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THE OFFICIAL BUSINESS MAGAZINE OF THE REGINA & DISTRICT CHAMBER OF COMMERCE
2017 PARAGON AWARDS
Winners' Photos
In This Issue
2017 Business of the Year: Conexus Credit Union
Accepted by Eric Dillon, CEO, Conexus Credit Union & Presented by Mr. Ted Nieman, Senior Vice President, General Counsel, Canpotex
FROM THE CEO'S DESK CITY BUDGET & BYPASS EMERGING LABOUR FORCE TRENDS
SERVING MEMBERS SINCE1886
May 2017 Volume 19 Issue 5
Content May 2017 Volume 19, Issue 5 ChamberLink, the official business magazine of the Regina & District Chamber of Commerce, is published ten times a year. ChamberLink is distributed to all chamber members, their representatives and approximately 1,000 non-member businesses. Total circulation is 4,000 copies.
3 CHAIR'S MESSAGE
2017 Board of Directors
8 2017 PARAGON AWARD WINNERS
Tyler Willox, Chair Michelle Hunter, Vice-Chair Treena Amyotte Christopher Drobot
4 FROM THE CEO'S DESK 6 EMERGING LABOUR FORCE TRENDS
12 SASKATCHEWAN IS SOCIAL, IS YOUR BUSINESS? 14 EVENTS CALENDAR 14 NEW MEMBERS
Munir Haque Lori Ireland
Printed by:
Marc Kelly Ahmed Malik Tony Playter Collin Pullar Sarah Tkachuk Valerie Watson
Staff Amanda Baker, BFA, Member Relations Manager Kali McDonald, Project Coordinator Lisa Deans, CPA, CMA, Chief Financial Officer
J une 9 th
at
D ewdney P ark P ool
Free For All To Attend!
For more details, visit: reginachamber.com
John Hopkins, Chief Executive Officer Brianne Paul, Executive Assistant Bryn Robertson, Sales Coordinator Aimee Sudom, BComm, BA, Communications Officer Jeanette Tonita, Events Manager
Saskatchewan Young Professionals and Entrepreneurs
reginachamber.com For Advertising Inquiries 306.757.4650 * Views expressed in ChamberLink are those of
contributors and individual members and are not necessarily endorsed by, or policy of, the Regina and District Chamber of Commerce.
Please address inquiries to:
Regina & District Chamber of Commerce 2145 Albert St, Regina, SK S4P 2V1 T (306)757-4644 F (306) 757-4668 E
[email protected]
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Networking, Events, Benefits & More! Join SYPE Today and connect with Regina’s next generation of business leaders
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Chair's Message Tyler Willox
various cultural and ethnic backgrounds that reflect Regina’s diversity is also an important part of the Regina Chambers’ mandate; as an independent member driven organization dedicated to fostering an environment in which our community proposers. Regina, and the province, continues to grow and much of that growth is driven by international immigration.
T
he Regina Chamber’s Board of Directors has made a direct effort to recruit board members that reflect our community and diversity in a number of different areas including: gender, ethnicity, and professional backgrounds. Many organizations across Canada have put measures in place to improve their board diversity. This includes the provincial organizations that act as their securities regulators, with the majority of them introducing requirements three years ago to improve their gender diversity. Since that time, they have not hit their target of 30% female representation on their boards and, as of September 2016, have 12% female representation. The Regina Chamber currently sits at 38% female representation on its Board of Directors, which has 13 representatives. While we have not yet reached parity, we continue to strive to engage strong female leaders from the business community to join the board. Having individuals on the Board with
From 2011 – 2016 the population of Regina has grown from 193,150 to 215,106 respectively, for a change in population of 11.4% (Stats Can). Recent data suggests that much of this increase is due to international immigration rather than interprovincial migration. According to the Saskatchewan Bureau of Statistics, we had a net loss in interprovincial migration of 3,644 in 2016. International migration, on the other hand, has accounted for a population increase of 11,256 in 2015 and 11,042 in 2014.
member of the Muscowpetung First Nation and is co-owner of a 100% Aboriginal owned and operated business. A former Director, Robert Byers, CEO and President of Namerind Housing Corporation, recently presented the 2017 Paragon Award for Diversity on behalf of Namerind. In his speech, he mentioned that he was recently in a meeting where realized the individuals in the meeting represented Jamaican, Caucasian, First Nation, East Indian and Asian backgrounds, in addition to their diverse professional backgrounds, and spoke of how proud he was to be a part of this.
