Transforming Lives
at Byte Back
2014-2015
Annual Report
Tech within Reach
Letter from Elizabeth Transformation. It’s a powerful word. As I speak with students, alumni, volunteers, partners, and funders, I often hear how Byte Back is transforming the lives of underserved DC residents.
“Byte Back has transformed the DC landscape for 18 years, positively impacting thousands of lives.”
Since becoming Executive Director in September 2015, I have been moved by the countless stories of the difference Byte Back is making. Recently, a young woman who was homeless and living in her car when she started classes said to me, “Byte Back saved my life.” Olivia is now employed, making a competitive salary, and living in her own place. Byte Back has transformed the DC landscape for 18 years, positively impacting thousands of lives – from older students who send an email for the first time to individuals who earn certifications and build meaningful careers. We continue to play a vital role in helping those most vulnerable attain economic independence and stability through digital access training and customized career pathways. This Annual Report speaks to the difference Byte Back continues to make for our students, and we are thankful to all of you for your time, talents, and financial resources. I invite you to attend student graduations, our annual Community Computer Day, donor and volunteer recognition receptions, and other events. There are also many ways that you can volunteer with our students by mentoring, tutoring, teaching classes, or providing internships or employment. Come meet students like Olivia, who works as an IT help desk professional for General Dynamics. We welcome your participation and partnership in transforming lives.
Best,
Executive Director Elizabeth Lindsey
Help Needed:
The Need for Digital Inclusion, Access, & Workplace Diversity in Washington, DC
There is still a glaring lack of racial diversity in the IT field, and there are far too many DC residents who remain unemployed and in poverty and whose lives could change with computer access and training. Byte Back’s work is needed now more than ever. Diversity in IT Staff at Major Tech Companies
Byte Back Student Body
% Black Staff/Students1
1.8%
92.2%
More than 26,000 people are unemployed in Washington, DC2 32% of people who don’t use the Internet say it’s because it’s too difficult and frustrating3
$
$
15% of DC metro households don’t have a computer5
Digital positions in cities like DC are twice as likely to pay a living wage as non-digital positions4
1 Education data from ‘Computing Degree and Enrollment Trends,’ Computing Research Association; USA TODAY research 2 ”District of Columbia Labor Force, Employment, Unemployment and Unemployment Rate by Ward 2015,” October 2015, DC Department of Employment Services 3 “Americans’ Internet Access: 20002015,” Pew Research Center surveys of U.S. adults, 2000-2015 4 “Crunched by the Numbers: The Digital Skills Gap in the Workforce,” Burning Glass Technologies and Capital One, March 2015 5 U.S. Census Bureau, 2014 American Community Survey 1-Year Estimates
2 | www.byteback.org
Transforming Lives
963
students served
5,117 hours of class
86% digital literacy students 14% advanced admin or IT students
What Is Success? After taking a Byte Back class, students’ everyday lives are transformed by new knowledge, and careers and life paths are forever changed. This is what success looks like:
1. Changing the Day-to-Day Cleopatra Green-Clarke enrolled in Byte Back’s intermediate Office Track class to gain experience and skills with Microsoft Word, PowerPoint, and Excel and to boost her resume. She found an added benefit when she taught her 10-year-old son to create a multiplication table using Excel. By bringing Excel home, she achieved goals far beyond those she had set when she first enrolled in Byte Back. She will also use these skills in her career: “Every job asked me if I was proficient in Excel,” she said. “Now I can say, ‘Yes!’”
2. Opening a New Path Behrooz Bakhtiary’s job as a night concierge wasn’t enough to pay rent and feed him. And it wasn’t enough to “give the world” to his 7-year-old daughter as she battled leukeumia. “Failure is not an option” for Behrooz, and that showed as he studied in the A+ Certification Program. Motivated by his daughter, he was inspired to learn and grow and was the first in his class to pass the certification exams. He soon secured a job as a PC technician and is now so hopeful for himself and his daughter, who is now in remission. “I was able to see it – that my future was going to be different,” he said. “I really can’t thank Byte Back enough.”
3. A New Career, A New Life Betty was laid off after 14 years in a stable office job. She was in a “downward spiral” and knew that to overcome unemployment, she needed to develop her computer skills. After becoming a certified Microsoft Office Specialist in Excel, Betty was hired by a Magistrate Judge at the Superior Court of DC. She has succeeded in her new career there and even advanced since starting. “[Byte Back] lifted me up when I was at my lowest,” Betty said. 2015 Annual Report | 3
Before & After: Skills Students used the computer an average of
Most students reported an increase in overall
10.6 more hours
self-confidence
per week after taking a class.
after taking a Byte Back class.
