Emergency Response Plan - Emera New Brunswick [PDF]

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Emergency Response Plan

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Emergency Response Plan

Effective January 1, 2017

Emera New Brunswick Redacted

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APPROVALS Name

Position

Signature

Prepared by

EBPC Project Team

-

-

Reviewed by

Frank Campbell

General Manager

Approved by

Ed Kacer

Accountable Officer

REVISION HISTORY Rev No.

Issue Date

Brief Description of the Change

01

2017-01-01

New Document

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Table of Contents Distribution List .......................................................................................................9 1.0

Introduction of the ERP ................................................................................. 11

1.1 2.0

Purpose and Scope ..................................................................................... 11 Administration of the ERP .............................................................................. 12

2.1 3.0

Leadership Accountability, Policy and Commitment ......................................... 12 Assets, Hazards and Levels of Alert................................................................. 13

3.1

EBPC’s Assets ............................................................................................ 13

3.1.1

Pipeline and Meter Station .................................................................... 13

3.1.2

Mainline Block Valves ........................................................................... 13

3.2

EBPC’s Operational Activities ....................................................................... 14

3.3

Potential Hazards, Hazards and Risks Addressed by the ERP ............................ 14

3.3.1

Hazard Identification ............................................................................ 14

3.3.2

Categories of Emergencies.................................................................... 15

4.0

Roles and Responsibilities .............................................................................. 20

4.1

Response Team Structure ........................................................................... 20

4.1.1

The Emergency Response Team ............................................................ 20

4.1.2

The Crisis Management Team (CMT) ...................................................... 21

4.2

Unified Command ....................................................................................... 21

4.3

Duties and Responsibilities .......................................................................... 22

4.3.1

Incident Commander ........................................................................... 22

4.3.2

First Responder ................................................................................... 23

4.3.3

Operations Section Chief ...................................................................... 24

4.3.4

Liaison Officer ..................................................................................... 25

4.3.5

Safety/Environmental Officer ................................................................ 25

4.3.6

Logistics Section Chief ......................................................................... 26

4.3.7

Planning Section Chief.......................................................................... 27

4.3.8

Information Officer/Communications Lead .............................................. 27

4.3.9

Crisis Management Team Lead .............................................................. 28

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Emergency Response Plan 5.0

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Actions, Notifications and Interoperability ........................................................ 29

5.1

Emergency Communications ........................................................................ 29

5.1.1

Initial Notifications............................................................................... 30

5.1.2

Emergency Operations Centre Communications ....................................... 30

5.1.3

Internal Communication (Head Office) ................................................... 31

5.1.4

External Communications ..................................................................... 32

5.1.5

On Site Communication Systems ........................................................... 32

5.1.6

Media Communications ........................................................................ 33

5.2

Post Emergency Communications ................................................................. 38

5.3

Command and Coordination Centres ............................................................. 38

5.3.1

Incident Command Post (ICP) ............................................................... 38

5.3.2

Emergency Operations Centre (EOC) ..................................................... 39

5.3.3

Evacuation or Reception Centre ............................................................. 39

5.3.4

Twenty-Four Hour Answer Centre .......................................................... 39

5.3.5

Gas Control ........................................................................................ 40

5.4

Hazard Monitoring ...................................................................................... 40

5.5

Emergency Response Team (ERT) Operations ................................................ 40

5.5.1

ERT Activation..................................................................................... 40

5.5.2

Information Requirements .................................................................... 41

5.5.3

Staging Area and Transportation ........................................................... 41

5.5.4

Crisis Management Team Organization .................................................. 41

5.5.5

ERT Responsibilities ............................................................................. 42

5.6

Notification Matrix ...................................................................................... 42

5.7

Responder Safety ....................................................................................... 45

5.7.1

Responder Obligations ......................................................................... 45

5.7.2

On-site Emergency Areas Division ......................................................... 46

5.8

Site Safety ................................................................................................ 48

5.9

EPZ Isolation – Public Safety ....................................................................... 48

5.9.1

Roadblocks ......................................................................................... 48

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Emergency Response Plan 5.9.2 5.10

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Evacuation and Sheltering .................................................................... 49

Government Roles ...................................................................................... 51

5.10.1

Transportation Safety Board ................................................................. 51

5.10.2

National Energy Board (NEB) ................................................................ 52

5.10.3

Emergency Measures / Management Organizations (EMO) ........................ 52

5.10.4

Provincial Natural Resource Regulators................................................... 53

5.10.5

Environmental Protection...................................................................... 53

5.10.6

Worker/Responder Health and Safety..................................................... 54

5.10.7

Transportation and Highways ................................................................ 55

5.10.8

Forestry ............................................................................................. 55

5.10.9

Agriculture and Fisheries ...................................................................... 55

5.10.10 Public Health....................................................................................... 56 5.10.11 Police - RCMP and Local Police .............................................................. 56 5.10.12 Atmospheric Environment Service ......................................................... 56 5.10.13 Canadian Armed Forces ........................................................................ 57 5.11

Hazard Specific Response Procedures ........................................................... 57

5.11.1

Immediate Actions............................................................................... 57

5.11.2

Muster Points ...................................................................................... 58

5.11.3

Facility Fire: Fire Near or Involving a Pipeline Facility ............................... 58

5.11.4

Facility Explosion: Explosion Near or Involving Pipeline Facilities ............... 58

5.11.5

Man-Down Rescue and Medical Situation ................................................ 62

5.11.6

Natural Disasters ................................................................................. 65

5.11.7

Threat of Aggressive Action/Bomb Threat ............................................... 68

Threats to the EBPC will be managed by the appropriate level of Emergency............ 68 Call 911 in all cases. ......................................................................................... 68 Figure 10- Aggressive Actions including a Bomb Threat or Hostage Situation and Aggressive Action Responsibilities describes the response plan and personnel responsibilities in the event of an Aggressive Action incident..................... 68 5.12

Incident Reporting...................................................................................... 70

5.12.1

Reporting of Personal Injuries ............................................................... 71

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5.12.2

Operational Upsets/Releases ................................................................. 72

5.12.3

Reporting Requirements ....................................................................... 73

5.12.4

Public Education and Information .......................................................... 73

5.13 6.0

Next of Kin Notification ............................................................................... 73 Post Incident................................................................................................ 75

6.1

Incident Deactivation .................................................................................. 75

6.2

Cleanup and Repair .................................................................................... 75

6.3

Incident Documentation/Company Records ................................................... 76

6.3.1 7.0

Company Records................................................................................ 76

ANNEXES .................................................................................................... 77

Annex A

Environmental Considerations ............................................................... 77

Annex B

Odorant Material Safety Data Sheets ..................................................... 78

Annex C

Natural Gas MSDS ............................................................................... 90

Annex D

Maps, Drawings and Alignment Sheets ................................................... 99

Annex E

EBPC Emergency Organization Structure .............................................. 100

Annex F

Emergency Contacts List .................................................................... 102

Annex G

Emergency Equipment List ................................................................. 110

Annex H

Checklist - Emergency Response Roles ................................................. 112

Annex I

Records ............................................................................................ 132

Annex J

Definitions ......................................................................................... 133

Annex K

Forms .............................................................................................. 135

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List of Tables Table 1:

Mainline Block Valves ........................................................................... 13

Table 2:

Emergency Planning Zone .................................................................... 48

Table 3:

Immediate Actions............................................................................... 57

Table 4:

Responsibility for Notification of Next of Kin ............................................ 73 List of Figures

Figure 1:

Emergency Response – Levels of Emergencies ........................................ 17

Figure 2:

Initial Action/Notification Flowchart ........................................................ 34

Figure 3:

Initial Action Notification Flowchart ........................................................ 35

Figure 4:

Initial Action/Notification Flowchart ........................................................ 36

Figure 5:

Initial Action/Notification Flowchart ........................................................ 37

Figure 6:

Notification Matrix for Government Departments and Agencies .................. 43

Figure 7:

Facility Fire or Explosion – Response Action Flow Chart ............................ 60

Figure 8:

Man Down Rescue and Medical Situation – Response Action Flow Chart ...... 63

Figure 9:

Natural Disasters - Response Action Flow Chart ....................................... 66

Figure 10:

Aggressive Actions- Including a Bomb Threat or Hostage Situation ............ 69

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Distribution List Controlled access to Emergency Response Plan (ERP) documents is available on EBPC’s intranet site. Registered hard copies are assigned to relevant positions as per the table below. This document is accessible for all outside agencies on the Emera New Brunswick Website at: www.emeranewbrunswick.com Registered Manual # Master

Assigned To

Hard Copy

General Manager

☒

01

General Manager Vehicle

☒

02

Manager, Operations & Engineering

☒

03

Director, Legal and Regulatory

☒

04

Accountable Officer

☒

05

Director, HSE&S

☒

06

Manager, Regulatory EBPC

☒

07

EHS Specialist, EBPC

☒

08

Maintenance Technician – E&I

☒

09

Maintenance Technician – Corrosion

☒

10

Maintenance Technician – Pipeline

☒

11

Logistics Public Protection (Bayside Power)

☒

12

Safety Environmental Lead (Bayside Power)

☒

13

Secretary of the Board, National Energy Board

☒

14

Spare for office

☒

Any printout of the ERP document from EBPC’s intranet site will be considered uncontrolled. Each ERP controlled document will bear the control number on the front cover and in its footer.

The ERP shall remain on the EBPC’s Intranet site that is directly accessible to EBPC’s personnel, without delay when emergencies arise. Document control and distribution of the ERP is the responsibility of the General Manager. Any errors, omissions or request for revisions should be documented through the Management of Change (MOC) process and should be forwarded to EBPC’s General

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Manager for approval and implementation. A change log for this document will be maintained for the life of this ERP.

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Emergency Response Plan 1.0

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Introduction of the ERP

The ERP includes the requirements set out in the following documents: 1. CSA Z246.2-14 Emergency Preparedness and Response for Petroleum and Natural Gas Industry Systems 2. CSA Z731-03 (Reaffirmed 2014) Emergency Preparedness and Response 3. NEB SOR/99-294 Emergency Management Program, Section 32 The ERP is directed toward all EBPC employees, third party contractors, Agencies, Stakeholders, and Response Partners as identified in the Distribution List and will be used to effectively respond to the emergencies as defined in this ERP.

1.1

Purpose and Scope

The ERP provides the emergency response procedures that must be followed by EBPC’s employees and third party contractors to effectively respond to any incident/emergency, which affects operations involving Brunswick Pipeline System. The ERP is governed by the Emergency Management Program (EMP). EBPC utilizes the internationally recognized Incident Command System (ICS) for emergency planning and response. This plan establishes roles, responsibilities and procedures to be followed by EBPC employees and third party contractors as soon as an emergency is identified to:   

 



Protect the public in potential or actual danger Minimize damage to property and the environment Maintain effective communication and inter-operability between: o EBPC employees and third party contractors o First Responders o Third party companies o Government agencies o External services and contractors o The public o Media representatives o Other stakeholders Minimize the impact of the emergency on operations Preserve records and evidence for post incident investigations Resume normal operations as quickly as possible in a safe and efficient manner

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2.0

Administration of the ERP

2.1

Leadership Accountability, Policy and Commitment

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An Accountable Officer has been appointed that has authority over EBPC’s human and financial resources required to establish, implement and maintain the ERP, and to ensure that EBPC meets its obligations for safety, security and protection of the environment. EBPC is committed for an effective response to an emergency by ensuring that all ERP activities conducted by EBPC’s employees and contractors are done in a manner that ensures the safety and security of the public, workers, responders, the pipeline, and protection of property and the environment. The Accountable Officer has delegated the responsibility for the ERP to the General Manager. The General Manager is responsible for implementation and continual improvement of the ERP including providing feedback as necessary to the Accountable Officer. Any issue or concern with respect to the ERP which cannot be addressed or resolved by the General Manager will be brought to the Accountable Officer’s attention for final resolution without compromising the requirements of the applicable codes, standards, current related Acts and Regulations, good engineering practices and the requirements of this Plan. EBPC’s senior management acknowledges the importance of the Emergency Response Plan in achieving the goals of EBPC’s objective of ‘zero incidents’, and as such, they are dedicated to providing the leadership and resources necessary to foster a successful ERP.

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Emergency Response Plan 3.0

Assets, Hazards and Levels of Alert

3.1

EBPC’s Assets

3.1.1

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Pipeline and Meter Station

The Brunswick Pipeline System is a high pressure (1440 psi) natural gas pipeline comprised of 145km of 30-inch (762mm) diameter pipeline that extends from Saint John to St. Stephen, New Brunswick. The pipeline system interconnects with the Canaport Liquefied Natural Gas (LNG) facility at the Red Head Meter Station. The locations of the Brunswick Pipeline System assets are as follows: 

    3.1.2

Red Head Meter Station, o Pig Launcher (For Inline Inspection and Cleaning) o Odorant Injection facilities at kilometer post KP 0.0 Class 3 pipeline in City of Saint John from 0.0 KP to 29+066 KP Class 1 pipeline in rural New Brunswick from 29+066 KP to 143+903 KP Pig receiver and launcher pair at KP 52+610 (alignment sheet 57) SCADA control system and telecommunications operated from Houston, TX Mainline Block Valves

There are 7 mainline block valves located on the Brunswick Pipeline System. A Supervisory Control and Data Acquisition (SCADA) system is monitored by Pipeline Gas Control can close the valves remotely (See Figure. 5 for Procedure). The mainline block valves located on the Brunswick Pipeline are listed in Table 1: Table 1:

Mainline Block Valves

Valve Number BP-MLV-001 at Red Head Meter Station

Civic Address and Directions To

BP-MLV-01-009

(KP 8 +651)

BP-MLV-01-020

(KP 20+166)

BP-MLV-01-028

(KP 27+455)

BP-MLV-01-053

(KP 62+610)

BP-MLV-01-078

(KP 77+290)

BP-MLV-01-109

(KP 109+048)

Where:

(KP 0.0)

MLV= Mainline Valve

Note: portions of this table have been redacted. This section contains security sensitive information (locations of main line block valves). It is protected from publication under Clause 1(a.ii) of Order MO-006-2016 because there is a real and substantial risk that its disclosure will impair the security of EBPC pipeline facilities.

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Emergency Response Plan 3.2

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EBPC’s Operational Activities

The Brunswick Pipeline receives compressed natural gas from the Canaport LNG facility at the interconnection to its system at Red Head Custody Transfer Meter Station. The Brunswick Pipeline delivers gas to the M&NP US Interconnect at the New Brunswick/Maine border. The Red Head Meter Station is a multi-functional site that meters, regulates and odorizes (Methyl Mercaptan UN1064) the natural gas received from the Canaport LNG terminal and contains a custody transfer meter station and one pig launcher facility.

3.3

Potential Hazards, Hazards and Risks Addressed by the ERP

EBPC has identified 5 potential emergency response scenarios that are addressed in this ERP:     

Facility/Pipeline fire Facility/Pipeline explosion Man Down, Rescue and Medical situation Natural Disasters Threat of Aggressive Action/Bomb Threats

3.3.1

Hazard Identification

A hazard which is identified by EBPC’s employees or third party contractor can be classified as an: a. Alert b. Emergency (Level One, Two or Three) a. Alert An Alert is an incident or hazard that is handled by EBPC employees and third party contractors through normal operating procedures as defined in Pipeline Operations and Maintenance Manual (POMM) and: i.

Is deemed to be very low risk to employees, members of the public or the environment ii. Immediate control of the incident or hazard is possible by on-site personnel and equipment through normal operating procedures (POMM). iii. All control and containment systems are fully functioning posing no immediate hazard to the pipeline operations or the public. An alert will usually require a notification to the Manager, Operations & Engineering only.

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b. Emergency If a situation cannot be handled by on-site EBPC employees and third party contractors and equipment (outside the criteria of an Alert defined above), an emergency will be declared and following actions will be taken:      

On-site personnel will assess the situation and notify the Duty Manager, and notify the General Manager The General Manager or designate will appoint the Incident Commander who will declare an emergency Notify Responders when appropriate Notify the NEB, if members of the public or the media have been contacted Notification to the public for the emergency shall be at the discretion of the Incident Commander Place additional personnel and equipment on standby to respond if an emergency escalates

Note: If there is any uncertainty about the need to declare an emergency, the First Responder will consult the General Manager or the Director of Legal and Regulatory Affairs to assess the situation before an emergency is declared. 3.3.2

Categories of Emergencies

Emergencies are categorized into three levels beyond that of alert (refer to Fig. 1):   

Level One Emergency Level Two Emergency Level Three Emergency

By categorizing and declaring an emergency, EBPC responders are able to communicate the severity of the emergency quickly and clearly to other responders and regulatory agencies and can take appropriate actions. The following key issues must be considered when assessing the level of emergency:      

Is the situation likely to escalate? Are members of the public likely to be affected? What are the environmental impacts? Can the situation be handled entirely by EBPC personnel? Does the danger (or potential danger) justify alerting outside agencies (fire department, RCMP, NEB, etc)? Is there a Security risk?

The ERP Incident Classification and Response Table (Fig. 1) is a guide for establishing the Emergency Level associated with an emergency.

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Upon declaration of any level of emergency, the Emergency Response Team is activated by the Incident Commander. If the Level One Emergency has the potential to escalate, the Incident Commander may activate the Crisis Management Team (CMT).

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Emergency Response Plan Figure 1:

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Emergency Response – Levels of Emergencies

Incident Classification and Response Table Incident Classification Alert

Evaluation Criteria A heightened or emerging risk or small incident that has no probability of escalation.

