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AUGUST 2015

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S t i l l t h e P l a c e f o r Yo u r N e w s !

Shannon Funeral Service: Undertaking the needs of families for 150 Years

See Page A21 Historic Calvary Cemetery adds Columbarium Memorial Space Pictured are R. L. Shannon, Sr. (left) with his new partner and cousin, John S. Shannon (right), in front of the new Shannon establishment in Shelbyville around the turn of the twentieth century. The windows read: Funeral Directors, Embalmers, Upholstery, and Furniture.

See Page A16 Take Wing Air Offers Aerial Cremated Remains Scattering Services

SHELBYVILLE,KY— In 1865, the U.S. witnessed the end of the Civil War. That same year, the Commonwealth of Kentucky also witnessed a 43-year old entrepreneur named John William Shannon establish a funeral directing business in LaGrange, making his caskets out of

Shannon Funeral Service

black walnut and cherry wood. His deep desire to help families during their time of grief would form the foundation of five generations of the Shannon family “undertaking” the funeral needs of families in Kentucky. CONTINUED ON PAGE A27

Bosse Funeral Home Turns 150 See Page A17

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Original location of Bosse Funeral Home

LOUISVILLE,KY— The civil war was still raging in 1863 when brothers Henry, Joseph and Ben Bosse were given a contract to provide coffins for Union soldiers who died at the old Marine Hospital in the Portland neighborhood of Louisville. The three brothers were cabinet makers with a workshop located at 214 Green Street,

which is known today as Liberty Street. They would build the coffins and deliver them as needed, while still building fine furniture and cabinets. In August of 1865, they formally changed the name of the firm to H. Bosse and Brothers Funeral Home, still CONTINUED ON PAGE A18

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HAVE YOU SEEN THESE CHILDREN? The photographs below have been provided by the National Center for Missing and Exploited Children. Please help locate these children by posting in your lobby, office, on your bulletin board, etc.

NICKAN ALMASI

SUNDRE’A CAMPBELL

AUGUST 2015

Want

YOUR FIRM to be

FEATURED on the front cover of the

Funeral Home & Cemetery Directory?

Missing Since: 12/31/2009 Missing From: San Ramon, CA Date of Birth: 7/15/2004 Age Now: 11 Yrs Sex: Male Race: White Hair: Black Eyes: Black Height: 3’6” Weight: 35 lbs

“Carrying on the 100 year legacy of our great grandmother is challenging, however so very rewarding. Continuing, as it began in 1915, as an all women-operated firm, we are proud to be a link to such a colorful history. In this ever changing industry, we remember that with hard work, dedication, the ability to move with change and most importantly compassion, one can succeed with anything. Thank you for allowing us to share our story and for this great honor” – Claudette Zarzycki-Zieba, Owner Zarzycki Manor Chapels, Ltd., Chicago & Willow Springs, IL 2015 Cover

Abductor Abd

MEHRAN ALMASI

Date of Birth: 4/21/1960 Age Now: 55 Yrs Sex: Male Circumstances: Both photos shown are of Race: White Nickan. He was allegedly abducted by his faHair: Black ther, Mehran Almasi, on December 31, 2009. Eyes: Brown A felony warrant was issued for Mehran on Height: 5’5” February 11, 2010. They may travel to Iran. Weight: 160 lbs Nickan and Mehran are of Iranian descent.

Missing Since: 2/27/2014 Missing From: Los Angeles, CA Date of Birth: 11/11/1997 Age Now: 17 Yrs Sex: Female Race: Black Hair: Brown Eyes: Brown Height: 5’9” Weight: 247 lbs Circumstances: Both photos shown are of Sundre’A. She may travel to Louisiana.

“We were nominated by our staff as a surprise and we are honored to have been chosen. It has been a wonderful way to share with others in our profession our 100 year history” – Thomas F. McAfee IV, President Thomas McAfee Funeral Homes, Greenville, SC 2014 Cover “I am truly honored and humbled that Russo’s Hillside Chapels was chosen to be the featured funeral home of the year and shared with the funeral industry across the nation. I hope my story inspires all other funeral homes to always pursue their goals because, “Dreams do come true!”” – Joseph A. Russo, President Russo’s Hillside Chapels, Hillside, IL 2013 Cover

Submit your firm’s name, address, phone number(s) and name of contact person on your company letterhead, along with your photograph or line drawing. Include a short description of your facility.

SEND TO

Anyone with information should immediately contact the National Center for Missing and Exploited Children at 1-800-843-5678 or (703)235-3900

FRONT COVER

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FUNERAL HOME & CEMETERY NEWS

Published Monthly by: Nomis Publications, Inc. PO Box 5159, Youngstown, OH 44514 1-800-321-7479 FAX 1-800-321-9040 www.nomispublications.com [email protected]

Subscription: United States $25.00 - Canada/Mexico $50.00 Circulation 21,000 per issue. Overseas rates available. Deadline for Press Releases: 5th of the Previous month. Advertising: Display Ad rates sent upon request. Classified and Shipping Directory rates published in each issue. All advertising must be received by the 5th of the previous month. Due to the vast amount of sources, the publisher is not responsible for the content of any news articles or advertisements. Nor is the publisher responsible for any loss of revenue by failure to insert an advertisement. The contents of any advertisement submitted for publication are only the publisher’s responsibility if the error is made by the publisher’s typesetting department, and then only to the extent of the typesetting charges. Advertisers are responsible for adhering to individual state regulations regarding advertising. The contents of any news article submitted for publication is subject to editing and is published at the sole discretion of the publisher. The publisher reserves the right to refuse any news article or advertisement. The contents of this publication may not be reproduced, in whole or part, without the exclusive consent of Nomis Publications, Inc. Editor: Margaret (Peggy) Rouzzo Owner: Lucy A. McGuire

MONTHLY FEATURES

Classified Ads ............................................................................................... B11 Shipping Directory ..........................................................................................B9 Calendar of Events .........................................................................................B2 Association News .........................................................................................A34 Deaths ..........................................................................................................A45 Educational News .........................................................................................A39 Suppliers News ...............................................................................................B1 COLUMNS: A Proactive Approach to Advance Funeral Planning by Chris Kuhnen ...........A6 Changing Lives Through Laughter by Nancy Weil .........................................A4 Designing Woman by MaryAnne Scheuble ..................................................A20 The Gift of Aftercare by Sherry Williams .......................................................A22 John A. Chew................................................................................................A24 Legal Speak by Atty Harvey I Lapin ..............................................................A10 Let’s Chat by Kristan Dean .............................................................................A8 Memoires des choix des Jacque by Kate Frediani-Gorman .........................A40 Museum Corner ............................................................................................A42 Observations by Steven Palmer ...................................................................A12 OSHA Compliance by Gary Finch ................................................................A14 Protecting Your Families and Your Business by Jim Starks..........................A18 NOTICE The FUNERAL HOME AND CEMETERY NEWS is now sent in two parts. Section A, which includes pages A1-A48 and Section B, which contains the Classified Advertising and consists of pages B1-B20. If you do not receive both sections please call 1-800-321-7479 or email [email protected]. © 2015 by Nomis Publications, Inc.

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SCI and Dignity Memorial® Provide 1600 Homeless Veterans with Military Burials

HOUSTON,TX— Service Corporation going hungry. I’m proud that SCI and International (NYSE:SCI) and its brand Dignity Memorial provide comfort to Dignity Memorial, the U.S. Department those who have served our country.” As of March 31, 2015, SCI owned and of Veteran Affairs, the Veterans of Foreign Wars, along with local government agen- operated 1,558 funeral homes and 465 cies have utilized their resources for the cemeteries in 45 states, eight Canadian past 15 years to honor 1600 forgotten he- provinces, the District of Columbia, and roes through the SCI Dignity Memorial Puerto Rico. Through its business, SCI markets the Dignity Memorial brand, Homeless Veterans Burial program. The SCI Dignity Memorial Homeless which offers assurance of quality, value, Veterans Burial program has provided caring service and exceptional customer dignified services for unclaimed veterans satisfaction. To learn more about the proin 32 states around the country since its gram, visit www.dignitymemorial.com. inception in 2000 including the world’s For more information about Service Corlargest full military honors service for 20 poration, visit www.sci-corp.com. homeless veterans in New York City. It was attended by hundreds of police officers, firefighters, as well as city and state officials. The program provides identification, preparation, transportation, clothing, casket and coordination of a full military honors funeral service. Eligible veterans also receive the opening and closing of the gravesite, a grave liner, a headstone or market, a graveside ceremony and burial in a national cemetery. “Through the program, homeless and indigent veterans who have no family are identified and provid- WEST MONROE,LA— Pictured (L to R) are Zak ed with a proper military Marchelos, Larry Hibbard and Jason McKee of Kilburial,” says Michael R. patrick Funeral Homes shown taking delivery of their Webb, SCI’s executive vice 2015 Dodge Grand Caravan built and sold by Muster president and chief oper- Coaches, Calhoun, KY. ating officer. “Nearly 1.5 Kilpatrick Funeral Homes, established in 1927, is a million veterans are at risk third generation family owned and operated company, of becoming homeless and with Laura Kilpatrick Marchelos serving as president.

Kilpatrick takes Delivery of Caravan

AUGUST 2015

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AUGUST 2015

Cruz-Sojka Funeral Home named to Memorialize Previous Owner and Incorporate Old and New CHICAGO,IL— Walter L. Sojka, a U.S. Army Master Sergeant and veteran of the Korean War, passed on last August. He was the founder and owner of Walter L. Sojka Funeral Homes. He willed his business to the associate director, Edwin H. Cruz, having worked side-by-side for many years. To honor the man he called family, Edwin kept Walter’s name when the ownership transferred over, now respectively, Cruz-Sojka Funeral Homes. The funeral home originated in 1954 when Walter was just 23 years old. Through this time, Walter brought on Edwin, as the only employee. According to Edwin, “Walter first had the idea to go into the funeral business because he wanted to provide personal service. That carried over into him just saying hello to strangers and going that extra mile for people, if they needed help. Walter was truly like family to me and he will be missed. I hope that I can help to carry on his legacy throughout the community.” For more information about Cruz-Sojka Funeral Home, please visit Cruz-Sojkafuneralhome.com.

Higher Settlements • Better Service 20 Years Serving Crematories Free Tote/ No Contracts

Quiram-Peasley Funeral Home’s New Coach CLEVELAND,OH— National Mortuary Shipping (NMS) recently sponsored the first Puerto Rican funeral directors meet-and-greet in Isla Verde, PR. This event attracted many funeral homes from around the area and provided an intimate environment that allowed NMS to personally meet with each client. Diane Krieg-Smith, Angela Berwald, and Lucy Giboyeaux also took this opportunity to bring their children and introduce them to this unique customer base and culture. This provided NMS and the area funeral directors a chance to connect and create a more personal relationship. NMS has been in the business of helping hometown funeral directors with out-of-town deaths since 1981. The company stands firm on its original philosophy that the funeral business is built on personal relationships that cares for, values and respects their customers and the families they serve.

Changing Lives Through Laughter By Nancy Weil

There’s a Way to Handle Every Challenge The Dalai Lama said, “If there is no solution to the problem then don’t waste time worrying about it. If there is a solution to the problem then don’t waste time worrying about it.” Worry is the thief of our well-being, the robber who enters unbidden and takes away our inner peace and joy and purpose and reasons for doing all that we do. Again and again I have worked with clients who have allowed their thoughts to disrupt their day and sometimes their nights. They wake in the middle of the night consumed with fear and worry about situations that may never occur. It is said that FEAR actually stands for: False Evidence Appearing Real. Fear does have its place in our lives. It keeps us from running in front of the hearse or operating our crematory unsafely. It reminds us to use caution at all times and to follow OSHA guidelines. It is only when we allow fear to rule that we get into trouble. The last two months we have explored some common challenges that professionals in our industry face. Notice that I use the word “challenge” not “problem.” I have found that we view a challenge as something we can overcome or find a solution to. The word “problem” is viewed as if we are a victim and dealing with something that is out of our control. We are powerful professionals capable of resolving any challenge that comes our way, so let’s look at some ways that we can re-frame, re-focus and rescind these worries from our psyches.

The mirror issues of either too many or not enough customers. Both of these require you to take a look at your business plan and evaluate what steps can be taken to address whichever issue you are facing. Do you need to expand your community outreach? Is your physical location in need of an update? Do you have enough trained staff to handle your calls each week? This is a time to be bold…and honest with yourself. What will it take in order to grow your business to the next level? Are you willing to make those changes, and if so, in what time period can you reasonably expect to make them? With either of these situations, sometimes the best answers come to you when you retreat. Take a day off, take a walk, take a break, take the time and space to look at everything with fresh eyes. It seems oxymoronic to step back in order to move forward, but the most successful know that this is what it takes to get to where you are going. Customer expectations that are unrealistic. First determine if their expectations truly are beyond what you can provide. When you exceed the family’s wishes, you become a hero in their eyes. They speak of you for years to come, whenever the subject of funerals comes up in conversation. Your services become the bar upon which all other funerals they attend are judged against. However, there are those people who just cannot be satisfied. They want your full attention with no regard to anyone else’s needs. You must understand that these clients are oftentimes insecure and unsure of what they need to do. Reassure them that you will walk them through the entire process and they will not be left unaware or unprepared. Some are just overbearing and cranky. Reassure them that you are listening to what they want, advise them to what you can do for them and offer them options within your capabilities. You can do no more than your best and for some people that just isn’t enough. The dreaded pile of paper. What ever happened to the concept of a paperless society? Computers were supposed to eliminate the need for paper files. Until that day arrives, trees will die as you face the daunting task each day of filling out contracts, death certificates and more. While some things can be moved to your computer, most still need to be printed, mailed or filed. The best way to keep this from becoming overwhelming is to get organized. Re-structure your systems to create forms that auto-fill from one form to the next.

ATLANTA,IL—Don Peasely of Quiram-Peasley Funeral Home recently took delivery of new Cadillac Funeral Coach. Delivery was made by Joe Molina of Royal Coachworks, Inc. in St. Louis, MO. Quiram-Peasley Funeral Home of Atlanta and its affiliate, Peasley Funeral Home, Lincoln, IL serves various communities throughout Logan County.

Streamline your contracts and other forms you use on a regular basis. Create operating systems that are uniform and easy to teach to others. Relegate some of the filing to other staff, when possible. Most of all make sure you know where you put things. Searching for misplaced paperwork is a huge time suck, so know where everything goes and put it there every time. You are never too busy to do it right the first time, so get your systems set and follow the protocol and at least you will always know where to put your finger on things when you need to refer back to it fast. There you have it. Some ideas to get you started on handling challenges, maybe not with ease, but at least to move you from “overwhelmed” to just “whelmed.” September we will cover the final challenges and get you ready to face the Fall with ease and grace and a smile on your face.