What are students learning at Byte Back? A summary of skills gained in just weeks:
Before
After
PC for Beginners - Computer Literacy Course - 6 weeks Couldn’t send an email
Can send a job resume as an email attachment
Office Track - Intermediate Microsoft Office Course - 12 weeks Couldn’t use Microsoft Excel
Can create graphs, charts, and presentations using Excel and PowerPoint
Internet Core & Computing Certification (IC3) - 8 weeks Couldn’t perform well in a computer-based workplace
Skilled in working with the latest computer technologies and the Internet
Microsoft Office Specialist in Excel - 8 weeks Couldn’t navigate Excel software
Can synthesize relevant formulas for tasks and troubleshoot existing formulas
CompTia A+ Certification Program - 18 weeks Had limited knowledge of hardware
Can build a computer from scratch by selecting compatible hardware
New Testing Center Brings Certifications Closer 1st Pearson VUEAuthorized Testing Center in NE Washington, DC
801
CompTia A+ exam that Jarreau Anthony passed the first day the center opened
7.6
miles closer for students than other Maryland-based exam center
4 | www.byteback.org
Testing 1, 2, 3: Byte Back staff Carine Umuzayire and Monique Riviere welcome A+ Certification student Jarreau Anthony to the testing center at the Byte Back IT Academy.
Where Are They Now? From Homelessness to Help Desk She was a cake decorator at Safeway, worked in a salon, and was a security guard, facing frequent bouts of unemployment for over 10 years. She was homeless, sleeping in her car most nights for about a year. Just a year later, Olivia Byrd has started her career at the General Dynamics IT help desk.
“After I got my [CompTia A+] certification, it was on,” she said. The offers started flooding in. “I had never experienced any learning institution like that in my life,” she said about Byte Back. It was personal, close, and they covered “every minute detail to get you on the right path,” Olivia said. “It changed my life.”
38% of FY15 Byte Back students were homeless #ByteBackGrad: Olivia Byrd with a classmate at Byte Back graduation. Since graduating, she earned her A+ certification and started her career in IT.
A homeless person is considered an individual without permanent housing.
Byte Back students work with our career services team to take their resumes, cover letters, interview skills, and soft skills from unpracticed to polished. With personalized attention and certifications in hand, graduates succeed!
Where certification grads are working ... American University Byte Back Comcast DC LEAP DC Department of Human Services DC Office of the Chief Technology Officer eGuard Technology Services Everybody Wins! DC General Dynamics George Washington University Hospital Howard University IDEA*TECH Associates, Inc. National Science Foundation Next Generation Enterprise Network, US Navy Strayer University Superior Court of DC Trusted Touch Healthcare University of Maryland University College UPS US Department of Defense US Food & Drug Administration VariQ
... and what they’re doing Administrative Assistant Administrative Support Help Desk Support Technician Installation and Service IT Specialist Magistrate Judicial Assistant Manager Migration Technician PC Technician Sales Representative School Coordinator Social Service Representative Tech Installer Technical Support Tier I Help Desk Tier II Help Desk 2015 Annual Report | 5
Tech Transformations Donated Computers Turned into Tech Treasures 1. Computers are donated to Byte Back’s First Time Technology program 313 Computers 564 Laptops Donated in FY15
2. They’re repaired and refurbished by Byte Back staff and A+ Certification Program student interns
400 computers
and laptops
refurbished with help from
43 A+ student
interns
3. Refurbished computers are awarded free to certification and Office Track graduates. Others are sold at low-cost to the community. Computers that can’t be repaired are recycled, reducing environmental waste.
221
172
Computers awarded free to graduates
Refurbished computers and laptops sold A new tool, a new opportunity
6 | www.byteback.org
Strengthened by Collaborations During FY15, Byte Back maintained strong relationships and collaborated in new ways with DC government agencies, nonprofits, and corporations. The Work Place DC Byte Back joined The Work Place DC at Skyland Workforce Center with other nonprofits to collaborate to fully serve job seekers. Byte Back, along with community partners Southeast Ministry, Samaritan Ministry, STRIVE DC, Thrive DC, and Jubilee Jobs, helps residents in Wards Seven and Eight build skills and get hired.