Required Response*  

Escalation is required if any of the following criteria emerge:  Potential to affect operations  Potential threat to health and safety of workers  Potential to impact company property and/or the environment  Potential for public, media or social media attention









Level 1

An emergency incident which has a low potential to escalate but does not meet any Level 2 or 3 criteria, but meets all or most of the following conditions:  No effects outside company property  No immediate threat to workers; however, personal protective equipment may be required  No immediate threat to the public  Handled entirely by company personnel  Environmental impact is minimal and contained to company rightof-way  Creates little or no media, or social media interest

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

   





The EBPC First Responder and the Manager, Operations & Engineering will assess the situation The EBPC First Responder and the Manager, Operations & Engineering will alert the Incident Commander to confirm the Alert Level and determine if local First Response Agencies need to be notified Situation is continually assessed, monitored and documented regarding potential impacts or the possibility of escalation Initial creation of the Operational Planning Worksheet and determine the ICS positions to be activated based upon the anticipated likelihood of escalation If possible, actions taken to alleviate heightened risk Appropriate notifications and regular situational awareness briefings made with management staff and local First Response Agencies as required The EBPC First Responder and the Manager, Operations & Engineering will alert the Incident Commander to confirm the Alert Level and determine if local First Response Agencies need to be notified Initiate the ERP If required, establish isolation distances and combustible gas detection equipment Establish a clearly designated Incident Command Post and Staging Area The Incident Commander confirms the Level of Emergency with the On-Call Crisis Management Team Lead and local First Response Agencies Incident Commander initiates ICS Incident Briefing, Incident Status, etc. forms and provides a briefing to the Crisis Management Team Lead and/or the General Manager Appropriate notifications and regular situational awareness briefings made with management staff and local First

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Emergency Response Plan 

  



Level 2

An emergency incident that does not meet any of the Level 3 criteria, but meets ANY of the following conditions: No immediate threat outside company property, but potential exists to extend beyond property boundaries  Requires involvement of external emergency services, first responders, federal and/or provincial/local agencies or mutual aid partners  Environmental impact is moderate and extends or could extend beyond company rightof-way  Creates local/regional media interest

  







 



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Response Agencies as required Initiate, implement and continually reevaluate the Operational Planning Worksheet based on incident needs and objectives and determine the ICS positions to be activated based upon the current situation and anticipated likelihood of escalation Adequate equipment resources, security, public protection, safety and environmental measures put in place Additional resources, field emergency responders or contractors may need to be activated or placed on standby The Field Emergency Response Team prepares for possible Level 2 or Level 3 Incident response requirements The Crisis Management Team may be placed on standby Situation is continually assessed, monitored and documented regarding potential impacts or the possibility of escalation Level 1 Incident Duties are continued The Crisis Management Team and Emergency Operations Centre are activated First Response Agencies and regulatory agencies such as the NEB are notified and given situational awareness updates regularly EBPC engages in Unified Command with government agencies and local response agencies sending a representative to a regional or municipal Emergency Operations Centre (if established) The Field Emergency Response Team and Crisis Management Team prepare for possible Level 3 Incident response requirements Preparation and coordination with Unified Command agencies regarding any approved media releases and briefings The potential need to evacuate or shelter in place is evaluated and the public within the emergency planning zone is notified by first responders Roadblocks are set up to isolate the emergency planning zone through Unified Command with possible assistance of provincial aid and first responders



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Emergency Response Plan Level 3

An emergency that meets ANY of the following conditions: 



  

Serious injury to company personnel that results in EMS transportation or a minor injury to the public or ongoing threat to the public Extensive involvement of external emergency services, first responders, federal and/or provincial/local agencies or mutual aid partners Ongoing uncontrolled release of gas Significant and ongoing environment effects Creates national or international media interest

  



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Level 1 and 2 incident responses continue The company emergency response is fully activated, including executive notifications and involvement EBPC continues to liaise under Unified Command with key government agencies and first responders and sends a representative to a regional or municipal Emergency Operations Centre if established Support activities required for a state of local emergency if declared by the Province of NB or a community adjacent to the emergency planning zone

* This list dictates high-level response requirements for an incident based upon the determined Level of Alert or Emergency. For greater detail regarding required response, refer to ICS position specific requirement; see Section 4.3 Duties and Responsibilities.

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Emergency Response Plan 4.0

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Roles and Responsibilities

The ERP defines the specific roles and responsibilities that the Emergency Response Team (ERT) will have to follow to ensure that the emergency situation or incident is managed as per defined procedures.

4.1

Response Team Structure

EBPC’s Emergency Organization Structure is attached in Annex E. EBPC utilizes the ICS structure in responding and managing emergencies. This structure is supported by 2 teams or groups: a) Incident Command (also known as ERT) b) Crisis Management Team (CMT) The ERT consists of all relevant employees and third party contractors of EBPC who will respond to an on-site emergency situation when an Emergency situation is declared by the Incident Commander. This team includes the following: a) b) c) d) e) f) g) h) i)

Incident Commander Operations Section Chief Liaison Officer Safety/Environmental Officer Logistics Section Chief Planning Section Chief Information Officer or Communications Lead Third Party Contractors (Technical resources) Government Agencies /Emergency Responders (for level 2 and 3 emergencies)

The individual roles and responsibilities are further discussed in subsequent sections of this plan or as required by management of the ERP. 4.1.1

The Emergency Response Team

The ERT is led by the Incident Commander who assigns resources and oversees the field response for all emergency responses and obtains support as necessary, from municipal/local emergency responders, the CMT, mutual aid partners and assisting agencies. The Incident Commander also assigns an initial level to the emergency and when required, in conjunction with government and response agencies, downgrades the level of emergency or declares an “All Clear” status. The number of members on the Emergency Response Team depends on the severity and location of the emergency. For an Alert or Level I emergencies, the Incident Commander, Operations Section Chief and/or the Technicians will handle the emergency as per ERP, utilizing EBPC’s Emergency Organization Structure (Annex E).

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Emergency Response Plan

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In the event that multiple sites are impacted, separate Incident Command Posts may be initiated. In each area, a dedicated Operations Branch Director will be assigned to the location and coordinated through an Incident Command Post (ICP). The ERT will engage and inform the CMT as required and necessary. Requests for support for the Operational Planning Worksheet will be made from the ERT Incident Commander to the Crisis Management Team Lead. The CMT will proactively support the IC in incidents of high complexity and or long duration. For Level II and III emergencies, the Incident Commander takes guidance from or reports to and assists the municipal emergency response team’s Incident Commander (Fire Chief or designate) through Unified Command. For Level II and III emergencies, the Incident Commander will also activate and scale the ERT to the level required utilizing the ICS organizational chart in Annex E. 4.1.2

The Crisis Management Team (CMT)

The roles and responsibilities and organization structure of the CMT are defined in EBPC’s Crisis Management Plan (CMP). This team is responsible for Legal and Regulatory notifications and administrative duties to support the Incident Commander.

4.2

Unified Command

In Unified Command, the responding agencies and/or jurisdictions that have responsibility for the incident share the management of the emergency. The Incident Commanders, representing various agencies or jurisdictions, manage and direct the emergency response and activities from a single Incident Command Post (ICP). A Unified Command allows agencies with different legal, geographic, and functional authorities and responsibilities to work together effectively without affecting individual agency authority, responsibility, or accountability. If an incident occurs on the EBPC’s system within the jurisdiction of a town, city or incorporated area (i.e., urban or rural), municipal first responders may be first on-scene. In this case, the municipality/county may have an emergency response team with its own roles and responsibilities. EBPC’s Incident Commander will activate the EBPC’s ERP and establish an ERT which will work in coordination with the municipal ERT. A Unified Command may be established based on a collaborative decision between the EBPC’s Incident Commander and the municipal emergency response team’s Incident Commander (usually Fire Chief or designate) for Level II or III emergencies. If a situation develops during Unified Command where the EBPC’s Operations Section Chief or Liaison Officer feels EBPC concerns and issues for the emergency are being ignored, they will convey them to the Unified Command. If the issues are still not addressed, the Operations Section Chief or Liaison Officer will contact the EBPC’s Incident Commander who will coordinate with the other responding parties to ensure EBPC issues are addressed. UNCONTROLLED IF PRINTED

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If an EBPC emergency causes damage to a third party pipeline or utility, the affected company may invoke its own emergency response plan. Unified command may be established to coordinate the response. Note: As the Response unfolds, the role of Incident Commander will be determined by the type of emergency. If an EBPC employee assumed the role of Incident Commander early in the incident and then a multi-agency response was required, the role of Incident Commander may be better filled by the municipal Fire Chief or Provincial EMO representative. In this case the EBPC Incident Commander may assume a different role within the ICS structure or within the EBPC response team.

4.3 4.3.1

Duties and Responsibilities Incident Commander

The Incident Commander will manage all field aspects of the emergency for EBPC. The Incident Commander will ensure that issues relating to first responder safety, public safety, emergency planning zone, evacuation and isolation, control and containment are addressed and the objectives of this response plan are fulfilled. This role is the main point of contact between the ERT, Gas Control, EBPC’s senior management, and external regulatory agencies in terms of emergency or incident management and reporting. In cases when an Incident Command Post (ICP) or Municipal EOC is established (depending on level of emergency) and a Unified Command is implemented involving outside agencies or organizations, the EBPC’s Incident Commander will work in coordination with the Incident Commanders of other organizations or agencies to provide management direction through a common set of objectives and strategies to respond to the emergency. In Unified Command, the EBPC’s Incident Commander will still maintain his authority, responsibility and accountability. The role of Incident Commander includes: 

Assess the situation and/or obtain a briefing from the prior Incident Commander.

  

Assume Incident Commander role from the first responder Time stamp Transfer of Command Notify the EBPC General Manager, the NEB, and declare an Alert or Level of Emergency Initiate, designate, direct and maintain contact with the EBPC’s ERT Announce the location of the Staging Area of validate the effectiveness of the placement of the ICP and Staging Area Ensure ICP and Staging Area are announced to arriving responders and ECBP Staff Mobilize or demobilize the ERT when appropriate. (The number and type of team members depend on the incident type, severity and location.)

   

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

Establish incident objectives, strategies, and priorities and ensure all responders: o protect themselves o inform and protect others o assess the situation o carry out duties as defined in their roles and responsibilities o ensures that response and rescue personnel are given regular rest period



Approve and authorize the implementation of an Operational Planning Worksheet





Ensure that adequate public protection, safety and environmental measures for workers are in place. Safety/Environmental Officer may be activated to handle this duty. Update the required agencies about the incident status; authorize the release of information to the news media. The Public Information Officer may be activated to handle this duty Schedule and hold update meetings/briefings on a regular scheduled basis with the ERT Collect, review, evaluate and disseminate information about the incident and the status of resources in the form of formal briefings or status reports form EMP-FRM01 RA Incident - Incident Notification Report Coordinate activity for all Command, Officials and General Staff.

 

Approve the use of trainees, volunteers, and auxiliary personnel. Authorize release of information to the news media.



Approve requests from the Logistics Section Chief, Operations Section Chief, and the Safety/Environmental Officer for additional resources and make them available for emergency response. Keep up-to-date Emergency Equipment List (Annex G) Develop the overall response management strategy and annual objectives and plan targets



 

 4.3.2

First Responder

The first EBPC employee at the incident site will assume the role of the Incident Commander and will initiate the response to the emergency. If appropriate, the first responder may be relieved within the Incident Command System by a more competent individual as determined by EBPC management. The initial Incident Commander would likely then assume the role of Operations Section Chief or Liaison Officer. EBPC’s First Responder who initially assumes the role of Incident Commander will: 



In consultation with the Duty Manager, declare an initial Level of Emergency and establish an Incident Command Post (ICP) (Duty Manager will activate the Emergency Response Team) Ensure first responder safety at the incident site

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Emergency Response Plan      

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Conduct the Transfer of Command to a more experienced person (if required) Identify hazardous situations associated with the emergency/incident and take necessary steps as defined for the specific emergency response Establish corporate security at the ICP, incident site or the emergency planning zone (EPZ) (evacuated residences, businesses and public facilities) Protect members of the public with the assistance of first responders (evacuation or sheltering) until relieved by the Safety/Environment Officer Manage the resources at the incident site, obtain a head count of all persons at the incident site and document everything Continuously monitor the incident to identify potential impacts to EBPC operations and the environment and provides updates, as necessary to Incident Commander for further guidance Operations Section Chief

Typically for a Level I emergency, this role will be handled by Incident Commander. For Level II and III emergencies where an EOC is set-up and a Unified Command is established involving outside agencies and organizations, the EBPC’s Incident Commander may stay as one of the Unified Command Staff or assume another role within the ICS structure or the EBPC response team. Operations Section Chief will be responsible for public protection activities. For Level I emergencies, the Operations Section Chief will remain responsible for EBPC’s operational on-site emergency response activities and will keep a close liaison with the Incident Commander. The Operations Section Chief will have resources for monitoring the environment outside the incident site and will seek assistance in securing the emergency planning zone, notifying any residents, businesses or transients (campers, hikers, hunters etc.) who can be impacted due to the emergency.    

   

Reports Directly to Incident Commander Must be competent to assume role of Incident Commander in case a Transfer of Command is required Leads all Operational field activities reporting to the Incident Commander Ensure that adequate public protection, safety and environmental measures for workers are in place. Safety/Environmental Officer may be activated to handle this duty Hold update meetings on a regular basis with the ERT Requests additional resources if required from IC and makes them available for emergency response Develop the response strategy and in conjunction with the IC Manage tactical operations.

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Emergency Response Plan            4.3.4         4.3.5

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Interact with next lower level of Section (Branch, Division/Group or Sector) to develop the operations portion of the Operational Planning Worksheet. Request resources needed to implement the Operation’s tactics as a part of the Operational Planning Worksheet development (ICS 215). Assist in development of the operations portion of the Operational Planning Worksheet. Supervise the execution of the Operational Planning Worksheet for Operations. Maintain close contact with subordinate positions. Ensure safe tactical operations Request additional resources to support tactical operations Approve release of resources from assigned status (not release from the incident). Make or approve expedient changes to the Operational Planning Worksheet during the Operational Period as necessary. Maintain close communication with the Incident Commander. Maintain Activity Log see Annex K (ICS 214-Activity Log). Liaison Officer Reports Directly to Incident Commander Be a contact point for External Agency Representatives. Keeps the Incident Commander up to date with response progress Maintain a contact list of mutual aid, cooperating agencies and agency representatives. Keep agencies supporting the incident aware of incident status Monitor incident operations to identify current or potential inter-organizational problems. Participate in planning meetings, providing current resource status, including limitations and capability of assisting agency resources. Maintain Unit Log. Safety/Environmental Officer

The Safety/Environmental Officer will ensure responder and worker safety and will assess environmental issues for appropriate actions. The Safety/Environmental Officer has the authority to order discontinuation of any operation, which threatens the health and safety of responders. The Safety/Environmental Officer will:   

Reports Directly to Incident Commander Will initiate and complete ICS Safety forms in conjunction with Command, Operations Section Chief and the Safety Officer within the EOC Monitor and suspend any operation which threatens the health and safety of responders

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Emergency Response Plan  



           

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Liaise with the Information Officer to develop appropriate employee and/or public EH&S messages/communications Ensures that the emergency response, environmental remediation, and repairs are conducted in compliance with EBPC and Government safety and environmental requirements Enforces systems and procedures necessary to ensure ongoing assessment of hazardous environment, coordination of safety efforts, and measures to promote emergency response safety Ensure accountability system for the hot-zone is maintained Coordinates safety management functions Provides information and coordinate for internal environmental impact study and post incident EH&S compliance investigation Assumes responsibility in ICS reporting related to safety and environment Review the area map and identify the locations that need to be monitored during the emergency Arrange the equipment, safety gear and communication equipment needed to respond to the emergency Initiate soil and water sampling plans and preliminary impact assessments post emergency Identify hazardous situations associated with the incident. Review the Operational Planning Worksheet for safety implications. Exercise emergency authority to stop and prevent unsafe acts. Investigate accidents that have occurred within the incident area. Assign assistants as needed. Ensure Rehabilitation procedures and Family and stress support services are utilized when needed

Note: Support for plume modeling and air quality m a y b e available through REET at 1800-565-1633 4.3.6         

Logistics Section Chief Report Directly to Incident Commander Manage all incident logistics Arrange for air/ground transportation for ERT to the emergency site Ensures that the emergency response equipment is transported to the incident site Provide all facilities, communications, supplies, fuelling, food and medical services for ERT Oversee demobilization of Logistics Section and associated resources Provide logistical input to the Incident Commander in preparing the Operational Planning Worksheet Identify anticipated and known incident service and support requirements Request additional resources as needed

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Emergency Response Plan  4.3.7                         4.3.8   

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Review and provide input to for communications Supervise request for additional resources Planning Section Chief Reports Directly to Incident Commander Collect and manage all incident-relevant operational data Conduct and facilitate planning meetings Compile and display incident status information Establish specialized data collection systems as necessary (e.g., weather) Report significant changes in incident status Provides engineering services to the ERT such as preparation of material specifications, bill of materials Obtains contractors for emergency response and post emergency clean-up and coordinate their activities, as required Oversee preparation of demobilization plan Analyze and provide summary of Plume predictions for Command and Operations Collect and process situation information about the incident Supervise preparation of the Operational Planning Worksheet Provide input to the Incident Commander and Operations Section Chief in preparing the Operational Planning Worksheet Re-assign out-of-service personnel already on-site to ICS organizational positions as appropriate Establish information requirements and reporting schedules for Planning Section units (e.g., Resources, Situation Units) Determine need for any specialized resources in support of the incident If requested, assemble and disassemble strike teams and task forces not assigned to operations Establish special information collection activities as necessary, e.g., weather, environmental, toxic, etc. Assemble information on alternative strategies Provide periodic predictions on incident potential Report any significant changes in incident status Compile and display incident status information Oversee preparation of Incident Demobilization Plan Incorporate the incident traffic plan (from Ground Support) and other supporting plans into the Incident Information Officer/Communications Lead Report Directly to Incident Commander Prepare and coordinate any media releases and briefings Maintains list of current issues, assigned tasks, and log of events in the ERC

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Emergency Response Plan              4.3.9

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Take minutes of status meetings Manages ERT and Resources List Acts as repository of ERT documents and maintains distribution & control plan Compiles and distributes lessons learned information from pipeline related incidents and other industry incidents and drills Determine from the Incident Commander if there are any limits on information release Develop material for use in media briefings Obtain Incident Commander’s approval of media releases Align key messaging with other agencies involved in Unified Command Inform media and conduct media briefings Arrange for tours and other interviews or briefings that may be required Obtain media information that may be useful to incident planning Maintain current information summaries and/or displays on the incident and provide information of status of incident to assigned personnel. Maintain Unit Log. Crisis Management Team Lead

Leads the effort in the head office to support the field response  

Report Directly to Incident Commander Assemble more support if required in the following areas; o Insurance, o Media relations, o Legal, o Financial o Human Resources

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Actions, Notifications and Interoperability

An emergency is not automatically declared when information related to a potential incident is received. However, an emergency is declared if any of the following conditions are met:   

EBPC is made aware of the incident from a reputable source, such as a third party company or agency information is received from several different sources about the same incident the incident is substantiated to be a threat to the public or the environment

Upon notification of an emergency event, the EBPC employee or third party contractor shall activate the emergency response plan as outlined in Figures 2 to 6. Gas Control may be the first to identify an emergency due to abnormal operating condition (AOC) in the pipeline and will notify the Technician on call or the Duty Manager (Figures. 4 and 5). The EBPC employee who responds to the emergency will assume the role of Incident Commander until the IC responsibilities can be formally transferred to the appropriate staff (usually the General Manager or the Manager, Operations & Engineering). As soon as an emergency occurs, the ERP and the CMP will be activated. The ERT and CMT will use the ICS to direct, organize and command incident management. In the event of a fire or explosion, the Incident Commander will immediately engage the local emergency services (such as fire department, police, etc.). The Incident Commander will complete notifications and reporting as required by the regulations. Agency notifications may be delegated to the Liaison Officer, and activation of contractors may be delegated to the Logistics Section. ERT members will have access to satellite phones with unlimited coverage, range and 24 hours availability (contact numbers provided in Annex F Emergency Contacts List). When an ERP is activated, the following phases of communication will occur:  

5.1

Emergency Communications Post Emergency Communications

Emergency Communications

Emergency communications must be clear and concise. In the event of an emergency, EBPC will ensure that all communications with the stakeholders are completed in an organized and effective manner following the Stakeholder and Public Awareness Program (SPA).

