Conveyancing Guide - Advanced [PDF]

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ALB Conveyancing Guide (1.0.0) Everything you need to know to run the Conveyancing application against a matter.

© Advanced Legal 2013 By Jonathan Smith (CON100161213)

Disclaimer Advanced Legal is satisfied that the information contained in this document is correct at the time of production. Advanced Legal does not accept responsibility for any loss of profit, loss of data or any indirect, special or consequential damages resulting from its use. As the software changes continuously, it is important that you always check the current position with Advanced Legal. All information, text, images and layout are the exclusive property of Advanced Legal and you are only permitted to print, copy, download or temporarily store extracts from this document with prior permission. Any attempt to damage this document or act in contravention of these Terms and Conditions may lead to legal redress. Advanced Legal is a trading name of Advanced Legal Solutions Limited which is part of Advanced Computer Software Group plc. Registered in England under number 01738381 at Munro House, Portsmouth Road, Cobham, Surrey, KT11 1TF. © Advanced Legal Solutions Limited, Dec 2013. All rights reserved.

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Contents Introduction .................................................... 1 About this document........................................................... 2 Document conventions ........................................................ 2 What's new in this release ................................................... 4 Getting help and support ..................................................... 4

PART 1: Getting started ................................... 5 Introducing Conveyancing ................................................... 6 Installation and setup ......................................................... 7 Exploring the workspace ..................................................... 7 Customising Conveyancing .................................................. 8 Frequently asked questions ................................................. 9

PART 2: Screens............................................. 11 Sale screens .................................................................... 12 Apportionments .......................................................... 12 Buyer(s) .................................................................... 13 Costs ........................................................................ 14 Exchange details ........................................................ 15 Instructions ............................................................... 16 Mortgagees ................................................................ 17 Property .................................................................... 18 Sale details ................................................................ 19 Settings .................................................................... 20 Purchase screens ............................................................. 21 Additional disbs .......................................................... 21 Additional enquiries .................................................... 22 Costs ........................................................................ 23 Exchange details ........................................................ 24 Leasehold details ........................................................ 25 Mortgage details ......................................................... 26 Pre-completion checklist .............................................. 27 Pre-exchange checklist ................................................ 28 Property .................................................................... 29 Purchase details ......................................................... 30 Searches ................................................................... 31

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Seller(s) .................................................................... 32 Settings .................................................................... 33 Transfer details .......................................................... 34 Transfer screens .............................................................. 35 Additional searches ..................................................... 35 Leasehold details ........................................................ 36 Mortgage details ......................................................... 37 No search insurance.................................................... 38 Other parties ............................................................. 39 Our costs ................................................................... 40 Pre-completion checklist .............................................. 41 Property details .......................................................... 42 Settings .................................................................... 43 Transfer deed checklist................................................ 44 Transfer details .......................................................... 45 Transfer searches ....................................................... 46 Transferor details ....................................................... 47

PART 3: Favourites ........................................ 48 Produce a blank letter ....................................................... 49 Produce a matter aborted letter ......................................... 49 Produce a notice of assignment .......................................... 50 Produce an assignment of guarantee .................................. 50 Open the sale checklist ..................................................... 51 Open the purchase checklist .............................................. 52 Send the radiological results .............................................. 52 Confirm receipt of charge .................................................. 53 Send the NHBC booklet ..................................................... 54 Create solvency declaration ............................................... 54

PART 4: Milestones ........................................ 56 View key milestones ......................................................... 57

PART 5: Processes ......................................... 58 Sale processes ................................................................. 59 1. Take instructions .................................................... 61 2. Information relating to the title................................. 64 3. Prepare contract ..................................................... 66

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Contents

4. Pre-exchange ......................................................... 66 5. Exchange ............................................................... 68 6. Pre-completion ....................................................... 69 7. Completion ............................................................ 71 8. Post-completion ...................................................... 74 Purchase processes .......................................................... 75 1. Take instructions .................................................... 77 2. Perform searches .................................................... 79 3. Pre-exchange ......................................................... 84 4. Exchange ............................................................... 87 5. Pre-completion ....................................................... 88 6. Completion ............................................................ 92 7. Post-completion ...................................................... 93 Transfer processes ........................................................... 95 1. 2. 3. 4. 5. 6.

Initiate transfer details ............................................ 97 Instructions............................................................ 97 Prepare transfer ..................................................... 98 Pre-transfer ......................................................... 100 Transfer............................................................... 103 Post-transfer ........................................................ 104

PART 6: Appendices ..................................... 106 Appendix 1: Sale documents ........................................... 107 Appendix 2: Sale forms ................................................... 110 Appendix 3: Purchase documents ..................................... 111 Appendix 4: Purchase forms ............................................ 116 Appendix 5: Transfer documents ...................................... 118 Appendix 6: Transfer forms ............................................. 120

Index ........................................................... 123

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Introduction

This document covers everything you need to know to run Conveyancing against a matter. Use it as a reference guide when you need to progress matters through the Conveyancing process or simply to find out what each step entails.

In this section:    

About this document Document conventions What's new in this release Getting help and support

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About this document This document contains the information you need to become familiar with the Conveyancing Case Management application and to help you get started with basic tasks. It is designed to accompany the main online Help, which is available from within ALB, as well as other learning resources, such as training and tutorials. For more information about additional learning resources visit the online Help or contact Support during office hours on 0844 815 5575. In this document, you'll learn about the:      

Workspace Screens Favourites Milestones Processes Documents and forms

The aim of this document is to provide you with an understanding of the different elements of the Conveyancing application, so by the end of it you should be comfortable with its operation and better understand its capabilities. We recommend that you read this document in conjunction with the Case Operator's guide, which covers procedures for progressing and managing matters that are common to all Case applications.

Your author So, who am I exactly? My name is Jonathan Smith and I'm a Technical Author at Advanced Legal. I've been working at Advanced Legal for 12 years and started authoring some 19 years ago (yep, it's been a while). I strive to produce high quality documentation, but I encourage you to tell me what you think, so feel free to send me your comments.

Document conventions This document is intended to be used as a reference guide, so you can dip in and out of it as and when required. However, it can also be read from start to finish to give you a working understanding of the entire Conveyancing application.

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Introduction

The following table describes important conventions used throughout this document when talking about Conveyancing and its components. Conventions Term

Description

Conveyancing

This refers to the entire application and all of its tools and components; entities, formulas, lookups, screens, documents, workflow, and processes. Conveyancing may be also referred to as "the application" to improve readability. When talking about Conveyancing this always refers to the current version, unless stated otherwise

Common terms

Process. A process orchestrates a series of tasks and creates tasks when it requires you to something in order for it to progress. Task. An activity that must be completed in order to progress a matter, e.g. entering an estate agent.

Fields and button names

Field and button names are shown in bold, so that it is easier to identify them. Example: In Name, type a name and click OK

Menus and commands

Menus and commands are shown in bold, so that it is easier to identify them. Example: Click File > Open

Notes

Notes (including general notes, cautions, tips, and warnings) are used to call your attention to important advisory. Example: NOTE It is good practice to save your work as you go

Click and press

Click refers to choosing a command or option. Press refers to pressing a key on the keyboard to initiate an action. Example: Click OK Press Ctrl

Select and clear

Select refers to clicking a check box to place a tick in it. Clear refers to clicking a check box to clear a tick from it. Example: Select the Primary key check box Clear the Encrypt check box

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What's new in this release The following list provides a summary of the major changes in this release. It shows new or revised content in terms of usage, policy or procedure and should be reviewed. Revision history Date

Description

12/12/13

First issue.

Getting help and support Online Help for Conveyancing is available from directly within the software itself. Help is web-based and hosted by Advanced Legal so that when you use Conveyancing you get the most recently updated product Help appropriate to the version you are running. It has a user-friendly interface that supports advanced navigation features. For example, you can perform a full text search across the entire online Help or browse topics page-by-page using the table of contents. A link to a PDF version of the online Help is also included. Help is accessed from the Help tab. It is also possible to access the latest release notes. If you need additional help and support, beyond the information provided in this document or the associated online Help, please get in touch.

Getting in touch As an Advanced Legal customer you are entitled to free upgrades during office hours. If you would like to upgrade or you need further assistance, please call 0844 815 5575 between 8:30AM–6:00PM*. If you need additional help and support, beyond the information provided in this document, please visit the support portal. Alternatively, use any of the following methods to get in touch:     

Make a general enquiry on 0844 815 5575 Book a training course on 0870 330 6688 Email the support desk at [email protected] Contact us via the Advanced Legal website Become a member of the Advanced Legal User Group (ALUG)

*Monday to Friday

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PART 1: Getting started

In this section:     

Introducing Conveyancing Installation and setup Exploring the workspace Customising Conveyancing Frequently asked questions

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Introducing Conveyancing The ALB Conveyancing case application is a powerful and comprehensive solution, allowing you to handle all aspects of sale, purchase, and transfer of equity of residential property in a highly automated environment. It automates many of the routine administrative tasks that are required through the life of a matter, for example: 

Quick production of documents ensuring fee earners spend their time earning and not on administration.



Streamlined procedures leading to faster turnaround of cases resulting in increased case handling and profitability.



Automatic calculations eliminating the risk of human error and saving valuable time and effort.



Key data collection as cases progress, allowing for rapid production of client reports.



