Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Topic:
Automate Your Business for Higher Profits Who is Brad Korn & The Korn Team? #1 in sales for 10 years in a row Keller Williams Eastland Office Top 10 in Keller Williams Greater Heartland 7 State Region National Trainer/Speaker on Keller Williams International Faculty. Founding member with John Maxwell Team Featured on 2 episodes of HGTV's, "My House is Worth What?" March 2007 featured as Howard Brinton's StarPower Star of the month Interview. Speaker/Trainer/ and now, owner for CyberStars (Nationally recognized for technology in Real Estate) Certified Business Coach for MAPS, coaching company Featured in Realtor Magazine, April 2002, Website chosen as Top 10 Most Profitable Websites. Winner of National "Who's Gonna Make it Big" Listing Marketing Contest with HomeStore.com and Realtor.com Speaker/Trainer for Several Real Estate Functions, including several WCR (Women's Council of Realtors) and Regional Conferences in Missouri and Florida.
Participate If there is anything you want to know about automated action plans in your CRM that is not included in this action guide, email your questions to The Korn Team with "NAR Action Plan Webinar" in the Subject line or find out how you can schedule a one on one coaching call with Brad. We’ll do our best to address your issues. Email:
[email protected] Phone: 816-224-KORN (5676) Fax: 913-563-6835
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
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Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Are We Busy? Heck Yes!
Your To Do List as an active Realtor is out of control? On any given day we have found that the average agent has 10 clients at one time that they are actively working with. AND with each client you have between 10-20 tasks to complete in order to meets those clients needs. Add that up and that is anywhere between 100 to 200 tasks that need to be done on any given day. At that rate it is very easy for things to begin to slip through the cracks without a system to manage them all.
That is where Automating Your Action Plans come in.
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
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Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
What is the Challenge? • We Work Hard to get in Front of People Every Day • We Spend Money to Get a Lead to Call • Consumers are Playing Game of Elimination • Terrible at Follow Up • We Do Not Master the Skills Necessary to Convert More from Less • We are in reaction mode most of the time • Once we get the business, we want to deliver incredible service to increase repeat and referral business • A real estate transaction can be different every time, and there is a lot to remember to do
What is Our True Missed Opportunity? Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Stop the Roller Coaster Ride •
" If we have to Remember To do Something, It probably won’t get done" quoted by Brad Korn
•
Without an Automated Follow up, In one year from now, you will be doing the same 24 Transaction over again, leaving 122 Opportunities on the Table
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
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Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
3 Things to get off the Roller Coaster of Real Estate •
Create a Contact Management System
•
Feed it Every Day
•
Communicate with it Consistently and Persistently
What is a Contact Manager Consist of •
Not Just a Rolodex
•
Want to get More Information than Just Email
•
Keep Notes of Conversation
•
–
Do They Have a Family
–
Do They Have Pets
–
What are Their Hobbies
Reminds You when to Follow Up
What is a Contact Manager Consist of •
Automated Series of Events –
Automatically Sends Emails
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Reminds You when to Call
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Automatically Prints Letters
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Reminds You when to Stop By Work or Home
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Reminds You when to Post Comment on Social Media
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On Birthdays Reminds to Call, Send Card, Visit
Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
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Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Benefits of Systematization 1. Consistency –Systematized marketing action plans deliver your branding and Unique Selling Proposition in a nearly identical fashion to potential clients every time. It also helps assure that your monthly newsletter goes out on time each month, every month. Customers come to expect it and it sends a strong message about your professionalism. 2. Predefined – The scripts, letters, notes, and other mailing pieces you use in your plans are premade. All you have to do is internalize a message once to be able to deliver it countless times. Items that you mail exist as premade templates. You only have to do a mail-merge or fill in the pertinent contact information before sending the piece. You don’t have to reinvent the wheel! 3. Repeatable – The more you use your scripts for phone calls and visits, the better you will get at delivering them. Once you fi nd printed mailing pieces and items of value that work for you, you can continue to use them to drive business to you indefinitely. Knowing that you will use marketing materials repeatedly over time also allow you to purchase them in greater volume and reduce your cost per item. 4. Automatic – If you apply the systematic marketing plans within a Contact Management System, the CMS will automatically prompt you when it’s time to do each activity you’ve assigned in your plan. Once you’ve decided which marketing pieces to use such as calendars, sports and quick tips, etc.
