connections - WINiT [PDF]

C ONNECTIO NS JUly 26, 2014

Welcome to WINiT Connections!

Michelle “Mick” Lee Founder & CEO WINiT

I have been in the travel industry since my first job in 1989 delivering airline tickets for a small travel agency in Hartford, Connecticut. I was incredibly proud of my role in this ‘glamorous’ and exciting industry, and as I outlined my personal career plan - become a travel agent, be promoted to VIP agent, move to a corporate role, gain experience in sales, become a Managing Director & single parent by age 35, meet my compensation goals and be involved across several associations – my gender never played a part in these goals. That said, like most women and men, I either experienced or viewed decisions around me that were based on gender. In most cases, I do not think that associations, groups, companies or people intend to have an approach that is not inclusive or diverse. I discussed the issues with other women and men for years and became frustrated that I was unable to find an existing women group with the platform I thought was needed for the industry. It was important to me to stop talking about the problem and instead create a solution. I founded WINiT in January 2014. We are business focused, we include men, welcome women of all levels, we are not geographically limited and our programs span across all industry associations and groups. I believe there needs to be an Awareness of this issue and WINiT has led the discussion around the criticality of Inclusion. When this occurs, I find that people have a clear call to Action and make it happen. Continued, next page 3

WINiT is a volunteer led organization. The phenomenal momentum of WINiT to date is a reflection of the dedication and enthusiasm our volunteers display on a continual basis. As I once heard, “those who can, do. Those who can do more, volunteer.” I am very pleased to share with you the women and men who are the leadership of WINiT in this booklet. Starting in January 2014, we have worked together to create and solidify our mission, implement structure and measureable objectives and market our program to the industry. Our leaders accomplish this during their personal time while managing day jobs and the many competing demands on their time. These leaders are the trendsetters of the industry and I sincerely hope that you will take a moment to read about each one of them. This booklet will also serve as a great networking guide and a reference book when you are looking to seek counsel, benchmark and tap into the best talent in the industry. I am incredibly appreciative of their patience and agility. It takes a very special leader to work for a grass roots organization with a lean operating budget and where the work is accomplished on their personal time. The WINiT leaders are people who are able to maneuver in a dynamic environment, roll with the punches when the collective view is to change gears and they have a voice to ensure their views are heard. These leaders made a commitment to WINiT through our July launch event and I am honored to have had the opportunity to work with these women and men. I am humbled by their belief and support of WINiT and I thank each of them for their guidance and for being a part of our journey thus far.

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My sincere thanks to Tracey Kroboth with Condé Naste and XYZ Printer for fully sponsoring the 2014 WINiT Connections.

B o a r d of Di r ecto r s

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W I N i T bo a r d o f Di re ctors

Christie Hicks

Senior Vice President Starwood Sales Organization Starwood Hotels

Christie Hicks, Senior Vice President of Starwood Sales Organization at Starwood Hotels & Resorts Worldwide, is a sales management and business leader who is widely respected for her ability to create beneficial relationships, gain consensus from disparate parties, and define complex strategy on a massive scale. She is known as a risk-taker, accurately predicting upcoming trends and anticipating changes in consumer behavior. Highly connected with key players across a vast network of prominent contacts, Christie delivers high-level strategic analyses, negotiations, and oversight. She was honored as one of the 25 Most Influential People in Hospitality in 2005, and, more recently, as one of the 25 Most Influential People in the Meetings Industry in 2013. Joining the Starwood family in 1999 as Vice President of Global Sales, North America, Christie has navigated the company throughout tremendous growth, from $2B to $6.5B in business-to-business sales. During the transformation from a domestic to a global 6

corporation, she consistently advanced and improved her sales teams while identifying opportunities for collaboration between division segments. In her current role, Christie spearheads huge initiatives, resolves conflict, and communicates clear sales plans to 1,162 different locations worldwide. She directs 5,000+ sales professionals, travels extensively worldwide, and administers a $48 milliondollar budget. Christie started her career with Hyatt Hotels Corporation in 1985 as an Administrative Assistant, rapidly moving through the ranks in positions of increasing responsibility. Christie received her Bachelor of Science from Tulane University and serves on TripAdvisor’s Advisory Board and Global Business Travel Association’s Foundation Board of Trustees. She is a former member of Boards of Directors at American Society of Association Executives (ASAE) and the Professional Convention Management Association (PCMA).

WINiT Board of Direct ors

Dave Hilfman

Senior Vice President Worldwide Sales United

Dave Hilfman is senior vice president of worldwide sales for United, a position he has held since October 2010. In this role he is responsible for directing the efforts of a team of more than 750 sales professionals who manage sales programs, relationships and revenue with corporations, travel management companies, and distributors around the world.

director of U.S. field sales, vice president of multinational sales and revenue programs and vice president of sales and reservations. Dave graduated from the University of South Florida with a degree in finance. He’s an avid golfer and has one son.

Previously, Dave was senior vice president of worldwide sales for Continental Airlines from 2004 to 2010, where he oversaw a team of more than 600 sales professionals. Dave started his airline career in 1981 with Eastern Airlines as a campus sales representative at the University of South Florida. He held sales positions of increasing responsibility with Eastern throughout the southeastern United States until joining Continental Airlines in 1986, where he served as regional sales manager in New York City and director of the western sales division based in Los Angeles. In 1992, Dave moved to the airline’s corporate headquarters in Houston, where he held the positions of senior 7

W I N i T bo a r d o f Di re ctors

Donna Kelliher

Director, Travel and Corporate Services Dominion President/CEO GBTA Donna G. Kelliher is Director-Travel and Corporate Services at Dominion, one of the nation’s leading energy companies, headquartered in Richmond, Virginia. Donna is responsible for travel management programs and administration, including commercial air, rail, ground transportation; corporate aviation scheduling and logistics; travel supplier contracts, negotiations and oversight; meeting and event planning; travel and expense policy development and compliance; travel safety, security and risk management; emergency response programs, and travel technology programs. She also is responsible for development and management of associated budgets, travel management reporting, and various corporate services functions at Dominion’s corporate headquarters. Born and raised in upstate New York, Donna moved to Richmond in 1985. She has more than 30 years’ experience in corporate travel management, the past 26 years at Dominion.

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Donna has received numerous awards, including the 2009 Presidents Award from the Global Business Travel Association, and the 2008 Global Leadership Designation from the GBTA Foundation and The Wharton School of Business. In 2007, she was named Travel Manager of the Year by Business Travel News and cited as one of the 25 Most Influential Executives of the Business Travel Industry. Donna was elected in August 2013 to serve as President/CEO of the Global Business Travel Association for a two year term. She is a member of the Virginia Business Travel Association, of which she serves as vice president of the board of directors. She also is a member of the Richmond (RIC) Air Service Major Users Group, serving as chair 2004-2013; GBTA Technology Committee, 2005-2010. She is a member of the board of trustees for the Virginia Repertory Theatre and Lewis Ginter Botanical Garden. She serves as an Advisory Board Member for Virginians For High Speed Rail and Richmond Community High School. She received her Six Sigma Green Belt certification in 2007.

WINiT Board of Direct ors

Michelle (Mick) Lee

Managing Director Head of General Services & Travel Citigroup

Michelle (Mick) Lee joined Citigroup in October 2009 as Managing Director, Head of the Global Travel Department. Her global remit includes Airline, Hotel, Travel Technology, Ground Transportation, Corporate Card, Travel Agency Operations, and Travel Industry Vendor Relationships. In 2013 Mick was appointed Global Head of General Services — while retaining the Global Head of Travel— to lead Print Services, Mail Distribution, Car Leasing Program and Archive Services on a global basis, with a managed spend of just under $1billion. Prior to joining Citigroup, Mick was a Managing Director for 10 years at Credit Suisse, where she managed a variety of departments, including Travel Services, Corporate Housing, Executive Aircraft, Corporate Events, Media Services, Graphic Design as well as Library & Archive Services. In addition to her previous roles in Investment Banking, Mick has held various executive travel management positions in the fashion industry and travel agency management.

Mick is a frequent speaker at industry functions, including the Association of Corporate Travel Executives and the Global Business Travel Association. Business Travel News named her the 2001 Travel Manager of the Year and a 2011 Best Practitioner. In January 2012, she was also ranked as one of the 25 Most Influential Executives of the Business Travel Industry alongside Steve Jobs, and Ray LaHood, Secretary of the U.S. Department of Transportation. Mick is on the Boards of the Global Business Travel Association, Business Travel News Magazine, Global Traveler magazine’s Agent and Planner Globility Board (APGB) and Children’s Health Fund. She is one of the tri-chairs of the Citi O&T Women’s Leadership Council representing over 27,000 women across Operations & Technology and serves as a mentor for several women across the organization. Additionally, Mick is a member of the Citi Women Steering Committee and the founder of WINiT. Mick is also the founder of 30Every30, a Youth Volunteer Program. 9

W I N i T bo a r d o f Di re ctors

Jud Linville

Chief Executive Officer Citi Cards

Jud Linville joined Citigroup in September 2010 as the Chief Executive Officer of Citi Cards. He leads Citi’s Cards businesses on a global basis. Citi’s global credit card business provides credit for individuals and small businesses in 38 countries, across six continents. As a global payment business, Citi Cards is essential to effective commerce, seamlessly bringing cardmembers and merchants together to complete purchase or lending transactions, whether on a card, over the Internet, or through a mobile device. Jud serves on Citigroup’s Operating Committee and the Global Consumer Banking Council. Prior to joining Citi, Jud was President and Chief Executive Officer of U.S. Consumer Services at American Express Company, responsible for U.S. Cards, U.S. Consumer Travel, Membership Rewards, and the Global Pre-paid businesses. Before leading the Consumer Card Services Group, Jud was Executive Vice President of the Service Delivery Network where he was responsible for 10

all U.S. cardmember and merchant customer service, as well as all digital sales and service on a global basis. During his nearly 20 years with American Express, Jud held a diverse set of general management, marketing and customer service roles. Jud is a member of the Board of Visitors at Duke University’s Fuqua School of Business and the Board of Trustees at Lafayette College. He earned a bachelor’s degree from Lafayette College and a doctorate in psychology from Hahnemann University Medical College (now the Drexel University College of Medicine).

WINiT Board of Direct ors

Hervé Sedky

Entrepreneur Venture Capital & Private Equity Klio Travel Ventures, LLC

Hervé Sedky is an entrepreneur focused on venture capital and private equity in the travel industry. He was previously Senior Vice President and General Manager of the American Express Company’s Global Business Travel division and a member of the Senior Management Team. At American Express, he led a 1,500 employee organization with over $1B in revenue including two standalone businesses where he achieved double digit revenue and earnings growth.

the Executive Management Program (PMD) at Harvard Business School.

In his career, Hervé has held numerous other senior level positions within American Express, including Vice President and General Manager, Global Advisory and Meetings & Events where he was an active voice in the travel industry, championing the value of corporate travel as an investment vs. a cost. Hervé is a Board Member of the Global Business Travel Association Foundation, The Children’s Health Fund and The French Cultural Center/Alliance Française. He received his BS in International Business Administration from Northeastern University and completed 11

W I N i T bo a r d o f Di re ctors

Steve Singh

CEO Chair of Board of Directors Concur

Steve Singh has served as Concur’s Chief Executive Officer since 1996 and director since 1993, including serving as Chairman of the Board of Directors since September 1999. Steve currently serves on the boards of directors for CornerStone OnDemand, Cleartrip, Buuteeq and ModuMetal. In addition, he serves is a director at the Washington Roundtable, chairman of the GBTA Foundation, a director of the W Fund, and a member of the Advisory Board for the Foster School of Business at the University of Washington. Prior to Concur, Steve served as the General Manager of the Contact Management Division at Symantec Corporation.

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ADVISORY BOARD

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WINiT advisory Board

Doug Anderson

Craig Kreeger

Katie Benson

Kathleen Matthews

President and CEO Carlson Wagonlit Travel Regional Vice President Langham Hospitality Group, North America

Pamela Codispoti

CEO Virgin Atlantic Airways Executive Vice President & Chief Communications and Public Affairs Officer Marriott International

Executive Vice President and General Manager American Express

David Meyer

Tony D’Astolfo

Alexa Nick

Dorothy Dowling

Senior Vice President Best Western International

Christine Ourmières-Widener CEO CityJet

Peter Greenberg

Cathy Voss

Managing Director PhoCusWright

Travel Editor CBS News

Gail Grimmett

Senior Vice President Delta Air Lines

Editorial Director Business Travel News Managing Director BottomLine Group

Executive Vice President, Global Program Solutions and Meetings and Events Carlson Wagonlit Travel

Rana Walker

Co-Founder & Principal GR&AT Management 15

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Le a de rs hip

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W I N i T l ea d er ship

C a r e er M o bility & S er vices

Communicati ons & Social M e d ia

Co-Chairs

Co-Chairs

Senior Vice President Carlson Wagonlit Travel

Vice President Deal Consulting and Business Services American Express Global Business Travel

Bindu Bhatia

Beverly Heinritz

Vice President, Client Development Dinova Co-Coordinators

Argie Agrapides

Managing Director, Head of Global Travel NYSE

Barbara Santino

Global Business Manager HRG North America Advisor

Mike Koetting

EVP, Supplier and TMC Services Concur

Alicia Tillman

Kerrie Henshaw-Cox

Global Commercial Leader Procurement, Travel Services AstraZeneca Co-Coordinators

Anna Brown

Manager, Business Strategy, Operations and Effectiveness American Express Global Business Travel

Bridget Clark

Director, Acquisition and Retention Services American Express Global Business Travel Advisor

Lane Dubin

Vice President/General Manager & Head of Global Sales American Express Global Business Travel

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WINiT leadership

C on ference & Event Planning

M e asu re m e nt & Evaluati on

Co-Chairs

Co-Chairs

Head of Marketing and Manager Global Accounts Kuoni Destination Management

Senior Vice President HFS Research

Lisa Paul

Holly Warner

Vice President, Travel Manager Citigroup Co-Coordinators

Patricia Gardiner

Head of Global Marketing Tristar Worldwide Chauffeur Services

Christa Degnan Manning Barbara Barnard

Senior Vice President Carlson Wagonlit Travel Co-Coordinators

Vicky Dodson

Senior Director U.S. Client Strategy Carlson Wagonlit Travel

Liz Porco

Anita Salvatore

Advisor

Advisor

Managing Partner Share and Partners LLC

President and CEO Topaz

Vice President Global Travel Tech Manager Citigroup

Michael Share

Executive Vice President Global Account Services Travizon

Bradley Seitz

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W I N i T l ea d er ship

M ember ship & A nnual Giving

M e nt oring & Coaching

Co-Chairs

Carol Ann Salcito

Mimi Almeida

President All Performance Associates

Caitlin Gomez

Senior Director, Global & Strategic Sales HRG North America Co-Coordinators

Claire Harrington

Co-Chairs

President Management Alternatives

Harriet Washburn

Global Travel Strategy Leader IBM Co-Coordinators

Dee Runyan

Public Relations Manager, Social Tables Founder, Redpoint Consulting

Executive Vice President Client and Consulting Services World Travel, Inc.