Seamless links to external websites (e.g. Land Registry) enabling online checking of information.



Integration with Laserform enabling accurate data population and instant form completion.



Enhanced profitability without compromising the service to your clients.

Conveyancing has been built to give your firm the best chance of competing and prospering in this price sensitive market. It is designed to run "out of the box" with ALB and provides an easy to use yet highly effective tool to help you get ahead of the competition.

Key features 

Flexible workflow. Using workflow, Conveyancing contains all the components required to drive the conveyancing process. For example, in order for the person who interacts with the application to capture information and progress matters, the appropriate screens are displayed as and when tasks are actioned. All tasks are orchestrated in this way. Workflow manages all aspects of conveyancing matters from taking initial instructions through to completion. Although standard workflows are provided, you can customise these to your own requirements.

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Document production. Automatic completion of forms and customisable document management templates ensures that all client correspondence is completed accurately, quickly, and in a professional and standardised format. A complete library of documents and forms are included and these can be added to or easily customised.



Cost control. In-built time recording allows you to monitor time spent on tasks to ensure profitability on every case is achieved.

NOTE



For information about customisation, please see Customising Conveyancing.

Installation and setup Conveyancing is installed and configured by Advanced Legal. This involves running a series of installers, which also includes the installation of Workflow Server (if not already installed). This stores all the components required by Conveyancing and is then used to provide access to the application in Practice Management System (PMS). The integration between Conveyancing and PMS is tightly controlled by specific system parameters in ALB. These allow the software to talk to each other. In the future ALB will be setup so that its client and matter inception functions will hook into Conveyancing so that the process can be initiated when a client and matter are created.

Not got it yet? Conveyancing is a licensed application, available as a chargeable option—it is not shipped as standard. If you would like to take advantage of its features or would like more information, please contact your account manager or call 0844 815 5575 to speak to a Sales representative.

Exploring the workspace Conveyancing is workflow driven and hooks into ALB. When the application is added to a matter, it becomes accessible via a button in the top righthand corner of the Matter Details screen. The application opens in a new window and contains a series of tabs. From here you can check related matter details, collect data by completing the various screens, initiate a

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frequently used function (e.g. produce a blank client letter), and view/action an associated workflow process. Fig. Conveyancing window

A. Matter details tabs B. Conveyancing tabs 

     

The Summary, Contacts, Document History, Diary, and Notes tabs are identical to those in the Matter Details screen. They are available here so you can access the same information without leaving Conveyancing. The Sale tab provides access to the main Sale screens. The Purchase tab provides access to the main Purchase screens. The Transfer of Equity tab provides access to the main Transfer of Equity screens. The Favourites tab provides access to buttons that run frequently used or useful ad-hoc functions, such as producing a blank client letter. The Milestones tab provides access to key dates associated with Conveyancing, e.g. completion date. The Processes tab provides access to all the Conveyancing processes.

Customising Conveyancing Conveyancing has been designed to run out of the box, with no development or modification required by you. It follows the standard Conveyancing business model. However, if you are a developer and need

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PART 1: Getting started

the ability to customise aspects of the Conveyancing workflow to your own requirements, then this is possible via Designer Studio. Designer Studio is a powerful and comprehensive solution for accessing, designing, and publishing the components that automate business processes. Using Designer Studio you can manage and maintain all the components that comprise Conveyancing. Designer Studio is a licensed module, available as a chargeable option. If you would like to purchase this or you would like more information, please contact your account manager or call 0844 815 5575.

Frequently asked questions Have a nagging question that you need answering? Maybe we've already answered it. Please check the frequently asked questions below:

Does the Conveyancing application cover both Sale and Purchase? Yes, the Conveyancing Case application can be used to run Sale, Purchase, and Transfer of Equity cases.

Can I perform searches online using the Conveyancing application? Yes, the system is configured to call out to a search provider website where online searches are selected. You can then log into that site to perform your online searches.

Can I make SDLT submissions online? All forms can be completed for online SDLT submission, as part of the Conveyancing application. This is available if you subscribe to the Laserforms E-subs module.

Does the Conveyancing application work out my SDLT? Yes, for Purchase the SDLT is calculated automatically based on the purchase price.

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Can I modify the documents? Yes you can modify each document as it is presented and save the changes. Alternatively, you can change all of the documents to your firm's own documents.

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PART 2: Screens

In this section:   

Sale screens Purchase screens Transfer screens

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Sale screens These screens record all the sale-related information that is used as the matter progresses. Use this section as a reference guide whenever you need to find out what each screen captures.

Apportionments This screen calculates the division of any outgoing costs on a property, due at the completion date, between the seller and the buyer. The apportionments are shown on the completion statement.

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Buyer(s) This screen allows you to enter the name and address of the buyers.

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Costs This screen captures all the costs associated with the sale. These are used to populate relevant documents and letters as the matter progresses.

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PART 2: Screens

Exchange details This screen records all the information relating the exchange. This information is used to populate relevant letters and documents as the matter progresses.

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Instructions This screen captures the instructions on the sale. This information is used to populate letters and documents as the matter progresses.

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PART 2: Screens

Mortgagees This screen captures details of all the mortgages relating to the property, which is used to progress the matter.

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Property This screen captures the details of the property being sold. This information is used throughout the matter.

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Sale details This screen captures details of property being sold, including the sale price. This information is used to progress matter.

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Settings This screen is presented at the start of the matter, it allows you to set how each matter is run, e.g. record time, display Help messages, communicate via email, etc.

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PART 2: Screens

Purchase screens These screens record all the purchase-related information that is used as the matter progresses. Use this section as a reference guide whenever you need to find out what each screen captures.

Additional disbs This screen records details of additional disbursements relating to the purchase. This information is used to populate relevant letters and documents as the matter progresses.

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Additional enquiries This screen captures details of any additional enquiries raised relating to the property. This information is used to populate relevant letters and documents as the matter progresses.

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Costs This screen captures all the costs associated with the purchase. These are used to populate relevant documents and letters as the matter progresses.

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Exchange details This screen records all the information relating to the exchange. This information is used to populate relevant letters and documents as the matter progresses.

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PART 2: Screens

Leasehold details This screens records details of the lease on a Leasehold property. This information is used to populate relevant letters and documents as the matter progresses.

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Mortgage details This screen records details of the mortgage the Purchaser has secured. This information is used to populate relevant letters and documents as the matter progresses.

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PART 2: Screens

Pre-completion checklist This checklist is used to confirm that you have completed everything that you need to in order to complete. The information entered here is used to produce a checklist for the file.

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Pre-exchange checklist This checklist is used to confirm that you have completed everything that you need to in order to exchange. You must carry out these checks before you can proceed to exchange. The information entered here is used to produce a checklist for the file.

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PART 2: Screens

Property This screen captures the details of the property being purchased. This information is used throughout the matter.

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Purchase details This screen captures details of property being purchased, including the purchase price. This information is used to progress matter.

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PART 2: Screens

Searches This screen captures the details of the searches that are required and the associated costs. This screen is also used to record the date searches are received.

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Seller(s) This screen allows you to enter the name and address of the sellers.

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Settings This screen is presented at the start of the matter, it allows you to set how each matter is run, e.g. record time, display Help messages, etc.

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Transfer details This screen records the transfer details. This information is used to populate relevant letters and documents as the matter progresses.

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Transfer screens These screens record all the transfer-related information that is used as the matter progresses. Use this section as a reference guide whenever you need to find out what each screen captures.

Additional searches This screen captures the details of the searches that are required and the associated costs. This screen is also used to record the date searches are received.

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Leasehold details This screens records details of the lease on a Leasehold property. This information is used to populate relevant letters and documents as the matter progresses.

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Mortgage details This screen records details of the mortgage the Purchaser has secured. This information is used to populate relevant letters and documents as the matter progresses.

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No search insurance This screen captures information relating to Transfer of Equity searches. This is used to populate relevant letters and documents as the matter progresses.

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Other parties This screen records details of the other parties. This information is used to populate relevant letters and documents as the matter progresses.

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Our costs This screen captures all the costs associated with the Transfer of Equity. These are used to populate relevant documents and letters as the matter progresses.

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Pre-completion checklist This checklist is used to confirm that you have completed everything that you need to in order to complete. The information entered here is used to produce a checklist for the file.

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Property details This screen captures the details of the property being transferred. This information is used throughout the matter.

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Settings This screen is presented at the start of the matter, it allows you to set how each matter is run, e.g. record time, display Help messages, etc.

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Transfer deed checklist This checklist is used to confirm that you have completed everything that you need to in order to complete. The information entered here is used to produce a checklist for the file.

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Transfer details This screen records the Transfer of Equity details. This information is used to populate relevant letters and documents as the matter progresses.

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Transfer searches This screen captures information relating to Transfer of Equity searches. This is used to populate relevant letters and documents as the matter progresses.

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Transferor details This screen captures the name of the transferor. This is used to populate relevant letters and documents as the matter progresses.

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PART 3: Favourites

In this section:          

Produce a blank letter Produce a matter aborted letter Produce a notice of assignment Produce an assignment of guarantee Open the sale checklist Open the purchase checklist Send the radiological results Confirm receipt of charge Send the NHBC booklet Create solvency declaration

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PART 3: Favourites

Produce a blank letter Use this procedure to quickly produce a blank letter for a client or solicitor.

