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Jenny Craig www.jennycraig.com.au 2.9 from 116 reviews Write a review Ask a question

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TJD

Melbourne 3 reviews 1 question Private message

I continue with it because it works, not because I enjoy it 3 out of 5, reviewed on Dec 07, 2017 FOOD- I've found that Jenny Craig is one of the only things I actually stick to, and I've found it works. This is my second time in trying it, and I will say the food is nowhere near as good as 3 years ago. In saying that, the fact that the food is all ready for me and I don't have to prepare anything, it makes my life a lot easier. CONSULTANTS- I do not like them at all. I've been to the same centre both times and this time I have stopped the consultants all together because they did more harm than good. As I'm only on a $12 for 12kg, they don't care about me. They won't answer some questions as I'm only doing 'the trial'. They make me feel terrible if I don't have a big loss and just go through the motions with their questions. I loathe them. And it's the same centre in Melbourne. I've heard others are good, so maybe it's just this one particular centre. COST- It's expensive, really expensive. So unless you save particularly for this, I see it difficult to do long term. You are looking at about $170 if you do it full time. Read more Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Sponsored

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Annie

Private message

JUST OK !! 3 out of 5, reviewed on Dec 06, 2017 I have been on this program several times now which says something. I go to the Darwin branch. I have never been shown any plan that gets you to start cooking at home. Once you go of the program bad habits creep back in and the program at roughly $170 a week PLUS all your fruit, veg, dairy products, eggs is too expensive to sustain. The customer service is shocking. If there are not enough customers the centre does not open (Fridays) which is disappointing as that is the day I planned to pick my food up. You are always rushed and told how short of time they are. Not my problem! On one occasion was told they have no customers for that day so not opening. Hello, what am I? If mistakes are made (always check you food) and something is missed or added and you are charged they will not refund it. They do a free meal or something similar which can get confusing. I would rather the amount charged put back to my account. I have made appointments and had them changed. They seem all happy and cheery but really I feel they are pressured into get your money and get you out. They don't want you learning self coping skills at home or they would have no repeat customers. Read more Pros - Does work if you follow it Similar opinion? Write a review on ProductReview.com.au! Cons - Expensive, don't expect what you see on telly, poor customer service Was this review helpful? Yes

Sheryl

Private message

Fantastic 4 out of 5, reviewed on Nov 16, 2017 Hi Jenny I have found the program great. Easy to stay organised with the menu. I don't have to think at all. My weekly phone calls and weigh in has been fantastic. The team at Belconnen in the ACT has been supportive and very encouraging. My goal weight is in sight. Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes

Melody Craig

Private message

Horrible 1 out of 5, reviewed on Nov 09, 2017 I started Jenny Craig a few times over the years, probably about 5 times, but I have never ever completed it and usually after a month or so I just don't go back to my consultant. During my efforts to stay on Jenny Craig I decided to give it one more go. I met with my consultant where we discussed my concerns I have had previously on the program and my consultant told me that I could change foods, but this could cost more. I was fine with that. Well the cost of the food sky rocked & I knew after I had paid for it, that I couldn't afford it. I struggled that week and decided when I went back after the week that I would talk to her about the cost and explain that I simply couldn't afford it and ask for a refund of the next weeks food as I had paid in advance. I discussed with my consultant that I found it extremely difficult to budget when you pay over $160 for the food depending on what calorie intake menu you are given based on your weight, your gender and your height. You then are expected to go buy all your fruit and vegies on top of your food given to you at Jenny Craig. In one fortnight I spent nearly $600 on the Jenny Menu and then my fruit and vegies on top. My consultant agreed to give me a refund, but I would have to fill out a form and then it would have to be sent to head office to be approved. (I had paid for my Jenny food 1 week in advance). It's been 3 days and I still have not received a refund from Jenny Craig, a refund shouldn't take that long. I called Jenny Craig Read more today to speak to the manager to see how long my refund would take, she told me that head office had literally just called to let her know they had received the paperwork and to keep an Similar opinion? Write a review on ProductReview.com.au! eye on my banking account, she confirmed she had written urgent on the paperwork. I explained to her that I have no money and no food because I paid for the Jenny Craig food in advance and I needed that money back asap, so I could buy food. She assured me it would be in banking account very soon. However, I still haven't received my refund of nearly $200. Was this review helpful? Yes Would I consider Jenny Craig every again for weight loss, sadly NO! Would I consider recommending anyone to do the program, NO! Jenny Craig is only for the rich or for celebrities like Mel B who can afford the food! Never got any support from any consultant I have ever had a Jenny Craig.