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Emergency Response Plan 5.1.1

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Initial Notifications

If the First Responder is the first on site and prior to any notification, the responders shall move to safe and secure location to ensure their personal safety. For the purpose of ERP, initial notifications of a potential emergency may be received by the EBPC’s call centre, 911 or Gas Control (as provided by the Incident Commander). The immediate actions that EBPC will take following notification are set out in the flowcharts: a. Initial Action/Notification from an outside source dialling our emergency number involving pipeline (Call to Emergency Number 1-888-410-2220; see Figure 2) b. Initial Action/Notification from an outside source dialling 911 involving a pipeline emergency (Call to one of six public safety answering points in New Brunswick (PSAP’s) through 911, see Figure 3) c. Initial Action/Notification Flowchart abnormal conditions (Gas Control Detects a Rapid Pressure Drop on SCADA, see Figure 4) d. Initial Action/Notification Flowchart (Gas Control Detects a Gradual Pressure Drop on SCADA, see Figure 5) EBPCs Call centre operator will collect/record the following information:     

5.1.2

Caller’s name and return telephone number(s) Caller’s present and future location Incident Command Post location Staging Area location if identified The present status of: o Any injuries or threat to human life o Damage to property o Damage to the environment o Other critical data o Caller’s next actions o The present weather at Caller’s location o What immediate assistance is required by the caller Emergency Operations Centre Communications

Based upon the level of Emergency declared, EBPC will activate its EOC through the guidance of the Crisis Management Plan. Depending upon the location, severity and anticipated duration of the incident other agencies within the Unified Command structure may as well activate complimentary EOCs. The Incident Commander for EBPC will communicate with the EBPC EOC on a scheduled basis to ensure the CMT is aware of the status of the Incident, Operational Planning Worksheet as well as any resources or support that is required. This communication will be directly to the EBPC Crisis Team Lead or Operations Section

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Chief in the EOC if this role is staffed. The communication link between the IC and CMT will be maintained at all times. The Liaison Officer for EBPC will ensure that they are aware of any government EOCs that are activated and maintain a level of situational awareness with them. In an incident of long duration there may be a request from one of the government EOC’s to have a member of the EBPC CMT attend their EOC; this function would be completed usually by the Liaison Officer. Once agreed upon, (if EOC is initiated; usually outside of EBPC and led by Government agency) and EBPC Incident Commander, must clearly communicate to all responders that Unified Command has been initiated and that frequent communication will be disseminated from this team through the Information Officer. Most of these key ICS roles will now be filled by responding agencies not EBPC. The communication flow is based on the ICS structure and is as follows:  

  5.1.3

Incident Commander will communicate with outside agencies and other response team(s) The Operations Section Chief and the Liaison Officer will report directly to the EBPC Incident Commander and update him on the magnitude and response activities of the ERT The Incident Commander will provide regular updates on emergency response efforts directly to the Crisis Management Team Lead Regularly scheduled meetings should be held between ERT, EOC and IC, as needed to review the emergency and response efforts Internal Communication (Head Office)

Should an emergency occur during normal business hours, all EBPC staff will be notified of the emergency and asked to standby in case they are required to become part of the response. To ensure effective response to the emergency situation, following additional steps will be taken:   

The appointed administrative scribe shall be advised on how to direct all incoming calls All office staff shall be asked to keep all business and personal calls to a minimum to free up telephone lines for emergency management No contact shall be made with outside agencies, except through approved statements prepared by the Incident Commander, Information Officer or Crisis Management Team Lead, to ensure consistent and accurate messaging

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Emergency Response Plan 



5.1.4

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Depending on the extent and length of the emergency, consideration should be given to ensure that the non-essential staff is released but stays on-call replace team members in 8-10 hours, ensuring proper rehabilitation. Except for Incident Commander, Information Officer or Crisis Management Team Lead all EBPC staff should be advised to avoid making public announcements or posting on social media. External Communications

Extreme care and caution should be exercised to ensure that all communication is accurate, factual, and punctual. EBPC employees and third party contractors shall follow the communication protocols as set out in the Stakeholder communication plan (SPA) to communicate with the public and media during an emergency. The Incident Commander approves all external communication. Under Unified Command this is jointly released to the public. Note: Refer to Figure 6 for Notification Matrix 5.1.5

On Site Communication Systems

EBPC will make available all necessary communication systems and equipment required between the ICP and the:    

Emergency Operations Centre (EOC) (Section 5.3.2) Evacuation and roadblock personnel (Section 5.9.1) Staging Area Reception Centre (if one is established)

This equipment may include:    

Satellite phones Landline and cellular phones Mobile Radios Laptops

Satellite phones will be utilized where required for onsite and offsite communications. The ICP and EOC will be set-up with landlines. In case of an Incident Command Post without landlines, cellular phones will be made available.

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Phonetic Alphabet Communications should be clear and therefore use plain language. Three way messaging to confirm accuracy will be utilized by all Command staff and the CMT. Avoid using jargon or use of phonetics. The following list has been provided if others are using the Phonetic system. A B C D E F G H I J K L M 5.1.6

Alpha Bravo Charlie Delta Echo Foxtrot Golf Hotel India Juliet Kilo Lima Mike

N O P Q R S T U V W X Y Z

November Oscar Papa Quebec Romeo Sierra Tango Uniform Victor Whiskey X-ray Yankee Zulu

Media Communications

EBPC must keep all affected persons and the media informed of the status of an emergency. All communication with the media will be undertaken by EBPC’s Information Officer in consultation with the Incident Commander, Crisis Management Lead, NEB and applicable government agencies. The Information Officer must coordinate any media releases with the local responding agencies, the NEB and applicable government agencies prior to releasing the information to ensure consistency and accuracy of information. Communication with the media should not be delayed and should be factual and punctual. The EBPC employees shall not volunteer information or opinions regarding any emergency. If approached by the public or media, EBPC employees must refer the representative to the Incident Commander or the designated Information Officer. EBPC employees should not speculate on the cause nor damages resulting from the emergency and under no circumstances should the names of any victims be released before next of kin are notified.

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Emergency Response Plan Figure 2:

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Initial Action/Notification Flowchart

(Call to Emergency Number 1-888-410-2220)

Incident Involving Pipeline Example Sources - Public or Media -Government Agencies -Other Industrial Operators -First Responders -Brunswick Pipeline Employee and third party contractors

Answer Centre 1-888-410-2220

No

Emergency/Safety Related Gas Pipeline Conditions

YES

IF URBAN: First response agency to contact Gas Control directly if first on scene and able to confirm Brunswick Pipeline incident.

Alert Gas Control

Document call and forward to appropriate Brunswick Pipeline representative.

Maintenance Technician dispatched to investigate.

Notifies appropriate first response agencies through 911 and coordinates response timing. -This is an update if the caller source was a first responder. -911 to ensure that Brunswick Pipeline contact number is obtained.

Duty Manger (IC/Section Chief) informed

Alerts Brunswick Pipeline’s Crisis Management Lead

Advise Brunswick Pipeline’s Crisis Management Lead and Gas Control. Resume normal operations.

NO

Pipeline incident verified. If release incident has occurred, contact relevant agencies.

YES

Brunswick Pipeline (IC/Section Chief) activates the Crisis Management Team. - Information / Liaison - Safety - Operations - Logistics - Environment - Finance/Administration - Legal

- Activate ERT. - Update first responders. - Update Gas Control. Initiate valve closure. - Advise Brunswick Pipeline Crisis Management Team Lead - Declare Initial level of emergency. - Establish dialogue between EOC and Brunswick Pipeline onsite command post. - Notify the NEB.

LEGEND Start / End Decision Action / Process Document Action Communication

NOTE: Incoming call could also be on local Brunswick Operations Centre phone number.

Decision

In urban centres first responders can contact Gas Control directly

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Emergency Response Plan Figure 3:

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Initial Action Notification Flowchart (Call from 911 or outside agency)

Incident Involving Pipeline Operation Example Sources - Public or Media - Government Agencies - Other Industrial Operators

IF URBAN: First response agency to contact Gas Control directly if first on scene and able to confirm Brunswick Pipeline incident.

Alert Gas Control

911 Emergency / Safety related gas pipeline conditions.

YES

NO

Document call as per 911 policies and protocols.

Notify Brunswick Pipeline at 1-888-4102220. Notify appropriate first responders.

Maintenance Technician dispatched to investigate.

Update appropriate first response agencies through 911 that response is underway and coordinates response timing. 911 to ensure that Brunswick Pipeline contact number is obtained.

Duty Manager informed

Alerts Brunswick Pipeline’s Crisis Management Lead

Advise Brunswick Pipeline’s Crisis Management Lead and Gas Control. Resume normal operations.

NO

Pipeline incident verified. If release incident has occurred, contact relevant agencies.

Brunswick Pipeline Duty Manager (IC/Section Chief) activate the Crisis Management Team. - Information / Liaison - Safety - Operations - Logistics - Environment - Finance/Administration - Legal

YES

- Update first responders. - Update Gas Control. Initiate valve closure. - Advise Brunswick Pipeline Crisis Management Lead - Declare initial level of emergency. - Establish dialogue between EOC and Brunswick Pipeline onsite command post. - Notify the NEB. LEGEND Start / End Decision Action / Process Document Action Communications Decision

NOTE: In urban centers, first responders can contact Gas Control directly.

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Figure 4: Initial Action/Notification Flowchart (Gas Control Detects a Rapid Pressure Drop on SCADA)

Incident Involving Pipeline Operations SCADA Pressure Indicate a Rapid Loss of Containment

Gas Control initiates immediate closure of applicable Upstream and Downstream Line Block Valves by sending valve closure commands remotely.

Notify Brunswick Pipeline Duty Manager

Activate the Crisis Management Team. -Information / Liaison -Safety/Environment -Finance/Administration -Legal

Dispatch Brunswick Pipeline Emergency Response Team - Operations - Logistics - Planning

Notify appropriate first response agencies through 911 and coordinates response timing.

Declare level of emergency. Provide updates to Gas Control.

LEGEND Provide regular updates to first responders. Establish dialogue between EOC, and Brunswick Pipeline onsite command post.

Start / End Decision Action / Process Document

Action Communication

Decision

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Figure 5: Initial Action/Notification Flowchart (Gas Control Detects a Gradual Pressure Drop on SCADA) Incident Involving Pipeline Operations SCADA Pressure Indicate a Gradual Pressure Drop Over and Above Normal Line Pack Vibrations

Notify the Brunswick Pipeline’s Duty Manager and continue to monitor SCADA pressures.

Brunswick Pipeline’s Duty Manager initiates field verification of a potential incident (Maintenance Technician dispatched to investigate).

Notify appropriate first response agencies through 911 of potential pipeline issue.

Brunswick Pipeline’s IC is appointed and will: -Update appropriate first responder agencies through 911 and coordinates response timing. -Update Gas Control and initiates valve closure. - Activate Brunswick Pipeline’s ERT. -Declare level of emergency. -Alerts Brunswick Pipeline’s Crisis Management Lead. -Establish dialogue between EOC and Brunswick Pipeline onsite command post. - Notify the TSB who willnotify the NEB.

YES

Pipeline incident verified if release has occurred, contact relevant agencies.

NO

Brunswick Pipeline’s Maintenance Technician informs Gas Control that the valve closure is unnecessary. Updates first responders.

LEGEND Start / End Decision Action / Process

Brunswick Pipeline IC activates the Crisis Management Team.

Document

Action Communications

Decision

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Emergency Response Plan 5.2

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Post Emergency Communications

Both the Municipal EOC, IC (outside of EBPC) and the EBPC Incident Commander need to gather notes, ICS forms and logs from all persons who responded to the emergency/incident so that they may be reviewed for:   

5.3

Required follow ups Submission to regulatory agencies Lessons Learned

Command and Coordination Centres

EBPC’s Incident Command Post will be near to the incident (in the Cold Zone), and the Crisis Management Team will be at EBPC’s office located at: Brunswick Pipeline Operations 1 Germain Street, Suite 1102 Saint John, NB. E2L 4V1 The alternate command and coordination centre will be the on-site field office at Red Head Meter station located at: Red Head Meter Station Saint John, NB. These Command Centres will be capable of supporting emergency response operations as defined in ERP. 5.3.1

Incident Command Post (ICP)

The Incident Commander will establish and announce to responders an Incident Command Post (ICP) at a safe location or facility appropriate to the emergency or incident. The Command centre (ICP) will be clearly designated through the use of a green flashing light or green flag. Where possible, the ICP will be located uphill and upwind. The ICP will have a staging area in close proximity. Incident Commander will direct all on-site emergency response activities and ERT from this Command Post. The ICP will have the necessary equipment and resources for supporting the emergency operations. Initially, the ICP may be located in a mobile facility (such as a vehicle), but if an emergency/incident response expands, a suitable location with more space and communication equipment will be established. The Incident Commander will be located at ICP at all times. All ICS positions at the Command Post will don appropriate vests based upon their role. There will be no personnel who are not identified as Command Staff, Technical Resource Persons or approved government representatives at the Command Post. Check-in procedures and the EBPC Accountability System will be initiated immediately upon the designation of the Command Post. UNCONTROLLED IF PRINTED

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There will only be one ICP, operating under a Unified Command for the emergency/incident even if it is a multi-jurisdictional incident. When activated the EBPC CMT EOC will receive communication from the ICP through the CMT Operations role or if this position is not staffed the Crisis Team Lead. Communication from the ICP will be a priority for the CMT EOC and will be monitored at all times. NOTE: The ICP can be managed under the Saint John Emergency Management Organization EOC within the City of Saint John and in turn by the New Brunswick Emergency Measures Organization (EMO) Regional EOC (REOC) or the Provincial EOC (PEOC). 5.3.2

Emergency Operations Centre (EOC)

Depending on the severity of the incident (when outside organizations and agencies are involved), an EOC will be set-up by the City of Saint John’s Emergency Management Organization to coordinate the emergency response. This EOC will usually be led by a government agency (usually Fire Chief and designated as a Director) and will coordinate all the emergency response activities of the ERT and any government agency involved in the emergency response. The centre will be equipped with all necessary communication equipment (phones, internet, flip charts, area maps, drawings, etc.) as well as information and available to all ERT members. The EOC should be able to accommodate the key responders on the ERT. 5.3.3

Evacuation or Reception Centre

If five or more families (residences) within the emergency planning zone should be evacuated, the Incident Commander in conjunction with local responders may decide to establish an Evacuation Centre. The location of this Centre/s will be as determined by EOC’s Director (usually lead by government agency like the fire department) and local authorities, as the need arises. Local Red Cross can be requested to assist in establishing and managing the Evacuation or Reception Centre. See section 5.9.2 for more details. 5.3.4

Twenty-Four Hour Answer Centre

Initially the EBPC’s 24-hour Answer Centre (1-888-410-2220) is the receiving point for EBPC’s 24-hour emergency phone number. If the incident is large to go into a second operational period, the Incident Commander through a Unified Command structure will engage the Logistics Section Chief to set up a call centre. It is the Call Centre’s responsibility to receive, document and relay emergency information to the appropriate outside agencies and the public. This would be set up in conjunction with local responders and communicated through the media.

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Gas Control

Gas Control is the focal point for Supervisory Control and Data Acquisition (SCADA) and monitors the pressures and flows in the Brunswick Pipeline System. Through the SCADA system, Gas Control is able to detect any abnormal situations in the pipeline and take corrective or preventive actions. If an abnormal situation is detected in the flow of the pipeline, Gas Control will establish immediate contact with the Duty Manager (General Manager, Manager, Operations & Engineering or the Director, HSE&S) (see Figures 4 and 5).

