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INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

30 January 2016. Vol.41. No.1 © 2012-2016 TIJOSS & ARF. All rights reserved

ISSN 2305-4557

www.Tijoss.com

THE ROLE OF APPARATUS QUALITY ON COMMUNITY EMPOWERMENT INDEPENDENCE EFFORTS IN BEKASI CITY WEST JAVA ROVINCE INDONESIA Andi Murni Amin Situru Rinny Dewi Anggraeni (IPDN Lecturer, Indonesia) ABSTRACT Human resources quality enhancement (PNS) can be viewed from a variety of non-physical potential, namely : (1) knowledge, employees must have the basic knowledge that is wide enough so be able to carry out the mandate of his job duties; (2) intelligentsia, employees will be able to receive any orders in carrying out their duties; (3) expertise, employees are expected to possess specialized skills in performing their duties as to operate existing technologies; (4) skills, employees are able to create new innovations or new ideas in the task that he gets to be more motivated. (5) human relations, good human resources is human resources capable to organize or communicate with each other and work well together on the surrounding environment, as professionals are those who are able to communicate between individuals. Empowerment Research is one of the descriptive study. Descriptive study was not intended to test a specific hypothesis, but simply describes "what is" about something variable, symptoms or circumstances. Indeed, there are times when the results also prove the allegations but not too often done. Descriptive study was not intended to test the hypothesis. But if we mention the word research, then this will come into contact with something scientific nuances. Thus, it can be stated that the empowerment research are to generate policies that can be justified scientifically, within the limits that do not collide hardly with political will or social political environment in a country. This study discusses and examines about THE ROLE OF APPARATUS QUALITY ON COMMUNITY EMPOWERMENT INDEPENDENCE EFFORTS IN BEKASI CITY WEST JAVA PROVINCE INDONESIA This research method is descriptive qualitative and source data used are primary data sources and secondary data. Data collection techniques are made by observation, documentation, and interviews. This research generally aims to obtain information on community empowerment, namely by reference to the economic empowerment evaluation on PNPM Urban in Bekasi. The evaluation result for the local government can be a basis decision, whether to terminate, continue, or improve the implementation of economic empowerment in PNPM Urban Independence Program. Operationally the objectives of program evaluation are as follows: (1) The context of economic empowerment program on PNPM Urban, which includes government policies, goals, community needs and objectives; (2) Economic empowerment program input on PNPM Urban, in the form of infrastructure work and resource managers; and (3) The process of economic empowerment program on PNPM Urban, in the form of planning, capacity building, and managing performance; and (4) Economic empowerment program Products on PNPM Urban, the economic benefits for society.

12

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

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atmosphere, comfortable and safe, including

I. Introduction Background of The Problem

facilitating the availability of development

National development is an effort to

structure and infrastructure. As a pioneer or

improve the quality of human and people of

stimulator, the government must be able to

Indonesia that carried out on an ongoing basis,

demonstrate real examples and encourage

based on national capacity, by utilizing the

people to follow the example through action

advancement of science and technology as well

indeed if these examples helpful.

1.1

as attention to the challenges of global

The government function requires the

development in the implementation of the

"public

participation"

national identity and refers to the noble

participation efforts, initiative and creativity.

universal values to embody the life of a

Definition

sovereign nation, independent, fair, prosperous,

development is a development process that

advanced and morally and ethically solid. To

involves the community through two-way

achieve these objectives we need a government

communication continuously in disseminating

that is strong and able to carry out the task of

intensive efforts to obtain a full understanding

organizing and integrating the activities of

of the community and the whole of the

people in order to achieve prosperity.

development process. In other words 'public

of

actively

'public

through

participation'

in

In the era of regional autonomy and

participation' is how people can get involved in

transparency like today, the government's role in

'social change' that allows people to get part of

the present and future in order to realize the

the

construction of welfare function as a regulator,

involvement in development is in order to

Modernisator, catalyst / facilitator, motivator,

produce the 'input and perception' that is useful

stabilizers and pioneer / stimulator, which

for policy makers in order to improve the

emphasizes

quality of decision making.

self-reliance

in

community

profits.

The

purpose

of

community

development efforts. As a regulator, the

Community development is part of an

government provides basic reference which is

effort to build community, namely the efforts

then translated by the community as an

made consciously and continuously to change

instrument to regulate social life in the corridors

the state of society toward a better and more

of the unity of Indonesia. As Modernisator

advanced capabilities through a variety of

government is obliged to bring changes in the

community development, changes in people's

direction of society renewal.

behavior (negative behavior) until the society

tried

As a catalyst / facilitator, the government

was able to organize itself (independence).

to

Community development can not be done

create

or

facilitate

the

orderly

13

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

30 January 2016. Vol.41. No.1 © 2012-2016 TIJOSS & ARF. All rights reserved

ISSN 2305-4557

partially,

but

it

www.Tijoss.com

must

a

government is gradually encourage self-help

comprehensive manner is the responsibility of

potential exploration through the mechanism of

various

community development at the initial stage

stakeholders,

be

done

government,

in

NGOs

(nongovernmental organizations), BUMN /

initiated

or

encouraged

by

government

BUMS and others.

initiatives by the government to the people, then

The concept of community development

the increase of government by the people for the

or community empowerment in the future more

people; and ultimately the mechanism of

emphasis on "self-reliance", because it is in the

community by community to community.

development of society is necessary for the

Partnerships

in

community

active role of the community itself. This means

development efforts intended as an effort to

participation, initiative and creativity in the

establish cooperation with various parties aimed

development of society must be more to come

at improving the competence and capacity of

from the community itself, while the central

the community, especially to support their

government serves as a regulator, Modernisator,

involvement in the development process that

catalyst / facilitator, motivator, stabilizers and

can further implications on the: (a) the

pioneer / stimulator without interfering or

maintenance of development sustainability, (b)

intervening too much that it can turn off the

the creation of harmony variety of interests and

independent development efforts.

