Factors that impact on medical student wellbeing -- Perspectives - GMC [PDF]

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Factors  that  impact  on  medical  student  wellbeing   -­‐    Perspectives  of  risks  

 

Individual  Support  Programme   School  of  Medicine   Cardiff  University       June  2013       Dr  Debbie  Cohen   Sarah  Winstanley   Paula  Palmer   Joanna  Allen   Sophie  Howells   Giles  Greene   Dr  Melody  Rhydderch     Individual  Support  Programme  &   Centre  for  Psychosocial  &  Disability  Research  

CONTENTS  

     

 

       

       

 

 

         

         

     

     

     

1.0  

Executive  Summary……………………………………………….  4  

2.0   2.1   2.2   2.3     3.0  

Background……………………………………………………………  6   Impact  of  medical  training..…………….  …………………….  6   Wellbeing…….…..…………………………………………………...  9   Models….…….…..…………………………………………………….  10  

4.0   4.1  

4.2           4.3  

Methods……….……………………………………………………….  13   Quantitative..………………………………………………………...  13   4.1.1   Questionnaire  development……………………….  13   4.1.2.   Outcome  measures…………………………………….  14   4.1.3   Data  collection………..………………………………….  15   4.1.4   Data  validity  checks…………………………………….  15   4.1.5   Quantitative  data  analysis…………………………..  16   Qualitative….……….…………………………………………………  16   4.2.1   Recruitment………………………………………………..  16   4.2.2   Group  structure………………………………………….  17   4.2.3   Qualitative  data  analysis…………………………….  17   4.2.4   Integrating  the  data……………………………………  17   Evaluation  data  –  exploring  face  validity…………………  18  

5.0   5.1             5.2       5.3   5.4  

Results……………………………………………………………………  19   Quantitative  results………………………………………………..  19   5.1.1   Descriptive  analysis…………………………………….19   5.1.2   Raw  scores………………………………....................  20   5.1.3   Regression  models……………………………………..  21   5.1.4   Wellbeing  correlations……………………………….  23   5.1.5   School  comparisons  and  tool  development..  24   Qualitative  results………………………………………………....26   5.2.1   Focus  group  findings…………………………………..  26   5.2.2   Open  comment  findings……………………………..  27   Participating  medical  schools’  feedback…………………  29   Summary  of  results…………………………………………………  31  

6.0  

Discussion  and  conclusion..……………………………..……  34  

Aim  of  Study…………………..……………………………………..  12  

7.0   8.0   8.1   8.2   8.3   8.4   8.5   8.6  

References.………………………………………..………………….  38     Appendix.………………………………………………………………  41   Questionnaire,  information  sheet  and  consent  form   Domains  and  outcome  measures   Focus  group  information  sheet  and  consent  form   Focus  group  matrix   Sample  feedback  report   Evaluation  survey

1.0  

EXECUTIVE  SUMMARY     Wellbeing  is  known  to  have  a  major  impact  on  health  and  performance  amongst  medical  students   internationally.    This  study  set  out  to  understand  in  more  depth  medical  students’  perspectives  of  the   factors  that  impact  on  their  wellbeing  during  training.    The  Individual  Support  Programme  (ISP)  at   Cardiff  University  was  established  in  2001  and  sits  within  the  Centre  for  Psychosocial  and  Disability   Research,  School  of  Medicine.  As  well  as  providing  a  support  service  for  medical  students  and  doctors,   the  ISP  has  a  proven  track  record  of  undertaking  research  into  the  relationship  between  performance,   health  and  wellbeing.   This  study  was  developed  to  look  at  medical  students’  perspectives  on  risk  factors  that  impact  on   their  health  and  wellbeing  during  training.    The  objective  was  to  develop  a  formative  tool  for  UK   medical  schools  that  could  be  used  as  a  basis  for  enhancing  student  wellbeing using quality   improvement  principles.    In  summary,  these  principles  suggest  the  importance  of  non-­‐judgment,   respecting  different  starting  points  and  encouraging  each  school  to  take  one  step  in  the  right  direction   with  the  aim  being  to  continuously  improve  its  processes  to  proactively  support  student  wellbeing.   This  was  a  mixed  method  study.    A  questionnaire  was  designed  in  collaboration  with  medical  students   at  Cardiff  University,  and  consisted  of  47  items  based  on  an  occupational  health  risk  assessment   model  known  as  the  DETTOL  model.    D.E.T.T.O.L.  is  an  acronym  that  represents  the  known  major   work  related  risk  factors:  demands,  environment,  timing,  travel,  organisational  and  layout (Cohen,   Khan  and  Sparrow,  2012).       Questionnaires  were  distributed  across  six  UK  medical  schools.    Focus  groups  were  also  conducted   across  4  medical  schools  to  strengthen  and  support  the  findings.  The  aim  of  the  qualitative  analysis   was  to  triangulate  the  findings  from  the  questionnaire  data.  Feedback  reports  were  provided  to  the   participating  medical  schools  and  an  evaluation  of  the  impact  of  the  feedback  was  conducted  using  a   simple  evaluation  questionnaire  and  by  seeking  views  via  telephone  interviews.   2,735  questionnaire  responses  were  received,  equating  to  approximately  6.7%  of  the  total  UK  medical   school  population.    Analysis  confirmed  that  this  was  a  representative  sample.     The  questionnaire  was  analysed  across  eight  ‘domains’  that  together  encompassed  the  various   aspects  of  studying  medicine:  work-­‐life  balance,  safety,  culture,  acquisition  of  knowledge  and  skills,   perceived  support  for  academic  issues,  perceived  support  for  health/personal  reasons,  demands  of   the  course,  and  travel  and  orientation.     Analysis  explored  from  a  student’s  perspective  how  well  the  medical  schools  functioned  across  the   eight  domains.  It  examined  how  these  impacted  on  the  outcome  measure,  which  in  this  study  was   student  wellbeing.  The  results  showed  that  all  of  the  medical  schools  that  participated  in  this  study   function  very  well  in  some  areas,  such  as  facilitating  the  acquisition  of  knowledge  and  skills,  and  much   less  well  in  others,  such  as  ‘travel  and  orientation’.  The  results  also  suggested  that  the  biggest  gain  in   wellbeing  could  be  achieved  through  the  domain  of  ‘culture’.  Focus  groups  conducted  alongside  the   questionnaire  across  four  of  the  medical  schools  provided  insight  into  students’  views  on  potential   solutions  to  the  factors  impacting  on  their  wellbeing.  Evaluation  data  from  the  medical  schools   4

suggested  that  using  the  questionnaire  provided  a  valuable  addition  to  processes  that  they  already   had  in  place.       The  study  has  allowed  the  development  of  a  simple  formative  tool  to  understand  how  different  risk   factors  may  impact  on  students’  wellbeing.  Based  on  quality  improvement  principles  it  enables   medical  schools  to  review  key  areas  of  risk  and  provides  an  opportunity  to  learn  from  other  schools’   experiences  and  best  practice.      

 

5

  2.0   BACKGROUND     2.1   The  impact  of  medical  training  on  students   It  is  recognised  that  training  for  medical  students  requires  processes  and  procedures  that  differ  from   those  for  many  other  university  students.    The  literature  highlights  a  number  of  factors  specific  to   studying  medicine  that  may  cause  increased  stress  in  students  compared  to  the  general  population   (Dyrbye  et  al.,  2005).    It  is  well  recognised  that  medical  students’  workload  is  considerably  higher  than   that  of  many  other  students  at  university.    Academic  pressures  identified  include  issues  such  as   overwhelming  burden  of  knowledge,  differing  learning  styles  and  the  impact  of  the  learning   environment  (Vitaliano  1988;  Dunn  et  al.,  2008;  Tyssen  et  al.,  2000;  Firth–Cozens,  2001).  Medical     students  are  presented  with  large  amounts  of  information  to  process  and  retain  (Yiu,  2005;  Holm,  et   al.,  2010).    The  relentless  nature  of  the  examination  system  leaves  little  time  for  hobbies  or  interests   outside  medicine  (Radcliffe  &  Lester,  2003).    Performance  anxiety  is  in  itself  well  recognised  and  the   objective  structured  clinical  examination  (OSCE)  which  is  a  core  method  of  examining  medical   students  has  been  identified  by  some  as  causing  students  significantly  high  levels  of  stress.  (Radcliffe   &  Lester,  2003;  Dyrbye  et  al.,  2005).    Many  students  find  themselves  in  direct  competition  with  their   peers  and  friends,  which  may  add  to  their  stress  (Radcliffe  &  Lester,  2003).       2.1.1   The  clinical  environment     Academic  stress  may  vary  across  the  year  groups  and  is  related  to  differing  factors  such  as  clinical   practice  versus  lecture-­‐based  learning  (Dahlin  2005).      The  types  of  stressors  shift  as  students  move   through  their  training  (Guthrie  1998,  Dahlin  2005).  As  students  move  into  the  clinical  years  of  training   they  frequently  rotate  to  different  hospitals  and  new  working  environments  (Dyrbye  et  al.,  2005)  and   often  become  separated  from  their  friends.    One  study  describes  how  the  transition  into  the  third   year  of  medical  training  brought  about  many  new  challenges.  Students  described  feeling  ‘useless’  and   unable  to  contribute  to  patient  care.  They  felt  they  had  insufficient  knowledge  or  skills  to  take  an   active  role  and  spent  much  of  their  time  in  year  three  ‘waiting  for  something  to  happen’  on  the  ward,   rather  than  performing  a  function  (Radcliffe  &  Lester,  2003).         Students  also  described  their  need  to  be  seen  as  a  competent  clinician  (Chew-­‐Graham  et  al.,  2003).       Developing  a  professional  persona,  particularly  during  the  clinical  years,  is  frequently  cited  as  a   contributor  to  undergraduate  stress  (Radcliffe  &  Lester,  2003).    The  medical  school  environment   presents  students  with  ethical  conflicts,  exposure  to  death  and  human  suffering  and  the  need  for   developing  quick  decision  making  when  faced  with  emergency  situations  (Mahajan,  2010;  Tyssen  et   al.,  2000).      Many  medical  students  feel  inadequately  prepared  to  communicate  with  dying  patients   and  their  families,  leaving  them  feeling  fearful,  anxious,  and  hesitant  of  these  interactions  (Dyrbye  et   al.,  2005).     2.1.2   The  working  environment     Clinical  placements  undertaken  by  medical  students  have  much  in  common  with  the  working   environment  experienced  by  their  qualified  colleagues.    Work-­‐related  factors  have  been  seen  to  have   6