Our board also holds a great deal of diversity in experience. Without delving too deeply into all of our skills, we have individuals who hold expertise in accounting, property management, governmental affairs, corporate mergers, non-profit organizations, construction, marketing, law, public relaStatistics aside and from an anecdotal tions, project management and other point of view, a casual visit to any one of various professional experiences. Regina’s shopping centres or neighborhoods will find new businesses, products We are a Board that represents you and services that provide amenities which and we want to be representative of appeal to new Canadians. Many of these you. We hope to continue to be reflecbusinesses are themselves owned by new tive of your needs as a business comCanadians, eager to offer a taste of their munity and that includes having voices that represent the diversity that conhomeland to expatriates and locals alike. tinues to blossom in our city. Our Board of Directors, we are proud to say, reflects this richness in diversity. In Thank you. addition to the wealth of professional knowledge and experience our directors provide, they each also offer unique perspectives because of their backgrounds. As an example we are honoured to have the former President of the Islamic Association of Saskatchewan on our Board. Tyler Willox One individual is fluent in 3 languages – English, Punjabi and Urdu. Another is a
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From The CEO's Desk by John Hopkins, CEO, Regina Chamber
When comparing property tax levels across the country Regina’s rates are very competitive even with the record high increase this year. For example, in the City of Calgary 2016 Property Tax Survey, Regina had the second lowest residential property tax per capita when compared to 14 other communities including Calgary, Edmonton, Saskatoon, and Winnipeg among others. We will continue to monitor and work with City Council in relation to property tax increases, splits, ratios and levels.
R
ecently Regina City Council passed an additional mill rate increase of 2.5% which equates to a 6.5% increase when added to the 3.99% increase approved earlier. A 6.5% property tax increase is the highest increase in years particularly when combined with the 15% increase in education property taxes for business. While the increase in property taxes are material we are closely monitoring the split of taxes between residential and non-residential. This year City Council decided to keep the split the same as it has been for the past 17 years at 63% residential which generates $139 million and 37% nonresidential (business) which generates $81 million. However not every member of City Council supports the current split and while it would be premature to push the alarm bell there is at least one City Councillor who is clearly signaling that business should pay more, a lot more. According to him business should be paying 50% of the total $220 million tax levy which would require a $29 million increase (35%) to business and a corresponding $29 million decrease to residential. Fortunately, there does not appear to be a lot of traction with the rest of Council for his agenda at this point but City Council did ask for a report from the City Manager to look at the split. ChamberLink 4
Turning to other matters, the Regina & District Chamber of Commerce is pleased to be hosting the Emerging Labour Trends Conference on May 24th. The event will feature Jennifer Moss an expert on emotional intelligence in the workplace. In addition, attendees will learn about emerging economic trends, Indigenous engagement as well as the importance of healthy lifestyles and mental health in the workplace. Information and registration for the conference can be found on reginachamber. com. Over the past number of weeks there has been a great deal of chatter about the Regina Bypass with claims that it could have been done for $400 million and now that number has ballooned to $1.88 billion. Initially the plan for the
bypass was to divert non local traffic away from Victoria Avenue and the Ring Road by building a bypass around the south of the city at a cost of approximately $400 million which I assume is where the $400 million number is coming from. However, at the same time there were a couple of overpass projects being planned outside of Regina to address significant safety concerns east of the city which also had a price tag of approximately $400 million. Finally, there was still another project that looked at diverting truck traffic off Dewdney Avenue on the west side of the city which also carried with it a cost of approximately $400 million. All three sets of projects were combined to become the Regina Bypass as we know it today which has a construction price tag of $1.2 billion. The difference between the $1.2 billion price and the $1.88 billion price is $1.2 billion is the construction cost and the $1.88 billion is the construction cost plus the transfer of risk to the private contractor, 34 years of maintenance, reconstruction, snow removal and handing over the project in “like new” condition in 34 years. Within the next few months parts of the Regina Bypass will be open to traffic east of the city with the remaining sections being completed over the next couple of years.