5.4

Hazard Monitoring

During an emergency, the hazard will be continually monitored by all ERT members for severity so that the emergency response can be tailored to the specific needs of the emergency and other hazards. Any changes need to be reported immediately to the Incident Commander. The Incident Commander in coordination with Logistics Section Chief will identify the quantity and type of hazard response equipment and devices appropriate for addressing site specific emergency situations. The equipment and devices will be identified considering the following: a) b) c) d) e) f) g) h)

5.5

Hazard type Access and egress points Population density (distance to urban centres and/or rural subdivision) Local weather conditions Topographical features Traffic patterns Additional hazards (wildfire, flooding, and other natural occurrences) Potential for incident escalation

Emergency Response Team (ERT) Operations

The primary role of the ERT is to provide support to the first responders, analyze and determine a mitigation strategy to address the hazard or emergency and work with local, provincial and federal agencies, investigate the incident and keep the CMT informed. By following ICS structure for emergency response, EBPC’s Incident Commander can stand down members of response teams when the emergency is under control, or expand the response teams if the emergency escalates. 5.5.1

ERT Activation

The Duty Manager will authorize the activation of the ERT based on the assessment of the reported emergency level (see figure 1). Upon activation of the ERT, an Incident UNCONTROLLED IF PRINTED

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Commander will be appointed and will coordinate the ERT response. ERT members may fulfill different functions within the ICS structure and accept direction as appropriate from the Incident Commander or the Command Staff. Prior to the arrival of the ERT, the Incident Commander, or designated representative, with the help of Operations Branch Director or Liaison Officer will be responsible for all emergency response activities necessary to set initial isolation distancing and stabilize the incident site. These activities include coordinating with local emergency response groups, responding to the media, ensuring site security, preserving the evidence and coordinating the actions o f field personnel to isolate facilities. Upon arrival of the ERT, the Incident Commander will continue to be in charge of all on-site activities related to the incident response. This includes implementing the emergency procedures to safely isolate the facilities, repairing the facilities, and restoring service. All ERT members will report to the Incident Commander or the Command and General Staff for the group they have been assigned. 5.5.2

Information Requirements

When the ERP is activated, the ERT will be updated on the status of the emergency/incident so that they can respond effectively. The timing of these updates will be determined by the IC and organized by the Planning Chief. 5.5.3

Staging Area and Transportation

The Logistics Section Chief will designate the assembly Staging Area of the ERT and arrange for transportation of ERT in coordination with Incident Commander from local authority or Saint John, to the emergency/incident site. 5.5.4

Crisis Management Team Organization

The ERT will be supported by the CMT and will be composed of various disciplines to ensure that the appropriate level of expertise is available and utilized to respond to the emergency. The CMT may include the following:        

Legal Insurance Services Corporate Communications Security Services Engineering and Construction Human Resources Transmission Services Finance

Note: In the CMT, one person may fill multiple roles in the CMP. UNCONTROLLED IF PRINTED

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ERT Responsibilities

The ERT focuses on activities to ensure protection of EBPC employees, third party contractors, and residents in the EPZ, EBPC assets, and environment. The responsibilities of the ERT will include the following activities: 1. Respond to the emergency and take appropriate emergency response measures as defined in ERP 2. Coordinate with Local, Provincial and Federal agencies for emergency response 3. Provide site security and access control 4. Coordinate evacuation of affected employees, third party contractors and surrounding residents 5. Coordinate the incident investigation 6. Respond to media queries as per the Communication Plan (which will include referring to the Public Information Officer/Communications Lead for further details)

5.6

Notification Matrix

The Incident Commander or CMT may communicate with the appropriate EMO which can assist in contacting the relevant government resources for emergency response. The Incident Commander should determine which agencies or government departments need to be contacted, before contacting the EMO office-see Figure 6: Notification Matrix for Government Departments and Agencies

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Notification Matrix for Government Departments and Agencies

Agencies

Incident Type (Note: More than one incident type may apply to a given emergency)

Lead Agencies

Supporting Agencies

Am bu la nc e Fir e De pa rtm en RC t M P or Lo ca lP TS ol B ice (T ra ns NE po B rta (N tio at n io Sa Lo na fe ca lE ty lA ne Bo ut rg ar h y o NB d) Bo rit EM ar ie d s M O ) (C ea (N ou su ew nt y/ De res B Di pa O r r un st rtm ga sw ric n t) en iza ick W t E to io m or n) e fE kP rg nv la en iro ce cy De nm NB pa en rtm t en De to pa fT rtm ra ns en po De to ra pa fN tio r at Aq tm n ur ua en al cu t o R l es tu f A He ou re gr al rc icu th es l an tu d re Na W a vC nd el ln an es ad s a En Fl vi ig ro ht nm Se en rv De tC ic e pa a s na rtm d en a CA to NU fF i sh TE C er ie M sa ut ua nd lA Oc id ea Pa ns rtn er s

First Responders

Unplanned Gas Release

A











B

C

D

E

F

G

Reportable unrefined product spill

A











B

C

D

E

F

G

I

J

K

L

Reportable refined product spill

A











B

C

D

E

F

G

I

J

K

L











B

C

D

E

F

G

L











B

C

D

E

F

G

L

Serious Injury or Death (including vehicle accidents)

 

Fire / Explosion



Third Party Disturbance



Criminal Act or Threat of Violence Pressure Vessel or Piping Incident Electrical Incident



C



B

C

A





B

C

Security Incident

 

Interruption in operation of a pipeline or pipeline removed from service





























Activation of the Emergency Response Plan





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Redacted

Precautionary shutdown due to hazardous conditions

A



F

L L L L



Obstruction of a roadway, railway or seaway Structural integrity reduced or threatened to be reduced below design limit

E D

Damage Affecting Safe Operations of Facilities

Pipeline or facility operated beyond its design limits

L

L

 

J

L



A

Motor Vehicle Accident (no injuries)

H





B

C

F

L L L

B

D

E

F

L L L L

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g

Figure 6:

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Figure 6 Legend

√ – Compulsory Contact.



If in doubt as to whether a spill is reportable or not – report it to EBPC’s Manager, Operations & Engineering or designate.

 

For a fatality, request that the RCMP follow standard procedure.



The New Brunswick Emergency Measures Organization (NBEMO) is designed to automatically contact the appropriate government agencies. Nonetheless, it is prudent, when contacting NBEMO, to identify the agencies that should be advised. The Regional EMO Coordinator may provide assistance in contacting some of the local authorities and may implement emergency services as required.

Effective 1 January, 2015, NEB-regulated companies are directed to follow the NEB Event Reporting Guidelines and report the events listed above to Online Event Reporting System (OERS) located at the following web address: https://apps.neb-one.gc.ca/ers. In the event that OERS is unavailable, companies are directed to report events to the Transportation Safety Board Reporting Hotline at 819-997-7887 (collect calls accepted).

NOTE: Refer to the ERP Telephone Directory in Annex F for telephone numbers for the above noted agencies. A. Contact the local fire department, if there is potential for secondary fires resulting from the ignition of spilled liquids or escaping gas. Local fire departments will not fight primary natural gas fires. Local fire department should be notified of all incidents including primary fires, gas leaks, obstruction of a roadway and industrial accidents. B. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to contact the Department of Environment and Local Government for all spills or releases that have harmed or could potentially harm the environment. C. Contact WorkSafeNB, if the incident results in serious injury or death of a provincially regulated (not EBPC) worker or responder. (refer to Section 43 of OHS act for types of injuries when WorkSafeNB needs to be notified) NOTE: Make a courtesy contact, if the incident results in serious injury or death of federally regulated (EBPC) employees. D. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to contact the Department of Transportation for incidents affecting highways and major roadways. E. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to contact the Department of Natural Resources and Energy, if the incident affects forests, parks or wildlife. F. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to contact the Department of Agriculture and Aquaculture, if the incident affects agricultural land or the fishing industry.

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G. Request the fire, police, ambulance or New Brunswick Emergency Measures Organization (NBEMO) officer to contact the New Brunswick Health and Wellness, if the incident affects the health of the public. H. To isolate airspace above a release, contact nearest NAV Canada flight service station and request a NOTAM (Notice to Airmen). I. Contact Environment Canada for incidents involving PCBs or any spills on aboriginal lands, in national parks, into river or lake systems with fish or onto railway right-of-ways. J. Contact Department of Fisheries and Oceans, Canada (DFO), if any hydrocarbons have entered a waterway frequented by fish or occupied by waterfowl. NOTE: The Canadian Coast Guard is part of DFO and must be notified, if an incident is impeding shipping or navigable waters and also must be notified of any release to the environment through their spill line (1-800-565-1633). K. Contact CANUTEC, (Canadian Transport Emergency Centre operated by the Transportation of Dangerous Goods (TDG) Directorate of Transport Canada), if information about handling procedures is required for any material releases. This is not mandatory. L. Activate mutual aid partner agreements as required.

5.7 5.7.1

Responder Safety Responder Obligations

EBPC first responders must follow safe-work procedures to ensure their own safety as well as safety of anyone impacted by the emergency and should stay out of the hazard area, until all hazards are identified and their severity is assessed. Before EBPC employees or third party contractors respond to an emergency, they must have appropriate clothing, training and the necessary equipment to respond to emergency. If possible, two EBPC employees or third party contractors should respond initially to the potential incident site for emergency response. The nature of a hazard(s) influences the response that i s implemented by t h e Incident Commander or the Operations Section Chief. The following characteristics about the hazard must be considered before responding:      

The potential for the situation to escalate The location of the emergency, the time of day and the weather conditions Actual and perceived impact to responders, the public or the environment The number of responders and their training The availability of response equipment The availability of external support, e.g., ambulances, police, fire fighters and mutual aid

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When responders approach a site that could have explosive vapors, they must approach the site from an upwind or crosswind direction and inspect the site from a distance, to access the potential of fire or explosion. When on the site, responders must address the following precautions:     

  5.7.2

Identify a safe escape route Continue to assess the hazards, e.g., vapors, fire hazards, electrical hazards Protect themselves and others (responders and public) before initiating on-site operations Avoid extinguishing an ignited release, if the leak or supply cannot be stopped Attempt to control only small fires. First Responders should not attempt to battle a fire without adequate firefighting equipment, training and backup personnel. This includes civilian fire departments EBPC responders inform external first responders (fire, police, and ambulance) about the hazards as appropriate. EBPC responders will advise against external first responders entering the hazard area unless they are properly trained, equipped and informed of the hazards On-site Emergency Areas Division

The Incident Commander or the Operations Section Chief in conjunction with the Safety/Environmental Officer and applicable first responders may divide the site into three areas to clearly identify high- risk areas and to reduce the hazards to the responders. The three areas are defined as the cold zone (safe area), the hot zone (hazard area) and the warm zone (decontamination area). These three on-site work areas must not be confused with the EPZ. If the public is in actual or potential danger, then the EPZ must be evacuated and isolated. On-site work areas are pertinent to responders only. 1. Cold Zone (Safe Area) Operations Branch Director or Liaison Officer and applicable first responders jointly verify a safe area. The ICP is located in the safe area. The cold zone is continually monitored and evaluated to confirm its safety. 2. Hot Zone (Hazard Area) The hot zone or exclusion zone is the hazardous area. Extreme caution and planning are undertaken when entering this area. Only EBPC employees and third party contractors with appropriate training, clothing, equipment and an understanding of the specific response and control procedures are allowed into the hot zone. An area is considered hot, if any of the following conditions exist:

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Combustible gas readings of 20% of Lower Explosive Limit (LEL) or greater (i.e., 4% to 15% methane to air mixture) Oxygen content less than 19.5% or greater than 22% Presence of organic and inorganic vapors/gases and liquids (Consult MSDS toxicity data)

The Operations Section Chief in conjunction with the Safety/Environmental Officer and applicable first responders must consider the following on-site conditions when determining the size of the hazard area: o o o o o

the location of access routes, power lines, pipelines, fire and explosion hazards areas where vapors are likely to accumulate, e.g. downwind, confined spaces site instability, e.g., steep slopes, overhanging banks, unstable soil, thin ice weather conditions the toxicity and evacuation data for the product involved (Refer to Material Safety Data Sheet (MSDS) - Annex B & C)

3. Warm Zone (Decontamination Area) The warm zone is usually set up in response to a hazardous material spill and when decontamination of personnel and equipment is required. For EBPC, a warm zone would be setup for an incident involving Methyl Mercaptan release as Mercaptan is a hazardous material. The decontamination area buffers the designated hot and cold zones. Warm zones should be set up in areas that are not affected by the hazard. EBPC employees and third party contractors responding to hazardous substance incidents may become contaminated in several ways: o o o o

Contacting vapors, gases, mists or particulate in the air Being splashed by materials while sampling or opening containers Walking through puddles or on contaminated soil Using contaminated instruments or equipment

Contaminated EBPC employees and third party contractors and equipment must be decontaminated in the warm zone before continuing on into the cold zone. Decontamination is the complete removal or neutralization of the harmful contaminating substances. Some equipment will not withstand a proper decontamination process and therefore must be destroyed. The Safety/Environmental Officer will give the Operations Section Chief a recommendation about whether PPE, instruments and equipment should be decontaminated or destroyed. All hazardous waste must be disposed of according to applicable waste management regulations. UNCONTROLLED IF PRINTED

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Site Safety

During an emergency response, the first responders and the ERT will ensure their own safety before securing the emergency site. The safety of the emergency site should address the following issues: a) Perimeters and site controls which may include fencing the site to prevent people getting close to emergency site or deputing security guards to restrict access, restricted access to emergency site allowing authorized personnel only b) Methods for keeping track location and roles of responders (accountability) c) Hazard identification and monitoring d) Monitoring of individuals and the environment e) Emergency medical care f) Site evacuation and rescue plans g) Communications and warning protocols h) Plans for partial or full decontamination i) Rest period and rehabilitation service for responders

5.9

EPZ Isolation – Public Safety

A specific EPZ has been assigned for the Brunswick Pipeline System. The EPZ must not be confused with on-site work areas (cold, hot and warm zones). The cold, hot and warm zones affect responder safety. The EPZ is where public protection activities will be undertaken to ensure public safety. The following EPZ has been defined for actual or potential release of natural gas based on plume dispersion modeling that was conducted by EBPC. Any operational changes that affect he EPZ will require an update of the Plume Dispersion Model. Table 2:

Emergency Planning Zone Diameter (mm)

EBPC

762 (30”)

EPZ (m) 800 (400 m on each side of the pipeline)

During an emergency, the Incident Commander and applicable first responders may increase the size of the EPZ based on the available information. 5.9.1

Roadblocks

Roadblocks, if deemed necessary, will be established to prevent unauthorized entry to the EPZ. These roadblocks are normally established and manned by local police or RCMP personnel. If an emergency can pose a hazard or threat to general public, the access to the emergency site will be isolated and controlled. For this purpose, the Incident

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Commander will provide the police, transportation, local and government authorities with the following information for roadblocks:    

The nature, location and extent of the emergency Suggestions for the location of the roadblocks Wind speed and direction An estimate of the number of dwellings within the EPZ

Roadblocks will be placed in locations that are clearly visible to oncoming traffic. The roadblock locations must be positioned to enable traffic to turn around easily. Intersections are usually good locations for roadblocks. 5.9.2

Evacuation and Sheltering

Evacuation and sheltering are procedures for protecting the public. The decision to evacuate or provide shelter depends upon the circumstances of the emergency. The primary goal is to evacuate the public from the EPZ, if safe to do so, and if deemed to be the best option to protect the public. During evacuation or sheltering operations, priority must be given to members of the public at greatest risk. When assessing the risk and assigning priorities, consider the following issues:      

Is public safer if they remain in their homes and businesses? What public is closest to the emergency? What public is downwind of the emergency? What public is isolated by a dead-end road? What public needs assistance? Are there nearby urban centres or public facilities?

Evacuation If an incident involving EBPC operations results in a Level II or III Emergency, and if safe to do so, EBPC will coordinate with and recommend to RCMP, EMO, local Police and fire departments to initiate evacuation of all or a portion of the public from the EPZ. Residents, businesses, public facilities and transients in the EPZ will be notified by local police or RCMP and fire department. The notification will take into account that school children and parents must be informed about each other’s whereabouts at the earliest possible time. New Brunswick’s EMO will also ensure that other appropriate government agencies (local, provincial, federal) are informed about the evacuation of the public. Ensuring initial notification and action to protect the public will be the responsibility of the Incident Commander in conjunction with the Safety/Environmental Officer. EBPC will rely heavily on local responders (fire, police, and ambulance), government agencies and/or mutual aid partners to take the lead. This expectation of first responders

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is clearly communicated as part of the EBPC’s ongoing First Responder Public Continuing Education Plan as part of the EBPC’s ERP. Evacuation orders should consider the possibility of transients (campers, hikers, construction crews, roadwork crews, public gatherings) who may be in the EPZ. If EBPC, government agencies, or first responders determine that members of the public outside the EPZ are at risk, the EPZ will be adjusted to meet the potential danger. Residents in the expanded EPZ will then be evacuated or sheltered as well. Sheltering Shelter in place involves having the public stay in their homes or other buildings under controlled conditions during an emergency. It is an effective means of protecting the public when: a) b) c) d)

There is not enough time to safely evacuate persons at risk The emergency lasts a short time (up to 1 hour) An evacuation would increase the risk to the public The hazardous substance is known to be of low volatility and low flammability and does not pose a risk of explosion

The decision to use shelter in normally determined by local EMO or the Unified Command team and i is reviewed every 15 minutes where a large release is involved. Ideally this review is based on monitoring of the level of toxic substances in the area where the shelter in place is occurring. Shelter in place lasting more than 1 hour is used under extremely controlled conditions which include ongoing real time monitoring of contaminant. Sheltering is a recognized public protection method. Residents and business people within the EPZ should remain sheltered during the following circumstances:      

It is safest for people to avoid exposure to combustible gases by staying indoors The buildings are considered to be within or near to potentially explosive gas plumes Escape routes traverse the incident site The duration, actual or potential, of a release is short; i.e., a flash fire, and/or the heat intensity is localized The nature of the emergency is such that sheltering is deemed by first responders and EBPC as safer than evacuation The building itself offers significant thermal protection, if constructed with predominantly non-combustible materials

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During sheltering, the residents should be advised to:       

Keep windows and doors closed Shut off all air intake fans and fans which exhaust outdoors, e.g., clothes dryers, stove vents, vacu-flo systems, and bathroom fans Extinguish fires in fireplaces Wait in the interior of the house for further instructions Tape openings around loose fitting doors or windows Have a flash light and other emergency supplies Have a battery powered radio on hand to receive emergency instructions

Regular updates will be provided by the Information Officer or the CMT to persons sheltered as per the Communication Plan.

5.10 Government Roles Many government departments, boards and agencies provide special services when incidents pose a potential or definite hazard to the public, wildlife or environment. Some of these agencies work from their own offices or some work from the Incident Command Post during an emergency. Government agencies will contribute valuable support to EBPC during an emergency by providing advice, resources and local information. In order to avoid conflicts over jurisdiction and response priorities, EBPC representatives need to work with these government agencies. If appropriate a Unified Command structure will be established. A unified response between EBPC and external agencies will help ensure the protection of the public, property and the environment. The extent of government support depends on the jurisdiction and the severity of the emergency. Telephone numbers for the respective agencies are included in the EMP in Annex F – Emergency Contacts List. The following descriptions of Canadian Federal Government and New Brunswick Provincial Government roles are provided so that EBPC responders have an understanding of each agency’s responsibility, degree of involvement, requirements and interaction with other agencies. The titles, jurisdictions, mandates and roles of agencies are subject to change without notice. 5.10.1    

Transportation Safety Board

One-window reporting of pipeline incidents/emergencies Authority to investigate all transportation occurrences in Canada, under federal jurisdiction, including aviation, rail, navigable waters and pipeline occurrences Maintains a team of investigators on 24-hour standby If a death has occurred, in conjunction with the local coroner and local police; the TSB has the authority, to investigate an accident and it may freeze a site until such time as to allow the TSB to complete its investigation

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The TSB has the authority to investigate any incident or accident and it may freeze a site until such time as to allow the TSB to complete its investigation.