Jennifer Kane McGee

Cindy Shumate

Jessica Walkoski

Advisor

Jennifer Walsdorf

Managing Director PhoCusWright

Director, Corporate and Leisure Sales Langham Hotel Group Director of Business Development Tzell Travel Group Northwest Vice President, Meetings & Incentives Tzell Travel Group Northwest Advisor

Kevin Iwamoto

Vice President, Industry Strategy Lanyon Solutions 20

Travel Manager Princeton University

Tony D’Astolfo

WINiT leadership

S po ns o rship & Fun d Development

Tal e nt D e v e l opme nt

Co-Chairs

Mary Bastrentaz

Cindy Allen

Co-Chairs

Vice President – TMC Services Concur

Managing Director Global Travel and Events Accenture

Rita Visser

Tammy Routh

Co-Coordinator

Co-Coordinators

Administration – Director, Global Travel ACE Group

Account Director Starwood Hotels

Director, Global Travel GPO Oracle

Shani DeSantis Advisor

Jim Sisco

Global Travel Director Reed Elsevier

Vice President, Global Sales - U.S. Marriott International

Maria Aydag Kim Kaye

Global Director – Travel, Expense & Policy Keysight Technologies Advisor

Richard Crum

Group Head, T&E MasterCard Worldwide

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COMMITMENT TO ACTION Established in 2014 by Michelle “Mick” Lee, WINiT-WomenInTravel convenes women and men in the travel industry — from global leaders to professionals just entering the workforce — with the unified mission to support the career development, promotion and visibility of women in the travel industry. In order to optimize on all available resources, WINiT has become a member of the Clinton Global Initiative (CGI) led by President Clinton. Through this membership, WINiT has access to more than 180 heads of state, 20 Nobel Prize laureates, and hundreds of leading CEOs, heads of foundations and NGOs, major philanthropists, and members of the media. The WINiT mission will be achieved through eight committees with laser-focus Commitments to Action to effectively change the landscape in the industry while partnering with existing travel associations and groups and engaging our membership.

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Career Mobility & Services Committee Commitment to Action: Support the career mobility and visibility of women in the industry • CEO Attestations and Development of Diverse Candidate Slate in the Travel Industry: Engage with CEOs on the services of WINiT and support the formal implementation of a diverse candidate slate process in their organizations. Obtain attestations of CEOs who are focused on this initiative and market their approach to establish their company as an organization that women should consider relative to their career because they recognize the benefits of diversity their entire organization as a whole • Connect the members of WINiT with Recruitment Leaders in the Travel Industry: Create an interactive and innovative online community with job, resume and best practices posting and establish WINiT as the go-to source for talent in the industry

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W I N i T Ca r eer Mobilit y & Se rvice s C ommittee

Bindu Bhatia

Senior Vice President Carlson Wagonlit Travel [email protected] Committee Co-Chair Bindu Bhatia has extensive management and leadership experience in operations, regional general management, strategic account management, and global business development. Her expertise also includes global pursuits and consolidations, where she successfully develops and integrates innovative, global travel management practices. From 1995 to 2000, Bindu was the Vice President and General Manager for Carlson Wagonlit Travel largest client portfolio, Arthur Andersen and Andersen Consulting account; she was responsible for operations, strategic account management, and global development and consolidation of this client’s worldwide travel program. Between 2000 and 2004 Bindu was Regional Vice President for CWT’s Central and South Eastern regions responsible for overall P&L management including over 25 key accounts. Between 2005 and 2007, as Vice President, Global Sales, North America, Bindu led a 26

strategic sales team that pursued large, North American-based global and multinational opportunities while assisting with incremental growth and retention among existing clients. Since September 2007, as Senior Vice President Global Program Management, Bindu has had oversight of CWT’s global client portfolio. Bindu also serves as the Chair of the GBTA Foundation’s Industry Advisory Council.

WI NiT C areer Mobility & S ervices Committee

Beverly Heinritz

Vice President, Client Development Dinova [email protected] Committee Co-Chair A seasoned veteran in the business travel community and a proven leader with over 20 years of global experience in managed travel and expense technologies, Beverly (Bev) Heinritz brings a strong track record of driving high utilization and achieving exceptional results with her clients. With the responsibility to maximize savings in the dining spend category, in her current role as Vice President of Client Development at Dinova, Bev oversees all client engagements, program development and industry relations.

to $9.4 billion. Bev enjoyed a long career at Sabre Holdings prior to taking the helm of GetThere, with leadership positions at Sabre Business Travel Solutions and Sabre National Accounts as well as field Account Executive roles in Florida, California and Arizona. Bev attended Northwood University in Midland, Michigan and when not on their houseboat in the Florida Keys, she lives in Plano, Texas with her husband.

Previously, Bev was Senior Vice President, Global Services and Support at Rearden Commerce with responsibility for the entire post-sales customer life cycle. Prior to joining Rearden, Bev served as Senior Vice President and General Manager of GetThere, Sabre’s online business-to business e-commerce unit. At GetThere, she set the company’s overall business direction, and was responsible for sales, partnerships, and customer services and where she led its global growth from less than $4 billion in gross travel volume booked 27

W I N i T Ca r eer Mobilit y & Se rvice s C ommittee

Argie Agrapides

Managing Director, Head of Global Travel NYSE [email protected] Committee Co-Coordinator Argie Agrapides, Managing Director, joined NYSE as Head of the Global Travel Department in 2009. Argie’s global responsibilities include the overall strategy and management of the Global Travel Program which includes Corporate Card, Vendor Management, Travel Technology, Ground Transportation, and Executive Aircraft. Argie’s background includes over 20 years in the travel management and financial industries. Prior to joining NYSE, Argie was a Vice President for 15 years at Credit Suisse, where she managed the Americas Travel Program. In addition to her role at NYSE, Argie is an active member of Hellenic Professional Women Inc., a not-for-profit organization dedicated to creating and enhancing professional opportunities for Greek-American women and students through networking, mentoring and education. Argie graduated with a BA in Accounting and minor in Women Studies.

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WI NiT C areer Mobility & S ervices Committee

Barbara Santino

Global Business Manager HRG North America [email protected] Committee Co-Coordinator Barbara Santino has more than 29 years of industry and corporate travel management experience. She has held various management positions including Operations and Client Services Manager, International Account Manager and General Manager for a portfolio of diversified clients, including pharmaceutical, financial services, entertainment, chemicals, utilities and retail. During her time with HRG North America, as Global Business Manager, Barbara has been managing a multibillion dollar global retail client with responsibilities for 23 markets expanding the global travel program growth to 38 markets.

them manage their travel programs effectively. Barbara has the ability to develop, mentor, motivate and effectively lead staff in high pressure environments, while demonstrating she is a team player with the ability to develop and maintain strong, productive partnerships with clients. Barbara resides in New Jersey.

Barbara is dedicated and focused, with strong leadership skills, and problem-solving abilities. Her business travel management expertise and operational background are especially important for supporting new clients during implementation. Her industry knowledge, passion for exemplary customer service, and overall proactive approach provides HRG clients with a key point-of-contact for the support and partnering necessary to help 29

W I N i T Ca r eer Mobilit y & Se rvice s C ommittee

Mike Koetting

EVP, Supplier and TMC Services Concur [email protected] Committee Advisor

Mike Koetting is Concur’s EVP of Supplier and TMC services. Based in Eden Prairie, Minnesota, Mike joined Concur in 2010 and is responsible for the travel supplier, GDS and TMC relationships of Concur and TripIt. As one of the architects of Concur’s TripLink solution to open booking, Mike and his team negotiated and implemented the first TripLink for Supplier agreements, enabling travelers to benefit from a managed travel experience when booking directly with suppliers. Prior to joining Concur Mike held a variety of senior positions at Carlson Wagonlit Travel and Maritz Corporate Travel. Business Travel News named Mike one of the 25 Most Influential Travel Executives of 2006. Mike began his career as a CPA with Price Waterhouse.

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WI NiT C areer Mobility & S ervices Committee

Amy Dalton

Senior Vice President, Americas Executive Leadership BCD Travel [email protected] As a Senior Vice President in BCD Travel’s Americas region, Amy Dalton oversees at an executive level, corporate travel programs for national, multi national and global travel clients. A 28-year veteran of the travel industry, Amy has helped corporate travel departments engineer strategy and innovation to bring programs forward in cost management, compliance and duty of care for corporate travelers. Amy expertly guides programs for the Aerospace & Defense sector, the Energy sector and also has assumes a key leadership role within the Tbiz division of BCD Travel which has allowed her to gain front-line experience and insight in a wide variety of travel partnerships.

as ACTE, GBTA and local corporate travel chapters. Amy has a passion for uplifting and empowering women in the workforce thru her work in Dress For Success, The National Association of Professional Women and most recently Women In Travel.

Prior to joining BCD Travel, she ran service delivery programs for Cendant Corporation within the affinity marketing travel division; client relationship manager for Cheap Tickets and directed the wholesale tour business at CUC Vacations. She comes from a family business of travel program ownership and has utilized her expertise in industry forums such 31

W I N i T Ca r eer Mobilit y & Se rvice s C ommittee

Linda Oliver-Eckhardt

Senior Vice President, Client Strategies Program Management, Marketing Travel Leaders Corporate [email protected] As Senior Vice President of Client Strategies, Linda Oliver-Eckhardt leads the team of Client Relationship Managers at Travel Leaders Corporate. She is responsible for developing and implementing client retention strategies that enhance Travel Leaders’ ability to exceed the needs of both existing and new customers. A member of the executive team, Linda works closely with President David Holyoke in crafting the ultimate solutions for customer satisfaction as well as the overall company vision. Linda brings to Travel Leaders Corporate over 25 years of experience in travel management leadership, derived from her involvement in key, client-driven areas within leading travel management companies. Before joining Travel Leaders, Linda held a variety of management roles at Carlson Wagonlit Travel (CWT), most recently as Senior Director of National Accounts. Her leadership resulted in strong client retention and employee engagement. Linda is most proud of her participation in the development of CWT’s first North America 32

Diversity and Inclusion Council. Her passion and leadership were the driving forces behind weaving diversity and inclusion into the fabric of the corporate culture through enterprise initiatives and employee involvement. Under Linda’s management, CWT rolled out its first Diversity and Inclusion Mentoring Program and developed Employee Resource Groups as key initiatives based on how employees wished to learn about Diversity and Inclusion as well as to foster development. Prior to the last position held at CWT, Linda was Vice President of Client Travel Management at Navigant International, which was subsequently purchased by CWT. Linda played an active role in the integration of the two organizations. Linda has been involved in both the Global Business Travel Association (GBTA) and the Association of Corporate Travel Executives (ACTE) and has been quoted in a myriad of trade publications. A Connecticut native, Linda resides in Sandy Hook with her husband and two daughters.

WI NiT C areer Mobility & S ervices Committee

Julie Simpson

Principal Managed Travel Consulting [email protected]

Julie Simpson established Managed Travel Consulting in 2011. The firm has been engaged by multinational organizations to consult on vendor selection, program benchmarks and travel policy regulations. Prior to that, Julie was a Senior Consultant with Caldwell Associates for fifteen years. There she provided consulting services to major corporations in support of their efforts to improve their travel management programs. Projects focused all aspects of travel with particular emphasis on operational reviews, vendor selection and technology solutions for global travel programs.

applications, contracting and account management. Julie is a graduate of Mary Washington College of the University of Virginia and resides in Fredericksburg, Virginia.

