IBM Mail Support for Microsoft Outlook
AC16 | Track 4 | Session 4
AdminCamp 2016 – Sept. 19-21
Notes & Domino –> mit Verse und On-Premises
IBM mail support for Microsoft Outlook AC16 | Track 4 | Session 4 Overview & Future Visions Manfred Lenz IBM Deutschland GmbH E-Mail
[email protected] Telefon +49 172 8377034
Please Note: • IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. • Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. • The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. • The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. • Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
How to position Hawthorn “IBM mail support for Microsoft Outlook” helps IBM Notes and Domino customers create more engaged employees, avoid rip-and-replace costs, and preserves value of existing IT, by allowing users to let's talk next week which email client works best for them – Outlook or Notes – with their existing Domino infrastructure...”
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Microsoft Office has become so ingrained in our workplace, in schools and our daily lives.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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An Integrated Collaborative Solution
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Bring your own client strategy IBM Mobile Clients
IBM Client Application Access
Verse SmartCloud Notes Web (C)
Notes
Connections Mail (P)
IMAP access IBM mail support for Microsoft Outlook
(P) = On-premises only IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
(C) = Cloud Initially 7
Capability exists for ND On-Premises
Over 290 customers utilizing in ON-PREMISES PRODUCTION ENVIRONMENTS! (Limited Availability)
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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How to utilize as part of the corporate IT strategy
Legal Team Utilizes software integrated with MS Outlook for legal proceedings
IT Department Utilizes IBM Notes and Domino Administrator to perform administrative operations.
Designers Utilize IBM Verse for quick, easy to use social and collaboration interface.
Sales Utilize a client of their choice which integrates with their Sales/CRM services.
Let your users select what client works best for them.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Account Setup
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Launching Outlook • Familiar login experience – Login session valid for 13 hours.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Standard Mail Features
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Mail Options
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Typeahead Support
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Message Encryption
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Contacts
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Calendar
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Freebusy Support
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Room Finder
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Connections Integration in MS Outlook
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Sametime Integration in MS Outlook
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Errors & Alerts
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Demo time!!
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Client Capabilities Summary • Mail
• Client-wide features
– Compose
– Search
– Send/Receive Messages
– Automatic Client Updates
– Draft Sync – Quota Indicator
– Automatic Send/Receive on network connection
– Summary Sync
– Offline Support
– Folder Support
– Out of the office support
– Notes Encryption • Calendar – Freebusy Lookup – Room Finder • Contacts IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Technical Overview (Current Limited Availability) Outlook client
Outlook data store (.ost)
Outlook 2013 EAS
IBM mail add-in
Freebusy URL
LDAP
EAS
•
•
Domino mail server has an IMSA add-on that enables sync and mail management capabilities Client is mostly native Microsoft code, only a small add-in introduces additional functionality
IMSA (http) Mailfile Key
Domino mail server + IMSA
Microsoft code
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Corporate directory
IBM code 25
Technical Overview (Actual) Outlook client
Outlook data store (.ost)
IBM mail sync
IBM mail add-in
Freebusy Provider
LDAP
SyncML
•
Server remains essentially the same
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SyncML used instead of EAS (Exchange ActiveSync)
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IBM mail sync and freebusy DLLs are added to the client
IMSA (http) Mailfile Key
Domino mail server + IMSA
