Industrial/Organisational and Business Psychology MSc Industrial/Organisational and Business Psychology deals with human capital issues and is instrumental in helping businesses become more effective and profitable, as well as improving employees' wellbeing and performance. This brand new MSc will prepare students for academic research and professional practice in this field.
Key Information Programme starts
September 2018 Modes and duration
Full time: 1 year Part time: 2 years Tuition Fees (2018/19)
UK/EU: £10,740 (FT) #N/A (PT) Overseas: £25,880 (FT) #N/A (PT) Application deadlines
All applicants Open: 16 October 2017 Close: 31 January 2018 Note on fees: The tuition fees shown are for the year indicated above. Fees for subsequent years may increase or otherwise vary. Further information on fee status, fee increases and the fee schedule can be viewed on the UCL Current Students website. Location: London, Bloomsbury Entry requirements
Normally a minimum of an upper second-class UK Bachelor's degree in Psychology or related subject, or an overseas qualification of an equivalent standard. We value applications from individuals who have relevant work experience, and/or have engaged with psychological interventions in a number of commercial and or voluntary organisational settings. English Language Requirements
If your education has not been conducted in the English language, you will be expected to demonstrate evidence of an adequate level of English proficiency. The English language level for this programme is: Good Further information can be found on our English language requirements page. International students
Country-specific information, including details of when UCL representatives are visiting your part of the world, can be obtained from the International Students website. International applicants can find out the equivalent qualification for their country by selecting from the list below. Select your country: Select a country Degree last modified on 14 November 2017 at 15:03 by UCL Student Recruitment Marketing. Content Objectives and Outcomes The programme provides an understanding of all the fundamental psychological issues concerning the behaviour of individuals at work, including their job performance, motivation, and occupational health. The MSc includes six core modules, including the Psychology of Behaviour at Work and Talent Management, as well as a wide range of optional modules from various other UCL departments and programmes. This MSc will equip all students with a wide range of skills, methods and theories concerning key applications of psychology to organisations and businesses today. Areas of application will include: finance (psychology of money and banking); marketing and advertising (social psychology of attitudes and consumer preferences); personnel selection, training and development, and workplace motivation (organisational psychology). The MSc will emphasise applied, consulting and practical skills to enhance students’ employability by helping them develop key psychological business skills and knowledge. Why Study at UCL In line with the tradition of UCL’s Psychology and Language Sciences Division, students will receive the most advanced methodological training and conduct state of-the-art research in areas relevant to business/organisational psychology – especially during their final year dissertation. UCL’s Division of Psychology and Language Sciences is one of the top Psychology departments in the world UCL usually rates as in the top 5 universities in Great Britain and in the top 20 in the world In addition, students will benefit from the commercial experience of senior faculty members, and links with other UCL departments (where they will be able to take optional/elective modules). The course will be international in its perspective and courses taught by Professors with extensive international business experience. The transfer of knowledge provided by this programme will apply worldwide, particularly the US, Europe and Asia. The prestige of UCL, its Psychology and Language Sciences Division, and unique academic expertise in the offered areas - including Professor Furnham, a world renowned authority in Industrial/Organisational and Business Psychology (with both academic and corporate experience), and Professor Chamorro-Premuzic (the course director and international authority in talent management, consumer and media psychology) make this a unique programme. This is the first MSc of its kind in the UK (as it will cover both Industrial- Organisational and Business Psychology). The programme will offer good networking opportunities with global organisations and the possibility to work closely with businesses during the MSc research dissertation. UCL staff have a track record consulting to leading organisations in both public and private sector: clients and partners have included Goldman Sachs, HSBC, the BBC, Unilever, and the British Army. Who is the programme for? This MSc is ideal for those who want to specialise in Work Psychology, as well as those with an interest in commercial and organisational applications of psychological theories and methods. It will also equip those interested in management consultancy as well as starting their own psychological consultancy. Psychology graduates, as well as graduates from related disciplines (especially Social Sciences: e.g., management, economics, sociology, and business) will normally be eligible to apply. Each case is judged on its merits. Business Psychology is a growing area of applied psychology and includes well established organisational processes, such as staffing and human resources, training and development, employee engagement surveys, and performance management. In broad terms, this sub-branch of Psychology deals with human capital issues and is instrumental in helping businesses become more effective and profitable, as well as improving employees‘ well-being and performance. Although Occupational/Work Psychology has a well-defined tradition in the UK, most Masters programmes are restricted by BPS accreditation requirements and offer only a limited range of content-based modules (typically, they include human factors and ergonomics, organisational health and behaviour, personnel selection and training and development). This