an  independent  contribution  in  explaining  deterioration  of  mental  health  in  young  doctors  (Tyssen  et   al.,  2000).      This  may  be  due  to  the  long  working  hours,  the  learning  environment  and  the  interactions   with  their  colleagues  (Dyrbye  et  al.,  2005).    Some  junior  doctors  face  additional  stress  due  to  the  poor   attitudes  and  unethical  behavior  of  their  senior  colleagues,  coupled  with  the  use  of  teaching  by   humiliation  and  embarrassment  (Paice  et  al.,  2002;  Radcliffe  &  Lester,  2003).  This  behaviour  can  lead   to  confusion,  distress,  and  anger  in  young  doctors  (Paice  et  al.,  2002).      Many  students  may  find   observing  this  behaviour  towards  their  junior  doctor  colleagues  and  themselves  as  students   distressing.  However  it  has  been  reported  that  inappropriate  behavior  towards  them  decreases  by  the   final  year  as  they  begin  to  behave  more  like  doctors  than  students  and  are  accepted  more  by  senior   doctors  into  the  medical  profession  (Radcliffe  &  Lester,  2003).       2.1.3   Transitions     Periods  of  transition  can  be  particularly  hard  for  medical  students  (Niemi  &  Vainioaki,  2006).  Much  of   the  relevant  literature  suggests  that  doctors  and  medical  students  are  ‘under-­‐prepared’  for  transitions   (Kilminster  et  al.,  2011).    The  transition  from  school  to  medical  school  can  be  particularly  stressful  due   to  the  changes  in  teaching  styles  and  the  adjustment  to  competing  with  people  of  similar  or  greater   intellectual  ability  (Dunn  et  al.,  2008;  Radcliffe  &  Lester,  2003).      In  addition,  students  have  to  cope   with  other  changes  at  this  time  including  leaving  home  for  the  first  time,  making  new  friends  and   experiencing  new  freedoms  (Radcliffe  &  Lester,  2003).         2.1.4   Personal  stressors     Medical  students  can  feel  isolated  from  other  non-­‐medical  students  due  to  the  significant  differences   in  their  training,  including  the  long  hours,  the  length  of  the  course  and  the  nature  of  the  work   (Radcliffe  &  Lester,  2003).    This  is  compounded  by  the  need  for  students  to  travel  and  spend  time   away  from  home,  which  can  impact  on  social  and  personal  activities  and  relationships  (Yiu,  2005;   Holm  et  al.,  2010).  This  lack  of  continuity  can  leave  some  students  feeling  vulnerable  and  anonymous;   this  is  particularly  felt  by  those  who  neither  excel  nor  fail,  feeling  like  they  are  unnoticed  somewhere   in  the  middle  (Radcliffe  &  Lester,  2003).     Medical  students  will  also  experience  many  personal  life  stressors  common  to  others  in  their  age   group  (Dyrbye  et  al.,  2005).    Students  may  face  illness,  bereavement,  injury  of  themselves  or  family   members  as  well  as  dealing  with  personal  relationships  and  in  some  cases  pregnancy  and  child-­‐ rearing.    Children  add  a  level  of  complexity  to  students’  lives  and  may  affect  female  students’  health;   in  one  study  of  second-­‐year  medical  students,  female  students  were  more  likely  to  be  depressed  if   they  had  children,  whereas  no  such  relationship  was  observed  among  their  male  parent  colleagues   (Dyrbye  et  al.,  2005).  Even  after  adjusting  for  children  and  work  hours,  females  show  higher  levels  of   stress  related  to  the  work-­‐home  interface  than  males  (Tyssen  at  al,  2013).     Many  medical  students  suffer  financial  hardship.    Travel  to  and  from  placements  expected  of   students,  coupled  with  demands  such  as  text  books,  appropriate  clothing  and  medical  equipment   have  a  financial  implication  for  students.  The  length  of  the  medical  course,  the  long  academic  year   and  lack  of  regular  free  time  that  would  allow  students  to  supplement  their  training  with  outside   work  adds  to  significant  financial  debt  (BMA,  2010;  Dyrbye  et  al.,  2005).    The  BMA  calculates  that   7

students  who  began  their  degree  in  2006  can  expect  to  graduate  with  debt  of  up  to  £37,000  (£46,000   in  London)  (BMA,  2010).       2.1.5   Managing  health     Many  studies  describe  mental  ill  health  and  stress  related  ill  health  in  medical  students.  Medical   students  display  high  levels  of  depression  and  anxiety  (Nieme  &  Vainioaki,  2006).  The  prevalence  of   depression  and  anxiety  disorders  are  described  by  some  as  being  significantly  higher  in  both  doctors   and  medical  students  than  in  the  general  population  (Schneider,  1993;  Firth-­‐Cozens,  1987;  Kash,   2000;  Bellini,  2002).  However  more  recent  longitudinal  studies  suggest  that  although  depression  is   present  the  prevalence  may  not  be  as  high  as  reported  previously  (Quince  et  al.,  2012).    Whilst  many   health  issues  arise  independently,  other  health  issues,  particularly  mental  health  issues,  for  medical   students  are  as  a  direct  result  of  trying  to  cope  with  difficult  personal,  social  or  learning  environment   related  factors  during  their  studies  (Cohen  et  al.,  2012).    A  further  factor  is  that  medical  students,  like   doctors,  are  particularly  poor  at  managing  their  own  health  (Hooper  et  al.,  2005).    There  are  many   reasons  why  students  avoid  seeking  appropriate  help,  including  concerns  over  confidentiality,  fear  of   stigma  and  the  concern  it  may  impact  on  career  progression  (Chew-­‐Graham  et  al.,  2003;  Fox  et  al,   2011).  Students  and  doctors  tend  to  manage  their  own  health  through  ad  hoc  corridor  consultations,   self-­‐medication  and  personally  initiating  investigations,  referrals  or  treatment  (Fox  et  al,  2011;  Hooper   et  al.,  2005).    Medical  students  also  fail  to  use  health  services;  in  one  study  it  was  estimated  that  less   than  a  quarter  of  first  and  second  year  medical  students  who  were  depressed  were  using  mental   health  services  (Givens  &  Tjia,  2002).     2.1.6   Culture     Culture  has  been  defined  as  “a  pattern  of  shared  basic  assumptions  that  a  group  or  organisation  learn   as  it  solves  its  problems  of  external  adaptation  and  internal  integration,  that  has  worked  well  enough   to  be  considered  valid  and,  therefore,  to  be  taught  to  new  members  as  the  correct  way  to  perceive,   think,  and  feel  in  relation  to  those  problems”  (Schein,  1992).     Organisational  culture  is  a  powerful  driver  of  the  behaviour  of  individuals  who  exist  within  it.    It  has   both  positive  and  negative  aspects.    On  the  positive  side,  a  strong  culture  where  people  know  how   they  should  interpret  situations  and  react,  particularly  in  a  high  risk  environment  like  healthcare,  is   important.    On  the  negative  side,  one  of  the  most  powerful  aspects  of  culture  are  the  unspoken  rules,   which  often  exert  a  stronger  influence  over  student  behaviour  than  other  aspects  of  organisation,   such  as  its  espoused  values.  In  the  medical  education  literature,  the  unspoken  rules  are  often   described  as  the  ‘hidden  curriculum’.       One  particularly  influential  unspoken  rule  regards  how  students  behave  in  a  learning  culture  where   illness  demonstrates  weakness  and  doctors  should  be  strong  (Fox  et  al.,  2011).      Working   arrangements  such  as  being  pressurised  not  to  miss  shifts  reinforce  the  culture  in  which  distress  is   overlooked  and  seeking  help  discouraged,  (Fox  et  al.,  2011).  This  in  turn  fosters  presenteeism.   Presenteeism  is  defined  as  being  in  work  when  unwell  and  is  well  recognised  as  a  major  contributor  to   performance  issues  across  all  health  and  social  care  professionals.    Hull  and  colleagues  (2008)  report   how  doctors  often  cite  workload,  stigma  and  fear  of  harming  future  career  prospects,  as  reasons  for   8

