Estimators at shops will be able to request supplements electronically through the Vendor Online Services after accounts are created. When the estimator logs into the website, they will select submit a supplement.
The estimator needs to enter the GEICO Claim number and select “Search” to verify customer information. The 2 digit number after the main claim number is very important to ensure the correct vehicle displays. The 2 digit number it the “IP” number.
Confidential Information of Geico 2014.
Edit the vehicle location if the address displayed is not where the vehicle should be inspected.
Confidential Information of Geico 2014.
Documents are attached to the request by uploading. The portal will accept photos and documents in many common formats such as DOC, .DOCX, .GIF, .JPEG, .JPG, .PDF, .PNG, .PPT, .PPTX, .RTF, .TIF, .TIFF, .TXT, .XLS and .XLSX.
Select upload and browse to attach a document.
Confidential Information of Geico 2014.
After upload you can confirm the file is attached and add any comments to the request.
Select “Submit” to finalize the request.
Confidential Information of Geico 2014.
The confirmation screen will display the assignment status and the adjuster information if assigned. In the rare instances where the Geico adjuster is not immediately assigned the confirmation screen will indicate a different message. This is your only notice, you will not get an email.