With certifications as a Laughter Leader, Funeral Celebrant, Grief Services Provider and Grief Management Specialist, Nancy Weil is uniquely qualified to bring new perspectives into how to best meet the needs of the families you serve. A professional speaker, Nancy travels the country bringing effective tools to reduce stress, combat compassion fatigue and handle grief to companies, associations and conferences large and small. With a passionate interest in the healing qualities of laughter, she is known for her energetic, entertaining and content rich programs. As Director of Grief Support and Community Outreach at the Catholic Cemeteries, Diocese of Buffalo, Nancy has developed the most comprehensive aftercare program of any cemetery or funeral home in the country. She consults with industry professionals in how they can develop or grow their own grief support program in order to maintain contact with the families they serve and develop stronger relationships within their community. She is also available to conduct staff trainings tailored to your specific needs. Her book, If Stress Doesn’t Kill You, Your Family Might, is filled with tools that work to reduce stress and find your “inner happy.” For more information on how Nancy can help you and your business grow, visit her website: www.TheLaughAcademy.com or by email at: [email protected].

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AUGUST 2015

Ferncliff Cemetery Receives Award

Why her? She fought so hard SPRINGFIELD,OH— On June 26, 2015, Stan Spitler, superintendent of Ferncliff Cemetery and Arboretum proudly accepted the 2015 Hermes Gold Award for their presentation brochure. This prestigious award, consisting of a statuette and a framed certificate, was presented by Charlie Kanet of Kanet Advertising, whose creative team designed this 16 page brochure. Hermes Creative Awards is an international competition for creative professionals involved in the concept, writing and design of traditional materials and programs, and emerging technologies. When we first found out that my older sister had breast cancer, we dried our eyes and got to work. We were Maggie’s team. Nothing in this world was going to beat her, not even the big C. For years we fought together, but in the end, she knew the time had come to teach us about dying with grace and dignity.

Whitley Funeral Home’s New Hearse

The funeral director suggested this beautiful Thumbie keepsake with her fingerprint behind a cancer ribbon. I wear it proudly everyday to honor her memory—to tell the world that she fought to win this battle not only for herself, but for women everywhere. That was my big sister Maggie. Every family member needs your help. Suggest

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There’s More To It... Advance Funeral Planning By Christopher Kuhnen

Creating “The Perfect” First Call Sheet My convention season is just about concluded for the year. The last funeral director convention of 2015 I will be attending is the National Funeral Directors Association Annual Convention, October 18-21 in Indianapolis, Indiana. I hope to see you there! One thing I noticed this year, at the state conventions I was lucky enough to attend, were the large number of display booth exhibitors, who were freely giving away First Call Sheets. Each exhibitor was trying to convince funeral directors their specific First Call Sheet was truly the finest in the land. I decided to pick up a copy of all the First Call Sheets I could lay my hands on and see for myself who had the best. It proved to be more challenging than I originally thought. They were all rather good! Who had the best? Who possessed “the perfect” First Call Sheet? As a longtime Funeral Director, I assure you I have utilized my fair share of First Call Sheets over the years.

I find them extremely handy and useful especially in the middle of the night when my cell phone goes off and I need to take a death call from the hospital, nursing home, or answering service. First Call Sheets have been a staple in the funeral profession for as long as I can remember. Truth be told, they probably can be traced back to the time of the invention of the telephone. With so much time for improvements, who has the most complete, useful, and downright “perfect” First Call Sheet in funeral service today? I believe it has yet to be created. I believe it is still out there. I believe it is locked away in the minds of hundreds of thousands of funeral directors who, if given the opportunity, would come together to offer their advice, experience and thoughts on just exactly what questions, elements, and valuable information needs to be gathered on “the perfect” First Call Sheet. That is where YOU come into the picture! With your help, input, ideas, thoughts, comments, advice, etc. I would like to attempt to create “the perfect” First Call Sheet. A First Call Sheet to outshine any other available today. A First Call Sheet, which by its very nature, will make your job easier, smoother and more profitable. A First Call Sheet that is eco-friendly in its design, paper and ink elements. A First Call Sheet that any funeral home would be proud to call their own. A First Call Sheet that will literally make you weep with joy. OK… I went a little overboard with that last statement! Will you help me create such a marvelous wonder? I’d love to know what you’d like a First Call Sheet to contain: design, size, ink color, feel of the paper, etc. E-mail your suggestions, ideas, and comments to me directly at ckuhnen@uflife.com. My deadline to hear from you is October 1, 2015. Once I have everyone’s input, I will go to work with my talented design team to create

KANNAPOLIS,NC—William “Whit” Whitley, president of the Whitley’s Funeral Home recently took delivery of a new model Armbruster-Stageway Crown Soverign Cadillac Hearse. Delivery was made by Bill McKeithan representing Crain Sales of Albemarle, NC. With more than 90 years of experience, Whitley’s Funeral Home is committed to serve the families of Cabarrus and Rowan Counties with the utmost care and compassion and continues to serve the families with three generations of ownership.

“the perfect” First Call Sheet. The “new” First Call Sheet pads will be unveiled to funeral homes after January 2, 2016. I will have a large supply of them printed over the Christmas holidays. I will gladly give them away to anyone who makes a request. You might as well e-mail me now and ask me to save you a pad or two as they come off the printing press. I’m happy to oblige. Something this good needs to be shared. Think of it! “The Perfect” First Call Sheet will be ready for you to start using in just a few short months. Won’t you help create it? E-mail me your ideas right now!

Christopher Kuhnen of Edgewood, Kentucky is a 29 year veteran of funeral service. He is perhaps best known as an industry go-getter and progressive leader. As an insider into excellence, he is a trustworthy advisor to many funeral home and industry professionals. Kuhnen spent a good portion of his career working for a family owned and operated funeral home and national pre-need sales and marketing organization. He additionally was the architect and founder of Funeral Profit Protectors, LLC. Currently he serves as Vice President of Pre-Need Marketing for the Unity Financial Life Insurance Company, Cincinnati, Ohio. Chris is a Kentucky Licensed Funeral Director, Life Insurance Agent, Certified Pre-Planning Consultant (CPC), Insight Institute Certified Funeral Celebrant and Certified Marketing Specialist, as bestowed by the former American Marketing Academy. Chris can be reached at (859) 307-7223 or [email protected].

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AUGUST 2015

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AUGUST 2015

Houk-Johnson-Terry Funeral Home sponsors Flag Day Program at local Elementary School www.rosewoodclassiccoach.com

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EDMESTON,NY— For twenty-three consecutive years, students in the Morning Program at Edmeston Central School have celebrated Flag Day (June 14) with miniature

Independent & Family Owned Since 1945

®

American Flags presented by Gordon and Joan Terry, owners of the HoukJohnston-Terry Funeral Home in Edmeston. Their son, Royce Terry, was born June 14, 1992 and in honor of Flag Day the funeral home has donated a small

parade flag to each student. Also as part of the celebration, a local Boy Scout troop demonstrated how to correctly fold the American Flag and explained flag protocol. In addition, the Edmeston Central School junior band performed.

Alexander Funeral Home Takes Delivery at NCMFDA Convention

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Let’s Chat By Kristan Dean

I am trying to continue my column from last month and I find myself still having difficulty putting my thoughts together. My emotions feel too raw. It isn’t that things aren’t getting better, they are. It is just that our family has yet to be able to breathe. As soon as I type these words they feel selfish, because there is no way I am as emotionally raw as the families that are reeling from a sudden death and now need to plan a funeral. That was me some 20 years ago when I was a wife in absolute grief with no idea how to plan a funeral or how difficult it can be to answer the one question almost every person asks: “How did he die?” The short answer is that my husband died of a heart attack. The real answer is even 20 years later there are still times when someone asks me that question and my heart breaks just a little. That question can take me back to the moment I dialed 911 with my toes so that I could continue to give my husband CPR. It doesn’t take me back every time, not even close, but there are still times. This is why I never ask anyone how their person died.

It is also why I never asked anyone I met at the hospital why they were there, including the young woman on the floor outside of the Neuro Surgical Intensive Care Unit at Beth Israel Hospital that I came across while running from the Surgical Intensive Care unit to my sleep room. To be honest I cannot even tell you what she looks like and it doesn’t matter. All I know is that I was running down the hall to get something for my dad when my body began to stop. I tried to ignore it. I even got a few steps past her. I cannot tell you what made me stop except to say as I walked past her I felt a physical pull towards her that I could not ignore. I took the four steps backwards reached out my hand and said, “I am not with the hospital, I am a family member and I know there are times in our lives when words can’t help. May I sit with you?” She took my hand and I sat down. Without my saying a word she told me she was sitting there because her dad was pulling the plug on her grandmom right now. I didn’t ask why. I took both her hands and said I have no idea where you are in faith. If you believe in Heaven, Paradise, Nirvana, or that all we get at the end is one big nap. I only know at this moment as tired as I am a big nap sounds like paradise. That’s the moment she let me know the divine had brought us together. She told me that she did not have to be in the room because she was there when her grandmom’s spirit left. I gave her a hug and said I have something for you. I then got up, ran to my dad’s room in SICU, told him everything that just happened, and we knew I needed to give her “A Gift From Heaven.” I took a few minutes to get my dad settled and ran out of

CONCORD,NC— Alfred Alexander of the Alexander Funeral Home, Inc of Charlotte, NC accepting delivery of his new 2015 Armbruster-Stageway L-6 Raised Roof Commercial Cadillac Limousine at the NCMFDA Convention in Concord, NC. The unit was sold by Bill McKeithan representing Crain Sales of Alebmarle, NC. Established in 1914, Alexander Funeral Home, Inc is the oldest African American owned and operated business in Mecklenburg County.

SICU just in time to see the young woman, her dad, and another woman walking away. I ran after them put my hand lightly on her dad’s shoulder and said I am not with the hospital, I am a family member, and this is for your daughter. As the young woman opened the silver box and showed her family the Angel Chime, the dad collapsed in tears on my shoulder, the older daughter mouthed thank you, and the youngest held her grandmom’s angel to her heart. I now know that her grandmom’s spirit is why we met. I pray this woman helps you open your heart to how the divine can lead you and hope you will read my next column about the spiritualist, the rabbi, and the elevator.

In 2000 Kristan Dean began working with her family to bring Merry Christmas From Heaven® to all who need the gifts’ message of Comfort, Love, and Faith. Today she is the Vice President of Marketing and one of the primary members of her family’s Bereavement Ministry. Thanks, in great part, to the thousands of funeral directors and retailers nationwide who make Merry Christmas From Heaven® a part of their communities, countless numbers of families reach out to their family every year. Their bereavement ministry helps families realize that those in Heaven live forever in our hearts. Their love is with us always. Prior to Mooney TunCo, Inc. Kristan worked with companies nationwide helping them build revenues by creating greater sales opportunities through the use of sales intelligence and marketing alignment.

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Legal Speak By Atty. Harvey I. Lapin

Trusting Requirements for Pre-Need Cremation Sales The number of consumers that select cremation continues to increase. The National Funeral Directors Association reports that the national average for 2015 is expected to be 48.2% and in 2020 is predicted to reach 55.8%. The Cremation Association of North America (CANA) continues to report the number of consumers that select cremation will continue to increase. CANA summarized the reasons for the increase derived from consumer surveys as: 1. Cost; 2. Range of Options for disposition of the cremated remains versus traditional burial; 3. Environmental considerations and impact; 4. Geography and transient nature of the population; and 5. The increase of religious acceptance of cremation.

AUGUST 2015

Catholic Management Services Joins Forces with the Archdiocese of San Juan SAN JUAN,PR— Catholic Management Services (CMS), a Church-owned, nonprofit organization that offers strategic business planning and professional services for today’s Catholic Church, has signed a Management and Consulting Services contract with the Archdiocese of San Juan, Puerto Rico. Partnering with this new client-diocese expands the reach of CMS, which already offers its management and consulting services to multiple dioceses across the United States. As part of its mission, CMS will place at least one of its executive members in San Juan on a weekly basis for the first six months of their involvement, focusing The Cathedral of San Juan Bautista, one of the oldest buildings in San Juan, and the second oldest cathedral in the Americas. It is an operating church within the Archdiocese. on strategy, evaluating the market and building a business plan that will contribute to the Archdiocese’s long-term success. CMS will assist with the design, financial plans and the development of two new cemeteries, review and implement necessary changes to the sales and marketing program, and recruit/hire an Executive Director of Cemeteries for the Archdiocese. Once the Director is hired and trained, CMS will step into its usual role of setting long-term strategy for the Archdiocese in its funeral and cemetery ministries. “There is a very large population of Catholics on the island, with a very strong affinity for the Church, and we want to ensure that they are all wellinformed about how the Church can serve them at the end of life,” said Robert Seelig, Chief Executive Officer. The Archdiocese of San Juan has assisted several other dioceses in Puerto Rico to become more involved in funeral and cemetery ministry as well. As a result of those Puerto Rico,” said Seelig. “By reaching out and educating, relationships, CMS will be working with four out of the we are confident we will be able to evangelize by our actions six Catholic dioceses in Puerto Rico, including: Ponce, with both regular church-goers as well as those who may have lost their connection along the way.” Mayaguez and Fajardo-Humacao. Catholic Management Services was formed as a 501(c)3 CMS is unique within the Catholic Church in many ways. On the mainland United States, CMS is usually introduc- nonprofit to serve the greater Catholic Church at the reing the funeral component to an existing Catholic cemetery quest of bishops and dioceses to provide funeral and cemesystem and then driving to make greater connections with tery consulting and management services. CMS staff works parish communities. In Puerto Rico, the Archbishop began in numerous dioceses supporting over 30 active cemeteries to reinstitute funerals directly in coordination with the local conducting 10,000 burial services annually and 10 funeral parishes. In addition to deepening and growing these rela- centers providing over 2,500 funeral and cremation servictionships, CMS will be extending the ministry of the Arch- es. CMS’ unique “shared services” model has reinvigorated a vital ministry producing positive financial results when ordiocese more into cemetery services. “CMS hopes to solidify the role of Catholic Church in ganizations are being challenged to sustain their operations. end-of-life decisions for the communities and families of For more information, please visit www.cmsmission.org. The increase in the selection by consumers of cremation services has resulted in refocused marketing programs by progressive members of the industry. A major portion of these marketing programs involves pre-need sales of cremation services and merchandise. The intent is to direct the future market increases towards these industry members. Pre-need sales are probably at a higher price level since the seller will have a better opportunity to explain the various options. One legal area of concern is the trusting requirements for preneed sales of cremation merchandise and services. The trust laws of the various states are not consistent. Some state laws treat the sales proceeds from pre-need cremation services and merchandise under the pre-need funeral sales laws. Other state laws treat the sales proceeds from pre-need cremation services and merchandise under the pre-need cemetery sales laws. The trusting amount and refund provisions can vary tremendously depending on the pre-need sales law that applies. For example, the pre-need sale of cremation services and merchandise in Illinois is covered under the Illinois Pre-need Cemetery Sales Act (Sales Act). Section 815 ILCS 390/4 (E) of the Sales Act provides the definition of “Cemetery Services” to include the “services customarily performed by…crematory personnel…in connection with the…cremation of a dead human body.” Cemetery merchandise includes a columbarium and niches. Urns and urn vaults by implication are included. Section 815 ILCS 390/15 (a) of the Sales Act provides for the trusting of 50% of all of the proceeds from the sale of covered services and merchandise except for any amounts attributable to sales taxes or credit life insurance premiums. The consumer under the Illinois law has limited rights to cancel a contract and obtain a refund. If the provider does not perform the purchaser, beneficiary or the purchaser’s survivors has the right to a refund of the sales price and any interest earned on the amount deposited in the trust fund. The pur-

chaser or a beneficiary, after a sales contract has been fully funded, may cancel the contract and receive a refund of the amount in the trust fund plus any undistributed earnings on that amount. If a sale is covered under a funeral pre-need sales law in a state the trusting requirement is customarily 100% of the sales proceeds for the cremation services and merchandise sold on a pre-need basis. In addition, the purchaser typically has the right to cancel at any time and to receive a refund to the total amount paid, plus any earnings from the trust fund. Obviously, all subscribers should check the laws in the states where they operate in order to make sure they are in compliance. This article is for the information of subscribers and does not constitute legal advice. All subscribers should accordingly consult with their own attorney to make sure they are in compliance with the legal requirements for their own companies in the states where they operate.

