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Idea Transcript
Case study Implementation of DMS Solution Nityo has implemented Siebel based Dealer Management Solution designed for various leading auto makers having setup at various locations. DMS is a "version of the ERP systems which are used by automotive company and their dealers to manage their operations across India.
About Clients
Honda is a Japanese multinational company that manufactures automobiles and motorcycles. Honda has been the world's largest motorcycle manufacturer since 1959. With 2 manufacturing facilities and 250 dealer locations across India, Honda is one of the major players in automobile sector in India.
Hero Motocorp Ltd, formerly Hero Honda, is an Indian motorcycle and scooter manufacturer based in New Delhi, India. Hero Honda is a joint venture between Hero Cycles and Honda started in 1984. The company is the largest two wheeler manufacturer in India with around 3000+ dealers served by Nityo.
Solution Offered Implementation of CRM system, Training services and post implementation support.
Objectives Integrating all dealers pan India on this solution to increase business agility, enhance customer experience, and improve operations, while minimizing costs, risk and complexity.
Benefits Successfully created a seamless integration of information across the dealer locations and factories, resulting increased operational efficiencies, greater flexibility and reducing TCO (Total cost of ownership).