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Water Services is investing in the future of our team and our community so we may continue a legacy of providing quality water services for generations to come. If you would like to join our team, please consider applying to the positions by following the links below:
____________________________________________________________________________ KC Water Services 4800 E. 63 rd Street Kansas City, MO 64133 Phone: 816-513-0253 Fax: 816-513-0481 Email To apply for one of the following positions go Apply Now ___________________________________________________________ Engineering Technician Lead (Job Opening ID#507579) Deadline December 18, 2017 Salary $18.24-$28.86/hour Description: Full-time position available with Water Services Investigations and Inspections Division located at 1800 Prospect Ave. Normal Work Days/Hours: Monday-Thursday, 7:00 A.M to 5:30 P.M. Monitors and manages current CIPP (Cured in Place Pipe) contract work for cleaning, televising, repairing, lining, and rehabilitation of sanitary and combination sewers. Creates, closes, and updates work orders and service requests into Hansen 8 (Infor). Creates and updates spreadsheets fully documenting all work scheduled and completed by Engineering contractors. Completes daily field inspections of work implemented by the CIPP contractor. Attends bi-weekly/monthly meetings with the Engineering Department providing status of work completed and scheduled. Records time and/or material for the contract company. Utilizes GIS mapping. Requirements: REQUIRES high school graduation and 5 years of related and increasingly responsible experience in engineering drawing, mapping, automated mapping, GIS and equipment, CADD, engineering, land survey, construction inspection and related fields; OR high school graduation and 2 years of experience at the level of Engineering Technician and possession of either the Level II Certification as Associate Engineering Technician (AET) as issued by the National Institute for Certification in Engineering Technologies (NICET) or the Land Surveyor in Training as issued by the Missouri Board of Architects, Professional Engineers and Land Surveyors; OR an equivalent combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. Must pass a pre-employment drug screen as prescribed by the City. Preference given to applicants with NASSCO certification. ___________________________________________________________ Dispatcher (Job Opening ID#507553) Deadline December 20, 2017 Salary $15.06-$23.83/hour Description: Full-time position available with Water Services Meter Field Services Division located at 4800 E. 63rd Street. Normal Work Days/Hours: Monday-Friday, 4:00 P.M to 12:00 A.M. This position is responsible for dispatching work orders and requests for services to field crews by radio and telephone that are reported through the dispatch office and assuring that all emergencies are reported to the proper personnel by performing the following essential duties: Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors. Demonstrates working knowledge of other City department procedures in regards to after-hours services for Animal Control, Park & RecreationTree service, Health Department, Public Works-Street & Traffic, Tow Lot, and Solid Waste operations. Maintains daily log of work orders, messages, and reports received and relayed. Other duties may be assigned. Requirements: REQUIRES high school graduation and 2 years of experience in the operation of radio transmitting and receiving equipment. Must pass a pre-employment drug screen as prescribed by the City. Preference given to applicants with 1 year of experience in dispatching and computer experience. ___________________________________________________________ Senior Equipment Operator (Job Opening ID#507606) Deadline December 20, 2017 Salary $16.05-$23.83/hour Description: Full-time position available with Water Services Stormwater Preventative Maintenance Division located at 1800 Prospect Ave. Normal Work Days/Hours: Monday-Thursday, 6:30 A.M to 5:00 P.M. Operates trucks, tractors and other heavy-duty specialized automotive construction and cleaning equipment used in the installation, repair, replacement, cleaning and/or maintenance of stormwater inlets, channels and levees, and other related stormwater structures. Works as part of a crew in the operation of specialized street sweeping equipment. Operates combination jet-vacuum cleaning units in cleaning stormwater pipes. Removes heavy debris from stormwater catch basins boxes. Hauls debris to landfill to properly dispose of material. Performs maintenance and upkeep of levee roads. Establishes new access roads for emergency repairs. Operates a motor-driven street sweeper, sweeping streets and gutters on assigned routes. Fills water tank at regular intervals and regulates valves controlling water spraying in front of the sweeper. Participates in snow plowing and snow removal operations. Participates in emergency flood response duties which may include sand bagging and filling log gaps in levees, as well as any other activities that aid in the prevention of flood wall and levee breaches. Other duties as assigned. Requirements: REQUIRES 4 years of increasingly responsible experience in the operation of heavy and complex construction and maintenance equipment, including 1 year at the level of Equipment Operator. Must possess a valid state-issued driver’s license in accordance with the City of KCMO policies. May be required to possess a valid Missouri Class A, B, or C CDL prior to the end of the employee’s probationary period as determined by the department. Must pass a pre-employment drug screen and post offer physical examination as prescribed by the City. Preference given to applicants with a high school diploma/GED and Class A or B CDL. ___________________________________________________________ Water Servicer Inspector (Job Opening ID#507605) Deadline December 20, 2017 Salary $16.64-$26.33/hour Description: Two full-time positions available with Water Services Leak Inspections Division located at 1800 Prospect Ave. Normal