To produce a blank letter: 1. In Conveyancing, on the Favourites tab, click:  

Blank letter to client, or Blank letter to solicitor.

2. In the Task Pane, the select the desired contact and click Next. The letter is now generated and opened in Word. 3. When Word opens, compose the rest of the letter and then save and close it. 4. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

5. Click Next and then Finish. The document is saved to history.

Produce a matter aborted letter Use this procedure to quickly produce a letter to the other side's solicitor advising them that the sale or purchase matter has fallen through.

To produce a matter aborted letter: 1. In Conveyancing, on the Favourites tab, click Abort sale/purchase process. 2. In the Task Pane, select the desired contact and click Next. The letter is now generated and opened in Word. 3. When Word opens, check the letter and then save and close it. 4. Next, specify the document details. You can:

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   

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

5. Click Next and then Finish. The document is saved to history.

Produce a notice of assignment Life Insurance Policies may be assigned to the mortgage lender to pay off the monies owed to them should your client die. If the property is sold, the interest in the life policy need no longer be assigned to them. Use this procedure to quickly produce a Notice of Assignment.

To produce a notice of assignment: 1. In Conveyancing, on the Favourites tab, click Notice of assignment. 2. In the Task Pane, attach the desired contact and click Next. 3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

Produce an assignment of guarantee Use this procedure to quickly produce an Assignment of Guarantee.

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PART 3: Favourites

To produce an assignment of guarantee: 1. In Conveyancing, on the Favourites tab, click Assignment of guarantee. 2. In the Task Pane, attach the desired contact and click Next. 3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

Open the sale checklist Use this procedure to see a sale checklist.

To open the sale checklist: 1. In Conveyancing, on the Favourites tab, click Sale checklist. 2. In the Task Pane, attach the desired contact and click Next. 3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

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6. Click Next and then Finish. The document is saved to history.

Open the purchase checklist Use this procedure to see a purchase checklist.

To open the purchase checklist: 1. In Conveyancing, on the Favourites tab, click Purchase checklist. 2. In the Task Pane, attach the desired contact and click Next. 3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

Send the radiological results Use this procedure to send the radiological results to the client.

To send radiological results: 1. In Conveyancing, on the Favourites tab, click Radon result to client. 2. In the Task Pane, complete the following and click Next.  

Radon traces found? Specifies whether the environmental search has detected traces of radon. Cost of radon protection. If yes to the above, specify the cost of the radon protection.

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PART 3: Favourites

3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

Confirm receipt of charge Use this procedure to produce a letter confirming receipt of the charge.

To confirm receipt of charge: 1. In Conveyancing, on the Favourites tab, click Charge received. 2. In the Task Pane, select the desired contact and click Next. 3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

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Send the NHBC booklet Use this procedure to send the NHBC booklet to the client.

To send the NHBC booklet: 1. In Conveyancing, on the Favourites tab, click Send NHBC booklet. 2. In the Task Pane, select the desired contact and click Next. 3. Click Next again to confirm the attached contact. The letter is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:    

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

Create solvency declaration Use this procedure to generate a solvency declaration to send to the owner(s), if required.

To create a solvency declaration: 1. In Conveyancing, on the Favourites tab, click Solvency declaration. 2. In the Task Pane, select the desired contact and click Next. 3. Click Next again to confirm the attached contact. The declaration is now generated and opened in Word. 4. When Word opens, check the letter and then save and close it. 5. Next, specify the document details. You can:

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PART 3: Favourites

   

Change the folder to store the document. Change the description/file name. Add some notes or comments. Amend the save options, e.g. use versioning.



If required, you can regenerate or open the current document.

6. Click Next and then Finish. The document is saved to history.

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PART 4: Milestones

In this section: 

View key milestones

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View key milestones It is possible to view the key dates associated with Case matters (e.g. completion date) altogether, in one place. The dates are populated by the application's workflow and are displayed on the Milestones tab. This allows you to see an overview of the milestones and easily check what stage has been reached. Where a date is shown, the process has completed.

To view a milestone: 1. In Conveyancing, click the Milestones tab. The dates for each milestone are split into separate columns for Sale and Purchase.

NOTE



The dates are read-only, i.e. they cannot be changed.

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NOTES



For improved readability, all levels of process are referred to as "process" in this section, irrespective of their position in the hierarchy.



To see the documents and forms associated with each process, please refer to the Appendices.

In this section:   

Sale processes Purchase processes Transfer of Equity processes

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Sale processes Use this section as a reference guide whenever you need to find out what each process entails and the conditions that must be met in order for them to run and/or complete successfully. To see how the processes fit into the overall Conveyancing model, take a look at the process map below.

Process map 1.

Take instructions: 1.1.

Set up system:

1.1.1. 1.1.2. 1.1.3. 1.2.

Confirm instructions and produce forms:

1.2.1. 1.2.2. 1.2.3. 1.2.4. 1.3.

Apply for office copies Office copies received? If land is unregistered Obtain redemption figure

Prepare contract: 3.1. 3.2.

4.

Send client information to the lender Correspond with the other side Correspond with the estate agent

Information relating to the title: 2.1. 2.2. 2.3. 2.4.

3.

Confirm instructions Produce additional documents Produce rule 3 letter Forms returned from client

Correspond with other parties:

1.3.1. 1.3.2. 1.3.3. 2.

Initiate sale process Enter estate agents Create clients/sellers

Draft contract Send draft contract to buyer

Pre-exchange: 4.1. 4.2. 4.3. 4.4.

Has the contract been approved Send enquiries to the client Respond to the pre-contract enquiries Amend the draft contract

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4.5. 4.6. 4.7. 5.

Exchange: 5.1. 5.2. 5.3. 5.4. 5.5.

6.

Estate agent account received Completion statement Transfer received Seller signed transfer Reply to requisitions Pre-completion checklist

Completion: 7.1. 7.2. 7.3. 7.4. 7.5. 7.6. 7.7. 7.8.

8.

Exchange contracts To client To other side To estate agent Request redemption figure

Pre-completion: 6.1. 6.2. 6.3. 6.4. 6.5. 6.6.

7.

Redemption figures in Pre-exchange checks Client funds transfer details

Monies in Key release Redeem charges Schedule deeds Send documents to buyer Pay agent Client moving address Account to sellers

Post-completion: 8.1.

File closure

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1. Take instructions This is always the first process actioned for a sale matter. It is split into 3 processes; Set up system, Confirm instructions and produce forms, and Correspond with other parties. Each of these has its own processes too. For further details see below.

1.1. Set up system This process collects important information about the matter so that it can be set up correctly. It also produces the relevant documents for confirming instructions and corresponding with the various parties involved.

1.1.1. Initiate sale process This process defines how Conveyancing responds and starts the sale process. You are asked for to specify a number of settings, complete information about the property being sold, the value of the sale, who is involved, and whether you are acting for the buyer and the seller.

1.1.2. Enter estate agents When you have received the estate agent's particulars of sale, this process allows you to create them or attach them from the existing contacts in the database. Conditions Override

Pre

An estate agent is not involved.

An estate agent must be involved. Set in Initiate sale process.

1.1.3. Create clients/sellers This process allows you to enter the names of all sellers. When you action Initiate sale process one of the questions is "How many sellers are there?". Your response to this determines whether this process is required or not. 

If there is only one seller, then their details are populated from the database automatically and the process is marked as Completed.



If there are two or more sellers, then you must enter each person one at a time by actioning this process. If sellers are missing, you have

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the ability to add them. When there is more than one client, whether married or not, you must enter each individual as a separate client. You are also asked if the clients are married. Conditions Override

Pre

-

Initiate sale process is complete.

1.2. Confirm instructions and produce forms This process confirms that you have been instructed and produces a number of related forms. Conditions Override

Pre

-

Set up system must be complete.

1.2.1. Confirm instructions When you want to send a Rule 3 letter to your client(s), this process asks you to confirm the costs and disbursements associated with the sale, the name of the secretary, the contact, and then generates a letter to your client(s) confirming the instructions and a response slip. RELATED TOPICS:



Documents

1.2.2. Produce additional documents This process produces additional documents relating to the sale. Conditions Override

Pre

Consent has been given by the client to correspond via email.

Confirm instructions must be complete and consent has not been given by the client to correspond via email. Set in Initiate sale process.

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RELATED TOPICS:

 

Documents Forms

1.2.3. Produce rule 3 letter If you act for both seller and buyer in a transaction, then you need your client's approval pursuant to Practice Rule 6. In this case, you are taken to the optional "Rule 3 letter" process to produce this. Conditions Override

Pre

You are not acting for both the buyer and the seller.

Produce additional documents must be complete and you must be acting for both the buyer and the seller. Set in Initiate sale process.

RELATED TOPICS:



Documents

1.2.4. Forms returned from client This is run to confirm safe receipt when all forms have been returned from your client. Conditions Override

Pre

-

Confirm instructions and produce forms is complete.

1.3. Correspond with other parties This is run when your client has confirmed that you are instructed. Once your instructions are confirmed, this process writes to other parties to say that you are acting. Conditions Override

Pre

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-

Confirm instructions and produce forms must be complete.

1.3.1. Send client information to the lender This is run when you want to send client information to the lender.

1.3.2. Correspond with the other side This is run when your client has confirmed that you are instructed. Once your instructions are confirmed, this process writes to the other side to say that you are acting.

