CURRICULUM VITAE [PDF]

Jul 1, 2012 - 01/07/2007. 31/12/2009. 4 Ketua Fakulti Pengurusan Hotel &. Pelancongan, UiTM Pulau Pinang. 01/01/2007

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Idea Transcript


RESUME PROFIL PERIBADI Nama : Mohamad Abdullah Bin Hemdi (Prof Madya Dr.)

Jawatan: Dekan / Prof Madya Fakulti: Pengurusan Hotel dan Pelancongan, UiTM Selangor, Malaysia Bidang Penyelidikan: (1) Hospitality Human Resources Management - Hospitality employees’ workrelated beliefs, attitudes, and behavioral outcomes, HRM practices, employee performance, organizational justice, psychological contract, organizational politics, organizational support, job satisfaction, organizational commitment, trust, turnover intentions, organizational citizenship behavior, and deviant behaviors. (2) Tourism Management – Tourism destinations planning and development, medical tourism, tourism economics. Alamat:

Fakulti Pengurusan Hotel & Pelancongan, Aras 2, Fakulti Pengurusan Hotel & pelancongan Universiti Teknologi MARA Selangor Kampus Puncak Alam 42300 Bandar Puncak Alam Selangor Tel: 03- 3258 7600 H/P: 0192660031 Fax: 03 – 3258 4868 Email: [email protected]

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Kelayakan Akademik Diploma/Ijazah Kelas Sarjana/Ijazah Kepujian Kedoktoran/Iktisas Ijazah Kedoktoran Ph.D

Msc. In Hospitality Management

BSc. In Hotel, Restaurant, & Tourism Management Diploma in Hotel & Catering Management

Bidang Pengkhususan

Human Resource Management MSc. With Hospitality Distinction Management

CGPA 3.03

CGPA 3.24

Hotel, Restaurant, & Tourism Management Hotel Management

Nama Institusi Universiti Sains Malaysia Sheffield Hallam University. United Kingdom Uni. Of New Orleans. USA UiTM

Tahun

2006

1996

1994

1986

LANTIKAN KE JAWATAN PENTADBIRAN AKADEMIK

Bil 1 2

3

4 5 6 7 8 9

Jawatan Pentadbiran Dekan Fakulti Pengurusan Hotel & Pelancongan Timbalan Rektor Hal Ehwal Akademik & Antarabangsa UiTM Pulau Pinang Timbalan Pengarah Kampus Hal Ehwal Pelajar & Alumni UiTM Pulau Pinang Ketua Fakulti Pengurusan Hotel & Pelancongan, UiTM Pulau Pinang Ketua Program Diploma Pengurusan Hotel (HM10) Koordinator Program Usahasama UiTM – Kolej Bersekutu Pengurus Makanan dan Minuman Intekma Resort Pengurus Makanan dan Minuman Hotel UiTM Pegawai Pembangunan Pelajar Kolej Cemara UiTM

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Tarikh Dari Hingga 01/07/2012 Kini 01/01/2009

30/06/2011

01/07/2007

31/12/2009

01/01/2007

30/06/2007

01/01/2007

31/5/2002

1/6/2000

14/4/2001

1/1/1999

30/3/2000

1/1/1995

31/12/1995

1/8/1998

1/3/2003

MAKLUMAT PENULISAN DAN PENERBITAN

A. PENERBITAN JURNAL (Hemdi, M. A) 1. Hemdi, M. A., & Hanafiah, M. H. ( 2014) .Community Behaviour & Support towards Island Tourism Development. International Journal of Social, Human Science, and Engineering, 8 (3), 167-171. 2. Razali, M. A., Tazijan, F. N., Rahim, S. A., Zulkifli, F. A., Isa, N. F., & Hemdi, M. A. (2012). Perfecting the culinary arts via the You Tube way. International Journal of e-Education, e-Business, e-Management and e-Learning, 2(3), June 2012. 214-217. 3. Hemdi, M. A. (2011). The effect of organizational justice and organizational trust on hotel employees’ turnover intentions. Res Manageria – Scientia Journal, 2(6), 84-96. ISSN: 2230-9462 (Online). 4. Hemdi, M. A., Rahim, A. R. (2011). The Effect of Psychological Contract and Affective Commitment on Turnover Intentions of Hotel Managers. International Journal of Business and Social Science, 2 (23), 76-88, Special Issues December 2011. ISSN 2219-1933 (Print), 2219-6021 (Online). 5. Alan Ramley, S. Z., Radzi, S. M,. Hemdi, M. A. & Othman, Z. (2010). An empirical assessment of hotel managers’ turnover intentions: The impact of organizational justice. SEGI Online Review, 3 (1), 3 – 19, ISSN No: 19855672 6. Hemdi, M. A., & Rahman, N. A. (2010). Turnover of hotel managers: Addressing the effect of psychological contract and affective commitment. World Applied Science Journal, 10 (Special Issues on Tourism & Hospitality), 1- 13. ISSN: 1818-4952. 7. Hemdi, M. A. (2009). Service Employees’ Acceptance of Hotel Front Office Systems: A Test of Technology Acceptance Model. ESTEEM Academic Journal of UiTM Pulau Pinang, 5 (2), 1 – 19. ISSN: 1675-7939 8. Hemdi, M. A. (2009). Investigating Hotel Employee’s Organizational Commitment: The Influence of Human Resource Management Practices and Perceived Organizational Support. Journal of Tourism, Hospitality and Culinary Arts, 1(3), 1-18. ISSN: 1985-8914. 9. Alan Ramley, S. Z., Radzi, S. M. & Hemdi, M. A. (2009). An empirical assessment of hotel managers’ turnover intentions: The impact of organizational justice. Journal of Tourism, Hospitality and Culinary Arts, 1(1), 1-22. ISSN: 1985-8914. 10. Hemdi, M. A., & Nasurdin, A. M. (2008). Investigating the influence of organizational justice on hotel employees’ organizational behavior intentions