(c) as an instrument to avoid any inaccuracies or

Public participation in the society

gaps. Therefore, the necessary understanding of

development efforts is an absolute demand that

the basic principles of "partnership" in the

the community can play a role with regard to

development

people's desire to progress and develop through

complementary, (b) mutually reinforcing, (c)

the mechanism of its involvement in the

raising each other and (d) mutually beneficial.

development

process,

such

as

of

society,

such

as:

(a)

preparing

In the Law of the Republic of Indonesia

development programs through a bottom-up

Number 20 Year 2003 on National Education

mechanism (bottom up) that treats people not

System Article 3, it is stated that: National

only as development "target" but also as

Education serves to develop the ability and

"agents" of development. This implies the need

character

for contributions, in addition to the prosecution

civilization in order to educate the nation, aims

of justice and the right to enjoy the development

to develop students' potentials to become a man

results.

of faith and piety the Lord of the Almighty, Independence describes the capabilities

noble,

and potential of self-help, in this case the

development

healthy,

and

a

knowledgeable,

dignified

capable,

creative, independent, and become a democratic

14

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

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ISSN 2305-4557

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and responsible citizens. Thus, the purpose of

Education is a tool to improve better

education is to develop the potential of learners

economic conditions. Education internally and

so that later can become Indonesian man who

externally

adhered to the noble values and have strong

community

competitiveness.

observed

influence

on

the

environment, in

the

family

which

social

and

and

can

be

economic

Shane Harold in Sudrajat, Ahmad,

improvement. Education can be formal and

2010 Posted on 23 September 2010 suggests

informal aimed to improve the knowledge,

that the success of education in Indonesia

attitudes, and income.

depends on the ability of the government and

Recognition of the benefit-cost analysis can be

people of Indonesia in improving its human

used as the basis of national considerations for a

resources. Education is one area that is quite

decision to invest in education or simply

important, to be able to respond and keep pace

looking for a comparison of the benefits among

with changes in the development effort and was

several

able to answer the demands of society.

Benefit-cost

Education in Indonesia based on the national

quantitative estimate calculation performed

educational goals set forth in Law No. 20 of

accurately in educational investment. Elchanan

2003, which is to create an educational

Cohn in Sudrajat, Ahmad (2010) Posted on 23

institution that has a great responsibility in

September 2010 stated that the benefit-cost

developing the attitudes and abilities as well as

analysis is an analysis technique to calculate the

provide basic knowledge and skills necessary to

cost (cost) issued a student or group of students

live in the community, and prepares participants

during a particular educational program by

students

estimating the benefits (benefits) acquired

who

qualify

for

education

in

accordance with the level and type.

education

programs

analysis

implemented.

Techniques

using

(return) as a result of education. Comprehensive

An understanding of the basic concepts of

study of this issue was made by Hansen in

educational policy is essential possessed by

Sudrajat,

Ahmad

(2010)

Posted

on

23

practitioners of education to equip itself to be

September 2010, by calculating the return

able to make the right policy and in accordance

(return) of various levels and types of education

with the duties and responsibilities of each.

in the US.

Because mistakes in taking such policy,

Indonesia requires human resources in

especially in the education fields that will have

sufficient quantity and quality as the main

broad impact for the community because

supporter in development. To meet the human

education essentially involves the development

resource, education has a very important role.

of the nation's future quality.

This is in accordance with Law No. 20 Year

15

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

30 January 2016. Vol.41. No.1 © 2012-2016 TIJOSS & ARF. All rights reserved

ISSN 2305-4557

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2003 on National Education System in Article

Therefore,

the

current

required

3. Based on research at Harvard University,

qualifications of government apparatus (civil

United

servants), particularly leaders in the public

States

(Ali

Ibrahim

Akbar

in

http://www.enotes.com/business-financeencyclopedia/professional education,

bureaucracy which morally clean and not April

disabled, and has a vision for the future that can

2011) turns a person's success is not determined

be met (Widodo, 2007). Furthermore, according

solely by the knowledge and technical abilities

to Ulrich in Tilaar (1997), that to create a

(hard skills), but is determined also by the

superior public leadership needed four main

ability to manage themselves and others (soft

agenda, namely: (1) be a strategic partner, (2) be

skills). Some research revealed that success is

an expert, (3) be a hard worker, and (4) become

determined only about 20 percent of the hard

an agent of change (agents of change).

skills and the remaining 80 percent by the soft

In an effort to meet the competency of

skills. Even the most successful people in the

civil servants, Bass (in Widodo, 2007) and then

world can be successful due to the more widely

added that can be pursued through: (1)

supported capabilities of soft skills than hard

improving employee awareness of the value and

skills. This suggests that the quality of

importance of the task and work, (2) directs

education by emphasizing the character and

employees to focus on the groups and

talent of the students is very important to be

organizations objectives, rather than

improved.

personal interests, and (3) develop employee

These

days

there

are

shift

of

the

potential optimally.

governance paradigm from "government rule"

This is consistent with efforts to improve

to "good governance" or "from government to

the competence of civil servants, especially the

governance", from centralized to decentralized,

structural officials, in accordance with Law No.

it needs to be addressed and balanced with the

43 of 1999 (Act 43/199) on Amendments to the

Civil Servants who have sufficient competence

Law 8/1974 on the Principles of Personnel, in

and in accordance with the demands of the task.