Moonahgirl

MELBOURNE 3 reviews 3 helpful votes Private message

Cautiously positive 4 out of 5, reviewed on Sep 21, 2017 I've been following for 4 weeks and apart from the portion sizes (yes they are small but it is a diet) I have not felt like I was dieting at all. I'm eating all the foods I would normally ban every time I start a diet and then end up craving them so much I cave. Now I'm eating lasagne and burgers and chocolate cheesecake. I feel good. The food is ok, obviously not restaurant or home made quality but it hits the spot and stops me feeling deprived or resentful (which is my usual downfall). Yes it is quite expensive which is why I haven't given it 5 stars but I am losing weight steadily (0.5kg a week). I have also found my consultant to be very flexible and understanding (I am a fussy eater which hasn't helped with my diet woes) and I can swap out meals I don't like and allow for occasional meals off plan when required. Those that criticize the diet say they can do it themselves for cheaper - I say to them great for you, you obviously don't need this diet then - but for those of you like me who have lost the ability to make good choices,who find they can't control their own portion sizes, who cannot bear to count another calorie or point and who crave carbs but don't know when to stop - well this diet takes that in control for you. I'll see how I go and I may be back in 6 months time to edit the rating. Read more Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official Hi there, Thank you very much for taking the time to share your feedback. We’re so happy to hear that you have been enjoying the program and menus, whilst reaching your weight loss goals. We wish... read more » Jenny Craig posted on Sep 22, 2017

suzanne

canberra 2 reviews 1 comment Private message

good and bad 4 out of 5, reviewed on Sep 07, 2017 i have been on and off JC and love it. i went to the ladies in Cairns and they are the absolute best with support, guidance, friendship, caring and not to mention their wonderful cheeky friendly banter! blah blah blah..............i could go on and on praising them! they all helped me reach my goal of 25 kg loss and feel so bloody fantastic! JC works............. i relocated interstate to ACT and the center that i attended was terrible, in desperate need of a face lift and the attitude of the staff was so disappointing, i could not bring myself to return. i complained to HQ. i tried the other centre in ACT, it was better but i had lost my enthusiasm to continue with JC. Read more Similar opinion? Write a review on ProductReview.com.au! bottom line, JC works but try to get great consultants like CAIRNS! Was this review helpful? Yes Comments

Jenny Craig Official Hi Suzanne, Thank you for taking the time to share your feedback. We were so sorry to hear that your experience had changed for you after moving location. We do pride ourselves in the support, moti... read more » Jenny Craig posted on Sep 08, 2017 Sponsored

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Jane Rumbaugh

Cleveland, TN 1 review 1 comment Private message

Fantastic Experience 5 out of 5, reviewed on Aug 11, 2017 Thanks to Jenny Craig and my coach Debi Lipinski I am walking out my door to excitement everyday that I accomplished my 3 main goals: 1. Loss of 17lbs. for $17.00 2. Wear all my size 8 clothes and 3. The Jenny Craig discipline of small portions. Debi told me at the beginning if I followed the menu and instructions I couldn't help but lose and she was right. After 30 years of numerous diets I was skeptical but it was soooo easy to follow and the food was delicious! Thank you Jenny Craig and Coach Debi! Jane Rumbaugh Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official “Hi Jane, thank you so much for taking the time to share this wonderful feedback! Congratulations on reaching your goal weight, we are so thrilled for you! We will be sure to pass on your kind word... read more » Jenny Craig posted on Aug 11, 2017

How can I put this on my Facebook page? Nancy Farrar Jane Rumbaugh posted on Aug 14, 2017

Jenny Craig Official “Hi Jane, you could copy and paste or take a screen grab and then post it onto your wall. Kind regards, Jenny Craig Team” Jenny Craig posted on Aug 15, 2017

Brenda L

1 review 1 answer 1 helpful vote Private message Verified Customer

I went into Jenny Craig as I need to lose weight and after seeing Mel B endorsing it I thought that 1 out of 5, reviewed on Jul 11, 2017 I went into Jenny Craig as I need to lose weight . The people I met were really nice but I did not get the program specially made for me as Mel B promotes , I arrived spoke to a lovely person but got a preprinted sheet and purchased the food well if you want carbs thats what you got . Before I started the program I did my own thing and lost 1.3 kls in a week and on the program put on.7 in the first week. The food was really average and full of carbs , my last meal of the first week was a beef burger well all I can say is I got a bun and a burger for $10+ totally disgusting . I spent over $360 to join which included $160 for the food plus I had to buy fruit and fresh veg ... total waste of money . I went out this week brought fish , chicken fresh veggies salad for 2 people for for the $160 . Annoyed, disappointed & feeling totally ripped off !!!!!!

