavez and there being no objection, the Committee reviewed the Committee Work Plan.
14.
Committee Staff Report Ms. Evans provided a written report to the Committee, highlighting Light Rail Rodeo, American Public Transportation Association (APTA) International Bus Rodeo, operator graduation, and paratransit.
15.
Chairperson's Report There was no Chairperson’s Report.
Safety, Security, and Transit Planning and Operations Minutes
Page 5 of 6
April 21, 2017
16.
Determine Consent Agenda for the May 4, 2017, Board of Directors Meeting CONSENT: None. REGULAR: Agenda Item #8., Adopt the Final VTA Transit Service Plan.
17.
ANNOUNCEMENTS There were no Announcements.
18.
ADJOURNMENT On order of Chairperson Chavez and there being no objection, the meeting was adjourned at 1:52 p.m.
Respectfully Submitted,
Michelle Oblena, Board Assistant VTA Office of the Board Secretary
Safety, Security, and Transit Planning and Operations Minutes
Page 6 of 6
April 21, 2017
5
Date: Current Meeting: Board Meeting:
May 9, 2017 May 19, 2017 June 1, 2017
BOARD MEMORANDUM TO:
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations
THROUGH:
General Manager, Nuria I. Fernandez
FROM:
Chief Operating Officer, Inez Evans
SUBJECT:
Transit Service Changes - July 3, 2017 FOR INFORMATION ONLY
BACKGROUND: VTA implements transit service changes on a quarterly basis in January, April, July and October. Major changes are typically planned for January and July, while minor changes are implemented in April and October. Given that VTA staff is in the midst of planning a major revision of our bus service as part of the Next Network study, recent quarterly transit service changes have for the most part focus on adjustments to current services to improve schedules and connections. DISCUSSION: The next transit service changes will take effect on Monday, July 3, 2017. Several bus routes will have weekday and/or weekend schedule adjustments to improve running times, on time performance, transfers and operator layovers. Prepared By: Ying Smith Memo No. 5833
SSTPO Item #6
Date: Current Meeting: Board Meeting:
May 16, 2017 May 18, 2017 June 1, 2017
BOARD MEMORANDUM TO:
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations Committee
THROUGH:
General Manager, Nuria I. Fernandez
FROM:
Chief Operating Officer, Chief Financial Officer, Inez Evans, Raj Srinath
SUBJECT:
Special Event Service Policy
Policy-Related Action: Yes
Government Code Section 84308 Applies: No
ACTION ITEM RECOMMENDATION: Approve the Special Event Service Policy. BACKGROUND: For several years, VTA has been providing augmented light rail and bus services for special events at Levi’s Stadium, Avaya Stadium and the SAP Center, with no reimbursement to VTA for the additional expenses incurred by VTA to provide this service. VTA is now facing a budget deficit in its current fiscal year and will continue to face a projected deficit over the next two fiscal years. As a consequence, the current practice of providing augmented services for special events with no reimbursement is not financially sustainable. Staff recommends the adoption of a special event service policy that would allow VTA to recover the costs of any augmented service it provides for special events. DISCUSSION: VTA has provided augmented service to Levi’s stadium since August 2014, including outstanding service to both the stadium and the City of Santa Clara for Super Bowl 50 in February 2016. VTA has also provided augmented service to Avaya Stadium and the SAP Center since they opened. Levi’s Stadium: Specifically, VTA provided augmented service to Levi’s stadium for a total of 67 events and carried a total of 960,348 passengers to and from the stadium. During this time, VTA has taken
great steps to “right size” the services provided for Levi’s stadium and has been able to reduce the average costs (net of fare revenues) of providing augmented service to Levi’s stadium from approximately $135,000 per event to about $65,000 per event. Nevertheless, there is still a cost for providing augmented service to Levi’s stadium for which VTA receives no reimbursement. Worth noting, 45% of events at Levi’s stadium are 49ers home games. Further, VTA’s cost for providing augmented service during these games represents almost half of all of VTA’s costs to provide augmented services on an annual basis to Levi’s stadium. The tables below show stadium attendance and ridership associated with VTA providing augmented service at Levi’s stadium for the past three seasons. No. of games (including pre-season) Bus Ridership Light Rail Ridership System Ridership Attendance
2014-15 10 25,772 176,042 201,814 648,742
2015-16 10 22,446 147,694 170,140 598,568
2016-17 10 11,460 123,056 134,516 564,400
Transit Mode Share (VTA) Avg Bus Ridership per game Avg Light Rail Ridership per game VTA Ridership per game Avg Attendance per game
15.6% 2,577 17,604 20,181 64,874
14.2% 2,245 14,769 17,014 59,857
11.9% 1,146 12,306 13,452 56,440
Table 1: VTA special service statistics during 49ers home games
Levi's stadium Attendance and VTA Ridership (49ers Games)
Avaya: VTA also runs additional bus service to Avaya Stadium on game days on lines 10 and 231 for a cost that it does not recover. For example, for the line 10, VTA provides nine additional buses
Page 2 of 3
during pre-event and post-event service. The cost to VTA of this service, including the additional personnel, is approximately $8,098 per event. For Line 231, VTA provides ten additional buses during pre-event and post-event service. The cost of this service, including the additional personnel, is approximately $9,498 per event. SAP: For events at SAP, VTA runs an extra train, roundtrip, on the Santa Teresa light rail line both pre and post event. Depending on the attendance expected for the event and the day of the week, VTA will also add additional trains with additional cars post event to provide service for attendees leaving the event. Service Proposals: The significantly high level of augmented service provided by VTA during event days at stadiums and other large venues continues to be costly and difficult to sustain. In addition, VTA is already operating with a limited budget. VTA has a responsibility to meet the needs of its regular passengers and to ensure that its service is sustainable and cost effective. As a result, staff proposes the Board of Directors adopt a Special Event Service Policy (Attachment A) for events at stadiums and large venues that impact VTA service that will allow VTA to provide augmented service with corresponding reimbursement for the augmented service provided. ALTERNATIVES: VTA could continue providing augmented services without reimbursement which would have a negative impact on VTA finances or alternatively, not provide any augmented service. This could result in significant increases in traffic and associated safety concerns. FISCAL IMPACT: Having a Board adopted Special Event Service Policy will help ensure the recovery of costs incurred to provide augmented service to stadiums and other venues. Prepared by: Maria Soto Memo No. 6126 ATTACHMENTS:
Attachment A Special Event Service Policy
Page 3 of 3
6.a
DRAFT Policy
OPERATIONS
Document Number:
OPS-PL-0004
Version Number
01
Service & Operations Planning Special Event Service 1.0
Purpose To define the level of service provided at stadiums and other venues within VTA’s service area based upon the event size, event type, time, and/or day of the week, as well as to define the costs incurred by providing additional service to these events, and ensure recovery of those costs.