Harvey I. Lapin, P.C., is a member of the Illinois Bar and Florida Bar. He is a member of the faculty at the John Marshall Law School in Chicago and is presently teaching the subject of Tax Exempt Organizations. He is also associated with Florida-based law firm Sachs, Sax & Caplan, leading the firm’s Funeral, Cemetery and Cremation Practice Group. He has written numerous articles on the subject of taxation, funeral and cemetery law. The subject discussed in this article and future articles resulted from the questions from readers. The author is licensed to practice law in Illinois, Florida and Wisconsin. He has been involved with legal matters related to the industry in almost every state and can be reached by phone at 847-334-1983 or by email at [email protected].

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AUGUST 2015

NEBAS enters Japanese-USA Market with “High in Demand” Sea Burials

Like Us On Facebook! MARSHFIELD HILLS,MA— New England Burial at Sea, LLC (NEBAS) founder, Captain Brad White reports that the country of Japan has a new and genuine interest in New England and it does not relate to Blue Fin Tuna category, but in the sea burial category. Kenji McCulley, Associate Producer, General Bureau for America of NHK, Japan’s national television network, aka Japan Broadcasting Corp. stated, “This burial at sea topic is of great interest to our audience as Japan is facing an increasing scarcity of land for cemeteries. People are looking for better ways to bury their loved ones.” “The NHK documentary team from New York and Tokyo showed an interest in our business model and was invited to attend a private family burial at sea event on June 29, 2015 where they recorded a New England family performing the dual scattering of the cremated remains of their father and sister. The ceremony took place east of Plum Island, Massachusetts, USA a place where they loved to summer with their final wish to be scattered there. The family contacted NEBAS and easily arranged the beautiful scattering ceremony attended by family and friends and followed by a catered luncheon,” said White. CONTINUED ON PAGE A32

Observations By Steven Palmer

Fun House “Who embalms the Undertaker when he dies?” –Alison Bechdel, Fun Home: A Family Tragicomic When third generation funeral director Bruce Bechdel stepped to his death into the path of a Sunbeam delivery truck, either by accident or intentionally, no one thought his family’s story would be a bestselling book and an award winning musical. His daughter Alison thought their story needed to be told. Her 2006 memoir Fun House went on to be a New York Times bestseller and was made into a musical which just won five Emmys on Broadway. “Fun House” was her family’s nickname for the Bechdel Funeral Home of Beech Creek, Pennsylvania. The rural town (population ranging from 670-750) made funeral directing a part-time job. Bruce Bechdel, who assumed the duties of the family business when his father died in 1963, was also a high school English teacher. He was a lover of literature, an authority in Victorian architecture, an accomplished genealogist, an aspiring bon vivant and a closeted homosexual. The core of her chronicle is her relationship with her father from a young age to his death at age 44, by the “canary caravan of death” (the delivery truck), when she was a college student. Their troubled bond culminated when she told her parents that she was a lesbian. He died two weeks later, crossing a rural highway, clearing brush at a house he was restoring. Alison stays convinced that he intentionally ran in front of the vehicle while others, including the driver, contend it was a tragic accident. Her mother was an actress and a writer who did not give Alison much solace as she rebelled against flowered wall paper in her room and frilly dresses, preferring more mascu-

placed on his grave at Hays-Fearon Cemetery. “I javelined this ugly brass holder and all into the cornfield that immediately adjoins his plot at the edge of the cemetery.” She doesn’t explain her reason. The book was banned as pornography in Marshall, Missouri (there are depicted scenes of intimate lovemaking that are unnecessary). In 2008, it was an issue of contention at the University of Utah. In Charleston, South Carolina, the Palmetto Family, a conservative group affiliated with Focus On Family, protested its inclusion as a reading selection for incoming freshman. When civil liberty groups fought them, the college received a funding cut of $52,000. After a lengthy and contentious battle, the funding was restored but only to the study of the US Constitution and the Federalist Papers. The book has been translated in many languages worldwide. Bechdel’s book was made into a musical in 2013 with lyrics by Lisa Kron and scored by Jeanine Tesori. It played off Broadway until April 2015. The production earned a dozen Emmy nominations and won five Emmys including Best Musical. One of the actresses portraying Alison (age 10) won an Obie Award, the youngest actress to win an Obie. It also won or was nominated for many other awards including Lucille Loren Awards, New York Drama Critic’s Award, Outer Critics Award, Drama League Award, and the Drama Desk Award. It was nominated for six Tony Awards. The book and the musical do not denigrate funeral service, but Alison does not show any respect for it. The story is an interesting glimpse into a dysfunctional family. What brought father and daughter together in the end was what kept them apart during their lives.

line, or at least gender neutral things. Her father sought to keep her as feminine as possible. These issues set up the complicated family dynamics as her brothers, Christian and John, are relatively minor players in her book. Alison is an accomplished cartoonist and her biography is told in comic form. Some of the depictions of family vacations are painstakingly drawn to look like photographs. Portions of letters and writing are also realistically recreated. Though the funeral home aspect is not the main focus, she does recall playing in caskets, helping vacuum and clean and her father showing her a young cousin and another man on the embalming table. She comes across as a willful and ungrateful child as she constantly battles her father. Alison becomes aware of her homosexuality and begins to suspect her father’s behaviors. Her mother does not go with the family on vacations but Bruce is always accompanied by a young male “babysitter”. A trip on the Fourth of July to Greenwich Village in New York opened her eyes to the areas her father took their family. Years later, her mother told her of her father’s affair with “Roy”, the babysitter they knew so well. When she “came out” to her father, he reluctantly confessed some same sex experiences which Alison took as a new level of positive communication. Her mother, who seemingly knew of her husband’s other life for years, asked Bruce for a divorce shortly afterwards. Then Bruce died under the delivery truck. A sense of guilt is felt in Alison’s story as she just had a dream where she tried to show her father a beautiful sunset; but it was gone when he looked. Alison is not kind to funeral service as she describes his “I was Spartan to my father’s Athenian; Modern to his appearance in the casket. “My father could have used a Victorian; Butch to his nelly; Utilitarian to his aesthete.” barber, His face was rough and dry, scraped clean with no –Alison Bechdel help from the expensive lotions and aftershaves in the silver tray in his bathroom at home.” She contemplates a funeral director’s death: “All the years Steven Palmer entered funeral service in 1971. He is an honors gradspent visiting gravediggers, joking with burial vault sales- uate of the New England Institute of Applied Arts & Sciences. He has man and teasing my brothers with crushed vials of smell- been licensed on both coasts, he owns the Westcott Funeral Homes of and Camp Verde, AZ. Steve offers his observations on curing salts only made my own father’s death more incompre- Cottonwood rent funeral service issues. He may be reached by mail at PO Box 352, hensible.” Cottonwood, AZ 86326, by phone at (928)634-9566, by fax at (928)634During his funeral, listening to the platitudes bestowed 5156, by e-mail at [email protected] or through his webupon him, she wanted to scream out: “He killed himself site at www.westcottfuneralhome.com or on Facebook. because he was a manic-depressive, closeted fag and he couldn’t face living in this small-minded town one more second!” www.nomispublications.com Her father was an Army veteran, a flag and holder was

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AUGUST 2015

Zarzycki Manor Chapels, Ltd. announces 2015 Scholarship Recipients CHICAGO,IL— Zarzycki Manor Chapels, Ltd. had the privilege of honoring nine eighth-graders at three local elementary schools with their annual educational scholarships. The family owned and operated funeral home has been presenting the scholarships since 1989. Each scholarship is in the amount of $100 and is awarded to the top two scholastic average graduates. In addition to these honors, they also award a second scholarship to a female graduate at each school. The “Agnes Zarzycki

Willow Springs School Recipients (L to R) Claudette Zarzycki, Nicole Saenz, Cesar Valdez, Jeannee Sison and Charmaine Zarzycki.

SPECIALIZING IN

St. Richard School Recipients (L to R) Monserate Macias, Vanessa Paez, Issac Acosta and Charmaine Zarzycki.

DESIGN PRODUCTS VENTILATION

720.583.1886Visit our idea gallery | duncanstuarttodd.com St. Bruno School Recipients (L to R) Claudette Zarzycki, Laura Davalos, Sergio Gaona, Paola Vazquez and Charmaine Zarzycki.

SEND US YOUR NEWS PO Box 5159, Youngstown, OH 44514 Fax (800)321-9040 [email protected]

OSHA Compliance By Gary Finch

Do You Have a Fire Extinguisher Education Program? Every business that has portable fire extinguishers, including funeral homes and cemeteries, should have a written firefighting plan. In addition, any employee authorized to operate a fire extinguisher should have observed or taken part in an actual fire extinguisher demonstration. Space does not allow us a chance to display a full section on Fire Extinguisher Training. The full plan features six sections and a quiz. We have featured Section Five. OSHA Standard 1910.157(g)(1) states: “Where the employer has provided portable fire extinguishers for employee use in the workplace, the employer shall also provide an educational program to familiarize employees with the general principles of fire extinguisher use and the hazards involved with incipient stage firefighting. If you do not have a plan to comply with 157(g)(1), you need to get a full plan. You should also check into other required written, training, and documentation programs OSHA requires.

Fire Extinguishers/Section Five/Rules for Fighting Fires – Oklahoma State University Fires can be very dangerous and you should always be certain that you will not endanger yourself or others when attempting to put out a fire. For this reason, when a fire is discovered: Assist any person in immediate danger to safety, if it can be accomplished without risk to you. Activate the building fire alarm system or notify the fire department by dialing 911 (or designating someone else to notify them for you). When you activate the building fire alarm system, it will automatically notify the fire department and get help on the way. It will also sound the building alarms to notify other occupants, and it will shut down the air handling units to prevent the spread of smoke throughout the building. Only after having done these two things, if the fire is small, you may attempt to use an extinguisher to put it out. However, before deciding to fight the fire, keep these rules in mind: Know what is burning. If you don’t know what is burning, you don’t know what type of extinguisher to use. Even if you have an ABC extinguisher, there may be something in the fire that is going to explode or produce highly toxic smoke. Chances are, you will know what’s burning, or at least have a pretty good idea, but if you don’t, let the fire department handle it. The fire is spreading rapidly beyond the spot where it started. The time to use an extinguisher is in the incipient, or beginning, stages of a fire. If the fire is already spreading quickly, it is best to simply evacuate the building. When evacuating a building, close doors and windows behind you as you leave.

Achievement Award” is in honor of the foundress of the family-owned and operated business which she started 100 years ago. “We

are so proud to be celebrating a century in business this year,” said owner Charmaine Zarzycki. CONTINUED ON PAGE A15

Do Not Fight the Fire If: You don’t have adequate or appropriate equipment. If you don’t have the correct type or large enough extinguisher, it is best not to try to fight the fire. You might inhale toxic smoke. If the fire is producing large amounts of smoke that you would have to breathe in order to fight it, it is best not to try. Any sort of combustion will produce some amount of carbon monoxide, but when synthetic materials such as the nylon in carpeting or foam padding in a sofa burn, they can produce highly toxic gases such as hydrogen cyanide, acrolein, and ammonia in addition to carbon monoxide. These gases can be fatal in very small amounts. Your instincts tell you not to. If you are uncomfortable with the situation for any reason, just let the fire department do their job. The final rule is to always position yourself with an exit or means of escape at your back before you attempt to use an extinguisher to put out a fire. In case the extinguisher malfunctions, or something unexpected happens, you need to be able to get out quickly, and you don’t want to become trapped. Just remember: always keep an exit at your back.

Gary Finch is a licensed funeral director and embalmer in Texas. He founded Compliance Plus in 1992. Today, they represent over 700 funeral homes and cemeteries in 37 states. Compliance Plus also serves as an advisory consultant for the International Order of the Golden Rule. For more information on Compliance Plus visit www.kisscompliance.net. Contact Gary by phone at (800) 9501101 or by e-mail at [email protected].

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Atlanta Bridge named for Funeral Director Willie A. Watkins

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At the Bridge Ceremony (L to R) Atlanta City Councilman Kwanza Hall, GDOT Board 5th Congressional District Stacey Key, State Representative Able Mable Thomas, Mr. Willie A. Watkins, State Representative Pat Gardner, Mrs. Cynthia Watkins, and Ms. Farris Watkins.

ATLANTA,GA— State Representative Sheila Jones joined the community on Monday, May 25, 2015 for the Willie A. Watkins Bridge Ceremony. The bridge is located at Interstate I-20 at exit 55A at West End/Joseph Lowery in Atlanta. Governor Nathan Deal signed Senate Resolution 126, which approved the dedication of the bridge. Willie A. Watkins was among the list of outstanding citizens. Senate Resolution 126 concludes that it is abundantly fitting and proper that the extraordinary accomplishments of this distinguished Georgian be appropriately recognized by dedicating a bridge in his honor. “Willie Watkins is one of Georgia’s native sons,” said State Representative Jones. “He has invested greatly in the community and deserves a permanent bridge to salute his contributions and years of service to thousands of families in Georgia.” The dedication of the Willie A. Watkins Bridge is being held in conjunction with the 23rd Annual Willie A. Watkins Community Day Appreciation Festival in West End. “Growing up, my grandmother and mother instilled in me the importance of giving back and helping others,” said Watkins. “I am honored to have a bridge named for me in my lifetime. I hope that the bridge will serve as a reminder to Georgians, especially the next generation of leaders, that always give

your best in what you do and that there is never a substitute for hard work to reach your dreams. Let your good works speak for you.” Willie A. Watkins Funeral Home has served thousands of families, including Mrs. Coretta Scott-King, Mr. Herman J. Russell, Sr., Deacon R. Roscoe Morrow and Mr. Bernard Moore. Watkins has long been recognized for his expertise as a mortician and funeral director and the compassionate role he has played during the most difficult time of a family’s life. A native of Scottsdale, GA, Mr. Watkins was called to the mortuary field at a young age after accompanying his grandmother each weekend to funeral services of friends and neighbors in the small community. He observed how important it was for families to see their loved ones remembered with dignity and grace. Watkins’ first job was at the age of eight, placing flowers alongside the hearses for a local funeral home. His eagerness to excel in the field of mortuary science was evident when he was hired as a teenager by Thornton Mortuary, where he learned the heart and soul of the funeral services business. During his sophomore year at Morehouse College, Watkins left college to become part of the first class at Gupton Jones Mortuary College, where he earned an associate’s degree in mortuary science.