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and turnover intentions, Journal of Human Resource in Hospitality and Tourism, 7(1), 1-23. ISSN: 1533-2845 11. Hemdi, M. A., & Hamir, N. (2007). Clarifying the effects of Human Resource Management Practices on Turnover Intentions: The mediating role of employee trust in organization, Team Journal of Hospitality & Tourism, 4(1), 12-26. ISSN: 1823-4003. 12. Hemdi, M. A., & Nasurdin, A. M. (2006). Organizational Justice and Deviant Behaviors in the Hotel Industry, Team Journal of Hospitality & Tourism, 3(1), 31-40. ISSN: 1823-4003. 13. Nasurdin, A. M., Hemdi, M. A., & Ramayah, T. (2006). Job satisfaction and affective commitment as predictors of in-role behavior. Asean Journal on Hospitality and Tourism, 5(2), 89-102. ISSN: 1412-2073. 14. Hemdi, M. A., & Nasurdin, A. M. (2006). Predicting turnover intentions of hotel employees: The influence of employee human development human resource management practices and trust in organization. Gadjah Mada International Journal of Business, 8(1), 21-42. ISSN: 1411-1128. 15. Hemdi, M. A., & Nasurdin, A. M. (2006). Investigating the role of human resource management practices and trust in organization on turnover intentions of hotel employees. Journal of Organizational and Behavioral Research, 1(1), 33-48. ISSN: 1907-4468. 16. Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover intention of Malaysian hotel employees: The role of human resource management practices and trust in organization. Asean Journal on Hospitality and Tourism, 4(2), 115127. ISSN: 1412-2073 17. Hemdi, M. A., & Tamalee, K. (2005). What motivates Malaysian hotel employees: An exploratory study. Team Journal of Hospitality & Tourism, 1(2), 26-37. ISSN: 1823-4003. 18. Hemdi, M. A., & Nasurdin, A. M. (2004). A conceptual model of hotel managers’ turnover intentions: The moderating effect of job-hopping attitudes and turnover culture. Team Journal of Hospitality & Tourism, 1(1), 63-76.

B. PENERBITAN PROSIDING KONFEREN (Hemdi, M. A) 1. M. A. Hemdi, N. A. Hassan, N. Aminuddin, & A. Adanan (2015). Medical tourism destination choice: A Proposition and research agenda. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 185-188. ISBN: 978-1-138-02932-3.

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2. S. Zurena, M.S.M. Zahari & M.A. Hemdi (2015). Restauranteurs’ responsiveness toward smart card’s usage in restaurant. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 207-210. ISBN: 978-1-138-02932-3. 3. S.A.S. Abdul Rahman & M.A. Hemdi (2015). Continuance intention of selfservice check-in technology at KLIA2: The influence of technology readiness index and customer satisfaction. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 215-217. ISBN: 978-1-138-02932-3. 4. M.Z. Suhaimi, M.S.M. Zahari & M.A. Hemdi (2015). A causal relationship between adaptation on ethnics’ type of foods and formation of the common acceptable cuisine. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 267-271. ISBN: 978-1-138-02932-3. 5. Hassan, N. A., & Hemdi, M. A. (2015). The influence of destination image on medical touris’s intention for future destination choice. Proceeding of the Asia Pacific International Conference on Environment- Behavior Studies 2015 (AicE-Bs2015). Barcelone, Spain. 30th August 2015 – 4th September 2015. 6. Hemdi, M. A., Hassan, N. A., & Adanan, A. (2015). Predictors of medical tourism medical destination choice: A review and research agenda. Proceeding of the Tropical Tourism Outlook Conference: Balancing Development and Sustainability in Tourism Destinations, Lombok, Indonesia. 29-31 July 2015. 7. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2015). Tourism core resources: Influences on travel and tourism competitiveness index and tourism performance. Proceeding of the Tropical Tourism Outlook Conference: Balancing Development and Sustainability in Tourism Destinations, Lombok, Indonesia. 29-31 July 2015. 8. M.Z. Suhaimi, M. S. Mohd Zahari, Z. Othman & M. A. Hemdi. (2014). Common Acceptable Cuisine and National Food Identity. Proceeding of The International Hospitality & Post Graduate Conference 2013. 353-358, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. 9. Hemdi, M. A. & Othman, N. (2014). Corporate Social Responsibility (CSR) Activities, Brand Image and Hotel Guest Retention. Proceeding of The International Hospitality & Post Graduate Conference 2013.17-21, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. 10. A. H. Raeis, M. S. Mohd Zahari, M. A. Hemdi, & M. Z. Suhaimi. (2014). Iranian Restaurant Business in Malaysia: Diagnosing Operators' View. Proceeding of The International Hospitality & Post Graduate Conference 2013. 335-340, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0.