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Jenny Craig Official Hi Brenda, Thank you so much for your feedback on your experience at Jenny Craig. Our personal consultants are committed to great service and to ensuring our clients select a menu plan that satisf... read more » Jenny Craig posted on Jul 13, 2017

Sabstar87

Private message

PLEASE BRING BACK THE APRICOT BREAKFAST BARS 5 out of 5, reviewed on Jun 28, 2017 I love Jenny Craig and have previously lost weight a few years back, however I need to join again and am looking forward to starting again on Friday but PLEASE bring back your apricot breakfast bars, they were the BEST! Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official Thank you for taking the time to contact us and congratulations on getting started! We’re thrilled you had so much success on the program and we look forward to having you back on Friday. It is als... read more » Jenny Craig posted on Jun 28, 2017

CMB

Private message

Won't help when in financial problem 4 out of 5, reviewed on Apr 29, 2017 My son was in hospital for 2 years it was very hard. I put on weight. Now I have been with JG for 4 months I have lost 6 kg. But for the past 5 weeks I have been sick. My cat was sick. I can't buy all the 7 days. But I was going to buy during the week but I am told they can't help me I have to buy the 7 days. That's very inconsiderate and harsh. I keep changing appointment Very bad Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official Hi there, thank you for your comments. Congratulations on your amazing success of 6kgs – that’s a great achievement! We are sorry to hear you have been unwell. The consultants are only able to off... read more » Jenny Craig posted on May 02, 2017

Claire

3 reviews 3 comments 6 helpful votes Private message

Actually works like the ads! 5 out of 5, reviewed on Apr 03, 2017 I loved the support I receive from Jenny, still on the program, have lost 7kg so far. Pretty expensive but if you stick to it, its worth it - this was a last resort for me before considering surgery and Im so glad I tried it. Ive tried other diets such as Weight Watchers before and failed but this actually works so well for me and fits in with my life. Very happy! Similar opinion? Write a review on ProductReview.com.au! 2 people found this helpful, do you? Yes Comments

Jenny Craig Official Hi, thank you for taking the time to write to us. Congratulations on your amazing success so far on the program! We are so pleased that we have been able to assist you on your journey to achieving ... read more » Jenny Craig posted on Apr 03, 2017

Mel

Springwood Private message

It just works! 5 out of 5, reviewed on Mar 27, 2017 I started the program 6 months ago wanting to lose 20kg but not hopeful that I would even lose that much. But 6 months on I have reached my goal!! Loved most of the food. Loved not having to think about calories/kilojoules. Loved being told what to eat and when so I didn't have to think about it. My consultant is very encouraging and helps whenever I have a function or dinner to go to on how to chose the right food combinations to keep on track. She didn't make me feel guilty when I ate the wrong things and didn't lose as much as I had expected to that week. I highly recommend the Jenny Craig program. I don't think it's expensive as it actually works. You've got nothing to lose but the weight.

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Jenny Craig Official Hi Mel, thank you for taking the time to write to us and share your experience! Congratulations on your amazing success with your weight loss goals! We are so thrilled for you! You are a true inspi... read more » Jenny Craig posted on Mar 29, 2017 Sponsored

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Kaye

Private message

Vegetarian menu is bad 2 out of 5, reviewed on Mar 22, 2017 Agree with the other person that wrote about the vegetarian menu. I never eaten so much bland pasta. No imagination. How long am I stuck with this or can I get a refund. Only get Tika Masala once a week. Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official Hi Kaye, Thank you very much for your feedback on your Jenny Craig program. At Jenny Craig our philosophy is to create healthier versions of the foods our clients love eating, and try to appeal to ... read more » Jenny Craig posted on Mar 24, 2017

Donald

Private message

It seems like most of your reviews are negatives. That really discourage from continuing your servuc 3 out of 5, reviewed on Feb 28, 2017 Most of your reviews are negative. I must be so naive to continue paying for your service. Unless you come up with a good reason for all this reviews. Especially for a male in the early thirties. Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official Hi Donald, Thank you for taking the time to write to us. We assist many individuals on the Jenny Craig program to successfully reach their health & wellbeing goals, which for many is a life chang... read more » Jenny Craig posted on Mar 07, 2017

Jane

Hobart 1 review 1 question Private message

Loving it 5 out of 5, reviewed on Feb 05, 2017 Week 4 for me, love not having to think about what and when I need to eat, I think the menu is realistic to how society eats, and is a guide to portion sizes we should be eating. There are plenty of free foods and condement so flavour isn't a problem, thats what you would do with any meal you have. Its very well balanced The facts are the program works and including all food groups. price wise is an added expense but poor health due to being over weight/obese is a bigger price to pay, and if you added all the ingredients needed to make these prepacked meals you would probably find it cost effective, plus the added bonus of little preparation. Staff a very friendly and my personal consultant is very respectful. I'm glad I have joined

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Jenny Craig Official Hi Jane, Thank you for your lovely feedback on the Jenny Craig program. We are so pleased to hear that you have been enjoying the program and the meals as part of the nutritionally balanced menu ... read more » Jenny Craig posted on Feb 05, 2017

Kaz

Melbourne 2 reviews 1 comment Private message

Vegetarian menu lacks imagination

2 out of 5, reviewed on Jan 31, 2017 I have been on Jenny Craig for 3 weeks and am already sick of the food. The vegetarian menu is tasteless, and every other meal seems to be a bland pasta dish. It feels like the dietitian lacks imagination when it comes to a vegetarian diet. Similar opinion? Write a review on ProductReview.com.au! Was this review helpful? Yes Comments

Jenny Craig Official Hi Kaz, Thank you for your review and your feedback on the vegetarian menu. It is so important to us to receive your feedback as this really makes the difference in providing a better service and ... read more » Jenny Craig posted on Jan 31, 2017

Thanks, there are so many really simple vegetarian dishes, such as tofu veg stir fry, veggie rice, bean salad, lentil soups, etc, the list goes on. It doesn't have to be pasta, pasta, pasta. I fee... read more » Kaz posted on Feb 02, 2017

Jenny Craig Official Thanks again for your comments and we certainly take your ideas on board. We hope you’ve had a chance to try our new Vegetable Tikka Masala with Paneer Cheese. We developed this full-flavoured prod... read more » Jenny Craig posted on Feb 03, 2017

Robert Spinnato

2 reviews 1 helpful vote Private message

Country Vegetable Pie 1 out of 5, reviewed on Jan 25, 2017 The pie is tasteless, then a week later we get a leaflet suggesting other ingredients to put in the pie. Excuse me but why aren't these ingredients add buy the chef in the first place if the Pie has tasteless. I as a customer shouldn't be paying extra for more ingredients out of my own pocket to improve the taste of your product. Most of your products are great value, I suggest that you add these ingredients to the country Vegetable Pie or delete it from your product list. Similar opinion? Write a review on ProductReview.com.au! 1 person found this helpful, do you? Yes Comments

Jenny Craig Official Dear Robert, Thank you for your valuable feedback on our Vegetable Pie and our other products. We appreciate the Vegetable Pie has a moderate flavour and is designed to appeal to a wide range o... read more » Jenny Craig posted on Jan 25, 2017

Jodie

Geelong 2 reviews 3 helpful votes Private message

vegetarian menu not great 3 out of 5, reviewed on Jan 02, 2017 I was on a vegetarian program, although I did loose weight and the food was ok, I think the vegetarian menu isn't very well planned and doesn't have much variety, almost every evening meal was a pasta dish and after 4 weeks of the same meals I was really sick of the food. Similar opinion? Write a review on ProductReview.com.au! 1 person found this helpful, do you? Yes Comments

Jenny Craig Official Hi Jodie, Thank you for your review and your feedback on the vegetarian menu. We appreciate all client feedback and it is so important to us as this really makes the difference in providing a b... read more » Jenny Craig posted on Jan 04, 2017 Sponsored

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Doug

1 review 2 helpful votes Private message

Lost weight but quite expensive and strange menu for dieters. 2 out of 5, reviewed on Dec 16, 2016 To be upfront and honest, I have complete the 12 weeks course and yes, have lost nearly 7kg. What I found very strange was the actual foods though. Like a previous reviewer, I was surprised by the high number of meals with carbs and sugar. Despite a previous reply from a' JC dietitian', I find carb loaded meals and quite a few sugary 'treats' a strange choice for people wanting to lose weight. The food is the biggest expense with pre-packed meals at around $10.55 each when you can buy an equivalent in the supermarket with the same fat/calorie content for half the price. A small "sundae' treat at $4.81, a single cookie at $1.81 each, a single serve muesili cereal at $2.55 (get a small packet for that) and a single cup-a-soup equivalent at $3.29 (per soup). There was let fat and calories in a normal Continental brand. All vegetable/fruit etc are purchased by you at your expense. Overall, yes I lost some weight and the fact that you get a weekly weigh in tends to make you try and stick to a diet more. But be prepared, it is expensive and seemed designed to target those who regular eat junk food and need weaning off. Would I do it again, no. Read more Similar opinion? Write a review on ProductReview.com.au! 2 people found this helpful, do you? Yes Comments