Willie Watkins

Watkins became a licensed funeral director and embalmer in 1971, and in 1978, at age 29, he purchased a building in the historic West End of Atlanta which he would grow to become the epicenter of a mortuary business empire. His memberships include the National Funeral Directors Association, National Funeral Directors & Morticians Association, Inc., the Georgia Funeral Service Practitioners Association and the 100 Black Men of Atlanta. Willie A. Watkins Funeral Home, Inc. has five locations, all of which are impeccably designed to make guests feel comfortable at a time when they are most ill at ease, and serves more than 1,000 families a year. Mr. Watkins sets the standard for personal service, offering families the release of doves, signature flower cars, black cars with silver tops, and horse drawn carriages for processionals.

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Zarzycki Manor Chapels announces Continued from Page A14 Scholarship Recipients When Agnes Zarzycki immigrated to the United States in 1887, just over half of school-aged women attended school, and over twelve percent of foreign-born immigrants were illiterate. Despite the social trends at the time, Agnes demonstrated a commitment to her own education, becoming one of the few women in the early 1900s who had graduated from mortuary school. And so, in 1915, as the first Polish-American, woman funeral director in the City of Chicago, Agnes Zarzycki showed great courage, strength, leadership and independence within her community.

“We wanted to help recognize young women in today’s community who are strong leaders and contributors, demonstrate their individuality, creativity, energy, intuition and ingenuity,” said Claudette Zarzycki, Agnes’ great granddaughter and another funeral home owner. “We believe that the future lies with the success of our young people. We believe that excellence in our schools is a direct reflection of excellence in leadership and that is why we continue to award our scholarships: an honor designed to identify, recognize, reward and encourage students.”

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F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n A

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AUGUST 2015

Historic Calvary Cemetery adds its first above-ground Columbarium Memorial Space QUEENS,NY— Located in the Woodside Area of Queens, Calvary Cemetery was the first major cemetery to be established beyond the island of Manhattan by The Trustees of St. Patrick’s Cathedral. Since its historic beginning in 1848, the Catholic cemetery has seen nearly two million burials. Over the years, the land has been completely developed. “We are currently involved in a space recovery project,” says Louis Bertuzzi, Director of Financial Operations for The Trustees of St. Patrick’s Cathedral, which owns the cemetery along with three others in the region. “At Calvary we have 365 acres, and it’s been considered full for a long time,” he says. Looking for new ways to offer memorial space for

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The columbarium provides new memorial space in a 167-year-old cemetery.

its Catholic community – and recognizing the growing number of those who choose cremation – Bertuzzi, along with George Borrero, Managing Director, Andrew Nagle, Associate Managing Director, and Joseph Giulietti, Superintendent at Calvary, began the process of developing plans for the cemetery’s first columbarium. “We’re involved in a strategic planning process for our four cemeteries, and we see that approximately 15 percent of our sales are cremation, either in ground or above ground,” says Bertuzzi. “That’s less than the national figure, but we see that this is an option that the Catholic faithful choose and want, and we’re prepared to offer these different types of options to our community.” Coming up with the space for a columbarium at Calvary was the first hurdle.

They identified an area where there was an old field workers’ building that wasn’t being used anymore. “We demolished it, cleared the area and did some site work in order to locate the columbarium there,” says Bertuzzi. The team worked with Grever and Ward Landscaping Architects, a leading cemetery planning and design firm, to design the columbarium site. “They recommended Eickhof Columbaria,” says Bertuzzi. “We did our due diligence and retained Woodard and Curran, a leading engineering, science and operations company to review the plans and specifications to make sure these structures would stand the test of time. They confirmed it was a very good quality, well-built structure.” CONTINUED ON PAGE A22

AUGUST 2015

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Take Wing Air Offers Aerial Cremated Remains Ash Scattering Services HOLLIS,NH— Take Wing Air, a New Hampshirebased aviation firm, offers an affordable solution to Take Wing Air’s founder finding a final resting place and specialized aircraft for cremated earthly remains in a more heavenly fashion. From its home airport in Nashua, Take Wing will scatter the ashes of a departed family member, loved one, or pet by air at the family’s predetermined location while soaring the skies above the mountains, lakes, and seacoasts of New England and New York. Bill Dino, owner and Close-up of Take Wing operator of Take Wing Air’s specially designed Air, says, “Although I have scattering system been a pilot for many years, I first got the idea of doing aerial ash scattering commercially after I performed this service for my own parents. It brought a fitting closure to their lives and gave us comfort.” After doing a little the cremains will always drift down and research, Dino found there was a need for away from the plane. There is never an issuch a service in this area. sue of cremated ash coming back into the As part of their service, Take Wing Air cockpit or impacting the side of the plane. provides a witnessed certificate document- Dino reports this is a common problem ing the time and location of the release of with many competing services or “pilot the cremains and a Google map overlay of friends” who volunteer to help. the flight. Aerial ash scattering can take Take Wing Air has been offering proplace at a large selection of locations over fessional aviation services to the New land or sea throughout New England and York/New England area since 2011. Eastern New York. They are also able to All of Take Wing Air’s pilots hold comhonor special requests such as music, fly- mercial pilot ratings. More informaovers or readings. tion is available at www.takewingair. Take Wing Air uses a specially modified com. Find them on Facebook at www. twin engine plane that allows a loved one’s facebook.com/TakeWingAir and Youashes to be released through the bottom of Tube at www.youtube.com/channel/ the aircraft in a safe and dignified manner; UCcYzMyhqL8sDznpxSF7DTEA.

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making their wood products in addition to conducting funerals and providing carriages known as hacks and accompanying casket hearses. These horse drawn carriages were still a part of the Louisville scene as late as 1916, when Cave Hill Cemetery finally relented and allowed “new fangled” horseless carriages into the cemetery. In 1920, Henry Bosse, Jr. purchased a mansion at Broadway and Hancock Street and moved the firm there. The firm later purchased property in the Germantown neighborhood at Barret Avenue and Ellison Avenue which had been the sight of a nursery. There they designed and built the first building to be used as a funeral home in the city, opening the doors in 1950. At that point the old funeral home on Broadway was closed. The firm remains at this location to this day, although it has grown with three major remodels and expansions since being built. As mentioned before, the firm was started by brothers, Henry Sr., Joseph and Ben Bosse. Brother Ben Bosse died in 1881 and Joseph died in 1913, leaving Henry Sr. and his son Henry, Jr. to carry on the business. After the death of Henry Bosse Jr. in 1943, the name was changed to Bosse Funeral Home. Henry Jr. was succeeded by his son Robert Bosse. Robert was responsible for incorporating the company and left ownership of the business to his nephew, William H. Wagner and his longtime employees, W. Ray Flamm and J. Robert (Bob) Reed. While Ray holds the second oldest Funeral Director and

Protecting Your Families and Business By Jim Starks, CFuE, CCrE

Due Diligence Still Necessary with Third-Party Crematories A majority of funeral service providers use a third-party crematory. And a majority of these firms have not performed the proper due diligence that needs to be done! Funeral service providers have the fiduciary responsibility the family has entrusted to the firm. By ignoring the proper due diligence, you could be neglecting the trust the family has given your firm. Remember: Cremation is an irreversible process; once it has been completed it cannot be reversed. The goal of all crematories should be to return the largest amount of cremated human remains possible, and to keep the co-mingling to the least amount possible. To perform the required due diligence to ensure a thirdparty crematory meets acceptable standards, request a copy of their policies and procedures. Read them, come back and verify they are following their policies and procedures. If your request produces a one-page sheet – or worse, nothing at all – find another crematory. Part of ensuring standards are met includes inspecting the crematory yourself, or hiring an auditor to do so. Non-negotiable items: 1) the crematorium should be clean and orderly at all times. 2) Areas of the crematorium should not be used as general storage or have dead insects on the floor. 3) And no dust should be lying on the equipment or furniture, as it

could be small particles of cremated human remains. Further, there should not be any cremated human remains around the clean-out door of the cremator or the processing equipment. If there is, the crematory is not doing a proper job of returning the largest amount of cremated human remains possible. Another thing to ask the crematory operator is what they do with the unidentified cremated human remains. Placing them in any type of waste container is disgraceful. Crematories should have a residue container to retain unidentified cremated human remains. All crematories have some form of uncollectable residue at times. But the only proper place for the residue to end up is in a cemetery. Similarly, medical metal remains after cremation have proper methods of disposal. One method is burial in a cemetery after the metal has been cleaned of all visible cremated human remains. The second method is recycling the medical metal. If recycling is a crematory’s chosen method, such practice should be disclosed on their Authorization for Cremation. In addition, it should be clear whether the crematory is making money from the recycling or donating to a non-profit charity. Other considerations include whether the crematory is vacuumed after each cremation. The contents of the vacuum should be emptied into the retrieved cremated human remains from the chamber. If these steps are not being followed every time, then the crematory is not returning the largest amount of cremated human remains as possible and reducing comingling the least amount possible. To decrease your firm’s exposure, also request to be added as an additional insured on the crematory’s company insurance policy and have their carrier/agent issue an ACORD certificate from the insurance company. As an additional insured, your firm should be covered by the

Embalmer’s license currently in the state of Kentucky, Bob received his license in 1965. Wagner’s son James (Jim) succeeded him upon his death. Jim is a 1989 graduate of MidAmerica College of Funeral Service and is a Kentucky licensed funeral director and embalmer. Bob’s son, G. Anthony (Tony) Reed, also a Kentucky licensed funeral director and embalmer is a 1988 graduate of Mid-American College. Paul G. Moon came to Louisville from Harlan to attend Mid-America College. A 1988 graduate of MidAmerica and a Kentucky licensed funeral director and embalmer, Paul gained extensive embalming experience with a specialty in restorative arts while serving his internship at a local embalming service. He joined the firm in 2005 and became a partner in 2007. Tony, Paul and Jim own and operate the business today, while Ray and Bob remain actively involved. With the healthy bones that were built by its founders, these gentlemen commit to serve the Louisville area as a family owned and operated business for years to come. crematory’s company insurance should the crematory do anything that brings legal action. This action should also function as a defense and cover a judgment awarded against your firm due to the crematory’s negligence. Lastly, check to ensure that all crematory operators are certified. This certification can be obtained from national death care organizations or the manufacturers, and some states have their own requirements. These issues are a start to your due diligence process. Many crematory inspection forms are available from national death care organizations, and these should be used when inspecting the crematory you use. Moreover, these inspections should be completed at least annually, with your findings retained in a file. When I write an article on cremation, I attempt to upgrade the cremation procedures that many of the death care providers currently follow. These procedures may take more time or may add cost to your firm. If they do, you may want to research what you are charging and adjust to reflect the dignity and respect that everyone needs to have when dealing with consumers that choose cremation.

Jim Starks, CFuE, CCrE, is President of J. Starks Consulting in Lutz, FL, and a nationally-recognized trainer on funeral home and crematory risk management. He used his experience in both funeral home and crematory operations and risk management, combined with his involvement with funeral homes of all sizes and geographies, to become an authority at controlling risk and loss in the death care industry, providing lectures and presentations to private firms, as well as regional, state and national associations. He also conducts private audits and risk assessments to independent funeral homes and crematories in the US and Canada, often identifying ways to save or generate thousands of dollars of profit. Jim is a Michigan and Indiana Licensed Funeral Director and Embalmer and ICCFA- and CANA-certified crematory operator, as well as Dean of ICCFA University’s College of Cremation Services. He is a graduate of the University of Wyoming, the Mid-America School of Mortuary Science, and the ICCFA University. For more information on risk management in the death care industry, visit jstarksconsulting. com. Contact Jim at (813) 765-9844 or [email protected].

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AUGUST 2015

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Page A19

Indiana Convention Center

Get revved up for the 2015 NFDA International Convention & Expo! Join us in Indy – the #1 convention city (USA Today) – for the 2015 NFDA International Convention & Expo, October 18-21! You won’t want to miss this year’s engaging educational sessions led by industry experts, the world’s largest funeral service expo and networking opportunities with exhibitors and funeral directors from more than 40 countries. Plan to stay through Wednesday evening and join your friends and colleagues for an exclusive experience at Lucas Oil Stadium, home of the NFL Colts and Superbowl 2012!

Register today! www.nfda.org/indy2015

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AUGUST 2015

The Dodge Company Is Honored to Take an Active Role in Remembering and Honoring Our Nation’s Heroes with Wreaths Across America Project

Visit www.nomispublications.com FUNERAL HOME & CEMETERY

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BILLERICA,MA— The Dodge Company is honored to continue its tradition of supporting our nation’s heroes in conjunction with the ongoing efforts of Wreaths across America. The annual tour of our nation’s capital and all things military will be led by Sally Belanger, Dodge’s Community Relations Liaison. Sally has been conducting such tours for the past eight years in preparation of the annual Arlington Wreath Project which will take place Saturday, December 12, 2015 at Arlington National Cemetery. 2014 marked a true milestone for Wreaths across America with in excess of 226,525 wreaths being placed on the graves of our nation’s heroes at Arlingto n National Cemetery. Another 679,500 wreaths were placed in veterans cemeteries both nationally and internationally. “The Dodge Company and its tour participants were proud to be a part of this endeavor. All in all, a total of 706,000 wreaths were placed on the graves of our nation’s heroes in 2014. With a ‘can do spirit’ we will continue to work toward the day when the graves of all veterans will be decorated. With your help and the belief of the American people, we can make it happen!” said Belanger.