IS THEIR MISSION WorkSafe Saskatchewan congratulates 2017 Safe Worker Heidi McCaskill, Cervus Equipment Peterbilt Regina, and 2017 Safe Employer GFL Environmental Inc. Saskatoon. These awards are given annually to recognize outstanding employers and individuals who strive to make Mission: Zero a reality in Saskatchewan.
•
To nominate someone for
the 2018 Safe Worker or Safe Employer Awards, visit www.worksafesask.ca.
Above left to right: Garry Hamblin, Board Member, Saskatchewan WCB; Aimee Smith, Director of Safety Operations, Occupational Health and Safety Division, Ministry of Labour Relations and Workplace Safety; Safe Employer Winner Brian Hillier, National Director, EH & S, GFL Environmental Inc; Safe Worker Winner Heidi McCaskill, Cervus Equipment Peterbilt Regina; Gord Dobrowolsky, Chairperson, Saskatchewan WCB; Larry Flowers, Board Member, Saskatchewan WCB.
WCB17 EmployerWorkerCongratsChambersAds1.4.indd 1
2017-04-18 2:49 PM
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Emerging Labour Force Trends
H
appy employees will positively impact your bottom line! Join Canadian Business Innovator of the Year Jennifer Moss, who will share insights on the attributes of an emotionally intelligent leader. In addition, attendees will learn about economic trends, Indigenous engagement, as well as the importance of healthy lifestyles and mental health in the workplace.
KIRK ENGLOT Kirk Englot is the Director of Family Services Employee Assistance Programs (FSEAP), which is a social enterprise division of Family Service Regina. FSEAP is an employee assistance provider that
Presenters at this year's one day seminar include: JENNIFER MOSS In her role, Jennifer speaks publicly about happiness and its impact on innovation, individual and workplace performance, profitability and overall organizational success. She teaches leadership teams how to measure their happiness initiatives as a means to define and defend a rational for more emotionally intelligent organizations. Jennifer has 20 years of professional experience, with close to a decade spent in Silicon Valley. During her time working in Cor porate Communications at the largest HR and staffing firm in the world, she was involved in a pilot projJennifer Moss ect where employees committed to donating 60,000 hours of community service over the course of one year. Jennifer personally donated over 360 hours to her community and the 60,000 hour goal was achieved. For this effort, Jennifer was honoured with The National Public Service Award from the Office of President Obama. ChamberLink 6
Kirk Englot
delivers high performing mental health and workplace solutions to over 40 employers in Saskatchewan and serves 11,000 employees. FSEAP works with customer organizations to improve the physical health, mental fitness, engagement, safety and productivity of employees. Kirk holds a Masters Degree in Social Work and has over 15 years experience working in the fields of counselling, project management, and non-profit capacity building and leadership. Kirk fosters his own mental wellness by spending lots of quality time with his 3 year old son
Chief Cadmus Delorme CHIEF CADMUS DELORME Chief Cadmus Delorme was elected Chief of the Cowessess First Nation in April 2016. Being raised on Cowessess and graduating high school, Chief Delorme lived in Regina for over a decade. During this time he created new friendships, achieved a Business Undergrad Degree from the First Nations University of Canada and a Masters Degree in Public Administration from the Johnson Shoyama Graduate School of Public Policy. It takes a Community to raise a child and Chief Delorme gives credit to his family and Cowessess Nation for providing him core values to his success to date.
