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Developing Effective Communication Skills
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Essential Management Skills. Effective Workplace Communication
In every community, there is work to be done. In every nation, there are wounds to heal. In every heart,

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You can never cross the ocean unless you have the courage to lose sight of the shore. Andrè Gide

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Don't be satisfied with stories, how things have gone with others. Unfold your own myth. Rumi

Effective Communication
We must be willing to let go of the life we have planned, so as to have the life that is waiting for

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You have to expect things of yourself before you can do them. Michael Jordan

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Keep your face always toward the sunshine - and shadows will fall behind you. Walt Whitman

effective communication
Before you speak, let your words pass through three gates: Is it true? Is it necessary? Is it kind?

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Learning never exhausts the mind. Leonardo da Vinci

Communication Skills
If you want to go quickly, go alone. If you want to go far, go together. African proverb

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Project Management Concepts

Introduction

Project Management Home

Communication is the only interaction that we make when we involve with another party.

Activity Based Costing

Regardless of whether it is personal relationship or a professional one, communication keeps us connected to one another in the community.

Agile Project Management

Therefore, communication is the main mechanism where the conflicts are arisen as well as

Basic Management Skills

they are solved.

Basic Quality Tools

Therefore, effective communication can make sure that you communicate appropriately and

Benchmarking Process

correctly in order to minimize such confrontations.

Cause and Effect Diagram

In case, there are disagreements or conflicts, effective communication can be again used

Change Management Process

for solving such issues.

Communication Blockers

The Main Skills for Effective Communication

Communication Channels

Following are the main skills one should have to master to become an effective

Communication Methods

communicator.

Communication Models

Although acquiring all these skills and mastering them to the same level seems to be challenging, knowing all these skills and slowly working on them will take you to the level

Communications Management

you want to be in communication.

Conflict Management

Staying Focused

Crisis Management

When you deal with a current crisis or an argument, relating something from the past is quite

Critical Chain Scheduling

natural.

Critical Path Method

When this happens, most of the times, the discussion goes out of topic and the situation can become quite complicated.

Decision Making Process

Staying focused is one of the best skills not only for communicating under pressure, but for

Design of Experiment

all types of communications ranging from lunch chitchats to board discussions.

Effective Communication Skills

If you go out of focus, there is a high chance that the end result of the communication may

Effective Presentation Skills

not be effective.

Enterprise Resource Planning

Listening Carefully

Event Chain Methodology

Although people think that they are listing when another person talks, actually they are

Extreme Project Management

spending time planning what to say next.

Gantt Chart Tool

This is what we actually do! Therefore, you need to make an extra effort in order to listen to what the other person says and then come up with what you want to say.

Just-In-Time Manufacturing

If you are not sure what you've heard, repeat it and ask for their confirmation.

Knowledge Management

Understanding Others' Point of Views

Leads, Lags and Floats

In most of the communications, we want ourselves heard and understood. We talk a lot on

Management Best Practices

our point of view and try to get the buying of who are listening.

Management Styles

Remember, others also do the same! If you want them to hear you, you need to hear them

Management by Objectives

and understand their point of view too.

Monte Carlo Analysis

If you can really see through their point of view, you can actually explain yours in a clear and applicable way.

Motivation Theories

Empathy When Criticizing

Negotiation Skills

Sometimes, we become really defensive when someone criticizes us. Since criticism has

Organizational Structures

close ties with emotions, we can be easily erupted.

PERT Estimation Technique

But, in communication, it is really important to listen to the other person's pain and difficulties

PRINCE2 Project Methodology

and respond with empathy.

Pareto Chart Tool

At the same time, try to extract the facts and the truth in what they say, it can be useful for

Powerful Leadership Skills

you.

Process Based Management

Taking Ownership Taking personal responsibility is a strength. When it comes to effective communication,

Procurement Documents

admitting what you did wrong is respected and required.

Procurement Management

Most of the times, there are many people, who share responsibility in a conflict. In such

Project Activity Diagram

cases, admit what is yours. This behaviour shows maturity and sets an example.

Project Charter

Your behaviour most probably will inspire others to take responsibility for their share.

Project Contract Types

Compromise if Necessary

Project Cost Control

We love to win arguments all the time, but how often have you felt empty inside after winning

Project Kick-off Meeting

an argument? Sometimes, winning an argument does not make sense.

Project Lessons Learned

You may win the argument but might lose the corporation of other people. Communication is not about winning, it's about getting things done.

Project Management Methodologies

For the objective of getting things done, you may have to compromise in the process. If it is

Project Management Office

necessary, please do!

Project Management Processes

Take a Time-Out if Necessary

Project Management Tools

Sometimes, you need to take a break in the middle of the discussion. If the communication

Project Management Triangle

is intensive, there can be ineffective communication pattern surfaced.

Project Manager Goals

Once you notice such patterns, you need to take a break and then continue. When you continue after the break, all the parties involved in the discussion will be able to

Project Portfolio Management

constructively contribute for the discussion.

Project Quality Plan

Compete for Your Objective

Project Records Management

Although there can be a lot of obstacles on your way, do not give up what you are fighting

Project Risk Categories

for.

Project Risk Management

Surely you may have to compromise, but clearly stand for what you believe in. When it

Project Scope Definition

comes to communication, all the parties involved should satisfy with the outcome of it.

Project Selection Method

Ask for Help Sometimes, you might have difficulties to communicate certain things to certain parties.

Project Success Criteria

This could be due to an issue related to respect or something else.

Project Time Management

In such cases, seek help from others. Your manager will be one of the best persons to help

Project Workforce Management

you with.

Project Management Softwares

Conclusion

QC and QA Processes

In a corporate environment, effective communication is the key to win your way to success.

RACI Chart Tool

Regardless of whether you are targeting your career growth or winning the next big project,

Recognition and Rewards

effective communication can make your way to the objective.

Requirement Collection

In addition, effective communication can get you a lot of support from your subordinates as

Resource Leveling

well.

Staffing Management Plan

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Stakeholder Management

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Statement of Work (SOW) Stress Management Techniques Structured Brainstorming Succession Planning Supply Chain Management Team Building Program Team Motivation The Balanced Scorecard The Halo Effect The Make or Buy Decision The Rule of Seven The Virtual Team Total Productive Maintenance Total Quality Management Traditional Project Management Work Breakdown Structure

Useful Resource Management Concepts - Quick Guide Management Concepts - Resources Management Concepts - Discussion

Selected Reading UPSC IAS Exams Notes Developer's Best Practices Questions and Answers Effective Resume Writing HR Interview Questions Computer Glossary Who is Who

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