Microsoft code
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Corporate directory
IBM code 26
Technical Overview • IBM owns client sync code – Less reliance on Microsoft client implementation – Simplified calendar processing logic • Client pre-processing removes complex timing scenarios
– IBM client code has ability to tie into the sync process – Allows implementation of many current limitations
• Installed DLLs allow for expanded capabilities • Support in IBM Connections Cloud – Full client choice including Verse and Outlook
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Availability “Vision” IMSMO available for Existing Connections Cloud Users Outlook 2010/2016 Support for On-Premises & Cloud
IMSMO Available for New Connections Cloud Users
Q1
Q2
2H
On-Premises GA
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Platform Support • Windows Support only, no plans for Mac support. • Initial Release IMSMO 2.0 (2.0.0.0 – May) – Outlook 2013 • IMSMO 2.0 FixPack 1 (2.0.0.1 - 18. August) – Extend support to Outlook 2010 & Outlook 2016 • IMSMO 2.0 FixPack 2 (2.0.0.2 - 9. September)
– Support for Domino 9.0.1 FP7 – Calendar/Mail/Contact fixes IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Features Under Future Consideration • Delegation • x.509 • Offline Directory • SSO • Non-LDAP Address Provider • Contact Attachments • Smart card authentication • Rich Text / Attachments in Calendar Entries • Group Contact Sync
• Forwarding Calendar Entries
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Resources •
Sametime Integration – Enabled with Sametime stand alone client install
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Connections Integration – Download the Outlook plugins from the catalog: https://ibm.biz/BdXwTy • •
IBM Connections Desktop Plug-ins for Microsoft Windows IBM Connections Plug-in for Microsoft Outlook
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
Deep Dive
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
©
Architektur 1/2 • Primäre Kommunikation über HTTP/SyncML(oder ActiveSync) – Mail, Kalender, Kontakte, Ordner • REST Services für erweitere Dienste/Funktionen – Abwesenheit – Verschlüsselung – Raumplanung – Quota Management
– Delegation (wer darf noch zugreifen) • Adressbuch-Suche via LDAP (Domino, AD, IDS, etc) IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Architektur 2/2 • Outlook Anwender benötigen eine Replik auf den IMSMO servern – Für HA wird ein zweiter IMSMO Server benötigt – Ein Load Balancer wird ebenso benötigt. Outlook is dumm! • Ein Cluster kann aus IMSMO und Nicht-IMSMO Server bestehen • De selbe DB2 kann mehrere DB2 Instancen beinhalten. – Ein DB2 Server für mehrere IMSMO Cluster – Ebenfalls kann ein existierender DB2 Server verwendet werden. Traveler, Sametime, etc. (Anforderungen prüfen) • Sie benötigen ein gültiges SSL Zertifikat!!!!!! IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Deployment Option - einfach
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Deployment Option - HA
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Deployment Option – gemischter Cluster/HADR
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Technische Übersicht - Client • IBM hat die Kontrolle über den Client Synchronistationscode • Weniger Abhängigkeiten von der Microsoft Client Implemnetierung – Outlook 2010/2013/2016 • Vereinfachte Kalenderbearbeitungs-Logik – Clientseitige Pre-processing verhindert komplexe Kalender Szenarien – IBM Clientcode kann während des Synchronisationsprozesses eingreifen – Erlaubt die Implementierung von vielen vorher vorhandenen Einschränkungen des EAS Protokolls • Funktionen können einfach erweitert warden. IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Administration(20.000m)
Installation IMSA
Konfiguration des Servers
Installation IMSMO Addin auf den Outlook Clients
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Administration (5000m)
Domino (64) 9.0.1 FP4
Maildatenbanken müssen auf dem IMSMO Server liegen
Windows 64 Bit, Linux oder AIX
Unterschied zu Traveler
ID-Vault
Lesen/Schreiben verschlüsselter eMails
Mechanismus entspricht dem von iNotes
Im Moment kann auf den ID-Vault verzichtet werden, wenn die ID im Mailfile vorhanden ist
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Administration (500m)
DB2
Datenbankserver, für den produktiven Einsatz, erforderlich
Loadbalancing, Notes IMSMO Administration und Device Synchronization Data
Für einen Test oder ein POC (max. 25 Anwender) wird Derby als Datenbank mitgeliefert und installiert Derby ist nicht für den produktiven Einsatz geeignet
Nach einer Neuinstallation müssen die Anwender die Profile neu anlegen.
Ab 25 Anwendern skaliert Derby nicht mehr.