Partners
Byte Back held 156 courses at 18 locations
Capital Area Asset Builders DC Public Library Graduate School USA Hill Center at the Old Naval Hospital Jubilee Jobs Mayor’s Office on Latino Affairs Mayor’s Office on Returning Citizen Affairs Office of the Chief Technology Officer, DC Office of the State Superintendent of Education, DC Public Allies R.I.S.E. Demonstration Center Samaritan Ministry of Greater Washington Serve DC Skyland Workforce Center Social Rise Southeast Ministry STRIVE DC Thrive DC Turning the Page
ed liv C en n, D d u o st gt of hin % as 93 W in ts
With class locations throughout the District, Byte Back met students where they were, making classes accessible and convenient to hundreds of residents. Here’s where FY15 students lived:
2015 Annual Report | 7
Made Possible By Government
DC Department of Employment Services DC Department of Human Services DC Office of the Chief Technology Officer DC Office of the State Superintendent of Education DC Office on Latino Affairs DC Public Library Serve DC
Foundations
Amazon Smile Foundation Bancroft Foundation Bank of America Charitable Foundation Herb Block Foundation Morris & Gwendolyn Cafritz Foundation Capital One Foundation The City Fund-Community Foundation of the National Capital Region Clark-Winchcole Foundation EYA Foundation The Carl M. Freeman Foundation Phillip L. Graham Fund Jockey Hollow Foundation International Monetary Fund Joseph E. & Marjorie B. Jones Foundation Joshua Community Fund Jovid Foundation J. Willard & Alice S. Marriott Foundation Richard E. and Nancy P. Marriott Foundation Mason Parson Family Foundation Eugene & Agnes E. Meyer Foundation The Mufson Family Foundation Luther I. Replogle Foundation Saint Paul Foundation Salesforce Foundation Share Fund Spring Creek Foundation
Staples Foundation Starbucks Memorial Fund SuPau Trust Private Foundation Jerry Taylor & Nancy Bryant Foundation United Way of the National Capital Area Washington, DC Alumnae Foundation Delta Sigma Theta, Inc. Harry & Jeanette Weinberg Foundation The Wells Fargo Foundation World Bank Community Connections Fund
Corporate Giving
Acquired Data Solutions, Inc. Adventist Risk Management, Inc. American Capital Investments Group, Inc. Benevity Community Impact Fund Boeing Employees Community Fund Brink Media, Inc. BrowserMedia Humanities Council of Washington DC Pew Charitable Trusts RadioShack SysArc Train Printing VariQ William C. Smith & Co., Inc. Your Part-Time Controller, LLC
Individual Donors
Innovators Circle Gigabyte ($25,000 per year for 5 years) Anonymous Kilobyte ($1,000 per year for 5 years) Anonymous Adnan Bokhari Jon Brooks & Emilie Hyam Mario Burney Keith Clark John Crain & Shannon Ryan
Thanks to Our Funders & Donors
Katherine Ellsworth & Peter Petronzio Kelley Ellsworth Robert Fabia & Kathy Aram Norton Francis & Anne Stauffer Ann & Harjinder Grewal Ronald & Heather Hulen Anna Jaeger & Charles Patrick Sharlene Kranz Edan Lichtenstein Ada Loo & Kathleen Crowley Frank Nickerson Nonna Noto Annette Polan Jewel T. Scott Brian & Kara Sichi Adam Weers $25,001 - $50,000 Anonymous $10,001 - $25,000 Anonymous $5,001 - $10,000 Anonymous $1,001 - $5,000 Anonymous Linda W. Pickle & James B. Pearson R Charitable Trust Justin & Laura Schauble Scott & Carol Ann Smallwood Agnes N. Williams $501 - $1,000 Anonymous William Cordes Joe Corbett Ben & Miu Edson The Grewals Shoshana Grossman-Crist Shahidul Islam Bert & Judy Krueger Laurence Platt & Clare Herington Steven Seiden Dahlia Shaewitz Janet & Lewis Solomon James & Eileen Zogby $101 - $500 Anonymous Erin Adams
Partner Site Visit: Advanced certification students visit the offices of the DC Office of the Chief Technology Officer, a Byte Back funder and partner. 8 | www.byteback.org