MSc will still cover all these areas, but it will also provide students with a range of optional modules including other business applications of psychology. Structure The course will be made up of 8 taught modules and a research project. There will be 6 core modules, which will provide students with a firm basis in both the theory and practice of Industrial/Organisational Psychology and Business Psychology. The additional modules will be selected by students from a list of options (including not only modules from Psychology but also other departments). The options and research project will, therefore, allow students to pursue their own specific interests, and complete a significant piece of research work. Teaching and Assessment For full time students, most teaching will be covered in terms 1 and 2 (approximately three days a week). The third term will focus primarily on the research/MSc dissertation. Assessment will comprise final exam papers (in the summer), coursework (essays and presentations), and the final research/MSc dissertation. MSc Dissertation All students will undertake an independent research project with the supervision of a staff member. PSYCGB01: Consulting Psychology Most I/O, business and work psychologists end up doing consultancy work. Whether employed by the public or the private sector, they tend to get called in to do various types of consultancy work which may involve anything from training and coaching to major intervention work around devising, carrying out or evaluating various processes, procedures or systems. This course looks at a number of management issues that psychologists often get called in to investigate. They represent the sort of assignments that most modern consultancies are involved in today. The “lectures” are described as workshops because they will involve not only a traditional lecture but also some discussion and activities which are typically used in these assignments. To some extent the workshops model how consultants would “train” clients. In this sense the course is as much practical as academic and requires reasonable amounts of student participation and interaction. Learning Outcomes Through this module, students are expected to develop knowledge and understanding of: - How the individual behaves in organizations - How organizations affect individuals’ behaviour - How and why individuals differ in motivation, ability and productivity at work - How recent technological advances are shaping the world of employment - Why certain organizations are more effective than others - How psychologists can contribute to different types of organisational roles Assessment This module is assessed by one essay and one unseen exam. The recommended reading for this course is: Furnham, A. (2005). The psychology of behaviour at work: the individual in the organisation. Psychology Press (2nd edition).
There is also a short reading list attached to each lecture. Both “popular” and academic books and papers will be included in the supplementary reading list. PSYCGB02: Talent Management This module reviews the current state of knowledge regarding themes, core processes, methods, and theories of personnel selection, training and development, and career success. In particular, lectures will discuss the psychological determinants of job performance and career potential, interventions designed to motivate and retain employees, and the socioeconomic implications of selecting, developing and retaining talent. Core constructs to be examined include abilities and personality traits, and the most widely used methods for selection (interviews, references, letters of recommendation and psychometric testing). Lectures will also discuss executive coaching techniques and training strategies in the current world of organizations. Thus this course examines the practical implications of talent management, as well as how psychological theories and methods can help us predict, understand, and influence talent in organizations. Learning Outcomes Through the course, students are expected to develop knowledge and understanding of: - The psychology of career success and employability - Theories and methods of personnel selection and staffing - The validity of psychometric testing methods - Training and development techniques (theory and practice) - Future directions for psychological applications in the area of talent - Cultural and socio-economic impact of talent-based selection The recommended reading for this course is: Chamorro-Premuzic, T., & Furnham, A. (2010). The psychology of personnel selection. New York: Cambridge University Press. There is also a short reading list attached to each lecture (primarily electronic journal articles, which will be accessible through the UCL library) Assessment There are two assignments (each worth 50% of the final grade): a group oral presentation in the final session and an individual essay (topic and deadline tbc) PSYCGB03: Business Psychology Seminars This module will consist of 20 hours sessions facilitated by visiting speakers. Speakers will include business psychologists who work as consultants or who are eminent researches in the field, as well as leading figures from the world of HR, psychological test publishers, etc. The module is designed to give students direct exposure to opinion formers in applied psychology, and speakers will represent different key areas of application of industrial/organisational and business psychology. Aims To introduce students to professional practitioners in the key areas of industrial/organisational and Business psychology; to provide an opportunity to apply the theories and methods covered in other modules; to provide students with networking opportunities. Learning Outcomes Through the course, students are expected to develop knowledge and understanding of: · What business psychologists do in the real world · Different career paths for professional Industrial/Organisational Psychology · Understand applications of personality to HR and human capital · Understand different roles for psychologists in organisations. Assessment The only assessment for this module is a critical essay about one of the seminar sessions below (precise instructions to follow). Speakers for these lectures will be confirmed in Term 2.