Designing Woman By MaryAnne Scheuble

Color Your World Freshly-painted white picket fences always conjure up a mental image of a Huck Finn character working on a warm summer day with paint pail in hand. This time of year as I travel to different funeral homes throughout the country, it’s not unusual to see a funeral director up on a ladder doing touch-ups or directing a painting crew. A new coat of paint always makes us feel good. Paint, while sometimes tricky to select, can be an inexpensive but dramatic way to make a big change. Ask any interior decorator, “What’s the most difficult part of a design project?” and the answer is usually “PAINT!” So, how do you choose a paint color? First, paint should be chosen last. The reason is easy to understand – paint can be mixed to match any color but textiles are only available in limited color palettes. (More on that in a future column.) Reflective colors and color perception should affect your choice. How we perceive color is inextricably dependent on the lighting. LED’s, florescent, direct and indirect lighting change a color due to their light waves. It is always surprising that a fabric which looks brick red in my office comes closer to a burgundy in a customer’s florescent-lit room. Or, a golden oak sideboard in a windowless room may look old and dull but in a bright entry, looks inviting. Lighting is the difference. There is a bit of science to it. Reflective color makes a huge Dramatic darker wall attracts attention

This year marks the 151st anniversary of Arlington National Cemetery, the 24th Wreath Laying Ceremony at Arlington National Cemetery, and Belanger’s ninth kickoff tour which showcases our nation’s capital and the surrounding area along with monuments honoring our service men and women. The mission statement of Wreaths across America is Remember, Honor and Teach. Without question, that is exactly what this tour will do. Tour participants will remember the fallen, honor those who serve, and teach the children the price of freedom throughout the tour. Individuals and families interested in participating in the 2015 Dodge Wreaths across America tour are encouraged to save the dates of December 10-13, 2015, and to contact Sally Belanger at 207-406-2703 or [email protected] to receive detailed tour information. Additional information is available at http://shop.dodgeco.com/seminars.aspx. Family owned and operated since 1893, The Dodge Company is the world’s most diverse supplier to the funeral industry. Dodge provides products for all areas of funeral service including chemicals, instruments, supplies, urns, e-commerce websites and technical training seminars.

difference in how color is perceived. Einstein’s Theory of Relativity works here. Colors are relative based on what they are near. A navy blue sofa can exhibit a purple or reddish hue based on a painting placed above it that contains (and “pulls out”) similar colors. So, it’s possible to “trick the eye” into thinking that colors match, when if they were put side by side, they don’t. After paint samples have been chosen, tape paint chips to the walls. Paint colors should be viewed vertically. The next step Lighting affects same paint color differently – paint a piece of white poster board with 2 or 3 favorites using appropriate • Dark colors accent while light colors recede and can sheen and hang in the room. Check throughout the change the room’s focal point. day to see how the color changes in different light. Ex- • Use Eggshell/Satin finish on ceilings so ceiling fixtures amine the paint color next to the carpeting, drapery don’t reflect a “hard” light if using a lighter paint color. and in view of other rooms to be sure all coordinates So, perceived colors will be affected by lighting as well as rewell. This process may take a day or two. flective or influencing colors in nearby furniture, draperies, carAnother important factor – sheen affects color depth. peting, paint or even accessories. A new coat of paint can quickThe more sheen, the lighter the color will appear. Sug- ly change the decorating scheme and how it makes us feel. A gestions for use: higher sheen could add just the amount of “light” needed to • Matte/Flat – Provides great depth of color and is ide- compliment older furnishings. Best of all, use this low-cost al for less-than-perfect surfaces. Typically used for method to “color your world” in a new and uplifting way. ceilings and low traffic areas. Thanks to: Judy Soccio of SoccioRodriguez Designs, • Eggshell/Satin – Reveals color with a softly polished Monongahela, PA and Benjamin Moore Paints. glow on an easy-to-clean surface. Great for hightraffic areas. Great for colored ceilings to help reflect light onto the color. • Semi – Durable and stands up well to repeated MaryAnne Scheuble, a graduate of Wheeling Jesuit University, is the cleanings. Especially recommended for moldings Hekman Furniture Specialist to the memorial industry. Her design experience began with Ethan Allen as an Interior Decorator in Pittsburgh, PA. and trim. After a move to the education field, which lasted a few years, she joined These decorator tips create visual interest: Cressy Memorial Group. For almost 10 years, she has been working with • Paint the ceiling a color other than white or ivory. funeral and cemetery business owners, managers, marketing directors, as well as interior decorators. Her credits include presenter at ICCFA, and A darker shade will “bring a high ceiling down” and two-time speaker at OFDA, as well as author of articles for Funeral Home call less attention to ceiling imperfections. A deep & Cemetery News and The Independent. A mother of two sons, her recaramel-colored ceiling in an older building gently cent move to Cressy Memorial Group headquarters in Mishawaka, IN has proved to be a joyful life transition. Contact MaryAnne by email at “fades away” to allow focus on walls or furnishings. [email protected] or call 866-763-0485. • Use paint to accent architectural features such as archways, moldings, or select walls. Example: One darker wall can add interest and depth to an uninwww.nomispublications.com teresting room.

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The Madonna Multinational Home for Funerals, Inc. By Ms. Madonna In August 1984, the year of the World’s Fair in New Orleans, the city was host to the National Funeral Directors & Morticians annual convention. With a dream in my head and a hope in my heart of opening a funeral home, I, the then Donna R.H. Georges attended my first convention. I was born Donna Renee Hines, the daughter of the late Regal and Myrtle Hines, the woman who taught me everything. I graduated from Passaic Madonna Multinational Home for Funerals Staff (L to R) Gary, Vivian, Reynaldo, Andrea, Madonna High School in 1971. As a holding Chewy, Aigne’, Karla, Carl, Pedro, and Mr. Green. T.A. Ryu stands in front. teenage mother of one son, Maurice, I was the best barmaid in the city for 6 years. I then enrolled in William Paterson University from 19761978 as a prerequisite for attending mortuary school, something I wanted to do since I was a teen. I graduated from The American McAllister Institute of Mortuary Science in NYC in 1980 where I received the Thomas H. Quinn Outstanding Achievement Award. I was the secretary and ranked 6th in my class, the only African American in the top 20. I did my required apprenticeship with the Carnie P. Bragg Funeral Home in my hometown of Passaic, NJ and became licensed to conduct funerals and embalm in 1982. I also graduated that year Cum Laude from Montclair University with a B.S. in Foods and Nutrition. Finding no work in the funeral industry I became the 1984 Newspaper clipping showing Donna R. H. Georges and her first female casket saleswoman in the state of New Jersey, grandfather Ned Wright discussing her new business venture. working for Miller Casket Co. While out selling caskets, I happened to hear that a funeral home was for sale in my Fair, but looking for a name for my new 21 room facil“ole home town of Passaic.” With the help of my phe- ity that would serve all nationalities! Passaic was a mulnomenal grandparents, the late Ethel and Ned Wright, ticultural melting pot and my business was to be a new the rest is history sprinkled with God’s grace and mercy. dimension in funeral service for the entire community. CONTINUED ON PAGE A30 I came not only for the 1984 convention and World’s

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Calvary Cemetery adds its first above-ground Columbarium Memorial Continued from Page A16 Space The project provides 1,488 total companion niches, including 1,392 wall niches and a Pre-Assembled Ely columbarium with 96 niches, finished in Mountain Pink granite. The team worked with SiteWorks Contracting Corp. to install the foundations and perform related sitework. A Holy Family kosmolux statue was purchased from Biondan and set by Westchester Memorials atop the Ely unit. The project was completed in December 2014. “Eickhof was very knowledgeable and flexible to work with,” says Bertuzzi. “They also helped us design a marking system, so each niche has its own identification number engraved on the cover.” This is the first time that any of the Archdiocese’s four historic cemeteries has had such a system in place for identifying, locating and mapping memorial sites. “It helps our operational staff, our sales staff and the customer to know where they are,” he says. The response from the Catholic community to the columbarium has been positive, and the niches are beginning to be sold. Bertuzzi says the Church continues to educate and discuss the idea of cremation and inurnment as options for its parishioners. “It’s about educating the Catholic faithful in understanding the teachings of our faith, which includes the reverential treatment of remains, including cremation.”

Sagel Bloomfield Danzansky Goldberg Funeral Care relaunches to Independent Ownership while Expanding Service Offerings, Capabilities ish, Christian, Catholic, and ROCKVILLE,MD— Sagel Asian faiths. The company’s Bloomfield Danzansky key service offerings include: Goldberg Funeral Care, Inc. • Full-spectrum, cost-ef(Sagel Bloomfield), a leadfective funeral services, ing full-service funeral home to align with each famin the Washington, DC metily’s unique style, needs, ropolitan area, announces its and budget and create a business relaunch through meaningful ceremony celthe acquisition and mergebrating the life and indiing of two funeral firms into viduality of their loved one entity under new name, ones; to transition to independent • Simple, flexible, and conownership by funeral direcSagel Bloomfield Danzansky Goldberg Funeral Care venient funeral packages, tors, Edward Sagel and Albert Bloomfield. This latest achievement will continue to bringing the best service the funeral industry has to offer strengthen the funeral home’s high-quality funeral services and to Sagel Bloomfield’s customers at competitive prices with dedication to providing focused attention and excellent cusgenuine compassion for families along with a dedicated tomer care to families and the community during times of commitment to the larger community; and need. Additionally, Sagel Bloomfield will build on its previous • A number of forward-thinking, progressive service engrowth and success to deliver expanded capabilities and services hancements, to consistently evolve its approach and offerin a larger new location that is under construction. ings as societal needs and norms change, including: Edward Sagel is a first-generation funeral director who be• Monument Design Services for any and all cemeteries gan his career in 1991. He later founded Sagel Funeral Dieven if the funeral service is organized through a separection in 1994, which he sold to Service Corporation Inrate firm; ternational (SCI)/Dignity Memorial two years later. Sagel • The Fair and Realistic Pricing Plan (FRPP); successfully managed both firms for SCI. As a result of the • Shiva Concierge; management success, high reputation, strong community ties • The Simplicity Plan for non-Jewish families; and and industry expertise, the FTC divestiture allowed Sagel and • Several innovative, digital services, such as responsive Albert Bloomfield, a funeral director for 21 years, to purchase computer software tools, iPad-based register books, both Sagel Funeral Direction and Danzansky Goldberg Mewebcasting and video recording of funeral services, and morial Chapels from SCI and form one funeral home, Sagel annual yahrzeit email reminders. Bloomfield Danzansky Goldberg Funeral Care, Inc. As of July 1, 2015, Sagel Bloomfield will begin the con“Our business relaunch of the joint firms is a key element of struction and relocation of its office to an ultra-modern 6,500 our hands-on approach and commitment to the combination square foot facility in The Talbott Center on Rockville Pike, of simple, flexible, funeral options with the highest level of across the street from the current site of Sagel Bloomfield customer service, driven by personalized care and compassion Danzansky Goldberg Funeral Home. for families and the community,” said Edward Sagel, Funeral “It’s a busy and exciting time for us, our client families, and Director, Co-Owner and Managing Partner of Sagel Bloom- the local community. Not only are we starting the construcfield. “We are excited about the future and we look forward tion of our new location across the street, but we will also be to better serving the community in every way that we can!” introducing a number of enhanced and innovative services Sagel Bloomfield’s relaunch also strongly positions the orga- over the upcoming weeks and months,” said Albert Bloomnization to deliver a unique blend of traditional funeral ser- field, Funeral Director, Co-Owner and Managing Partner of vices and customs with more contemporary, forward-think- Sagel Bloomfield. “We are proud to continue to grow our loing practices to better service the families and community cal footprint.” of the Greater Washington area and bridge the gap between For more information about Sagel Bloomfield and its serthe needs of older customers with younger families of Jew- vices, please visit www.sagelbloomfield.com.

The Gift of Aftercare By Sherry L. Williams

Here we are more than halfway through another year. It’s hard to believe that it’s time to begin planning for holiday gifts, promotions and programs. For years, many of you have done candle lighting programs and remembrance services and you may feel they are in need of a lift or different perspective. You might try reaching out to other agencies that have these same types of programs and start an annual community event. This will allow all agencies involved to provide something bigger and better for less or about the same as you have always budgeted for these programs. Try a program that has a professional speaker who will provide insights about why their grief may seem to be intensifying at the height of the holidays. You might want to add special music, or a time to create their own memorial ornament or candle. You may want to create planters with forget me not flowers that can be grown indoors this fall and winter. You will be surprised how creative you can be when you put heads and resources together. You might consider sending a holiday card or brochure. There are even booklets that explain grief, holidays and special days. These booklets are great as a gift for your clergy and support group leaders. This provides them with resources for conducting their own programs. There are even bookmarks with holiday candle lighting memorials that can be passed out as a gift for your candle lighting services. And as always there is the holiday ad or billboard that promotes safety, family, and hope of the season. But here is a new concept or idea I ran across at the Funeral Directors Association of Kentucky Annual Convention

AUGUST 2015

and Trade show. Believe it or not, it is a calendar. Now any of you who have been following me over the past 34 years know I have not been a fan of calendars and the dollars spent for them as a part of your marketing budget or plans for positioning and firm image. The dollars spent on these calendars has always overwhelmed me particularly, since you then have to say you can’t afford to provide other types of community programming, family services or resources and staff development. These calendars in most cases comprise at least 20% of your marketing program and I still have difficulty seeing how they help you reach any objective, quantifiable way to determine their impact other than to tell me that you receive calls from the churches asking for calendars. What if, you could send out a calendar with a bounce back card requesting information about your pre-planned funerals or family grief support so you could follow-up and you had another tear off section that could be used as an invitation to a special event or program you are sponsoring; such as your Holiday Memorial Service, your grief resources, a new service or product your provide and you could do that for less then you are paying for calendars right now and can reach directly into the market you want to reach. The calendar breaks away and can be put on an office wall or the home refrigerator. Then you have the invitation or informational piece of the card that breaks away and can actually be printed the size of a bookmark so people see them regularly. The bonus to the whole promotion piece is the bounce back return mail included piece that comes back directly to you for pre-need sales and provide a way of quantifying the success of using the calendar idea. All This is done with your own personal input on design and content and all less than a calendar. Gift, advertising or invitation and a direct mail piece for future leads and contacts for your business. Now there is a calendar! This is truly a calendar that I can recommend using because it has

a marketing purpose that is quantifiable, a gift and an information piece all in one. Whatever you choose to use or service you plan to provide, make sure it fits into your overall business and marketing goals. This makes your dollars spent justifiable to your overall budget and growth. For information on any of these ideas or resources and holiday programming ideas, please don’t hesitate to contact me, at 1-502-777-4934 or Steve or Mark at 1-888204-5993.

Sherry L. Williams, RN,BA,GMS, GRS, is president and founder of Sherry Williams Enterprises and Hopeful Transitions. Co-founder of ACCORD Grief Management Services, she has devoted over 30 years to the field of grief and bereavement service. She has an Associate Degree in nursing from the University of Kentucky Extension Program and a Bachelor of Arts degree in Psychology from Bellarmine College in Louisville, KY. Sherry is a nationally certified grief management specialist, has received advanced certification as a bereavement facilitator from the American Academy of Bereavement and is certified by the Grief Recovery Institute as a Grief Recovery Specialist. She is a featured writer in In DeathCare Today and Funeral Home & Cemetery News and is the publisher of Grief Magazine™ a quarterly publication for the bereaved. She is the author of Holiday Help: A Guide for Holidays and Special Days, Beyond Goodbye (A Guide for your Journey through Grief) and is a contributing author to Every Woman’s Guide to Financial Security, When All the Friends Have Gone (A Manual for Aftercare) and What To Do When Someone Dies. She is listed in 2000 American Notable Women for outstanding service to community, state and nation. Sherry served on the Board of Trustees for the National Catholic Ministry to the Bereaved, has co-chaired, nationally, the 1996 World Gathering on Bereavement and served as an advisor for the 2001 World Gathering. She has been a featured speaker for numerous organizations, including the National Funeral Directors Association, The Association for Death Education and Counseling, The National Catholic Ministry to the Bereaved, churches, support groups and state funeral associations across the United States. Sherry can be reached at [email protected] or at 502777-4934.