2.0
Scope This policy applies to stadiums and other venues hosting events that result in the need for augmented VTA service.
3.0
Responsibilities All VTA employees and contracted services personnel who plan or schedule routes and service for Special Events, and who operate or direct bus or light rail vehicles for Special Event service must adhere to this policy.
4.0
Policy It is VTA’s policy to provide service for Special Events at stadiums and other venues above normal service levels when requested to do so by an event venue using VTA service for an event. However, Special Events that require extra service beyond the normal level of service VTA provides on weekdays and weekends result in an additional cost to VTA. To ensure that VTA’s costs for providing additional service are recovered, it is VTA’s policy to require any additional service requested be funded by the venue using VTA service for such event. VTA provides higher levels of service and frequency of service on weekdays than it does on weekends. Therefore, weekends will require greater increases in additional equipment and staff to provide a level of service corresponding to the needs associated with stadium or other special event venues with large numbers of attendees. Typically, VTA has carried 10 to 15 percent of the attendees to and from a Special Event. 4.1 Augmented Special Event Service: Although VTA’s level of service can typically handle additional capacity with only minor adjustments, additional weekend or weekday service, or “Augmented Service,” will be necessary for larger Special Events requiring capacity beyond normal service levels, which may include service provided beyond VTA’s hours of service. Augmented service will be scaled based on additional capacity required due to the number of people that are expected to attend the Special Event. 4.2 Augmented Service Level Scenarios: The augmented levels of service and actual service provided will be based on the anticipated attendance of the event, staffing and equipment availability, along with other VTA needs.
Original Date:
Supersedes:
Revision Date:
5/16/17
N/A
N/A
Page 1 of 3
DRAFT Policy
OPERATIONS
Document Number:
OPS-PL-0004
Version Number
01
Service & Operations Planning Special Event Service
Below are guidelines based on regular weekend service levels: Event Type
Minor (< 15k)
# of Light Rail Trains # of Light Rail Cars # of Light Rail Operators # of Buses & Operators
Current 2017 Service Plan 19 19 21 -
Event Requirement* +0 + 0 - +6 +0 +0
Small (15-30k)
# of Light Rail Trains # of Light Rail Cars # of Light Rail Operators # of Buses & Operators
19 19 21 -
+5 + 16 +5 +8
Regular (30-60k)
# of Light Rail Trains # of Light Rail Cars # of Light Rail Operators # of Buses & Operators
19 19 21 -
+9 + 34 +9 + 10
# of Light Rail Trains 19 # of Light Rail Cars 19 Large D (> 60k) # of Light Rail Operators 43 # of Buses & Operators * Event requirement based on the last three years of service levels
+ 10 + 46 + 10 + 12
A
B
C
Event Size (in attendance)
4.3 The additional costs associated with the Augmented Service levels will be calculated on the amount of extra service being provided. Additional costs may include, but are not limited to, contracted services personnel, ambassadors, field supervision, or any other operational personnel as needed. 4.4 Actual fees charged to the venue will be determined and billed in accordance with the Fee Schedule for Service developed by VTA’s Finance and Budget Division. VTA’s Operations Division will be responsible for executing the agreement for augmented services with the event sponsor. VTA’s Finance and Budget Division will invoice the sponsor for Augmented Service. 4.5 Any request for Augmented Service shall be submitted to VTA’s Operations Division in writing at least thirty (30) days prior to the event.
Original Date:
Supersedes:
Revision Date:
5/16/17
N/A
N/A
Page 2 of 3
DRAFT Policy
OPERATIONS
Document Number:
OPS-PL-0004
Version Number
01
Service & Operations Planning Special Event Service
4.6 Any augmentation of bus service must be planned in compliance with VTA’s enabling legislation and any applicable charter service laws or regulations. 4.7 Should VTA not be able to provide the requested Augmented Service or less than the level of Augmented Service requested for the event, VTA will notify the requester, in writing. 5.0
Definitions 5.1 Special Event: Events, such as concerts and sporting events, which attract large crowds of attendees that will impact VTA’s service area.
6.0
Summary of Changes 6.1
7.0
Initial policy.
Approval Information PREPARED BY
Maria Soto Sr. Management Analyst Operations Administration
REVIEWED BY:
Inez P. Evans Chief Operating Officer
APPROVED BY:
Nuria I. Fernandez General Manager
Date Signed
Raj Srinath Chief Financial Officer
Original Date:
Supersedes:
Revision Date:
5/16/17
N/A
N/A
Page 3 of 3
7
Date: Current Meeting: Board Meeting:
May 3, 2017 May 19, 2017 N/A
BOARD MEMORANDUM TO:
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations
THROUGH:
General Manager, Nuria I. Fernandez
FROM:
Interim Director - Planning & Program Development, Carolyn M. Gonot
SUBJECT:
New Mountain View Transit Center FOR INFORMATION ONLY
BACKGROUND: The City of Mountain View is developing a new master plan for its Downtown Transit Center to identify the facility improvements needed to effectively support and serve the increasing number of Caltrain, Valley Transportation Authority (VTA) and other transit riders who use the facility each day. DISCUSSION: The Mountain View Transit Center serves as the City’s key multi-modal transportation node. On a typical weekday it serves over 12,000 boardings and alightings and provides front-door access to downtown Mountain View. Services provided at the station include Caltrain, VTA light rail and buses, and myriad other public buses and private shuttles. Current use of the transit center exceeds the capacity of existing facilities and usage is expected to increase significantly with expanded Caltrain and light rail service and increased employment and housing in the North Bayshore area. In order to handle all of the current and future demands on the transit center, the current transit center site is being re-imagined to accommodate increased ridership and multi-modal access. The development of a Transit Center Master Plan will identify the facilities needed to serve the current and future demands for transit at the transit center. In addition, this plan will develop recommendations to improve safety, capacity, and multi-modal between the transit center and downtown. At the committee meeting, Mountain View staff will present a report on their planning efforts to-date. Prepared By: Jim Unites Memo No. 5969
SSTPO #7
Mountain View Transit Center Master Plan May 19, 2017
Mike Fuller, City of Mountain View James Lightbody, Project Manager
1
Current Transit Center Uses
2
Master Plan Goals Address safety and access needs with Caltrain
Electrification and HSR Help meet mode shift goals to North Bayshore and
other employment areas Support downtown economy and vitality 3
Planning History Preceded by several City studies and plans North Bayshore Transportation Strategy ( 2013) North Bayshore Precise Plan (2014) Shoreline Blvd. Corridor Study (2015) - reversible bus
lane; protected bike lanes; US 101 ped/bike bridge North Bayshore Precise Plan with Housing (2017) 4
Timeline and Process Timeline – early 2016 to mid-2017 Five City Council Study Sessions and meetings
Three Community Meetings Other business and community outreach
Coordination with Caltrain, VTA and other agencies 5
Study Process & Schedule
6
Transit Center Concepts Concept 1
Concept 2
Concept 3
Concept 4
7
Transit Center Master Plan Elements Castro Grade Separation
Caltrain Boarding Platforms Pedestrian and Bicycle Access; Bicycle Parking
Bus, Shuttle and Pick-up/Drop-off Facilities Vehicle Parking
Centennial Plaza Potential Joint Development 8
Transit Center Master Plan Concept
9
Transit Center Master Plan Concept
10
Castro Street Grade Separation Re-direct Castro at West
Evelyn
Vehicle ramp from West
Evelyn to Shoreline Blvd
Through connection along
West Evelyn Avenue
Pedestrian and bicycle under-
crossings
11
Caltrain Platform Improvements Lengthen the northbound
& southbound platforms
Widen Caltrain platforms
to 20 feet
Shift both platforms west
to provide Castro gateway
Eliminate all at-grade track
crossings for pedestrians
12
Pedestrian and Bicycle Access Undercrossing beneath rail tracks
and Central Expy
Fully separated Bicycle/Pedestrian
Corridor
Evelyn Cycle Track to Stevens Creek
Trail
Bicycle Parking for up to 800 bikes
13
Bicycle and Pedestrian Access
Continuous bike connection from Stevens Creek Trail to Transit Center Two secure bike parking locations (one staffed, one unstaffed) 14
Under-Crossing Below Tracks & Expwy
15
Bus, Shuttle, Pick-up/Drop-off Area Greatly expanded (3X) boarding
space for buses, public shuttles and private shuttles
Curbside pick-up/drop-off
along Evelyn for ride-hailing, taxis, and private users
16
Vehicle Parking 650-700 spaces in
underground structure 550+ for Caltrain Additional shared
parking for Downtown
Ramp connection
to garage from median of Central Expy 17
Centennial Plaza Potentially more than
double in size
Provide public restrooms Retail opportunities
18
Joint Development Potential employment,
residential and retail space Support downtown and
increase transit ridership Revenue opportunity to
help fund Master Plan Components 19
Joint Development Example
20
Project Summary, Cost and Phasing
Preliminary Cost - $182 million
Phasing Plan Phase 1: Grade separation
elements, Caltrain Station enhancements, and pedestrian and bicycle under-crossings
Phase 2: Centennial Plaza and
associated retail
Phase 3 – Joint development
incl. bus/shuttle facilities and parking 21
Next Steps Completion of preliminary engineering and
environmental analyses for Phase 1 elements
Community input and design for Centennial Plaza
Coordination and agreements with Caltrain on transit
center improvements and joint development
Determine appropriate site uses and guidelines;
Solicit development proposals
22
8
Date: Current Meeting: Board Meeting:
May 3, 2017 May 19, 2017 June 1, 2017
BOARD MEMORANDUM TO:
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations
THROUGH:
General Manager, Nuria I. Fernandez
FROM:
Interim Director - Planning & Program Development, Carolyn M. Gonot
SUBJECT:
2016 Sustainability Program Report FOR INFORMATION ONLY
BACKGROUND: The VTA Sustainability Program was created in July 2007 and formally approved by the Board of Directors on February 7, 2008. The Program goal is "to proactively reduce the consumption of natural resources, the creation of greenhouse gases, and the generation of pollution in the provision of public transportation services." The Environmental Programs and Resources Management Department within the Planning and Program Development Division oversees VTA’s Sustainability Program. The Sustainability Team, which includes representatives from all VTA Divisions, collaborates to develop and implement initiatives and projects under the Program throughout VTA in the following areas:
8