1.3.3. Correspond with the estate agent This is run when your client has confirmed that you are instructed. Once your instructions are confirmed, this process writes to the estate agent to say that you are acting. Conditions Override

Pre

An estate agent is not involved.

An estate agent must be involved. Set in Initiate sale process.

2. Information relating to the title Conditions Override

Pre

-

Take instructions must be complete.

2.1. Apply for office copies When you wish to obtain details of your client’s title so that you can draft the contract. You have a choice. You can either request official copies by:

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Generating Laserform LROC1.



Recording your telephone request in a telephone attendance note.



Launching a document with a URL link which you can click on to go to the website of Land Registry Direct (or your chosen NLIS provider).

2.2. Office copies received? When you have received official copies of your client's title, this procedure either records the title number for use later or creates a diary entry for the step below. Conditions Override

Pre

The method of applying for office copies is via the Internet.

Apply for office copies must be complete and the method of applying for office copies is not via the Internet. Set in Apply for office copies.

2.3. If land is unregistered If your request for official copies shows that the land is not registered, this procedure creates an Epitome of Title and loads a partially populated LRSIM. Conditions Override

Pre

The property is on unregistered land.

Apply for office copies must be complete.

2.4. Obtain redemption figure This procedure writes to the redemption department. You are asked for the date of the charge (available from the official copies) so that you do not open yourself up to unlimited liability to redeem all charges against the property. It should be done at an early stage to see how much is owed under your client's mortgage (if at the outset you indicated they had one or more).

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Conditions Override

Pre

No redemption company.

Apply for office copies and Office copies received? are complete, and if the land is unregistered.

3. Prepare contract Conditions Override

Pre

-

Information relating to the title must be complete.

3.1. Draft contract Once you have obtained evidence of your client's title, you can draft the contract, this procedure produces the contract for sale, either in Word or in Laserform depending on your practice.

3.2. Send draft contract to buyer When you have drafted the contract, use this procedure to send the draft contract to the buyer's solicitor.

4. Pre-exchange Conditions Override

Pre

-

Prepare contract must be complete.

4.1. Has the contract been approved This process asks you if the contract has been approved.

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4.2. Send enquiries to the client This process sends the enquiries to the client. Conditions Override

Pre

There are no pre-contract enquiries.

Has the contract been approved must be complete and there must be pre-contract enquiries.

4.3. Respond to the pre-contract enquiries This process allows to respond to the pre-contract enquiries. Conditions Override

Pre

There are no pre-contract enquiries.

Send enquiries to the client must be complete and there must be pre-contract enquiries.

4.4. Amend the draft contract This process allows you to amend the draft contract. Conditions Override

Pre

Draft contract has previously been approved.

Has the contract been approved must be complete.

4.5. Redemption figures in This process allows you to enter details of the mortgage redemption figure. Conditions Override

Pre

There is not a mortgage, i.e. if the number of mortgages is set to 0.

Has the contract been approved must be complete.

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4.6. Pre-exchange checks This process allows you to check that you have the relevant information before exchanging. Conditions Override

Pre

-

Has the contract been approved must be complete.

4.7. Client funds transfer details If your client has not left instructions on how they would like any sale proceeds to be dealt with, this process produces a form for your client to sign indicating their preference for receiving funds.

5. Exchange Conditions Override

Pre

-

Pre-exchange must be complete.

5.1. Exchange contracts When you are ready to commit your client to the sale, this process records the details of the exchange and produces the memorandum for your file. You would action this as you make the telephone call to the seller's solicitors to perform the exchange.

5.2. To client When contracts have been exchanged and you wish to inform your client, this procedure writes to the client. Conditions Override

Pre

-

Exchange contracts must be complete.

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5.3. To other side When your client has confirmed that you are instructed, this step writes to the other side to say that you are acting. Conditions Override

Pre

-

Exchange contracts must be complete.

5.4. To estate agent When your client has confirmed that you are instructed, this step writes to the estate agent to say that you are acting. Conditions Override

Pre

An estate is not involved.

An estate agent must be involved. Set in Initiate sale process.

5.5. Request redemption figure This process applies where the property is mortgaged, and generates a letter requesting a redemption figure. Conditions Override

Pre

No redemption company.

Exchange contracts must be complete.

6. Pre-completion Conditions Override

Pre

-

Exchange must be complete.

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6.1. Estate agent account received This step is actioned if there is an estate agent and they have sent you their invoice. It records the amount of their invoice for the completion statement and writes to your client for their approval to pay it on completion. Conditions Override

Pre

An estate agent is not involved.

An estate agent must be involved. Set in Initiate sale process.

6.2. Completion statement This process produces a completion statement. NOTE



Your VAT number is not automatically inserted into the bill. To do this, you must manually add it to the bill template (DOC14).

6.3. Transfer received When the buyer has sent you the draft transfer for approval, this process either sends the transfer to your client for signature or returns it to the buyer's solicitors for amendment. Conditions Override

Pre

-

Completion statement must be complete.

6.4. Seller signed transfer If you have approved the transfer and sent it to your client, and they have sent it back signed, this procedure records the date the transfer was signed ready for completion. It also records whether we are authorised to pay the agent. Conditions Override

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Pre

PART 5: Processes

-

Transfer received must be complete and the draft transfer must be correct. Set in Transfer received.

6.5. Reply to requisitions Once you have approved the transfer, this procedure loads a Laserform and sends the form back to the solicitors for the buyer clarifying, amongst other things, where they should send the completions monies. Conditions Override

Pre

-

Seller signed transfer must be complete.

6.6. Pre-completion checklist Immediately prior to completion, this procedure produces a checklist for the file confirming that you have checked for second charges and are authorised to complete, etc. Conditions Override

Pre Reply to requisitions must be complete.

7. Completion Conditions Override

Pre

-

Pre-completion must be complete.

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7.1. Monies in When the bank telephone to say that monies have been received by telegraphic transfer on the day of completion, this procedure produces an attendance note confirming that the monies have been received. It also checks that the amount is correct.

7.2. Key release When you know that the monies have been safely received, and you wish to allow the buyer access to the sale property, this procedure produces an attendance note confirming that you have rung to release the keys. Conditions Override

Pre

-

Monies in must be complete.

7.3. Redeem charges On completion, to pay off the existing mortgage(s) over the sale property, this procedure produces the DS1/END form, covering letter, and cheque request for lenders who are not yet using electronic discharges. Conditions Override

Pre

There is no outstanding mortgage balance.

Key release must be complete.

7.4. Schedule deeds Before completion, this procedure produces a deeds schedule ready to send off to the buyer on completion with the deeds. Conditions Override

Pre

Not required for unregistered land.

Key release must be complete.

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7.5. Send documents to buyer On completion, this procedure produces a letter to the buyer's solicitors enclosing the title documentation. Conditions Override

Pre

-

Key release must be complete.

7.6. Pay agent If your client has authorised you to pay the estate agent out of the proceeds of sale, this procedure writes to the estate agent. Conditions Override

Pre

An estate agent is not involved.

Key release must be complete and an estate agent must be involved. Set in Initiate sale process.

7.7. Client moving address This process allows you to add the client's address if they have moved out. Conditions Override

Pre

-

Send documents to buyer must be complete.

7.8. Account to sellers Finalises the completion process. This process offers to amend your client's address if they have moved out. This ensures your marketing database is up to date. It then writes a concluding letter to your clients. Conditions Override

Pre

-

Client moving address must be

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complete.

8. Post-completion Conditions Override

Pre

-

Completion must be complete.

8.1. File closure When you are ready to put the file away, this procedure carries out file closing checks and produces a file closing sheet.

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Purchase processes Use this section as a reference guide whenever you need to find out what each process entails and the conditions that must be met in order for them to run and/or complete successfully. To see how the processes fit into the overall Conveyancing model, take a look at the process map below.

Process map 1.

Take instructions: 1.1.

Set up system:

1.1.1. 1.1.2. 1.1.3. 1.2.

Confirm instructions and produce forms:

1.2.1. 1.2.2. 1.3.

2.

Correspond with the other side Correspond with the estate agent

Forms returned from clients

Perform searches: 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7. 2.8. 2.9. 2.10. 2.11. 2.12. 2.13. 2.14. 2.15.

3.

Confirm instructions Produce rule 3 letter

Correspond with other parties:

1.3.1. 1.3.2. 1.4.

Initiate purchase process Enter estate agents Create clients/purchasers

Initiate searches Perform online searches Local authority search Personal search Drainage search Coal mining search Commons registration search Land Registry search Land charges search Bankruptcy search Company search Environmental search Chancel result to the client(s) Search(es) received Environmental results to client(s)

Pre-exchange:

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3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 4.

Exchange: 4.1. 4.2. 4.3. 4.4.

5.

Draft transfer Generate TA13 Send transfer to seller(s) Purchaser to sign transfer Perform searches Perform online searches Land Registry search Land charges search Bankruptcy search Company search Search(es) received Check replies to requisitions Completion statement and bill

Completion: 6.1. 6.2. 6.3.

7.

Exchange contracts Insurance on risk Certificate of title Post-exchange letters

Pre-completion: 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. 5.10. 5.11. 5.12. 5.13.

6.

Draft contract received Raise enquiries Check mortgage offer Report on title to client Pre-exchange checks Completion statement and bill

Send monies out To client on completion Deeds received

Post-completion: 7.1. 7.2. 7.3. 7.4.