remaining  in  work  when  unwell.  The  financial  impact  of  presenteeism  is  well  recognised  where  within   the  NHS  presenteeism  costs  health  care  organisations  more  than  sickness  absence  (Boorman,  2009).       2.2   Wellbeing     There  is  no  consensus  around  a  single  definition  of  wellbeing,  but  there  is  general  agreement  that  as  a   minimum,  wellbeing  includes  the  presence  of  positive  emotions  and  moods  (e.g.  contentment,   happiness),  the  absence  of  negative  emotions  (e.g.  depression,  anxiety),  satisfaction  with  life,   fulfillment  and  positive  functioning.     The  Foresight  Mental  Capital  and  Wellbeing  Project  (2008)  describes  wellbeing  as  “a  dynamic  state  in   which  the  individual  is  able  to  develop  their  potential,  work  productively  and  creatively,  build  strong   and  positive  relationships  with  others  and  contribute  to  their  community.  It  is  enhanced  when  an   individual  is  able  to  fulfill  their  personal  and  social  goals  and  achieve  a  sense  of  purpose  in  society”.     Thus,  wellbeing  is  more  than  the  avoidance  of  ill  health;  it  is  about  the  nurturing  of  positive  attitudes   and  decisions  about  lifestyle  and  social  interactions.    Wellbeing  is  based  on  the  broader  construct  of   the  biopsychosocial  model,  which  recognises  the  important  interplay  between  all  three  of  these   areas.         Wellbeing  in  the  workplace  or  an  educational  environment  therefore  requires  a  culture  that  actively   assists  individuals  to  fulfil  their  own  potential  rather  than  just  promote  reactive  management  of  ill   health  or  adverse  situations.    It  requires  an  environment  that  supports  physical,  mental,  social  and   spiritual  development  and  understanding.    It  is  more  than  ensuring  a  culture  that  limits  harm  to   individuals;  wellbeing  is  the  promotion  of  a  corporate  responsibility  to  positive  attitudes  to  work,   lifestyle  and  social  interactions  both  within  and  outside  the  working  environment.    It  is  partnership   between  the  individual  and  the  organisation  and  requires  meaningful  dialogue  and  a  flexible  response   to  need.       Organisational  wellbeing  is  a  broad  term  but  in  essence  engenders  meaningful  and  productive   activities  in  a  safe  and  healthy  environment.    To  achieve  this  requires  a  value  based  working   environment,  that  allows  for  open  dialogue  and  discussion  where  individuals  feel  listened  to,  clarity  of   purpose  and  structures,  and  good  team  working.         Employee  wellbeing  is  about  good  working  relationships  with  team  members  and  line  managers  or   supervisors.    It  includes  recognising  the  importance  of  good  physical  and  mental  health  balanced  with   motivation  and  clarity  of  goals,  self  respect  and  resilience  and  a  network  of  support  and  development   that  is  flexible  to  employees  varying  needs.       In  the  context  of  medical  training,  it  is  the  balance  between  the  medical  school  educational  and   clinical  demands  and  the  medical  students  response  to  learning  alongside  a  healthy  lifestyle  and  social   interaction  that  are  central  to  wellbeing  (Cohen  &  Rhydderch,  2013)  and  that  requires  further   exploration.           9

2.3   Models     This  project  was  based  on  well-­‐recognised  models  of  risk  validated  for  use  in  organisational  contexts.     2.3.1   Models  of  risk     The  model  of  risk  D.E.T.T.O.L.  was  developed  through  collaboration  with  Professor  Sayeed  Khan  and   Dr  Debbie  Cohen  at  Cardiff  University.    The  model  developed  methods  for  GPs  and  secondary  care   doctors  to  undertake  simple  risk  assessments  of  their  patients’  health  in  relation  to  their  work.    The   D.E.T.T.O.L.  model  of  risk  assessment  is  detailed  in  Figure  1  below  where  each  of  the  six  letters  in  the   acronym  represents  an  area  of  potential  risk.     Figure  1:  D.E.T.T.O.L.  model  (Cohen,  Khan,  Allen  &  Sparrow,  2012)    