In December 2016, the VTA Board of Directors recognized sustainability as one of VTA’s core values. The 2016 Strategic Plan includes a commitment to “operate our services and design our projects to avoid or minimize impacts on the environment.” This commitment demonstrates VTA’s continued support of the Sustainability Program. The Sustainability Program currently has a budget of $1 million for Fiscal Years (FY) 2016 and 2017. An allocation of $700,000 is included in the Proposed Biennial Budget for FY 2018 and 2019. A summary of accomplishments and list of Sustainability Team members is provided as Attachment A. DISCUSSION: The Sustainability Program includes reporting back to the VTA Board of Directors on an annual basis. The purpose of the annual report is to present VTA’s awards and certifications, environmental performance, and major accomplishments for the reporting year and provide comparisons to previous years. The 2016 report also includes a summary of future projects considered for FY 18/19. AWARDS AND CERTIFICATIONS In May 2016, VTA achieved Gold level recognition through the American Public Transportation Association (APTA) Sustainability Commitment. This monumental accomplishment was achieved by making up to 10% reductions in energy, water, waste, greenhouse gases, and criteria air pollutants. Only three other transit agencies in California have achieved this recognition level or higher. ENVIRONMENTAL PERFORMANCE
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A summary of VTA’s environmental performance related to fuel, electricity, natural gas, waste/recycling, and water for 2016, as compared to 2015, is provided in Attachment B. The purpose of the comparison is to provide information that can be used to improve VTA’s environmental performance in the future. Details of the year-to-year comparison (2016 and 2015) for the various resources are provided below. Where historical data is available, this report also compares 2016 to the baseline year, which is 2008 unless otherwise noted. Renewable Energy/Energy Conservation Fuel. In 2016, the revenue fleet consumed 4.2 million gallons of fuel. This is approximately the same as the previous year and 9% higher than the baseline year (2011). In 2016, VTA spent $7.5 million on fuel, which is 18% less than the previous year due to lower diesel prices. The use of biodiesel fuel, based on a blend of B20 soy biodiesel and ultra-low sulfur diesel, for buses, was discontinued in May 2016 due to lower fuel economy compared to conventional diesel. In 2016, the non-revenue fleet consumed 198,232 gallons of fuel and the paratransit fleet used 350,745 gallons of gasoline. Fuel use by the non-revenue fleet was approximately 6% higher than the previous year and 18% higher than the baseline year. Fuel used by paratransit service was approximately 3% lower than the previous year and 12% lower than the baseline year. Electricity. In 2016, total VTA electricity use was 37.1 million kilowatt hours (kWh), enough to power 3,431 homes for one year. VTA’s electricity includes grid electricity (PG&E) and renewable energy (solar) sources. Grid electricity use was 33.9 million kWh. This is approximately 7% lower than the previous year and 17% lower than the baseline year. The decrease in usage over last year is due to reduced traction power usage as a result of fewer special events at Levi’s Stadium, LED lighting retrofits, and HVAC retrofits at River Oaks. In 2016, VTA spent $5.6 million on grid electricity, which is approximately 2% lower than the previous year. The majority of electricity consumed at VTA’s bus divisions is supplied by solar power. In 2016, total solar electricity production at Cerone, Chaboya, and North Bus Divisions was 3.2 million kWh, which is 2.6% lower than the previous year. The total cost for solar electricity in 2016 was $682,000, which is 0.5% higher than the previous year. Natural Gas. In 2016, VTA used 136,087 therms and spent $126,363 on natural gas. Since the baseline year, natural gas use decreased by 24%. Usage increased by 6% compared to the previous year, resulting in a cost increase of $10,662. This increase was primarily due to increased natural gas use at River Oaks, as more heating systems are transferred from electricity, and colder winter months. Waste Reduction and Recycling In 2016, approximately 815 tons of materials (mixed paper, plastic, aluminum, glass, wood, and metal) were recycled and 2,620 tons of waste were collected by VTA’s solid waste providers,
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representing a waste diversion rate of 28%. Overall, solid waste decreased by approximately 1% compared to the previous year and 29% compared to the baseline year. Water Conservation In 2016, total potable water use was 25.5 million gallons, which is enough water to fill 39 Olympic-size swimming pools. Since the baseline year, potable water use decreased by 50%. In response to mandatory drought restrictions imposed in 2015, potable water use decreased by 29% in 2016 due to reduced irrigation schedules, increased monitoring of water use to identify and fix leaks, and replacement of turf with drought tolerant landscaping. Additionally in 2015, the bus wash at Chaboya was connected to recycled water, saving approximately 5 million gallons of potable water per year. ACCOMPLISHMENTS VTA’s Sustainability Program achieved many accomplishments in 2016. Each accomplishment is a validation of VTA’s commitment to increasing environmental performance and efficiency. Key accomplishments are described below. Green Fleet and Electric Vehicles VTA started purchasing hybrid diesel electric buses in 2010 and formally adopted a Sustainable Fleet Policy in 2015 with the aim to decrease both fuel consumption and greenhouse gases by 2% by 2020. In 2016, VTA was selected as a recipient for the Federal Transit Administration’s Low or NoEmission (Low-No) Bus Competitive Grant Program. VTA will use the Low-No funding to purchase 5 zero-emission battery-electric buses and charging stations, upgrade Cerone Division to service electric buses, and provide workforce development on the new technology. The battery-electric buses will begin revenue service in 2018. In addition, VTA is currently receiving offers on a Request for Proposals for 5 electric buses and charging stations, with an option for 25 more buses. VTA purchased 2 Ford Fusion plug-in hybrids, 4 Ford Focus full electric, and 11 Ford Fusion hybrids for the non-revenue fleet in 2016. Six associated charging stations were installed at River Oaks in 2017. Greenhouse Gas Emissions In March 2016, VTA prepared its first Greenhouse Gas Inventory. This inventory included emissions from VTA vehicle fleets, emissions from off-site generation of the electricity VTA consumes, and emissions from on-site combustion of propane and natural gas. Overall, the majority of VTA’s GHG emissions (79%) are related to the operation of the revenue fleet.