Submit SDLT ES form Register title Send deeds to lender/client File closure

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1. Take instructions This is always the first process actioned for a purchase matter. It is split into 4 processes; Set up system, Confirm instructions and produce forms, Correspond with other parties, and Forms returned from client. Each of these has its own processes too. For further details see below.

1.1. Set up system This process collects important information about the matter so that it can be set up correctly. It also produces the relevant documents for confirming instructions and corresponding with the various parties involved.

1.1.1. Initiate purchase process This is always the first process actioned for any matter. It defines how the computer responds. You are asked on a number of screens to enter information relating to the purchase such as, which property is being bought, how much for and who is involved (e.g. estate agent), and how many buyers there are.

1.1.2. Enter estate agents When you have received the estate agent's particulars of purchase, this process allows you to create them or attach them from the existing contacts in the database. Conditions Override

Pre

An estate agent is not involved.

An estate agent must be involved. Set in Initiate purchase process.

1.1.3. Create clients/purchasers This process allows you to enter the names of all buyers. When you action Initiate purchase process one of the questions is "How many buyers are there?". Your response to this determines whether this process is required or not. 

If there is only one buyer, then their details are populated from the database automatically and the process is marked as Completed.

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If there are two or more buyers, then you must enter each person one at a time by actioning this process. If buyers are missing, you have the ability to add them. When there is more than one client, whether married or not, you must enter each individual as a separate client. You are also asked if the clients are married and whether both clients can receive correspondence at the same address.

Conditions Override

Pre

-

Initiate sale process is complete.

1.2. Confirm instruction and produce forms This process confirms that you have been instructed and produces a number of related forms. Conditions Override

Pre

-

Set up system must be complete.

1.2.1. Confirm instructions When you want to send a Rule 3 letter to your client(s), this process asks you to confirm the costs associated with the purchase, which searches are applicable to the matter, the name of the secretary, the contact, and then generates a series of letters to your client(s) confirming the instructions. These include, Document22, Document82, and Document71.

1.2.2. Produce rule 3 letter If you act for both seller and buyer in a transaction, then you need your client's approval pursuant to Practice Rule 6. In this case, you are taken to the optional "Rule 3 letter" process to produce this. Conditions Override

Pre

You are not acting for both the buyer and the seller.

You must be acting for both the buyer and the seller. Set in Initiate purchase process.

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1.3. Correspond with other parties This is run when your client has confirmed that you are instructed. Once your instructions are confirmed, this process writes to other parties to say that you are acting. Conditions Override

Pre

-

Confirm instructions and produce forms must be complete.

1.3.1. Correspond with the other side This is run when your client has confirmed that you are instructed. Once your instructions are confirmed, this process writes to the other side to say that you are acting.

1.3.2. Correspond with the estate agent This is run when your client has confirmed that you are instructed. Once your instructions are confirmed, this process writes to the estate agent to say that you are acting. Conditions Override

Pre

An estate agent is not involved.

An estate agent must be involved. Set in Initiate purchase process.

1.3.3. Forms returned from client When your client has returned the authority to act and client questionnaire this process records on the system the date these were received and the amount of money received from the client on account.

2. Perform searches Conditions Override

Pre

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-

Take instructions must be complete.

2.1. Initiate searches This process asks you if you want to use on online search facility and which searches you want to perform. It also asks whether land contamination is an issue.

2.2. Perform online searches This process requests Conveyancing searches online. It opens a new window, linking directly to http://www.psgonline.co.uk. However, this link is only a guide and can be changed to fall in line with the solicitors own Conveyancing search partners. Conditions Override

Pre

You have indicated that you do not wish to use online searches.

Initiate searches must be complete and you must have indicated that you wish to use an online search facility. Set in Confirm instructions or Initiate searches.

2.3. Local authority search This process requests a Local Authority search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a local authority search is required. Set in Confirm instructions or Initiate searches.

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2.4. Personal search This process requests a Personal search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a personal search is required. Set in Confirm instructions or Initiate searches.

2.5. Drainage search This process requests a Drainage search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a drainage search is required. Set in Confirm instructions or Initiate searches.

2.6. Coal mining search This process requests a Coal Mining search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a coal mining search is required. Set in Confirm instructions or Initiate searches.

2.7. Commons registration search This process requests a Commons Registration search.

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Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a commons registration search is required. Set in Confirm instructions or Initiate searches.

2.8. Land Registry search This process requests a Land Registry search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a Land Registry search is required. Set in Confirm instructions or Initiate searches.

2.9. Land charges search This process requests a Land Charges search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a land charges search is required. Set in Confirm instructions or Initiate searches.

2.10. Bankruptcy search This process requests a Bankruptcy search. Conditions

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Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a bankruptcy search is required. Set in Confirm instructions or Initiate searches.

2.11. Company search This process requests a Company search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a company search is required. Set in Confirm instructions or Initiate searches.

2.12. Environmental search This process requests an Environmental search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that an environmental search is required. Set in Confirm instructions or Initiate searches.

2.13. Chancel result to the client(s) This process writes to the client with the results of the Chancel search, if it was required. Conditions Override

Pre

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The search is not required.

Initiate searches must be complete and you must have indicated that a Chancel search is required. Set in Confirm instructions or Initiate searches.

2.14. Search(es) received This process collates the various searches and indicates that they have been received. Conditions Override

Pre

-

Initiate searches must be complete.

2.15. Environmental result to the client(s) This process writes to the client with the results of the Environmental search, if it was required. Conditions Override

Pre

The search is not required.

Environmental search must be complete.

3. Pre-exchange Conditions Override

Pre

-

Perform searches must be complete.

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3.1. Draft contract received When you have received the draft contract from the seller's solicitors, this process allows you to enter essential details from it into the system, and a letter of acknowledgement is sent to the seller’s solicitors.

3.2. Raise enquiries This is an optional step if you wish to make enquiries of the seller. It produces a letter which you can amend to suit the enquiries you wish to make. Conditions Override

Pre

There are no additional enquiries.

Draft contract received must be complete and there must be additional enquiries. Set in Confirm instructions or Initiate searches.

3.3. Check mortgage offer When you have received the mortgage offer, this process allows you to enter essential details from it into the system. You then have the option of advising your client of those terms in a letter, if your client is not going to come into the office to go through the papers. Conditions Override

Pre

-

Draft contract received must be complete.

3.4. Report on title to client When you have received the draft contract and mortgage offer, this process produces a detailed report on what the client is proposing to buy, with the option to send a covering letter, if you are not going to take your clients through this in your office. Conditions

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Override

Pre

-

Draft contract received must be complete.

3.5. Pre-exchange checks You must carry out these checks before you can exchange. This process draws your attention to crucial matters which must be considered before committing the buyer to exchange of contracts. These include:       

Checking the purchase details Completing the pre-exchange checklist Specifying whether joint or common tennants Indicating whether the client requires life assurance Selecting the Buildings Insurance provider Saving the pre-exchange checklist Selecting the exchange date

Conditions Override

Pre

-

Report on Title to client must be complete.

3.6. Completion statement and bill This process is run at any time before completion. It produces a completion statement and bill of costs, together with a letter to your client(s). 

If there is a linked sale, then you should produce the sale completion statement first. By replying yes to the question "Is there a linked sale?" you will be asked to enter the balance from the sale completion statement. This will be used in the purchase completion statement, so that the two documents can be read together.

Conditions Override

Pre

-

Pre-exchange checks must be complete.

NOTE

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Your VAT number is not automatically inserted into the bill. To do this, you must manually add it to the bill template (DOC41).

4. Exchange Conditions Override

Pre

-

Pre-exchange must be complete.

4.1. Exchange contracts When you are ready to commit your client to the purchase, this process records the details of the exchange and produces the memorandum for your file. You would action this as you make the telephone call to the seller's solicitors to perform the exchange.

4.2. Insurance on risk When risk passes to the buyer on exchange, this process writes or records a telephone attendance note putting the buildings (and life, if necessary) insurer on notice. Conditions Override

Pre

-

Exchange contracts must be complete.

4.3. Certificate of title After exchange, this process writes to the new lender with the Certificate of Title to request funds are made available. Conditions Override

Pre

The client is not buying with a mortgage.

Insurance on risk must be complete and the client is buying with a mortgage. Set in Take instructions.

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4.4. Post-exchange letters Immediately after exchange of contracts, this process writes to the following, confirming that exchange has taken place:   

The solicitors for the seller Your client(s) The estate agent

Conditions Override

Pre

-

Insurance on risk must be complete.

5. Pre-completion Conditions Override

Pre

-

Exchange must be complete.

5.1. Draft transfer This process asks a number of questions before producing the transfer. It should be run either prior to or after exchange, as you wish.

5.2. Generate TA13 This process produces Laserform TA13 which, among other things, determines the bank account funds need to be transferred to. It is run post exchange. Conditions Override

Pre

-

Draft transfer must be complete.

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5.3. Send transfer to seller(s) Once you have drafted the transfer you can action this process to send the drafted transfer with a covering letter. Conditions Override

Pre

-

Generate TA13 must be complete.

5.4. Purchaser to sign transfer Once you hear back from the seller's solicitor that the transfer is approved, this process can be used to send the transfer to your clients to sign. Conditions Override

Pre

-

Send transfer to seller(s) must be complete.