5.10.2

National Energy Board (NEB)

The NEB is the agency responsible for regulating the design, construction, operation, maintenance and abandonment of the Brunswick Pipeline System and other oil and gas pipelines under Canadian federal jurisdiction and is: The NEB also administers the Canada Labor Code (Part II) in respect of the occupational health and safety of EBPC employees. As the lead regulatory agency, the NEB: 

        

Monitors, observes and assesses the overall effectiveness of the company’s emergency response in terms of: o Emergency Management o Safety o Security o Environment o Integrity of operations and facilities Investigates the event, with the Canada Labor Code as per the National Energy Board Act Inspects the pipeline Examines the integrity of the pipeline or facility Requires appropriate repair methods are being used Requires appropriate environmental remediation of contaminated areas is conducted Coordinates stakeholder and Aboriginal community feedback regarding environmental cleanup and remediation. Confirms EBPC is following its ERP commitments, plans, procedures, and NEB regulations and identifies non-compliances Initiates enforcement actions as required Approves the restart of the pipeline

5.10.3

Emergency Measures / Management Organizations (EMO)

A state of local emergency is a temporary legal state, in which extraordinary action may be taken to manage an emergency and mitigate its effects. Under provincial emergency legislation, a municipality such as Saint John can declare a “state of local emergency” so that certain situations can be directed locally.   

Can set prices for the supply of food, building materials and other commodities Gives guidance for public access Approves the evacuation of the public to/from designated areas

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A state of local emergency also provides the municipality with legal liability protection for the responders and volunteers. The specifics and duration of the special power vary with each Provincial or Territorial Act. a) New Brunswick Emergency Measures Organization o

o

Is an emergency management and coordinating agency of government that prepares and provides support to mitigate the effects of disaster for New Brunswick people, both private and public sector Is the window to provincial government resources

b) Saint John Emergency Management Organization o

5.10.4

Is an emergency management and coordinating agency of local government that prepares and provides support to mitigate the effects of disasters in the City of Saint John, both private and public sector

Provincial Natural Resource Regulators

a) New Brunswick Department of Natural Resources and Energy o 5.10.5

Manages the natural resources in the best interest of New Brunswick people

Environmental Protection

a) Environment Canada: o

o o o o o o o

Provides a supporting role; however, Environment Canada may require specific actions under the Fisheries Act and The Canadian Environmental Protection Act including dispatching emergency response personnel as well as Enforcement Officers Works together with provincial environmental protection agencies Assigns inspectors where appropriate Assists with plume monitoring Provides advice on environmental implications of operational decisions, if necessary Assists in locating pollution control equipment, if necessary Advises about cleanup technology Includes the Meteorological Services of Canada

b) Canadian Wildlife Service: The Canadian Wildlife Service (CWS), part of Environment Canada, handles wildlife matters that are the responsibility of the federal government. These include protection and management of migratory birds, nationally significant habitat and endangered species, as well as work on other wildlife issues of national and international importance. In addition, CWS does research in many fields of wildlife biology. UNCONTROLLED IF PRINTED

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c) Department of Fisheries and Oceans Canada (DFO): o o

o o o o

Conserves fish and fish habitat Any amount of hydrocarbons entering a waterway frequented by fish or occupied by waterfowl is deemed to be in contravention of the Federal Fisheries Act and must be reported to the DFO Works together with provincial environmental protection agencies and may be initially notified by Environment Canada Not a first response agency, but may serve that function, if required May send personnel to the site, if there has been or could potentially be an impact to fish or fish habitat Works closely with Environment Canada, the Canadian Coast Guard and other provincial environmental agencies

d) Canadian Coast Guard: o o

o

Part of the DFO Primarily involved when an incident is an important impediment to shipping, including all navigable waters (defined loosely as a watercourse on which heavy laden canoes can travel) Works closely with (as part of) the DFO and other provincial environmental agencies

e) New Brunswick Department of Environment and Local Government: o o 5.10.6

Manages different plans that aim to conserve the environment for future generations Provides New Brunswick an Index of the Quality of the Air (IQUA)

Worker/Responder Health and Safety

a) Employment and Social Development Canada (Labour Code) The NEB and Employment and Social Development Canada have entered into an agreement whereby Board staff administer Part II of the Canada Labour Code for pipelines under the Board’s jurisdiction. This permits the designation of certain Board staff as Safety Officers for the occupational health and safety of pipeline company field staff. o o o

Enforces the Canada Labour Code - Part II, Canadian Occupational Safety Health regulations for all federally regulated personnel such as Brunswick Pipeline employee partners Dispatches representatives to monitor compliance of regulations and provide support and advice regarding safety of personnel who are working under NEB and Canada Labour Code Jurisdiction

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May investigate occupational health and safety incidents involving EBPC field personnel

NOTE: The health and safety of contract personnel or other personnel who are not employees of EBPC or its partners responding to the incident are under the jurisdiction of the applicable province or territory. b) WorkSafeNB o

5.10.7

Is dedicated to the promotion of a safe and healthy work environment and the provisions of services to workplaces, employees and the injured workers of New Brunswick.

Transportation and Highways

a) New Brunswick Department of Transportation and Infrastructure o o o

Provides authorization and assistance for establishing emergency roadblocks with company officials, local authorities and the RCMP Provides assistance with the closure of provincial highways and the establishment of suitable detour routes Provides advice and assistance with procurement of roadblock equipment

b) Canadian Transport Emergency Centre (CANUTEC) o

Assists emergency response personnel with handling dangerous good emergencies, providing 24-hour response centre link to a database of registered shippers

c) Nav Canada - Flight Service Stations o

As requested, issues a NOTAM to close the air space in a defined area.

NOTE: Technically, the jurisdiction for issuance of a NOTAM depends on the location of the incident. To close the airspace at or around an airport, the airport operator will issue the NOTAM. To close air space beyond the airport, the flight service station will issue the NOTAM. 5.10.8

Forestry

a) New Brunswick o 5.10.9

Refer to New Brunswick Department of Natural Resources and Energy in the Provincial Natural Resources Regulations Section of Government Roles

Agriculture and Fisheries

a) New Brunswick Department of Agriculture, Aquaculture and Fisheries

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Ensures prosperous and sustainable agriculture, commercial fishing, aquaculture, food production and sport fishing industries for New Brunswick’s rural and coastal communities

5.10.10 Public Health a) New Brunswick Health: o o o o o o

Provides advice on health and safety levels for the more vulnerable residents, including those in health care or special care facilities Establishes health and safety levels for the escaping of contaminants Ensures appropriate data is collected to monitor and investigate the health effects of the incident Advises on appropriate remedial measures Recommends further investigation or research after the event, if warranted Consults with applicable Environmental Protection Agency to provide advice on existing and potential health effects of the incident

5.10.11 Police - RCMP and Local Police o o o o o o o o o o

Will inform the ICP or CMT regarding emerging human intentional threat Will form part of the investigatory team May be Lead Agency in the incident or investigation In conjunction with transportation officials, assists in closure of provincial highways Maintains law and order Provides security, traffic and crowd control as required Assists with evacuation as required Provides a representative to the Incident Command Post as required Notifies the medical examiner's office, if there is a fatality In remote areas, the RCMP may conduct the coroner investigation as requested by the medical examiner

5.10.12 Atmospheric Environment Service a) Environment and Climate Change Canada - Environmental Service Centre There are seventeen environmental service centres across Canada that provides the following services: o o o o

Current and forecasted meteorological information Public weather forecasts (recordings) Weather advisories Weather warnings

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5.10.13 Canadian Armed Forces o

o o

o o

The Canadian Armed Forces conduct all airborne search and rescue operations through three Rescue Coordination Centres at Victoria, British Columbia; Trenton, Ontario and Halifax, Nova Scotia The Rescue Coordination Centres control all rescue units through an extensive civil and military communications network Search and rescue units are equipped to conduct searches and provide rescue service including parachute rescue personnel who can render first aid and provide emergency supplies When an aircraft is reported missing, the appropriate Rescue Coordination Centre will issue a notice for pilots in the district to maintain a lookout For a state of emergency such as due to large fires, storms and floods, Canadian Armed Forces maybe called

NOTE: When information is received that an aircraft is overdue, immediately alert any air traffic control unit, flight service station or the nearest Rescue Coordination Centre, giving all known details. This call should not be delayed.

5.11 Hazard Specific Response Procedures 5.11.1

Immediate Actions

EBPC has identified 5 potential hazards that can disrupt or impact the normal operations and considered a possible emergency (Equipment failure that disrupts flow would not be deemed an emergency) for EBPC’s Brunswick Pipeline System. These hazards are summarized in Table 3. Table 3:

Immediate Actions

Section

Emergency Response Scenarios

5.11.3

Facility/Pipeline Fire

5.11.4

Facility/Pipeline Explosion

5.11.5

Man Down, Rescue and Medical Situation

5.11.6

Natural Disasters

5.11.7

Threat of Aggressive Actions/Bomb Threat

This section provides a brief description of response specific procedures to ensure all responders have an understanding of the immediate actions required. Response steps outlined in this section are guidelines and may not meet the specific needs for all response situations. UNCONTROLLED IF PRINTED

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Depending on the scope of emergency, more than one response specific procedure may need to be utilized. Note: In some cases, it may be necessary to shut-in the pipeline this would be the decision of the Incident Commander in consultation with the General Manager and Gas Control. 5.11.2

Muster Points

In case of an emergency, all EBPC employees and third party contractors will assemble in the Muster areas as identified on the site plans or the JSAs for specific work (Cold Zone or Warm Zone). For Red Head Meter Station, the muster point is at the Canaport Road. The Muster Point for the EBPC office is across the road on Germain Street in front of the City Market 5.11.3

Facility Fire: Fire Near or Involving a Pipeline Facility

For gas fires or fires involving gas-containing facilities, EBPC employees and third party contractors should assess the situation and coordinate with outside firefighting personnel as required. General procedures for responding to this type of emergency are as follows (see also Figure 7: Facility Fire or Explosion –Response Action Flow Chart and Facility Fire/Explosion Responsibilities): 

   

 

Remain at a safe distance. Protect people first and then property. Seek assistance from first responders to secure the area and restrict access to trained personnel only Set an Incident Command Post and Staging area If safe to do so, request first responders to evacuate any adjacent facilities or buildings that may be endangered If necessary, wait for assistance to arrive before attempting control measures If the fire is being fueled by escaping gas or some similar flammable material, company personnel will attempt to eliminate the flammable fuel source. Normally, natural gas fires should not be extinguished unless the fuel source can be safely eliminated. If the fire is not from a fuel source and, if it is safe to do so, firefighting personnel should extinguish the fire. Use whatever firefighting equipment is available, using proper firefighting techniques Keep the EBPC’s Incident Commander/Section Chief informed of response details at regular intervals Fire, police or ambulance responders should not enter the hazard area, unless they are properly trained, equipped and informed of the hazards

5.11.4

Facility Explosion: Explosion Near or Involving Pipeline Facilities

If an explosion has occurred, particularly where no fire is burning, be alert to the possibility of additional explosions and fire ignition. UNCONTROLLED IF PRINTED

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General procedures for responding to this type of emergency are as follows:   

Remain at a safe distance. Seek assistance from first responders to secure the area and restrict access to trained personnel only Set a Command Post and Staging Area If safe to do so, request first responders to evacuate any adjacent facilities or buildings that may be endangered

If necessary, wait for assistance to arrive before attempting control measures.

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Facility Fire or Explosion – Response Action Flow Chart Secure Area

Notify Duty Manager

Provide First Aid as Per Instruction / Training

YES Extinguish

Easily Extinguished? NO

Notify IC/Section Chief

Activate Alarm Call 911

Notify General Manager Initiate Evacuation

Designate Incident Commander and initiate the ERP

Meet at Assembly Area and Conduct Roll Call Provide Incoming Emergency Response Crews with Evacuation Status

Transfer Command to Fire Department

LEGEND Start / End Decision

Assist as Required

Action / Process Document Action Communication Decision

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Figure 7 (Cont.): Facility Fire/Explosion Responsibilities Incident Commander           

First Responder assumes the role of Incident Commander until relieved by more appropriate person Assign roles and responsibilities for First Responders and activate ERP Contact emergency services as needed. (911, where available) Declare the Level of Emergency after consultation with IC/Section Chief. Inform IC/Section Chief to notify the NEB and appropriate local municipal agencies, if required Determine need for backup or outside resources and request through IC/Section Chief Sound the evacuation alarm and begin evacuation procedures, if required Contact CMT giving an initial assessment including location, area potentially affected and other hazards Account for personnel on site Establish an Incident Command Post and Staging Area Brief the CMT regularly Create and communicate an Operational Planning Worksheet

LOGISTICS SECTION CHIEF:  Work with the provincial Ministry of Transportation and the RCMP if public roads are required to be closed and traffic re-routed  Manage all incident logistics  Arrange for air/ground transportation for ERT  Provide logistical input to the IC in preparing the Operational Planning Worksheet.  Identify anticipated and known incident service and support requirements.  Request additional resources as needed.  Review and provide input to the Communications Plan (ICS 205),  Medical Plan (ICS 206) and Traffic Plan.  Supervise request for additional resources.  Provide regular updates to the Incident Commander OPERATIONS SECTION CHIEF:  If established (ICP, ensure the readiness of resources and personnel  Ensure appropriate control and containment activities are taking place  Ensure backup is present or en route before attempting to contain or control the fire  Implement control procedures to minimize impact  Assess the need to stop normal EBPC operating activities in order to minimize risk to EBPC employees, third party contractors, and equipment, execute if necessary  Assess risk of controlling the incident with available personnel and equipment, execute if risk is deemed low  Implement the Operational Planning Worksheet  Request additional equipment and resources to control the incident from the IC. If required  Provide regular updates to the Incident Commander  Brief the CMT regularly

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SAFETY OFFICER:  Assess/monitor safety hazards or unsafe conditions. Develop measures to ensure the safety of response personnel  Create an Incident safety Plan  Ensure all response personnel are equipped with the appropriate PPE  Evacuate persons from hazard area  Establish and maintain a secure incident scene. Ensure evidence is documented and secured for investigation  Assign Unit members to meet incoming emergency services at the site entrance and escort them to the scene  Direct public safety related response activities  Provide regular updates to the Incident Commander  Provide access to updated plume modelling PLANNING SECTION CHIEF:  Conduct and facilitate planning meetings  Establish specialized data collection systems as necessary (e.g., weather)  Report significant changes in incident status  Provides engineering services to the ERT such as preparation of material specifications, bill of materials  Obtains contractors for emergency response and post emergency clean-up and coordinate their activities, as required INFORMATION OFFFICER/COMMUNICATIONS LEAD  Prepare and coordinate any media releases and briefings  Maintains list of current issues, assigned tasks, and log of events in the ERC  Acts as repository of ERT documents and maintains distribution & control plan

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Man-Down Rescue and Medical Situation

Whenever anyone on an emergency is noticed to be lying on the ground, EBPC must be prepared to respond to the injured party effectively. Precautions must be taken to protect other responders first, assess why the injured party became injured and, if safe to do so attempt to rescue the injured party. General procedures for responding to a “man-down” are as follows (See Figure 8: Man Down Rescue and Medical Situation – Response Action Flow Chart and Man Down, Rescue and Medical Situations Responsibilities):     



  

Protect yourself by retreating to a safe area and establish an Incident Command Post Recover the injured worker and remove to safe area (cold zone) Start first aid and CPR, if trained Call for help (sound alarm, if one is on-site) If immediate help or resources are available (EBPC employees or third party contractors), ask them to: o Request EMS by calling 911 o Activate ERT by calling Incident Commander or contact the EBPC 24-hour number at 1-888-410-2220 o Assess the situation for any hazards in the surrounding o Isolate the danger area (hot zone) o Determine the identity of the person down Ensure other on-site personnel are informed of: o What happened o Where it happened o When it happened o Any known injuries o Present status of response to injured worker Continue providing first aid and CPR until EMS arrives Hand over the injured person to EMS and brief them about actions taken so far Upon arrival of ERT, provide all information to ERT Incident Commander so that they can respond to the emergency

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Man Down Rescue and Medical Situation – Response Action Flow

Secure Area

Is it safe to attend to Person down?

Make area safe

Provide First Aid/CPR as Per Instruction / Training

Notify Duty Manager

Are Outside Resources Required?

NO

YES Notify General Manager

Call 911 LEGEND

Notify Family Members (if applicable)

Meet Incoming EMS Crews and Direct to Patient(s)

Start / End Decision Action / Process Document

Assist as Required

Action Communications Decision

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Figure 8 (Cont.): Man Down, Rescue and Medical Situations Responsibilities Incident Commander:         

First Responder will assume the role of Incident Commander until relieved by a more appropriate IC/Section Chief Contact emergency services (911, where available) and have them deployed to site Provide first aid and medical treatment, if trained to do so Assign roles and responsibilities to First Responders and initiate ERP Determine need for backup or outside resources Contact IC/Section Chief and provide an initial assessment of the incident, including severity of injuries, location, resources needed and first aid treatment provided Notify the Emergency Operations Centre, as required by EBPC policy Account for all other personnel on site Establish an Incident Command Post, as needed SAFETY OFFICER:

LOGISTICS SECTION CHIEF:           

Work with the provincial Ministry of Transportation and the RCMP if public roads are required to be closed and traffic re-routed Manage all incident logistics Arrange for air/ground transportation for ERT Provide logistical input to the IC in preparing the Operational Planning Worksheet. Identify anticipated and known incident service and support requirements. Request additional resources as needed. Review and provide input to the Communications Plan (ICS 205), Medical Plan (ICS 206) and Traffic Plan. Supervise request for additional resources. Provide regular updates to the Incident Commander Obtains contractors for emergency response and post emergency clean-up and coordinate their activities, as required

   

  

If established (ICP, ensure the readiness of resources and personnel Ensure appropriate control and containment activities are taking place Ensure backup is present or en route before attempting to contain or control the fire Implement control procedures to minimize impact Assess the need to stop normal EBPC operating activities in order to minimize risk to EBPC employees, third party contractors, and equipment, execute if necessary Assess risk of controlling the incident with available personnel and equipment, execute if risk is deemed low Request additional equipment and resources to control the incident from the IC. If required Provide regular updates to the Incident Commander

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 

   

Redacted

Assess/monitor safety hazards or unsafe conditions. Develop measures to ensure the safety of response personnel. Direct control procedures on site to minimize impact If a risk analysis indicates a rescue attempt is within reasonable risk, don appropriate Personal Protective Equipment (PPE) and rescue victim moving them to a safe location Ensure all response personnel are equipped with the appropriate PPE Direct public safety related response activities Ensure the required communication equipment is provided to personnel performing a rescue attempt Provide regular updates to the Incident Commander.