§ Demands:  physical,  intellectual   § Environment:  wards,  lectures,  (e.g.  dusts,  chemicals,  size  of   rooms)   § Timing:  shift  work,  early  start,  long  hours   § Travel:  between  sites,  long  distances,  lone  travel   § Organisational:  timetables,  teaching,  support   § Layout:  ergonomics,  work  equipment  

    Further  ‘dynamic’  models  from  occupational  psychology  were  also  employed  to  further  understand   risk  and  effects  of  risk  on  a  student  population.    Figure  2  below  illustrates  the  dynamic  model  of  risk   developed,  adapted  from  the  Occupational  Stress  Indicator  (Cooper,  1988).                                   10

Figure  2:  Dynamic  Model  of  Risk     Sources of Risk Acquisition  of   Knowledge  &   Skills

Demands

Travel  & Orientation

Safety  at   Work

Characteristics

Organisational

Strategies

Organisational   Support

1.  Culture 2.  Processes

Skills   development  

Individual Effects

Academic   Performance

Student   Engagement

Physical  /   Mental  Health School   Performance

Individual

1.  Attributes 2.  Circumstances 3.  Expectations

Organisational Effects

Behaviour Work-­‐Life   Balance

      The  Occupational  Stress  Indicator  is  based  on  the  idea  that  stressors  do  not  influence  everyone  in  the   same  way.    That  view  is  applied  in  this  current  study  on  perceptions  of  risk.    Therefore,  the   importance  of  medical  students’  perceptions  along  with  their  interpretations  of  the  learning   environment,  the  process  of  cognitive  appraisal  and  the  effect  of  personality  characteristics  and   demographic  factors  is  emphasised.    The  OSI  model  argues  that  work  pressures  lead  to  negative   outcomes  (lowered  job  satisfaction  and  mental  and  physical  health)  and  that  this  relationship  may  be   moderated  by  individual  variables.         In  this  study,  it  is  argued  that  perceptions  of  risk  are  moderated  by  individual  characteristics  such  as   personality  and  background  health,  as  well  as  organisational  characteristics  such  as  processes  in  place   to  support  student  wellbeing.    In  addition,  sources  of  risk  are  moderated  by  strategies  used  by   students  in  their  day-­‐to-­‐day  lives  such  as  their  approaches  to  revision  and  maintaining  a  healthy  work-­‐ life  balance.    As  a  result,  the  same  level  of  a  particular  risk  may  have  a  different  impact  on  different   individuals.    The  impacts  within  the  model  are  described  as  individual  effects  and  organisational   effects.  

11

3.0  

AIM  OF  STUDY  

  This   study   was   developed   to   look   at   medical   students’   perspectives   on   risk   factors   that   impact   on   their  health  and  wellbeing  during  training.    The  objective  was  to  develop  tool  for  UK  medical  schools   that   could   be   used   as   a   basis   for   enhancing   student   wellbeing.     The   tool   aimed   to   provide   medical   schools   across   the   UK   with   a   method   of   understanding   and   enhancing   student   support   specific   to   their  own  students’  needs  and  concerns.  

12

4.0  

METHODS  

  This   was   a   phased   mixed   method   study.   Phase   1   included   the   development   of   a   questionnaire   to   medical  students  at  Cardiff  and  Leicester  medical  schools.    In  addition,  focus  groups  were  conducted   with  all  year  groups  at  both  medical  schools.    Phase  2  was  an  extension  of  this  study  commissioned  by   the  GMC  in  June  2012.    The  study  was  expanded  to  cover  a  wider  group  of  medical  schools.    Imperial,   Brighton,   Bristol,   Hull   and   York,   and   Peninsula   medical   schools   were   recruited   to   the   study,   to   gain   perspectives  from  medical  schools  of  different  sizes  and  styles  of  programme.    The  questionnaire  was   distributed   to   these   five   additional   schools   and   further   focus   groups   were   conducted.     Ethical   approval   was   sought   and   approved   at   each   medical   school.     Theoretical   models   to   understand   and   measure  wellbeing,  and  workplace  risk  and  support  were  used  to  underpin  the  work.       4.1   Quantitative  Methods  –  Exploring  construct  validity     4.1.1   Questionnaire  development     The  questionnaire  was  designed  in  collaboration  with  medical  students  at  Cardiff  University.  Sophie   Howells,  a  Cardiff  medical  student,  undertook  this  work  as  part  of  her  research  project.    It  consisted   of  47  items  based  on  the  risk  assessment  model  D.E.T.T.O.L.    The  questionnaire  was  then  tested  for   face  and  content  validity  through  a  pilot  and  cognitive  debriefing  with  a  group  of  10  medical  students.     Debriefing  involved  recording  whether  or  not  each  of  the  items  was  reported  to  be  problematic  in   terms  of  the  comprehension  of  the  concept,  the  wording  of  the  question,  or  the  response  options.     The  response  selected  was  recorded  along  with  any  suggestions  for  improvements  made  by  the   respondents,  such  as  a  more  appropriate  vocabulary. The  research  team  reviewed  the  responses  and  concerns  that  arose  during  the  debriefing  process  and   potential  solutions  were  recommended.    The  questionnaire  was  then  further  reviewed  to  confirm   appropriate  changes  had  been  made. A  copy  of  the  questionnaire  is  available  in  the  appendix  8.1.   The  information  sheet  and  consent  form  for  the  use  of  the  questionnaire  is  contained  in  8.2.   Three  versions  of  the  introduction  and  description  of  the  questionnaire  were  created  to  respond  to   the  varying  ethical  requirements  at  each  medical  school.    All  items  and  demographic  questions  in  the   questionnaire  were  identical.                             13

        4.1.2   Outcome  measures     Following  completion  of  the  questionnaire  the  47  items  were  further  analysed  and  restructured  into  8   ‘domains’.  This  is  shown  in  Figure  3  below.    The  items  corresponding  to  each  domain  are  detailed  in   appendix  8.2.     Figure  3:  Questionnaire  Domains Work-life Balance Safety Culture Acquisition of Knowledge & Skills 47 item questionnaire designed using D.E.T.T.O.L.