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Renewable Energy/Energy Conservation In November 2016, VTA’s Sustainability Program and Operations Division received a rebate check of $26,150 for its light-emitting diode (LED) lighting project. The check was presented to VTA staff by PG&E and the Lockheed Martin Corporation, as shown in Figure 1, Attachment C. To date, the LED retrofits are estimated to save over 460,000 (kWh) per year, reducing VTA’s greenhouse gas emissions by over 241,000 pounds. In addition to saving annual electricity costs by nearly $85,000 per year, the LEDs also save labor costs associated with ongoing maintenance required for older fixtures. Solar photovoltaic (PV) panels were installed on the Berryessa BART Station parking garage as shown in Figure 2, Attachment C. The 152 kW photovoltaic system became operational in January 2017. VTA applied a federal renewable energy grant of $750,000 towards the project. The grant was awarded to VTA in September 2012. Waste Reduction/Recycling In collaboration with other departments and divisions, the Sustainability Program continues to improve recycling rates and promote the use of technology over paper as a way to reduce waste and improve efficiency throughout VTA. In 2016, VTA accomplished the following initiatives: Initiated a process to convert personnel and benefit files to electronic records, Converted creative service work order requests from hard-copy to electronic, Implemented an electronic invoice process to reduce the volume of physical records retention and eliminate printing of invoices and routing slips, Created an online Policies and Procedures Manual that allows users to search for documents electronically, Added “think before you print” signature line to outgoing email messages, Changed Take-One distribution from monthly publication to quarterly printing, Reopened employee Re-use Center for office supply exchange, and Added signage to River Oaks Cafeteria and trained vendor on mixed recycling and composting program. Together these initiatives are estimated to save VTA over 250,000 sheets of paper per year. Page 5 of 7
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Water Conservation In October 2016, VTA retrofitted toilets and urinals with dual-flush valves at its River Oaks administrative offices. The valves replaced sensors that flushed automatically and often resulted in phantom flushes that increased water use. The new dual-flush valves allow users to push the handle down for a full flush or lift the handle up for a reduced flush. On average the dual-flush valves save 23,000 gallons of water per month. In early 2017, the Sustainability Program updated 33 weather-based irrigation controllers at 22 park-and-ride lots and transit centers. These controllers, originally installed in 2009, utilize a cloud-based platform that adjusts watering schedules based on weather forecast, plant types, and soil data; automatically schedules irrigation to occur in compliance with any municipal restrictions or mandatory watering days; and sends alerts based on any unusual situations, such as abnormal water flow rates. The updated controllers will allow VTA staff to remotely manage irrigation schedules via a mobile device. Other Accomplishments Other accomplishments in 2016 include hosting a quarterly meeting of the Bay Area Transportation & Sustainability Working Group and organizing an Earth Day celebration for VTA employees. In July 2016, VTA staff was invited to present at the APTA Sustainability Conference in Austin, Texas. VTA presented on its response to the California drought emergency and ability to reduce potable water by 21%. In addition, VTA presented on best practices for operating a sustainability program including how to identify opportunities, justify improvements, and measure cost and usage savings. VTA also led a roundtable discussion of how to prepare a basic greenhouse gas inventory. FUTURE PROJECTS Future projects and staff time to support the Sustainability Program are dependent on funding allocation for the next two fiscal years. Projects in the Proposed Biennial Budget for FY 18 and 19 are listed in the table below. Sustainability Area Environmental Management System ISO 14001 Green Fleet/Electric Vehicles
Greenhouse Gas Emissions Renewable Energy/Energy
Projects in the Proposed FY 18/19 Budget No projects budgeted at this time Continue to expand the electric bus fleet and electric vehicle charging infrastructure; Participate in SB350 proceedings on accelerating the electrification of the transportation sector Prepare 2017 Greenhouse Gas Inventory Complete free PG&E Energy Audits of facilities; Page 6 of 7
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Conservation Waste Reduction/Recycling
Water Conservation
Install solar PV on Milpitas BART Station Parking Garage; Continue utility monitoring and reporting Adopt policies to support green building practices and procurement; Expand composting and recycling programs; Promote projects to reduce paper Install weather-based irrigation controllers and flow sensors
Related projects funded outside the Sustainability Program include LED lighting retrofits and Guadalupe train wash replacement. The aforementioned projects are necessary to maintain VTA’s Gold level recognition from APTA. The ultimate goal of the Sustainability Program is to achieve Platinum level recognition and ISO 14001 Certification. Prepared By: Keelikolani Ho Memo No. 6071
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MAJOR ACCOMPLISHMENTS OF VTA’S SUSTAINABILITY PROGRAM SINCE 2008
2018
SUSTAINABILITY TEAM BART stations open with sustainable design features
Kevin Balak, Real Estate & Joint Development Marshall Ballard, Transportation Planning
Electric vehicle procurement for the revenue and non-revenue fleet
Hassan Basma, Engineering & Transportation Infrastructure Development Ann Calnan, Environmental Programs & Resources Management
Irrigation upgrades ongoing
2016
APTA Sustainability Gold-Level
Marc DeLong, Engineering & Transportation Infrastructure Development
LED lighting retrofits ongoing
Casey Emoto, Project Development Chaboya bus wash connected to recycled water
2014
Inez Evans, Operations Administration
Completed FTA’s Environmental Management System Institute
Tom Fitzwater, SVRT Environmental Planning Robert Furber, Environmental Programs & Resources Management
Utility management system implemented
Carolyn Gonot, Planning & Project Development
EV charging stations installed at River Oaks and Eastridge Transit Center
Lani Ho, Environmental Programs & Resources Management Karly Hutchinson, Environmental Health & Safety
2012 Installed 2.1 megawatts of solar PV at bus divisions
Christina Jaworski, Environmental Programs & Resources Management Baljit Pannu, Human Resources
2010
Kathleen Podrasky, Community Engagement Hybrid bus procurement
Kris Sabherwal, Rail Engineering Heidi Samuels, Operations Maintenance
PG&E energy audits
Water use surveys
Rajwinder Sehdev, Engineering & Transportation Infrastructure Development Jesse Soto, Facilities Maintenance
2008
Solid waste audits Sustainability Program established
Robert Victor, Technology Kendall Whitson, Facilities Maintenance
2016 ANNUAL SUSTAINABILITY REPORT | ATTACHMENT A
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ENVIRONMENTAL PERFORMANCE SUMMARY FOR 2016 COMPARED TO 2015 LOWER
HIGHER
Resource Area
Compared to 2015
Compared to 2015
FUEL
3% reduction of paratransit fuel use due to use of more efficient vehicles