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AUGUST 2015

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SAN LEANDRO,CA— Forever After is a specialized full service, mobile “Beauty Bar” equipped with a rock solid team of industry professionals including: award winning makeup artists, theatrical make-up artists, seasoned hair technicians, and barbers throughout the San Francisco bay area with services available 24/7, including holidays. Forever After is committed to go to great lengths to present the best, “last and final impression” of your clients’ loved ones, thus solidifying their presence in the industry; this in turn strengthens their motto “Ensuring your fabulous best when you are laid to rest.” With a passion to change the traditional perception and outlook about last impressions, Forever After wants to ease the family’s grief by ensuring that their final viewing is filled with beauty. A complete transformation will help families find a way to celebrate the life of their loved one, rather than being consumed and overwhelmed with the traditional perception and outlook regarding their heartbreaking loss. Forever After believes that last impressions have just as much meaning as first impressions. Understanding the importance of feeling at peace when a loved one is lost, Forever After strives to give the family the best last impression as possible. Forever After offers a wide range of services for men, women

and children who have passed away. The services include but are not limited to: hairstyling, barber service, full face make-up (including eyebrow arch/enhancement, contouring, and eyelash enhancement) and manicures. Custom wigs, hair extensions and toupees can also be supplied by the specialized hair distribution division. Assistance in styling the client’s wardrobe for their final viewing day is also available if needed. Partnered funeral homes can receive benefits such as marketing and advertising through placement on the website’s preferred “Funeral Home List,” increased clientele through loved one’s referrals by 50 percent and much more. The Forever After marketing campaign is intended to bring awareness to the pre-planning funeral process through this specialized service. In return this will increase collaboration between funeral directors and families when planning and/or making arrangements. Funeral homes also receive free advertising through social networks, social media, TV commercials, and email blasts. It is the strong belief of Forever After that successful businesses are built on successful partnerships. Forever After works as a subcontractor under the funeral director offering service partnerships. Learn more by calling 1-877-531-4445 or visit www.4everafter.org.

Access Holdings Completes Purchase of Foundation Partners Group ORLANDO,FL— Foundation Partners Group, LLC (FPG) has announced the completion of its sale to Access Holdings, a private investment management firm committed to forward-thinking growth and innovation. The acquisition by Access Holdings will accelerate Foundation Partners’ ability to fund expansion through acquisition and reinvent the funeral industry. “With new long-term capital, we look forward to acquiring funeral homes and cemeteries whose owners have a desire to

be leaders in the industry,” said Brad Rex, FPG president and CEO. “We have demonstrated that customers embrace our vision of the funeral experience, especially our ShareLife® multi-sensory room, and we look forward to spreading that experience across the country.”

Access Holdings is investing significant additional capital in support of Brad and the entire FPG team to increase Foundation Partners’ national footprint and fuel the pace of innovation, supporting the

Understanding Basic Sanitation and Embalming Practices (Part 11) By John A. Chew

Etiology of Disease and the Practitioner Practitioners must have a basic understanding of the etiology of disease in order to protect their health while working in a hazardous environment. This does not only reflect on oneself, but may be a part of the pre-analysis of the body prior to embalming. Etiology may be defined as the study of the causes of disease. These causes may be divided into two separate areas: predisposing and exciting/immediate causes. Predisposing causes – those which weaken a body and make it more susceptible to disease. They are as follows: • AGE – Certain diseases are more prevalent during the early years of life while others only effect individuals in later life. For example: Tuberculosis is more common in children whereas cancer, high blood pressure and heart disease usually occur in the adult. • GENDER – Male and female differ in their susceptibility to disease due, in some cases, to anatomical differences. Examples are: Women suffer with more gallstone disease than men while men suffer with more cancer of the alimentary tract. It is accepted, but changing, that men because of their occupation contract diseases that are rarely found in women.

company’s mission to capture, acknowledge and share life’s purpose through unique and creative funeral memorialization. “We believe Foundation Partners clearly leads the way in the funeral industry,” said Kevin McAllister, managing partner of Access Holdings. “We seek to partner with companies and exceptional management teams that demonstrate strong value propositions and unrealized growth potential. We are very familiar with the funer-

• NUTRITION – Lack of certain foods reduce resistance to disease. Deficiencies of certain elements result in various diseases such as scurvy, pellagra, hypothyroidism, etc. Overeating may cause fatty accumulation around the heart resulting in such circulatory disturbances as high blood pressure which may cause cerebral hemorrhage. • EMOTIONAL STATE – Emotional activity places a great burden on the body. The statement “Worry can be a great killer” is an example of what effects the mind effects the body and what effects the body effects the mind. • HEREDITARY – These are characteristics of an individual which will be transmitted to the offspring • RACE – Each race has specific characteristics, strengths and weaknesses. For example: African Americans have a greater susceptibility to tuberculosis than Caucasians. Native Americans have a greater susceptibility to Small Pox than Caucasians. The Practitioner’s Natural Defenses Against Disease Health is the greatest asset to man. As funeral service practitioners, we deal with a constant danger when dealing with death. We are in constant contact with a hazardous environment. We must take care of both our mind and body to survive. We must be aware of the following defenses at all times. Physical Defenses • SKIN – The skin makes up the largest organ system of the body and acts as a simple mechanical protective barrier. The efficiency of this barrier is enhanced by complex intergraded layers of various tissues composed of specialized cellular structures Healthy skin has the power to sterilize itself. • HAIR – Hair acts as a filter and protects the vital areas of the body. Eyebrows, eyelashes, cilia in the nose and ears prevent the entrance of particles of dust, airborne microbes/fungus and other extraneous material. • BONE STRUCTURES – Several bone structures protect vital areas of the body. The skull protects the brain,

al industry and Foundation Partners, and recognize the tremendous opportunity to achieve long-term growth and success through this acquisition.” FPG is a leading provider of end-of-life transition services, owning and operating 38 funeral homes and six cemeteries in 13 states, and is actively seeking to expand its locations throughout the United States. For more information, visit the new Foundation Partners Group website at www. foundationpartners.com.

the thoracic cavity protects the heart and lungs and the pelvis protects the urinary bladder and reproductive organs. • APRON FAT – This is known as the omentum and protects the intestines against physical injury. Chemical Defenses • LYSOZYME – Due to being present in high concentrations in the nasal and lacrimal secretions, lysozyme destroys most microbial flora in the eyes and nose. • ANTIBODIES – Antibodies consist of blood and body fluids and are an important part of the immune system. They are antagonistic to the negative destructive foreign microbial organisms; e.g. antitoxins, precipitins, lysis, etc. • CHEMICAL SUBSTANCES – These are found in body orifices (vagina, rectum, nose, mouth) and are bactericidal to many species of microorganisms. • GASTRIC JUICES – Because these juices have a high hydrogen ion concentration (acid), they provide a natural barrier in the stomach and entrance to the small intestine (duodenum) against harmful microorganisms. • BILE – Bile accelerates the autolytic process to dissolve bacterial agents. Part 12 of this series will continue with Natural Defenses Against Disease.

John A. Chew is a Funeral Service Education Specialist, Consultant, Tutor, Thanatogeneticist, and a Licensed Funeral Director and Embalmer. He is a retired former Associate Professor and Director of Funeral Service Education at Miami Dade Community College as well as the Institute for Funeral Service Education and Anatomy at Lynn University (1967-1997). He is presently Director of Education at Embalmers Supply Company, Recinto De Ciecias, Medicic, UPR, ESCO/ OMEGA, and the Academy of Restoration and Embalming.

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Too Many Rooftops? Coming from the Allegheny County area surrounding Pittsburgh, PA, it did not dawn on me in my early years that having a church, a bar and a funeral home on each corner was odd. It may have been an exaggeration about a funeral home on each corner but when a county has upwards of 400 funeral homes, which is a higher concentration than some entire states, I can say that there was an oversupply. With rising cremation rates, there have been increasing debates on the need for so many funeral home rooftops. Since Canada is a close cousin with many of the same dynamics and most of the population along the U.S. border, it is my belief that Canada offers some areas for comparison. Considering the advanced cremation rate in Canada, about 20% higher than the U.S., in many ways Canada provides some unique and essential barometers. Using funeral home rooftop numbers from Nomis Publications (2001-2015), the United Nations World Population (2012 Revision – Medium Variant in five year increments), and the CANA Annual Statistics Report David Nixon 2014, I prepared a contrast between the United States and Canada. The Funeral Home Comparison Table (Rooftops versus Population & Cremation Rates) is shown below. The comparison table shows both the number of U.S. and Canadian funeral homes along with the population for each country. The table reflects a decrease in Canadian funeral homes of 7.8% from 2001 to 2015 (down 153 rooftops) while the U.S. decrease was just 3.2% (down 728 rooftops). In a basic calculation, I discovered that in 2001 the United States population per funeral home was 12,649 with a 27.0% cremation rate. In Canada, the population per funeral home for 2001 was 15,670 with a 49.4% cremation rate. Interestingly, the 2013 U.S. cremation rate was 45.3%, just a bit below the 2001 cremation rate in Canada. What was most interesting and the focus of our research was

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the disparity of the 12,649 population per funeral home in the U.S. in 2001 as compared to the 15,670 population per funeral home mark in Canada for 2001. In Canada for 2001 the average funeral home covered 3,021 more people than in the United States. This difference shows that Canadian firms enjoyed a bigger market, population-wise. By 2015, with decreasing rooftops in both countries, the U.S. population per funeral home coverage was 14,934 versus 19,812 in Canada. You can see that the U.S. at 14,934 in 2015 was still a bit less than the 2001 Canadian coverage of 15,670.

To focus on the contrast more specifically, I looked at a “What If” scenario between the two countries from 2001 through 2015 – If U.S. Averaged the Same Pop/FH. The first column shows the population per funeral home in Canada, the second column indicates the population per funeral home in the U.S. if we used the Canadian coverage on the population of the United States. The third column shows the previously calculated, “current” U.S. population per funeral home. In the fourth column you can see the excess number of funeral homes in the U.S. (subtracting the reported Canadian results from the adjusted U.S. number). Based on our population per funeral home projections, the 2001 contrast shows the potential of 4,337 more funeral homes in the U.S. based

on the Canadian coverage. The fifth column shows that there were 19.3% more funeral homes in the U.S. By 2015, there are 5,361 more funeral homes in the U.S. than the Canadian coverage, 24.6% more U.S. funeral homes by contrast. Using the above calculations, it appears that there are from 20.0% to 25.0% more funeral home rooftops in the U.S. than necessary – a number that appears to be rising. So, what does this mean? In my estimation these results point to a considerable oversupply of funeral homes in the U.S., confirming the opinions of a number of thought leaders in the industry. It also reflects that the rising cremation rate in the U.S. will continue toward 70% if the Canadian experience is any indication. The rising cremation rate will challenge firms, negatively impacting revenue which could ultimately reduce the number of funeral homes. In addition, it points to an opportunity for progressive funeral home owners to reach out to Baby Boomer owners, perhaps offering the aging owners an exit strategy – selling their business at a reasonable price and then selling their real estate separately with a non-funeral home deed restriction. CONTINUED ON PAGE A28

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Shannon Funeral Service: “Undertaking the needs of families for 150 Years” Continued from Front Page

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Three of the five Shannon generations enjoy some time together. Pictured are R. L. Shannon, Jr. (left), R. L. Shannon, Sr. (right), and young William L. Shannon (center) around 1920.

After Mr. Shannon’s death in 1893, his son, Robert Lee “Mr. Lee” Shannon, Sr. took over the family business. In 1899, he moved the business to Main Street in nearby Shelbyville, buying into the firm of Shannon & Company, and became a partner with his cousin, John S. Shannon. In 1904, Lee helped enact the law that created the Kentucky State Board of Embalmers, becoming its first secretary and directing head—a position he held for most of the rest of his life. He also was one of the first in Kentucky to receive an embalmer’s license (License #A) and undertaker’s license (License #AA). In 1908, Edgar Sleadd bought into the business that would be renamed Shannon & Sleadd, but that partnership was short-lived. In 1909, the firm experienced two devastating losses. A heavy gale blew the roof off the furniture storeroom and caused thousands of dollars of water damage to their stock. Then several months later, a fire burned down the business and much of that city block—the worst fire in Shelbyville’s history. A month after the fire, the partnership dissolved. However, Lee was undaunted and swiftly organized a new company—the Shannon Undertaking Company—where it was determined that the new business would no longer sell furniture but, instead, would devote all of its energies to funeral directing. In 1935, the business reorganized to its current name, Shannon Funeral Service, Inc., with renewed interest in surrounding communities while also running an

ambulance service. Mr. Shannon died in 1939 and Robert Lee “R.L.” Shannon, Jr. stepped CONTINUED ON PAGE A30

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Too Many Rooftops? Continued from Page A26 Some fortunate and smart funeral home owners might realize a sale price close to the frenzy of the 1990’s. For many owners, they may only realize a selling price further down the value spectrum, potentially impacting their retirement life style. The dilemma for many owners will be how long to hold on. There will be opportunities for smart funeral business owners to grow their call volume by helping the retiring owner exit their business in the best fashion possible. Some observers might argue that reducing the number of rooftops would negatively impact consumers. The theory being that with fewer funeral homes, consumers would have less choice and risk higher funeral home prices. Should existing owners fail to maintain their buildings or become lackluster about their services, consumers may actually see less value with so many rooftops. Additionally, as cheap cremation prices and depressed revenues influence profitability, owners find themselves continually increasing their General Price List fees to offset rising costs – just to yield the same profit level – or risk the financial failure of their business. Given increasing consumer awareness of cremation and cheap cremation pricing, the usual “limited supply leads to higher prices” argument may be misdirected. With fewer funeral homes and cautious consumers, adding more call volume to the remaining funeral homes could spell reinedin, cautious pricing and improved services.

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David Nixon, a Certified Management Consultant, began working with independent funeral home owners in 1979. He is president of Nixon Consulting, Inc. and senior partner in Heartland Funeral Solutions, LLC, in Springfield, IL. David can be reached at davidn@ nixonconsulting.com or at 888541-9560.

