AMY SCOTT COMMUNICATION FUNDAMENTALS [PDF]

Effective communication is one of the most undervalued skills on this planet!. Most seem to think that they've got commu

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Communication Fundamentals Rocket science it is not! - So what is it?

Quick Taste of Dots Those Strong in Purple Love big ideas, talkers & interested in the overall picture.  Have a lot of tasks on the go at one time.  They are listening for the "what" in any communication .

Those Strong in Yellow Create pictures in their minds, require details & are very tidy.  Time is important to them they won't be late for any meeting.  They listen for the "when" in any communication.

Those Strong in Red Require facts, are efficient and economical with time.  No nonsense - they tend to just want to get on with the task. They listen for the "where" they fit in any communication.

Those Strong in Blue Need to get a feel for the task at hand.  They care about others and need a good reason before they'll do anything.  They are listening for the "why" in any communication.

What is the “Dots” communication tool? Do you have the ability to develop a rapport with anyone?   Are you getting the best from your team?  Enjoy engaging people? Creating opportunities?  Are you being your best self? Have you experienced the contented buzz of a dynamic team truly making a difference?  "Dots" is one of the important ingredients in the recipe of successful and effective communication. Effective communication is one of the most undervalued skills on this planet!.  Most seem to think that they've got communication well and truly nailed.  They learnt to talk around 1 - 3 years old.  And listening - well that's something you learn at school isn't it...?   Selective listening may well be something developed to help those lucky people married or working with someone who talks a lot (a strong purple dot!)  A true survival instinct! Surely it's other people who need to work on their communication?  

★ Please remember that you

can't have just one “dot” or one communication style. You are a combination of all 4 styles.

It's others who need to learn to not annoy us!   www.amyscott.co

Precognitive Communication Precognitive Communication or the amazing "dots" tool was created by New Zealander David Dickson.   He spent over 20 years researching personality profiling systems and communication models from around the world.  In true kiwi style he distilled the nuts and bolts from the fluff and developed this simple yet meaningful effective communication tool called "dots".   The purpose of understanding your combination of dots is so that you are able to communicate more effectively.

Surely it’s other people who need to communicate better? Other people who need to be less stupid? You know people who need to remember they only have one mouth & two ears for a reason? People who need to learn to soften their message? Relax a little? You know - not take themselves so seriously..?!!   People who need to not be soo fussy?   People who need to be a little less sensitive? Stop caring about what others think? … …Surely it's not us....?   Truly effective communication is about having an awareness of yourself and others.   Taking a good hard and honest look at what YOU can do to improve your 50% of any communication. That is your responsibility - your 50%. It’s about getting the best out of yourself and all of the people around you.

The "dots" tool is quickly learnt, understood and able to be practically applied after a few short hours.  That's the magic - it sticks & it’s practical. No ones' "dot" combinations are right or wrong - it's simply the way they roll.   And in any given moment they may choose to operate out of a different colour. Imagine understanding your natural strengths and the natural strengths of your team or committee members and being able to play to them.   Rocket science it is not!

“Amy has 'Dotted' staff in a couple of organisations that I have worked for and feedback has been great. Staff speak enthusiastically about the day and how they are using their 'dots' in day to day communication. Thanks heaps Amy, for your high energy and great purple personality,I look forward to working with you in the future!” Tracy Calder, Senior HR Advisor www.amyscott.co

7 Fundamentals of Effective Communication Awareness of self Do you understand how you need to be communicated with?   Do you prefer to chat? Brainstorm? Email? Find out facts? How do you prefer information to be delivered? How do you process information? What is your "dot" combination? No one is like you Sure there are people out there with a similar communication style - but there is not one other human being on this planet who is exactly like you or ever will be. Nor should there.  Accept this fact. Be gentle on yourself and on others Most people are genuinely doing the best they can with the knowledge they have.  Expecting more only causes you stress!   Give yourself & others time to develop the skill of effective communication. Question Ask people how they prefer to be communicated with? Sounds simple and maybe even confronting - but it's an often simple overlooked technique .   "I know (or see, think or feel) you're busy right now - but in order to work together effectively - how would you like me to share information with you?"   Listen unconditionally (Particularly those of you who are strong in purple) Genuinely listen.  Hear what the other person is saying. Don't listen simply for a gap or hook so that you can talk. Give them time.  Listen without judgement or expectation. Identify their combination of “dots" Or even simply identify their predominant "dot".  Do they process by talking? Building pictures? Requiring facts? Or getting a feel for what your asking?   This is easily done by observing what they do and listening to what they say. Plonker allowance It is inevitable that there are plonkers in your life.  These are people who choose to behave badly (some are completely unaware of their own plonkerness). Regardless of how effectively you are communicating or even how kind you are being, there will always be someone who tests your patience and your kindness.  It's nothing to do with what combination of dots they are. Don't let them upset you nor trick you into believing that "Everyone is like that" or that all “purple dots are annoying…" Or "all yellow dots are fussy”… Or "all red dots are mean..." Or "all blue dots are soft".  It’s not true. www.amyscott.co

Why work with Amy? “In my view she creates the essential atmosphere for learning - high energy, great fun, excellent resources and tons of real life application and involvement for participants.” Matt Carter, Director HR & Student Services Otago Polytechnic “Amy's infectious personality quickly breaks down barriers which allows the learning and sharing to happen at a significant pace - as an observer (thats the way I saw myself) I could see the "light bulb moments" happening - the message of understanding quickly turned into empowerment.” Chris Hewitt HR Manager at Selwyn District Council My organization has benefited from Amy Scott's programme "Get Dotted" on several occasions. Amy is the most passionate, professional & people oriented speaker we have had the pleasure of engaging. Jane Henton Group Administrator Network & Customer Operations at Wellington Water Ltd Basically anyone wanting to tap into their natural strengths and the natural strengths of the people around them is guaranteed an incredibly fun and practical experience working with Amy. If you want less stress, greater productivity, improved awareness, increased sales, happier people & better workplace dynamics - don’t delay email [email protected]   

Introducing Amy Scott? Passionate about improving the communication (& lives) of people, families, businesses, organisations, teams, workplaces and communities everywhere - Amy Scott (former lawyer) says  “It's not rocket science - it is simply learning how not to rub people up the wrong way!” Living in beautiful Alexandra, she is a proud born and bred rural Central Otago girl. Whilst she’s represented NZ in ice hockey she’s still not allowed to drive tractors! Following a career as a practicing lawyer Amy changed direction. Amy has since had over 10 years experience as a communication consultant, trainer, speaker, mentor and author. She is a recognised “thought leader” and one of Australasia’s most sought after speakers. Find out more on her website www.amyscott.co LinkedIn nz.linkedin.com/in/amyscottnz facebook www.facebook.com/amyscottnz twitter www.twitter.com/AmyScottTweets www.amyscott.co

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