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11. M.Z. Suhaimi, M. S. Mohd Zahari, Z. Othman & M. A. Hemdi. (2014). common Acceptable Cuisine and National Food Identity. Proceeding of The International Hospitality & Post Graduate Conference 2013. 353-358, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. 12. K. M. Abdullah, M. S. Mohd Zahari, R, Muhammad, & M. A. Hemdi. (2014). Chinese Cooking Methods Terminologies: Understanding and Usage Among Young Chinese Culinarians. Proceeding of The International Hospitality & Post Graduate Conference 2013. 443-447, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. 13. Hemdi, M. A., Mohd Hanafiah, M. H., & Tamalee, K. (2013). The Mediation Effect of Psychological Contract Fulfillment on Discretionary Human Resource Practices and Organizational Citizenship Behaviors of Hotel Employees. Proceeding of The 4th International Conference on Business, Economics and Tourism Management (CBETM2013), 1-5, Jeju Island, Korea, 19-20 Oct 2013. ISBN: 978-981-07-8017-3. 14. M. A. Hemdi, M. A. Razali, N. R. Nik Abd Rashid, & R. Nordin. (2012). Organizational Citizenship Behavior of Hotel Employees: Investigating the Impact of Organizational justice. Proceedings of The International Hospitality and Tourism Conference (IHTC 2012), 159-164, Kuala Lumpur, Malaysia, 3 – 5 Sept 2012. ISBN: 978-0-415-62133-5, Taylor & Francis Press. 15. Hemdi, M. A., Omar, M. W., & Azmi, A. (2012). The effect of organizational justice and organizational trust on hotel employees’ turnover intentions. Proceeding of The 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 2186 – 2205, 12 – 13 March 2012. Golden Flower Hotel, Bandung, Indonesia. ISBN: 978-967-5705-05-2. WEBSITE: www.internationalconference.com.my 16. Omar, M. W., Mohd Ali, M. N., Anuar, M. M., & Hemdi, M. A. (2012). The Role of Relationship Marketing in Brand Loyalty. Proceeding of The 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 847 - 854, 12 – 13 March 2012. Golden Flower Hotel, Bandung, Indonesia. ISBN: 978-967-5705-05-2. WEBSITE: www.internationalconference.com.my 17. Hemdi, M. A. (2011). The impact of perceived service quality on customer brand loyalty within the Malaysian hotel industry. Proceedings of The 5th. International Conference of the Asian Academy of Applied Business (AAAB2011)- Strengthening Networking and Competitiveness of Asian Economies, 9 – 10 June 2011, Phnom Penh, Cambodia. ISBN: 978-9832868-02-6. 18. Hemdi, M. A., Rahmahtullah Khan, H. K., & Rahman, N. A. (2010). The effect of psychological contract and affective commitment on turnover intentions of hotel managers. Proceedings of The 8th. APacCHRIE Conference 2010 – Integrating Hospitality & Tourism in Asia and Pacific, 75 - 93, 12 – 14 August 2010, Phuket, Thailand. ISBN: 979-616-7375-22-9.

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19. Hemdi, M. A., Rezo, K. H., & Razali, M. A. (2009). Perceptions of organizational justice on citizenship behavior intentions and turnover intentions of hotel employees, Proceedings of The 4th. International Conference of the Asian Academy of Applied Business (AAAB2009) – Managing Asian Business Corporations in the 21st. Century, 17 – 18 Dec 2009, Makati, Manila, Philiphines. ISBN: 978-983-2868-01-9. 20. Hemdi, M. A. (2009). Organizational Commitment of Malaysian Hotel Employees: The Influence of Human Resource Management Practices and Perceived Organizational Support. Proceedings of The International Conference on Human Capital Development (ICONHCD) 2009 – “Enhancing Human Capital Development Through Different Roles and Perspectives”. 25 – 27 May 2009, Kuantan. Pahang. ISBN 978-967-5080-51-7. 21. Hemdi, M. A. (2008). An investigation on service employees’ acceptance of hotel front office systems: A test of technology acceptance model. The 2nd International Conference on Science and Technology (ICSTIE 2008) – Application in Industry and Education. 12–13 Dis 2008. UiTM Pulau Pinang. ISBN 978-983-42204. 22. Alan, Z. M., Radzi, S. M., & Hemdi, M. A. (2008). An Empirical assessment of hotel managers’ turnover intentions: The influence of psychological contract violation. Proceeding of the 7th. Asia Pacific Forum for Graduate Students – Research in Tourism. 3 – 4 June 2008, UiTM Malaysia. ISBN 978-967-305143-4. 23. Alan, Z. M., Radzi, S. M., & Hemdi, M. A. (2007). An empirical Assessment of hotel managers’ turnover intentions: The impact of organizational justice. Proceedings of the 5th. National Tourism & Hospitality Educators Conference 2007, 3 Aug. – 4 Aug., Universiti Sains Malaysia: Malaysia. ISSN: 1823-4003. 24. Hemdi, M. A., & Nasurdin, A. M. (2006). Organizational justice and deviant behavior in the hotel industry. Proceedings of the 4th. National Tourism & Hospitality Educators Conference 2006, 9 – 10 March, Unitar Petaling Jaya: Malaysia. ISSN: 1823-4003. 25. Hemdi, M. A., Nasurdin, A. M. & Hamid, M. A. (2007). Human resource management and organizational citizenship behavior: The mediational role of job satisfaction. Proceeding of The 7th Asian Academy of Management Conference 2007 – “Reimagining management in an Era of Multiple Crises: Success and Sustanability of Business in Dynamic Asia”, Vol. 1, 367-377, 21st – 25th May, 2007, Pulau Pinang, Malaysia. ISBN: 983-2932-02-5. 26. Hemdi, M. A. (2007). Investigating hotel employees’ organizational commitment: The influence of human resource management practices and perceived organizational support. Proceeding of the 3rd. Tourism Outlook Conference 2007, 16th – 18th July, 2007, Kuala Lumpur Malaysia.