Julie has been active in corporate travel management since its inception. Her experience has covered a broad spectrum of responsibilities providing a solid background in trend analysis, benchmarking and program optimization. Prior to becoming a consultant, she held management positions with major travel agencies where responsibilities included operations, sales and marketing, training, emergency after-hours services, automation 33

COMMUNICATIONS & SOCIAL MEDIA Committee Commitment to Action: Drive awareness, build engagement and inspire members, WINiT stakeholders and the travel industry through a two-way communications and promotions framework. • Drive visibility, engagement and growth opportunities for the WINiT brand to generate interest and relevancy over the long-term • Effectively manage the WINiT Social Media brand and educate the WINiT Membership on the personal brand of members in this space

• Create and maintain the critical feedback loop that provides solid insights around member needs and interests • Lead the communications strategy of all WINiT Committees

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W I N i T CO M M U N IC ATI ONS & SOC I AL MEDIA Committee

Kerrie Henshaw-Cox

Global Commercial Leader, Procurement, Travel Services AstraZeneca [email protected] Committee Co-Chair Kerrie Henshaw-Cox joined biopharmaceutical company, AstraZeneca almost 3 years ago and is currently the Global Commercial Leader. Kerrie leads the travel services team and has responsibility for global sourcing, service delivery and demand management. This includes accountability for travel strategy, outsourced travel management contract, travel policy and risk management. Prior to joining AZ, Kerrie was Global Hotel & Meetings Manager at BP, with responsibility for the global hotel programme and the creation of a meetings management strategy and policy. This included a review of booking and payment processes, global RFP and the appointment of a global venue finding agency. Kerrie has enjoyed a varied career in the travel industry spanning 20+ years, having worked in buyer and supplier roles including tour operations management, sales & marketing, international conference & logistics management and as International Key Account Manager for the Events & Meetings division at HRG. 36

WI NiT C OM M UNI CAT IONS & S OCIA L MEDIA Committee

Alicia Tillman

Vice President, Deal Consulting and Business Services American Express Global Business Travel [email protected] Committee Co-Chair Alicia Tillman is Vice President, Deal Consulting and Business Services for American Express Global Business Travel. She is responsible for the development and ongoing evolution of the company’s value proposition and business strategy, online acquisition strategy, bid and proposal strategy for new sales and client retentions, corporate and industry events and branding. Alicia is also driving the company’s thought leadership and strategy development around end user engagement and loyalty in this new environment through the use of gamification techniques. Previous to this role, she was the head of Public Affairs, Corporate Communications and Media Relations at American Express. Before joining American Express, Alicia was the head of Marketing and Communications at Rosenbluth International, where she was responsible for creating and driving the implementation of media, client and employee communications and all strategic marketing activities to drive new product and business growth.

Alicia was awarded the “Rising Star Award” from Travel Agent Magazine which recognized the top 20 travel industry executives under 35 years of age. She was also profiled by Travel Trade Gazette Business as one of the leading women in the business travel industry. The International Communications Group and Public Relations Society of America have also honored her work, and she received the Platinum PR Excellence Award for delivering superior marketing and communications strategies in the travel industry. Alicia is a graduate of Lycoming College and holds a BA in Mass Communications with an emphasis in International Marketing, Public Relations and Advertising. She is active with the Corporate Executive Board, a GBTA Foundation board member and a member of the Sales Executive Council. She is based at the American Express World Headquarters in New York City and lives in New Jersey with her husband and two children.

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W I N i T CO M M U N IC ATI ONS & SOC I AL MEDIA Committee

Anna Brown

Manager, Business Strategy, Operations and Effectiveness American Express Global Business Travel [email protected] Committee Co-Coordinator Anna Brown is Manager, Business Effectiveness for American Express Global Business Travel. In this role, Anna supports strategy formulation and develops operational performance measurement frameworks. She is also responsible for managing the budgets for Deal Consulting and Business Services and Global Events. Anna began her career with American Express in 2013. Before joining American Express, Anna was the Assistant Director of Finance at the Kennedy Child Study Center, a not for profit that serves young children with learning and developmental difficulties. In this role, Anna oversaw initiatives to enhance and to integrate the finance and technology functions as well as analyzed financial data and assessed program performance. Anna’s prior experience includes roles as the Finance Manager at Tag Worldwide, an advertising pre-press company and as Product Controller, Financial Controller and Internal Auditor at Citibank. During her tenure at Citibank, Anna lived in London for three years. 38

Anna is a graduate of the University of Sheffield in England and holds a BA in Economics, Accounting and Financial Management. Anna also received her MBA from Baruch College, where she was the class valedictorian. She is based at the American Express World Headquarters in New York City and lives in Manhattan.

WI NiT C OM M UNI CAT IONS & S OCIA L MEDIA Committee

Bridget Clark

Director, Acquisition and Retention Services American Express Global Business Travel [email protected] Committee Co-Coordinator Bridget Clark is Director, Acquisition and Retention Services for American Express Global Business Travel. In this role, Bridget oversees American Express Global Business Travel’s value prop, messaging, digital marketing and global events efforts. She leads a global team that seeks to message that value in unique ways by seeking out the stories that define the brand, bring the core strengths to life and demonstrate the value of collaborating with the company, then telling those stories across channels, old and new. Prior to this role, Bridget held various leadership positions within American Express Global Business Travel in a communications function.

leading comprehensive communications strategies and messaging campaigns at the global, regional and functional level - backed by an additional six years in marketing and creative roles. Bridget currently resides in Portland, Oregon with her husband and two school-age children.

Before joining American Express in 2002, Bridget led creative projects for Benetton Sportsystem, a division of United Colors of Benetton and coordinated sales, marketing and public relations efforts for the Penn’s Landing Corporation, a non-profit organization that ran events for Philadelphia’s waterfront. Bridget is a results-driven corporate storyteller with over 10 years’ experience building and 39

W I N i T CO M M U N IC ATI ONS & SOC I AL MEDIA Committee

Lane R. Dubin

Vice President/General Manager & Head of Global Sales American Express Global Business Travel [email protected] Committee Advisor Lane R. Dubin is Vice President/General Manager & Head of Global Sales for American Express Global Business Travel. In this role, Lane is responsible for strategically managing and leading customer acquisition efforts. Joining American Express in 1992, Lane has held a number of leadership positions across the Company including in Corporate Card. Lane also served as the National Lead for Business Development within the Financial Education and Planning business of American Express Financial Advisors (now Ameriprise Financial), and was the Head of Sales and Business Development for Ketera Technologies, a formerly American Express owned venture. Lane received his BA in Economics and Business Administration from Ursinus College in Collegeville, Pennsylvania. He is based in New York, and resides in the Philadelphia suburbs with his wife Lori and three children.

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WI NiT C OM M UNI CAT IONS & S OCIA L MEDIA Committee

Olivia Brooks

Global Strategic Account Director American Express Meetings & Events [email protected]

Olivia Brooks is a Global Strategic Account Director with American Express Meetings and Events. She has responsibility for the performance and growth of the Global Employee Meetings and Executive Meetings Program for the American Express Company. Olivia leads a team of 27 associates and oversees all facets of meeting and event execution including strategic account management, operations, expansion, creating positive attendee experiences and driving successful meeting outcomes that are aligned to American Express Company business objectives.

The Ritz-Carlton Chicago, The Peninsula in Chicago and the Taj Hotel in Boston. Olivia holds a BA in Rhetoric and Communications and Minor in Comparative Literature from the University of California at Davis. Olivia is based at American Express Global Headquarters in Downtown Manhattan, New York.

Prior to this position, Olivia held various roles within American Express Meetings & Events and Global Business Travel most recently having managed a team of business development professionals in North America responsible for identifying and acquiring new business partnerships. Prior to joining American Express Olivia held various sales, marketing and public relations roles for luxury hotels including the Four Seasons in Chicago, 41

W I N i T CO M M U N IC ATI ONS & SOC I AL MEDIA Committee

C. Maylena Burchfield

Senior Vice President ADTRAV Travel Management [email protected]

C. Maylena Burchfield, GTP, GLP is Senior Vice President for ADTRAV Travel Management. Maylena joined ADTRAV and the travel industry in September, 2001 after a successful career in investment banking as a Corporate Strategist. She is adept at identifying industries and opportunities for expansion and growth, and aligning strategic partnerships that promote both ADTRAV and the growth of the travel industry, and their associated partners. Maylena has served on numerous boards and committees and was awarded NBTA’s highest supplier award, Allied Member of the Year, in 2009. She has taken part in Congressional studies, through the Joint Planning and Development Office, to improve efficiencies in the travel industry. Maylena was also a founding member of the Legislative Advisory Council and the founding Chair of the NBTA/GBTA PACT. From 2010 - 2012, Maylena served as a member of the GBTA Board of Directors. 42

WI NiT C OM M UNI CAT IONS & S OCIA L MEDIA Committee

Noel Lee

Marketing Director FlightStats [email protected]

Noel Lee is the Director of Marketing for FlightStats. Based in Portland, OR., FlightStats is the leading publisher of real-time flight information. As the trusted source, FlightStats delivers global flight data to travelers and businesses around the world, and powers the biggest names in travel, Internet search and mobile services. Within FlightStats, Noel Is responsible for all demand generation, product launches, customer marketing and event marketing.

A resident of Portland, OR, Noel originally hails from Snohomish, WA.

Prior to joining FlightStats, Noel was Director of Global Business Development at the Association of Corporate Travel Executives (ACTE), where she was responsible generating, soliciting and closing revenue for the association. During her tenure at ACTE, Noel spent 18 months in Sydney, Australia, building and launching the ACTE Australasia Region. Noel is an advocate for the business travel industry and its positive impact on the advancement of globalization and economic growth. 43

conference & event planning Committee Commitment to Action: Design and deliver Speaker and Networking Events with senior travel industry leaders and innovators to allow for career development and internal networking opportunities for members. • Partner with the Talent Development Committee and existing travel industry organizations to avoid duplication of content and/or conflicts with dates of other industry programs • Deliver event experiences that are unique, inspirational, fresh and often “outside the box” in design, delivered in a safe, professional and energetic environment with the intention of creating opportunities for exposure to senior level executives

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W I N i T Co n f er enc e & e ve nt planning Committee

Lisa Paul

Head of Marketing and Manager, Global Accounts Kuoni Destination Management [email protected] Committee Co-Chair Lisa Paul brings to the WINiT organization more than 23 years of experience spanning corporate travel; meeting, event and conference management; travel marketing; hotel sales; and incentive program design and execution. Currently serving a dual role at Kuoni Destination Management, as Head of Marketing and Manager of Global Accounts, Lisa has a focus on both creative and strategic areas of the meeting, event and incentive travel business. Lisa is Co-Chair of WINiT’s Conference and Event Planning committee. Through her years of experience in managing complex, high profile meetings and events, Lisa has had responsibility for all aspects of client programs, including air travel, hotel/ venue sourcing and contracting, attendee management, call for speakers/papers, trade show/exhibit fair management, web registration, entertainment and production, promotional communications, gifts and amenities, activities and tours, theme/event design and ideation, SMM initiatives, transient/ meeting travel consolidation and interactive/ 46

experiential marketing solutions. Prior to joining Kuoni, Lisa held sales and marketing roles with FUSION Performance Marketing, CWT, Maritz and Hyatt Hotels. She was a four-time recipient of Maritz Travel Company’s Annual “Best of The Best” Award for performance excellence. Lisa is based in New York City, and she serves Kuoni clients in all worldwide regions where the company operates.

WI NiT C onfe rence & event planning Committee

Holly Warner

Vice President, Travel Manager Citigroup [email protected] Committee Co-Chair Holly Warner joined Citi in April, 2010 as Vice President, Travel Manager for the United States. Her role encompassed travel agency operations including online reservations and traveler and travel arranger training and support. In August, 2010, Holly assumed the North America and Latin America regions under her area of remit, managing the travel agency relationships and processes for these regions while working closely with key contacts and internal clients and suppliers. Holly is also the lead for global operations management with the Designated Travel Agency and the Regional Travel Managers and was instrumental in the implementation of the Global Designated Travel Agency in over 90 countries in 90 days in 2012.

(GBTA) in anticipation of completing and receiving the GBTA Global Leadership Program (GLP) designation. Prior to joining Citi, Holly held leadership roles with both HRG North America American Express Business Travel supporting global, multi-national, and regional customers. She was a three-time recipient of the esteemed American Express “Pacesetter” award for top performers in employee, customer, and shareholder goals. Holly received her Associates Degree in Business with a specialization in Travel and Tourism in 1993 from The Boyd School, a division of the Pittsburg Technical Institute.

She is a member of Toastmasters International and has supported the Citi local chapter through effective marketing and member recruiting. In October, 2013, Holly received her Global Travel Professional (GTP) certification with the Global Business Travel Association 47

W I N i T Co n f er enc e & e ve nt planning Committee

Liz Porco

Vice President, Global Travel Tech Manager Citigroup [email protected] Committee Co-Coordinator Liz Porco has over 20 years of travel industry experience including direct suppliers, KLM airlines, Travel Management Companies: Rosenbluth, American Express and HRG, as well as Technology Manager at Citi. Liz joined Citigroup in January 2010 as part of the travel technology team. Her remit includes online self-service travel booking, traveler profile management, website management and mobile applications. She manages a best in class online program, pioneered an online booking tool in LATAM. She focuses on travel technologies and trends and utilizes her operational background to transcend the travel program at Citi. At Citi, Liz has been a member of the Women’s Leadership Council (WLC), volunteering to manage internal events. The WLC’s Mission is to be a catalyst for attracting and retaining talent and developing and promoting women leaders at Citi. Liz also participated in the mentor/mentee program at Citi where she has successfully mentored employees inside as well as outside of the United States. 48

Liz attended St. John’s University where she studied pre-law. She has a passion for politics. She spends her free time tutoring/mentoring disadvantaged children in her local community center.