HON. JEREMY HARRISON Jeremy Harrison grew up in the Meadow Lake area and graduated from Carpenter High School in 1996. Jeremy went on to complete an undergraduate degree in Political Science and Canadian History from the University of Alberta, a Master’s Degree in Public Administration from the Johnson Shoyama Graduate School of Public Policy, and a Juris Doctor (Law) Degree from the University of Saskatchewan.
sources until being appointed to Cabinet in 2009. He has served as the Minister of Municipal Affairs, Minister of Enterprise Saskatchewan, Government House Leader, and Minister Responsible for Immigration, Jobs, Skills and Training. Jeremy currently serves as the Minister of the Economy, Minister Responsible for the Saskatchewan Liquor and Gaming Authority, Minister Responsible for the Global Transportation Hub, Minister Responsible for Tourism Saskatchewan, Minister Responsible for Innovation, and Minister Responsible for Trade. Christa Ross Jeremy and his wife Alaina have one son, Shane grew up in Bengough, a small MacGregor and one daughter, Finnley. town in Southern Saskatchewan and has developed a huge interest in exercise and movement quality since beginning his degree in 2008. For leisure, Shane enjoys working out, playing sports and helping others incorporate exercise and nutrition into their lives both at the YMCA and within his friend groups.
Hon. Jeremy Harrison Jeremy was elected to Parliament in 2004, and at the age of 26 became one Shane Ashby of the youngest Canadians ever to sit in the House of Commons. SHANE ASHBY Shane is the Director of Health and FitJeremy was first elected to the Saskatch- ness at the YMCA of Regina. He has ewan Legislature in 2007. He is the a double major in Kinesiology in both youngest Canadian ever to have been Sport and Recreation Management as elected to both the House of Commons well as Human Kinetics. Shane has been and a Provincial Legislative Assembly. with the YMCA for 3 years in a variety of positions including 2 years as a PerHe first served as Legislative Secre- sonal Trainer. tary to the Minister of Energy and Re-
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CHRISTA ROSS Christa Ross is an Executive Director with the Ministry of the Economy’s Labour Market Development Division and leads a team responsible for labour market planning, policy development and information, and intergovernmental relations. Christa has worked in the field of labour market development for the past 10 years, with experience both provincially and nationally in immigration program delivery and design. As a research associate at The Conference Board of Canada, Christa examined issues and solutions from around the world as part of Canada’s Leaders’ Roundtable on Immigration. Working with Immigration, Refugees and Citizenship Canada as a policy analyst, Christa was involved in the re-design of federal business immigration programs. 2017 EMERGING LABOUR FORCE TRENDS Conexus Arts Centre Wednesday, May 24, 2017 8:00 am - 4:00 pm (306) 757-4645 Fees/Admission: $325 Member Pre-registered $650 Non-member Pre-registered (Add GST to all Prices) ChamberLink 7
2017 Paragon Awards All Photos by Larry Raynard and Cyndie Knorr (Focus '91 Photography)
BUSINESS OF THE YEAR CONEXUS CREDIT UNION
Accepted by: Mr.Eric Dillon, CEO, Conexus Credit Union Presented by: Mr. Ted Nieman, Senior Vice President, General Counsel, Canpotex
YOUNG ENTREPRENEUR
NATASHA & ELYSIA VANDENHURK THREE FARMERS
Winner: Natasha & Elysia Vandenhurk – Three Farmers (Accepted by Regina Chamber CEO John Hopkins) Presented by: Ms. Maggie Sinclair, Vice President, Conexus Business Solutions
COMMUNITY INVOLVEMENT
COMMUNITY ALLIANCE
ST JOHN AMBULANCE
DEVERAUX DEVELOPMENTS/ STREET CULTURE PROJECT
Accepted by: Michael Brenholen, Qian Zhou, Bernie Hernando, Sumera Majeed, St John Ambulance Presented by: Dan McIntosh, News Anchor, CTV Regina (not pictured)
Accepted by: Dennis Jones, CEO, Deveraux Developments, and Mike Gerrand, Director of Operations, Street Culture Project. Presented by: Mr. Jamie Honda-McNeil, Manager of Community & Indigenous Engagement, Enbridge
THANK YOU TO THE SPONSORS O
BREWING COMPANY
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DIVERSITY MILLER THOMSON LLP
Accepted by: Heather MacMillan-Brown, Q.C., Partner, Miller Thomson LLP Saskatoon Presented by: Robert Byers, President & Chief Executive Officer, Namerind Housing Corporation
CUSTOMER SERVICE
MARKETING & PROMOTION
VITERRA
DUTCH GROWERS HOME & GARDEN
Accepted by: Ward Ast, Viterra Presented by: Mr. Peter Hamill, Associate VicePresident, Corporate Development, ISC
