Blue Cross and Blue Shield of Texas : Blue Directions - Basics [PDF]

Blue365® Member Discount Program**. **Blue365 is only available to (BCBSTX) members with active health plan coverage. M

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Language Assistance (https://www.bcbstx.com/language-assistance) ñ En español (http://espanol.bcbstx.com/bluedirections/) Log In (https://compass.employer-portal.com/network/login/bluedirectionstx)

Blue DirectionsSM (index.html) THE BASICS (basics.html) PICK A PLAN (pick-a-plan.html) ALREADY ENROLLED? (enrolled.html)

THE BASICS (basics.html) PICK A PLAN (pick-a-plan.html) ALREADY ENROLLED? (enrolled.html)

What Is Blue Directions ? SM

Blue Directions is a new way for you to buy and manage your benefits. Our secure enrollment website lets you to choose from a number of health insurance plans and other benefits offered by Blue Cross and Blue Shield of Texas (BCBSTX) and other carriers.

What You Need To Know Plans that Fit Your Needs Blue Directions can help you make decisions about your benefits through our employee decision tool, which suggests plans we feel may work best for you.

Easy to Use All you have to do is: 1. Set up your account. 2. Answer a few questions. 3. Review your suggested benefit plans. 4. Choose the best plan(s) for you and your family.

Support and Education Besides our employee decision tool, Blue Directions Advisors are available to walk you through your enrollment and answer your questions over the phone. Just give them a call at 1-855-4BLUETX (tel:+1-855-425-8389) (1-855-425-8389).

Advantages of Membership There are many reasons why nearly 1 in 3 Americans have chosen Blue Cross and Blue Shield Plans*. BCBSTX plans provide access to a wide network of doctors and hospitals across the country and around the world, which makes it easier for you to get the care you need while saving money. Here are some other advantages of being a BCBSTX member:

Benefits Value Advisor As a member, you’ll get a personalized customer service experience. In just one phone call, a Customer Advocate can assist you with: Comparing treatment costs for different providers Understanding your benefits Finding in-network providers Requesting preauthorization Setting up your appointments Current members, call the number on the back of your member ID card to talk to a Customer Advocate today or watch this video to learn more.

Personal Nurse Assistance Through the Blue Care Connection® program, you will get access to a Personal Health Clinician. They provide personalized assistance with: Helping you manage hospitalization needs Providing information to help you make decisions about your health care Helping you manage chronic conditions Simply call the Customer Service number on the back of your member ID card, mention you enrolled in benefits using Blue Directions and would like to be put in touch with a Personal Health Clinician.

Blue365® Member Discount Program** **Blue365 is only available to (BCBSTX) members with active health plan coverage. Members who do not have an active health plan with BCBSTX will not be able to register on the Blue365 website. The relationship between Blue365, its vendors and BCBSTX is that of independent contractors.

Fitness Program*** **The Fitness Program is a discount program available to Blue Cross and Blue Shield of Texas (BCBSTX) members. This program is not covered under the member's health insurance benefit plan. The Fitness Program membership is your affordable passport to fitness. This program offers access to a nationwide network of independently contracted fitness centers for a low one-time $25 enrollment fee and $25 per member per month fee, plus applicable taxes, available exclusively to you and your covered dependents (age 18 or older). Log in to Blue Access for MembersSM (https://members.hcsc.net/wps/portal/bam/) to register.

Lifestyle Management Programs Call 1-877-806-9380 (tel:+1-877-806-9380) to get a personal health coach who can help you lose weight, quit smoking and reduce your risk for heart disease, stroke and diabetes. These programs produce outstanding health benefits to our members: 63% of participants lost an average of 6% of their body weight 29% of participants reported that they quit smoking

Web and Mobile Tools Get the most out of your health insurance plan with our web-based tools and apps. Get started. (enrolled.html)

More Advantages of Membership Watch our Member Voice videos, which feature real-life, unscripted experiences, and discover more programs and benefits available to you as a Blue Cross and Blue Shield Plan member. Learn more. (/member/advantages-of-membership)

*Source: Blue Cross and Blue Shield Association, 2015 **Blue365 is only available to (BCBSTX) members with active health plan coverage. Members who do not have an active health plan with BCBSTX will not be able to register on the Blue365 website. The relationship between Blue365, its vendors and BCBSTX is that of independent contractors. ***The Fitness Program is a discount program available to Blue Cross and Blue Shield of Texas (BCBSTX) members. This program is not covered under the member's health insurance benefit plan.

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THE BASICS (basics.html) • PICK A PLAN (pick-a-plan.html) • ALREADY ENROLLED (enrolled.html) • FIND A DOCTOR (http://public.hcsc.net/MobileProviderFinder/?a=bcbstx) IMPORTANT INFORMATION (http://www.bcbstx.com/important_info/) | BCBSTX.COM (http://www.bcbstx.com/) A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2016 Health Care Service Corporation. All Rights Reserved

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