Article

The existence of civil servants in the reform era

appointment of civil servants in a position

and the implementation of regional autonomy

implemented

have a very strategic position, as smoothly or

professionalism in accordance with competence,

not, good or bad governance and public

work performance, and rank the level specified

services, is dependent upon the competencies

for the job and other objective conditions

that are owned and controlled by civil servants.

regardless of gender, ethnicity, religion, race, or class.

16

17,

paragraph 2,

based

on

which set

the

principle

the

of

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

30 January 2016. Vol.41. No.1 © 2012-2016 TIJOSS & ARF. All rights reserved

ISSN 2305-4557

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In addition, to determine Position

human

resources

and

management

Competency Standards, have been assigned the

(management) administration of the appropriate

Head of State Personnel Board Decision No. 13

size (right sizing) in accordance with the

of 2011 dated June 28, 2011 on Guidelines for

purpose, urgency, vision and mission carried;

Preparation of Position Competency Stand

increase the capacity and capability of the

ards. These guidelines are guidelines

bureaucrats (PNS) in policy formulation, service

for each institution both central and local

delivery and community empowerment. The

government in developing job competency

increase

standards in their respective agencies. Position

competence of civil servants sought by:

Competency Standards, here in after were

1.

referred Managerial Competency Standards are the minimum requirements of managerial 2.

competence that must be possessed of a civil servant in carrying out the duties. While Managerial

Competence

the

underlying

3.

characteristics of individuals that reference to the

effective

criteria

and

/

or

superior

4.

performance in a particular occupation. Through education in synergy with

5.

talent and competence of civil servants, civil 6.

servants mindset are expected change from wanting to be served to be servants (officials) that delightful people. From relaxing, lazy and undisciplined cultural patterns, becomes a hard work,

vibrant,

disciplined

innovative,

cultural

creative

and

from

the

patterns,

7.

bureaucratic government system (management) to

the

business

/

entrepreneur

patterned

government system. In an effort to realize reform of the bureaucracy and improve the competence of civil servants reached through: the realignment of institutional / organizational, apparatus

17

in

capacity

and

capability

or

Formal Education, by assignment civil servants to follow higher education S1, S2, and S3, as well as granting permission to learn S1, S2, and S3; Education and required position training , ie Diklatpim Level IV, Diklatpim Level III, Diklatpim Diklatpim Level II and Level I; Functional Education and training for civil servants prepared for functional positions; Education and Technical Training, to meet the needs of the civil servants expertise in specific technical areas; Granting the ability through experience (tour of duty) of the civil servants; Improved system of governance (management) government affairs and community services by optimizing the use of information and communication technology. Today almost all agencies / regional organizations already have a website, so that various information / policy can be accessed by the public; Improved system of reward and punishment. Reward system by applying equal work for equal pay, or the provision of decent wages in accordance with the level of his position within the organization. The provision of penalties for the offense in accordance with Government Regulation No. 53 of 2010 on civil servants discipline;

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES th

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ISSN 2305-4557

8.

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Repair of ethics and morality of civil servants as stipulated in Government Regulation No. 42 Year 2004 on Life Coaching Corps and the Code of Conduct for civil servants, and increase supervision (internal control, external supervision, community supervision).

personnel

at

community

empowerment

independence efforts in Bekasi West Java Province, with the goal of research is to assess the implementation of community development programs related to community self-reliance, community capacity building, as well as

The locus of this research is the City

assessing

government of Bekasi West Java Province. In

the

degree

of

community

empowerment in Bekasi.

this study, the authors focused on the quality of

Table1.Individual Welfare State Data Bekasi City Per Juni 2015

No

Districts Name

1

PONDOKGEDE

2

Grup1 (very poor)

Grup2 (Poor)

Grup3 (Vulnerable Poor)

TOTAL

15093

12561

10863

38517

JATISAMPURNA

7128

3998

3380

14506

3

PONDOKMELATI

7906

7599

7311

22816

4

JATIASIH

16604

12030

8707

37341

5

BANTARGEBANG

6506

5025

4505

16036

6

MUSTIKAJAYA

10892

9894

8169

28955

7

BEKASITIMUR

12402

9446

8407

30255

8

RAWALUMBU

11575

8384

7131

27090

9

BEKASISELATAN

8759

8752

8399

25910

10

BEKASIBARAT

15033

12753

13366

41152

11

MEDAN SATRIA

7995

7570

6745

22310

12

BEKASIUTARA

11537

12047

13802

37386

131.430

110.059

100.785

342.274

Jumlah

Source:BappedaKotaBekasi, 2015

18

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1. 2

In an effort to realize reform of the

Problems Identification an

bureaucracy and improve the competence of civil

independent, self-supporting and strengthening the

servants reached through: the realignment of

bargaining

institutional / organizational, apparatus human

Community

development

position

of

the

implies

community

/

communities against external forces that would be

resources

detrimental in the development process; in

administration of the appropriate size (right sizing)

addition also implies protecting, defending and

in accordance with the purpose, urgency, vision

siding with the

prevent unequal

and mission carried; increase the capacity and

competition and exploitation of the weak. The role

capability of the bureaucrats (PNS) in policy

of government as decision / policy makers in

formulation, service delivery and community

community development more as a regulator,

empowerment.

weak to

and

management

(management)

Apparatus Quality becomes very urgent

Modernisator, catalyst / facilitator, motivator,

role on community empowering independence

stabilizers and pioneer / stimulator in order:

efforts in Bekasi West Java Province, and

a. Improve the community competence and capacity in order to optimize their involvement in the development process; b. Accelerate the process of equitable development; c. Involving Public participation / community groups as real in every implementation of development; d. Increase community sense of belonging to the development products so that maintained its maintenance; e. Provide the widest opportunity for the public to develop creativity in accordance with the culture, character and potential of local communities.

therefore qualified personnel may play a role in reviewing

and

implementing

community

development programs related to community selfreliance, community capacity building, as well as the degree of community empowerment in Bekasi.

1.3 Problem Formulation As for the problems in the form of research questions are: 1.

What is the role of qualified apparatus on community empowerment independence

These days there are shift of governance

efforts in Bekasi West Java Province?

paradigm from "government rule" to "good 2.

governance" or "from government to governance",

How about the quality of the apparatus

from centralized to decentralized, it needs to be

with the professionalism principles of

addressed and balanced with the Civil Servants

competence and his work achievement in

who have sufficient competence and in accordance

increasing self-reliance on community

with the demands of the task. The existence of

empowerment in Bekasi West Java

civil servants in the reform era and the

Province?

implementation of regional autonomy have a very 1.4

strategic position, as smoothly or not, good or bad

Purposes n Benefits of the Research The purpose of this Research:

governance and public services, is dependent upon

1. To identify and analyze the role of

the competencies that are owned and controlled by

qualified

civil servants.

19

apparatus

on

community

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development e independence fforts in the

b.

city of Bekasi, West Java Province.

collecting

2. To identify and analyze the quality of the apparatus

with

the

Documentation methods and Browsing: data

on

Bekasi

city

government policies on empowering

professionalism

communities independence efforts ; c.

principles of competence and his work

Observation method: observation to the

achievement in increasing self-reliance

Bekasi, West Java, local government

on community empowerment in Bekasi

office to obtain the required data; d.

West Java Province

Library Study Methods: look for sources that can be used as a reference of the data

As some of the expected benefits of this

source or literature.

research are: to provide input and brainstorming to the Municipality of Bekasi West Java Province, in

2. Types of Research

the policy making on independence efforts in the

Empowerment Research is one of the

community capacity building, in addition to

descriptive studies. Descriptive study was not

providing advice to the qualified apparatus with

intended to test a specific hypothesis, but simply

the principles of competence and professionalism

describes "what is" about something variable,

in accordance with his performance which contribute

to

self-reliance

in

symptoms or circumstances. Indeed, there are

community

times when the results also prove the allegations

empowerment efforts in Bekasi West Java

but not too often done. Descriptive study was not

Province.

intended to test the hypothesis. But if we mention the word research, then

II.

Research Methods

this will come into contact with something

1. Research Methods

scientific nuances. Thus, it can be stated that the

The method used in this research is

empowerment research are to generate policies

descriptive method with qualitative approach.

that can be justified scientifically, within the limits

Descriptive research method is a method that is

that do not collide hardly with political will or

used in research to analyze the events that

social political environment in a country. This

occurred during the study. Winarno Surachmad

study discusses and examines about THE ROLE

(1988: 19) states that "a descriptive study focused

OF

on solving the problems that exist at the present

COMMUNITY

time. Implementation of the descriptive method is

INDEPENDENCE EFFORTS IN BEKASI

not limited only to the collection and compilation

CITY WEST JAVA PROVINCE INDONESIA

APPARATUS

QUALITY

ON

EMPOWERMENT

Source of data in this research is the source

of data but through the analysis and interpretation

of primary data and secondary data. Data

of the meaning of the data.

collection

techniques

are

by

observation,

documentation, and interviews. As for the source of the data in this research

The methods used in data collection are: a.

are:

Interview method;

20

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1) The informant, as the initial informant

government Apparatus that plays a role in the

selected purposively, the object of study to master

drafting,

implementation

and

evaluation

of

the problems studied (key informant) that the

community empowerment in Bekasi West Java

apparatus is based on the quality (education,

Province.

experience and his skills). Further information

2) The document, which is a technique used to

requested to the informant beginning to show

obtain documentation of data through written

other people who can provide the information, and

materials in the form of materials, reports and

then this informant was asked also to show other

other records that are still relevant to community

people who can provide information and so on.

empowerment policy in Bekasi, West Java. This

This method is usually referred to as a snow ball

technique is done to supplement researcher’s

that is done serially or sequentially. In this study,

information in addition to supporting data

which is seen as the first informant is: 5 Bekasi

collection techniques mentioned above.

city local government officials (the actor who

3) Place and events as a source of additional data

plays a role in improving the quality of personnel

is done through direct observation of the places

and in community empowerment independence

and events related to community empowerment

efforts in Kota Bekasi West Java Province), which

policy in order to attempt independence in Bekasi,

consists of: (1) The head of BKD in Bekasi city

West Java.

government; (2) Subsection Head of General

Research Result

Government in Bekasi city government; (3)

1. Qualified Apparatus

Subsection of Development and Administration

Employees are the most important resource in

Development in Bekasi city government; (4)

public organizations. Good employees and meet

Subsection

city

the qualification standards can only be obtained

government; (5) Subsection of Education and

through effective recruitment efforts. Therefore, in

Technical Training Functional in Bekasi city

order to carry out the recruitment process

government; and 5 Bekasi government staff; 7

effectively, there must be accurate and continuous

people in Bekasi which are getting empowerment

information on the number and qualifications of

from Bekasi City local government (community

individuals who are required to carry out various

selected purposively based on data from the

duties and functions within the organization.

of

Empowerment

Bekasi

implementation of community empowerment in

human resources quality enhancement (PNS)

Bekasi 2015). Then two people from non

can be viewed from a variety of non-physical

Governmental Organization (NGO), and one

potential, namely : (1) knowledge, employees must

public figure, so the numbers of whole informants

have the basic knowledge that is wide enough so

are 20 people.

be able to carry out the mandate of his job duties;

In the respondent selection both apparatus

(2) intelligentsia, employees will be able to

and the public, researchers used purposive

receive any orders in carrying out their duties; (3)

sampling method to determine sample. In this

expertise, employees are expected to possess

study sampled criteria are: (1) People who live in

specialized skills in performing their duties as to

Bekasi city, West Java Province, (2) Bekasi city

operate

21

existing

technologies;

(4)

skills,

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employees are able to create new innovations or

determinant,

planners,

implementers,

new ideas in the task that he gets to be more

superintendent of administration.

and

motivated. (5) human relations, good human Lack of apparatus professionalism in the

resources is human resources capable to organize

public services management resulted in a lack of

or communicate with each other and work well

willingness to participate in the planning of

together on the surrounding environment, as professionals

are

those

who

are

able

development and the apathy of society against the

to

government which are making society feel

communicate between individuals.

excluded from the process of governance. From Professional terms that apply to all

different areas of work that was involved

official began from top-level to lower levels.

government officials it is clear that the problem is

Professionalism can be defined as a sign of ability

related to lack-professionalism of employees in

and skill to do the job according to the fields and

performing entrusted important tasks.

the level of each. Professionalism involves a

(2) Skills

match

the

Every individual has different skills; skills

bureaucratization with the needs of the task, met a

that exist in a person must be explored. Skills in a

match between capabilities with the needs of the

person can help them to improve their quality. Not

task which is the condition of professional

all Employees have the skills that can be expected,

apparatus formation. This means that apparatus

so that with the training is expected to help

skills and abilities reflect the direction and

employees improve their skills in the workplace.

objectives to be achieved by an organization

In Here are more focused a person's skill to

(Kurniawan, 2005: 74).

develop creativity and ideas in completing the

between

the

capabilities

of

Training (Education and Training) civil

task. A person who has a highly creativity

servants is undertaken efforts for civil servants to

automatically the imagination power to develop

improve the personality, knowledge, and

their intelligence are good. Therefore the skill is

capabilities in accordance with the demands:

one way to improve self professionalism.

(1) Professionalism

(3) Expertise

Based on observations and the observations

The expertise comes from the word

made by government officials researcher that is a

expert which means mastering a particular field.

professional so it can be able to improve the

Expertise could mean that someone who has the

quality, knowledge, skills, driven by the many

ability to master or run a particular technological

responsibilities of the government's duty and

tools.

devotion to the public in accordance with the

professionalism.

capabilities of the employees. A professional’s

someone through training; the training makes a

official or government apparatus are significantly

person become more deeply what their main duty

and positively very influential to the progress and

so as to enhance his ability to master the job.

improvement of government organizations quality.

Expertise

is

Expertise

(4) knowledge

This is due to government employees as a

22

one

way can

to be

support obtained

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Knowledge is impact on a person quality

Talking about the Human Relations is closely

standard. Standard quality refers to the quality of

related to the interaction of a person in the world

anything

to

of work. Interaction is done not only on one side

organization human resources. Quality standards

but more than that. Good interaction between

are

abilities.

leaders and subordinates and subordinates and

person's

subordinates, maintaining good interaction can

development. One effort to help improve the

increase the motivation to work. The easiest form

knowledge is to follow the training.

of interaction is to maintain good communication

related

directly

lies in their

Individual’s

own

abilities

or

indirectly

individual affect

a

(5) Ability

and cooperation in carrying out the task of the

The ability of someone who comes from

organization. In the work environment influence

themselves are becoming initial capital to get a

the development of human resources. Good an

certain place in an organization.

comfortable workplace environment will give

(6) Willingness

encouragement for someone to further improve the

Willingness is the impetus that is in

quality in work. The internal environment is a part

oneself. Willingness that owned by someone must

that can not be ignored in efforts to improve the

be dug well enough, so that willingness can give

quality of human resources.

positive energy to help improve one's ability to be

The internal environment is everything

better. Willingness is also the basis of a person, if

that is owned by the organization, both attached to

one has the willingness to change indirectly all the

the structure, as well as support, both material and

other components will follow. Thus a willingness

nonmaterial. Maintaining good relations to fellow

that can encourages a person to work in a

employees is a spirit of its own to work harder.

professional manner.

However, not everyone or employee it can be said

(7) Discipline

one way or perception. No doubt in a cooperative

Discipline is a rule that must be obeyed by

relationship in the world of work to unify the

someone on self-awareness. Discipline is actually

perception was quite difficult, but there are certain

not out of willingness, willingness to abide by the

ways in the organization cope with that kind of

rules that exist in the organization. Self-discipline

thing.

is very big role in achieving organizational goals.