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27. Hemdi, M. A., & Hamir, N. (2007). Clarifying the effects of human resource management practices on turnover intentions: The mediating role of employee trust in organization. Proceedings of the 5th. National Tourism & Hospitality Educators Conference 2007, 3 Aug. – 4 Aug., Universiti Sains Malaysia: Malaysia. ISSN: 1823-4003. 12. Hemdi, M. A., & Nasurdin, A. M. (2005). The influence of HRM practices on hotel employees’ cognitive and affective attitudes. Proceeding of the First East Asian International Conference on Human and Social Development 2005, “Emerging Challenges in Human and Social Development”, 12 – 14 Nov., Kuala Lumpur: Malaysia. ISBN: 928-3292-64-4. 13. Nasurdin, A. M., & Hemdi, M. A. (2005). The impact of organizational politics on workplace deviant behavior. Proceeding of the First East Asian International Conference on Human and Social Development 2005, “Emerging Challenges in Human and Social Development”, 12 – 14 Nov., Kuala Lumpur: Malaysia. ISBN: 928-3292-64-4. 14. Hemdi, M. A., & Nasurdin, A. M. (2005). Predicting trust among Malaysian hotel employees: The influence of human resource management practices. Proceeding of the International Conference on Tourism and Hospitality, “Rejuvenating the Industry: Concerns and Task Ahead”, 535-541, 28 – 29 Nov., Pulau Pinang: Malaysia. ISBN: 983-3282-60-1. 15. Nasurdin, A. M., & Hemdi, M. A. (2005). Perceived organizational support and commitment: Addressing the impact of gender. Proceeding of the International Conference on Tourism and Hospitality, “Rejuvenating the Industry: Concerns and Task Ahead”, 542-548, 28 – 29 Nov., Pulau Pinang: Malaysia. ISBN: 983-3282-60-1. 16. Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover intentions of hotel employees: An investigation on the impact of perceived human resource management practices and trust in organization. Proceedings of the 3rd. Asia Pacific CHRIE Conference 2005 – “Charting Our Ways Through Education and Research”, 837-847, 26 – 28 May, Kuala Lumpur: Malaysia. ISBN: 983-42475-0-8. 17. Nasurdin, A. M., & Hemdi, M. A. (2005). Procedural justice, citizenship behavior, and service quality: An agenda for hotels. Proceedings of the 3rd. Asia Pacific CHRIE Conference 2005 – “Charting Our Ways Through Education and Research”, 589-598, 26 – 28 May, Kuala Lumpur: Malaysia. ISBN: 983-42475-0-8. 18. Hemdi, M. A., & Nasurdin, A. M. (2005). Human resource management practice, affective commitment, and turnover intentions: A test of mediation. Proceeding of the Sixth Asian Academy of Management Conference 2005 – “Emerging Asian Economy: Local Strategies, Global Impact”, Vol. 1, 59-67, 9 – 11 December, Ipoh: Malaysia. ISBN: 983-2932-02-5.

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19. Nasurdin, A. M., & Hemdi, M. A. (2005). The role of organizational justice in determining deviant behavior. Proceeding of the Sixth Asian Academy of Management Conference 2005 –“Emerging Asian Economy: Local Strategies, Global Impact”, Vol. 1, 204-210, 9 – 11 December, Ipoh: Malaysia. ISBN: 983-2932-02-5. 20. Hemdi, M. A., & Nasurdin, A. M. (2005). Employees demography, organizational attitudes, and turnover intentions: The case of hotel employees in Malaysia. Proceedings of the GBDI International Conferences 2005 – Competing in the 21st. Century, 3 – 6 January, Bangkok: Thailand. 21. Hemdi, M. A., & Nasurdin, A. M. (2005). Human resource management practices and turnover intentions: The mediating role of trust in organization. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 230-240, 28 – 30 July, Padang: Indonesia. ISBN: 983-264372-4. 22. Hemdi, M. A., & Nasurdin, A. M. (2005). Organizational citizenship behavior and service quality: The case of hotels. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 501-508, 28 – 30 July, Padang: Indonesia. ISBN: 983-264372-4. 23. Nasurdin, A. M., Ramayah, T., Hemdi, M. A. (2005). Predicting turnover intentions: The impact of job satisfaction and organizational commitment. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 250-258, 28 – 30 July, Padang: Indonesia. ISBN: 983-264372-4. 24. Hemdi, M. A., Nasurdin, A. M. (2003). A Conceptual Model of Hotel Managers’ Turnover Intentions: The Moderating Effect of Job-Hopping Attitudes and Turnover Culture. Proceedings of the 2nd. National Tourism & Hospitality Educators Conference 2003. 10 – 11 Oct., Shah Alam: Malaysia. ISSN: 1823-4003. 25. Hemdi, M. A., & Tamalee, K. (2004). What Motivates Malaysian Hotel Employees: An Exploratory Study. Proceedings of the 3rd. National Tourism & Hospitality Educators Conference 2004, 30 Sept. – 1 Oct., KDU College Damansara: Malaysia. ISSN: 1823-4003. 26. Hemdi, M. A., Nasurdin, A. M. (2005). The Role of HRM Practices and Trust in Organization on Turnover Intentions among Hotel Employees: A Review and Research Agenda. Proceedings of The International Conference on Tourism Development – “Tourism Vehicle for Development”, Vol. 2, 434-445, 9 – 11 January, Penang: Malaysia. ISBN: 983-41794-7-8. 27. Nasurdin, A. M., Ramayah, T., Hemdi, M. A. (2005). The Influence of Job Satisfaction on Turnover Intentions within the Malaysian Hotel Industry: An Investigation on the Role of Gender as Moderator. Proceedings of The International Conference on Tourism Development - “Tourism Vehicle for