6% increase of non-revenue fuel use
Plug-in Hybrids added in 2017 to replace older vehicles
No significant change in fuel use by revenue fleet
ELECTRICITY
7% reduction due to less light rail service for special events at Levi’s Stadium and facility upgrades:
LED lighting retrofits at light rail station and park-and-ride lots HVAC retrofits at River Oaks 6% increase due to conversion of River Oaks heating systems from electricity to gas and colder winter months
NATURAL GAS
WATER CONSERVATION
29% reduction due to water conservation measures:
Reduced irrigation schedules Increased monitoring of water use to identify and fix leaks Replaced turf with drought tolerant landscaping Connected Chaboya bus wash to recycled water line
WASTE REDUCTION/ RECYCLING
1% reduction of solid waste as a result of:
Compost program improvements at River Oaks Cafeteria Employee Reuse Center Conversion to paperless processes
2016 ANNUAL SUSTAINABILITY REPORT| ATTACHMENT B
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FIGURE 1: VTA RECEIVES $26,150 REBATE CHECK FOR LED LIGHTING PROJECT
FIGURE 2: SOLAR PV PANELS ON BART BERRYESSA PARKING GARGAGE
2016 ANNUAL SUSTAINABILITY REPORT| ATTACHMENT C
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Date: Current Meeting: Board Meeting:
May 15, 2017 May 19, 2017 N/A
BOARD MEMORANDUM TO:
Santa Clara Valley Transportation Authority Safety, Security, and Transit Planning and Operations
THROUGH:
General Manager, Nuria I. Fernandez
FROM:
Chief Operating Officer, Inez Evans
SUBJECT:
Transit Operations Performance Report - FY2017 Third Quarter FOR INFORMATION ONLY
BACKGROUND: The FY2017 Third Quarter Transit Operations Performance Report presents the third quarter's fiscal-year-to-date (FYTD, July 2016-March 2017) key performance information for VTA Operations. This report is routinely produced after each quarter and at the end of the fiscal year. A summary of the FY2017 report follows. DISCUSSION: Ridership (page 8 of the report) Bus ridership through the third quarter of FY2017 (July 2016-March 2017) totaled 21.79 million, a decrease of 10.7% compared to the same period in FY2016 (July 2015-March 2016). Average weekday ridership was 94,891, down 9.7 % compared to FY2016. This period had two fewer weekdays compared to the previous period. Light rail recorded 6.90 million boardings through the third quarter of FY2017, a decrease of 14.5% compared to the same period of the prior fiscal year. Average weekday ridership was 29,434, down 11.2% compared to FY2016. Overall, the 28.7 million system ridership (bus and rail) was down 11.7%. Average weekday ridership decreased 10.0%, from 138,182 last year to 124,325 this year. Special Event Service: A total of 37 stadium events occurred through the third quarter of FY2017: 21 at Avaya and 16 at the Levi’s Stadium. Events at Levi’s Stadium included two preseason 49ers games, seven regular 49ers football games and concerts by Coldplay, Kenny Chesney and Beyoncé. A total of 180,442 riders took VTA to the Levi’s stadium during these events, averaging 11,278 riders per event.
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Levis Stadium events Year Month
Riders
Events
2016 2016 2016 2016 2016 2016 2017 Totals
7,554 35,830 34,460 42,790 25,404 23,284 11,120 180,442
1 3 3 3 2 3 1 16
July August September October November December January
Average per event 7,554 11,943 11,487 14,263 12,702 7,761 11,120 11,278
Key Performance Indicators (page 8 of the report) Service reliability performance for the system in FY2017 was 99.65%, about the same as FY2016 (99.66%) and exceeded the goal. Bus on-time performance was 86.0%, about the same as the prior fiscal year. Light rail on-time performance was 84.1% through the third quarter of FY2017, a 10.9% improvement over last year’s 75.9%. Bus recorded 10,452 miles between major mechanical schedule losses through the third quarter of FY2017, 8.1% higher compared to last year and exceeded the goal of 8,000 miles. Light rail recorded 30,339 miles between major mechanical schedule losses, a 38.6% improvement compared to last year, exceeding the goal of 25,000 miles. Absenteeism goals were met for all except Way, Power and Signal personnel. Paratransit (page 23 of the report) Through the first nine months of FY 2017, total Paratransit passenger trips were 426,671, a 14.6% decrease from last year’s total of 499,572. The active client count through the third quarter was 5,559, a 20.6% decrease from the same period last year. At the end of the third quarter of FY2017 the net cost per passenger trip, including eligibility program expenses, was $35.16. This was an increase of 19.0% from last fiscal-year-to-date’s (FYTD) number of $29.54 per trip, and did not meet the goal of $26.75 per trip. Paratransit did not meet five of the ten contractually established performance measures. Inter-Agency Partners and Contracted Services (page 8 of the report) VTA’s Inter-agency partners and contracted services also recorded ridership decreases: Dumbarton Express ridership was 194,588, down 9.5%. Highway 17 Express ridership was 219,499, down 14.1%. Monterey-San Jose Express ridership was 17,233, down 11.2 %. ACE ridership was 952,710 down 0.4%. Caltrain ridership was 13,899,118, down 2.2%. CE shuttle ridership was 303,303, down 5.5%.
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Paratransit ridership was 426,671, down 14.6%. Prepared By: Lalitha Konanur Memo No. 5819
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Transit Operations Performance Report FY2017 Third Quarter Report (July 01, 2016-March 31, 2017)
Transit Operations Performance Report Third Quarter FY 2017 Report (July 1, 2016 – March 31, 2017)
Santa Clara Valley Transportation Authority FY2017 Third Quarter Transit Operations Performance Report (July 01, 2016 - March 31, 2017) TABLE OF CONTENTS
page
Executive Summary Summary of Performance Event Highlights
1 3
Key Performance Indicators
7
Ridership Summary
8
Route details
9
Route Performance Boardings Per Revenue Hour Average Peak Load (Express) Route Productivity
10 14 15
Paratransit Operating Statistics
23
Glossary
Prepared by: Operations Analysis, Reporting & Systems
Executive
Summary
SANTA CLARA VALLEY TRANSPORTATION AUTHORITY FY2017 Second Quarter Transit Operations Performance Report (July 1, 2016 –March 31, 2017) SUMMARY OF PERFORMANCE Ridership (page 8 of the report) Bus ridership through the third quarter of FY2017 (July 2016-March 2017) totaled 21.79 million, a decrease of 10.7% compared to the same period in FY2016 (July 2015-March 2016). Average weekday ridership was 94,891, down 9.7 % compared to FY2016. This period had two fewer weekdays compared to the previous period. Light rail recorded 6.90 million boardings through the third quarter of FY2017, a decrease of 14.5% compared to the same period of the prior fiscal year. Average weekday ridership was 29,434, down 11.2% compared to FY2016. Overall, the 28.7 million system ridership (bus and rail) was down 11.7%. Average weekday ridership decreased 10.0%, from 138,182 last year to 124,325 this year. Special Event Service: A total of 37 stadium events occurred through the third quarter of FY2017; 21 at Avaya and 16 at the Levi’s Stadium. Events at Levi’s Stadium included one regular, two pre-season 49ers games, seven regular 49ers football games and concerts by Coldplay, Kenny Chesney and Beyoncé. A total of 180,442 riders took VTA to the Levi’s stadium during the events, averaging 11,120 riders per event.