5.5. Perform searches This process produces bankruptcy and land charges searches by means of either telephone or post. It produces either a telephone note or a K15 and K16. It should be run before completion. Conditions Override

Pre

-

Purchaser to sign transfer must be complete.

5.6. Perform online searches This process requests Conveyancing searches online. It opens a new window, linking directly to http://www.psgonline.co.uk. However, this link is only a guide and can be changed to fall in line with the solicitors own Conveyancing search partners. Conditions

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Override

Pre

Online searches are not required.

Perform searches must be complete and you must have indicated that you wish to use an online search facility. Set in Confirm instructions or Initiate searches.

5.7. Land Registry search This process requests a Land Registry search. Conditions Override

Pre

The search is not required.

Perform searches must be complete and you must have indicated that a Land Registry search is required. Set in Confirm instructions or Initiate searches.

5.8. Land charges search This process requests a Land Charges search. Conditions Override

Pre

The search is not required.

Perform searches must be complete and you must have indicated that a land charges search is required. Set in Confirm instructions or Initiate searches.

5.9. Bankruptcy search This process requests a Bankruptcy search. Conditions Override

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Pre

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The search is not required.

Perform searches must be complete and you must have indicated that a bankruptcy search is required. Set in Confirm instructions or Initiate searches.

5.10. Company search This process requests a Company search. Conditions Override

Pre

The search is not required.

Perform searches must be complete and you must have indicated that a company search is required. Set in Confirm instructions or Initiate searches.

5.11. Search(es) received This process records the results of your bankruptcy and land charges searches once they have been received. You must do this every time a bankruptcy and land charges search result is received back into your office. Conditions Override

Pre

-

Perform searches must be complete.

5.12. Check replies to requisitions When you receive requisitions (i.e. a questionnaire asking about details of completion) from the seller's solicitor, this process enters key data such as which bank account you will send the money to and carries out precompletion checks. Conditions Override

Pre

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-

Search(es) received must be complete.

5.13. Completion statement and bill This process is run at any time before completion. It produces a completion statement and bill of costs, together with a letter to your client(s). 

If there is a linked sale, then you should produce the sale completion statement first. By replying yes to the question "Is there a linked sale?" you will be asked to enter the balance from the sale completion statement. This will be used in the purchase completion statement, so that the two documents can be read together.

Conditions Override

Pre

-

Check replies to requisitions must be complete.

NOTE



Your VAT number is not automatically inserted into the bill. To do this, you must manually add it to the bill template (DOC41).

6. Completion Conditions Override

Pre

-

Pre-completion must be complete.

6.1. Send monies out This process creates an internal telegraphic transfer request form to tell your accounts department to send the money to the seller in order to complete the purchase. It also writes to the seller's solicitor to confirm that this has been done. It should be performed on (or prepared in advance of) the day of completion.

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6.2. To client on completion After completion, this process updates your database with your client's new address and confirms that you have completed your work. Conditions Override

Pre

-

Send monies out must be complete.

6.3. Deeds received When you receive the documents transferring ownership from the seller's solicitor the day after completion, this process acknowledges safe receipt. Conditions Override

Pre

-

To client on completion must be complete.

7. Post-completion Conditions Override

Pre

-

Completion must be complete.

7.1. Submit SDLT ES form Post completion, this procedure produces an SDLT ES form.

7.2. Register title After completion, this process produces the appropriate form to register the change of ownership at the Land Registry. Conditions Override

Pre

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-

Submit SDLT ES form must be complete.

7.3. Send deeds to lender/client When you hear back from the Land Registry with confirmation that their work is done, this process sends the deeds to the mortgage lender for safe keeping or, if there is no mortgagee, to the buyer. Conditions Override

Pre

-

Register title must be complete.

7.4. File closure When you are ready to put the file away, this procedure carries out file closing checks and produces a file closing sheet. Conditions Override

Pre

-

Send deeds to lender/client must be complete.

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Transfer processes Use this section as a reference guide whenever you need to find out what each process entails and the conditions that must be met in order for them to run and/or complete successfully. To see how the processes fit into the overall Conveyancing model, take a look at the process map below.

Process map 1.

Initiate transfer details: 1.1. 1.2.

2.

Instructions: 2.1. 2.2. 2.3.

3.

Confirm instructions Correspond with transferor Forms returned from client

Prepare transfer: 3.1. 3.2. 3.3. 3.4.

4.

Enter transfer details Enter additional client

Request office copies Obtain deeds Request redemption figure Check mortgage offer

Pre-transfer: 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9.

Redemption figure received Office copies received Unregistered land Initiate searches Perform online searches Land Registry search Bankruptcy search Searches received Transfer deed

4.9.1. 4.9.2. 4.9.3. 4.9.4. 4.9.5. 5.

Transfer deed checklist Draft TR1 Send draft transfer to transferor Response to draft transfer Request final redemption figure

Transfer:

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5.1. 5.2. 6.

Pre-completion checklist Completion statement and invoice client

Post-transfer: 6.1. 6.2. 6.3. 6.4. 6.5.

Submit SDLT1 Account to client on completion Register title Deeds to lender or client File closure

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1. Initiate transfer details This is always the first process actioned for a Transfer of Equity (TofE) matter. It is split into 2 processes; Enter TofE details and enter additional clients. For further details see below.

1.1. Enter transfer details This process collects important information about the matter so that it can be set up correctly. It also produces the relevant documents for confirming instructions and corresponding with the various parties involved. It defines how the TofE process will proceed. You are asked for to specify a number of settings, complete information about the property being transferred, who is involved, and whether the type of transfer is a 1 to 2, or 2 to 1.

1.2. Enter additional client This process allows the transferee to be added as a contact. Conditions Override

Pre

Process will not run if the TofE type is 2 to 1.

Enter transfer details must be complete and the TofE type must 1 to 2.

2. Instructions Conditions Override

Pre

-

Initiate transfer details must be complete.

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2.1. Confirm instructions This process asks you to confirm the costs and disbursements associated with the transfer, the name of the secretary, and then generates a letter to your client(s) confirming the instructions and a response slip.

2.2. Correspond with transferor This process allows you to enter details of the solicitor acting for the other owner and a letter is generated. Conditions Override

Pre

Process will not run if the TofE type is 1 to 2.

Confirm instructions must be complete and the TofE type must 2 to 1.

2.3. Forms returned from client Once the client has returned forms confirming authority to act and monies on account, this information is recorded. Conditions Override

Pre

-

Confirm instructions must be complete.

3. Prepare transfer Conditions Override

Pre

-

Instructions must be complete.

3.1. Request office copies When you wish to obtain details of your client’s title so that you can draft the contract. You have a choice. You can either request official copies by:

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Generating Laserform LROC1.



Recording your telephone request in a telephone attendance note.



Launching a document with a URL link which you can click on to go to the website of Land Registry Direct (or your chosen NLIS provider).

3.2. Obtain deeds This process applies where the property is mortgaged, and generates a letter requesting the deeds. Conditions Override

Pre

If property is not subject to mortgage.

The property must be subject to mortgage.

3.3. Request redemption figure This process applies where the property is mortgaged, and generates a letter requesting a redemption figure. Conditions Override

Pre

If property is not subject to mortgage.

The property must be subject to mortgage.

3.4. Check mortgage offer This process applies where the client is to obtain a new mortgage. When you have received the mortgage offer, this process allows you to enter essential details from it into the system. Conditions Override

Pre

-

A mortgage value must have been specified.

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4. Pre-transfer Conditions Override

Pre

-

Prepare transfer must be complete.

4.1. Redemption figure received This process allows you to enter details of the mortgage redemption figure. Conditions Override

Pre

If property is not subject to mortgage.

The property must be subject to mortgage.

4.2. Office copies received When you have received official copies of your client's title, this procedure either records the title number for use later or creates a diary entry for the step below.

4.3. Unregistered land If your request for official copies shows that the land is not registered, this procedure creates an Epitome of Title and loads a partially populated LRSIM. Conditions Override

Pre

If property is on registered land.

Office copies received must be complete and the property must not be on registered land.

4.4. Initiate searches This process asks you if you want to use on online search facility and which searches you want to perform.

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4.5. Perform online searches This process requests Conveyancing searches online. It opens a new window, linking directly to http://www.psgonline.co.uk. However, this link is only a guide and can be changed to fall in line with the solicitors own Conveyancing search partners. Conditions Override

Pre

You have indicated that you do not wish to use online searches.

Initiate searches must be complete and you must have indicated that you wish to use an online search facility. Set in Confirm instructions or Initiate searches.

4.6. Land registry search This process requests a Land Registry search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a Land Registry search is required. Set in Confirm instructions or Initiate searches.

4.7. Bankruptcy search This process requests a Bankruptcy search. Conditions Override

Pre

The search is not required.

Initiate searches must be complete and you must have indicated that a bankruptcy search is required. Set in Confirm instructions or Initiate searches.

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4.8. Searches received This process collates the various searches and indicates that they have been received. Conditions Override

Pre

-

Initiate searches must be complete.

4.9. Transfer deed This stage deals with the drafting of the TR1 form. Conditions Override

Pre

-

Searches received must be complete.

4.9.1. Transfer deed checklist This process allows you to check that you have the relevant information before completing the TR1.