According to Blumberg & Pringle theory (in

Through self-discipline, beside to value himself an

Jewell & Siegall, 1990) there are several factors

employee also can respect others. Working

that determine a person's job performance,

discipline

namely: a) Opportunity: includes the tools,

beside

influenced

by

the

work

environment (how culture within the organization)

materials,

is also influenced by personality factors. If one

workers actions, behavior management, mentors,

employee violates the necessary efforts so that

policies, regulatory, organizational procedures,

disciplinary

information, time, and salaries; b) Capacity:

action

principles

such

as

fair

socialization discipline can be maintained.

supplies,

working conditions, co-

consisting of age, health, skills, intelligence, motor

(8) Cooperation

skills, education levels, endurance, stamina and energy

23

levels;

c)

Willingness:

consists

of

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motivation, job satisfaction, job status, anxiety,

development. Of the three definitions, it is clear

legitimacy, participation, attitudes, perceptions of

that employees coaching conducted for the growth

the characteristics of the task, work engagement,

and sustainability of the quality of employees in

norms, values, perceptions and sense of justice.

an organization. Thus, employees coaching are

The theory is to be used as a reference to determine

the

human

resources

essentially an increase in the ability of employees

quality

to provide services to the public through the basic

improvement after they followed the training

tasks and functions in the implementation of the

program. Is it in accordance with what is expected

development in accordance with established

or is still lacking? It was as one way to make it

policy.

easier to assess the success of the training program

Civil

Servants

Professional

Ethics

to improving the quality of human resources is

coaching in accordance with Regulation No. 42 of

expected.

2004 in (www.bkn.go.id.penelitian) using the

Government apparatus Coaching in order to improve working quality,

terminology of mental coaching corps and the

which meant by

Civil Service code of conduct, which is a kind of

coaching in this study is an activity or a form of

design

(design)

that

business that is done by discipline coaching,

components that need to be in the Civil Servants

career coaching, and Civil Service professional

Professional Ethics coaching, so it can be used as

ethics coaching in an organization of government

a reference pattern or guidelines by the head of

to improve the ability of employees to provide

government agencies at every level in doing Civil

services to the community through basic tasks and

Servants Professional Ethics coaching in the

functions in order to achieve the vision and

governments

mission of the government organizations. While

environment

performance is a result of work accomplished by a

2.

agency

illustrate

an

d

the

various

working

units

Independence Effort In Community

Civil Servant in performing the tasks assigned to

Empowerment Empowerment as a process of developing,

him on proficiency, skill, seriousness, and time.

independent, In Act No. 43 of 1999 points staffing and

self-supporting,

strengthens

the

bargaining position of the lower layers of society

Law No. 5 of 2014 concerning the civil state

against the forces in all areas and sectors of life

apparatus (ASN) stated that employees coaching is

(Sutoro Eko, 2002). The concept of empowerment

an important effort in the organization because of

also can be understood by two perspectives.

these employees coaching will make organization

Empowerment interpreted in the context of putting

be more advanced and developed. Malthis (in

public

Widjaja, 1986) stating that the employee coaching

standing

community

is an activity that is associated with an increase in

is

position. not

The

position

beneficiary

of

object

(beneficiaries) it is dependent on the provision of

employee skills for sustainable growth within the

external parties such as the government, but rather

organization. Widjaja (1986: 15) added that

in the position of the subject (agent or participant

employee coaching is all efforts to improve the

who

ability in performing general administration and

acts)

that

act

independently.

Act

independently does not mean escape from the

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responsibility of the state. The provision of public

business (which results can be exchanged with

services (health, education, housing, transport and

another party). Thus the ultimate goal is the

so on) to the community is certainly state tasks

community's independence, enable and build

(liabilities) that are given. Independent community

capacity to advance thems toward a better life on

as participants means open space and capacity to

an ongoing basis.

develop potential -creation, environmental control and

its

own

resources,

solve

Strategy (2): Government Development

problems

Programs in developing countries including

independently, and and also determine the

Indonesia have launched a variety of programs,

political process in the realm of the state.

namely (1) the development of agriculture, (2) the

Communities participate in the development

industrialization of society, (3) development of an

process and governance (Sutoro Eko, 2002).

integrated society, and (4) strategic growth centers (Sunyoto Usman, 2004).

Regulation No. 7 of 2007 concerning Community

The success of this development requires

Empowerment Cadre, stating that community

a system and executor apparatus that is capable,

empowerment is a strategy used in community

responsive and creative as well as managers in

development as an effort to realize the capabilities

accordance

and independence in society, nation and state

capabilities,

community empowerment is a strategy to leverage

gap

modern

including

the

deliver

effective

the effectiveness of excellent service as one of the

enable and dependence community mainly from /

of

expedite the development process. For that reason,

The goals of community empowerment are to

underdevelopment

principles

services to the public. Due to effective service will

the power and independence of the community.

and

the

management in attitudes and behavior of technical

(Article 1, paragraph (8)). The core notion of

poverty

with

variables studied. Since the New Order era until

/

now, the conditions in the Indonesian bureaucracy

powerlessness. In other words, underdevelopment

notorious as inefficiency, abuse of authority,

problem regarding structural (policy) and cultural

corruption, collusion and nepotism. This is proven

(Sunyoto Usman, 2004). How do strategies or

by the demands and community complaints

activities that can be pursued to achieve the goal

against the

of community empowerment? There are several

services

were

rated

less than

satisfactory. People are increasingly away from

strategies that can be considered to be selected and

the hope of obtaining appropriate services owned

then applied in community empowerment.

rights as citizens. Bureaucracy in this case the

Strategy (1): Creating a climate, strengthen,

government becomes less get the full confidence

and protect. In an effort to empower the

of the public. To realize the neutral government

community can be seen from three sides, namely:

bureaucracies in fact still face many obstacles,

creating an atmosphere or climate that allows the

while people always demand the effectiveness of

potential of society, rather than society becomes

government services. Policies to achieve a neutral

increasingly dependent on a variety of granting

bureaucracy in the administration and state

programs (charity). Therefore, basically every

government, in practice there are face many

enjoyed what must be produced on their own

obstacles. Yet amid the barriers, people really

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missed a good public service, in the sense of

empowerment of the governed. This means that

proportion to the benefit, namely; bureaucracy

more helpless people, then more increase the

oriented to the creation of a balance between

primary function of government. Conversely

power

responsibility

secondary function negatively related to the level

(accountability) to be given to the communities

of empowerment of the governed. This means that

served. Local government officials as bureaucrats

more helpless people, then diminishing the

demanded to deal with the constraints faced in the

government's

development

the

(setting) to steering (control). A secondary

government. The apparatus must be able to

function or empowerment gradually handed over

perform its main function is to give good service

to the community to meet their own needs.

to the community, agile, effective and efficient.