Build a 20-Lane Highway
Building a 20 Lane Highway If you got 10 new listings today, how would your current system handle the load? How long would it take you to get all the marketing done? What is your current system? Find the systems or people who are successfully operating at a level of business you would like to be at. Build your system as if you are already accomplishing your “Someday” Goal. REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
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Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Contact Management System Dashboard 1. New Leads –Tracking your new business that has been capture by your intake forms 1. Calls –Tells you what calls need to be made today 1. Letters –The drip pieces in between your phone calls to keep your brand in front of your contacts 1. Emails –More drip pieces 1. To Do's – Reminders to touch more, start next plans, etc.
Setting up your Action Plans Types of Action Plans •
FSBO
•
Expired
•
Potential Buyers
•
Potential Sellers
•
General Contacts –Not Buyer or Seller
•
Current Sellers – New Listing till Contract
•
Current Buyers – Just Started Looking to Contract
•
Buyers & Sellers from Contract to Closing
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
6
Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Series of Events •
Day ZERO – Send Handwritten Thank You
•
Day SEVEN – Send Resume/Letter of What You Do
•
Day FOURTEEN – Send Email
•
Day TWENTY ONE – Send Letter/Report/Local Info
•
Day TWENTY EIGHT – Make Phone Call
•
Day THIRTY FIVE – Send Email
•
Day FORTY TWO – Send Letter
•
Day FORTY NINE – Send Item of Value
•
Day FIFTY SIX – Call
Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
7
Webinar Summit, Feb 27th, 2014
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Automate Your Business for Higher Profits
Free Resource Site : www.korn team.com/nar
8
Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Design your Plan on Paper •
Design your plan on paper •
•
What does it look like? •
Tip: no more than 7 emails
•
Tip: more personal touch the better
Phone calls and drop by’s will amplify your mailings TEN FOLD
Set Up Blank Documents •
First Step is to Create Blank Documents and Save Them –
Neutral Titles (so content can be changed)
–
Set up the Plan and Schedule Activities •
Copy & Paste the Content –
Don’t worry about whether or not you like it right now. Just get the plan started. You can always change it later!
Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
9
Webinar Summit, Feb 27th, 2014
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Automate Your Business for Higher Profits
Free Resource Site : www.korn team.com/nar
10
Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Setting Up Your Action Plans •
Set Up the Next Plan
•
This is What a Sample Plan Looks Like
Notes: ___________________________________________________________________________ ___________________________________________________________________________
Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
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Webinar Summit, Feb 27th, 2014
Automate Your Business for Higher Profits
Write Out Your Action Plans See the worksheet on the next page
Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________
Setting Up Action Plans for All Your Checklists –
Follow up Plans •
Prospective Buyers
•
Prospective Sellers
•
FSBOs
•
Expireds
•
Generic plan for anyone not in these groups
–
New List to Offer
–
Contract to Close
Notes: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Notice While Brad Korn has taken due care in the preparation of the coaching program, the material contained herein reflects the practices of the coaches and is not necessarily the best practices promoted by NAR, Realtor University. We cannot guarantee the accuracy of the materials. Brad Korn makes no warranties, either express or implied, with regard to the information and programs presented in this manual. Brad Korn will not accept liability for any loss or damage of any kind that you incur as a result of the use of any content provided by the Sales & Marketing Webinar Summit. Brad Korn therefore cautions you not to assume that the results of this exercise bear any relation to the financial performance you can expect as a Realtor.
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Free Resource Site : www.korn team.com/nar
12
Webinar Summit, Feb 27th, 2014
REALTOR University Webinar Summit – with Brad Korn www.coachkorn.com
Automate Your Business for Higher Profits
Free Resource Site : www.korn team.com/nar
13
Welcome! To the Sales & Marketing Webinar Summit brought to you by: REALTOR® University’s School of Professional Development & Continuing Education
Today’s courseHandouts Handouts can be be found at: at: Today’s course can found www.learninglibrary.com/handouts www.learninglibrary.com/handouts
Automate Your Business for Higher Profits
ACTION PLANS Instructions to set up an action plan.
This is using Online Agent, Top Producer & eEdge however very similar in other Databases
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
• •
22 years in Real Estate Winner of National Realtor.com Marketing Contest
•
Howard Brinton’s StarPower Star 2007
•
President/Owner of CyberStars
•
Featured on HGTV, Radio, Real Estate Magazine and many other National Publications
•
Nationally Certified Business Coach with MAPS Coaching
•
John Maxwell Founding Member
•
International Trainer & Speaker
•
KW International Faculty
•
Featured in National Publications Realtor Magazine: “Top 10 Most Profitable Website” & “Couple in Real Estate”
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Are You Busy?