Neil Albert Barbara Altman Christine Bairstow Mellen Sree Bhandaram Amanda & William Borden Larry Boyer Larry Brace Jami Broom Don & Georgia Chirieleison James Cooper Diane Cornell Jessica Demers David Doniger & J. Lisa Jorgenson Linda Esah William & Allison Fastow Judith & Robert Goodwin Jerryl & Curl Guy Jeffrey J. Higgins John Hochgraf Arve & Constance Holt Ingeborg Holt Eugene Kinlow Richard Lang Barbara Laur Maria Lemp Kavanaugh Livingston Samuel & Ruth Neff Belen Perez-Ovando Isel Perez & Marcelo Del Piano Datla Raju Monique Riviere Donnah B. Robinson Susan Rubel Jonathan Scanlon Karl Seff Paul Selker Nilva da Silva Jeb Stenhouse Kathleen Veach Dorothy Weiss John & Barbara Wing Caroline Wolf Harlow Michael Zeldin & Amy Rudnick up to $100 Anonymous Yaw Agyeman Marianne Alicona Matt Archer Carl Blackstone Alexander Bopp Arneda Bowens Eugenia Buggs Joe Carrol Callie Carroll Louis & Sylvia Cintron Rita Clark-Gollub Rebecca Couch Adrianne Dale Rishi Das Laurie Davis Kevin Denny James Dunham Maria Espinosa Michelle Esterlin Eva Fitch
Kathy Gore Vanessa Gonzalez Rollin Greene Ingrid Gutierrez Tracey A. Halliday Jane Hautanen Linda Hamilton Stacy Hannah Gail Adelle Hansberry Rhonda Henderson Kevin N. Hinton John Howard Elizabeth Hudson Donna Ivey Jones Nolan Johnson Donald Kaplan Jeffrey R. Knox Micah Krichevsky Jared Launius Veronica Letelier & Leonardo Corral Joyce Muis-Lowery Nelson Macedo Ian MacFarlane Conchita Marlow Baylor Steven Martin Libby May Mark & Julie McCaffrey Marcia McDonell James & Carla McGinnis Chandler McMillin & Cecile LaBore Jane Meacham Cornell S. Mersiers Quinci Moody Tapas Mukherjee David Mullis Paul Negron James & Marla Nix William & Frances Novelli Catherine & Mohammad Osman Charles Ernest Pavitt & Elaine Gilby Carla Perlo Perry Pidgeon Hooks Mohema Rahaman Johnnie Riggsbee Samaritan Ministry of Greater Washington Paige Scheller Jean & Louis Seiden Nancy Sera LeJuan Strickland Marjorie Dick Stuart Caroline Stuart-Freas Nancy Polikoff & Cheryl Swannack Dr. Billie Dee Tate Paul Thompson Kathryn Trizna Lydia Vanderbilt Valora Washington Martena Williams Michael Williams Patricia Williams James Willis Bob Wittig Solomon Woldetsadick Erich & Rebecca Zimmermann
Developing with Your Support Thanks to Our In-Kind Donors Nonprofit & Corporate Donors 501cTech American Meat Institute Association of American Law Schools B-Line Medical Catalist LLC Congress Heights Community Training & Development Corporation
DC Surplus Ergo Solutions LLC EYA Fintrac, Inc. Folger Shakespeare Library Global Giving Heart of America Foundation Heinrich Böll Stiftung North America Kantar Media, CMAG MCG Capital Corporation
The Conservation Fund The Harbour Group Your Part-Time Controller, LLC
Individual Donors Anonymous Monica Aggarwal Iris Barnett Elizabeth Dawson Jane Friedman Jerryl Guy Randall Jackson Marlena Jareaux Timothy Jones Mary Kardauskas Perry Klein Alan Langford Mike Leonard Willie Mitchell Lynda Parker Pattie Patrick Ebony Pierce Erik Roselowski Aillen Schlef Al Teich Elizabeth Waters Brad Wilner Jeanette Wright
224 volunteers gave 15,932 hours
Reaching Further in 2016 In 2015-16, Byte Back will continue to transform lives in Washington, DC and transform as an organization. Here’s what we have planned for our 18th year of putting tech within reach:
• Expand outreach to women, the Latino community, and young adults • Refresh curriculum to ensure it meets industry trends • Develop new internship and employment partnerships • Investigate moving to a new state-of-the-art training facility 2015 Annual Report | 9
Behind the Scenes
Board Members Keith Clark Board Chair
Linda Esah
Board Vice Chair
Jewel T. Scott Secretary
Sam Hochgraf Treasurer
Adnan Bokhari
Finance Committee Chair
Ingeborg Holt
Governance Committee Chair
Jonathan Brooks Mario Burney John Crain Kelley Ellsworth (ex officio) Shahidul Islam Barbara Laur (ex officio) Belen Perez-Ovando Steve Seiden Brian Sichi Dorothy Weiss 10 | www.byteback.org