Government is obliged to continuously seek to

(power)

owned

efforts

by

recommended

by

secondary function

of

rowing

Community empowerment is actually a

empower people to improve their empowerment

part of the four functions of government expressed

so that in turn they have the ability to live

by Ryaas Rashid. Ryaas divides government

independently

functions into four parts, the service (public

interference.

Therefore,

service),

encourages

community

self-reliance

development

will

prosperity

construction

empowerment

(development),

(empowering),

and

setting

and

apart

create

from the

government empowerment and in

the

(regulation). [1] The functions of government are

community.

carried out at a given moment will describe the

development

quality

next

government, along with its limitations, then

properly, then the

gradually people were able to live independently

of

governance

government to function

itself.

If

the

principal tasks can be done well as services can be

Along with it, the results of and

empowerment

of

the

sufficiency.

led to justice, empowerment led to independence,

Government functions in relation to

and then to create prosperity development.

empowerment,

to

Community empowerment process in general

community and development for the creation of

forms and builds prosperity and self-reliance to

self-reliance

fight the currents of rapid globalization. To

imposed by society. The need for a government

increase the creativity of the poor in view of the

role optimally and depth to build community

and

direct

the

prosperity,

independence

not necessarily

economic outlook based on how the government is 3.

serious about building a strong human resource.

Independence Efforts In Bekasi City

Thus, improving the quality of society through empowerment

programs

is

needed.

Community Empowerment

Ndraha The success of national development can

mentioned that the government has two basic

not be separated from the role and functions of

functions, namely primary function or service, and

government organizations in carrying out the tasks

a secondary function or empowerment.

of

government

because

the

government

organization's success in achieving the objectives

The primary function is continuously

strongly supports the achievement of national

running and positively associated with the

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development goals. In order to achieve the

better

understand

the

circumstances

national goals and objectives of the national

conditions of the community.

and

development required the participation of Civil

In explanation of Law No. 43 of 1999 on

Servants (PNS) as an element of the state

the amendment of Law No. 8 of 1974 on the

apparatus, civil servants and public servant whose

Fundamentals of Civil Service stated that the

job is to carry out the tasks of government and

smooth run the administration and implementation

development. In Law Number 43 Year 1999

of national development, especially depending on

regarding amendments to the Law No. 8 of 1974

the perfection of the state apparatus, and the

on the Fundamentals of Civil Service, in Chapter

perfection of the state apparatus depends on the

II, Article 3, paragraph 1 stated that: "Servants

perfection of civil

serves as an element of the state apparatus whose

explanations it can be said that the perfection of

job is to provide services to the community in a

bureaucracy depends on the perfection of the state

professional, honest, fair, and equitable in the

apparatus so that the quality of the bureaucracy we

administration duties of the state, governance, and

reflected on the quality of the state apparatus. The

development." Civil Servant is not only an

task of government is not only to set the course,

element of government officials, but also servants

but also provide services to the public. Service

of the state and public servant which is basically a

function has not received the attention of the

public servant. Civil servants as a apparatus of

bureaucracy, because the function set is more

bureaucracy than as a state apparatus and civil

dominant than the portion of the service.

servants, as well as a public servant. So with the

Bureaucracy felt no more in a position of power

interests of the communities in bureaucratic

who puts himself as a director rather than officials,

apparatus must devote themselves. Bureaucracy is

therefore, arises a tendency to see people as

expected to have a devotion soul and service to the

passive objects in service excellence. Government

community.

the

bureaucracy occupies an important position in the

implementation of the tasks is in the form of

implementation of development because it is one

service to the community so that the service is said

of the important instruments that will sustain and

to be effective if apparatus succeeded in carrying

accelerate development efforts.

Thus

the

output

of

servants ,

From these

out their duties. In other words, the success of the

The success of this development requires a

task of the government in national development

system and executor apparatus that is capable,

depends a lot on the performance and capabilities

responsive and creative as well as managers in

of civil servants. From these explanations we can

accordance

conclude that the position and role of civil

management in attitudes and behavior of technical

servants is critical and determines the success of

capabilities,

national development. Apparatus in Bekasi city

services to the public. Due to effective service will

government as part of the civil servants are

expedite the development process. For that reason,

required to be the motor of development because

the effectiveness of excellent service as one of the

they are in direct contact with the public, so it will

variables studied. Since the New Order era until

with

the

including

principles

the

of

deliver

modern

effective

now, the conditions in the Indonesian bureaucracy

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ISSN 2305-4557

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notorious as inefficiency, abuse of authority,

which includes government policies,

corruption, collusion and nepotism. This is proven

objectives, community needs and

by the demands and community complaints

goals.

against the

services

were

rated

less than

2.Input economic empowerment programs

satisfactory. People are increasingly away from

in PNPM Urban, in the form of

the hope of obtaining appropriate services owned

infrastructure work and resource

rights as citizens. Bureaucracy in this case the

managers.

government becomes less get the full confidence

3.The process of economic empowerment

of the public. To realize the neutral government

programs in the form of PNPM

bureaucracies in fact still face many obstacles,

Urban

while people always demand the effectiveness of

development,

government services. Policies to achieve a neutral

manager.

bureaucracy in the administration and state

planning,

4.Economic

and

capacity performance

empowerment in

PNPM

program

government, in practice there are face many

Product

Urban,

obstacles. Yet amid the barriers, people really

economic benefits for society.

the

missed a good public service, in the sense of proportion to the benefit, namely; bureaucracy oriented to the creation of a balance between power

(power)

owned

by

III.

responsibility 1.