Today’s course Handouts can be found at: 4www.learninglibrary.com/handouts
Are You Busy?
Today’s course Handouts can be found at: 5www.learninglibrary.com/handouts
Are You Busy?
Today’s course Handouts can be found at: 6www.learninglibrary.com/handouts
Are You Busy?
Today’s course Handouts can be found at: 7www.learninglibrary.com/handouts Get Great Return from Your Database with Automated Personal Touches
Are You Busy?
Today’s course Handouts can be found at: 8www.learninglibrary.com/handouts Get Great Return from Your Database with Automated Personal Touches
Are You Busy?
Today’s course Handouts can be found at: 9www.learninglibrary.com/handouts Get Great Return from Your Database with Automated Personal Touches
HECK YES we are BUSY!!!!
Today’s course Handouts can be found at: www.learninglibrary.com/handouts 10
What Is the Challenge • • • • • • •
We work hard to get in Front of People Every Day We Spend Money to Get a Lead to Call Consumers are Playing Game of Elimination Terrible at Follow Up We Do Not Master the Skills Necessary to Convert More from Less We are in reaction mode most of the time Once we get the business, we want to deliver incredible service to increase repeat and referral business • A real estate transaction can be different every time, and there is a lot to remember to do Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Ongoing Issue Building a Consistent Business •
•
•
Get 10 Leads this Month – 2 Ready to do Something Now or Very soon – 8 Just Starting the Process – You will be Busy Working with the 2 Active for the next couple Months Repeat the Process Again Next Month – 10 more leads – 2 more Ready – Now 16 Leads Have are on the BackBurner In Just 3 Months – You have 6 new clients and 2-8 Months Work – 24 Leads that You May Never Get Back in Touch with
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Congratulations You Did Good • 6 New Active Clients for Your First Quarter is Really good • On Track for 24 Sales this Year • If Half are Listings – Listing Generates 1 new Buyer for Each Listing – That would be 36 Transactions a Year Good is the enemy of GREAT!
Good is the Enemy of Great Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Lost Opportunity • What is your Lost Opportunity – You Met and/or Talked to Total 120 People • Converted 24 • Missed 96 – If Half were Listings…48 Listings – Generate one Buyer Lead..48 More Deals • Total Lost Opportunity of 144 Transactions
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
NAR Statistics • •
•
People Move Every 5-10 years. 122 Leads – 24 will Move This Year – 24 More will Move Next year – 24 in Three Years What if Every Year You Could Continue to Do 24 New Transactions AND Add 24 More – This Year 24 Transactions – Next year 48 Transactions – Three Years From Now 72 Transactions
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Stop the Roller Coaster Ride
• If we have to Remember To do Something, It probably won’t get doneQuoted by Brad Korn • Without an Automated Follow up, In one year from now, you will be doing the same 24 Transaction over again, leaving 122 Opportunities on the Table Today’s course Handouts can be found at: www.learninglibrary.com/handouts
3 things to Remember • Create a Contact Management System • Feed it Every Day • Communicate with it Consistently and Persistently
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
What is Contact Management • Not Just a Rolodex • Want to get More Information than Just Email • Keep Notes of Conversation – Do They Have a Family – Do They Have Pets – What are Their Hobbies • Reminds You when to Follow Up Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Advanced Contact Management • Automated Series of Events – Automatically Sends Emails – Reminds You when to Call – Automatically Prints Letters – Reminds You when to Stop By Work or Home – Reminds You when to Post Comment on Social Media – On Birthdays Reminds to Call, Send Card, Visit
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Automate Your Business • Good Contact Management is 50k year Assistant • Series of Events will Happen • You Just Hit the Start Button
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Contact Management System
ACTION PLANS How to Automate Your Business and Automate Your Personal Touch Today’s course Handouts can be found at: www.learninglibrary.com/handouts 21
Where Do You Get Results?
