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Emotional Intelligence 431 views Share Like Download ...
Azyyati Zainudin, Agent at Catalsyt VCO. Felinna Inchloss Follow Published on May 12, 2014
0 Comments 0 Likes Types of emotional intelligence • Self-awareness self-awareness is a person’s ability to understand and be aware of their ... Statistics Notes
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Share your thoughts… Post Be the first to comment Be the first to like this No Downloads Views • Empathy empathy is the ability to understand how a person feels. It isdifferent from feeling sorry for someone. It is fe... Total views 431 On SlideShare 0 From Embeds 0 Number of Embeds 122 Actions Shares 0 Downloads 4 Comments 0 Likes 0 Embeds 0 No embeds No notes for slide
Emotional Intelligence Component of emotional intelligence • Emotional sensitivity • Emotional memory • Emotional processing ability • Emotional ... 1. 1. DEFINITION • Emotional intelligence is the innate potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions- S.Hein,2007 2. 2. Types of emotional intelligence • Self-awareness self-awareness is a person’s ability to understand and be aware of their feelings and moods. Self-awareness helps a person keep an eye on their thought and emotions so they can better understand why they feel a particular way. • Managing emotions managing emotions this skill helps people display their emotions in socially appropriate ways. It helps one control anger, sadness, and fear. • Motivation motivation helps a person use their emotions to reach their goals. It helps them hold back their impulses and delay gratification to reach these goals. 3. 3. • Empathy empathy is the ability to understand how a person feels. It isdifferent from feeling sorry for someone. It is feeling like “ walking in their shoes” • Social skills social skills are dealing with others in social situations. It is ability to carry on a conversation and deal with other’s emotions. It is being socially competent 4. 4. Component of emotional intelligence • Emotional sensitivity • Emotional memory • Emotional processing ability • Emotional learning ability 5. 5. The ability of emotional intelligence • Take hardships in stride • Smooth over differences • Simultaneously relax and energize ourselves • Become more creative 6. 6. How to measure emotional intelligence? • Bar-on emotional quotient inventory • Mayer-salovey-caruso emotional intelligence test(MSCEIT) • Emotional competence inventory(ECI) • Work profile questionnaire intelligence(WPQei) 7. 7. The branches of emotional intelligence • Perception Appraisal and expression of emotional The ability to perceive emotion in oneself and others as well as in objects, art , stories, music, and other stimuli • Emotional facilitation of thinking The ability to generate, use and feel emotion as necessary to communicate feelings or employ them in other cognitive processes 8. 8. • Understanding and analyzing emotional; employing emotional knowledge The ability to understand emotional information, to understand how combine and progress through relationship transitions ,and to appreciate such emotional meanings. • Reflective regulation of emotions to promote emotional and intellectual growth The ability to be open to feelings, and to modulate them in oneself and others so as to promote personal understanding and growth. 9. 9. What are the MSCEIT Test? • The Mayer-Salovey-Caruso Emotional Intelligence Tests (MSCEIT's) are tests designed to measure emotional intelligence by directly assessing a person's capacity to identify emotions in others, to use emotions to facilitate thought, to understand emotional meanings, and to know how to manage emotions. 10. 10. Skills of the Emotional Intelligence • Manage stress • Recognize and manage our emotions • Communicate nonverbally • Use humor and play in the relationship • Resolve conflicts in the relationship The ability of emotional intelligence • Take hardships in stride • Smooth over differences • Simultaneously relax and ener...
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