Perceived Support: Academic Perceived Support: Personal/health Demands Travel & Orientation

  As   outlined   previously,   organisational   culture   is   a   powerful   driver   of   behaviour.     A   positive   organisational  culture  is  deemed  to  be  inclusive  and  supportive  and  have  a  strong  positive  impact  on   the  individuals  within  it.  Therefore,  for  the  purpose  of  this  report,  the  domain  of  ‘culture’  focuses  on   two  questionnaire  items.  Firstly,  question  29  which  relates  to  isolation,  i.e.  a  sense  of  feeling  excluded   and  secondly,  question  42  which  relates  to  the  student  expectations  of  the  need  to  be  resilient.       Figure  4:  Questionnaire  Domain  of  Culture     Medical school fosters a sense of anonymity   Q.29 and feeling of isolation among the students.   ‘Culture’   domain   Q.42 I feel there is an expectation from the medical school for me to be resilient whilst on placement       As   well   as   constructing   domains,   a   proxy   outcome   measure   of   wellbeing   was   chosen.     This   was   a   composite  of  two  questionnaire  items  that  focused  on  ‘feeling  respected’  and  ‘valued’.   14

  Figure  5:  Questionnaire  Proxy  Outcome  Measure  of  Wellbeing   Q.42

The medical school treats me with respect

Proxy measure of Wellbeing Q.43

The medical school makes me feel valued

  The  definition  of  wellbeing  as  described  previously  in  this  report  is  wide  ranging.    However,  we  were   constrained  by  the  need  to  design  a  brief  questionnaire  (constructed  using  the  DETTOL  concept)  to   minimize  the  data  burden  collection  upon  medical  students.    We  therefore  chose  to  focus  our  proxy   measure  of  wellbeing  on  two  items:  value  and  respect.    We  chose  these  two  constructs,  as  they  are   considered  fundamental  by  the  theories  of  Maslow  (1970),  Deci  and  Ryan  (2000),  and  Ryff  and  Keyes   (1995).     The  medical  school  makes  me  feel  valued:    A  recent  survey  conducted  by  the  American  Psychological   Association  (APA,  2012)  found  that  feeling  valued  at  work  is  linked  both  to  performance  and   wellbeing.     The  medical  school  treats  me  with  respect:    Tay  and  Deiner  (2011)  found  that  respect  was  one  of  the   core  indicators  of  subjective  wellbeing.     4.1.3   Data  collection     The  questionnaires  were  made  available  to  access  through  the  online  survey  software  ‘Bristol  Online   Survey’  (BOS).    The  method  of  disseminating  the  link  to  the  relevant  survey  differed  slightly  between   medical  schools  to  comply  with  their  ethical  requirements.  This  included:  the  virtual  notice  board   ‘Blackboard’,  emails  direct  from  medical  school  staff,  and  links  placed  in  student  newsletters.     Reminders  went  out  approximately  two  weeks  later,  with  a  third  and  final  reminder  targeting  medical   schools  with  low  response  rates  a  week  after  that.   Paper  copies  of  the  questionnaire  were  also  distributed.    The  exact  nature  of  the  distribution  varied   between  medical  schools,  with  some  schools  allowing  researchers  access  to  lectures  (collecting   questionnaires  in  break  times)  and  others  encouraging  their  own  staff  to  distribute  the  questionnaires   in  tutorials.    Students  were  requested  to  only  complete  one  format  of  the  questionnaire.           4.1.4   Data  validity  checks     Paper  responses  were  input  in  to  BOS  manually  by  a  member  of  the  research  team.     The  data  from  the  paper  questionnaires  entered  manually  were  subject  to  the  following  checks:  10%   15

of  questionnaires  entered  were  checked,  and  if  an  error  was  found,  100%  of  the  field  containing  the   error  was  subsequently  checked.   4.1.5   Quantitative  data  analysis     A  descriptive  analysis  was  undertaken  to  explore  the  response  rates  to  the  questionnaire.  The   demographics  associated  with  the  respondents  to  the  questionnaire  broken  down  by  medical  school   were  also  explored.  Both  of  these  analyses  were  conducted  to  assess  the  generalisability  of  the   results.     The  remainder  of  the  quantitative  data  analysis  was  designed  to  address  issues  related  to  the   construct  validity  of  the  questionnaire.  Construct  validity  refers  to  the  degree  to  which  inferences  can   legitimately  be  made  from  the  operationalisations  in  a  study  to  the  theoretical  constructs  on  which   those  operationalisations  were  based. Each  of  the  eight  domains  can  be  considered  as  separate   conceptual  constructs  that  together  make  up  the  overarching  construct  known  as  ‘risk  factor  domain’.   Although  demonstrating  construct  validity  is  an  ongoing  process,  the  analyses  described  below   allowed  for  an  initial  exploration  of  how  each  risk  factor  domain  is  influenced  by  variables  such  as   medical  school,  year  group  and  type  of  course.  Exploring  the  influence  of  the  domains  on  wellbeing   provides  an  opportunity  to  explore  the  arguments  highlighted  in  the  introduction  that  risk  factors   have  the  potential  to  positively  and  negatively  impact  on  medical  student  wellbeing.       The  quantitative  data  was  therefore  analysed  as  follows:     1. An  initial  overview  analysis  was  undertaken  by  calculating  raw  mean  scores  and  related  f   scores  for  each  of  the  risk  factor  domains  broken  down  by  medical  school.     2. Following  a  rescaling  of  the  raw  scores  to  produce  1-­‐5  mean  values,  a  regression  analysis  was   undertaken  for  all  year  groups  as  well  as  for  style  of  course  (Problem  based  learning  and   traditional).   3. A  comparison  of  medical  schools  on  each  of  the  risk  factor  domains  was  undertaken  by   calculating  median  scores.   4. Finally,  multilevel  modeling  was  undertaken  to  analyse  risk  factors  and  their  relationship  to   wellbeing.  The  impact  of  improving  a  score  (1-­‐5)  by  1  on  each  risk  factor  domain  on  wellbeing   was  calculated.     4.2  