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Development”, Vol. 2, 399-410, 9 – 11 January, Penang: Malaysia. ISBN: 983-41794-7-8. 28. Hemdi, M. A., Nasurdin, A. M. (2003). Antecedents of Intention to Turnover Among Hotel Managers: A Proposed Model. Proceedings of the Fifth Asian Academy of Management Conference 2003 – “Challenges of Global Business: The Asian Perspective, Vol. 2, 475-483, 10 -13 September, Pahang, Malaysia. ISBN: 983-2932-00-9. 29. Nasurdin, A. M., Ramayah, T., Hemdi, M. A., & Voon, S., L. (2003). Job Satisfaction and Turnover Intentions: A Study Among Academicians. Proceedings of the Fifth Asian Academy of Management Conference 2003 – “Challenges of Global Business: The Asian Perspective, Vol. 1, 229-236, 10 13 September, Pahang, Malaysia. ISBN: 983-2932-00-9. 30. Hemdi, M. A., Nasurdin., A. M., & Ramayah, T. (2003). Motivational preferences of hotel employees: Implications for managers. Proceedings of the National Human Resources Development Conference 2003 – “Preparing Knowledge Workers for Nation Building”, 217-226, 15-16 December, Sarawak.

C.

PENERBITAN BUKU (rujukan kepakaran)

1

Program Standard for Hospitality Agensi Kelayakan 2012 and Tourism Malaysia (MQA) Good Guideline Practices: WorkAgensi Kelayakan 2015 Based Learning (GGP:WBL) Malaysia (MQA) Daftar Ungkapan Umum Dewan Bahasa dan 1999 Pelancongan dan Perhotelan Pustaka ISBN: 983-62-6718-2

2 2

SANJUNGAN DAN ANUGERAH AKADEMIK 20/11/2010 Gold Medal - Coconut Energy Bar Use of Coconut Fibre in Candy Making

2010

2009

Pingat Gangsa Invention, Innovation & Design RMI UiTM (Carageenan As a Binding Agent in Food Processing) Pingat Perak Pertandingan Inovasi BioInovasi Malaysia (Frozen Malay Kuih) 10

The Belgian and International Trade Fair for Technological Innovation - Brussels, Belgium IID 2010, UiTM 12 – 14 Jan 2010 UiTM

Bio Malaysia 2009 17 – 19 Nov 2009 KLCC

2009

2009

2009

2007 2006

2004

2000

Best Paper Award – 4th. International Conference of The Asian Academy of Applied Business Pingat Emas Invention, Innovation & Design (IID 2009) RMI UiTM (Pankek Kelapa) Pingat Perak Invention, Innovation & Design (IID 2009) RMI UiTM (Coconut Energy Bar) Anugerah Khidmat Cemerlang

UMS & AAAB Makati, Manila, Filipina 17 – 18 Dec 2009 IID 2010, UiTM 13 – 15 Jan 2009 UiTM

Best Paper Award – 4th. Tourism and Hospitality Educators National Conference (Hotel Management) Best Paper Award – 3rd. National Tourism Educators Conference 2004 (Hospitality & Foodservice) Anugerah Khidmat Cemerlang

Tourism Educators Association of Malaysia (TEAM) Tourism Educators Association of Malaysia (TEAM) UiTM

IID 2010, UiTM 13 – 15 Jan 2009 UiTM

UiTM

PENYELIAAN / PEMERIKSA a. Penyeliaan Bil Tajuk Tesis / Nama Kursus dan Pusat Pengajian 1 Protean career attitude, career management and career success on hotel managers organizational commitment 2 Technology readiness, Customer Perceived Value and Customer’s Information Satisfaction on Tablet Based Menu Ordering 3 The Importance of Vocational Training and Technical Skill in Tourism Program: Impact to The Tourism Industry

Nama Pelajar

Peranan

Peringkat Pengajian

Muhamad Latif Khan

Penyelia Luaran Bersama (Universiti Teknologi Petronas)

PhD (2015)

Muhammad Izzat Penyelia bin Zulkifly Bersama

PhD (2015)

Jeffridzal bin Ismail

PhD (2015)

11

Penyelia Utama

Modeling Tourism Economics: Application for Malaysia Tourism Economic Industry

Mohd Hafiz Mohd Hanafiah

Penyelia Utama

PhD (2014)

Innovation and Hotel Performance Succession Planning in Malaysia Hotel Industry: Implications for Human Capital Development Malaysian Medical Tourism: investigating predictors for destination choice Museum and Arts Galleries Brand Loyalties: Investigating the influence of brand attributes, perceived value, brand trust and brand commitment E-Payment Restaurant Operator Responsiveness and Customer Actual Behavior Hotel Corporate Social Responsibility, Brand Image, and Brand Loyalty

Tajul Fitri bin Mohd Diah Hasniza Bt Abdullah

Penyelia Utama

PhD (2013)

Penyelia Utama

PhD (2013)

Norhaslin Bt Abu Hassan

Penyelia Utama

PhD (2012)