PLANNING SECTION CHIEF:  

OPERATIONS SECTION CHIEF: 

 

 

Conduct and facilitate planning meetings Establish specialized data collection systems as necessary (e.g., weather) Report significant changes in incident status Provides engineering services to the ERT such as preparation of material specifications, bill of materials

INFORMATION OFFFICER/COMMUNICATIONS LEAD   

Prepare and coordinate any media releases and briefings Maintains list of current issues, assigned tasks, and log of events in the ERC Acts as repository of ERT documents and maintains distribution & control plan

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Natural Disasters

Whenever a disaster such as an earthquake, flood, blizzards, ice storms, hurricane or tornado occurs, the affected EBPC facilities will be monitored during the disaster by Gas Control and EBPC Management. Precautions will be taken to protect life first and then property. If sufficient danger exists during the natural disaster, the affected facilities should be shut in and possibly blown down. Once the natural disaster has passed and it is safe to do so, immediately inspect the facilities for damage. When natural disasters conditions exist, EBPC employees and third party contractors should be on the lookout. The following general procedures can be followed to respond to an emergency of this type (see also Figure 9: Natural Disasters – Response Action Flow Chart and Natural Disasters Responsibilities):  



Monitor weather information. If a natural disaster warning is issued by the appropriate authority, assign an observer to monitor conditions. Once sighted, notify all EBPC employees and third party contractors. Take the following actions as time permits (remember to protect life first and then property): o Notify the EBPC 24-hour emergency number at 1-888-410-2220 and the local area office and other affected facilities. Advise them that your facility may be out of communication. o Extinguish all unnecessary lights. o Switch over to auxiliary power to prevent hazard of falling power lines and poles. o Do not trip the emergency shutdown (ESD) system. It will function automatically, if a fault occurs. Leave facilities in operation and seek shelter. o Avoid locations under electrical power lines. After the natural disaster event has passed: o Survey for damage and isolate portions of facilities that have been damaged. o Trip ESD shutdowns, if necessary. o Notify EBPC’s 24-hour emergency number at 1-888-410-2220 and the local area office and other affected facilities that the storm has passed and what damage has occurred. o Proceed with any repairs or other actions

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Natural Disasters - Response Action Flow Chart

Secure Area

Notify EBPC Employees and Third Party Contractors

Notify IC/Section Chief

De-activate Emergency

NO

Does the impending natural disaster pose a risk to our assets? YES Isolate Critical Utilities (Gas, Power etc) and Switch to Auxiliary Power

Notify IC/Section Chief

Notify Crisis Management Lead

Activate Alarm and Contact Outside Resources

Initiate Evacuation and Take Shelter

Meet at Assembly Area and Conduct Roll Call

LEGEND Start / End Decision

Provide Incoming Emergency Crews with Evacuation Status

Action / Process Document

Action Communications

Transfer Command to Appropriate Authorities

Decision

Assist as Required

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Figure 9 (Cont.): Natural Disasters Responsibilities Incident Commander:       

First Responder will assume the role of Incident Commander until relieved by a more appropriate IC/Section Chief Sound the evacuation alarm and begin evacuation procedures, if required Assign roles and responsibilities to First Responders and initiate ERP Determine need for backup or outside resources Establish an Incident Command Post, as needed Account for all other personnel on site Initiate the CMT and provide updates

LOGISTICS SECTION CHIEF: 

Provide support to mobilize ERT to emergency site



Maintain contact with required government agencies, including Occupational Health & Safety and WCB, as required Notify next of kin, in consultation with the RCMP, if required. Provide regular updates to the Incident Commander

 

SAFETY OFFICER:

   

PLANNING SECTION CHIEF:  Conduct and facilitate planning meetings  Establish specialized data collection systems as necessary (e.g., weather)  Report significant changes in incident status  Provides engineering services to the ERT such as preparation of material specifications, bill of materials  Obtains contractors for emergency response and post emergency clean-up and coordinate their activities, as required



Assess/monitor safety hazards or unsafe conditions. Develop measures to ensure the safety of response personnel Evacuate persons from hazard area Assign Unit members to meet incoming emergency services at the site entrance and escort them to the scene Direct public safety related response activities Provide regular updates to the Incident Commander

INFORMATION OFFFICER/COMMUNICATIONS LEAD  Prepare and coordinate any media releases and briefings  Maintains list of current issues, assigned tasks, and log of events in the ERC  Acts as repository of ERT documents and maintains distribution & control plan

OPERATIONS SECTION CHIEF:  If established (ICP, EOC), ensure the readiness of resources and personnel  Ensure appropriate control and containment activities are taking place  Coordinate evacuation of personnel from hazard area  Ensure backup is present or en-route before attempting to contain or control the incident  Implement control procedures to minimize impact  Assess the need to stop normal operating activities in order to minimize risk to EBPC employees, third party contractors and equipment  Assess risk of controlling an incident with available personnel and equipment, execute if risk is deemed low  Provide regular updates to the Incident Commander

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Threat of Aggressive Action/Bomb Threat

Threats to the EBPC will be managed by the appropriate level of Emergency. The likeliest types of threats that EBPC may encounter are   

Disgruntled Employee Disgruntled visitor to our office or sites Suspicious packages left at one of our facilities

Call 911 in all cases. Fill out form EMP-FRM-01 RA Incident - Incident Notification Report Do not investigate/touch or move suspicious packages unless directed to do so by the authorities

Figure 10- Aggressive Actions including a Bomb Threat or Hostage Situation and Aggressive Action Responsibilities describes the response plan and personnel responsibilities in the event of an Aggressive Action incident.

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Figure 10: Aggressive Actions- Including a Bomb Threat or Hostage Situation

Aggressive Action/ Bomb Threat Notified

Complete Required Documentation Hostage or Disgruntled Initate ERT and appoint IC

Bomb Threat Location of Device or Hostage Situation

Initiate ERT and appoint IC

Initiate Search of Premises if directed to do so

Isolate incident location and Secure Area

LEGEND

YES Call 911

Device Location Confirmed

Start / End Decision Action / Process

Initiate Evacuation

Document

NO

Action Communications

Call 911 Notify General Manager

Decision

Notify General Manager

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Figure 10 (Cont.): Aggressive Actions Responsibilities INCIDENT COMMANDER:         



Assume the role of Incident Commander, until relieved by a more qualified individual If a threat is received over the phone, ensure person taking the call logs the conversation. Make note of the caller’s demeanor, accent and/or instructions Contact emergency services, as needed. (911, where available) Initiate a search for the device and confirm the location or confirm the location of the hostage situation Update emergency services. (911, where available) Contact Crisis Management Lead and provide all available information Activate ERP Account for personnel on site Sound the evacuation alarm and begin evacuation procedures, if required Establish an Incident Command Post (ICP)

INFORMATION OFFICER:     

Provide timely information to the media, in consultation with the appropriate government agencies, as required Maintain contact with required government agencies, including the RCMP Ensure required communication occurs between internal and external stakeholders Notify next of kin in consultation with the RCMP, if required Provide regular updates to the Incident Commander

SAFETY OFFICER:    

Secure the incident site and restrict access to unauthorized people Assess/monitor safety hazards or unsafe conditions Develop measures to ensure the safety of response personnel Provide regular updates to the Incident Commander

5.12 Incident Reporting EBPC’s Incident Commander is responsible to ensure all incidents or emergencies are reported to the NEB or other government agencies (This may be delegated to Legal and Regulatory affairs). All reportable incidents involving EBPC operations and defined in Section 5.6, Figure 6 (Notification Matrix) must be reported to the appropriate government agency, regardless of the time of day or night. However, immediate reporting will take place after urgent action has been taken to protect people and, if possible to contain the incident. Section 52 “Incident Report” of the NEB Onshore Pipeline Regulations, states that “A company shall immediately notify the Board of any incident relating to the construction, operation or abandonment of its pipeline and shall submit a preliminary and detailed report to the Board as soon as is practical”. Effective 1 January, 2015, regulated companies were directed to follow the NEB Event Reporting Guidelines and report the events listed above to Online Event Reporting System (OERS) located at the following web address: https://apps.neb-one.gc.ca/ers.

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For Significant Incidents, companies are directed to report events to the Transportation Safety Board Reporting Hotline at 819-997-7887 (collect calls accepted) within three hours Subsequent to the telephone report, incident details are required to be input in the NEB Online Event Reporting System at http://apps.neb-one.gc.ca/ers within three hours. For events that do not qualify as Significant Incidents are still required to be reported to the NEB within twenty four hours of occurrence or discovery to the online reporting system. Significant Incidents (as identified by the NEB’s Event Reporting System) is an acute event that results in:       

death missing person serious injury fire or explosion that causes a pipeline or facility to be inoperative a LVP hydrocarbon release in excess of 1.5 m3 that leaves a company property or the right of way a rupture; or a toxic plume as identified in CSA Z662

5.12.1

Reporting of Personal Injuries

Transportation Safety Board      

Serious injury or death related to operation of the pipeline Death of an employee A disabling injury to two or more employees Loss by an employee of a body member or a part thereof or complete loss of usefulness of a body member or part thereof Permanent impairment of body function of an employee The death of or serious injury (fracture of a major bone, the amputation of a body part, the loss of sight in one or both eyes, internal hemorrhage, third degree burns, unconsciousness, or the loss or function of a body part) of a person (NEB OPR)

WorkSafeNB      

Local WHSCC toll free number is 1-800-222-9775

A loss of consciousness An amputation A fracture other than a fracture to fingers or toes A burn that requires medical attention A loss of vision in one or both eyes A deep laceration

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

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Admission to a hospital facility as an in-patient Death An accidental explosion or an accidental exposure to a biological, chemical or physical agent occurs at a place of employment, whether or not a person is injured A catastrophic event or a catastrophic equipment failure occurs at a place of employment that results, or could have resulted, in an injury

5.12.2

Operational Upsets/Releases

A "pipeline occurrence" must be reported if it results directly from the operation of the pipeline, where 1. a person is killed or sustains a serious injury; 2. the safe operation of the pipeline is affected by 1. damage sustained when another object came into contact with it, or 2. a fire or explosion or an ignition that is not associated with normal pipeline operations; 3. an event or an operational malfunction results in 1. an unintended or uncontrolled release of gas, 2. an unintended or uncontrolled release of HVP hydrocarbons, 3. an unintended or uncontained release of LVP hydrocarbons in excess of 1.5 m3, or 4. an unintended or uncontrolled release of a commodity other than gas, HVP hydrocarbons or LVP hydrocarbons; 4. there is a release of a commodity from the line pipe body; 5. the pipeline is operated beyond design limits or any operating restrictions imposed by the National Energy Board; 6. the pipeline restricts the safety operation of any mode of transportation; 7. an unauthorized third party activity within the safety zone poses a threat to the safe operation of the pipeline; 8. a geotechnical, hydraulic or environmental activity poses a threat to the safe operation of the pipeline; 9. the operation of a portion of the pipeline is interrupted as a result of a situation or condition that poses a threat to any person, property or the environment; or 10. an unintended fire or explosion has occurred that poses a threat to any person, property or the environment. Canadian Coast Guard - The Canadian Coast Guard Spills Action Centre contact number is: 1-800-565-1633. All environmental releases (land, water, or air) should be reported through the “Spills Action Centre” which will contact other relevant agencies (including Environment Canada, Department of Fisheries and Oceans, NBDELG) as appropriate.

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NOTE: Environment Canada requires immediate reporting of any release to the environment as per Part 8 of the Canadian Environmental Protection Act, 1999. 5.12.3

Reporting Requirements

Notification Flow Charts in Section 5 (Figures 2 – 6) have been created to simplify reporting requirements for EBPC. All internal and external contact phone numbers are listed in Annex F of the ERP. For reporting, it is mandatory to make preliminary reports to the following authorities: 



The Transportation Safety (TSB) will forward all applicable reports to the National Energy Board (NEB), or in the case of online reporting the NEB will forward all applicable reports to the TSB. The affected local authorities (county/municipal authorities)

After notification of an incident, an NEB inspection officer may partially or completely relieve a company from the requirement to submit a preliminary and detailed incident report. 5.12.4

Public Education and Information

The SPA will support the ERP by informing the public of the hazards to which they might be exposed and to receive information on emergency measures during emergencies and after emergencies. The following public information efforts should be undertaken and documented before emergencies arise: a) The hazards including short and long term effects should be described in the Material Safety Data Sheet (MSDS) (see Annex B and C) b) The public should be made aware of the communications, warning systems, options of protection and whom to contact for additional information

5.13 Next of Kin Notification When an employee, third party contractor or member of the public is seriously injured, missing or killed as the result of an EBPC-related operation, next of kin must be notified as promptly as possible. Table 4:

Responsibility for Notification of Next of Kin

EBPC Employee:

The IC or as designated by the Crisis Management Lead

Third Party Contractors:

Contractor’s management (The IC/Section Chief ensures that the contractor's management is notified)

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Coordinated through local police and Unified Command

Notification of next of kin is extremely stressful for all involved. Contact the General Manager or Employee Health and Wellness Directly for assistance with trauma or grief.

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Post Incident Incident Deactivation

The Incident Commander will be responsible for the “Call Down” of any pipeline emergency. For any other emergencies, the “Call Down” will be made in conjunction with Incident Commanders (under Unified Command), of other organizations or agencies which are part of the emergency response. The Incident Commander will notify the Crisis Team Lead and all Officers and General Staff Chiefs so that the call down can be communicated effectively. The Information Officer will also assist with the fan out of the call down. The deactivation will be completed when there is no longer a threat to the people, environment or assets. The Incident Commander initiates and manages the following post incident activities: 



   

6.2

Calling down the emergency status, after consulting with the Manager, Operations & Engineering , First Responders and the appropriate local, provincial and federal regulatory authorities Coordinating the deactivation of emergency response operations ensuring that all previous contacts, including ERT members, third party companies and government agencies are notified about the emergency call-down Conduct debriefing meeting for all responders Establishing goals and delegating responsibility for the completion of post incident tasks Ensure that all government agency representatives involved in the incident receive an External Agency Post Incident Evaluation form (EMP-FRM-10) Advise all response team members to document their call-down notifications

Cleanup and Repair

Once the emergency is over and there is a “Call Down”, the EBPC will work towards business resumption. The Manager Operations & Engineering oversees the following actions: 

  

Ensures the incident site is not disturbed if there has been a pipeline failure, a fatality or a serious injury, until police, regulatory officials and EBPC completes necessary investigations Ensures that site cleanup continues Ensures that the correct procedures are implemented for the decontamination of equipment Ensures that all hazardous waste is disposed of according to applicable regulations (confer with the Safety/Environmental Officer)

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 

6.3

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Ensures that priority is given to clearing debris and restoring the site to normal operating conditions after the government and company investigations are complete Ensures that all safety equipment is demobilized, cleaned and inspected for contamination Ensures that all cleanup and repair actions follow EBPC safety and environment Policies and safe-work procedures

Incident Documentation/Company Records

The Incident Commander will instruct the ERT to complete the following documentation: 



Collect and compile all statements, Time and Event Logs, forms and documentation for the incident, including all electronic records. These will be used for incident investigation Obtain all photographs and videos of the incident site and response

NOTE: All photographs of the incident site which have been taken at EBPC’s request, whether by a professional photographer or a company representative, are considered EBPC material and are to be turned over to EBPC.  6.3.1

Prepare letters thanking support agencies, groups and individuals who provided assistance. Mention names of key individuals in correspondence Company Records

EBPC Company records must be reviewed by Legal Counsel before they are released. All records related to emergency response shall be created and retained for the life of the pipeline.

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ANNEXES

Annex A

Environmental Considerations

The EBPC corridor passes through the Magaguadavic Highlands subdivision of the St. Croix Highlands. The Magaguadavic Highlands form a belt of relatively flat terrain lying between higher granite-cored hills to the south and north. Ridges are characteristically streamlined and aligned in a northwest-southeast direction, a result of glacial fluting and drumlinization. The alignment of most ridges and troughs due to intense glacial erosion has resulted in a parallel drainage pattern, except in poorly drained, broad depressions where it is deranged. The Magaguadavic and Digdeguash rivers drain most of this area.

Complete As-built drawings and locations of all Environmentally sensitive areas are accessible to all EBPC staff both in print form and online.

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Odorant Material Safety Data Sheets

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Natural Gas MSDS

July 16, 2015

July 16, 2015

Emera Brunswick Pipeline Suite 1102 1 Germain Street Saint John NB E2L 4V1 1-888-410-2220

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July 16, 2015

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July 16, 2015

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July 16, 2015

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July 16, 2015

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July 16, 2015

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Maps, Drawings and Alignment Sheets

Note: portions of this table have been redacted. This section contains security sensitive information (locations of main line block valves). It is protected from publication under Clause 1(a.ii) of Order MO-006-2016 because there is a real and substantial risk that its disclosure will impair the security of EBPC pipeline facilities.