Qualitative  methods:  Exploring  content  validity  

To  explore  content  validity  of  the  questionnaire,  a  qualitative  approach  to  understanding  how  risk   factors  potentially  impact  upon  wellbeing  was  undertaken.  This  was  felt  to  be  fundamental  to   achieving  a  better  understanding  of  students’  perceptions  of  risk  and  how  they  may  impact  upon  their   wellbeing.  The  aim  of  the  qualitative  analysis  was  to  triangulate  the  findings  from  the  questionnaire   data.   4.2.1   Recruitment     16

Focus  groups  were  conducted  with  each  year  group  at  Cardiff  and  Leicester  medical  schools  in  Phase   1.  We  also  aimed  to  purposefully  select  a  year  group  from  each  of  the  five  additional  medical  schools,   but  due  to  poor  weather  and  exams,  we  were  unable  to  recruit  at  all  5  schools.  We  did  complete   focus  groups  at  each  of  Brighton  and  Bristol  medical  schools  in  Phase  2.  However,  no  new  themes   emerged  and  so  we  did  not  pursue  any  additional  focus  group  data.  Students  were  recruited  by   sending  out  recruitment  emails  targeting  specific  year  groups,  and  displaying  posters  at  each  medical   school.    Places  were  allocated  on  a  first-­‐come  first-­‐served  basis.    Incentives  (a  voucher,  memory  stick   and  lunch)  were  offered  to  those  volunteering  to  take  part.     4.2.2   Group  structure     An   average   of   12   students   per   group   took   part   in   a   total   of   12   focus   groups.     The   nominal   group   technique   (Gallagher,   1993)   was   employed   to   enhance   engagement.     This   approach   combines   quantitative  and  qualitative  data  collection  in  a  group  setting  and  allows  the  researchers  to  overcome   some  of  the  problems  inherent  in  running  focus  groups  where  participants  may  encounter  concerns   around  hierarchy. The  focus  groups  lasted  50  minutes  each  over  lunchtime  slots.    They  were  audio  recorded  and  field   notes   were   taken.     The   focus   group   tasks   included   stating   the   top   5   ‘demands’   of   being   a   medical   student,   and   solutions   for   key   challenges.   These   solutions   were   collated   into   a   matrix   contained   in   appendix  8.4.       Participants   remained   anonymous.     The   flip   charts   and   other   materials   to   aid   the   ranking   process   and   discussion  data  collected  from  the  focus  groups  was  later  analysed  alongside  the  audio  recordings.   4.2.3   Qualitative  data  analysis     The  focus  group  data  from  phase  1  and  2  along  with  the  250  open  comments  from  the  survey  were   analysed  thematically  using  framework  analysis  (Smith  &  Firth,  2011).    Initial  analysis  identified  and   described   themes,   beginning   with   initial   reading   and   re-­‐reading   of   a   selection   of   transcripts   by   two   members  of  the  research  team.    These  were  discussed  and  codes  identified  to  provide  the  basis  of  a   coding   framework.     Data   was   then   systematically   coded   with   two   members   of   the   research   team   independently   coding   a   sample   of   transcripts.     Discrepancies   were   checked,   discussed   and   clarified.     Data   was   stored   and   coded   using   NVivo.   Following   an   initial   thematic   analysis,   further   in   depth   analysis   was   conducted   using   an   iterative   process   and   drawing   upon   relevant   theory   where   appropriate  (Kelly,  2010).           4.2.4   Integrating  the  quantitative  and  qualitative  data     Finally   a   comparison   of   the   quantitative   and   qualitative   data   was   undertaken   with   each   being   interrogated  from  the  perspective  of  the  other.     17

4.3  Evaluation  data  –  Exploring  face  validity     Following  the  data  collection  and  analysis  phase,  reports  were  produced  for  each  medical  school  (see   appendix  8.5).    The  medical  schools  were  then  asked  to  complete  an  evaluation  questionnaire  to  elicit   feedback  on  the  usefulness  and  utility  of  the  questionnaire  and  accompanying  feedback  report  as  a   intervention  to  prompt  quality  improvement  in  the  area  of  student  wellbeing  using  the  risk  factor   model  (appendix  8.6).  Finally,  telephone  interviews  were  arranged  with  stakeholders  in  a  subset  of   the  medical  schools  to  follow  up  any  issues  arising  from  the  questionnaire.    