Mahjoubeh Famori

Penyelia Utama

PhD (2012)

Zurena @ Rena Shahril

Penyelia Bersama

PhD 2015

Nur Zalikha Othman

Penyelia Utama

10 Turnover intentions of hotel managers: The influence of organizational justice, psychological contract violation, and affective commitment. 11 Continuance intention of self-service check-in technology at KLIA2: The influence of technology readiness index and customer satisfaction

Siti Zuraini bt Ramley Alan

Penyelia Bersama

Master of Science in Hospitality Management (2012) Master of Science in Hospitality Management (Tamat 2008)

Siti Ainin Sofiya Binti Hj Abdul Rahman

Penyelia Utama

4 5

6

7

8

9

12

Master in Hospitality Management (2015)

12 The Moderating Effect of Perceived Value Towards Service Innovation and Guest Satisfaction

Siti Nur Ahmad Kamaruddin

Penyelia Utama

Master in Hospitality Management (2015)

b. Pemeriksa Dalaman Bil 1

2

3

Tajuk Tesis / Nama Kursus dan Pusat Pengajian The relationship between market orientation and service quality and its implication on business performance IT adoption level and managers acceptance: Its effects on managerial productivity in chained restaurant Social carrying capacity at cultural festivals and heritage destinations in Malaysia: Crowding and customer satisfaction

Nama Pelajar Muhamad Bonnie Lopez bin Abdullah

Peringkat Pengajian Master of Science in Hospitality Management

Norzaidah binti Ngali

Master of Science in Hospitality Management

Azien bt Jamin

Master of Science in Hospitality Management

C. Pemeriksa Luar Bil

Nama Calon

1

Toh Kah Ing

Peringkat Pengajian Sarjana

2

Shahrin Saad

PhD

3

Nasyira Bt Mohamad Nashuki

Sarjana

Tajuk Thesis

Institusi

Small & Medium Chalet (SMC) Operators in Coastal Areas of East Peninsular Malaysia Integrated Strategy – Performance Relationship in Hotel Industry: The Moderating Effect of Star Rating Determinants of Intention to Leave VS

Pusat Pengajian Perumahan, Bangunan & Perancangan, (USM)

13

Tarikh VIVA Mei 2010

Universiti Utara Malaysia (UUM)

Nov 2012

Universiti Putra Malaysia

Ogos 2015

4

Ashfaq Ahmad

PhD

Intention to Stay With Establishments: A Case in Casual Dining Restaurants in Klang Valley Moderating Universiti Utara effect of Malaysia coworker support on the relationship between HRM Practices, organizational climate, leadership styles and organizational commitment

April 2016

PERANAN DALAM PERSIDANGAN (Pemidato Utama & Pengerusi Penal Perbincangan) KONFEREN Hospitality and Tourism Conference 2015 – Innovation & Best Practices in Hospitality & Tourism Research Tourism & Hospitality Focus Group Seminar 2015 on WorkBased Learning

PENGANJUR Universiti Teknologi MARA Bandaraya Melaka

Jabatan Politeknik Malaysia, Kementerian Pendidikan Malaysia & Politeknik Merlimau, Melaka

TAJUK

PERANAN

Tarikh

Strategy for Attracting and Retaining Quality Workforce for Malaysian Tourism Industry

Pemidato Utama

2 Nov 2015

Guideline to Good Practice: WorkBased Learning for Hospitality and Tourism Education

Pemidato Utama

1.10.2015

Hotel Equatorial Melaka

14

International Symposium on Work-Based Learning in Hospitality & Tourism Education 2015 Terengganu International Eco & Marine Tourism (TEMCO2013)

UCSI & My CenTHE.

Global Cruise Tourism Conference 2015 Langkawi

WITM Event

1st International Islamic Tourism Standard Conference 2012 – PWTC Kuala Lumpur (5-6 Dec 2012)

UiTM

Double Tree Hilton, KL

State of Terengganu

The Development of Pemidato Work-Based Utama Learning Guidelines: A Malaysian Perspective and Experience

20.8.2015

Education and Research in Marine and Eco-Tourism: Current Perspectives and Future Directions Current Scope and Future Potential for Cruising in Asia – Challenges and Potential

Pemidato Utama

18 – 16 Nov 2013

Panel Session Chairman

5 – 6 Ogos 2015

Islamic Principles Practiced During Ottoman Empire and Islamic Economic System

Panel Session Chairman

6/12/2012

PENILAI ARTIKEL JURNAL AKADEMIK DAN KONFEREN JURNAL/ KONFEREN

PERINGKAT

TAJUK ARTIKEL

Tarikh

Gadjah Mada International Journal of Business

International

The Effect of the Quality of Tourism Products and the Brand Image of Tourism on the Image of Banda Aceh as a Tourism City

International Journal of Hospitality Management

International

Breach of Psychological Contract, 30/10/2012 organizational Cynicism and Union Commitment: A Study of Hospitality Industry in Pakistan

15

Jan 2014

The 10th Asian Academy of Management International Conference

International

The Effects of Individual Characteristics and Work Characteristics of Proactive Behaviors of Owners of Private Medical Clinics in Malaysia

April 2014

The 10th Asian Academy of Management International Conference

International

The Concepts of Mianzi and Harmony in International Academic Working Environment

April 2014

Journal of Business Management and Administration (JBMA) International Journal of Tourism research

International

The mediating role of employee engagement on the effective use of HR practices and turnover intentions: A study of Pakistan Telecom sector

2013

International

Does Job Embeddedness Moderate the Impact of Organizational Justice on Turnover Intentions?