Eine Unterstützung anderer Datenbanken ist geplant aber nicht priorisiert HTTP/S
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Administration Serverdokument
Neuer “Microsoft Outlook” Tab
Link für “Password management URL”
Diese URL wird vom Outlook Addon verwendet.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Administration: Räume und Resourcen
Raum- und Resourcenreservierung
Räume und Resourcen benötigen eine Internet Adresse
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Administration: Passwortänderung
Die Passwort Änderung ist eine Option des Outlook Addons
Die Passwortänderung erfolgt über eine Webanwendung Wenn die URL im Serverdokument nicht vorhanden ist, wird diese Option nicht angezeigt Beispiel für eine Anwendung wird mit Domino ausgeliefert: PWDResetSample.nsf Eine “bessere” Passwort Anwendung findet sich in OpenNTF
http://www.openntf.org/main.nsf/blog.xsp?permaLink=NHEF-93T9ZA
http://www.openntf.org/main.nsf/project.xsp?r=project/IDVault%20Password%20Res et/releases/C6A02FE8DEFF4FB286257AF7002D3E24
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Richtlinien/Mail Einstellungen 1/2 Calendar and ToDo/Display
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Richtlinien/Mail Einstellungen 2/2 Calendar and ToDo/Notices
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Erfahrungen 1/2 • Geeignet für – Anwender in einem Unternehmen, die Outlook wünschen/benötigen und die nur einen Mailaccount haben.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Erfahrungen 2/2 • Nicht geeignet für (im Moment) – Den vollständigen Umstieg eines Unternehmens auf Outlook als Mailclient • Ein IMSMO Server skaliert schlechter als ein iNotes Server • SyncML skaliert deutlich besser als EAS, aber immer noch schlechter als NRPC
– Assistenten/Sekretariatsarbeitsplätze • Aktuell nur ein IMSMO Account möglich • (Noch) Einschränkungen beim Mischbetrieb von Exchange und IMSMO/Outlook.com Accounts – Anwender, die häufig mit Notes/Domino Anwendungen arbeiten • Notes Browser Plugin/webfähige Notes Anwendungen
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Erfahrungen Kalender 1/2 • Notes kennt keine Termine, die über Mitternacht gehen... • Outlook kennt keine komplexen Regeln, sondern nur einfache Wiederholungen
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Erfahrungen Kalender 2/2 • Outlook unterstützt den iCalendar Standard nur unvollständig – http://support.microsoft.com/kb/2643084/de The file "not supported calendar message .ics" is not a valid Internet Calendar file. – ....Die Besprechung enthält ein Serienmuster, das von der RDATE-Eigenschaft definiert ist. Die Sitzung umfasst eine entsprechende RRULE-Eigenschaft jedoch nicht. In diesem Fall wird Outlook nicht das Element öffnen, selbst wenn es die von RDATE-Eigenschaft unterstützten Serienmuster gibt....
• Lösung: Notes erlaubt seit 8.5 über eine Policy den Compatibility Mode zu setzen: – Configuring options in Domino 8.5 to improve interoperability with non-Notes calendar users: http://www10.lotus.com/ldd/dominowiki.nsf/dx/Configuring_options_in_Domino_8.5_to_improve_interoperability_ with_non-Notes_calendar_users •
Übrigens: Google unterstützt den iCalendar Standard vollständig und versteht die Notes Kalendereinladungen, so wie es der Standard vorsieht
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Was schiefgehen kann 1/3 • Zertifikate! – Gar keines da. SSL was ist das? • Zertifikate!! – Wildcard Zertifikate…. dumme Idee, akzeptiert Outlook nicht. • Zertifikate !!! – Self-signed, Gruppenrichtlinien…. • SSL
– Auch notwendig wenn…. das Gateway, der Proxy, usw. die Verschlüsselung übernehmen IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Was schiefgehen kann 2/3 • DB2? – Geht auch was anderes? Nein… später vielleicht.
• Anleitung lesen!! – notes.ini Parameter.
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Was schiefgehen kann 3/3 • Warum synchronisiert er nicht? – http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/admin_i msmo/adm_controlling_mail_and_calendar_data_download.html
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Dokumentation • Administration – http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/admin_i msmo/adm_toc.html
• How to Use – http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/user_ims mo/use_IMSMO_onprem.html
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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Was geht und was geht nicht? • Überblick – http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/admin_i msmo/adm_features_limitations.html
• Detailliert – http://www.ibm.com/support/knowledgecenter/SSKTMJ_9.0.1/user_ims mo/use_IMSMO_issues.html
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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You got questions? We have answers (hopefully)
IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
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IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion.