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Since 1985, ISM has provided customer-centric strategies, including creating and implementing CRM, digital-marketing and customer-experience strategies for best-in-class organizations in both the public and private sectors worldwide. Our unique methodology combines strategic vision with powerful technologies and tools and a structured approach to deliver actionable strategies that lead to an enhanced customer engagement, improved customer service, better-calibrated marketing programs and ultimately, to increased customer acquisition, retention & growth.
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Since 1985, ISM has established itself as the premiere CRM strategy advisor to organizations planning or implementing customer-centric business initiatives that maximize user-adoption, ensure seamless collaboration between customer-facing functions, and enhance customer engagement. We offer: with global, best-in-class organizations spanning more than 30 years. with broad experience in B2B, B2C and B2B2C environments that balances people, process and technology to ensure organizational alignment and maximize positive impacts to employees and customers that enhance sales, profits and productivity
in emerging technology usage that creates competitive advantages
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Since its founding in 1985, ISM has established itself as the premiere strategic advisor to organizations planning and implementing CRM, Social CRM, Big Data Analytics & Insights, Customer Experience, Branded Communities, and Channel Optimization initiatives. Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the
How to Address Int…
Read about how to address the
December 14, 2017
new Internet of Things’ People,
4
(https://ismguide.com/theinternet-ofthingspeopleprocesstechnologyissues/)
Process & Technology issues: https://t.co/UPmpYOFC0K (https://t.co/UPmpYOFC0K)… https://t.co/afJjC7Zhlm (https://t.co/afJjC7Zhlm)
The Internet of Thin…
@JCViollier
December 7, 2017
(http://www.twitter.com/JCViollier)
4
(https://ismguide.com/the-
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ISM, Inc. 6900 Wisconsin Avenue Suite 505 Bethesda, MD 20815-6111 Phone: 301-656-8448 Fax: 301-656-8005 CUSTOMER SERVICE: Phone: 301-656-8448 Email:
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internet-ofthingscustomerservicechallenges/)
https://t.co/znDaJS6sY1 (https://t.co/znDaJS6sY1) @FantazziniCapge Key Questions Reg…
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November 30, 2017
Please check out ISM's CRM -
4
(https://ismguide.com/keyquestionsregardingthe-future-ofthe-internetof-things/)
related blog: https://t.co/znDaJS6sY1 (https://t.co/znDaJS6sY1) Follow
Why Your Busines… November 16, 2017 5
.
(https://ismguide.com/whyyourbusinessneeds-amobile-crmstrategy/)
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