23/03/2011

World Applied International Science Journal (Online Journal) 7th APacCHRIE International 2009 - University of Nevada, USA 8th APacCHRIE International 2010 - Phuket, Thailand The 2nd ICSTIE International 2008: Application in Industry and Education

An Exploratory Study on Small and Medium Hotel Entrepreneurs in the East Coast of Peninsular Malaysia (WASJ-2010-1093) Hospitality Human Resources

Ogos 2010

Hospitality & Tourism

12 14/08/2010

The 7th Asian Academy of Management Conference – “Reimagining Management in an Era of

Organizational Behavior / Strategic 17/01/2007 Management Track

International

Hospitality & Tourism

16

28 31/05/2009

18/07/2008

Multiple Crises: Success and Sustainability of Business in Dynamic Asia”. 6th. Asian Academy of Management Conference – “Emerging Asian Economy: Local Strategies, Global Impact”, 9 – 11 December, Ipoh: Malaysia.

International

Leadership, Work Values, and Human Resources Track

28/6/2005

GERAN PENYELIDIKAN Bil

TAJUK PENYELIDIKAN

1

PERFORMANCE-BASED DESTINATION COMPETITIVENESS: REVISITING TOURISM DESTINATION COMPETITIVENESS THEORY THE CONCEPT OF PRE-IMAGE FORMATION TOWARD TOURISM IMAGES AND TOURIST VISIT INTENTION MALAYSIAN MEDICAL TOURISM ATTRACTIVENESS FACTORS AND DESTINATION CHOICE DETERMINANTS ON PERFORMANCE BASED TOURISM DESTINATION COMPETITIVE FRAMEWORK GREEN TANGIBILITY OF FIVESTAR HOTEL BRANDING The Motivation of Malaysian Outbound Travelers

2

3

4

5 6

7

Exploring The Application Of Social Exchange And Organizational Support Theory

JUMLAH PERANAN GERAN RM70,200.00 Ketua (FRGS) -

MULA

TAMAT

2014

2016

RM63,000.00 Ahli (FRGS)

2014

2016

RM50,000.00 Ahli (RAGS)

2014

2016

RM50,000.00 Ahli (RAGS)

2014

2016

RM50,000.00 Ahli (RAGS) RM Ahli 20,000.00 (RIF Funds) RM Ahli 20,000.00 (RIF Funds)

2014

2016

2012

2014

2012

2014

17

8

9

On Discretionary And Nondiscretionary Human Resource Practices Towards Hotel Employees Attitudinal, Behavioral The Tourism Income Multiplier Effect of Pulau Aman, Pulau Pinang, Malaysia

Excellent Ahli Fund, UiTM RM10,000.00

2008

2010

Typology of International Tourist to Penang: An investigation on Heritage Tourism

Excellent Ahli Fund, UiTM RM10,000.00

2007

2009

KHIDMAT PERUNDINGAN Bil 1

2 3

4

5

6

7

8

9

Tajuk Perundingan

Nilai RM

Penaja

Impact Study – LIMA 2013 (Lengkawi International Maritime & Aviation) Impact Study – Magic Night of Malaysia Events Kajian Impak Acara Malaysia Open – ATP 2012

49,000.00

Tourism Malaysia

50,000.00

Kajian Impak Sempena 1Malaysia Tourism Lantern Festival 2012 Kajian Impak Acara Sempena Karnival Pelancongan Tarian Cuti - Cuti 1malaysia 2012 Event Survey for Ironman 70.3 Putrajaya 2014

RM35,328.80

Event Tracking Survey Operations for Future Music Festival Asia 2014 Perkhidmatan Kajiselidik Kehadiran Pengunjung Ke Citrawarna, "Colors of 1Malaysia 2013" Perkhidamatan Mengira Kehadiran Pengunjung dan Menemubual Pelancong Sempena "Magic of the Nignt 1Malaysia International Tourism Night Floral Parade 2013"

RM31,026.00

Tourism Malaysia Kementerian Pelancongan Malaysia Kementerian Pelancongan Malaysia Kementerian Pelancongan Malaysia Kementerian Pelancongan Malaysia Kementerian Pelancongan Malaysia Kementerian Pelancongan Malaysia

Tarikh Projek Mula Siap 2013 2013

2013

2013

May 2012

Dec 2012

Sept 2012

Dec 2012

2012

2012

2014

2014

2014

2014

2013

2013

RM44,663.00 Kementerian 2013 Pelancongan Malaysia

2013

RM45,584.50

RM45,000.00

RM29,380.00

RM39,540.00

18

PELANTIKAN KEPAKARAN PERLANTIKAN 1

2

3

4

5

6

Ahli Majlis Mesyuarat Jawatankuasa Akreditasi MQA (Bidang Sastera) Pengerusi Penal Pakar Pembangunan Guidelines to Good Practices: Workbased Learning (GGP:WBL) Penal Pakar Pembangunan Program Standard Hospitaliti dan Pelancongan Ahli Jawatankuasa Semakan Audit Pematuhan Program, Agensi Kelayakan Malaysia (MQA) Pakar Rujuk Bidang Pelancongan, Perhotelan dan Hospitaliti (Penilaian Nilai Taraf Agensi Kelayakan Malaysia (MQA) Bidang Pelancongan, Perhotelan dan Hospitaliti) Panel Penilai Agensi Kelayakan Malaysia Bidang Pengurusan Hospitaliti