Jenny Craig Official Hi Doug, Thank you for your enquiry about the Jenny Craig program. Congratulations on your weight loss we are glad you found success on our program. In regards to your concerns about our menu ou... read more » Jenny Craig posted on Dec 19, 2016

Loaded_dog

3 reviews 1 comment 1 answer 7 helpful votes Private message

Why so much junk food and sugar? 3 out of 5, reviewed on Dec 05, 2016 I have only just started (now at day 5). I am doing this because I want to lose 10 kilos. I am not obese. We eat very healthily, the only problem is that we eat too much (healthy) food, and, I love the too occasional sav-blanc. I do have a problem with the composition of the plan. In real life, I dont eat sugary breakfast cerals, salty / sugary snacks between meals and sugary desserts. Yet here, I cant escape them. They may be smal portions but they are still junk foods. I was talking to my consultant today with a view to eliminating the junk food from the plan and I was told that it cant be done. It is all part of a "balanced" diet! I can see this working for those who are very overweight because of junk food addiction - the menu provides the same things that made them fat in the first place - but in much smaller quantites. Read more I will do this for four weeks. I am learning "portion control" from the program. That is all I need. Similar opinion? Write a review on ProductReview.com.au! 2 people found this helpful, do you? Yes Comments

Jenny Craig Official Thank you very much for your feedback on your Jenny Craig program. We value all of our clients feedback and take your comments on board. As one of the dietitians on our food team I wanted to take t... read more » Jenny Craig posted on Dec 06, 2016

You say - "Our range of around 70, portion-controlled meals are designed as healthier versions of the foods our clients enjoy eating." This is probably true for someone who eats a lot of takeaway... read more » Loaded_dog posted on Dec 06, 2016 1 of 6 pages « Prev Page 1 2 3 4 5 Next Page »

Questions & Answers

I have notice that you are currently not providing the Halal meat option. This is one thing that is stopping me (many like me) from getting into the program, especially after reading the horrible vegetable menu stories. Is there any plan to bring in Halal Menu? If yes, do we have any timeline for this?

Nab asked on Oct 13, 2017 Answer this

Jenny Craig Official Thank you for getting in touch with us. Currently, Jenny Craig does not offer a Halal menu. We are mindful of the growing demands for Halal products. Although Jenny Craig controls product development, nutritional content and recipe formulation, our suppliers control the sourcing of all meat products used in the facilities, so we are obliged to comply with these specifications. If you do have any questions about the menu suitability, please feel free to contact a consultant on 1300 453 669 (AUS) or 0800 502 302 (NZ). Thank you again for writing to us. Jenny Craig replied on Oct 16, 2017

I have diabetes and need to lose 10 to 15 kg. Have you got an eating program for me?

Marie asked on Sep 18, 2017 Answer this

Jenny Craig Official Hi Marie, Thank you for your question. The Jenny Craig program is suitable for people with well-controlled diabetes and supports people to achieve and maintain a healthy weight. The portion and kilojoule controlled meals and snacks are all suitable when eaten as part of the Jenny Craig menus. We do consider your health to be our number one priority so you will be asked to complete a Health Acknowledgement prior to enrolling on the program. Individual blood glucose responses to foods may vary, so we encourage our clients to try all the foods they are comfortable with. The program will help you to lose weight by providing a kilojoule controlled healthy eating plan including ready to eat meals, with your own fresh fruit, vegetables, low fat dairy foods, lean meats or alternatives and whole grains. We’ll encourage you to include some physical activity, within your own limitations, and motivate you to look at your own behaviours surrounding food and physical activity and guide you to make positive lifestyle changes. You’ll do all of this with the support of private weekly consultations with a trained consultant until you reach your desired weight. Please don’t hesitate to contact us on 13 19 92 for any further information. Jenny Craig replied on Sep 20, 2017

Signed up for a life time membership in late 1980's in Karratha WA, Have remarried 11 years ago is my membership still current?

Helen asked on Aug 08, 2017 Answer this

Jenny Craig Official Hi Helen, You can call / email Jenny Care.1800 453 669 Thanks, Jenny Craig replied on Aug 15, 2017 See all 21 questions about Jenny Craig

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