AUGUST 2015

Who’s Who in Funeral Service

Throughout history the funeral service profession has played an important role in our lives. Dating back to the Egyptians, Greeks and Romans servicing the dead was organized. From the high priest who selected the finest balm leaves for preparation of their dead, the laying out of the body by earlier civilizations, to the most important events surrounding the Civil War which defined the embalming process by allowing the return of loved ones so families could mourn and have a last look at those lost in battle. Our profession is demanding and respectful. The 21st Century licensed funeral director and embalmer must pass national and sometimes state board exams to serve the public. Mortuary training schools and educational seminars have been developed. Around the nation training has taken place at Clark’s, Welch School of Embalming, Dr. Renouard’s Training School, Eckels, Landig, American Academy McAllister, New England Institute, Pittsburgh Institute, Worsham College, Barnes School, Cincinnati College of Mortuary Science, Kentucky School, and Atlanta College to name a few. Some of these historical training grounds have been replaced with newer institutions, while others just closed down over the years, but the training lives on in the lives of great funeral legends. The 100 Black Women of Funeral Service Organization, founded in 1993, is proud to present the 2015 Academy Awards of Funeral Service Honorees. The St. Louis Distinguished Honorees will be presented Sunday, August 2, 2015 during the 78th Annual Convention of the NFD&MA, Inc. These honorees have led by example in their communities and are great role models and trailblazers in the industry. While each owner and firm is unique, all have set high standards of service and professionalism while being committed to serve their families with distinction regardless of the circumstances they encounter. Their dedicated work ethic speaks volumes and each journey is unique. Each honoree brings years of experience. They pay homage and respect honoring those who paved the way for them. Legendary funeral directors of the past who opened the doors, and aided by sharing knowledge and professional skills, taking the honorees successfully into their professional business ventures and leading them down the road to a unique success in the funeral industry.

By Elleanor Davis Starks, CFSP-CCA, Founder and Executive Director of the 100 BWFS, Inc.

Austin A. Layne Mortuary St. Louis, Missouri The 100 Black Women of Funeral Service is proud to present the second of its five 2015-2016 Academy Awards of Funeral Service Honorees of St. Louis to Austin A. Layne, Jr., founder of the Austin A. Layne Mortuary. With 3 beautiful locations in the St. Louis Area the Layne’s serve the community from their mortuary as well as 2 chapels, the Layne Renaissance Chapel and their newest facility the Layne Normandy Chapel. Austin Augustus Layne, Jr. graduated from Vashon High School in January 1954. Following graduation he attended Stowe Teacher’s college. He served our nation in the United States Army from 1959 to 1961. From 1967 to 1974 he was a computer specialist for the United States Government. Austin holds an Associate Degree in Applied Science from the School of Mortuary Science at Forest Park Community College and has done additional educational studies at Washington University and Webster University. Austin has been a licensed funeral director Austin Augustus Layne, Jr. for more than 30 years. In 1979, after serving as a funeral director and embalmer for the historic Wade Funeral Home in St. Louis, where he gained invaluable experience and knowledge, he stepped out on faith and up to the next level by establishing his own business enterprise, Austin A. Layne Mortuary. Austin manages both the day to day operations and marketing services for the mortuary. He is very active in the St. Louis community and currently serves as National Organist, pianist and Regional Music Coordinator for the 12th Episcopal District of the Pentecostal Assemblies of the World, Inc. Austin also dedicates time to his community giving concerts, seminars and workshops and is host of a Sunday Morning and Evening Radio Program. Our 2015 Academy Award Recipient is active in numerous community and civic groups, including the Jennings Chamber of Commerce, The Missouri State Board of Embalmers and Funeral Directors, The National Funeral Directors Association, The National Funeral Directors and Morticians Association, The St. Louis Gateway Funeral Directors Association. Austin still finds time for fraternal involvements such as the Phoenix #79 of the Masonic Lodge.

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Present 2015 Scholarships Recognizing San Antonio College The nation’s premier minority professional organization, 100 Black Women of Funeral Service has selected Felix Gonzales as 2015 Funeral Service Program Director of the Year and San Antonio College (SAC) as Mortuary Science Program of the Year. SAC offers the nation’s most diverse programs for minority students studying funeral service. “Mr. Gonzales is the most hands on program director on the scene for studies and he has given over 30+ years to the profession,” stated 100BWFS President Dottie F. Hector, CFSP-CPC. “As our organization celebrates 22 years, we are so honored to be associated with Professor Gonzales and the commitment and dedication to the success of the program and the role model and mentor he has been for so many students who walked the halls of SAC.” Each Scholarship recipient shared a “Pearl of Knowledge” that has been embedded in their learning experience through Mr. “G”. Both inside and outside the classroom, the experience he gives to his students prepares them for the real role of Licensed Funeral Director and Licensed Embalmer, allowing them to be the best they could possibly be.

“The importance of creating a Lasting Memory Picture that will be embedded in the family’s mind long after the loss and the funeral is over. The importance of paying close attention to every detail when interacting with the family during the arrangement conference by allowing them to share their wonderful memories of the loved one they have lost.” SANYA HITCH

“Loss is tough- even on the strongest, smartest and most successful human being. It is okay to comfort those who are suffering, to show we are human too and most importantly, never allow yourself to think you know everything. Never stop learning and networking because it helps us grow and allows us to make room for improvement.” SHANTASKY WASHINGTON

“All of Mr. G’s words of wisdom. Especially that everyone deserves respect, no matter what their station in life. Always give 150% effort in all that you do.” ALEX RANGEL

“Knowledge and information is Power. Just like everything in life, we must strive to take our time and do things right the first time. We must also allow our families to grieve and help them during the arrangement conference. Proper preparation and patience shown by the funeral director is a recipe for success in the profession.” JOHN SEGURA

“Always remember to help families in need without any prejudice or pre-conceived ideas of what their needs are or what they can afford. It is an honor that they selected our funeral establishment, to serve them in their time of loss. There were lots of choices out there and we were selected and we must give them our best.” NANCY CARRASCO

“Make sure to treat every family entering our firm as if it were my own. Each family is different. Each grief journey can be difficult. Each director can be the “Rock” the family needs in their hours of bereavement.” CHRISTINIA ASEVEDO

“Three words: ACCOUNTABILITY RESPONSIBILITY and PROFESSIONALISM.” SHAWN HOGARTH

“Be the best embalmer out there and do it properly. Don’t play around with shortcuts, weak solutions, great closures, etc. If it is not done right professionally it can come back to haunt you and cause a lot of trouble. This is what funeral service is all about.” STEVEN BRADLEY

The 100 BWFS thanks the San Antonio College Mortuary Science Program, Felix Gonzales and his staff for their support of our organization. As a team we are changing the lives of mortuary students with one goal in mind - Mentoring and Financial support through Scholarship. Thank you for your lifetime of support and always being open to student learning and participation on the State and National level and striving for Excellence in each student graduate. Congratulations 2015 SAC Scholarship Students.-- Elleanor Davis Starks, CFSP-CCO- Founder 100BWFS, Inc.

www.100blackwomenoffuneralservice.com 407-595-9277 – Fax 562-513-1219 Email us – [email protected]

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AUGUST 2015

Shannon Funeral Service: “Undertaking the needs of families for 150 Years” Continued from Page A27

Shannon Funeral Service Staff

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into his father’s shoes—while also making time to serve as the secretary-treasurer for the Funeral Directors Association of Kentucky for many years. With desires to better serve the community, R.L. opened Shelbyville’s first “Home for Funerals” in 1941 at its present location at 1124 Main Street. It was this same year that Shannon’s became a member of National Selected Morticians (now Selected Independent Funeral Homes) and the year that William Lee “Bill” Shannon joined the family firm. In 1946, Bill Shannon began a 25-year stint as a part-time instructor for the Kentucky School of Mortuary Science in Louisville—teaching many future Kentucky funeral home owners and staff. For years, Shannon’s has been known to hang its (undertaker’s) hat on the idea that having a larger staff and CONTINUED ON PAGE A31

The Madonna Multinational Home for Funerals, Inc. Many told me it could not be done. Not that I couldn’t open a funeral home, but that I could not serve all races of people. Blacks went to Blacks and Whites to Whites. That’s just the way it was. I was even named “Multi D” short for Multi Donna because no one believed it would work. Well to God be the glory, it did work and 30 years later The Madonna Multinational Home For Funerals still opens its doors to the public with a commitment to serve the living and dead with compassion and professionalism in their time of need. I am proud to say we have served African-American, Colombian, Mexican, Peruvian, Dominican, Puerto Rican, Hindu Indian, Japanese, Jamaican, Salvadorian, Honduran, Asian, American, Filipino, Muslim, Polish and even Yugoslavian families this far. I am sort of legendary in my small town of 78,868. Not only for the many wigs and looks I can come up with, or my one and only name (simply and legally Ma-

donna since 1995) but for the many years of community service, our yearly and fantastic back to school bashes, over 15 years of Kwanzaa celebrations, real Black Western cowboys offering free pony rides up and down Madonna Square, a street named after me in 1990. “Madonna Rama’s” Multi-American Idol contest, Dancers from India, Mexico and Dominican Republic, Breakfast with Santa in June, plenty of free hot dogs, hamburgers, pizza, snow cones, fish and barbeque chicken too. Lectures on AIDS, pre-need and nutrition. I even had Passaic’s own Shirley of the Shirelles at my 20th anniversary celebration. This grandmother of four still does her own embalming, dressing and casketing. I arrange and direct the funerals of all my families except when I’m at our annual convention (I have only missed one since 1984), am away on business or occasionally out on a real vacation! Then my dedicated, experienced, multi-lingual staff: Karla, Deacon Green, Gary, Aigne’, Andrea, Rey-

Continued from Page A21

naldo, Carl and our newest additions and helpers Pedro, Pernell and Akia, handle things with our personal touch that means so much! We are large enough to serve the area’s families, but small enough to care and give our families the undivided attention they deserve. Some of my professional memberships include: The National Funeral Directors & Morticians Association, The National Funeral Directors Association, The 100 Black Women of Funeral Service, and The Garden State Funeral Directors. I was the first Black President of the Passaic County Funeral Directors. I have been a member for 52 years and trustee 30 years of The Union Baptist Church, a former member of Alpha Kappa Alpha Sorority, Inc., former Eastern Regional Vice President of Epsilon Nu Delta Mortuary Fraternity, and past president of the Local YWCA. I serve on many professional boards including the Passaic UEZ, and the Eastwick Mortuary College advisory board. I’ve received numerous awards from CONTINUED ON PAGE A31

AUGUST 2015

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Shannon Funeral Service

White-dappled horses carry William L. Shannon (right), their driver (left), and an 1865 horse-drawn hearse down Main Street during Shelbyville’s Bicentennial Parade in 1992.

Continued from Page A30 one that is servant-minded with deep community roots is the best way to build satisfaction and trust with those who have suffered a loss. That is why staff retention remains one of their highest priorities. Thus, it should be no surprise that staff members average well over 20 years of service with licensed director/embalmer Johnny Shouse leading the way with 39 years. John Stout Shannon, the firm’s current president and the fifth generation Shannon, says, “Much has changed since my great great grandfather, John William Shannon. We don’t painstakingly hand-craft our caskets anymore. Horsedrawn hearses have given way to motorized. And visitations and ‘wakes’ are never at the home of the CONTINUED ON PAGE A32

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Madonna Home for Funerals Continued from Page A30 my Church, the NAACP, AKA, many from the 100 Black Women of Funeral Service. I have most recently received the Entrepreneur Award from the Passaic “Doing it in the Park” organization. In March 2009 I appeared in the Movie “Be Kind Rewind” starring Mos Def and Jack Black. Thanks to both my staff and myself being animal lovers, and always surrounded by our beloved dogs, in 2008 I was able to open Chewy Vuitton’s Doggy Day Care in Garfield, NJ serving pooches all over the North Jersey area. I’m a certified Veterinary Technician and dog groomer. Our Motto is “You leave ‘em, We love ‘em.” The funeral home’s 30th anniversary celebration is being held August 29, 2015. We will start with Little Itty Bittie Kiddies breakfast with Santa from 10-12 noon. There will also be a petting zoo, pony rides and wrapped gifts. Teen time follows with a pizza party and a state of the art video game truck from 1-4pm. The adults only (no kids) party runs from 6-10pm with live entertainment by Nite-nDaze music band, a belly dance performance, free tshirts, other surprises and lots of fun. I am so blessed and I praise God every day for a great staff and family and all he’s done and still doing in my life. However, I am looking patiently toward retirement!

CHART YOUR OWN TERRITORY Too many conferences are all talk. Not with ICCFA. Every year, ICCFA hosts unique, engaging conferences designed to drive the profession forward through expert teaching and discussion. Join us this year in Tucson, AZ, September 30 through October 2, for our annual Fall Management Conference—Creating Blue Oceans in the Desert—and discover how to create new markets, lead through change and advance as a leader. Don’t miss the boat. Visit iccfa.com/newterritory to request your special invitation to attend this year’s Fall Management Conference. iccfa.com/join

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AUGUST 2015

Shannon Funeral Service: “Undertaking the Continued from Page A31 needs of families for 150 Years” 3” HEARSE NAMEPLATES 1-8 spaces $80.50 per nameplate 9-13 spaces $92.50 per nameplate 14-15 spaces $109.00 per nameplate 16-18 spaces $119.00 per nameplate Many Letter Styles and Sizes Available

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Five Generations at Shannon Funeral Service. (L to R) John W. Shannon, Robert Lee Shannon, Sr., Robert Lee Shannon, Jr., William Lee Shannon, and John Stout Shannon.

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deceased anymore.” Shannon continues, “What has not changed is our commitment to educate people ‘why we do what we do’—which includes showing the value of this place and our staff providing a safe haven for healing, honor, and hope.” On April 26, 2015, Shannon’s opened its doors to the community for a day designed to celebrate the 150 year milestone with a display of funeral home memorabilia, a special cake, Big Band music, and a chance for neighborly chats in a re-

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laxed atmosphere. “We even incorporated a little birthday gala in honor of Dad’s 96th birthday,” says Shannon, “and many people commented how nice it was that they didn’t have to come here for a sad occasion. A great day!” With all of this celebration of the past, John knows the firm cannot rest on its past laurels…or its years. “Our single-minded goal for the next 150 years is simply to continue to serve the people of Shelby County because ‘it’s what we do, it’s who we are.’”

NEBAS enters JapaneseUSA Market with “High in Demand” Sea Burials Continued from Page A12 “I read about New England Burials At Sea and was hoping to include it in our report. As Japan is an island country, I believe our audience would be interested in hearing about this method. I was hoping to learn more about the origins of the company, how the idea came about and how the company hopes to grow in coming years as more urbanization in the United States squeezes out cemetery grounds,” Kenji stated. Capt. White said, “I was pleased to meet the New York team in Boston and invite them aboard to see first-hand the quality and caring that goes into each and every event. Especially since NHK is Japan’s national television network, carried in over 30 million households across the country. The English language network NHK World, is in over 150 countries, and the segments were to air in all during July 2015.” “Our short term goal is to promptly service United States based Japanese families on the east and west coast with affiliate Ashes On The Sea offering customization with over 84 vessels departing from 46 ports –typically within an hours drive of their home,” added White. To prepare for the expected increased web traffic, NEBAS has added a new Japanese specific web page informational section to its’ robust site that can be easily accessed by visiting www.japaneseburialsatsea.com as well as Japanese telephone translators to assist in new reservations. For more information on all of the services offered visit www.NewEnglandBurialsAtSea.com, email [email protected] or call 781-834-0112. Kenji McCulley can be reached at [email protected].