WI NiT C onfe rence & event planning Committee

Patricia Gardiner

Head of Global Marketing Tristar Worldwide Chauffeur Services [email protected] Committee Co-Coordinator Patricia Gardiner joined Tristar Worldwide Chauffeur Services in 2012 as Head of Global Marketing. Based in London, UK her role oversees the marketing for all owned destinations (New York, Boston, London, Manchester, Paris and Hong Kong) and working with the Tristar partner network in over 80 countries. Patricia works across all departments globally helping to raise brand visibility and awareness of Tristar’s services including roadshows, meeting & events, as directed and transfers (domestically and internationally). In the relatively short time that Patricia has been with the company she has launched a global brand refresh, a bespoke mobile app in the UK, overhauled the marketing strategy and breathed new life into social media marketing with great effect. Patricia is a passionate and creative marketer who has over 12 years B2B marketing and management experience across a broad range of industries. The experience of working both client side and agency has given her a great insight into a number of different markets,

techniques, tools and mediums to market effectively in the B2B world and deliver a return on marketing investment. Following the global brand refresh in 2013 Patricia secured a UK industry award for marketing as well as working to help Tristar Worldwide receive a number of awards including QSi Large Chauffeur Operator, QSi Chauffeur of 2013, ROSPA Management of Road Risk and ROSPA Health and Safety to name a few. Prior to joining Tristar Worldwide, Patricia was Marketing Operations Director of a marketing agency consulting for a number of clients across a range of sectors including Travel, Legal, Financial, Technology and Not for Profit. Patricia received her Master’s in Marketing in 2002 and a 2:1 honours degree in Marketing in 2001 from the University of Hertfordshire.

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W I N i T Co n f er enc e & e ve nt planning Committee

Michael Share

Managing Partner Share and Partners LLC [email protected] Committee Advisor Michael Share currently serves as a Managing Partner in corporate travel at NEXT Corporate Travel, based in New York City. NEXT Corporate Travel handles managed travel for large corporate accounts. Formerly, Michael founded Advanced Travel Management (ATM), a corporate travel management company. During Michael’s ten years as President, ATM grew to be one of the leading multi-regional travel agencies in the US and in 2001, Business Travel News ranked ATM the 15th largest corporate travel company in the US. In 2002, ATM merged with Sea Gate Travel. The newly created company, Sea Gate/ Advanced Travel, became the largest independent corporate travel management company in the US with sales exceeding $600 million. Sea Gate’s roster of clients included Walt Disney Company, Deutsche Bank AG, Condé Nast Publications, Bloomberg LLP, News Corporation and Fox Entertainment Group,Viacom and MTV Networks, Gap, Inc., Bristol Meyers Squibb, Putnam Investments, Omnicom Group, WPP plc, National Basketball 50

Association and many others. Sea Gate Travel Group was purchased Hogg Robinson in 2004 and became the base for Hogg’s expansion in the US. Shortly after rebranding its North American operation to HRG North America in 2006, Hogg Robinson became a public company listed on the London Stock exchange. Michael became President of HRG North America and a member of the North American Board of directors. Michael holds a Bachelor’s Degree from UCLA and a Master’s Degree from Universite Paris, Sorbonne.

WI NiT C onfe rence & event planning Committee

Esther Barbosa

Area Director of Business Travel Sales Highgate Hotels [email protected]

Esther brings over 15 years of travel industry experience to the organization, with sales management positions in both the hotel and airline industry. As an International Account Manager with United Airlines, Esther managed a NYC Japanese market territory, handling corporate; wholesale; and travel agencies. Her experience served her well in her transition to the hotel industry. Esther has managed corporate transient and group markets, as well as, overseeing wholesale contracting. Esther has been with Highgate Hotels for 10 years; and held the Director of Sales position for the opening sales team for two Hilton branded hotels in NYC. In her present corporate role, she is the Area Director of Business Travel Sales representing seven (soon to be eight) Hilton branded hotels in NYC. Esther has a Bachelor’s Degree in Latin American Studies from Carleton College and a Master’s Degree in International Development from Nagoya University.

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W I N i T Co n f er enc e & e ve nt planning Committee

Tracey Kroboth

Executive Director, Travel Services and Corporate Card Condé Nast [email protected]

Tracey Kroboth was named Director of Travel Services for Condé Nast in July 2008, reporting into Strategic Sourcing. In this role, she is responsible for sourcing and managing the corporate travel and corporate card programs for all of Condé Nast’s magazines, websites and other media properties. December of 2011 she was promoted to Executive Director, and in 2012 won Strategic Sourcing corporate person of the year. Prior to her appointment, Tracey served as Director of Travel Services for Interpublic Group, where among other duties, she led the implementation to consolidate the first five countries and offices in Europe. For nearly 15 years prior to that, Tracey lived in Chicago. During that time she worked for McCord Travel Management, and spent seven years managing the travel program for Leo Burnett Advertising. Educated in the U.K., Tracey has been in the travel Industry for 29 years in both the U.K. and U.S., holding a variety of positions both 52

on the agency and corporate side of business travel. She is also a member of GBTA Tracey lives in Manhattan with her husband and dog.

WI NiT C onfe rence & event planning Committee

Jane Pearsall

Senior Manager, Worldwide Sales Global Business Travel Best Western International [email protected] Jane Pearsall joined Best Western International in June 2010 as a Sales Manager for Worldwide Sales Business travel and was recently promoted to Senior Manager, Worldwide Sales, Global Business Travel to take on more of a global role for Best Western Business Travel Accounts.

Jane currently serves on the Board for New York City Business Travel Association and HSMAI Greater NY.

Jane has over 23 years of experience in the hospitality industry in domestic and international sales on a national and international level including New York City with leadership roles for Marriott, Motown Café’s, WWF Restaurant, Hampshire Hotels and most recently Starwood Hotels and Resorts. Jane’s experience and clients are from a variety of markets including corporate, pharmaceutical, banking, tour and travel, government and association. Jane has been affiliated with Best Western in the past with Hampshire Hotels as a Franchisee out of New York City. While with Hampshire Hotels she was very active with the Best Western Co-op Marketing Committee.

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W I N i T Co n f er enc e & e ve nt planning Committee

Dawn Repoli

Program Administrator WINiT [email protected]

Dawn Repoli is the WINiT Program Administrator responsible for the coordination and facilitation of the eight committees and over 100 volunteers in the WINiT organization. Dawn also manages the WINiT vendor relationships and billing. Furthermore, she is responsible for the 2014 Mentor Program management in partnership with the Mentor and Coaching Committee and fund development in partnership with the Sponsorship and Fund Development Committee. Dawn is a certified grant writer and an experienced fund raising event coordinator, with extensive experience working with 501c(3) non-profit start-up organizations. As a former small business owner, her experiences range from preparing a business plan and securing financing, to the implementation of expansion strategies. She has procured federal, state and local licenses and permits and has collaborated with several committees and executive boards modifying by-law structure and computer program development. 54

Dawn is a former special needs educator and is a university accredited Microsoft Office Specialist.

WI NiT C onfe rence & event planning Committee

Bonnie L. Troped

Head of Conference Planning and Travel Putnam Investments [email protected]

Bonnie Troped is Head of Conference Planning and Travel. In this role, she is responsible for overseeing all meetings and travel for both internal and external Putnam clients, domestically and internationally. Bonnie joined Putnam in 1993. She is a member of the Global Business Travel Association since 1997, Putnam Investments’ Women’s Leadership Forum and Diversity Advisory Council. Prior to joining Putnam, Bonnie was with The Boston Company as the Vice President of Corporate Events from 1982–1993. Bonnie received her BS from Bridgewater State College.

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W I N i T Co n f er enc e & e ve nt planning Committee

Linda A. Valenza

Sales & Marketing Assistant JOVA Sales & Marketing [email protected]

Linda Valenza is a highly skilled Travel professional with over 20 years of diversified experience. She received her AA degree in Travel/Tourism from Widener University and began her career as a Travel Counselor with DHL Airways. Linda has since held various positions with increasing responsibility including International Travel Reservations Counselor and Travel Reservations Supervisor at Johnson & Johnson, Travel Operations Manager and Assistant Travel Manager at Nabisco, Inc., and Global Project Manager at American Express/ADP. After a departure from the industry in 2005 to focus on her family, Linda realized her true passion is in Travel and is currently seeking her next adventure. After her recent attempts to return to the industry were met with brick walls, one e-mail to Mick Lee resulted in an interview with her, Mick revising and sharing Linda’s resume with the 66 members of the WINiT leadership team and a WINiT position. After one meeting with Mick, Linda realized she CAN and WILL get back in Travel. 56

WI NiT C onfe rence & event planning Committee

Tracie Saunders

Head of Corporate Services Neuberger Berman [email protected]

Neuberger Berman is celebrating its 75th Anniversary this year after a very interesting journey: the first 60 years as a private partnership, an IPO in 1999, acquired by Lehman Brothers in 2003 and returning to its partnership roots in 2009. Tracie Saunders has been the Head of Corporate Services at Neuberger Berman since 2009. She is responsible for the firm’s global travel program, corporate card program, conference center, catering, client/ guest experience, hospitality services and corporate library. Tracie feels that her unique career path through Cross Cultural Training, Strategy, Facilities and Administrative Management prepared her for this diverse role.

carry it with us, or we find it not.” – Ralph Waldo Emerson, Emerson’s Essays.

While continuously gaining knowledge on the travel industry Tracie has taken a dive into the deep end of the pool and been able implement many new processes into Neuberger Berman’s corporate travel policy in a short time period. As she seeks to lower costs, improve traveler/client experiences and facilitate world peace, she is reminded that, “though we travel the world over to find the beautiful, we must

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MEASUREMENT & EVALUATION Committee Commitment to Action: Establish a baseline of the current status of women in travel, track the impact of WINiT and serve as the link to the Advisory Board and formation of our strategy. • Identify and document highly noticeable and objective metrics regarding the visibility and advancement of women in the travel industry • Solicit and represent the voice of the WINiT membership statistics to all constituents

• Proactively monitor and update the data and metrics required to track WINiT progress in meeting relevant objectives and organizational outcomes

• Help to drive the strategy of the total organization and provide the support inputs needed for successful individual and collective committee execution

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W I N i T M E A S U RE MENT & EVAL UATI ON C ommittee

Barbara Barnard

Senior Vice President Carlson Wagonlit Travel [email protected] Committee Co-Chair A 10-year veteran of Carlson Wagonlit Travel (CWT), Barbara Barnard was appointed Senior Vice President, U.S. Corporate, in April 2012. Barbara reports to Patrick Andersen, President, CWT Americas, is a member of the Americas Executive Leadership team. In this position, Barbara is responsible for developing and implementing CWT’s strategic direction for sales and program management. She is focused on delivering against client expectations, growing CWT’s client base and developing a comprehensive client retention strategy while demonstrating value to our customers. She leads her organization to ensure innovative solutions bringing value to more than 2,000 customers representing over $5 billion in spend. Previous to this role, she served as vice president, Sales and Marketing, where she provided strategic leadership to sales professionals who manage national and multinational accounts and led North America external communication, branding, proposal writing and U.S. product management teams. 60

With more than 20 years experience in a variety of sales positions, Barbara earlier moved through the ranks at Ask Mr. Foster Travel, Rosenbluth International and Maritz Corporate Travel. In 2002, Barbara led the sales integration between Maritz and CWT and assumed the role of vice president, Business Development, with CWT. Barbara is an active member of GBTA and has held, throughout her career, positions at the local NBTA level. She currently serves as a member of the GBTA Allied Leadership Council, which addresses interests facing the travel industry. Barbara graduated with a bachelor’s degree in communications. She is a member of Phi Theta Kappa, Honor Society.

WI NiT MEASU REMENT & EVA LU AT ION Committee

Christa Degnan Manning Senior Vice President HfS Research

[email protected] Committee Co-Chair Christa Degnan Manning currently heads workforce market research for HfS Research, the leading independent global analyst authority and knowledge community for the business and IT services industries. As founder of the global workforce and talent strategies and solution practice for HfS, Christa investigates workforce optimization – how companies best get work done today with hybrid networks of traditional employees, contractors, and third party service providers. In addition, she supports firms in selecting the software and service providers that help find, manage, and motivate workers. Prior to HfS, Christa served as a director in the Advisory Services consulting unit of American Express Global Business Travel, leading the Expert Insights research and Applied Business Intelligence consulting practices, which sought to analyze travel program optimization opportunities, identify best practices, and quantify improvement outcomes through primary research and travel spend data analysis worldwide.

Before American Express, Christa spent a decade as a business process and technology analyst and practice leader with the Aberdeen Group and AMR Research/Gartner Group, following five years as a business journalist and media professional. Christa has also served on many advisory boards, most recently the Association of Corporate Travel Executive (ACTE) Global Education Conference planning committees, the Global Business Travel Association (GBTA) Foundation’s Industry Advisory Council, and Executive Travel Magazine’s Corporate Travel Advisor & Professional (CTAP) Board. She is currently co-chair of the Women in Travel (WINiT) Measurement and Evaluation Committee. Christa has a Bachelor of Arts from Barnard College, Columbia University, including studies at University College, University of London, and a Master of Arts from the University of Massachusetts. She has also completed ongoing professional development course work in business metrics at The Wharton School, University of Pennsylvania. 61

W I N i T M E A S U RE MENT & EVAL UATI ON C ommittee

Vicky Dodson

Senior Director, U.S. Client Strategy Carlson Wagonlit Travel [email protected] Committee Co-Coordinator Vicky Dodson serves as the leader of Carlson Wagonlit Travel’s U.S. Center of Excellence. It is Vicky’s commitment to ensure that the proper processes and policies are in place for our sales and program management organization that promote successful client acquisition and retention. Over the past two years, Vicky has led the development and rollout of a the Center of Excellence for the US Corporate Client organization, and she is currently working with leadership in the Americas to leverage these practices for delighting clients across the entire region. Vicky’s experience includes nearly 30 years of leadership positions within both sales and account management, which have afforded her a rich history of travel industry expertise. While at Carlson Wagonlit Travel (CWT), Vicky has also served as Senior Director of Business Development and has been a CWT Masters Award recipient for the last six years. Vicky, a member of GBTA and a certified Global Travel Professional (GTP), is based in Houston, Texas. 62

WI NiT MEASU REMENT & EVA LU AT ION Committee

Anita Salvatore

Executive Vice President, Global Account Services Travizon [email protected] Committee Co-Coordinator As Executive Vice President, Anita Salvatore is responsible for global strategy, marketing and business development for Travizon. Anita has over 25 years in the travel and hospitality industry where she began her career in sales at Hyatt Hotels. She has been with Travizon since 1992 and her responsibilities grew simultaneously with the growth of the company, multi-national client portfolios and the ever-changing dynamics of the travel industry.