Levis Stadium events Year Month 2016 July 2016 August 2016 September 2016 October 2016 November 2016 December 2017 January Totals
Riders 7,554 35,830 34,460 42,790 25,404 23,284 11,120 180,442
Events 1 3 3 3 2 3 1 16
Average per event 7,554 11,943 11,487 14,263 12,702 7,761 11,120 11,120
Key Performance Indicators (page 7 of the report) Service reliability performance for the system in FY2017 was 99.65%, about the same as FY2016 (99.66%) and met and exceeded the goal. Bus on-time performance was 86.0%, about the same as the prior fiscal year. Light rail on-time performance was 84.1% through the third quarter of FY2017, a 10.9% improvement over last year’s 75.9%. Bus recorded 10,452 miles between major mechanical schedule losses through the third quarter of FY2017, 8.1% higher compared to last year and exceeded the goal of 8,000 miles. Light rail
1
recorded 30,339 miles between major mechanical schedule losses, a 38.6% improvement compared to last year, meeting and exceeding the goal of 25,000 miles. Absenteeism goals were met for all except Way, Power and Signal personnel. Paratransit (page 23 of the report) Through the first nine months of FY 2017, total paratransit passenger trips were 426,671, a 14.6% decrease from last year’s total of 499,572. The active client count through the 3rd quarter was 5,559, a 20.6% decrease from the same period last year. At the end of the third quarter of FY2017, the net cost per passenger trip, including eligibility program expenses, was $35.16. This was an increase of 19.0% from last fiscal-year-to-date’s (FYTD) number of $29.54 per trip, and did not meet the goal of $26.75 per trip. Paratransit did not meet five of the ten contractually established performance measures. Inter-Agency Partners and Contracted Services (page 8 of the report) VTA’s Inter-agency partners and contracted services also recorded ridership decreases: Dumbarton Express ridership was 194,588, down 9.5%. Highway 17 Express ridership was 219,499, down 14.1%. Monterey-San Jose Express ridership was 17,233, down 11.2 %. ACE ridership was 952,710 down 0.4%. Caltrain ridership was 13,899,118, down 2.2%. CE shuttle ridership was 303,303, down 5.5%. Paratransit ridership was 426,671, down 14.6%.
2
SANTA CLARA VALLEY TRANSPORTATION AUTHORITY EVENT HIGHLIGHTS FY 2017 Second Quarter Transit Operations Performance Report (July 1, 2016 to March 31, 2017) This section shows events that can affect normal service operations and system ridership. Ridership historically follows employment trends in the Valley, for example. Weather, public events, strikes, traffic, construction, new service, area gasoline prices, and other changes to our operating environment also affect system ridership and service conditions. July 4, 2016 – VTA featured increased light rail service to the downtown Rotary Club fireworks show at Discovery Meadow. Bus service was rerouted to accommodate the downtown fireworks, the Morgan Hill 4th of July Car Show and parade, the Fremont 4th of July Parade, and the San Jose Rose, White, and Blue Parade and Festival. July 8, 2016: MLS All Stars vs. Arsenal FC at Ayaya Stadium. July 27, 2016: Chipotle MLS Homegrown vs. Mexican U20 Men National Team at Ayaya. July 28, 2016: MLS All Stars vs. Arsenal FC at Ayaya Stadium. July 30, 2016 – Int’l Champions Cup Soccer: AC Milan vs. Liverpool FC at Levi’s Stadium. July 30 & 31, 2016: Gilroy Festival. July 2016 – Unleaded fuel averaged $2.86 a gallon. August 5, 2016: San Jose Earthquakes vs. New York FC at Ayaya Stadium. August 6, 2016 Kenny Chesney: Spread the love Tour at Levi’s Stadium. August 14, 2016: SF 49ers vs. Houston Texans (Preseason) Football Game at Levi’s Stadium. August 15, 2016: Reopening of Santa Clara County School. August 17 thru September 9 and also multiple weekends: Freemont BART delays due to Track work. VTA Route 180 and 181 affected. August 18, 2016: Light rail service impacted for the morning commute due to emergency repairs of our overhead wire near Children's Discovery Museum Station in downtown San Jose. August 19, 2016: San Jose Earthquakes vs. Houston Dynamo at Ayaya Stadium. August 24, 2016: San Jose Earthquakes vs. New England Revolution at Ayaya Stadium. August 26, 2016: SF 49ers vs. Green Bay Packers (Preseason) Football Game at Levi’s Stadium.
3
August 2016 – Unleaded fuel averaged $2.69 a gallon. September 3, 2016: Coldplay Concert at Levi’s Stadium. September 3, 2016: San Jose Earthquakes vs. C.F. Pachuca at Ayaya Stadium. September 7, 19, 26- 2016: Spare the Air days. September 10, 2016: San Jose Earthquakes vs. Seattle Sounders at Avaya Stadium. September 12, 2016: SF 49ers vs. Los Angeles Rams at Levi’s Stadium. September 17, 2016: Beyonce Concert: Formation Tour at Levi’s Stadium. September 24, 2016: San Jose Earthquakes vs. Sporting Kansas City match at Avaya Stadium. September 2016 – 0.24 inches of rainfall recorded. September 2016 – Unleaded fuel averaged $2.77 a gallon. October 1-2 2016 - Rock and Roll Half Marathon. October 1, 2016 - San Jose Earthquakes vs. Real Salt Lake match at Avaya Stadium. October 2, 2016 - 49er’s Vs. Dallas match at the Levi’s Stadium October 6, 2016 – 49er’s vs. Arizona at the Levi’s Stadium October 14, 2016 – Historic Trolley Service started for weekends October 23, 2016 – 49er’s vs. Tampa Bay at Levi’s. October 2016 – 1.56 inches of rainfall recorded. October 2016 – Unleaded fuel averaged $2.79 a gallon. November 4, 2016 – Marc Anthony Tour SAP Center November 6, 2016 – 49er’s vs. New Orleans game at the Levi’s stadium. November 20, 2016- 49er’s vs. New England Patriots at the Levi’s stadium. November 24, 2016 – The Turkey Trot event at San Jose: A stream of eager runners, many dressed in mint green and red T-shirts, braved a chilly Thanksgiving morning to take part in the 12th annual Silicon Valley Turkey Trot. November 2016 – 1.31 inches of rainfall recorded.