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  5.1  

5.0  

RESULTS  

Quantitative  results  

5.1.1     Descriptive  analysis   Response  rates     2,766   responses   were   received,   giving   an   overall   response   rate   of   42%.     The   response   rate   from   Imperial   College   was   only   2%,   therefore   as   the   sample   was   likely   not   to   be   representative,   the   Imperial   College   sample   was   removed   from   further   analyses.     The   remaining   sample   of   2,735   equates   to  approximately  6.7%  of  the  total  UK  medical  school  population  and  a  48%  response  rate.      Figure  6:  Questionnaire  Response  Rates  

Imperial,  31  (2%   response  rate)  

NUMBER  OF  RESPONSES   Peninsula,  324   (30%  response   rate)   Bristol,  322  (26%   response  rate)   Brighton,  397  (57%   response  rate)   Hull  &  York,  477   (64%  response   rate)   Leicester,  506  (67%   response  rate)   Cardiff,  709  (47%   response  rate)  

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Demographics     Table  1  provides  the  demographic  profile  of  the  questionnaire  sample.  Comparison  to  GMC  data  on   the  present  UK  medical  student  population  suggested  that  a  representative  sample  had  been   collected.     Table  1:  Demographic  Profile  of  Questionnaire  Sample   School (N=2,735)

N (%)

Year of study (N=2,725)

N (%)

1 2 3 4 5 6 Gender (N=2,734) Female Male Age (N=2,733)

397 (14.52) 322 (11.77) 709 (25.92) 477 (17.44) 506 (18.50) 324 (11.85)

1 2 3 4 5

755 (27.71) 572 (20.99) 527 (19.34) 470 (17.25) 401 (14.72)

First degree (N=2,735) No Yes Ethnicity (N=2,729)

541 (19.78) 2,194 (80.22)

18-21 22-25 26+ Marital status (N=2,735)

1,560 (57.08) 896 (32.78) 277 (10.14)

White Black Asian Mixed

2,014 (73.80) 75 (2.75) 401 (14.69) 84 (3.08)

Single Married Rather not say Children (N=2,734)

2,449 (89.54) 255 (9.32) 31 (1.13)

Chinese Other

64 (2.35) 91 (3.33)

No Yes First language English (N=2,734)

2,690 (98.39) 44 (1.61)

Christian None Other

1,126 (41.41) 1,076 (39.57) 442 (16.26)

No Yes

338 (12.36) 2,396 (87.64)

       

       

1,751 (64.05) 983 (35.95)

Religion (N=2,719)

  5.1.2     Raw  scores     Table  2  shows  the  raw  mean  scores  for  each  of  the  domains  and  the  related  f  scores.  The  raw  scores   are  domain  specific,  due  to  the  fact  that  each  domain  had  differing  numbers  of  questionnaire  items   contributing   to   it.   Therefore   a   comparison   of   raw   scores   across   the   8   domains   is   not   possible.     However,   the   raw   score   enables   the   reader   to   view   how   medical   school   responses   differed   descriptively  within  each  domain.    For  example,  whilst  medical  school  C  achieved  a  raw  score  of  11.57   on  the  domain  known  as  travel  and  orientation,  medical  school  D  achieved  a  raw  score  of  21.21  on   the  same  domain.       20

  However,  it  is  possible  to  make  one  comparison  across  the  domains  using  the  f  score.  The  f  score  is   generated  from  a  one  way  ANOVA,  a  technique  used  to  compare  means  of  two  or  more  samples.  The   f  score  allows  comparison  of  variability  across  the  domains.  The  f  score  relates  to  the  differences  in   variation  of  scores  of  the  different  samples  within  a  domain  with  a  higher  score  representing  a  greater   degree  of  difference  or  variation.       The  f  scores  in  this  analysis  are  all  highly  significant  apart  from  the  ‘demands’  domain,  which  is  still   significant.  However  this  result  does  reflects  to  some  extent  the  large  population  sampled.         It  should  be  noted  at  this  point  that  the  raw  scores  are  not  controlled  for  size  of  the  medical  school,   gender   etc;   if   these   are   controlled   for,   the   f   score   still   remains   significant   or   very   significant,   but   at   about  half  the  value  shown  in  Table  2.   Table  2:  Raw  mean  (SD)  scores  for  each  domain  from  each  school.  F  from  univariate  one-­‐way   ANOVA     Acquisition Work-life Demands Travel & Safety Culture Perceived Perceived Balance

F score

of Knowledge & Skills 64.95***

Orientation

Support: Academic

24.00***

72.99**

126.25***

114.67***

62.20***

36.13***

Support: Personal/ health 26.12***

A

22.75 (4.38)

11.07 (3.55)

34.66 (6.01)

19.10 (5.76)

18.28 (5.04)

14.12 (2.86)

11.32 (2.15)

17.64 (5.11)

B

19.18 (6.85)

10.65 (3.75)

30.46 (8.35)

11.22 10.03)

14.82 (6.56)

12.19 (2.92)

9.60 (3.20)

14.98 (5.90)

C

19.58 (6.36)

10.75 (3.58)

30.99 (7.33)

11.57 (9.39)

14.00 (5.48)

11.79 (2.93)

9.89 (2.80)

14.68 (5.43)

D

24.58 (4.23)

11.52 (3.52)

36.72 (5.97)

21.21 (5.58)

20.86 (4.17)

13.31 (2.90)

11.19 (2.33)

17.32 (5.57)

E

21.35 (5.15)

9.14 (3.27)

29.53 (7.03)

11.48 (10.05)

16.27 (5.95)

11.05 (3.18)

10.42 (2.87)

14.48 (5.56)

F

23.94 (5.27)

10.94 (3.51)

34.03 (6.45)

18.43 (5.67)

19.83 (5.07)

12.92 (3.02)

11.55 (2.25)

15.91 (5.58)

Total

21.71 (5.85)

10.64 (3.60)

32.55 (7.37)

15.10 (9.22)

17.02 (5.99)

12.44 (3.14)

10.59 (2.73)

15.71 (5.65)

***=p

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