4.9.2. Draft TR1 This process only applies to a 1 to 2 transfer. It generates a TR1 form together with a letter to the clients. Conditions Override

Pre

Process will not run if the TofE type is 2 to 1.

Transfer deed checklist must be complete and the TofE type must 1 to 2.

4.9.3. Send draft transfer to transferor This process only applies to a 2 to 1 transfer. It generates a TR1 form together with a letter to the other owner's solicitor.

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Conditions Override

Pre

Process will not run if the TofE type is 1 to 2.

Transfer deed checklist must be complete and the TofE type must 2 to 1.

4.9.4. Response to draft transfer This process only applies to a 2 to 1 transfer. It allows you to record the other owner’s response, and then either draft a new TR1, or, if agreed, send a copy to the client. Conditions Override

Pre

Process will not run if the TofE type is 1 to 2.

Send draft transfer to transferor must be complete and the TofE type must 2 to 1.

4.9.5. Request final redemption figure This process generates a request for the redemption figure based on the agreed completion date. Conditions Override

Pre

-

Transfer deed checklist must be complete.

5. Transfer Conditions Override

Pre

-

Pre-transfer must be complete.

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5.1. Pre-completion checklist This process allows you to check and record relevant information before completing the TofE.

5.2. Completion statement and invoice client This process generates a completion statement and an invoice for the client. Conditions Override

Pre

-

Pre-completion checklist must be complete.

6. Post-transfer Conditions Override

Pre

-

Transfer must be complete.

6.1. Submit SDLT1 This process is relevant only if stamp duty is payable. It will generate an SDLT form. Conditions Override

Pre

Process will not run if the transaction is exempt from stamp duty.

-

6.2. Account to client on completion This process will generate a letter to the client confirming that the TofE is complete.

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6.3. Register title After completion, this process produces the appropriate form to register the change of ownership at the Land Registry.

6.4. Deeds to lender or client When you hear back from the Land Registry with confirmation that their work is done, this process sends the deeds to the mortgage lender for safe keeping or to the client. Conditions Override

Pre

-

Register title must be complete.

6.5. File closure When you are ready to put the file away, this procedure carries out file closing checks and produces a file closing sheet. Conditions Override

Pre

-

Deeds to lender or client must be complete.

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In this section:      

Sale documents Sale forms Purchase documents Purchase forms Transfer documents Transfer forms

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Appendix 1: Sale documents The table below lists the documents and letters associated with the Sale process. Process/Document

Description

Confirm instructions Letter1

Letter to client(s) confirming instructions

Doc1

Client reply slip

Produce additional documents Doc2

Client information sheet

Doc3

Disclosable overriding interests questionnaire

Produce rule 3 letter Letter2

Letter to client confirming we are acting for buyer and seller (Sale)

Send client information to the lender Letter3

Letter to deeds holder, requesting the deeds

Letter18a

Letter requesting current redemption figure - Pre exchange

Correspond with the other side Letter4

Initial letter to other side solicitor - Sale

Correspond with the estate agent Letter5

Letter to client(s) estate agents, confirming involvement in the sale

Apply for office copies Doc4

Attendance note - Obtaining official copies

Doc5

Pay slip to accounts (The Land registry)

If land is unregistered

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Doc6

Epitome of title

Obtain redemption figure Letter18a

Letter requesting current redemption figure - Pre exchange

Send draft contract to buyer Letter7

Letter to buyers solicitor attaching draft contract

Has the contract been approved Letter8

Letter to client(s) enclosing contract (Sale)

Amend the draft contract Letter9

Letter to buyer(s) solicitor, enclosing updated contract

Doc7

Contract

Send enquiries to the client Letter11

Letter to client(s) enclosing precontract enquiries

Respond to pre-contract enquiries Letter10

Letter to buyer(s) solicitor, responding to the pre-contract enquiries

Pre-exchange checks Doc8

Authority for Formula C exchange

Doc9

Pre-exchange checklist

Client funds transfer details Doc10

Transfer of funds

Exchange contracts Doc11

Exchange memorandum

To client Letter13

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Letter to client(s) confirming contracts have been exchanged (Sale)

PART 6: Appendices

To other side Letter12

Letter to buyers solicitors confirming contracts have been exchanged

To estate agent Letter11a

Letter to Estate Agent confirming contract has been exchanged

Request redemption figure Letter18

Letter requesting current redemption figure - Post-exchange

Estate agent account received Letter22

Letter to client(s) regarding estate agent fees

Completion statement Doc12

Completion statement (Sale)

Doc13

Apportionment schedule

Doc14

Bill (Sale)

Transfer received Letter32

Letter to the buyer(s) solicitor, returning the transfer with suggested amendments

Reply to requisitions Letter33

Letter to buyer(s) solicitor, enclosing approved transfer and replies to requisitions

Doc15

Completion statement - Buyer's copy

Pre-completion checklist Doc16

Pre-completion checklist

Monies in Doc17

Attendance note - money in

Key release Doc18

Attendance note - key release

Redeem charges

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Letter34

Letter to redemption company confirming payment of funds

Schedule deeds Doc19

Deeds schedule

Send documents to buyer Letter38

Letter to buyer(s) solicitor, confirming purchase funds received

Doc20

Receipt for chattels

Pay agent Letter39

Letter to estate agent, enclosing payment of fees

Doc21

Request for accounts to pay the estate agent fee

Letter40

Letter to estate agent, confirming the completion of the sale property

Account to sellers Letter41

Letter to client(s) confirming that the sale has been completed

File closure Doc22

File closure sheet

Appendix 2: Sale forms The table below lists the forms associated with the Sale process. Process/Form

Description

Produce additional documents TA6

Property Information Form (3rd edition)

TA7

Leasehold Information Form (2nd edition)

TA9

Commonhold Information Form

TA10

Fittings and Contents Form (3rd

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edition) Apply for office copies LROC1

Application for official copies of register/plan or certificate in Form CI

If land is unregistered LRSIM-Sale

Application for an official search of the index map

Draft contract SCS1

Contract

Reply to requisitions TA13

Completion information and undertakings (2nd edition)

Redeem charges LRDS1

Cancellation of entries relating to a registered charge

LRDS2

Application to cancel entries relating to a registered charge

Appendix 3: Purchase documents The table below lists the documents and letters associated with the Purchase process. Process/Document

Description

Confirm instructions Letter47

Letter to client(s) confirming purchase instructions

Doc23

Reply sheet

Doc2

Client information sheet

Doc24

Client details form

Produce rule 3 letter Letter52

Letter to client(s) confirming we are acting for buyer and seller (Purchase)

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Correspond with the other side Letter58

Initial letter to other side solicitor - Purchase

Correspond with the estate agent Letter57

Letter to client(s) estate agents, confirming involvement in the purchase

Local Authority search Doc25

Local authority search attendance note

Doc26

Local search cheque request

Personal search Letter62

Letter to agent, requesting personal search

Doc27

Personal search cheque request

Drainage search Letter115

Letter to water company, requesting drainage search

Doc28

Cheque request for drainage and water search

Land Charges search Doc29

Land charges cheque request

Bankruptcy search Doc30

Cheque request for bankruptcy search

Company search Letter60

Letter to agent, requesting company search

Doc31

Cheque request for company search

Environmental search Letter98

Residential Search Order Form

Letter61

Letter requesting environmental search

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Doc32

Environmental search cheque request

Chancel result to the client(s) Letter122

Letter to client(s) enclosing chancel result

Environmental result to client(s) Letter123

Letter to client(s) enclosing environmental result

Draft contract received Letter63

Letter to seller(s) solicitor, responding to the draft contract

Raise enquiries Doc33

Additional enquiries

Doc34

New-build enquiries

Doc35

Septic tank enquiries

Letter64

Letter to sellers solicitor requesting further information

Check mortgage offer Letter65

Letter to client(s) detailing mortgage offer

Report on Title to client Letter66

Letter to client(s) enclosing title report

Doc36

Leasehold report on title

Doc37

Freehold report on title

Doc38

Commonhold report on title

Pre-exchange checks Doc39

Pre-eExchange checklist

Doc8

Authority for formula "C" exchange

Completion statement and bill Letter89

Letter to client(s) enclosing completion statement (Purchase)

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Doc40

Completion statement (Purchase)

Doc41

Bill (Purchase)

Exchange contracts Doc42

Exchange memorandum

Insurance on risk Doc43

Attendance note - Insurance on risk

Doc44

Attendance note - Life insurance on risk

Letter71

Letter to building insurance company advising that contracts have been exchanged

Letter72

Letter to life insurance company advising that contracts have been exchanged

Certificate of title Letter86

Letter to mortgage company advising that contracts have been exchanged

Doc45

Law Society Certificate of Title

Post-exchange letters Letter73

Letter to estate agent, confirming contracts exchanged

Letter74

Letter to sellers solicitor, returning signed contract

Letter75

Letter to client(s) confirming contracts have been exchanged (Purchase)

Doc46

Cheque request form

Send transfer to seller(s) Letter80

Letter to seller(s) solicitor enclosing draft transfer

Purchaser to sign transfer Doc47

Declaration of trust questionnaire Letter to client(s) enclosing transfer (Purchase)

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Letter81 Land Charges Search Doc29

Land charges cheque request

Bankruptcy search Doc30

Cheque request for bankruptcy search

Company search Letter60

Letter to agent, requesting company search

Doc31

Cheque request for company search

Check replies to requisitions Doc48

Requisitions check

Letter88

Letter to sellers solicitors chasing replies

Completion statement and bill Letter89

Letter to client(s) enclosing completion statement (Purchase)

Doc40

Completion statement (Purchase)

Doc41

Bill (Purchase)

Send monies out Doc49

TT request form

Letter94

Letter to seller(s) solicitor confirming purchase monies have been sent

To client on completion Letter96

Letter to client(s) on completion

Deeds received Letter101

Letter to seller(s) solicitor acknowledging receipt of deeds

Submit SDLT ES form Doc50

Stamp duty cheque request

Register title

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Doc51

Registration cheque request

Send deeds to lender/client Doc52

Schedule of Title deeds and documents

Letter107

Letter to lender, enclosing deeds

Letter116

Letter to client(s) enclosing title deeds

Letter117

Letter to client(s) confirming deeds sent to lender

File closure Doc53

File closure sheet

Appendix 4: Purchase forms The table below lists the forms associated with the Purchase process. Process/Form

Description

Local Authority search LLC1

Requisition for search and official certificate of search, with duplicate

CON29R

Enquiries of Local Authority (2007)

CON29O

Optional Enquiries of Local Authority (2007)

Drainage search CON29DW

Standard Drainage and Water Enquiries (2007)

Coal Mining search CON29M

Coal Mining and Brine Subsidence Claim Search (2006) (England and Wales)

Commons Registration search CON29O

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LRSIM-Purchase

Application for an official search of the index map

Land Registry search LROS1

Application by purchaser for official search with priority of the whole of land

LROS2

Application by purchaser for official search with priority of part of the land

Land Charges search K15

Application for an Official Search (not applicable to registered land)

Bankruptcy search K16

Application for an Official Search (Bankruptcy only)

Draft transfer LRTR1

Transfer of whole of registered title(s)

LRTR2

Transfer of whole of registered title(s) under power of sale

LRTR5

Transfer of portfolio of titles (whole or part)

LRTP1

Transfer of part of registered title(s)

LRTP2

Transfer of part of registered title(s) under power of sale

Generate TA13 TA13-Purchase

Completion information and undertakings (2nd edition)

Land Registry search LROS1

Application by purchaser for official search with priority of the whole of land

LROS2

Application by purchaser for official search with priority of part of the land

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Land Charges search K15

Application for an Official Search (not applicable to registered land)

Bankruptcy search K16

Application for an Official Search (Bankruptcy only)

Submit SDLT ES form SDLT1(ES)

Land Transaction Return (For Online Submission Only)

SDLT2(ES)-1

Land Transaction Return (For Online Submission Only) Additional vendor

SDLT2(ES)-2

Land Transaction Return (For Online Submission Only) Additional Purchaser

Register title LRFR1

Application for first registration

LRAP1

Application to change the register

LRDL

List of documents

LRDI

Disclosable overriding interests

Appendix 5: Transfer documents The table below lists the documents and letters associated with the Transfer of Equity process. Process/Document

Description

Confirm instructions Doc200

Joint ownership info sheet

Doc201

Transfer of Equity leaflet

Doc202

Confirm instructions and ID

Correspond with the other side Letter202 Request office copies

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Initial letter to other side solicitor

PART 6: Appendices

Doc211

Telephone note

Doc5

Office requisition slip

Obtain deeds Letter200

Letter to lender requesting deeds

Request redemption figure Letter201

Letter requesting current redemption figure

Check mortgage offer Letter203

Letter to client detailing mortgage offer

Bankruptcy search Doc30

Office requisition form

Unregistered land Doc204

Epitome of Title

Draft TR1 Doc211

Transfer of Equity checklist

TR1

Draft transfer (TR1)

Letter206

Letter to client to accompany TR1, transfer to sign, plus mortgage if there is a mortgage value

Doc73

Tenants in common questionnaire

Send draft transfer to transferor Letter205

Letter enclosing draft transfer (TR1) to other side's solicitor

Response to draft transfer TR1

Draft transfer (TR1)

Letter205

Letter enclosing draft transfer (TR1) to other side's solicitor

Letter206

Letter to client to accompany TR1, transfer to sign, plus mortgage if there is a mortgage value

Completion statement and invoice client

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Conveyancing Guide (1.0.0)

Letter213

Letter to client enclosing completion statement and invoice

Doc214

Completion statement

Doc210

Client invoice (Transfer)

Request final redemption figure Letter216

Letter to lender requesting final redemption figure

Submit SDLT1 Doc53

Office requisition for Stamp Duty

Doc212

Stamp Duty cheque request (Transfer)

Account to client on completion Letter214

Letter to client confirming completion and enclosing receipted invoice

Deeds to lender or client Doc51

Schedule of title deeds and documents

Letter209

Letter to lender enclosing deeds

Letter210

Letter to client enclosing deeds

Letter211

Letter to client confirming deeds to lender

File closure Doc207

File closure checklist (Transfer)

Appendix 6: Transfer forms The table below lists the forms associated with the Transfer of Equity process. Process/Form

Description

Request office copies LROC1T

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Application for official copies of

PART 6: Appendices

register/plan or certificate in form C1 Bankruptcy search K16

Application for an Official Search (Bankruptcy only)

Unregistered land LRSIM

Application for an Official Search of the index map

Submit SDLT1 SDLT1

Land Transaction Return

Register title Form LRFR1

Application for first registration

Form LRDL

List of documents

Form LRAP1

Application to change the register

Form LRDI

Disclosable overriding interests

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Index A about this document ................ 2 address client moving .....................71

B buyer(s) add ..................................77

C

Transfer documents ......... 118

E enquiries send to client .................... 66 Epitome of Title ..................... 64 estate agents account received ............... 69 add............................. 61, 77 correspond ....... 61, 68, 71, 77

charges redeem .............................71 checks post-completion .................74 pre-completion ..................69 pre-exchange ....................66 client(s) correspond .................. 68, 71 completion statement purchase ..................... 84, 88 sale ..................................69 contract amend ..............................66 approved? .........................66 draft .................................64 exchange ..........................68 pre-contract enquiries ........66 send to buyer ....................64 correspond with client .........................71 with estate agent ... 61, 71, 77 with lender .................. 61, 77 with other side....... 61, 71, 77 customising ............................ 8

F

D

getting help and support .......... 4 getting started ........................ 5 exploring the workspace ....... 7 installation and setup ........... 7

deeds schedule ...........................71 document conventions ............. 2 documents Purchase documents ........ 111 Sale documents ............... 107

FAQs ...................................... 9 favourites ....... 48, 49, 50, 51, 52 confirm receipt of charge .... 53 create solvency declaration . 54 open the purchase checklist 52 open the sale checklist ....... 51 produce a blank letter ........ 49 produce a matter aborted letter ............................... 49 produce a notice of assignment ....................... 50 produce an assignment of guarantee......................... 50 send the NHBC booklet ...... 54 send the radiological results 52 file closure ............................ 74 forms Purchase forms ............... 116 Sale forms ...................... 110 Transfer forms ................ 120 funds transfer ....................... 66

G

I initiate purchase process .............. 77

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Conveyancing Guide (1.0.0)

sale process ......................61 installation ............................. 7 instructions confirm ....................... 61, 77 introduction .........................1, 6

K keys .....................................71

L land......................................64 LROC1 ..................................64

M monies received ............................71 moving .................................71

N NHBC....................................54

O office copies ..........................64 other side correspond ............ 61, 68, 77

P pay ......................................71 processes ..............................58 purchase ... 75, 77, 79, 84, 87, 88, 92, 93 sale 59, 61, 64, 66, 68, 69, 71, 74 transfer . 95, 97, 98, 100, 103, 104 purchase process .............................75 sale 59, 61, 64, 66, 68, 69, 71, 74 transfer . 95, 97, 98, 100, 103, 104

R redemption figure

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obtain/request ............. 64, 68 received ........................... 66 Rule 3 letter.......................... 61

S sale process ............................ 59 screens ................................ 11 Additional disbs ................. 21 Additional enquiries ........... 22 Additional searches ............ 35 Apportionments ................ 12 Buyer(s)........................... 13 Costs .......................... 14, 23 Exchange details .......... 15, 24 Instructions ...................... 16 Leasehold details ............... 25 Mortgage details ............... 26 Mortgagees ...................... 17 No search insurance .......... 38 Other parties .................... 39 Our costs ......................... 40 Pre-completion checklist ..... 27 Pre-exchange checklist ....... 28 Property ...................... 18, 29 Property details ................. 42 Purchase details ................ 30 Purchase screens............... 21 Sale details....................... 19 Sale screens ..................... 12 Searches .......................... 31 Seller(s) ........................... 32 Settings ........................... 33 Transfer deed checklist ...... 44 Transfer details ................. 34 Transfer screens................ 35 Transfer searches .............. 46 Transferor details .............. 47 seller(s) account ............................ 71 add.................................. 61 signed transfer .................. 69 settings purchase .......................... 33 sale ................................. 20 setup

Index

installation and setup .......... 7 support .................................. 4

signed .............................. 69 transfer details............. 34, 45

T

W

transfer of equity process .............................95 received ............................69 reply to requisitions ............69 screens .............................35

what's new in this release ......... 4 workflow customising ........................ 8 workspace .............................. 7 exploring ............................ 7

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