ENVIRONMENTAL EXCELLENCE NAMERIND HOUSING CORPORATION
Accepted by: Tim and Karen Van Duyvendyk, Dutch Growers Home & Garden Presented by: Mr. Eric Johnson, Partner, Miller Thomson
NEW BUSINESS VENTURE
EXPORT ACHIEVEMENT
ROSIE THE FLOWER TRUCK – WASCANA FLOWER SHOPPE
Accepted by: Robert Byers, President & Chief Accepted by: Tanya Anderson & Petra Janssen, Wascana Executive Officer, Namerind Housing Corporation Flower Shoppe Presented by: Councillor Jerry Flegel, Presented by: Mr. Gord Dobrowolsky, Chair, Workers City of Regina Compensation Board
O&T FARMS
Accepted by: Tim Wiens, President, O&T Farms Presented by: Chris Dekker, President & CEO, STEP
OF THE 2017 PARAGON AWARDS! > Large Sign Structures > Sign Cabinets > Illuminated Letters
Namerind HOUSING CORPORATION
> Electronic Displays
100% ABORIGINAL OWNED SINCE 1977
306-525-4766 Regina | Saskatoon
®
Celebrating 40 Years!
www.77SIGNS.com ChamberLink 9
Celebrating success in our community.
PotashCorp is happy to play a role in recognizing Regina and area companies that are defining a new standard for excellence in our business community. We applaud their commitment to continuously improving, and bolstering our entire provinces business environment.
@PotashCorpSask PotashCorp.com
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Dr. Marie Wilson Commissioner Truth & Reconciliation Commission of Canada R egina C hamber L uncheon S eries
T uesday , J une 6, 2017 C onexus A rts C entre
Prices: $50 Member Pre-registered / $100 Non-member Pre-registered $360 Member Table of 8 / $720 Non-member Table of 8 (Prices include GST)
To register, please call 306.757.4667 or online: reginachamber.com
P resented
by :
Dr. Marie Wilson
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Saskatchewan is Social, but is your business? Submitted by DirectWest
E
xperts, articles, podcasts and more endlessly chatter about the need and value of getting your business on social media. But such opinions often focus on all social media everywhere. While that might work for global brands, does a local business need to be found an social media everywhere? In this article, we break from the pack to focus our discussion on social media in Saskatchewan. Here, beyond brand promotion or seeking to better understanding customers, we believe that the fundamental question challenging Saskatchewan businesses on social media is more simple. And that simple question is: “Are my customers even there?” The short answer is YES. A recent Insightrix Research survey on social media activity in Saskatchewan found that 87% of us are active on social media 1, up from 83% in 2015. And while this shouldn’t surprise us, it does somehow. We hear, and at times 1 Insightrix Saskatchewan Social Media Report 2016
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ourselves think, that people in Saskatchewan see themselves differently. While that may be true for some things, Saskatchewan consumers behave like many across Canada. People flock to social media for recommendations on where to get a great oil change or which local restaurant has the best lunch buffet – much like they used to ask neighbours and friends – and they also research and choose businesses by reviews and ratings for key purchases. But, if people are now finding guidance online, and your business isn’t there, you might be overlooked by a potential customer who chooses a competitor active on social media. Being socially active helps customers identify with your business. Their friends’ activity may even encourage them to interact with you. After all, friends liking and following business can provide instant creditability, making customers more likely to buy your products and services. Or not. So, there is value for your business to be found on social media. But where should you start? With so many platforms and increasingly niche audiences, choosing where to begin can be challenging. Having helped over 1,000 Saskatchewan businesses set up and/ or manage their social media presence, we’ve found that the best place for any business to start their social media journey is with the king of social channels – Facebook. Though potentially contradictory to our thoughts on experts and their global focus above, when 77% of social media users in Saskatchewan follow a business or brand on Facebook 2, such exposure is valuable. While 14 to 17 year olds might scoff at Facebook, they are not the key customer profile for most businesses anyway. Instead, businesses start with and are active on Facebook where much of the following, liking, reviewing and monitoring businesses 2 Ibid