Today’s course Handouts can be found at: www.learninglibrary.com/handouts 22
Benefits of Systematization
Consistent Pre-defined Repeatable Automatic Today’s course Handouts can be found at: www.learninglibrary.com/handouts 23
Adopt a System for Completing Your 20%
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Contact Management System • Action Plans • Daily, it will tell you (for example) – You have 127 letters to print (it prints them out with labels ready for you to send) – 32 emails to send – 12 calls to make
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Your Dashboard
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Your Dashboard • Choose Mail Library or Email Library
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Customize Your Action Plans
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Series of Events • • • • • • • • •
Day ZERO – Send Handwritten Thank You Day SEVEN – Send Resume/Letter of What You Do Day FOURTEEN – Send Email Day TWENTY ONE – Send Letter/Report/Local Info Day TWENTY EIGHT – Make Phone Call Day THIRTY FIVE – Send Email Day FORTY TWO – Send Letter Day FORTY NINE – Send Item of Value Day FIFTY SIX – Call
Start on New Plan Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Types of Action Plans • • • • • • • •
FSBO Expired Potential Buyers Potential Sellers General Contacts –Not Buyer or Seller Current Sellers – New Listing till Contract Current Buyers – Just Started Looking to Contract Buyers & Sellers from Contract to Closing
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts 31 Get Great Return from Your Database with Automated Personal Touches
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Design Your Plan • Design your plan on paper • What does it look like? • Tip: no more than 7 emails • Tip: more personal touch the better • Phone calls and drop by’s will amplify your mailings TEN
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
FOLD
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Set Up Blank Documents • First Step is to Create Blank Documents and Save Them – Neutral Titles (so content can be changed) – Set up the Plan and Schedule Activities • Copy & Paste the Content – Don’t worry about wether or not you like it right now. Just get the plan started. You can always change it later!
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Examples of content Free moving truck & free moving boxes with team logo on them 101 Ways to Tell a Child You Love Them Search FREE Properties on kornteam.com The Right Advice Can Save Time and Money Chicken Soup for the Soul story One of your successful real estate stories 50 Things You can Do with Alberto
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Select “Add” and Name your New Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Create a New Document
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Set up letterhead, Merge Fields, etc
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Add in Your Preferred Merge Codes
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Click “save” • Keep Letter Name Generic, click “save” and click “ok”
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Next Letter, select “copy”, “save” & rename
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Blank Documents • Copy and Rename all Your Letters from Your Designed Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Customize Your Action Plans
This is a good one to Start With and Edit Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Customize Your Action Plans
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Customize Your Action Plans
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Go to “Setup” and Click “Plan Setup”
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Create New Plan & Save Action Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan
• Select Create a New Activity for the 1st Action Item
Then set up the Appropriate Activity Based on your Written Out Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Give Activity a Name, and Select the “Perform event” days and select “Enter Next” to add the next Action Item.
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Next Item is Letter (in this plan). Select Letter
Click “Select Letter Template”
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Select Your New Action Plan from the List
Double Click to Select Your Letter from the List
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Select the How Many Days After the Plan Starts that You would Like the Item to Print
Select “Enter Next” for Next Action Item Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Next Letter is Set Up to Print 8 Days Later
Repeat for Each Action Item…. AND REMEMBRER to Set Up One Last Item
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Setting Up Your Action Plan • Set Up the Next Plan • This is What a Sample Plan Looks Like
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Add the People to Your New Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Set Up Plans in Advance • Design your plan on paper – What does it look like? • Tip: no more than 7 emails • Tip: more personal touch the better – Phone calls and drop by’s will amplify your mailings TEN FOLD
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
– – – – – – – – – –
Example 8 x 8
0 days – 1 day after – 8 days after – 15 days after – 22 days after – 28 days after – 35 days after – 42 days after – 49 days after – 49 days after –
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
write handwritten note send letter – Resume send letter send letter phone call letter letter send an item of value phone call set up 33 touch (or next plan)
Write Out Your Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Write Out Your Plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Set Up Plans for All Checklists – Follow up Plans • Prospective Buyers • Prospective Sellers • FSBOs • Expireds • Generic plan for anyone not in these groups – New List to Offer – Contract to Close
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
BONUS TIPS
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
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Special Tips • ALWAYS add one more step • Have Three Different Plans – Duplicate your plans • Set up one as ALL MAIL • Set up one as ALL E-MAIL • Set up one as Mail/Email mix – Cut postage in half • Build Letterhead into the letter
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Time Blocking 20% Schedule your “ON” time
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Implement Put yourself in your system – Add yourself as a contact – Start yourself on each plan – Do a search on each website & register self as lead – Track where your lead comes in – Test your alerts Put Coach and Accountability Buddy on your plan
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
FREE Resources
Samples of plans, letters, videos & MORE Go to: www.kornteam.com/nar
Today’s course Handouts can be found at: www.learninglibrary.com/handouts
Thank you for attending! The Sales & Marketing Webinar Summit has been brought to you by: REALTOR® University’s School of Professional Development & Continuing Education
Visit RealtorU.com to find out more about continuing education, designation & certification courses and other professional development resources available to you.
Today’s Handouts can be at: found at: Today’scourse course Handouts can be found www.learninglibrary.com/handouts www.learninglibrary.com/handouts