Work Days/Hours: Monday-Thursday or Tuesday-Friday, 7:00 A.M. to 5:30 P.M. Investigates all 311 water leak complaints and assigns priority codes to the severity of the leak. Operates and maintains expensive technical equipment used to locate water lines and pinpoint leaks for Pipeline crews in order to minimize excessive excavation. Inspects and documents all plumbers’ work that involves both repair and new installation of water service lines over 1 inch in size. Responds to and advises contractors on any new commercial installations in regard to all external aspects of proposed water lines and taps into our City mains. Leaves Customer Service Notices (CSN’s) with citizens, sometimes requiring them to hire licensed master plumbers to make costly repairs. Must also follow up on the enforcement of these notices which may lead to discontinuation of services. Responds to requests from the Engineering Division and Permit Desk in regard to location and mapping of water services throughout Kansas City. Provides drawings and representation of new services and correction of old services for drafting engineers to update our current mapping system. Handles complaints of low pressure, high pressure, leaks of all types, high usage, legal investigations, and water quality. Retrieves water samples for the Laboratory Division to analyze and report findings to consumers. Locates and operates water main valves to shut-off water due to major main breaks or assisting plumbers installing new service. Requirements: REQUIRES high school graduation and 2 years of experience in the installation or reading of water meters, or construction and maintenance of water mains and services. Must possess a valid state- issued driver’s license in accordance with the City of KCMO policies. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Preference given to applicants with 3 years of experience working with the water distribution system. ___________________________________________________________ Senior Equipment Operator (Job Opening ID#507632) Deadline December 27, 2017 Salary $16.05-$23.83/hour Description: Several full-time positions available with Water Services Wastewater Preventative Maintenance Division located at 1800 Prospect Ave. Normal Work Days/Hours: MondayThursday or Tuesday-Friday, 7:00 A.M to 5:30 P.M. Responsible for the operations of sewer cleaning equipment. Must have significant knowledge of the operation of jet rodders, power rodders and other equipment used in the cleaning of sanitary sewers. Reads sewer atlas maps to locate sewer lines, manholes and locations. Will be required to respond to all emergencies. Requirements: REQUIRES 4 years of increasingly responsible experience in the operation of heavy and complex construction and maintenance equipment, including 1 year at the level of Equipment Operator. Must possess a valid state-issued driver’s license in accordance with the City of KCMO policies. May be required to possess a valid Missouri Class A, B, or C CDL prior to the end of the employee’s probationary period as determined by the department. Must pass a pre-employment drug screen and post offer physical examination as prescribed by the City. Preference given to applicants with a high school diploma/GED and Class A or B CDL. ___________________________________________________________ Maintenance Mechanic (Job Opening ID#507633) Deadline December 28, 2017 Salary $16.64-$26.33/hour Description: Several full-time positions available with Water Services Wastewater Treatment Division located at 7300 Hawthorne Road. Normal Work Days/Hours: Monday-Friday, 6:30 A.M to 3:00 P.M. Inspects, maintains, repairs, and troubleshoots equipment within the Wastewater Division. Operates various pumps and emergency power and transfer systems. Repairs doors and locking mechanisms, plumbing and drainage systems. Performs snow removal, and utilizes a variety of tools and equipment for snow removal at various facilities. Troubleshoots basic electrical issues. Uses knowledge of computers and possesses the ability to read blueprints. Understands the importance of proper safety standards and knowledge of “lock out/tag out”, and PPE. Requirements: REQUIRES high school graduation and 4 years of experience in a variety of mechanical crafts; OR an equivalent combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. May be required to obtain a valid MO Class A, B, or C CDL prior to the end of the probationary period as determined by the department. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. Preference given to applicants with a valid MO Class A CDL. ___________________________________________________________ Backhoe Operator (Job Opening ID#505527) Deadline Open Until Filled Salary $16.05-$23.83/hour Description: Several Full-time positions available with Water Services Pipeline Division located at 2409 E. 18th Street. Normal Work Days/Hours: Weekend Nights: Friday-Saturday, 5:00 p.m.-6:00 a.m. and Sunday, 5:00 p.m.-5:30 a.m. or Friday-Monday, 7:00 a.m.-5:30 p.m. Operation of heavy-duty, complex and specialized automotive construction equipment in the installation, repair and maintenance of water distribution mains and lines, hydrants and valves. Operates assigned heavy equipment and other equipment as needed. In absence of or in addition to equipment operation duties, performs labor duties related to the installation, repair, replacement and maintenance of water distribution mains, lines, hydrants and valves. Operates heavy excavator in excavating deep trenches for the installation of water mains. Operates backhoe for excavating deep ditches for the repair, installation and replacement of water lines and mains. Operates heavy tractor trailer to transport heavy equipment on heavy duty transport trailer. Operates valve turning trucks and participates in valve turning for main shuts to assist contractors, engineers or a district or for routine maintenance. Requirements: REQUIRES 4 years of increasingly responsible experience in the operation of heavy and complex construction and maintenance equipment, including 1 year at the level of Equipment Operator. Must possess a valid State issued driver’s license in accordance with the City of KCMO policies. Must possess a valid MO Class A CDL at the time of hire. Must pass a pre-employment drug screen and post offer physical examination as prescribed by the City. Preference given to applicants with extensive backhoe experience and high school diploma or GED. _________________________________________________________ Customer Service Officer (Job Opening ID#507341) Deadline Open Until Filled Salary $7,374-$14,138/month Description: Full-time position available with Water Services Director’s Office located at 4800 E. 63rd Street. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. The Customer Service Officer is responsible for managing all Customer Service activities for the three utilities; Water, Wastewater, and Stormwater. This position manages customer relationships for approximately 170,000 residential and commercial accounts and more than 32 wholesale agreements. The Customer Service Officer leads a unit comprised of approximately 100+ positions responsible for managing the daily activities associated with the Call Center, Billing, Collections and Meter Field Services. Major Responsibilities include: Develops and executes the implementation of the divisional strategic roadmap, KPI’s and services that continuously advance the organizational strategies while delivering a customer experience that exceeds expectations, reduces quality complaints and increases customer satisfaction. Ensures consistency in customer communication across all channels and proper issue and escalation management to further safeguard and mitigate risk to the organization. Drives a culture of continuous improvement by establishing and maintaining a high performing team where innovative ideas and solutions are encouraged, evaluated, quantified and implemented. Reports on KPIs that measure current performance, looks for service optimization opportunities to continually improve the service experience. Coaches and develops team members by accurately accessing their strengths and development needs, giving timely and specific feedback, as well as partnering with direct reports to optimize the performance of their teams. Directs staff in cross functional collaboration to define, implement and maintain clear processes to collect, report, and disseminate customer feedback using metrics that bring visibility and accountability to customer experiences. Provides input and guidance to senior leadership in the department and City on the work processes and activities associated with the handling of critical customer issues. Requirements: REQUIRES an Accredited Bachelor’s degree with major course work in business or public administration or related field and 10 years of increasingly responsible experience in customer service, a minimum of 5 years of supervisory or administrative responsibility. Preference given to applicants with knowledge of Customer Information and Billing Systems, Call distribution systems and meter reading systems and/or experience in a government or public utility is highly desirable. ______________________________________________________________ Graduate Engineer (Job Opening ID#506048) Deadline Open Until Filled Salary $3,957-$6,636/month Description: Several full-time positions available with Water Services Engineering Division located at 4800 E. 63rd Street. Normal Work Days/Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. Assists in the planning, designing, and direction of various engineering projects. Analyzes reports, maps, drawings, blueprints, hydrological characteristics, geologic data to plan and design projects. Prepares or directs preparation and modification of reports, specifications, plans, construction schedules, environmental impact studies, and designs for project. Inspects construction site to monitor progress and ensures conformance to engineering plans, specifications, and construction and safety standards. Calculates cost and determines feasibility of project based on analysis of collected data. Directs construction and maintenance activities at project site. Uses computer assisted engineering and design software and equipment to prepare engineering and design documents. Performs analysis and prepares reports in Operations and Maintenance Division. Requirements: REQUIRES an ABET accredited Bachelor’s degree in any professionally recognized architectural/engineering discipline as required by the hiring authority. Must pass a preemployment drug screen as prescribed by the City. Preference given to applicants with a Bachelor’s degree in Civil, Mechanical or Electrical Engineering. _________________________________________________________ Maintenance Electrician (Job Opening ID#507634) Deadline Open Until Filled Salary $18.24-$28.86/hour Description: Several full-time positions available with Water Services Water Supply Division located at 1 NW Briarcliff Road. Normal Work Days/Hours: Monday-Thursday, 6:30 A.M. to 5:00 P.M. Troubleshoots, evaluates and makes repairs to electrical components within our system. This position is also responsible for working on medium voltage apparatuses up to 13,000 volts, motor controls, PLC’s, VFD, switchgear and understanding the NEC codes and all types of lighting. Requirements: REQUIRES high school graduation and 3 years of progressively responsible experience performing routine and moderately complex electrical maintenance and repair work; OR an equivalent combination of qualifying education and experience. Must possess a valid state-issued driver’s license in accordance with City of KCMO policies. May be required to possess a valid MO Class A, B, or C CDL prior to the end of the probationary period as determined by the department. Must pass a pre-employment drug screen and post-offer physical examination as prescribed by the City. ____________________________________________________________ Senior Acquisition Specialist (Job Opening ID#505977) Deadline Open Until Filled Salary $19.34-$33.21/hour Description: Full-time position available at the Water Services Engineering Division, located at 4800 E. 63rd St. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. This position will be dedicated to the acquisition of property, obtaining right-of-way, and potential relocation of individuals and businesses displaced as a result of Water Services capital improvement projects. Examples of typical tasks include: securing property deeds, easements, franchises, and agreements necessary for procuring right-of-way property owners and the public assignments are received in oral or written form and are generally accompanied by maps, plans, and forms needed to describe and clearly identify land and buildings to be acquired or affected by utility construction. Requirements: REQUIRES an Accredited Bachelor’s degree with major course work in business or public administration, social sciences or engineering; and 3 years progressively responsible experience in real estate appraisal, title examination, the sale or acquisition of real estate, or administration of relocation benefits, including 3 years at the level Acquisition Specialist; OR an equivalent combination of education and experience. Must pass a background check as prescribed by the City. Must possess a valid driver’s license issued by the State of MO. Preference given to candidates who have completed IRWA (International Right of Way Association) course work or hold an IRWA designation. ______________________________________________________________ Senior Registered Engineer (Job Opening ID#506451) Deadline Open Until Filled Salary $4,945-$8,659/month Description: Full-time position available at the Water Services Facilities and Plants Engineering Division, located at 4800 E. 63rd Street. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. This position is responsible for the administrative and supervisory professional engineering work as a group leading directing engineering activities involving the planning, design, development, construction, renovation, maintenance or operation of utilities, assets and related projects. Work involves activities such as engineering design work in the planning and development of construction and/or rehabilitation projects associated with stormwater, water, and wastewater. Frequent consultation with internal divisions, consultants, contractors, and others assets is required in the design, review of plans specification, and inspection of construction work for compliance with prescribed engineering criteria. Assignments are received in conference with a professional superior. Employees of this class are expected to exercise good judgement to resolve technical problems. Requirements: REQUIRES 2 years of progressively responsible experience as a registered engineer. Within 6 months of hire date, must be registered as a professional engineer with Missouri Board of Professional Architects, Engineers and Land Surveyors. Must pass pre-employment drug screen as prescribed by the City. Preference given to applicants with structural design experience. ______________________________________________________________ Utility Asset Manager (Job Opening ID#506215) Deadline Open Until Filled Salary $4,945-$10,059/month Description: Full-time position available with the Water Services Director’s Office located at 4800 E. 63rd Street. Normal Work Days/Hours: Monday-Friday, 8:00 A.M. to 5:00 P.M. Reporting to the Director, the Utility Asset Manager is responsible for the development of a comprehensive asset management program for KC Water’s Water, Wastewater, and Stormwater utilities. Working closely with KC Water Utility Officers and Managers, the Asset Manager will lead the efforts to evaluate existing asset management systems and tools and identify additional efforts to ensure critical infrastructure is maintained with the least cost of ownership to the Department while meeting ever increasing customer expectations. The Asset Manager will lead efforts to analyze present asset life cycle costs and provide recommendations regarding total cost of ownership for critical system assets. And, provide assistance to Utility Managers in selecting/upgrading GIS and CMMS software and recommending annual budget for Asset Management efforts. The Asset Manager will also develop performance goals, measure progress, and develop reports to track progress in asset management. The Asset Manager will also facilitate the development and updating of five year capital improvement programs for the Water, Wastewater, and Stormwater Utilities. Requirements: REQUIRES an accredited Bachelor’s degree with major course work in business or public administration, engineering or other appropriate disciplines and a minimum of 15 years of progressively responsible experience in asset and maintenance management of utility infrastructures or closely related industrial or manufacturing facilities, 10 years supervisory level experience required with responsibility for organizing and managing multiple maintenance and/or management projects and teams. The ability to write concise and informative reports, analyze data; using Computerized Maintenance Management Software (CMMS) is required OR an equivalent combination of education and experience, with at least 10 years administrative and supervisory experience in a progressively responsible nature. Must have a valid MO driver’s license in accordance with the City of KCMO. Preference given to applicants who have the following certifications: Certified Maintenance & Reliability Technician (CMRT) or Certified Reliability Leader (CRL) and any MO Water or Wastewater Operator’s certification. Proficient in the use of CMMS, ArcGIS and Utility EAM software applications as well as knowledge of LOS/ISO 14001 and Asset Management/ ISO 55,000. Experience in water, wastewater or other wet infrastructure is also desirable. ______________________________________________________________ URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY. QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of “high school graduation” also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of “an accredited” degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Water Services Human Resources Division at (816) 513-0253