E-Services | Jacksonville Public Library [PDF]

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Services E-Services Our Mission: The Jacksonville Public Library's E-Services Department is dedicated to helping users learn and master the technology needed in today's economy.

Computer Classes

All of our classes are free and everyone is welcome.

Read More (/events/computer-class)

We offer multiple services at various library locations to suit many learning styles:

• Classes on many topics

How Do I?

• Open Labs



• Walk-in help sessions



•

One-on-one help sessions by appointment (http://jpl.libcal.com/booking/techtutor)

About Our Classes With classes offered year-round in both English and Spanish, you can learn a new or update your skills to improve yourself professionally and personally. Our regular class offerings include training about the library’s downloadable media service, computer basics, Microsoft Office, and special topics that include 3D design and printing and coding.

Ask a Librarian

Chat, Text, or Email with a Librarian.

Read More (http://www.askalibrarian.org/jpl

All classes are free. No registration is necessary. Seating is on a first-come first-serve basis and subject to room capacity. Check the Computer Class Catalog and our event calendar to find the class, location, date and time that suits your interest and schedule.

Class Attendance Form (https://goo.gl/forms/3le3yBd7s210BzYP2) Class Feedback Form (https://docs.google.com/forms/d/e/1FAIpQLSeIhTYbmjjWZqejoMWcrTYpEp3CTPy6AfBUhstJgb4lSMXOA/viewform) Outreach Form (https://goo.gl/forms/q7UfOII6mAkrbyEt1)

Career & Job Resources Helping Jacksonville Get to Work

Class Schedules

Read More (/career-and-job-resources)

Computer Class Catalogs January - March (//www.jaxpubliclibrary.org/sites/default/files/Jan-Mar.pdf) Library Certificate of Completion Program JPL’s Computer and Technology Classes program participants are eligible to earn a Certificate of Completion* in the following tracks: • BASIC COMPUTER LITERACY • MS OFFICE 2010 BASICS • DIGITAL MEDIA AND DESIGN BASICS The certificate is issued upon successfully attending the required classes and electives of the track within six months after the first class is taken. When available, equivalent classes taken in Spanish are also accepted.

Library Services (/services) Ask a Librarian (http://www.askalibrarian.org/j Book a Librarian (/services/book-librarian) 1-on-1 Tech Tutoring (/one-one-tech-help)

Request a Certificate of Completion (https://goo.gl/forms/LzaAX5gJX01hKqHr1)* *The Certificate of Completion will serve as proof of attendance and does not certify the participant’s technical ability or skills.

Topic Series

e-Government Links Read More (/research/e-government)

Downloadable Media and Other Digital Library Resources Basic Computer Literacy MS Office 2010 Digital Media and Design Basics Computer Classes in Spanish - Clases de Computadoras en Español

Get a Library Card Read More (/services/need-library-card)

E-Services Email Help Name

Email Address *

Which library services are you having trouble with? Axis360 Flipster Hoopla RBdigital OverDrive Tumblebooks Ebooks, Audiobooks, etc. Ebooks Audiobooks Music Video What type of device are you using to download content? Windows Computer Apple Computer Linux Computer IOS Device Android Device Windows Mobile Amazon Kindle Other or Unknown What problems are you having in downloading content? Please be specific.

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