is done by people. Data also shows that nearly half of social media users claim to have posted reviews on products, services, entertainment, etc. 3, even when they aren’t customers. So, what is my first step? Simple: claim your Facebook page. By doing this, you ensure that potential customers find a managed page with consistent branding, personal responses to reviews (which are an opportunity to improve and engage with vested customers), and owned and promoted messages that your business wants people to hear. Next, develop a social media strategy, including guidelines and a schedule of posts, to illustrate your desire to engage with and provide valuable and timely content to customers. It seems straight-forward, but is it? Yes and no. First, understand that optimizing and updating your business’ page on Facebook is costly and involves more than time alone. If in doubt, consider selecting someone to manage your Facebook presence for you. Second, when choosing a provider always select a reputable firm that understands social media and knows Saskatchewan. This is critical: it ensures your message reaches your customers, aligns with your brand and deeply engages with Saskatchewan’s active social media public. In conclusion, while it’s time to get social, it must be done right. But, now that I have started, how do I gain followers? How do I build loyalty? In our next article, we discuss changes to Facebook, how to build a following and more. For now, get active in and gain from social media! To purchase access to the valuable Saskatchewan metrics we shared and more, visit https://insightrix.com/ saskatchewan-media-habits-digitalinsights-report/ 3 Ibid
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New Members UPS Store 518 Viral Patel
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Events Calendar
The UPS Store 518 is a one-stop shop for business solution. We do printing, graphic design, wide format, copying, shredding, physical mailbox rental, packaging, multiple carrier shipping and many more. We offer small business in Canada the quality and scope of services found within large corporations.
MAY 9 - BUSINESS MATTERS DWAYNE SNIDER, ADVANCED ENERGY: "SOLAR POWER FOR YOUR BUSINESS & HOME"
Cowessess First Nation
MAY 30 - BREAKFAST SERIES - ERIC DILLON, CEO CONEXUS CREDIT UNION
Chief Cadmus Delorme cowessessfm.com Chief and Council of Cowessess First Nation strives to enhance the quality of life of all members of the Cowessess First Nation through the protection and enhancement of Treaty Rights and the provision of effective services through the development and implementation of existing and new programs.
24 HR Animal Care Centre Leeanne Olynick 24hracc.ca 24 HR Animal Care Centre. We provide regular and emergency veterinary care and service for all companion animals. We have 7 veterinarians on staff. We are the only privately owned veterinarian clinic to offer emergency care 24 hrs a day in Saskatchewan.
Regina Bypass Partners Tony Playter reginabypass.ca The Regina Bypass consortium is proud to partner with the Saskatchewan Ministry of Highways and Infrastructure to build the Regina Bypass. This project, the largest transportation infrastructure project in the province’s history, is vital to ensuring the continuing economic prosperity and vitality of Saskatchewan and of the Regina region in particular. ChamberLink 14
Sponsored by:
MAY 24 - EMERGING LABOUR FORCE TRENDS Sponsored by:
JUNE 6 - LUNCHEON SERIES DR. MARIE WILSON, COMMISSIONER, TRUTH & RECONCILIATION COMMISSION OF CANADA
Sponsored by:
JUNE 12 - NETWORKING ON THE GREEN GOLF TOURNAMENT Presenting Sponsor: FOR MORE INFORMATION ON ALL EVENTS OR TO REGISTER PLEASE CALL: 306-757-4667 OR VISIT REGINACHAMBER.COM
BUILT ON 134 YEARS OF TRUST REGINA LEADER-POST IS ESTABLISHED AS YOUR TRUSTED NEWS SOURCE
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Social memberships No yacht required! Social members get to enjoy our beautiful restaurant, deck and social activities. Fee is $600 for the season (per family) and includes a $300 prepaid restaurant gift card.
Introducing our new Chef And a whole new menu for 2017! The Upper Deck extends a warm welcome to Chef Nolan Coller. We’re so excited to have him on board. Come say hello!!
Never a dull meeting Do you have an important business meeting or special family event coming up? We have awesome facilities and great staff to help you host your gathering amid the exquisite surroundings of the Regina Beach Yacht Club.
306.729.2461 |
[email protected] | rbyc.ca