She is an active member of ACTE, GBTA and GlobalStar of which Travizon is a sitting board member.

Anita is noted for establishing and developing the global consulting team early on for Travizon; leading her team to win and retain well-known and respected clients by providing superior service and delivering the highest level of value. Anita’s passion is a driving force and is instrumental in shaping, strengthening and contributing to Travizon’s overall global presence and successful financial performance. Under Anita’s leadership, Travizon is recognized by both travel suppliers and clients for setting up collaborative partnerships and achieving mutually beneficial results. 63

W I N i T M E A S U RE MENT & EVAL UATI ON C ommittee

Bradley Seitz

President and CEO Topaz [email protected] Committee Advisor Bradley Seitz has over twenty years of experience in corporate travel management. In his current position as President and Chief Executive Officer for Topaz International, he has the unique role of assessing both the corporate side and the supplier side of travel, as an independent third party. He began his corporate travel career at Xerox Corporation in the Corporate Travel Department, and then moved to management roles at Carlson Wagonlit Travel and Rosenbluth International.

He served as the treasurer of the Association for Corporate Travel Executives for four years and is also an active member of the Global Business Travel Association. Brad and Topaz International have been seen in a wide variety of news media, including the Wall Street Journal, Financial Times, Business Travel News, Executive Travel, New York Times, USA Today and National Public Radio. Topaz International has been in business for 35 years and operates in over 80 countries worldwide.

Brad is also currently a professor of Business at the University of Southern Maine, teaching entrepreneurship and marketing. He has an undergraduate degree in Finance from Suffolk University in Boston, and a Masters in Business Administration from Babson College. He has received Management Certificates from the Carlson Executive Program at the University of Minnesota and the Wharton School at the University of Pennsylvania. He has been named one of the top 100 speakers in America.

He lives in Maine with his wife of 25 years, and has three adult children.

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WI NiT MEASU REMENT & EVA LU AT ION Committee

Sally Abella

Director, Global Corporate Travel Harman International [email protected]

Sally Abella is the Director of Global Corporate Travel for Harman International Industries, Inc. A travel industry veteran of 30 years; she celebrated her 20th year at Harman International in 2013. Her job responsibilities include: Global ‘E-Travel’ initiatives (Selfbooking, Harman Travel webpage, T&E Expense Reporting, Communication, Corporate Travel Social Networking, etc.); Global Travel Management Company (agency) operations; Global T&E Corporate Card Programs; Global Travel Programs (Offices in 20 countries); Global Virtual Meeting Initiative; Worldwide Travel Management and Employee Business Travel Compliance. Her department is responsible for Harman’s 15,000 employees.

United Airlines and currently a member of the Corporate Advisory Board with GetThere. In 2006 Harman was a recipient of the GetThere Visionary Award for Best Global Program; 2010 the IBM GERS Innovation Award plus the GetThere Visionary Award for Most Comprehensive Travel Program. In 2013 Harman was proud to receive the “Trailblazer” Visionary Award from GetThere!

Sally has held board positions with the Los Angeles Business Travel Association; awarded the Direct Member of the Year in 1997 and was President in 2001. She is a recipient of the CCTE (Certified Corporate Travel Executive) and has also served as a Member of the Aviation Committee for the NBTA. She sat on the corporate advisory board for 65

W I N i T M E A S U RE MENT & EVAL UATI ON C ommittee

Sandra Broughton

Senior Manager, Global Travel AECOM [email protected]

Sandra Broughton is Senior Manager, Global Travel, for AECOM Technology Corporation, a Fortune 500 company, and leading global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. AECOM has approximately 45,000 employees around the world and operates in some 150 countries. Sandra is responsible for Global Travel, Meetings/Events Management and Global Credit Card Programs. She has more than 20 years’ experience in the global travel industry having held management positions with airline, hotel and travel management companies. Prior to joining AECOM, she was vice president, sales, for ALTOUR. Before that, she was the leading Manager, National Corporate accounts for a variety of global corporations for Air France KLM. Prior to her promotion, she represented Air France KLM’s interest within the SkyTeam Alliance as Manager, Alliance Sales. 66

A native of Germany, Sandra held positions with Poppe & Co., a Sports/Groups/Incentive Company, and Hotel am Roemerwall in Mainz, Germany. She is a member of the Global Business Travel Association.

WI NiT MEASU REMENT & EVA LU AT ION Committee

Ann Kloepfer

Global Service Delivery Microsoft [email protected]

Ann Kloepfer is responsible for global travel operations at Microsoft. In her role, Ann manages the global travel agency relationship, end-to-end operational process improvements and integration of Microsoft technology into the travel platform. Prior to Microsoft, Ann was the Director of Global Travel & Payment services for Visa Inc. In the role, she developed and implemented the Company’s first global travel policy, created the Company’s first Corporate Aviation department, and implemented global end-toend solutions for booking-to-reimbursement. Ann spent nine years in various Sales roles at American Airlines. She started her travel industry career in Sales with Rosenbluth International in 1992.

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W I N i T M E A S U RE MENT & EVAL UATI ON C ommittee

Tracy Paurowski

Director of External Communications and Public Relations American Express Travel [email protected]

Tracy Paurowski is responsible for designing and directing the external communications strategy for the consumer travel division of American Express. This includes responsibility over media relations, industry relations, social media, as well as various communication channels supporting its strategic partnerships which include supplier relations and its franchise travel agency network. Tracy started with American Express Travel in 2012 as the director of business planning and strategy. Shortly after, her role expanded to include internal communications. In 2014 she assumed responsibility for the external communications strategy. Tracy has been with American Express for over seven years and was originally hired as a member of the Corporate Affairs and Communications team supporting the Global Business Travel (GBT) division. In this role she was responsible for developing and implementing a global strategy to support the reputation management, brand promotion and awareness through media and industry 68

relation channels and in both traditional and social media. Program efforts resulted in a greater share of ink when compared to nearest competitors, increased media exposure yearover-year and helped to generate new leads and grow revenue for the business. During her time in GBT she temporarily relocated to London in order to oversee the day-today program in the U.K. in addition to her oversight of the global program. Working in public relations, communications and marketing for more than 15 years, Tracy previously held positions at a boutique public relations agency in Manhattan as well as at the former internet research company Jupiter Communications/Jupiter Media Metrix. In addition, Tracy served as agency spokesperson and head of marketing and communications for the New York City Housing Development Corporation during supporting the office of the Mayor of the New York City under the first term of Michael R. Bloomberg. Tracy earned a Bachelor of Arts at Marist College and resides in Hoboken, NJ.

membErship & Annual Giving Committee Commitment to Action: Provide structure and framework that will grow, enliven and meet the needs of the WINiT Membership. • Development of policies, procedures and strategies for enhancing membership

• Ensure diversity among committee members to secure representation from all verticals within the travel industry

• Partner with the Sponsorship and Fund Development Committee with the intent to cover operational costs without charging membership fees

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W I N i T m em ber ship & Annual G iving Committee

Mimi Almeida

President All Performance Associates [email protected] Committee Co-Chair Mimi Almeida is president and co-founder of All Performance Associates, LLC, a meetings management and consulting company to the travel and hospitality/incentive industry. Skilled in the development and implementation of best practices in the delivery of complex product launches, consumer events and motivation programs for high profile brands such as BMW of North America, MINI USA, Microsoft, Lincoln Benefit Life/Allstate, Wells Fargo and Kaiser Permanente, Mimi has been recognized within the events industry with a Meeting Professionals International Global Paragon Award and multiple year listings on the San Francisco Business Times Top 100 Women Owned Businesses. Mimi has been recognized by Corporate Event Magazine with their top honor, the Judges Choice Award in the category of Mobile Marketing. The business results obtained by Mimi’s client for this extraordinary crosscountry consumer event was a move 22 spots up to #1 on the JD Power list of Brands Most 70

Likely to Recommend. Mimi also headed up an award winning company designated as one of the Top 25 Most Influential Meeting and Incentive Services Companies in North America by Corporate Meetings and Incentive Magazine over multiple years. Mimi has previously served on the Executive Travel Magazine CTAP Advisory Board and will be serving on the newly formed Business Travel Advisory Board for Travel + Leisure. Her involvement with WINiT also encompasses the role of Chief Administrative Officer for the organization.

WI NiT me mbership & A nnual Giving Committee

Caitlin Gomez

Senior Director, Global & Strategic Sales HRG North America [email protected] Committee Co-Chair Caitlin Gomez offers over 15 years of sales and relationship management experience to the travel industry. Born and raised in New York City, Caitlin spent the first 10 years of her career in the financial sector. First on the institutional equity trading desk of Sanford C. Bernstein and Co. Inc. and after five years left to enter the world of hedge fund management, first at Wafra Investment Advisory Group, Inc. as a key member of their corporate division, and then at Mezzacappa Management, a fund of funds run by ex–Lazard Frères vice chairman Damon Mezzacappa, where she was responsible for all marketing and investor communications.

Director of Account Management in charge of running the Travel Leaders Select Premium Service Program for small to midsize corporate customers. Caitlin joined HRG in 2013 as Senior Director of Global & Strategic Sales. Caitlin is Co-Chair of GBTA Ladders, a Global Business Travel Association (GBTA) task force focused on mentoring and educating the next generation of travel executives and is National Director on the Board of ASTA.

In 2008, Caitlin and her family moved to the Northern Virginia/Washington DC area. There, she was recruited by the American Society of Travel (ASTA) the world’s largest association of travel professionals to run all sales, marketing, public relations and account management for their highest membership level. After two years, Caitlin returned home to New York City and joined Travel Leaders Corporate as 71

W I N i T m em ber ship & Annual G iving Committee

Claire Harrington, CMP

Public Relations Manager, Social Tables Founder, Redpoint Consulting [email protected] Committee Co-Coordinator Educated in event management at the University of Illinois, George Washington University & the Smithsonian Institution, Claire Harrington is a certified meeting professional (CMP) whose devotion to the hospitality industry has seen her work with NPO’s, federal & local governments, political organizations, startups and corporations to develop dynamic and memorable events and campaigns. Claire is the public relations manager at Social Tables. In this role, she is responsible for increasing brand awareness through education, content curation, thought leadership and community partnerships. Prior to joining Social Tables, Claire served as director of events for a Congressman and worked on the national events team for a D.C.-based lobbying firm. In addition, Claire founded Redpoint Consulting, a company named for its connection to the outdoor community. Established in 2014, Redpoint is an event management & public relations firm whose clients include Makovksy Communications, Taos Mountain Energy Foods, and the 72

American Israel Public Affairs Committee. Claire is actively involved in the MPI, IAEE and PCMA communities. She resides in Denver, Colorado with her husband, Chris.

WI NiT me mbership & A nnual Giving Committee

Jennifer Kane McGee

Director of Corporate and Leisure Sales Langham Hotel Group [email protected] Committee Co-Coordinator A seasoned hotel sales & marketing director, Jennifer Kane McGee possesses leadership expertise and proven revenue success, with special emphasis on strategic partnerships in areas of Corporate/Entertainment Travel, TMC and Luxury Marketing Programmes. Currently, Jennifer directs individual travel efforts in North America for Langham Hotel Group, and past tenures included Mandarin Oriental, Four Seasons and Hyatt International. These Global Sales roles are complemented by recent entrepreneurial experiences highlighted by opening two New York City luxury hotels. Possessing a Master of Arts in Communication Studies, Jennifer’s particular strength is championing international external and internal client teams to support the globalized nature of today’s marketplace. Jennifer has been active with GBTA and ACTE for over 10 years and contributes to the non profit sector via RCSN of New York, and past committee work with the Arthritis Foundation.

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W I N i T m em ber ship & Annual G iving Committee

Jessica Walkoski

Director of Business Development Tzell Travel Group Northwest [email protected] Committee Co-Coordinator Jessica Walkoski is the Director of Business Development at Tzell Travel Group NW. Prior to working with the travel agency, she worked her way up from the front desk of a hotel to a Director of Sales. She provides guidance and education in travel to assist with setting travel policies, implementing booking tools, and reviewing client data to develop comprehensive travel programs for her clientele. Jessica has over 15 years of experience in customer service, hospitality and sales management. After achieving a Bachelor of Science in Business at Oregon State University, she pursued her passion as an advocate for women in business. Participating in philanthropic activities, running auctions, donation drives, and talking with business leaders she has gained incredible insight on company driven travel. As a mentor to women who show interest in growing, strength, and promise within the travel industry, she is proud to participate in the development of future leaders. 74

Jessica builds solid business partner relationships to provide clients with knowledge, education, and excellent connections in the travel industry. After participating in OBTA for four years she served as the Treasurer for the OBTA Board of Directors. Jessica is passionate about business travel, taking care of her clientele, and making introductions among peers for mutually beneficial partnerships.

WI NiT me mbership & A nnual Giving Committee

Jennifer Walsdorf, CMM, CMP, CTE Vice President, Meetings & Incentives Tzell Travel Group Northwest [email protected] Committee Co-Coordinator Jennifer Walsdorf has an extensive background as a corporate meeting planner and travel manager. She has worked in a variety of industries including retail, veterinary, education and high tech. Her most recent position is with Tzell Travel Group NW as the VP of Meetings & Incentives. In this role, she provides strategic leadership and planning for the Meetings & Incentives division and oversees a support team. She provides sourcing, contract negotiations and execution of client programs that include executive meetings, sales conferences, trainings and incentive travel. Jennifer has experience with all facets of meeting management, from sourcing and contract negotiations to budgets, on-site management and post-conference reporting. She has worked with groups of 10 to 2,000 attendees. Jennifer achieved her Certification in Meeting Management (CMM) in February 2010, Certified Meeting Professional (CMP) designation in February 2003 and Corporate Travel Expert (CTE) designation in 2009. 75

W I N i T m em ber ship & Annual G iving Committee

Kevin Iwamoto

Vice President, Industry Strategy Lanyon Solutions [email protected] Committee Advisor As Vice President of Industry Strategy at Lanyon (formerly ACTIVE Network™ Business Solutions/StarCite®), Kevin Iwamoto guides the strategy for the industry marketplace with Lanyon. He also works with key influencers across industries to raise awareness of the benefits of Strategic Meetings Management. Kevin is a former President & CEO of the Board of Directors for the Global Business Travel Association (GBTA), the leading source for education, advocacy, networking, news and information for more than 2,700 corporate and government travel professionals, and suppliers. Kevin has been honored with every major business travel industry accolade, including the GBTA’s Industry Icon Award, the association’s highest honor. This award recognizes contributions to managed travel that are so important as to elevate an individual to the status of an industry icon. Prior to joining Lanyon, Kevin was a key manager in the Hewlett-Packard Global Travel & Meetings Team, serving as Global 76

Corporate Card, Hotels & Meetings Category Manager. His responsibilities included working with HP’s management team and global offices negotiating and creating worldwide purchasing, and supplier strategies. In 2004, Kevin was awarded the prestigious GBTA President’s Award for his numerous industry contributions and leadership. In 2003, Business Travel Executive named him as one of 13 Top Visionaries in business travel. In 2002, Business Travel News named him one the of the top 25 most influential executives in business travel and also named him Travel Manager of the Year. Prior to Hewlett-Packard, Kevin served as a Senior Travel Account Manager with The Walt Disney Company and as a Corporate Sales Manager with Northwest Airlines. Kevin holds a Bachelor of Science degree in business administration from the University of Hawaii, Honolulu, and a Global Leadership Professional (GLP) Masters designation from the Wharton School of Business.

WI NiT me mbership & A nnual Giving Committee

Marc Casto

President, CEO Casto Travel [email protected]

Marc Casto is President and Chief Executive Officer of Casto Travel. He leads the company’s operations and directs strategic corporate planning, sales endeavors, and information technology development. His direct duties also include oversight and management of all international development, notably expansion within Asia through his company Fulfillment Solutions, Inc.

Valley.” and by Travel Agent Magazine as a “Rising Star” in the industry.

As a highly engaged person within the industry, Marc serves on multiple travel-related boards, including Commonwealth Business Travel Group, the American Society of Travel Agents, the Corporate Advisory Council, the Business Travel Advisory Board, and the Mayor’s Task Force for San Jose Airport. Previously he also served as the Chairman of the Board for the San Jose Visitors and Convention Bureau/ Team San Jose, board positions for Business Travel News, CTAP, as well as numerous hotel advisory boards. Marc has been recognized by the Silicon Valley/San Jose Business Journal as one of the “Top 40 Under 40 Business Leaders in Silicon 77

W I N i T m em ber ship & Annual G iving Committee

Krissy Herman

Director, Innovative Solutions The Travel Team, Inc. [email protected]

Krissy Herman entered the travel industry six years ago after completing her MBA. Today, her role with The Travel Team focuses on providing leadership and guidance to the national account managers and consulting with client executive teams on the strategic framework for travel procurement success. Krissy is Co-Chair of GBTA Ladders, a Global Business Travel Association (GBTA) program focused on mentoring and educating up-andcoming travel executives. She is also Chair of the Commonwealth Business Travel Group’s (CBTG) LINKS committee geared towards the next generation of TMC service delivery.

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WI NiT me mbership & A nnual Giving Committee

Jami Stapelmann, GLP, GTP

Director, Global Travel and Meeting Services Estée Lauder Companies [email protected]

Jami Stapelmann brings knowledge and experience in strategic planning, project management and innovation concentrated in the travel/hospitality sector. Jami began her career in fashion as the buyer of women’s ready-to-wear at Macy’s department stores. After 15 years at Northwest Airlines in various management and leadership positions, she joined Eos Airlines, one of the first premium class airlines to redefine luxury air travel. Jami was brought into Estée Lauder Companies (ELC) six years ago to implement a Strategic Meetings Management Program. Her current role at ELC, is Director Global Travel and Meeting Services and she is the category lead for meetings worldwide. Jami was selected as one of the Top 20 Changemakers in 2013, by Meetings.Net and received GLP designation from the GBTA Academy and Wharton School of Business in 2012. Jami holds a BS from the University of Wisconsin and resides in New York. 79

W I N i T m em ber ship & Annual G iving Committee

Phillip Tau

Marketing Strategist Cornerstone Information Systems [email protected]

Phillip Tau has over six years of marketing experience spread between the travel and multimedia industry. He entered the travel industry at Sabre with his recruitment into their first ever management leadership program. After Sabre, Phillip joined Cornerstone as a part of their new innovation team. Phillip focuses on blending the fields of psychology, user design and marketing. A technology enthusiast and born speaker, Phillip is a graduate of the McCombs School of Business at The University of Texas, member of GBTA Ladders and a LEAD Alumni. Phillip currently resides in Bloomington, Indiana.

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MENTORING & COACHING CommitteE Commitment to Action: Formal development of Mentor and Coaching programs providing access to leaders across all companies and commodities in the industry — junior professionals matched with seasoned veterans in travel. • Launch the WINiT Mentor Pilot Program with select participants in the fall of 2014 • Expand the WINiT Mentor Program in 2015

• Identify and secure the best organizations to provide coaching to our membership on career and life skills - not travel industry training (which already exists in the industry)

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W I N i T M E N T OR ING & C OAC HI NG C ommittee

Carol Ann Salcito

President Management Alternatives [email protected] Committee Co-Chair

Carol Ann Salcito, CCTE - President and owner of Management Alternatives, Inc. (MAI), a travel management consulting firm, has more than 30 years in corporate travel management. Prior to joining MAI in April of 1992, she directed the worldwide $210 million travel program at United Technologies Corporation (UTC) and served in that capacity from 1987 through 1992. She was responsible for purchasing and organization of travel at the subsidiary companies that comprise UTC throughout the world. As a consultant, she has used the skills and experience gained in the performance of her duties at UTC to benefit the clients she serves. Since becoming a consultant more than 22 years ago, she has served a wide variety of corporate, academic and government clients with diverse travel patterns while expanding Management Alternatives into an independent multi-national consulting organization through the creation of Management Solutions International Group. Carol served as the Chairperson of the Global Business Travel Association’s Education 82

Committee for the 1992 & 1993 national conventions; acted as Education Chairperson for both the 2007 and 2008 Brazil and Shanghai conferences and is a past Chair and President of the Connecticut Westchester Business Travel Association. She is a past member of the Board of Governors, Executive Committee and Charter Member of the Association of Corporate Travel Executives. Carol has been honored as the Travel Manager of the Year by Business Travel News and was also designated by the magazine as one of the 25 Most Influential Executives in the Travel Industry. The Chapter Presidents Council of NBTA presented her with the 1998 Professional Service Award and in 2001 she was selected by Travel Agent Magazine as one of the Most Influential Female Executives in the travel industry. Carol is a graduate of Charter Oak College, earned a Certified Corporate Travel Executive (CCTE) designation in l989, and served as an advisory board member of Business Travel News.

WI NiT MENT OR ING & COA CH ING Committee

Harriet Washburn

Global Travel Strategy Leader IBM [email protected] Committee Co-Chair Harriet Washburn, Global Strategy Leader for IBM’s Global Process Services Travel Team, has more than 25 years of experience in all aspects of corporate travel and expense management. Harriet currently leads the IBM team of Travel Category Managers who handle travel sourcing, program operations and expense management for clients who have outsourced all or components of those functions to IBM. In her previous assignment, Harriet had integrated responsibility for global travel operations, payment systems and sourcing for a Fortune 50 consumer products company. Prior to joining IBM, she was one of the founders of Orbitz for Business. Her business experience includes serving as VicePresident of Travel and Indirect Procurement for Aon Corporation and tenures as Vice President General Manager for global travel management companies, Carlson Wagonlit, Thomas Cook and American Express. Harriet is a graduate of Simmons College and has an MA from Brandeis University. 83

W I N i T M E N T OR ING & C OAC HI NG C ommittee

Dee Runyan

Executive Vice President, Client and Consulting Services World Travel, Inc. [email protected] Committee Co-Coordinator Dee Runyan, a 25+ year veteran in the global corporate travel industry, is Executive Vice President of Client & Consulting Services for World Travel, Inc. In this role she and her team oversee the management of key travel program initiatives, deployment of relevant technology products and the customization of supplier programs. An accomplished senior leader, she has a strong track record in account management, product support, implementations, sales, network management, and supplier relations. Prior to joining World Travel, Dee served in executive management roles with Radius Travel, KesselRun Corporate Travel Solutions, BCD Travel and Carlson Travel Group. She is a member of a variety of client advisory boards including the BTN Group and Travelport. Dee received her MBA from the Thunderbird School of International Management and earned her Bachelor of Arts degrees from University of California, Davis.

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WI NiT MENT OR ING & COA CH ING Committee

Cindy Shumate

Travel Manager Princeton University [email protected] Committee Co-Coordinator Cindy Shumate is a seasoned travel manager with extensive experience developing innovative and complex managed travel programs for large organizations. The complete and integrated end-to-end travel program has always been her goal, including the most updated technologies to support the best efficiencies for her travelers and cost savings for the organization.

program at Gartner, Inc. Cindy currently serves on GBTA’s Industry Advisory Council. She recently stepped down as Vice-Chair on the GBTA Foundation Board.

Currently, Cindy is serving as the first-ever travel manager at Princeton University. This past year has been spent configuring travel and expense technology, identifying supplier partners and communicating to campus this new idea of a managed, centralized travel program. Her new program launched July 1. Previous to Princeton, Cindy developed and managed the global travel and meetings program at The Estée Lauder Companies in New York for 9 years. This was followed by serving in an acting position as the travel manager at the United Nations Development Programs. Prior to her Estée experience, Cindy developed and managed the global travel 85

W I N i T M E N T OR ING & C OAC HI NG C ommittee

Tony D’Astolfo

Managing Director PhoCusWright [email protected] Committee Advisor Tony D’Astolfo assumed leadership of PhoCusWright in July 2013. A travel industry veteran, he is an accomplished executive with rich expertise in travel and technology and a passion for moving the industry forward. As Managing Director, he builds on the strength of PhoCusWright’s premier research and events to foster growth and expand the company’s global reach. Prior to joining PhoCusWright, D’Astolfo served as Chief Sales Officer for nextgeneration car service GroundLink. Previously, he fueled substantial growth as Senior Vice President, Travel Services at Rearden Commerce, where he assembled and led a team that built a distribution network of over 50 travel management companies and added 7,000 customers. His record of success in the corporate travel technology space began with B2B e-commerce leader GetThere, where he led the pre-IPO startup as Vice President of Sales during an explosive growth period that saw a tenfold increase in revenues and an increase in the 86

customer base from five to over 2200. Prior to GetThere, he spent more than 19 years in leadership roles at United Airlines, including his last assignment as National Sales Manager for the UK and Ireland. Tony is a long time member of GBTA and ACTE, and is a former member of the Board of Directors of ACTE, and is a frequent speaker at travel industry conferences around the world. As PhoCusWright enters its third decade, Tony’s leadership is instrumental in driving the company’s continued evolution and growth.

WI NiT MENT OR ING & COA CH ING Committee

Kellen Brink

Manager of Business Strategy & Development Global Business Travel American Express [email protected] Kellen Brink is the Manager of Business Strategy & Development for the Global Sales organization within American Express Global Business Travel. In this role, Kellen is responsible for managing a series of initiatives to foster achievement of business objectives, promote growth and run the business more efficiently. Kellen partners across the organization to help drive success. Prior to joining Global Sales, Kellen worked for the American Express Meetings & Events Preferred Partner team and Global Hotel Alliance in NYC. She has four years of experience in the travel industry and has a background in relationship management, strategy, and marketing. Kellen holds a BS in Business Administration from Boston University, with a minor in Hospitality Administration. Additionally, she will be pursuing an Executive MBA at Columbia Business School starting this fall. Kellen is based in New York City at the American Express Headquarters. 87

W I N i T Ca r eer Mobilit y & Se rvice s C ommittee

Barbara Shanly

Director, Implementation Solutions Global Corporate Payments American Express [email protected] For the past 20 years, Barbara has been employed by American Express. Her current role is Director, Implementation Solutions, where she leads a team who is responsible for implementing corporate payment and B2B payment solutions to Fortune 500 clients. As Director, Implementation Solutions, Barbara has accomplished year-over-year success for driving results and for developing and leading a team whose primary responsibility is to drive results and develop winning strategies. Barbara has a consistent record of excellence in selling Commercial Card and B2B solutions as well as other value add programs that have significant impact on controlling customers’ procurement and travel related expenses while meeting America Express’s sales and profit objectives. Her proven leadership and ability to meet and exceed internal and external client and business partner goals & objectives has allowed her to achieve American Express’s highest honor 3 times during the course of her career with the Company. Prior to her career with American Express, 88

Barbara held roles of increasing responsibility including travel administrator, travel and tourism instructor and travel counselor. She is a graduate of Johnson & Wales College in Providence, RI and holds her CTC (Certified Travel Counselor) designation.

SPONSORSHIP & FUND DEVELOPMENT Committee Commitment to Action: Solicit funding and support from industry organizations who believe in the mission of WINiT and understand the criticality of the inclusion of diversity in thought leadership at senior levels of their organization. • WINiT operates as a lean, grass-roots organization that is volunteer lead. Support from sponsors is vital to advance opportunities for the future women leaders in the travel industry • Partner with the Membership and Annual Giving Committee with the intent to cover operational costs without charging membership fees

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W I N i T S PO N S OR SHI P & FUND DEVEL OP MENT COMMIT T EE

Cindy Allen

Vice President – TMC Services Concur [email protected] Committee Co-Chair Cindy Allen currently serves as Vice President within the TMC Services business unit of Concur Technologies. Prior to its acquisition by Concur in the summer of 2013, Cindy led GDSX as CEO beginning in 2008. She was instrumental in developing a reputation for client service while leading GDSX through a season of aggressive growth of 30% per year, both in strategic innovation and revenue. Before guiding GDSX, Cindy garnered over 19 years of technology experience in software development, process automation, application integration and data distribution solutions. With roles ranging from technical design to operational management and executive leadership, she was an integral part of the startup and success of StoneEagle.com, Inc. Cindy has a passion for customer service, partnership building, and innovative thinking. Cindy’s commitment to building strategic industry relationships and casting a vision for the future will be the foundation for new, groundbreaking products and services being offered by Concur. 90

WI NiT S P ONSORSHIP & FU ND DEVELOPMENT COMMIT T EE

Rita Visser

Director, Global Travel GPO Oracle [email protected] Committee Co-Chair Rita Visser, Director Global Travel GPO/ Executive Travel Services for Oracle has been in the travel industry for over 20 years.  Starting at Rosenbluth, she learned the workings of the industry from the inside out. She understands a PNR as well as P&L and everything that sits between those entities. While at Rosenbluth, she held many roles including project, account and program management functions. She was named as a Rosenbluth Ambassador for her leadership skills and collaborative work within the company.

and suppliers to make positive changes within the travel industry. In her current role, Rita helps Oracle to set strategies that result in positive benefits for Oracle and its travelers. Rita, her husband and three children live in Fargo, North Dakota, where she active in her community as well on her family farm.

Rita has been involved in many industry initiatives, teams and committees including the GBTA Technology Committee, acting as chair, as well as the GBTA Aviation Committee. She is currently on the Board of Directors for GBTA and a founding member of WINiT. Rita is constantly working to push the industry, and everyone involved in the industry, forward.  She asks the tough questions of both sides of the hot topics. She works closely with peers 91

W I N i T S PO N S OR SHI P & FUND DEVEL OP MENT COMMIT T EE

Shani DeSantis

Administration – Director, Global Travel ACE Group [email protected] Committee Co-Coordinator As Director of Travel, Shani DeSantis, GTP, is responsible for the implementation of, and compliance with, policies and processes related to the efficient and cost effective management of ACE’s global travel program. In this capacity, she leads strategic sourcing engagements and supplier relationship management. Along with our travel partners, she is responsible for improving the overall customer travel experience by implementing more efficient processes and leading edge online solutions and technologies. She also serves as a member of the GBTA Hotel Committee. With more than 14 years’ experience in the corporate travel industry, Shani held purchasing, analytical and consulting roles for a number of Fortune 500 companies, where she has repeatedly produced multimillion dollar savings. Prior to joining ACE, Shani was the Corporate Travel Manager for Comcast Corporation and a Corporate Account Manager with Egencia, an Expedia Inc. company. 92

Shani specializes in strategic sourcing for all areas of corporate travel, including agency, airlines, hotels, rail, rental car and ground transportation, complex contract negotiations, strategic account management, financial analysis, yield management, process reengineering, project management, post M&A travel environment analysis, and policy enforcement. From 2005-2007, she served as Senior Global Sourcing Manager for travel with JPMorgan Chase. During her tenure, she was responsible for providing strategic sourcing and procurement services for $400M in T&E spend. From 2003 to 2005, she served as for Travel Commodity Manager with ICG Commerce, a leading BPO Consulting firm based in King of Prussia, PA, providing consulting services for Fortune 1000 clients. From 1999 to 2003, Shani held a variety of positions with Rosenbluth International, the second largest global travel management company, delivering services to a portfolio of global customers.

WI NiT SP ONSORSHIP & FU ND DEVELOPMENT COMMIT T EE

Jim Sisco

Global Travel Director Reed Elsevier [email protected] Committee Advisor Jim Sisco has been in the Travel Industry for 20 plus years. Jim started his career with Continental Airlines in 1994. He held position in Airport Operations, Corporate Sales Programs Analysis, Field Sales and Global Sales. In early 2006, Jim left Continental Airlines and moved into the Corporate Travel Procurement Group at Accenture. He spent two years as the North America Category Lead for travel related services. Jim was Responsible for delivering standardized Sourcing and Category Management services for the Airline, Airport Parking, Car Rental, Ground Transportation, Traveler Security Services, Passport & Visa Services, Charter Aircraft and Fractional Jet Ownership travel sub-categories.

Jim holds active memberships with the Global Business Travel Association (GBTA), the Chicago Business Travel Association (CBTA) and the Association of Corporate Travel Executives (ACTE). He recently completed a three year term as the GBTA “Aviation Committee” chair; he actively participates and presents at various Travel Forums throughout each year.

In February of 2008, Jim accepted the Director, Global Travel Services position with Reed Elsevier. He has responsibility for global travel procurement, travel agency process & operations, corporate card and global supplier management.

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W I N i T S PO N S OR SHI P & FUND DEVEL OP MENT COMMIT T EE

Donna Centofanti-Powers
 Manager, Sales Northeast US Porter Airlines Inc.

[email protected]

Donna Centofanti-Powers has been in the travel industry for 31 years. Having started her career at Westchester County Airport working for Pan Am Ground Services for three years, Donna learned the operations of managing the day to day operations of airlines everything from doing the weight and balance for nine airlines, to check in and security screening to de-icing aircrafts. Donna also worked on the travel agency side for 16 years, including owning her own travel agency for 10 years – The Travel Connection. Together with six employees, The Travel Connection specialized in corporate travel as well as create premium FIT packages for sporting events in Jamaica, restaurant tours of Italy and cigar tours of the Dominican Republic, before moving on to become a Corporate Sales Manager and Director of Leisure & Marketing for two other TMC’s. In 2002, Donna became the Director of Sales and Marketing at the Lucerne Hotel, a 4 star property in Manhattan, followed by Director of Sales & Marketing for the five-star Castle on 94

the Hudson in Tarrytown NY. Continuing her entrepreneurial skills and her love of the airline industry, Donna joined Eos Airlines in 2006, as a Global Sales Manager. Eos’ unique service configuration offered only 48 business class lay flat beds between New York and London. In 2008, Donna joined Porter Airlines, Canada’s third largest airline headquartered in the downtown Billy Bishop Toronto City Airport. As Manager, Sales Northeast Region, Donna handles corporate relationships from Massachusetts to Washington DC.

Talent DEVELOPMENT Committee Commitment to Action: Serve as the conduit to the needs of our membership and deliver distinctive leadership development programs to prepare women for career advancement. • Partner the Conference and Event Planning Committee and existing travel industry organizations before solidifying programs to ensure we avoid duplication through the review of calendars and programming in advance of launching programs

• Identify and secure the best organizations to provide training to our membership on career and life skills - not travel industry training, (which already exists in the industry) • Using our interactive website as the tool – establish and communicate best practices, case studies, resources, tools and access to industry thought leadership

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W I N i T TA L E N T DEVEL OP M ENT C ommittee

Mary Bastrentaz

Managing Director, Global Travel and Events Accenture [email protected] Committee Co-Chair Mary Bastrentaz is the Managing Director of Global Travel and Events for Accenture with responsibility for over $1.2B in global T&E. Mary leads the global strategy for travel and event services including travel agency, online travel booking tools, supplier sourcing and management, corporate card, meeting & events, corporate housing and Destination Services. In 2010, Mary was named as Business Travel News Best Practitioner for Travel for leading Accenture’s Travel Agency and Technology Transformation (T3) to move to one agency, and one preferred travel technology platform globally. In 2012, Mary was named the MultiNational Travel Manager of the Year for her innovative work with universal traveler profiles, as well as one of the industry’s Top 25 Most Influential in Travel. Prior to her 19+ years with Accenture, Mary spent a number of years in leadership positions in the travel industry, and also ran her own Travel School training for corporate travel consultants. Throughout her career, Mary has been a 96

champion for innovation and change, and she led the industry by implementing self-booking technology over 25 years ago. Mary sits on the ACTE Board of Directors in a strategic board seat focused on growing and attracting Talent to the travel industry.

WI NiT TA LENT DEVELOPMENT Committee

Tammy Routh

Vice President, Global Sales - U.S. Marriott International [email protected] Committee Co-Chair As Vice President, Global Sales – US, Tammy is responsible for leading the Corporate, Association, and Intermediary Global Sales teams. These teams are focused on managing the strategic business relationships with Marriott’s largest and most highly valued accounts and business partners. She also oversees the team responsible for setting and leading strategy for Mid-Market Corporate, Government, Affinity, Entertainment, and Small Business segments.

Tammy is a member of the Global Business Travel Association (GBTA), Financial & Insurance Conference Planners Association (FICP), American Society of Association Executives (ASAE), and Professional Convention Management Association (PCMA), and WINiT (Women in Travel).

Tammy began her career with Marriott 30 years ago. She spent the first nine years working at Marriott properties in operations and sales, with the remaining years dedicated to account management in the Global Sales Organization. In 1997, Tammy was hired as one of the first Alliance Account Directors, later adding the responsibility of managing Marriott’s Extended Stay National Sales Team. Since 2007, she has served as a leader in the Global Sales organization.

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W I N i T TA L E N T DEVEL OP M ENT C ommittee

Maria Aydag

Account Director Starwood Hotels [email protected] Committee Co-Coordinator Maria Aydag is an Account Director for Starwood Hotels- NYC Metro Market, with 18+ years of demonstrated experience in driving top line revenue, leadership and managing complex negotiations. She exemplifies and inspires a passion for hospitality. Her knowing that exceptional service is about creating memorable experiences for customer, and at the same time exceeding goals, building strong relationships and lasting partnerships is key. Prior to joining Starwood Hotels-NYC Metro Market, Maria Aydag was Director of Business Travel for the W Hotels of New York.

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WI NiT TA LENT DEVELOPMENT Committee

Kim Kaye, GTP

Global Director – Travel, Expense & Policy Keysight Technologies [email protected] Committee Co-Coordinator Kim Kaye has more than 17 years of travel industry experience working with multinational clients in technology, luxury goods, financial services, healthcare/pharmaceutical, and manufacturing. Kim is currently the Global Director – Travel, Expense, & Policy at Keysight Technologies. Previously, Kim was the Global Travel Director at Coach where she was responsible for consolidating and creating the global travel and card program strategy and T&E policy, while collaborating with both regional and local teams to deliver value and savings. She has created global travel program strategies, negotiated supplier agreements and implemented and managed service level agreements for both the supplier and customer. During the last three years, Kim was a Certified Professional in Supply Management (CPSM) through the Institute of Supply Management.

Global Business Travel Association (GBTA) Aviation Committee and holds a certification as a Global Travel Professional (GTP) through GBTA. Kim currently resides in San Francisco, California.

Kim previously served on the Executive Travel Magazine CTAP Advisory Board and will serve on the Business Travel Advisory Board for Travel + Leisure. She is a member of the 99

W I N i T TA L E N T DEVEL OP M ENT C ommittee

Richard Crum

Group Head, T&E MasterCard Worldwide [email protected] Committee Advisor

Richard Crum is group head, Global Commercial Products. In this role, he is responsible for the global development and management of the corporate travel payment products and solutions offered by MasterCard and our issuers. He also leads a team of product managers to develop the global strategy and align product development priorities to meet regional needs. Prior to joining MasterCard, Richard held senior leadership positions with AirPlus International and UATP. During his career at AirPlus, Richard was responsible for establishing and growing their commercial card issuing business in North America. He held multiple positions with UATP, including serving as the president for the global airline payment network for four years. Richard also served as the president for the Association of Corporate Travel Executives and as a member of the ACTE Board of Directors. He was twice recognized as one of the 25 Most Influential Executives in the industry by Business Travel News and named by Travel 100

Agent Magazine as one of the industries Rising Stars. Richard has a degree in Economics from George Mason University.

WI NiT TA LENT DEVELOPMENT Committee

Christine R. Dunton-Tinnus Founder & CEO CREATETALENT

[email protected]

Christine R. Dunton-Tinnus is Founder and CEO of CREATETALENT, a nominee for Best Start Up of the Year Award 2013 by the Riviera Business Club. The CREATETALENT office is located near Sophia-Antipolis in France, the largest European science and technology park often referred to as “the European Silicon Valley“. CREATETALENT was founded in 2011 and provides global mentoring services for students and a platform for academic institutions (universities/business schools) as well as corporations to interact, attract and retain top talent. Christine serves on the board of governs for the American Club of the Riviera and as CEO for CREAETETALENT is a strong advocate of the Next Generation’s values and interests. From 2007 to 2013 she acted as Director Europe for the Association of Corporate Travel Executives (ACTE). In 2007 she founded her own consultancy firm in Germany specialized in management/consultancy services for

profit and non-profit organizations, global education, market entry, strategic relationship management including press/media, partnerships, business development, sales and sponsorship/fundraising. Before founding her own firm, Christine spent 5 years at Daimler AG. At Daimler she managed the global purchasing, strategy development and implementation for top management/executive leadership programs, travel & mobility services and consultancy services representing an annual multi-million € purchasing volume, leading a global team of local buyers. Prior to Daimler AG she was selected as an Executive Trainee by airtours, the TUI AG premium product, and worked as Product Manager for South East Asia, Spain, Canada and South/Latin America. TUI AG is the world’s leading leisure travel companies, with over 240 trusted brands in 180 countries and more than 30 million customers.

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W I N i T TA L E N T DEVEL OP M ENT C ommittee

Val Feuell

Senior Director Program Management Australia & New Zealand Country Director New Zealand Carlson Wagonlit Travel [email protected] Val Feuell is currently the Senior Director of Program Management and Country Director for New Zealand for Carlson Wagonlit Travel. Val has over 29 years experience in the business travel industry gained in the United Kingdom, Hong Kong, the United States and Australia. In her current role, Val leads the Australian and New Zealand Program Management team, as well as having full responsibility for New Zealand. Val also sits on the leadership team for CWT Australia and New Zealand. Val currently resides in Sydney, Australia

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WI NiT TA LENT DEVELOPMENT Committee

Cindy Heston

Director, Travel & Events Wellpoint, Inc. [email protected]

Since joining WellPoint 5 years ago, Cindy Heston, Director Travel and Events, and her team of five have implemented a new booking tool, travel agency, expense tool, travel card, global mobility, strategic meetings management program and added events to her title.

selected as one of the Top 20 Changemakers in 2013, by Meetings.Net magazine.

Cindy focuses on the strategic management of innovative supplier partners to elevate the corporate travel program to best in class. Selecting leading edge partners that work to succeed within the WellPoint culture ensures the optimal balance of service excellence and enhanced value to her internal client. She previously worked for 19 years as Global Travel Manager for Thomson/Technicolor and began her career in sales for US Airways. In 2008 and 2013, Business Travel News named her a Best Practitioner for meetings management and leveraging technology. In 2013 Business Travel News named her one of the 25 Most Influential and in 2000 selected her as Travel Manager of the year. She was also 103

W I N i T TA L E N T DEVEL OP M ENT C ommittee

Amber Kelleher

Managing Director, Global Engagement ACTE [email protected]

Amber Kelleher is Managing Director of Global Engagement for the Association of Corporate Travel Executives (ACTE). In her role, Amber oversees ACTE’s global engagement strategy with ACTE’s key stakeholders to extend and enhance ACTE’s relevance among travel professionals and the corporate travel industry. Amber has an extensive background in international executive education and holds an MBA from Thunderbird School of Global Management.

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WI NiT TA LENT DEVELOPMENT Committee

Jeanne Long

GetThere Product Director Sabre [email protected]

Jeanne Long is responsible for the product plan of GetThere, the centerpiece of Sabre Corporate Solutions. She also oversees GetThere site quality and manages a global team of product marketing managers. Previously, Jeanne has held management roles at Sabre in operations, business development, global and corporate accounts. Her distinguished career at Sabre has seen recognized several times, including being named Europe Employee of the Year. Jeanne has 20 years of experience in the travel industry and holds a degree from LeMoyne College in Syracuse, New York, and a Graduate Certificate in Marketing from SMU’s Cox School of Business.

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W I N i T TA L E N T DEVEL OP M ENT C ommittee

Denise Sheldon, GTP

Director, West Region Sales, NA Virgin Atlantic Airways [email protected]

With more than 25 years in the travel industry, Denise Sheldon is the Director, West Region Sales in North America for Virgin Atlantic. Most recently, Denise was the Director of Sales and General Manager, North America Sales for Korean Air. In her role at Korean Air, Denise directed the national sales team in developing new business and managing key relationships with mega agencies, key agencies and corporate business clientele. True to her belief that training and mentoring individuals is the key to any company’s success, she lobbied for Korean Air to join the GBTA Foundation. Her team and clients have benefited through this participation through added educational opportunities. She also sat on the SkyTeam Global Corporate Task Force team responsible for developing and implementing SkyTeam contract processes. Denise led and inspired a diverse team located throughout the U.S. and Canada responsible for advancing global and local revenue and share. She implemented a data tool early on to ensure the right tools were in place to 106

make sound decisions. Key areas of focus include consultative sales, competitive analysis, complex contract negotiations and an industry reputation for building partnerships as a solutions expert, change agent and manager. Previously and for the majority of her career, Denise was with Delta Air Lines where she held various leadership positions. In her early years at Delta, Denise took initiative to re-write the Basic Reservation Sales course for all new hire training in order to improve the retention rate. She held leadership positions that covered not only training, but City Ticket Offices, Human Resources, and Customer Service and she was part of the transition team during the Delta/ Western merger. Denise is a member of the Global Business Travel Association, Global Business Travel Association Foundation, Association of Corporate Travel Executives and the Los Angeles Business Travel Association. Denise currently resides in the Los Angeles, California area.

WI NiT TA LENT DEVELOPMENT Committee

David E. Thompson Jr., CPSM

Director, Global Travel & Meetings Services Estée Lauder Companies [email protected]

David E. Thompson Jr. began his career at National Retail Systems were he was a Logistics Manager. Over the last decade, David has held several leadership positions with increasing levels of responsibilities primarily in Supply Chain and Supply Management. In May of 2013, David was named Director of Global Travel & Meeting Services at The Estée Lauder Companies the global leader in prestige beauty. David currently oversees the global travel function from end-to-end. David holds a Bachelor of Science degree from The Pennsylvania State University and is currently pursuing his MBA.

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W I N i T C o nnecti ons AL P HABETI C AL I ndex Abella, Sally.................................65

Greenberg, Peter........................15

Porco, Liz.....................................48

Agrapides, Argie.........................28

Grimmett, Gail.............................15

Repoli, Dawn...............................54

Allen, Cindy.................................90

Harrington, Claire........................72

Routh, Tammy..............................97

Almeida, Mimi.............................70

Heinritz, Beverly..........................27

Runyan, Dee................................84

Anderson, Doug..........................15

Henshaw-Cox, Kerrie...................36

Salcito, Carol Ann........................82

Aydag, Maria...............................98

Herman, Krissy.............................78

Salvatore, Anita...........................63

Barbosa, Esther...........................51

Heston, Cindy............................103

Santino, Barbara..........................29

Barnard, Barbara.........................60

Hicks, Christie................................6

Saunders, Tracie .........................57

Bastrentaz, Mary..........................96

Hilfman, Dave................................7

Sedky, Hervé...............................11

Benson, Katie..............................15

Iwamoto, Kevin............................76

Seitz, Bradley...............................64

Bhatia, Bindu...............................26

Kaye, Kim....................................99

Shanly, Barbara............................88

Brink, Kellen................................87

Kelleher, Amber.........................104

Share, Michael.............................50

Brooks, Olivia..............................41

Kelliher, Donna..............................8

Sheldon, Denise........................106

Broughton, Sandra......................66

Kloepfer, Ann..............................67

Shumate, Cindy...........................85

Brown, Anna................................38

Koetting, Mike.............................30

Simpson, Julie.............................33

Burchfield, C. Maylena................42

Kreeger, Craig.............................15

Singh, Steve................................12

Casto, Marc.................................77

Kroboth, Tracey...........................52

Sisco, Jim.....................................93

Centofanti-Powers, Donna..........94

Lee, Noel.....................................43

Stapelmann, Jami........................79

Clark, Bridget..............................39

Lee, Michelle “Mick”.....................9

Tau, Phillip...................................80

Codispoti, Pamela.......................15

Linville, Jud..................................10

Thompson, Jr., David E.............107

Crum, Richard............................100

Long, Jeanne.............................105

Tillman, Alicia..............................37

D’Astolfo, Tony............................86

McGee, Jennifer Kane.................73

Troped, Bonnie............................55

Dalton, Amy................................31

Manning, Christa Degnan...........61

Valenza, Linda..............................56

DeSantis, Shani............................92

Matthews, Kathleen....................15

Visser, Rita...................................91

Dodson, Vicky..............................62

Meyer, David...............................15

Voss, Cathy..................................15

Dowling, Dorothy........................15

Nick, Alexa..................................15

Walsdorf, Jennifer.......................75

Dubin, Lane.................................40

Oliver-Eckhardt, Linda.................32

Walker, Rana................................15

Dunton-Tinnus, Christine..........101

Ourmières-Widener, Christine.....15

Walkoski, Jessica.........................74

Feuell, Val..................................102

Paul, Lisa......................................46

Warner, Holly...............................47

Gardiner, Patricia.........................49

Paurowski, Tracy..........................68

Washburn, Harriet.......................83

Gomez, Caitlin.............................71

Pearsall, Jane...............................53

WIN i T C o nne ctions C ompany I nd ex Accenture Mary Bastrentaz................................................. 96 ACE Group Shani DeSantis................................................. 92 ACTE Amber Kelleher........................................................104 ADTRAV Travel Management C. Maylena Burchfield........ 42 AECOM Sandra Broughton................................................. 66 All Performance Associates Mimi Almeida........................ 70 American Express Kellen Brink........................................... 87 American Express Pamela Codispoti.................................. 15 American Express Barbara Shanly...................................... 88 American Express Global Business Travel Anna Brown..........38 American Express Global Business Travel Bridget Clark.. 39 American Express Global Business Travel Lane Dubin..... 40 American Express Global Business Travel Alicia Tillman.. 37 American Express Meetings & Events Olivia Brooks.........41 American Express Travel Tracy Paurowski ....................... 68 AstraZeneca Kerrie Henshaw-Cox...................................... 36 BCD Travel Amy Dalton...................................................... 31 Best Western International Dorothy Dowling................... 15 Best Western International Jane Pearsall.......................... 53 BottomLine Group Alexa Nick............................................ 15 Business Travel News David Meyer.................................... 15 Carlson Wagonlit Travel Doug Anderson.......................... 15 Carlson Wagonlit Travel Barbara Barnard.......................... 60 Carlson Wagonlit Travel Bindu Bhatia................................ 26 Carlson Wagonlit Travel Vicky Dodson.............................. 62 Carlson Wagonlit Travel Val Feuell...................................102 Carlson Wagonlit Travel Cathy Voss................................... 15 Casto Travel Marc Casto..................................................... 77 CBS News Peter Greenberg............................................... 15 CitiCards Jud Linville........................................................... 10 Citigroup Michelle “Mick” Lee............................................. 9 Citigroup Liz Porco.............................................................. 48 Citigroup Holly Warner....................................................... 47 CityJet Christine Ourmières-Widener................................. 15 Concur Cindy Allen.............................................................. 90 Concur Mike Koetting......................................................... 30 Concur Steve Singh............................................................. 12 Condé Nast Tracey Kroboth................................................ 52 Cornerstone Information Systems Phillip Tau................... 80 CREATETALENT Christine Dunton-Tinnus........................101 Delta Air Lines Gail Grimmett............................................ 15 Dinova Beverly Heinritz....................................................... 27 Dominion GBTA Donna Kelliher......................................... 8 Estée Lauder Companies Jami Stapelmann...................... 79 Estée Lauder Companies David Thompson.....................107 FlightStats Noel Lee............................................................ 43

GR&AT Management Rana Walker..................................... 15 Harman International Sally Abella...................................... 65 HFS Research Christa Degnan Manning............................. 61 Highgate Hotels Esther Barbosa........................................ 51 HRG North America Caitlin Gomez.................................... 71 HRG North America Barbara Santino................................. 29 IBM Harriet Washburn......................................................... 83 JOVA Sales & Marketing Linda Valenza............................. 56 Keysight Technologies Kim Kaye....................................... 99 Klio Travel Ventures, LLC Hervé Sedky.............................. 11 Kuoni Destination Management Lisa Paul......................... 46 Langham Hospitality Investments Katie Benson............... 15 Langham Hotel Group Jennifer Kane McGee.................... 73 Lanyon Solutions Kevin Iwamoto........................................ 76 Managed Travel Consulting Julie Simpson........................ 33 Management Alternatives Carol Ann Salcito.................... 82 Marriott International Kathleen Matthews........................ 15 Marriott International Tammy Routh.................................. 97 MasterCard Worldwide Richard Crum.............................100 Microsoft Ann Kloepfer....................................................... 67 Neuberger Berman Tracie Saunders.................................. 57 NYSE Argie Agrapides........................................................ 28 Oracle Rita Visser................................................................. 91 PhoCusWright Tony D’Astolfo............................................ 86 Porter Airlines, Inc. Donna Centofanti-Powers.................. 94 Princeton University Cindy Shumate.................................. 85 Putnam Investments Bonnie Troped.................................. 55 Redpoint Consulting Claire Harrington.............................. 72 Reed Elsevier, Jim Sisco..................................................... 93 Sabre Inc./GetThere Jeanne Long...................................105 Share and Partners LLC Michael Share.............................. 50 Starwood Hotels Maria Aydag........................................... 98 Starwood Hotels Christie Hicks............................................ 6 The Travel Team, Inc. Krissy Herman.................................. 78 Topaz Bradley Seitz............................................................. 64 Travel Leaders Corporate Linda Oliver-Eckhardt............... 32 Travizon Anita Salvatore...................................................... 63 Tristar Worldwide Chauffeur Svcs Patricia Gardiner......... 49 Tzell Travel Group Northwest Jennifer Walsdorf.............. 75 Tzell Travel Group Northwest Jessica Walkoski................ 74 United Dave Hilfman............................................................. 7 Virgin Atlantic Airways Craig Kreeger............................... 15 Virgin Atlantic Airways Denise Sheldon..........................106 Wellpoint, Inc. Cindy Heston............................................103 WINiT Dawn Repoli............................................................. 54 World Travel, Inc. Dee Runyan........................................... 84

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