AmeriCorps Volunteers Serve DC AmeriCorps Instructors Lawanda Davis Carol Mbabazi Tehmina Mirza Emily Morazán Anna Mulumba Gifty Sarfo Brigitte Valcin Jennifer Washington
Public Allies Arin Jayes
Annual Report Editor: Yvette Scorse
The Staff, Board, AmeriCorps & Volunteers Behind the Work
Sustainability Statements of Financial Position of Byte Back, Inc. June 30,
2015
Statements of Activities for the years ended June 30, 2015 and 2014 (summarized) 2014
2015
Assets
Current assets Cash and cash equivalents Grants & contracts receivable Pledges receivable, net of long term portion Prepaid expenses
$342,755 447,504
$397,267 279,221
31,514 7,963
38,338 7,344
Property and equipment Land Property & equipment, net
829,736
722,170
23,345 272,646
23,345 256,743
Other assets Deposits Pledges receivable, long term portion
295,991
280,088
7,475
6,975
117,029
126,869
Total assets
$1,250,231 $1,136,102
Liabilities & net assets
Current liabilities Accounts payable & accrued expenses Mortgage loan payable current portion
$123,828
$62,428
20,668
17,695
Mortgage loan payable, noncurrent portion
144,496
80,123
149,034
170,190
Total liabilities
293,530
250,313
Net assets Unrestricted, board designated reserve fund Unrestricted, other Temporarily restricted
253,591 476,615 226,495
250,007 375,746 260,036
956,701
885,789
Total liabilities & net assets $1,250,231 $1,136,102
Unrestricted Temporarily Total 2014 Restricted Support & revenue Contributions & grants Individual contributions $125,228 - $125,228 $80,764 Corporate & foundation 354,888 167,825 522,713 509,101 Government grants 116,644 25,000 141,644 132,916 Other 2,775 - 2,775 110 Government contract revenue Computer classes 1,134,794 - 1,134,794 1,190,900 Program-related sales & fees 19,399 - 19,399 13,920 Donations from special event net of expenses ($10,806) 289 23,525 23,814 53,554 Investment & interest income 2,430 - 2,430 157
1,756,447
216,350 1,972,797 1,981,422
In-kind contributions Donated services -at fair value Donated materials -at fair value
345,407 18,074
-
18,074
100,936
363,481
-
363,481
472,916
Net assets released from restrictions
256,715 (249,891)
-
-
-
345,407
371,980
Total support & revenue $2,376,643 ($33,541) $2,336,278 $2,454,338 Expenses Program services General & administrative Fundraising Total expenses
1,803,726 326,186 135,454
- 1,803,726 1,801,760 - 326,186 250,931 - 135,454 113,809
$2,265,366
- $2,265,366 $2,166,500
Change in net assets
111,277
(33,541)
70,912
287,838
Net assets, beginning of year 625,753
260,036
885,789
597,951
$737,030 $226,495 $956,701
$885,789
Net assets, end of year
Fiscal Year 2015 Financials Revenue Sources
55% Government
6% Individuals
22% Foundations
1% Other
16% Donated Goods & Services
Total Revenue: $2,336,278 Total Expenses: $2,265,366 Net Revenue: $70,912 Find full financial reports at byteback.org/about Source: Audited FY2015 financial reports Byte Back’s FY2015 was July 1, 2014 - June 30, 2015
Expenses
6% Fundraising 14% General & Admin
80% Programs
2015 Annual Report | 11
Get Involved
at byteback.org
Give Help us give back to underserved DC residents. Support our work at byteback.org/get-involved/give: • Make an online donation • Donate a computer • Partner with us
Volunteer Feel the joy of serving your community. Fill out a volunteer interest form at byteback.org/get-involved/volunteer. Volunteer positions include: • Instructor • Resume Helper • Event Assistant
Hire Looking for an admin or IT certified employee? Byte Back students have the computer skills, hands-on experience, and soft skills needed to be valuable members of your team. Visit byteback.org/get-involved/hire.
Learn Take a class at Byte Back! Find current computer literacy and advanced certification class descriptions and registration information online anytime at byteback.org/students.
United Way Number 8073 CFC Number 73543
ByteBackDC
Byte Byte Back,Back Inc. 815 Monroe Street NE Washington, DC 20017 (202) 529-3395 www.byteback.org
[email protected]