PSYCGB04: Consumer Behaviour This module reviews the current state of knowledge regarding themes, core processes, methods, and theories of consumer behaviour and psychology. In particular, lectures will discuss the psychological determinants of consumer implicit decision-making as well as, we will be exploring the role of affect and persuasion in a number of academic and applied fields of consumer behaviour. Core constructs to be examined include the impact and role of affect and decision process in light of some resent theoretical developments with practical implications. Lectures will also discuss consumer behaviour techniques and strategies may influence the success of a number of behavioural change initiatives within a number of industries (i.e., health promotion, fiscal management, media, and politics). Thus this course examines the practical implications of consumer behaviour, as well as how psychological theories and methods can help us predict, understand, and behavioural change. Learning Outcomes Through the course, students are expected to develop knowledge and understanding of: l Implicit Consumer Cognition l Theories and methods of behavioural proving l Attitude Change and Persuasion l Goal directed consumer behaviour: motivation and affect l Social Values in Consumer Psychology l Experimental Designs in Behavioural Change applications l Self-regulation Assessment Oral presentation – 20 minutes Essay – 3000 words PSYCGR01: Statistics This course provides a thorough introduction to the General Linear Model, which incorporates analyses such as multiple regression, ANOVA, ANCOVA, repeated-measures ANOVA. We will also cover extensions to linear mixed-effects models and logistic regression. All techniques will be discussed within a general framework of building and comparing statistical models. Practical experience in applying the methods will be developed through exercises with the statistics package SPSS. Aims This module is intended to give a more advanced and flexible understanding of the statistical methods to analyse experimental data. The aim is to give students with the skills and confidence to analyse their data, even in complex and non-standard cases. Objectives Through the course, students are expected to develop the ability to: - structure and summarise quantitative data - define and test hypotheses in terms of the General Linear Model and extensions into mixed-effects models and logistic regression - use and assess the value of computer-software for statistical analysis Key skills provided by module Flexible statistical thinking - using and interpreting statistical hypothesis tests - use of statistical software (SPSS) MSING024: Influence and Negotiation Through a series of group simulations, exercises, feedback, and debrief sessions, this course will provide students with the fundamentals of effective negotiation and communication. Students will become equipped with a toolkit to address a range of contexts that call for negotiation skills. The experiential learning approach will guide towards a better awareness and understanding of negotiation strategies and tactics to apply to real-world negotiations. Whether students encounter cooperative or distrustful counterparts, or are confronted with multiple stakeholders, the core concepts presented in the course will help them develop wiser decision-making strategies under pressure, a more systematic framework to prepare for and execute negotiations, and greater facility in approaches for creating and capturing value in negotiation. Objectives The ability to negotiate and communicate well is critical to your performance as a manager or executive. This course is designed to allow students to become more effective negotiators and managers through growth in several areas: - Leveraging strengths in communication with multiple parties - Designing sustainable agreements that maximize value - Achieving superior results under highly competitive conditions - Resolving disputes and achieving desired outcomes - Anticipating the perspective and strategy of counterparts - Working with a wide diversity of expectations and values Course Grading Class Participation 50% Final Exam 50% PSYGB99: Dissertation All students undertake an independent research project which culminates in a dissertation of approximately 12,000 words max. Optional Modules Plus two optional modules from this list: Applied Decision Making (Psychology) Judgement and Decision Making (Psychology) Social Cognition: Affect and Motivation (Psychology)
Current Issues in Attitude Research (Psychology) Psychology of Health (Psychology) Understanding Individuals and Groups (Psychology) Social Psychology Principles of Cognition (Psychology) Project Management (Management Science and Innovation) Mastering Entrepreneurship (Management Science and Innovation) Entrepreneurship: Theory and Practice (Management Science and Innovation) Applied Cognitive Science (Human-Computer Interaction) Timetable The timetable will be confirmed but students will attend lectures and tutorials for 2-3 days a week during the first and second terms, and focus on their research dissertation during the third term. Staff Programme Director:
Dr Dimitri Tsivrikos
Programme Co-director:
Professor Adrian Furnham
MSc Administrator: Associates
Ms Hannah Spikesley
Tomas Chamorro-Premuzic Dr Tomas Chamorro-Premuzic is an international authority in psychological profiling, consumer analytics, and talent management. He is a Professor of Business Psychology at University College London (UCL), Vice President of Research and Innovation at Hogan Assessments, and has previously taught at New York University and the London School of Economics. Dr Tomas has published 7 books and over 100 scientific papers, making him one of the most prolific social scientists of his generation. His work has received awards by the American Psychological Association and the International Society for the Study of Individual Differences, to which he is now director. Dr Tomas is also the director of UCL's Industrial-Organisational and Business Psychology programme, and an Associate to Harvard's Entrepreneurial Finance Lab. Over the past 15 years, he has consulted to a range of clients in the financial services (JP Morgan, HSBC, Prudential), advertising (Havas, Fallon, BBH), media (Yahoo!, MTV, Endemol), consumer goods (Unilever, Reckitt Benckiser), fashion (LVMH, Net-a-Porter) and government (British Army, Royal Mail, National Health Service) sectors. Dr Tomas' media career comprises over 70 TV appearances, including the BBC, CNN, and Sky, and regular features in Harvard Business Review. Dr Tomas is a keynote speaker for the Institute of Economic Affairs and the co-founder of metaprofiling.com, a digital start-up that enables organisations to identify individuals with entrepreneurial talent. He lives in London and New York.
Adrian Furnham Adrian Furnham was educated at the London School of Economics where he obtained a distinction in an MSc Econ., and at Oxford University where he completed a doctorate (D.Phil) in 1981. He has subsequently earned a D.Sc (1991) and D.Litt (1995) degree. Previously a lecturer in Psychology at Pembroke College, Oxford, he has been Professor of Psychology at University College London since 1992. He has lectured widely abroad and held scholarships and visiting professorships at, amongst others, the University of New South Wales, the University of the West Indies, the University of Hong Kong and the University of KwaZulu-Natal. He has also been a Visiting Professor of Management at Henley Management College. He has recently been made Adjunct Professor of Management at the Norwegian School of Management (2009) He has written over 1000 scientific papers and 70 books including The Protestant Work Ethic (1990) Culture Shock (1994), The New Economic Mind (1995), Personality at Work (1994), The Myths of Management (1996), The Psychology of Behaviour at Work (1997), The Psychology of Money (1998), The Psychology of Culture Shock (2001) The Incompetent Manager (2003), The Dark Side of Behaviour at Work (2004), The People Business (2005) Personality and Intellectual Competence (2005) Management MumboJumbo (2006) Head and Heart Management (2007) The Psychology of Physical Attraction (2007) The Body Beautiful (2007) Personality and Intelligence at Work (2008) Management Intelligence (2008) Dim Sum Management (2008) 50 Psychology Ideas you really need to know (2009) The Elephant in the Boardroom: The Psychology of Leadership Derailment (2010) People Management in Turbulent Times (2009) The Psychology of Personnel Selection (2010) Body Language in Business (2010) Bad Apples (2011) Leadership: everything you want to know (2011) People Management in a Downturn (2011) The Talented Manager (2012) The Engaging Manager (2012). Many have been translated into foreign languages including Chinese, French, German, Italian, Japanese, Korean, Polish, Russian, Portuguese, and Spanish. Professor Furnham is a Fellow of the British Psychological Society and is among the most productive psychologists in the world. He is on the editorial board of a number of international journals, as well as the past elected President of the International Society for the Study of Individual Differences. He is also a founder director of Applied Behavioural Research Associates (ABRA), a psychological consultancy. He has been a consultant to over 30 major international companies, with particular interests in top team development, management change performance management systems, psychometric testing and leadership derailment. He speaks regularly at academic and business conferences and is noted for his motivational speaking. He is also a newspaper columnist previously at the Financial Times, now at the Sunday Times. He wrote regularly for the Daily Telegraph and is a regular contributor to national and international radio and television stations including the BBC, CNN, and ITV. More details in the latest ‘Who’s Who’.
Dimitrios Tsivrikos Dr Dimitrios Tsivrikos is a chartered consumer psychologist; and has extensive experience in helping global firms developing their market share, corporate reputation and branding proposition. His research, teaching and consultancy work specialises in Business, Consumer/Branding and Occupational Psychology. Throughout his academic and consultancy career he has held a number of international research positions, and has published widely on psychology and business oriented subjects. He is a leading commentator on consumer behaviour and a frequent guest on the BBC and SKY News, as well as acts as a scientific consultant in various periodicals such as Property Week, Esquire and The Guardian.
Gurnek Banks Gurnek Banks is the co-founder and Chief Executive of YSC, currently based in the London office. He has worked with senior leaders across a wide range of industries for almost 25 years and remains a trusted advisor to some of the most senior leaders in British and international business. Since establishing the company in 1990, Gurnek has been instrumental in growing YSC internationally to its current network of 15 offices. In the last 10 years he has also been responsible for leading YSC’s broadening strategy, providing clients with a wide range of offerings that support their diverse leadership and talent challenges.
Ana Dutra Ana Dutra is the CEO of Mandala Global Advisors. As former-CEO of Korn/Ferry Consulting, Ana created a $300 MM global business through organic growth and acquisitions. She is on the Boards of Greeley&Hansen, Humantelligence, International Women Forum, Children’s Memorial Hospital, GSU and AUSL, a school turnaround business. She is in the Kellogg Advisory Board, Economic Club of Chicago, Committee of 200 and Chicago Council on Global Affairs. A Brazilian with 28 years in P&L management, turnarounds, and M&A in 25 countries, Ana helps Boards and CEOs to identify and execute growth strategies through innovation, acquisitions and new technologies. As a CEO, Ana led turnarounds, global acquisitions and post-merger-integrations. Ana started her career with IBM managing global products and lines-of-businesses. After attending Kellogg MBA, she led P&Ls with CSC, Oliver Wyman, Accenture and Korn/Ferry. Ana holds Kellogg MBA, a Masters in Economics from PUC and a Juris Doctor from UERJ in Rio de Janeiro. She frequently speaks in the Global Competitiveness Forum, World Economic Forum and other conferences. In 2013 she received the Executives of Color Leadership Award from Chicago United. Ana is an avid triathlete and yoga practitioner. She lives in Northfield with her husband and their three daughters.
Chia-Jung Tsay Dr. Chia-Jung Tsay is a lecturer in the department of Management Science and Innovation at UCL. Her research examines the psychological processes that influence decision making and interpersonal perception in performance contexts. She investigates the role of expertise and non-conscious biases in professional selection and advancement. Having previously served as a fellow at Harvard Law School’s Program on Negotiation, Dr. Tsay received a Ph.D. in Organizational Behaviour jointly from Harvard Business School and the Department of Psychology at Harvard University.
Prof. Robert Hogan The first psychologist to demonstrate a link between personality and organizational effectiveness, today Robert is the leading authority on personality assessment and leadership. He travels the globe to discuss his work, regularly attracting standing-room-only crowds. Hogan Assessment Systems, the firm he co-founded with his wife Joyce Hogan in 1987, is now represented in 56 countries, and its assessments are used worldwide to help businesses increase productivity and reduce turnover. With half of Fortune 100 companies using Hogan assessments and more than 50,000 reports processed every month, personality psychology has finally gone mainstream.
Timothy Judge Timothy Judge received his Ph.D. from the University of Illinois at Urbana-Champaign in 1990. Before entering the doctoral program at Illinois, he was a Manager with Kohl's Department stores in Wisconsin and Illinois. Previously, Judge was a faculty member at Cornell University, the University of Iowa, and, most recently, the University of Florida. In his career, he has published 130 articles in refereed journals, including 82 articles in top-tier journals. Judge is a fellow of the Academy of Management, the American Psychological Association, and the American Psychological Society. He serves on the editorial review boards of eight journals, including Academy of Management Journal, Journal of Applied Psychology, and Personnel Psychology. He has served as Division Chair for the Human Resources Division of the Academy of Management, and currently serves on the Academy of Management’s Board of Governors. His research interests are in the areas of personality, leadership, moods and emotions, and career and life success.
Clive Rich Clive Rich is an international professional negotiator. During a 30 year career he has played a crucial role in negotiating and brokering more than £10bn worth of global deals for and with a broad spectrum of multi-nationals, major organisations and super-brands, including Sony, Yahoo, Apple, Napster, BMG, San Disk, My Space, Simon Cowell’s Syco and the BBC. He has also provided negotiation coaching services to clients as diverse as Credit Suisse, the London College of Fashion and Cambridge Business School. He is the author of a successful book about modern Negotiation “The Yes Book, the Art of Better Negotiation”, published by Random House. Clive has also designed and successfully launched a negotiation App called “Close My Deal”, enabling people to understand the basis of successful negotiation and apply the skills to everyday scenarios. Also a Mediator, Arbitrator and a highly experienced entertainment and digital media lawyer and biz-dev Exec, Clive has previously successfully run digital businesses for the likes of Sony and Bertelsmann. In addition, based on his commercial and legal background, he runs an online legal service called “LawBit”, which provides simple contracts for small companies, enabling them to find, edit and share plain English documents, and obtain legal advice at a price they can afford.
William Tincup William is the CEO of HR consultancy Tincup & Co. William is one of the country’s leading thinkers on social media application for human resources, an expert on adoption of HR technology and damn fine marketer. William has been blogging about HR related issues since 2007. He’s a contributor to Fistful of Talent, HRTechEurope and HRExaminer and also co-hosts a daily HR podcast called DriveThruHR. Tweet him @williamtincup. William serves on the Board of Advisors for Insynctive, Causecast, Work4Labs, PeopleReport, Jurify, TrackMaven, SocialEars, AppLearn, StrengthsInsight, The Workforce Institute, PeopleMatter, SmartRecruiters, Ajax Social Media and is a 2013 Council Member for The Candidate Experience Awards. He also serves on the Board of Directors for Chequed and is a startup mentor for Acceleprise. William is a graduate of the University of Alabama of Birmingham with a BA in Art History. He also earned a MA from the University of Arizona and a MBA from Case Western Reserve University. Application and Entry
Key Information
Programme starts
September 2018 Location: London, Bloomsbury
Application and next steps Applications Students are advised to apply as early as possible due to competition for places. Those applying for scholarship funding (particularly overseas applicants) should take note of application deadlines. Who can apply?
Students most likely to benefit from this programme will have had some training in psychology during their first degree. However, we are more than happy to receive applications from students from other social science backgrounds or fields such as human resources management, marketing/business, management, economics and communications. Given the nature of this programme, we very much welcome application from students with experience of working in business psychology or HR. Application deadlines
All applicants 31 January 2018
For more information see our Applications page. Apply now What are we looking for?
When we assess your application we would like to learn: why you want to study Industrial/Organisational and Business Psychology at graduate level why you want to study Industrial/Organisational and Business Psychology at UCL what particularly attracts you to this programme how your academic and professional background meets the demands of this rigorous programme where you would like to go professionally with your degree Together with essential academic requirements, the personal statement is your opportunity to illustrate whether your reasons for applying to this programme match what the programme will deliver. PLEASE NOTE: All decisions on applications will be made AFTER the deadline has passed. Fees and Funding
Key Information Programme starts
September 2018 Tuition Fees (2018/19)
UK/EU: £10,740 (FT) #N/A (PT) Overseas: £25,880 (FT) #N/A (PT) Note on fees: The tuition fees shown are for the year indicated above. Fees for subsequent years may increase or otherwise vary. Further information on fee status, fee increases and the fee schedule can be viewed on the UCL Current Students website. Location: London, Bloomsbury
Funding For a comprehensive list of the funding opportunities available at UCL, including funding relevant to your nationality, please visit the Scholarships and Funding website. Graduate Student Loans are now available to UK/EU students. For further information: https://www.gov.uk/studentfinancesteps Careers Students are typically expected to enrol in this programme to maximise their employment prospects, enhance their employability, and develop as professional psychologists within large government or commercial organisations (as HR executives, recruitment consultants, executive coaches, leadership and management consultants, etc). In the past couple of year some students have gone on to work/intern at the following companies: Visual DNA Participle Google PHD Media Havas Metropolitan Police Essentia Analytics Royal Bank of Scotland YSC Unilever Metaprofiling Hogan Assessments Contact
Key Information Programme starts
September 2018 Location: London, Bloomsbury
Application and next steps
Contact Information Miss Hannah Spikesley, Teaching Administrator
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