Neil R. Delaney
56 Saratoga Ave. Burlington, VT 05408 h: 802-651-0182 m: 802-922-3789
[email protected] www.neildelaney.me ________________________________ Qualifications: Direct front-end web development experience [HTML, CSS, JavaScript/JQuery, Flash] Direct database management experience [MSSQL] Essential understanding of server-side scripting technologies [ASP.NET, PHP] Excellent proficiency with MS Office Suite applications and Adobe CS5 applications [Dreamweaver, Photoshop, Flash] ________________________________ Education: Certificate in Web Programming, Champlain College, 2010 B.A., Food & Beverage Management, New England Culinary Institute ________________________________ Work Experience: Front End Web Developer/Client Support, November 2010 - Present MyWebGrocer Colchester, VT Responsible for client website issue triage, resolution and communication, content updates, site component and whole site builds. Applications utilized on a daily basis include MS Visual Studio, Dreamweaver, MS SQL Server, SVN (subversion control system), Beyond Compare (file comparison utility), Photoshop, Flash, MS Office, HDA (customer service management and ticket tracking). Data/Operations/Product Specialist, December 2009 – October 2010 MyWebGrocer Colchester, VT Daily workload includes product data entry and maintenance, graphic manipulation, general quality assurance for all product description copy, database upkeep (MS SQL), client support, more for this rapidly growing B2B grocery e-commerce company. Daily duties include use of multiple commercial and proprietary software applications. Telephone Sales Specialist, March 2008 - March 2009 Gardener's Supply Company Burlington, VT Responsible for sales and customer service for this nationally recognized and award-winning catalog and internet sales company. Daily duties include use of multiple commercial and proprietary software applications. Prepared Foods Manager April, 2005 - August 2007 City Market / Onion River Coop Burlington, VT Researched and negotiated purchase, installation, and staff training for ‘ChefTech’ DBMS/commercial food service management software application. Trained staff in computer applications, including authoring of spreadsheets, forms, etc. Chef Instructor, Inn at Essex November 2002 - April, 2005 New England Culinary Institute Essex, VT Consistently utilized, trained staff and students, and promoted use of computer technology in the class room. Instructed disciplines including purchasing and cost control, institutional food service, and more. Operations Rounds Manager April 2001 - November 2002 New England Culinary Institute at H. Lavity Stoutt Community College Tortola, British Virgin Islands Key manager for start-up of this branch campus of NECI. Project management included establishment of three food service operations. ________________________________ Additional Skills:
Freelance web design and consulting Conversational Spanish Excellent written and verbal communication skills Customer service enthusiast! Analytical and on-the-fly problem solving skills Business skills experience including financial planning and analysis, systems planning, marketing, purchasing, cost control, personnel and project management