(accountability) to be given to the communities

Conclusions

served. Local government officials as bureaucrats

a. In order to realize a good working apparatus to

demanded to deal with the constraints faced in the development

efforts

recommended

by

the community in need of human resources that

the

have good quality also, therefore the employee

government. The apparatus must be able to

continue to be developed so that they have a good

perform its main function is to give good service

ability to carry out its tasks and role in efforts to

to the community, agile, effective and efficient.

empower the independence of people in Bekasi

This research generally aims to obtain

city

information on community empowerment, namely

provide

result of the local government can be a basis for a

of

a

communities

most

sufficient

development

of

poor

to

investments

made

by

the

government for these employees aimed at creating

Program. In the operational objectives, evaluations

sources human power who have added value to

of program are as follows: program

the

in the sense that the development of poor

economic

empowerment in PNPM independence Urban

1.Context

are

communities to develop businesses to employees,

decision, whether to terminate, continue, or implementation

Employees

one implication is that the government should

economic empowerment in Bekasi. Evaluation

the

government.

important resource for government institutions,

by reference to the evaluation of PNPM Urban

improve

Conclusions and Suggestions

of

government and society. So as to produce a

economic

empowerment in PNPM Urban,

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working apparatus that efficiency in the execution

instrument to regulate all activities of the

of duties

implementation of empowerment.

In connection with this empowerment of apparatus 2) Dynamist; able to mobilize community

resources, the role of the apparatus performance

participation in case of constraints in the

must have very significant value in improving the

development process to encourage and

apparatus quality working in the field of

maintain

empowerment of the poor development. It is

through

does not take too long. Because look at the

empowerment

process

by

teams

the

and

3) The

emancipatory.

for

the

people.

in

and

direction

through

the

to

provide

facilitator;

be

able

conditions

to

create

to

the

the various interests of the community in order to optimize regional development.

people, by government together with the people.

agencies

implementation of development to bridge

The

participatory is means government with the

the

specific

conducive

Initials interpreted as the government, by the

for

personnel

training.

apparatus is done in three stages, namely

people,

are

provision of guidance and assistance

income and economic needs.

and

guidance

role

Usually it is realized

of families or the poor souls who have insufficient

government,

regional

intensively and effectively to the public.

District of Bekasi City officer who has a number

participatory,

of

Government

competent

providing

development of poor communities residing in the

initials,

dynamics

development.

expected that the personnel working for the poor

Community

the

As facilitator, the government is moving

Meanwhile,

through the apparatus that professional

emancipatory means of the people, by the

and competent in the field of assistance

people, for the people, and supported by the

through training, education and skills

government with the people. Thus the role

training, as well as in the field of capital

and functions of government in the welfare

financing or through the provision of

and society's independence is indispensable.

capital to the people who are empowered.

b. Quality apparatus with the principles of competence and professionalism in accordance

As for the role the apparatus in the context of the

with his performance increase self-reliance in

program is done through:

community empowerment in Bekasi West Java

1.

Province, namely the role of the apparatus as:

Context

1) Regulator; be able to prepare the way to balance

the

implementation

Aspects of this policy has met the criteria

of

for success, namely an Independent

development through the issuance of regulations.

As

government apparatus

a

regulator,

through has

provided

PNPM is a national program in the form

the

of a policy framework as the basis and

professional the

Evaluation

reference for the implementation of

basic

poverty reduction programs based on

reference to the community as an

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community empowerment.

income level of the poor should be

2. Evaluation Input

coupled with improved access to capital and skills of the poor.

The success rate of the provision of BKM working facilities and infrastructure are in

2. Better for Local Government and BKM,

the medium category. BKM manager

First, provide working facilities and

recruitment pattern was in accordance

infrastructure

with the procedures set out in the

completed in accordance with the needs

guidelines for the implementation of

of working to improve the quality of

PNPM Urban. Furthermore, the public

service to the community. Secondly,

institutions have been formed 100 percent.

better access to capital can be enhanced

managers

there is training that can improve

Process Socialization program of economic

people's skills in order to increase family

empowerment through revolving loans

income.

are made by government leaders in the

3. If further research or studies conducted

village as the village level to facilitate

by other researchers, that focused on

the implementation of PNPM Urban.

the evaluation of the PNPM Urban

Besides, socialization is also done by

wider

the facilitator at the base of society such

aspects / environmental and social

as RT, RW, PKK, health center.

aspects.

Economic

empowerment

programs

through revolving loans to help the poor in accessing capital for productive enterprises in addition to improve the infrastructure managers to improve services in the future. Socialization and assistance are doing to the public, as well as the provision of skills training to the poor to help increase revenue, and the partnerships that can assist in improving community empowerment.

2.

BKM

through the partnership program. Third,

3.Evaluation

4.

for

Suggestion

Based on the conclusions of the research, presented the following suggestions: 1. PNPM Urban economic empowerment Program can further improve the

30

by analyzing

the

physical

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Acountability, and Quality Management)

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