ORGANISASI

PERINGKAT

TARIKH

MQA (Malaysian Qualification Agency)

Kebangsaan

2014 - 2015

MQA (Malaysian Qualification Agency)

Kebangsaan

2014 - 2015

Kebangsaan

June 2011 kini

MQA (Malaysian Qualification Agency) MQA (Malaysian Qualification Agency)

Kebangsaan

1.8.2014 31.12.2014

MQA (Malaysian Qualification Agency)

Kebangsaan

MQA (Malaysian Qualification Agency)

Kebangsaan

2000 – kini

Kementerian Sumber Asli dan Alam Sekitar

Kebangsaan

2012 - Kini

Tourism Malaysia

Kebangsaan

2015

Kementerian Pendidikan Malaysia

Kebangsaan

7 Ahli Majlis Mesyuarat Penasihat Taman Negara Pulau Pinang 8

9

Penal Hakim Anugerah Pelancongan Malaysia (APM) 2015 – Pakej Pelancongan Terbaik Ahli Independent Management Team (IMT) Bagi Projek Pengerak Ekonomi (WPP) 10 – Hospitality and Tourism Discipline Cluster Di BAwah Bidang Ekonomi Utama Negara (NKEA)

19

2014 - kini

10 Ahli Jawatankuasa Penasihat Kurikulum Jabatan Pengajian Politeknik (JPP) – Program Sarjana Muda Sains (Kepujian) Pengurusan Pelancongan dan Hospitaliti Antarabangsa 11 Pengerusi Technical Working Group (TWG) – Quality Tourism Workforce

Kebangsaan

2013 - Kini

Kebangsaan

2013 - kini

Kebangsaan

2012 - kini

Kementerian Pengajian Tinggi

Kebangsaan

2013 - kini

Universiti Utara Malaysia

UUM

2013 - kini

Universiti Malaysia Kelantan (UMK)

UMK

15.5.2014 14.5.2016

International Islamic University Malaysia (IIUM)

IIUM

1.2.2015 31.1.2017

Management and Science University (MSU)

MSU

1.11.2014 30.10.2016

Profesor Pelawat dan Pemeriksa Luar – Hospitality & Tourism (Management & Science University)

Management & Science University (MSU)

MSU

2012 - kini

Ahli Jawatankuasa Eksekutif Pacific Asia Travel Association (PATA) – Malaysian Chapter

Pacific Asia Travels Association (Malaysia Chapter)

PATA

2013 - kini

12 Ahli Jawatankuasa Pembangunan Sumber Manusia Dalam Industri Pelancongan 13 Ahli Majlis Dekan-Dekan Sains Dan Teknologi Makanan Institusi Pengajian Tinggi Awam (IPTA) 14 Ahli Jawatankusa Pengajian Program Ijazah Sarjana pengurusan Hospitaliti (MHM) – Universiti Utara Malaysia 15 Ahli Lembaga Penasihat Akademik Fakulti Pelancongan dan Hospitaliti 16 A member of Board of Studies (External) for The Bachelor of Tourism Planning and Hospitality Management 17 Profesor Pelawat dan Pemeriksa Luar Fakulti Perhotelan dan Pelancongan 18

19

Kementerian Pengajian Tinggi Malaysia (KPT)

Kementerian Pelancongan dan Kebudayaan, Malaysia Kementerian Pelancongan dan Kebudayaan, Malaysia

20

20 Ahli Jawatankuasa Focus Group Pelancongan Bumiputera Pulau Pinang

Bahagian Penyelarasan Penyertaan Bumiputera, Unit Penyelarasan Pelaksanaan (ICU), Jabatan Perdana Menteri, Pulau Pinang 21 IMT-GT (Indonesia, Ahli Jawatankuasa Malaysia, Thailand Kumpulan Kerja - Tourism. Growth Triangle) Joint Business Council (JBC) Dewan Perniagaan - IMT-GT Malaysia Malayu Malaysia 22 Ahli Jawatankuasa NCER & KPT Penyelaras NCER - KPT Bagi Pelaksanaan North Corridor Economic Region (NCER) 23 Ahli mesyuarat Dewan Perniagaan Majlis Perniagaan dan Melayu Pulau Pinang Ekonomi Melayu Pulau Pinang

Negeri Pulau Punang

Ogos 2010 - kini

Negeri Pulau Pinang / Malaysia

9/06/2010 – kini

Kebangsaan

19/12/2008

Negeri Pulau Pinang

20/04/2010

SUMBANGAN KEPADA MASYARAKAT LUAR (KEBAJIKAN DAN SOSIAL)

Bil

Pertubuhan / Kedudukan Dalam Pertubuhan Tersebut

1

AJK PIBG Sek Men Saujana Indah, Taman Ilmu, Nibong Tebal (Naib Pengerusi) AJK Badan Khairat Kematian, Surau Taman Ilmu, Nibong Tebal, Pulau Pinang AJK Kejiranan & Rukun Tetangga, Taman Ilmu, Nibong Tebal, Pulau Pinang. AJK PIBG Sek. Keb. Kampong Jambu, Taiping. Perak. Pengerusi Biro Pendidikan AJK PIBG Sek. Men. Keb. Seksyen 18, Shah Alam, Selangor. Pengerusi Biro Asrama AJK PIBG Sek. Keb. Seksyen 20, Shah Alam. Naib Pengerusi Biro Pendidikan

2 3 4

5

6

21

Tarikh Dari 2009

Hingga 2010

2007

2010

2007

2010

2005

2006

2002

2003

2001

2002

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