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EBPC Emergency Organization Structure Incident Commander Safety Officer

Incident Organization Chart

Liaison Officer

Deputy Incident Commander

Information Officer

Operations Section Chief

Planning Section Chief

Logistics Section Chief

Finance Section Chief

Time Lead Service Branch Director Role ________________

Support Branch Director

Resource Lead Procurement Lead Communications Lead

Role _________________

Supply Lead

Situation Lead Comp/Claims Lead Medical Lead

Role _________________

Cost Unit Lead Food Lead

Role __________________

Facilities Lead

Demobilization Lead

Ground Support Lead

Documentation Lead

Crisis Team Lead Role __________________

Technical Specialists

Finance

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Legal

Communications

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ICS Emergency Organization Structure

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Emergency Contacts List

Telephone Directory – Emergency Response Ambulances All Counties/Municipalities Fire Departments

Location New Brunswick-wide – Ambulance NB Location

Provincial Fire Marshal

Fredericton, NB

Charlotte County

Oak Bay, NB Rollingdam, Fire Chief: NB Lawrence Station, NB Bonny River (Second Falls), NB St. George, NB St. Stephen, NB Oak Hill/Moores Mills, NB Saint John, NB Musquash, NB

Saint John County Police Departments City of Saint John Charlotte County RCMP

Location Saint John, NB Oromocto, NB (West District Headquarters) St. George, NB (West District)

Saint John County

Security Organizations RCMP – Officer-In-Charge of the National Security RCMP Enforcement Section

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Location Fredericton, NB

Redacted

24-hour Telephone Number 911 or 506-444-7320 24-hour Telephone Number 506-460-2540

506-466-7777 506-466-7777 911 or 506-466-7777 911 or 506-466-7777 911 or 506-466-7777 911 or 506-466-7777 911 or 506-466-7777 911 or 506-649-6030 911 or 506-635-3473 24-hr Telephone Number 911 or 506-648-3333 911 or 506-357-4300 911 or 506-755-1130 911 or 1-888-506RCMP (1-888-506-7267) 24-hr Telephone Number 506-452-2402

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Brunswick Pipeline Office 24 hour Emergency number: 1-888-410-2220 Telephone Directory - Area Office Mailing and Courier Main Telephone Number Address Brunswick Pipeline Operations 1 Germain Street, Suite 1102 Saint John, NB E2L4V1

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506-693-4214

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Fax Number

506-658-0199

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Note: Redacted. The contents of this table have been redacted. This section contains internal contact information to be used in the case of an emergency. It is protected from publication under Clause 1(a) of Order MO-006-2016 because it discloses information about identifiable individuals.

Position Accountable Officer General Manager Director, Legal and Regulatory Director, HSE&S Manager, Operations & Engineering Finance Manager Regulatory Compliance Manager Manager of Management Systems Administrative Assistant EHSS Specialist Maintenance Technician Maintenance Technician Maintenance Technician Pipeline Administrative Assistant Manager, Public Relations Gas Control

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Name

Work

Residence

Cellular

All contacts please call the EBPC office at 506-693-4214

1-888-410-2220

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Federal – Lead Contacts Telephone Directory - Federal - Lead Agency and Priority Contacts Organization

Location

Telephone Number

Transportation Safety Board of Canada “Hotline” – Occurrence Reporting Available Occurrence Coordinator Gatineau, QC Place du centre, 4th Floor

1-819-997-7887 24/7 819-997-7887

200 Promenade du Portage Gatineau, QC K1A 1K8 Fax Email Regional Office: 150 Thorne Avenue Dartmouth, Nova Scotia B3B 1Z2 Fax

819-953-7876 [email protected]

Dartmouth, NS

902-426-2348

902-426-5143

National Energy Board Non-emergency Toll-free non-emergency Non-emergency Fax 24/7 Dedicated Line Online Event Reporting System

Calgary, Calgary, Calgary, Calgary,

AB AB AB AB

403-292-4800 1-800-899-1265 403-292-5503 403-807-9473 https://apps.nebone.gc.ca/ers

Federal Supporting Contacts Organization

Location

Telephone Number

NAV Canada - Flight Service Station Flight Services Centre (24 hours)

Halifax, NS

General

506-446-3425 (Option #5) 1-800-876-4693

Environment and Climate Change Canada 24 Hour Weather One On One Spill Response (24 hours)

Maritimes-wide

1-900-565-5555 1-800-565-1633

Fisheries and Oceans Canada Maritimes Region - Canadian Coast Guard Regional Operations Centre Toll-free Maritimes Only (24 hours) 24 hours UNCONTROLLED IF PRINTED

Halifax, NS

Redacted

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CANUTEC Information (24 hours) Emergency (24 hours) Cellular Fax

Ottawa, Ottawa, Ottawa, Ottawa,

ON ON ON ON

613-992-4624 613-996-6666 *666 613-954-5101

New Brunswick – Lead Contacts Telephone Directory – New Brunswick Lead Agency and Priority Contacts Organization

Location

Telephone Number

NB Emergency Measures Organization (EMO) Emergency (24 hours) Direct Line Daytime Only Fax Saint John EMO – Non Emergency

New Brunswick-wide New Brunswick-wide Fredericton, NB Fredericton, NB Saint John, NB

1-800-561-4034 1-506-457-7535 506-453-2133 506-453-5513 506-649-6014 Fax: 506-658-2916

Daytime Only Fredericton, NB 506-453-2133 Fax Fredericton, NB 506-453-5513 NB Office of the Provincial Fire Marshal NBOFM Request HAZMAT Coordinator

Fredericton, NB

1-866-942-9628

NB Department Justice and Public Safety NBOPM Operations Branch

Fredericton, NB

506-462-5100

NB Department of Transportation and Infrastructure Operations Branch

Fredericton, NB

506-457-6865

Local Authorities (Counties and Municipal Districts) City of Saint John Town of St. George (EMO Coordinator)

Saint John, NB St. George, NB

506-649-6014 506-755-4325

Town of St. Stephen (Fire Chief)

St. Stephen, NB

506-466-7779

St. Stephen Local Services, Environment and Local Government Regional Office Charlotte County (Daytime Only)

St. Stephen, NB

506-466-7370

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Emergency Response Plan Saint John Regional Office, Environment and Local Government Saint John County (Daytime Only)

Saint John, NB

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506-658-2558 (Hampton) 506-832-6010

New Brunswick – Supporting Contacts Telephone Directory – New Brunswick Supporting Agency and Services Organization

Location

Telephone Number

Department of Environment and Local Government Contact through Provincial Emergency Measures Organization (EMO) Office WorkSafeNB 24 hours (Maritimes only) 24 hours (Outside of the Maritimes) Fax

New Brunswick-wide Saint John Head Office Saint John Head Office

1-800-222-9775 506-632-2200 506-632-6972

Department of Transportation Contact through Provincial Emergency Measures Organization (EMO) Office Department of Natural Resources Contact through Provincial Emergency Measures Organization (EMO) Office Department of Agriculture and Aquaculture Contact through Provincial Emergency Measures Organization (EMO) Office Health and Wellness Contact through fire, police and ambulance or Provincial Emergency Measures Organization (EMO) Office Producers Telephone Directory – Producers Organization

Location

Telephone Number

REPSOL – Canaport LNG Terminal Control Centre Number

Saint John, NB

Redacted. This section contains contractor/supplier names and contact phone numbers. It is protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could reasonably be expected to result in a material loss or gain to a person affected by publication of the Published Manuals or that could prejudice the person’s competitive position.

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Media Contacts Telephone Directory – Media Contacts Radio Station CBC Radio One (CBD-FM) 91.3 ([email protected]) CHSJ & The Wave – FM (ABL) [email protected] CIOK & CJYC – FM and CFBC – AM (MBS) [email protected] CHNI-FM (News 88.9, Rogers Talk Radio) [email protected] CHTD 98.1, The Tide – FM (ABL) [email protected] CFBO 90.7 FM - French CHQC-FM 105.7 UNBSJ Radio ([email protected]) WQDY-WALZ Radio FM (The Boarder) [email protected] Television Station

Saint John, NB

Telephone Number 506-632-7750

Saint John, NB

506-648-3000

506-644-3485

Saint John, NB

506-658-5111

506-658-5116

Saint John, NB

506-635-6500

506-635-6505

St. Stephen, NB

506-466-2222

506-466-4500

Dieppe, NB Saint John, NB

506-854-9690 506-643-6996 506-648-5667

506-854-3540 506-453-3958 506-648-5541

St. Stephen/ Calais

207-454-7545

207-454-3062

Location

Location

CBAT – CBC Television ([email protected]) CBAT – CBC Television CKLT – CTV ([email protected])

Saint John, NB

Global Maritimes (TV) [email protected]

Saint John, NB

Newspapers Daily Gleaner, The L’Acadie Nouvelle St. Croix Courier ([email protected]) Telegraph-Journal

Fredericton, NB Saint John, NB

Location Fredericton, NB Caraquet, NB St. Stephen, NB Saint John, NB

Telephone Number 506-632-7757 506-451-4000 506-636-6068 1-888-565-6397 (Hfx) 506-642-6488 Telephone Number 506-458-6842 506-727-4444 506-466-3220 (editor) 506-645-3268

Fax Number 506-632-7761

Fax Number 506-632-7761 506-451-4058 506-658-1208 902-454-3280 (Hfx) 506-652-5965 Fax Number 506-452-7405 506-727-7620 506-466-9950 506-633-6758

([email protected])

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Emergency Response Plan Times & Transcript ([email protected]) Chronicle Herald and Mail Star

Moncton, NB

506-859-4881

Halifax, NS

902-426-2811 ext. 1187 Telephone Number 506-457-0746

Other Canadian Press

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Location Fredericton, NB

EMP-PDR-01 01 2017-01-01 506-859-4904 902-426-1158

Fax Number 506-457-9708

([email protected])

Media Monitoring Service (Nova Scotia and New Brunswick) Mediascan Canada Inc. 1657 Barrington Street Halifax, NS

902-422-9200

Lisa Beaupre, Account Manager 302-6009 Quinpool Road, Halifax, NS B3K 5J6

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Direct: 902-422-9200 Ext. 382 Toll Free: 1-877-269-3367 Fax: 1-902-492-2660 Email: [email protected]

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Emergency Equipment List

Quantity 70m

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Asset

Location

Comments

NPS 30 Security Pipe

1

NPS 30 Mechanical Split Sleeve

2

NPS 30 Clock spring

2

NPS 30 Hydro Test Heads

2

4 ft. sections of Scaffolding

2

Pipeline Evacuators (Air Removers)

2

Portable Generators

2

45 gal Large Spill Kits

3

Small Spills Kits

3

GMI Gas Scopes

1

Ethane Detector

3

Portable Hand Held Radios

3

Personal 4 Gas monitor

3

Lockout Tagout kits

3

ATV’s c/w transportation trailers

2

Snow Mobiles c/w transportation trailer

1

3” Portable Flare Stack Snow Plowing Equipment Helicopter Services

Note: portions of this table have been redacted. This section contains location information to be used in the case of an emergency. It is protected from publication under Clause 1(a) of Order MO-006-2016 because it discloses information that could impair the security of pipelines, power lines, buildings, structures or systems.

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Checklist - Emergency Response Roles

Incident Commander  The Incident Commander will oversee the field response on EBPC’s behalf and will direct the Operational Planning Worksheet activities of the Emergency Response Team (ERT) based on available emergency responders, the Crisis Management Team (CMT), possible mutual aid partners and assisting agencies from a single Incident Command Post.  The Incident Commander will ensure that issues relating to first responder safety, public safety, emergency planning zone, evacuation and isolation, control and containment are addressed and the objectives of this response plan are fulfilled.  Announce arrival to dispatch and/or the CMT Lead  Initiate ICS form 201 Incident Briefing or ICS 209 Incident Status Summary-see Annex K, Forms  Fill out or ensure form EMP-FRM-01(Incident - Incident Notification Report) is filled out  Report to Incident Command Post (ICP) if it is already established (EBPC or local responders)  Calculate the Incident Classification (Alert or Level 1, 2, 3 of Emergency) through the use of the EBPC Emergency Level Assessment Matrix  Provide brief initial report (BIR) to CMT Lead and/or EMP General Manager  Debrief EBPC’s initial responder  Perform and time stamp transfer of Command from EBPC’s initial responder  Don Incident Command vest and/or helmet  Notify the NEB, and of the Alert or Level of Emergency  Initiate Unified Command if there is an initial local Command  Report transfer of Command or Unified Command to CMT Lead  Assess the appropriateness of the location of the Incident Command Post, when necessary relocate, and announce the change of location to the CMT Lead  Command will ensure that the ICP is clearly designated through the use of a green flashing light or green flag.  Announce establishment and location of the Staging Area to arriving EBPC and local responders  ICP will be where possible uphill and upwind. The ICP will have a staging area in close proximity  Assess ICS needs and determine ICS positions to be activated based upon the current situation and anticipated likelihood of escalation  Initiate Incident initial check in procedure  Communicate the need to evacuate or shelter in place

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 Ensure there are EBPC resources deployed to EPZ, evacuation or shelter in place area  Ensure ICS 207 Organizational Chart or the EBPC Emergency Organization Structure is filled out (see Annex E and Annex K), as applicable  When appropriate, appoint a Deputy Incident Commander  When appointed by a local responder Incident Commander, assume the role of as Deputy or Operations Officer  Assign ICS General and Command staff based upon prioritization and available at scene personnel  Request response of EBPC personnel to fill gaps in General and Command staff  Assess the need for immediate safety or tactical response resources  Request safety or tactical response resources  The Incident Commander, or designated representative, with the assistance of the Operations Section Chief or Liaison Officer will be responsible for directing and coordinating all emergency response activities necessary to set initial isolation distancing and stabilize the incident site.  The Incident Commander and applicable first responders may increase the size of the Emergency Planning Zone (EPZ) based on the available information.  Develop incident objectives, strategies, and priorities which will be used to support the creation of an Operational Planning Worksheet (IAP) ensure all responders:  protect themselves  inform and protect others  assess the situation  carry out duties as defined in their roles and responsibilities  Requests for support for the Operational Planning Worksheet will be made from the ERT Incident Commander to the Crisis Management Team Lead.  Sign the IAP  Approve and authorize the implementation of the Operational Planning Worksheet.  Where there are multiple incidents, in each area, a dedicated Operations Section Chief will be assigned to the location and coordinated through an Incident Command Post (ICP).  Incident Commander will direct all on-site emergency response activities and ERT from this Command Post  This role (IC) is the main point of contact between the ERT, Gas Control, EBPC’s senior management, and external regulatory agencies in terms of emergency or incident management and reporting.  The Incident Commander for EBPC will communicate with the EBPC EOC on a scheduled basis to ensure the CMT is aware of the status of the

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        

       

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Doc No. Rev Status Issue Date

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Incident, Operational Planning Worksheet as well as any resources or support that is required. EBPC’s Incident Commander will activate the EBPC’s ERP and establish an ERT which will work in coordination with the municipal ERT Direct any specialized Task Forces and Strike Teams Initiate, designate, direct and maintain contact with the EBPC’s ERT Ensure that response and rescue personnel are given regular rest period Mobilize or demobilize the ERT when appropriate. (The number and type of team members depend on the incident type, severity and location.) Order incident demobilization Receive all forms from demobilized General and Command Staff Initiate After Action Report Ensure that adequate public protection, safety and environmental measures for workers are in place. Safety/Environmental Officer may be activated to handle this duty. Update the required agencies about the incident status Authorize the release of information to the news media. The Public Information Officer may be activated to handle this duty Schedule and hold update meetings/briefings on a regular scheduled basis with the ERT Collect, review, evaluate and disseminate information about the incident and the status of resources in the form of formal briefings or status reports Coordinate activity for all Command, Officials and General Staff. Approve the use of trainees, volunteers, and auxiliary personnel. Authorize release of information to the news media. Approve requests from the Logistics Section Chief, Operations Section Chief, and the Safety/Environmental Officer for additional resources and make them available for emergency response. Keep up-to-date Emergency Equipment List (Annex G) Transfer of Command to a new Incident Commander when being relieved  Situation status  Objectives and priorities  Current organization  Resource assistants  Resources en-route and ordered  Facilities established  Communications Plan  Consequences/Related Issues  Submit documentation to the Incident Commander or CMT Lead upon being relieved  Provide debrief to CMT Lead

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First Responder Initially assume the role of Incident Commander while waiting for response of EBPC assigned Incident Commander. Utilize the Incident Commander Checklist  In consultation with the Duty Manager, declare an initial Level of Emergency and establish an Incident Command Post (ICP) (Duty Manager will activate the Emergency Response Team)  Ensure first responder safety at the incident site  Perform Transfer of Command to a more experienced person (if required)  Brief Command  Submit forms and documents to the Incident Commander upon being relieved  Identify hazardous situations associated with the emergency/incident and take necessary steps as defined for the specific emergency response  Establish corporate security at the ICP, incident site or the emergency planning zone (EPZ) (evacuated residences, businesses and public facilities)  Protect members of the public with the assistance of first responders (evacuation or sheltering) until relieved by the Safety/Environment Officer  Manage the resources at the incident site, obtain a head count of all persons at the incident site and document everything  Continuously monitor the incident to identify potential impacts to EBPC operations and the environment and provides updates, as necessary to Incident Commander for further guidance

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Safety and Environment Officer  Report Directly to Incident Commander  Don Safety Officer vest and/or helmet  Will initiate and complete ICS Safety forms (ICS 208 and ICS 215A in Annex A) in conjunction with Commander, Operations and the Safety Officer within the EOC  Monitor and suspend any operation which threatens the health and safety of responders  Confirm use PPE and the appropriateness of offensive and defensive strategy  Asses the need for a rapid intervention team where offensive strategy is adopted  Conduct a 360 ° assessment  Monitor appropriate hazard zones  Correct any unsafe behaviours  Liaise with the Information Officer to develop appropriate employee and/or public EH&S messages/communications  Ensures that the emergency response, environmental remediation, and repairs are conducted in compliance with EBPC and Government safety and environmental requirements  Enforces systems and procedures necessary to ensure ongoing assessment of hazardous environment, coordination of safety efforts, and measures to promote emergency response safety  Ensure accountability system for the hot-zone is maintained  Ensure there is monitoring of Gas levels at the Command Post and reassess the Hot Zone boundary  Coordinates safety management functions  Provides information and coordinate for internal environmental impact study and post incident EH&S compliance investigation  Assumes responsibility in ICS reporting related to safety and environment  Review the area map and identify the locations that need to be monitored during the emergency  Arrange the equipment, safety gear and communication equipment needed to respond to the emergency  Initiate soil and water sampling plans and preliminary impact assessments post emergency  Identify hazardous situations associated with the incident.  Review the Operational Planning Worksheet for safety implications.  Exercise emergency authority to stop and prevent unsafe acts. UNCONTROLLED IF PRINTED

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Investigate accidents that have occurred within the incident area. Assign assistants as needed. Ensure Rehabilitation procedures and CISD services are utilized when needed Review mobilization plan for safety aspects Liaise with CMT when necessary Submit forms to relief or Incident Commander as required