4
November 2016 – Unleaded fuel averaged $2.70 a gallon. December 2, 2016 – Pack 12 College Football Washington vs. Colorado at the Levi’s stadium. December 4, 2016 – NCAA Women’s College Cup Championship Game Avaya Event. December 11, 2016 – 49er’s vs. New York Jets. December 19, 20, 21and 22 – Winter Spare the Air Days. December 28, 2016 - Foster Farms Bowl at Levi’s. December 31 2016 – New Year’s Eve Free service provided. December 2016 – 1.51 inches of rainfall recorded. December 2016 – Unleaded fuel averaged $2.69 a gallon. January 17, 2017 – Winter Spare the Air Day January 21, 2017 – Women’s protest March in San Jose to fight for a new era of civil rights in the age of Donald Trump. January 01, 2017 – SF 49ers vs. Seattle Seahawks at Levi’s Stadium. January 05, 2017 – The Silicon Valley Auto Show- The largest auto show in the South Bay begins today at the San Jose Convention Center in Downtown San Jose. January 30, 2017 – Winter Spare the Air Day. January 2017 – 5.61 inches of rainfall recorded. January 2017 – Unleaded fuel averaged $2.81 a gallon. February 1, 2017 – Winter Spare the Air Day. February 20, 2017 – Rain caused flooding in Coyote Creek, San Jose. February 2017 – 5.23 inches of rainfall recorded. February 2017 – Unleaded fuel averaged $2.86 a gallon. March 4, 2017 – San Jose Earthquakes vs. Montreal Impact at Avaya Stadium. March 12, 2017 - Day Light Savings Time Change.
5
March 4, 2017 – USA vs Honduras Football game at Avaya Stadium. March 25 2017 - BART Extension to Warm Spring opened for Revenue Service. March 2017 – 1.46 inches of rainfall recorded. March 2017 – Unleaded fuel averaged $3.02 a gallon.
6
Key Performance Indicators
SANTA CLARA VALLEY TRANSPORTATION AUTHORITY KEY PERFORMANCE INDICATORS FY2017 Third Quarter Transit Operations Performance Report (July 01, 2016 - March 31, 2017) FY 2014 Annual SYSTEM (Bus & Light Rail) Total Boarding Riders (in millions) Average Weekday Boarding Riders Boardings per Revenue Hour Percent of Scheduled Service Operated Miles Between Major Mechanical Schedule Loss 1 Miles Between Chargeable Accidents Passenger Concerns per 100,000 Boardings BUS OPERATIONS Total Boarding Riders (in millions) Average Weekday Boarding Riders Boardings per Revenue Hour Percent of Scheduled Service Operated Miles Between Major Mechanical Schedule Loss 1 Miles Between Chargeable Accidents On-time Performance Operator Personal Time-off Maintenance Personal Time-off Passenger Concerns per 100,000 Boardings LIGHT RAIL OPERATIONS Total Boarding Riders (in millions) Average Weekday Boarding Riders Boardings per Revenue Hour Percent of Scheduled Service Operated Miles Between Major Mechanical Schedule Loss 1 Miles Between Chargeable Accidents 2 On-time Performance Operator Personal Time-off Maintenance Personal Time-off Way, Power, & Signal Personal Time-off Passenger Concerns per 100,000 Boardings Fare Evasion Rate PARATRANSIT Passengers per Revenue Hour³ Net Cost per Passenger Ontime Performance ³ Complaints per 1,000 passenger Trips³ Schedule Calls Response Time (minutes)³ Days of Service Calls Response Time (minutes)³ ADA Eligibility Certification within 21 Days³ Preventative Maintenance Inspections Ontime³ Major Accidents and Incidents per 85,000 Passenger Trips³
FY 2015 Annual
FY 2016 Annual
Met FYTD 2017 Goal? 3rd Quarter
43.43 140,965 29.6 99.67%
43.94 141,149 30.5 99.67%
42.92 137,317 29.7 99.64%
28.70 124,325 25.3 99.65%
10,839 80,812 16.2
9,890 78,449 18.4
10,655 168,454 21.0
11,324 114,451 22.8
YES
32.48 105,969 26.0 99.64%
32.62 106,214 25.1 99.64%
32.20 104,009 24.7 99.60%
21.79 94,891 21.4 99.08%
No
9,964 73,702 85.9% 8.1% 8.2% 20.2
9,890 78,449 85.6% 7.2% 6.0% 21.3
10,011 153,146 85.8% 7.6% 5.5% 22.4
10,452 103,227 86.0% 7.8% 6.8% 25.1
YES
10.95 34,996 78.8 99.97%
11.32 34,935 80.4 99.96%
10.72 33,308 76.6 99.97%
6.90 29,434 59.2 99.96%
No
37,381
20,292
23,528
30,339
367,582 84.5% 7.2% 8.1% 4.0% 4.3 3.1%
558,019 77.4% 7.3% 5.2% 8.6% 10.0 3.0%
1,117,584 77.5% 7.7% 4.1% 8.7% 16.8 2.8%
627,002 84.1% 8.0% 4.6% 8.8% 15.4 2.4%
1.60 $23.16 96.9% 0.51 1.36 1.09 100.0% 99.8% 0
2.60 $24.22 96.5% 0.47 1.36 1.14 100.0% 100.0% 0
2.20 30.24 0.91 0.68 0.97 1.40 1.00 1.00 0.00
1.80 $35.16 91.3% 1.80 2.25 1.25 100.0% 100.0% 0
Note: Ridership goals were developed using budget projections. 1 2 3
Mechanical failure that prevents the vehicle from completing a scheduled service due to limited vehicle movement or safety concerns. Goal is no more than one chargeable accident in a year. New ADA Paratransit Performance Indicators for Paratransit effective FY 2014
7
FY 2017 Goals
>= >= >= >=
34.34 151,100 29.5 99.55%
>= >= = >= >= >=
25.58 113,800 24.0 99.50%
>= >= >= = >=
8.76 37,300 84.3 99.90%
YES
>=
25,000
No
>= >=