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Emergency Response Plan

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Operations Section Chief  Report Directly to Incident Commander  Must be competent to assume role of Incident Commander in case a Transfer of Command is required  Don Operations Section Chief vest and/or helmet  Lead all Operational field activities reporting to the Incident Commander  Establish operational period  Establish or demobilize Staging Area  Brief Staging Area Manager  Assess life safety, PPE, perimeters, etc.  Write operations section of the IAP  Update Planning Section Chief regarding the effectiveness of the IAP  Attend tactics and planning meetings  Ensure that adequate public protection, safety and environmental measures for workers are in place. Safety/Environmental Officer may be activated to handle this duty  Hold update meetings on a regular basis with the ERT  Requests additional resources if required from IC and makes them available for emergency response  Develop the response strategy and in conjunction with the IC  Manage tactical operations.  Interact with next lower level of Section (Branch, Division/Group or Sector) to develop the operations portion of the Operational Planning Worksheet.  Request resources needed to implement the Operation’s tactics as a part of the Operational Planning Worksheet development (ICS 215 in Annex K).  Assist in development of the operations portion of the Operational Planning Worksheet.  Supervise the execution of the Operational Planning Worksheet for Operations.  Maintain close contact with subordinate positions.  Ensure safe tactical operations  Request additional resources to support tactical operations  Approve release of resources from assigned status (not release from the incident).  Make or approve expedient changes to the Operational Planning Worksheet during the Operational Period as necessary.  Maintain close communication with the Incident Commander.  Maintain Activity Log (ICS 214 in Annex K).  Submit forms and logs to relief or Incident Commander as required UNCONTROLLED IF PRINTED

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Liaison Officer                   

Reports Directly to Incident Commander Don Liaison Officer vest and/or helmet Be a contact point for External Agency Representatives. Establish Interagency Coordination Group as needed Advice and assist the Incident Commander Identify any current or potential problems between EBPC and responding or regulatory agencies Report any problems to the Incident Commander Provide situation reports to other agencies as approved/directed Assist with the creation of the IAP Keeps the Incident Commander up to date with response progress Maintain a contact list of mutual aid, cooperating agencies and agency representatives. Establish communication with Activated EOCs Ensure notification and briefings to the NEB, environmental regulators, local authorities, RCMP, NBEMP, SJEMO and other applicable agencies are current Keep agencies supporting the incident aware of incident status Monitor incident operations to identify current or potential interorganizational problems. Participate in planning meetings, providing current resource status, including limitations and capability of assisting agency resources. Maintain Activity Log(ICS 214 in Annex K). Notify external agencies of the planned demobilization Assist the Incident Commander and CMT Lead with recovery operations and the After Action Report

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Emergency Response Plan

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Logistics Section Chief              

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Report Directly to Incident Commander Don Logistics Section Chief vest and/or helmet Provide logistical input to the IC in preparing the Operational Planning Worksheet Manage all incident logistics Arrange for air/ground transportation for ERT to the emergency site Ensures that the emergency response equipment is transported to the incident site Provide all facilities, communications, supplies, fueling, food and medical services for ERT Coordinate approval and costing or resource requests with Finance Section Chief Obtain contractors for emergency response and post emergency cleanup and coordinate their activities, as required Identify anticipated and known incident service and support requirements Request additional resources as needed Review and provide input to for communications Supervise request for additional resources Manage all incident logistics and provide input to the IAP The Logistics Section Chief will designate the assembly location (Command Post or Staging Area) of the ERT and arrange for transportation of ERT in coordination with Incident Commander/Section Chief from local authority or Saint John, to the emergency/incident site Ensures that the emergency response equipment is transported to the incident site Provide all facilities, communications, supplies, fueling, food, and medical services for ERT Identify anticipated and known incident service and support requirements. If the incident is large enough and will take time to resolve, the Incident Commander will engage the Logistics Section Chief to set up a call centre. The Incident Commander in coordination with Logistics Section Chief will identify the quantity and type of hazard response equipment and devices appropriate for addressing site specific emergency situations On site damages due to the emergency need to be secured, documented and monitored to prevent further contamination, and avoid evidence from being altered. EBPC Logistics will identify damage assessment experts who will carry out this assessment. Work with Incident Commander, provincial Ministry of Transportation and the RCMP if public roads are required to be closed and traffic re-routed

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Review and provide input to the Communications Plan (ICS 205 in Annex K), Update Medical Plan (ICS 206 in Annex K) and Traffic Plan. Provide regular updates to the Incident Commander Oversee demobilization of Logistics Section and associated resources

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Emergency Response Plan

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Planning Section Chief                            

Reports Directly to Incident Commander Don Planning Section Chief vest and/or helmet Collect and manage all incident-relevant operational data Conduct and facilitate planning meetings Compile and display incident status information Establish special information collection activities as necessary (e.g., weather, environmental, toxic materials) Report significant changes in incident status Provides engineering services to the ERT such as preparation of material specifications, bill of materials Obtains contractors for emergency response and post emergency cleanup and coordinate their activities, as required Analyze and provide summary of Plume predictions for Command and Operations Collect and process situation information about the incident Supervise preparation of the Operational Planning Worksheet (IAP) Provide input to the Incident Commander and Operations Section Chief in preparing the Operational Planning Worksheet Re-assign out-of-service personnel already on-site to ICS organizational positions as appropriate Establish information requirements and reporting schedules for Planning Section units (e.g., Resources, Situation Units) Determine need for any specialized resources in support of the incident If requested, assemble and disassemble strike teams and task forces not assigned to operations Assemble information on alternative strategies Provide periodic predictions on incident potential Compile and display incident status information Incorporate the incident traffic plan (from Ground Support) and other supporting plans into the Incident (coordinate with Safety Officer) Collect, evaluate and manage all intelligence and incident-relevant operational data Prepare and document the Operational Planning Worksheet based on input from the Operations Section Chief and Incident Commander Incorporate supporting material from other plans into the IAP Conduct and facilitate planning meetings Compile and display incident status information Report significant changes in incident status Oversee preparation of demobilization plan

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 Provides engineering services to the ERT such as preparation of material specifications, bill of materials (coordinate with Logistics Section Chief)  Oversee preparation of demobilization plan (ICS 221 in Annex K)  When the ERP is activated, the ERT will be updated on the status of the emergency/incident so that they can respond effectively. The timing of these updates will be determined by the IC and organized by the Planning Section Chief.  Debrief and provide all incident documentation to relief or the Incident Commander as required

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Information Officer/Communications Lead                          

Report Directly to Incident Commander Don Information Officer vest and/or helmet Prepare and coordinate any media releases and briefings Maintain list of current issues, assigned tasks, and log of events in the ERC Take minutes of status meetings Manage ERT and Resources List Act as repository of ERT documents and maintains distribution & control plan Compile and distribute appropriate lessons learned information from pipeline related incidents and other industry incidents and drills Determine from the Incident Commander if there are any limits on information release Monitor all appropriate traditional and social media for accurate releases Request the timing of deadlines from traditional media outlets Develop material for use in media briefings Obtain Incident Commander’s approval of media releases Align key messaging with other agencies involved in Unified Command Attend planning meetings Inform media and conduct media briefings Arrange for tours and other interviews or briefings that may be required Obtain media information that may be useful to incident planning Maintain current information summaries and/or displays on the incident and provide information of status of incident to assigned personnel. Maintain Activity Log ICS 214 in Annex K Provide debrief and documentation to relief or the Incident Commander upon request Determine from Incident Commander if there are constraints on the release of information Arrange for tours and other interviews or briefings as required Manage media and public inquiries warnings Coordinate evacuation and shelter in place Coordinate EBPC staff deployed to the EPZ neighborhoods and shelters

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Emergency Response Plan

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Crisis Management Team – Emergency Operations Centre Activation Phase:  Check in with the Logistics Section Chief or Crisis Management Team Lead (CMTL) upon arrival at the EOC and receive briefing  Don appropriate identification  Complete EOC Check-In List  Representatives from external (non-jurisdictional) agencies register with the Liaison Officer.  Report to CMTL to obtain current situation status and assigned Position Checklist  Take ICS position within the EOC and establish required forms  Establish and maintain a Position Log that chronologically describes all actions taken  Determine resource needs, such as a computer, phone, fax, stationary, plan copies, and other reference documents.  Participate in any facility / safety orientations as required.

Demobilization Phase:  Deactivate assigned position and close out logs when authorized by the CMTL or designate.  Complete all required forms, reports, and other documentation. All forms and paperwork should be submitted through to the Planning Section (Documentation Unit) or Crisis Management Team Lead, as appropriate  Brief relief personnel  Organize work station and return any communications equipment or resources  Leave a forwarding phone number or further contact information  Follow EOC checkout procedures. Logistics Section Chief or CMT Lead to check out.  Be prepared to provide input to the After Action Report.  Upon request, participate in formal post-operational debriefs.  Access critical incident stress debriefings, as needed.

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Crisis Management Team Lead (CMTL) or Crisis Team Lead (CTL) Responsibilities:     

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Reports to: EBPC Vice President and Emera Executive Lead the effort in the head office to support field response Reports vertically to the Emera Executive through the Vice President Receive incident notification from the EBPC First Responder or Incident Commander (IC) Assist in the decision regarding or prompt the calculation and declaration of level of Incident Classification (Alert or Level 1,2,3 Emergency) through the use of the EBPC Emergency Level Assessment Matrix Exercise overall management responsibility for the coordination between EBPC Emergency Response Team and supporting staff in the EOC. In conjunction with Incident Commander, EOC General Staff and Management Staff, set priorities for response efforts in the affected incident area. In conjunction with the Incident Commander, provide support to local authorities and provincial agencies and ensure that all actions are accomplished within the priorities established. Establish the appropriate staffing level for the EOC and continuously monitor organizational effectiveness to ensure that appropriate modifications occur as required. Ensure that inter-agency coordination is accomplished effectively within the EOC. Direct, in consultation with the Information Officer, appropriate emergency public information actions using the best methods of dissemination. Approve the issuance of press releases, and other public information materials as required. Ensure Liaison with Responders and Authorities Ensure risk management principles and procedures are applied for all EOC activities.

Activation Phase: Follow the Generic Activation Phase Checklist Don appropriate identification Obtain briefing from whatever sources are available. Determine appropriate level of activation based on Alert or Emergency Declared by the Incident Commander  Receive Brief Initial Report and Situation Status Reports from the Incident Commander  Maintain and prioritize communication with the Incident Commander throughout the incident    

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Emergency Response Plan     

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Mobilize appropriate personnel for the initial activation of the EOC. Ensure EOC is secured through the Safety and Environment Officer Ensure that sufficient staff is available for a 24-hour schedule, or as required. Respond immediately to EOC location and determine operational status. Determine which sections are needed, assign Section Chiefs as appropriate and ensure they are staffing their sections as required.  Operations Section Chief  Logistics Section Chief  Planning Section Chief  Finance / Administration Section Chief Determine which Management Staff positions are required and ensure they are filled as soon as possible.  Information Officer  Liaison Officer  Safety and Environment Officer Ensure the ICS roles and staffing chart are posted and arriving team members are assigned appropriate roles. Establish initial priorities for the EOC based on current status and information from Incident Commander. Schedule the initial EOC Action Planning meeting and have the Planning Section Chief prepare the agenda. Consult with the Liaison Officer and General Staff to determine what representation is needed at the EOC from other emergency response agencies. Assign the Liaison Officer to coordinate outside agency response to the EOC where appropriate Consider whether it is necessity to send a representative to the EMO EOC Obtain personal telecommunications equipment if required.

Operational Phase:  Monitor general staff activities to ensure that all appropriate actions are being taken.  Ensure that Operational Periods are established and that initial EOC response priorities and objectives are decided and communicated to all involved parties.  In conjunction with the Information Officer, conduct news conferences and review media releases for final approval, following the established procedure for information releases and media briefings.  Ensure that the Liaison Officer is providing for and maintaining effective interagency coordination.  In coordination with Management Staff, identify priorities and management function objectives for the initial EOC Action Planning Meeting.  Convene the initial EOC Action Planning meeting. Ensure that all Section Chiefs, Management Staff, and other key agency representatives are in attendance.  Ensure that appropriate planning procedures are followed. Ensure the Planning Section facilitates the meeting appropriately. UNCONTROLLED IF PRINTED

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 Once the Operational Planning Worksheet is completed by the Planning Section, review, approve and authorize its implementation.  Conduct periodic briefings with the EOC Crisis Management Team to ensure response priorities and objectives are current and appropriate.  Establish and maintain contacts with adjacent jurisdictions / agencies  Conduct periodic briefings for EBPC Executive, elected officials or their representatives.  In conjunction with the Liaison Officer, prepare to brief elected officials on possibility for declaration of state of local emergency.  Document all decisions / approvals.  Approve resource requests not included in the Operational Planning Worksheet, as required.  Ensure EBPC Executive Group and / or elected officials are informed of State of Provincial Emergency if declared by the Province of NB or City of Saint John, and coordinate local government Proclamations (if any) with other emergency response agencies, as appropriate.  Brief relief at shift change, ensuring that ongoing activities are identified and follow-up requirements are known.

Demobilization Phase:  Authorize demobilization of sections, branches and units when they are no longer required.  Ensure that any open actions not yet completed will be handled after demobilization.  Ensure that all required forms or reports are completed prior to demobilization.  Ensure that an After Action Report is prepared in consultation with the Planning Section and Crisis Management Team.  As directed by the Incident Commander, terminate emergency response and proceed with recovery operations  Deactivate EOC and ensure all other facilities are notified of deactivation.

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Finance Chief Responsibilities:          

Reports to: Crisis Management Team Lead Ensure that all financial records are maintained throughout the incident Ensure that all on-duty time is recorded and collected for all personnel. Ensure there is a continuum of the payroll process for all employees responding to the incident In consultation with CMTL determine spending limits, if any, for Logistics, Operations, and Management Staff. Ensure that workers’ compensation claims, resulting from the response are processed within a reasonable time, given the nature of the situation. Ensure that all travel and expense claims are processed within a reasonable time, given the nature of the situation. Activate units within the Finance Section as required; monitor section activities continuously and modify the organization as needed. Ensure that all recovery, insurance documentation and Disaster Financial Assistance paperwork is accurately maintained and submitted Supervise the Finance / Administration Section.

Activation Phase:  Follow the Generic Activation Phase Checklist  Ensure that the Finance / Administration Section is set up properly and that appropriate personnel, equipment, and supplies are in place.  Track or have tracked:  Time  Purchasing  Compensation and Claims  Costs  Ensure that sufficient staff is available for a 24-hour schedule, or as required.  Consult with CMTL for spending limits.  Meet with the Logistics and Operations Section Chiefs and review financial and administrative requirements and procedures; determine the level of purchasing authority to be delegated to each.  In conjunction with CMT members determine the initial Finance / Administration Action Planning objectives for the first operational period.  Notify the CMTL when the Finance / Administration Section is operational.  Anticipate situations and problems before they occur.

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Operational Phase:  Ensure that Finance position log and other necessary files are maintained. Note: EBPC should use the same financial, cost accounting and time sheet forms used in non-emergency times.  Ensure that displays associated with the Finance Section are current, and that information is posted in a legible and concise manner.  Participate in all Action Planning meetings.  Provide cost estimates to Action Planning Process.  Keep the CMTL aware of the current fiscal situation and other related matters, on an ongoing basis.  In coordination with the Logistics and Operations Sections, ensure that purchase orders and contracts are processed in a timely manner.  Ensure that all workers’ compensation claims, resulting from the incident are processed, in a reasonable timeframe, given the nature of the situation.  Ensure that all time sheets and travel expense claims promptly.

Demobilization Phase:  Determine demobilization status of the Finance Section and advise the CMTL  Ensure that all expenditures and financial claims have been processed and documented.  Complete all logs and documentation and forward to the Planning Section Chief or the CMTL  Ensure any open actions are assigned to appropriate Finance or CMT members  Provide input towards the After Action Report.

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Director, Legal and Regulatory  Likely to assume the role of Crisis Management Team Lead  Identify and document risk and liability issues; keep Planning Section Chief advised at all times.  Gather and organize evidence that may assist EBPC in legal defense that may be more difficult to obtain later.  Conduct interviews and take statements to investigate major risk management issues.  Advise CMT members on safety and risk management issues.  Assist the CMT Lead in reviewing press releases, public alerts and warnings and public information materials from a risk management perspective.  Evaluate situations and advise the CMTL of any conditions and actions that might result in liability (e.g., oversights, improper response actions, personal injury, property damage)  Identify potential claimants and the scope of their needs and concerns.  Advise members of response organizations regarding options for risk control, during operational meetings and upon request.  Advise on actions to reduce loss and suffering and, where appropriate, proactively support response and recovery objectives.  Organize and prepare records for final audit

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Emergency Response Plan Annex I

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Records

Record Description

Record Location

All Completed Annex K Form EBPC Electronic Database Storage

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Minimum Retention Time Life of the Pipeline

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Emergency Response Plan Annex J

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Definitions

Term

Definition

Emergency Planning Zone (EPZ)

800 meters from center of pipeline (400 m on each side of the pipeline)

Emergency Response Team (ERT)

EBPC’s field response team EBPC utilizes the ICS structure in responding and managing emergencies. This structure is supported by 2 teams or groups: c) Incident Command (also known as ERT) d) Crisis Management Team (CMT) The ERT consists of all relevant employees and third party contractors of EBPC who will respond to an on-site emergency situation when an Emergency situation is declared by the Incident Commander. This team includes the following:

Incident Command (IC)

j) Incident Commander k) Operations Section Chief l) Liaison Officer m) Safety/Environmental Officer n) Logistics Section Chief o) Planning Section Chief p) Information Officer or Communications Lead q) Third Party Contractors (Technical resources) r) Government Agencies /Emergency Responders (for level 2 and 3 emergencies) This team is responsible for Legal and Regulatory notifications and administrative duties to support the Incident Commander.

Crisis Management Team (CMT)

The Director of Legal and Regulatory Affairs usually serves as leader of the CMT. He or she will be available to activate the CMT at all Alert and Emergency levels during a crisis. If the Director of Legal and Regulatory Affairs is unavailable, the responsibility for the Crisis Team Lead may be delegated to the: 4. 5.

Safety Officer

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Director, HSE&S Manager of Finance

The Safety/Environmental Officer will ensure responder and worker safety and will assess environmental issues for appropriate actions. The Safety/Environmental Officer has Redacted

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Emergency Response Plan Term

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Definition the authority to order discontinuation of any operation, which threatens the health and safety of responders.

Duty Manager

Person responsible to be on call in case of emergency and could activate the Emergency Response team. This role will be shared with EBPC General Manager, Manager, Operations & Engineering and the Director of HSE&S.

Information Officer (IO)

This person is responsible to gather information and distribute it on behalf of the EBPC. All communications will be approved by the IC.

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Emergency Response Plan Annex K

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Forms

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