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AUGUST 2015

Association NEWS ICCFA Certifies over 2,000 People in Cremation STERLING,VA— Over the past two years, 2,072 people have completed one of the International Cemetery, Cremation and Funeral Association’s three cremation certification programs: Crematory Operator, Cremation Arranger or Crematory Administrator. The Crematory Operator Certification is the training required in 18 states (with #19, Nevada, as the next state) and 3 Canadian provinces, before operating a crematory retort. It offers an in-depth look at what cremation is, the science behind it, the components, how to properly operate and maintain a retort machine, proper and constant tracking of remains, and an update on applicable laws and how to limit liability. ICCFA is the only deathcare organization providing Cremation Arranger Certification. This training discusses the history, myths and facts about cremation, the preferences and desires of modern consumers, pricing vs. value, marketing, limiting liability, ethics and how to conduct an effective cremation arrangement where everyone walks away happy. “This is truly a one-of-a-kind program,” said Poul Lemasters, Esq., ICCFA cremation programs coordinator.

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“It is built to help educate everyone who interacts with a family choosing or asking about cremation.” The Crematory Administrator Certification, another ICCFA original cremation program, offered as part of ICCFA University each year. This certification covers the business and liability aspects of providing cremation services. All certification programs are approved for continuing education credit by the Academy of Professional Funeral Service Practice. On September 10-11, the Cremation Operator and Arranger training will be available at Dallas Institute of Funeral Service, Dallas, TX. Registration as well as advice and answers to cremation concerns, may be found at www.cremationcentral.com. Founded in 1887, the International Cemetery, Cremation and Funeral Association is the only international trade association representing all segments of the cemetery, cremation, funeral and memorialization profession. Its membership is composed of more than 9,100 rooftop locations and 20,000 professionals in the cemetery, funeral home and crematory industries, as well as supplier and related businesses worldwide.

OGR Announces New Family Contact Program Designed for Independent Funeral Homes AUSTIN,TX— The International Order of the Golden Rule (OGR) has been gearing up for the launch of its new Family Contact Program for over a year and the wait is now over. The program was developed from extensive research and analysis that includes specifically surveying their membership in order to discover how family feedback can continue to help independent funeral homes stay ahead of the challenges they face. Executive director of OGR Mark Allen says, “OGR’s Family Contact Program is specially designed to cater to the needs of independent funeral homes. This free member benefit is the best way to maintain the quality of your independent business. Along with updated resources and product suggestions, the Family Contact Program makes keeping in tune with families easier than ever.”

OGR was one of the first funeral home membership associations to invest in a family feedback program in the 1950s and has continued to research ways to promote open communication between families and funeral service professionals. To answer modern needs, some of the new features of the program include an online survey option and a Facebook share feature for online comments from families. Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. The Family Contact Program is an exclusive OGR member benefit. For more information, visit www.ogr.org/ family-contact.

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AUGUST 2015

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Association CONTINUED NEWS Norm Shropshire Installed as President of Pennsylvania FDA HARRISBURG,PA— Norm Shropshire, etery in Chester and has also served on the owner/operator of Minshall Shropshire- PFDA/Unichoice Board of Governors as Bleyler Funeral Home in Middletown district governor, secretary/treasurer and Township Media, has been elected as pres- president-elect. Norm is also a thirty-two year memident of the Pennsylvania Funeral Directors Association (PFDA) at the board of ber of the Middletown Township Coungovernors’ dinner at the Hotel Hershey cil, where he currently serves as vice-chairman and director of public in conjunction with the safety, and an active mem134th PFDA Convention. ber of fire service, where he Norm is a graduate of has served as both a line Brandywine College, the officer and an administraCincinnati College of Mortive officer. Norm and his tuary Science, and holds a wife Gerry have a daughter Certified Funeral Service Devon. Practitioner (CFSP) desThe PFDA was established ignation from the Acadin 1881 and represents 1100 emy of Professional Funerfuneral homes with over al Service Practice. Norm 3,500 licensed funeral diis a member and served as rectors statewide. It is one of past president of the Delathe largest state associations ware County Funeral Direcrepresenting funeral directors Association, president Norm Shropshire tors in the nation. of the Chester Rural Cem-

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AUGUST 2015

Association CONTINUED NEWS Florida Morticians Association Members Send Message against Violence

(L to R) Mr. Alexander C. Wynn, III, Vice President, National Funeral Directors & Morticians Association, Inc; Mr. Richard Kurtz, President, Florida Morticians Association, Inc; Rev. Henry L. Postell, II, Local Coordinator at Postell’s Mortuary, Orlando, FL; and Mr. Tommy L. Hayes, III, Vice President, Florida Morticians Association, Inc.

APOPKA,FL— Members of the Florida Morticians Association, Inc. (FMA, Inc.) were joined by fu-

neral homes throughout the state to send a message against violence. A motorcade of hearses and

motorcycles formed at the Marvin C. Zanders Funeral Home in Apopka. The solemn procession

moved through areas infested with crime, ending at the Dr. I. Sylvester Hankins Park where a Peace Rally was held. This reclaiming of our children’s lives included remarks from local government officials, Sheriff Jerry L. Demings, Commissioner Samuel B. Ings, and Mr. Reginald McGill; members of FMA, Inc., president Richard R. Kurtz, vice president Tommy L. Hayes, III and local coordinator Rev. Henry L. Postell, II; Alexander C. Wynn, III, vice president of NFDMA, Inc.; local clergy, Bishop Kelvin L. Cobaris, Bishop Allen T.D. Wiggins, Pastor Sharon Riley, Rev. Dr. Falecia D. Williams, Rev. Stephen A. Green, Rev. Lawrence Epps, Rev. Sandara Williams, and Rev. Stovelleo Stovall. The event fea-

tured songs from Jamarien Moore, BET-Sunday Best, Season 5, Finalist. Families of those killed by gun violence in central Florida came together with representatives of the funeral industry, local government and local clergy in the hope that this profound event will strike the core of those in attendance to take a stand against the senseless violence and killings that are happening in our nation today. FMA, Inc. has represented funeral directors and embalmers primarily of Af-

rican American descent for over 91 years. The association was formed out of the need for African American funeral service professionals to have a unified voice concerning their occupation. At the time FMA, Inc. was established, many state and national funeral service organizations did not admit persons of color for membership. If you would like more information about the rally or the Florida Morticians Association, Inc., please visit www.floridamorticians.org or contact Rev. Henry L. Postell at 407-295-3857.

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AUGUST 2015

Association CONTINUED NEWS 30 Graduate from Certified Celebrant Program Hosted by NYSFDA

Golf. Network. Support.

„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„ „„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„ „„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„ „„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„„ Please join us at Brickyard Crossing at the acclaimed Indianapolis Motor Speedway for the 15th annual Funeral Service Foundation Golf Classic.

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Network.

Held in conjunction with the 2015 NFDA International Convention & Expo, the Golf Classic is one of the profession’s most popular networking events.

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More than a half-million dollars has been raised over the years in support of our mission to fund projects and programs that support all of funeral service in building meaningful relationships in the community. Please call 877-402-5900 or visit FuneralServiceFoundation.org/Golf for registration and sponsorship.

See you on the links! Connecticut FDA hold collection drive for Covenant to Care for Children

Pictured with some of school supplies and toiletries are (L to R) Howard K. Hill, CFSP, CPC, CFDA President and owner of Howard K. Hill Funeral Services in New Haven and Hartford; Catherine Haugh, AASW Program Coordinator Eastern Region for Covenant to Care for Children, and John Cascio, CFDA Executive Director.

WETHERSFIELD,CT— Connecticut Funeral Directors Association (CFDA) members and suppliers held a special collection drive to support Covenant to Care for Children, a Hartford-based nonprofit organization that helps 13,000 Connecticut boys and girls who are ne-

glected, abused and/or impoverished. Licensed funeral directors and suppliers from all across the state carried in donations of hundreds of school supplies and toiletries to CFDA’s summer meeting at the Water’s Edge Resort & Spa in Westbrook. Items collected included tooth-

The 2015 graduating class of NYSFDA’s Certified Celebrant Training held in Albany, NY in June

ALBANY,NY— Thirty people representing a diverse group from throughout the northeast and Canada recently completed a threeday program focused on helping family and friends address the intense grief that follows the death of a loved one. Held at the Albany headquarters of the New York State Funeral Directors Association (NYSFDA), the intensive program featured discussion on concepts including grief, meeting with families and providing wholesome memorial services for a growing segment of American society - those unaffiliated with formal faith communities. In attendance were funeral directors, clergy, wellness consultants and others hailing from places including New Jersey, Pennsylvania, Ohio, and throughout New York State. The 2015 program marks the fifth time the NYSFDA hosted Certified Celebrant Training which teaches participants to weave into funeral services the thoughts and stories about the deceased. Drawn from meeting with family members, this important step provides the bereaved a way to be engaged in crafting a meaningful memorial. According to NYSFDA secretary/treasurer, Walter J. Kent of Elmira, NY, “As a longtime funeral director, I have been asked more frequently to secure a person to officiate a funeral or have been asked myself to officiate at a funeral, for some-

one without a faith affiliation. Over the years, I’ve heard thousands of services, good and bad. We were provided an intense threeday training after which all participants had to create a custom service and present it to the class. I was amazed at the quality of the mock services presented. Some of the most personalized, emotional and well thought out memorials I have ever heard. What a valuable tool for all the participants.” After the training, funeral director Mary King of Granville, NY said embracing In-Sight Institute themes can give funeral officiates an alternative to standard funeral services. “It gives you that leeway to make it more personal,” King said. Sister Maria Lopez, who works with Hospice in Kingston, NY, said the program provides insights helpful for those looking to help family and friends take steps in grief starting with the funeral. “Essentially, we’re meeting the needs of the bereaved, that’s what matters,” Lopez said. “More and more funeral directors and chaplains are being asked to perform services with no religion. This is a way to make the service meaningful and personal for the families,” said Kelly Deitz, CAE, director of foundation and core programs at the NYSFDA. “Over the years Celebrant Training has been gaining popularity. June 2015 was the fifth time the New York State Funeral Directors has

sponsored the training. Registration has increased each time from 17 people up to 30 people which is considered a full class. NYSFDA will continue to sponsor trainings in the future, with the next training scheduled for June 2017,” Deitz said. The 2015 Celebrant graduates include: Rev. Jack Bradley, James Brady, Frank Camardo, Nancy Castellucci, Murry Conway, Nick Farenga, Stephen Fournier, Cheryl Gayle, Jan Glende, Meghan Hagenbach, Paul Hammerl, Anna Hammerl, Laura Hans, Sabrina Joynes, Marty Karpel, Michael Kelly, Walter J. Kent, Mary King, Rev. David King, Danielle Kraft, Sister Maria Lopez, Wesley Mast, Shari Paige-Rich, Peter Russell, Jasmine Tanguay, Mark Thompson, Mary Tighe, Carl Trainor, Chris Tringali, and Thomas Washock. Founded in 1889, NYSFDA’s mission is to promote the highest standards of funeral service to the public and to enhance the environment in which its members operate. More than 900 member firms and 3300 licensed funeral directors who operate across the state belong to the New York State Funeral Directors Association. In addition to maintaining a website at www.nysfda.org, NYSFDA also publishes brochures and information which educate and inform consumers about end-oflife issues.

Like Us On Facebook! brushes, toothpaste, soap, deodorant, and backpacks, with pencils, pens, paper, erasers, notebooks and crayons. The 126-year-old Connecticut Funeral Directors Association is comprised of funeral directors at more than 220 funeral homes. Based in Wethersfield, the profes-

sional organization is committed to the promotion and advocacy of high ethical standards in funeral service. For more information about CFDA visit www. ctfda.org For more information about Covenant to Care for Children visit www.covenanttocare.org.

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Suits Filed Against Conference and Regulators CARLE PLACE,NY— Over the last few months, the New York law firm Sokoloff Stern, LLP has filed a number of lawsuits in federal and state courts challenging recent disciplinary actions by the International Conference of Funeral Service Examining Boards (“the Conference”) and its member regulators regarding the National Board Exam (“NBE”). The NBE is an exam created by the Conference, an Arkansas corporation, passage of which many states require for licensing as a funeral director or embalmer. The lawsuits charge the Conference and member regulators with engaging in a concerted and intertwined vendetta against American Academy McAllister Institute (“AAMI”) graduates following a legal dispute (now resolved by confidential settlement) between the Conference and AAMI regarding the school’s NBE test preparation. The suits charge the Conference, acting as a state actor and quasi-governmental entity, with violating the constitutional rights of the former AAMI students by arbitrarily retroactively “invalidating” their passing NBE scores without proper notice and with no meaningful opportunity to be heard. The Conference has imposed arbitrary, unauthorized, excessive, and punitive sanctions. While the sanctions vary from student to student, for the most part, the Conference has required students to retake the NBE, imposed monetary fines, and barred people from taking the NBE for five years, amounting to a ban on practicing in the funeral directing and embalming profession – all without sufficient notice and with no meaningful opportunity to be heard. According to the suits, states are adopting, ratifying, and relying on the Conference’s unlawful “invalidations” and are either refusing to issue licenses to applicants or demanding licensed professionals to surrender their license or face disciplinary charges for practicing without a valid NBE score. A typical suit is that brought by Keith Mattei, a funeral director and embalmer licensed in both Connecticut and Texas. His lawsuit alleges the following. In 2011, Keith graduated from AAMI magna cum laude with a 3.88 G.P.A. and in the top 10 percent of his class. In August 2011, Keith took and passed the NBE. After completing a year’s apprenticeship in Connecticut, on October 22, 2012, Keith received a dual license from Connecticut to practice as a funeral director and embalmer. He worked from 2012 to August 2014 in Connecticut with an unblemished record. In August 2014, after taking the Texas state licensing exam, Keith received a dual license from the state of Texas. In July 2014, Keith accepted a position in Florida and applied to take the Florida state exam, but Florida would not allow him to do so because the Conference refused to provide Florida with his passing NBE scores. Nearly three years after passing the NBE, the Conference sent Keith a form letter claiming it had “credible evidence” of Keith’s participation in a security breach involving the harvesting and sharing of confidential and/ or copyrighted NBE items. Without providing any more details, the letter threatened Keith with discipline.

Keith responded to the letter, denying participating in the alleged copyright infringement and receiving NBE materials in advance of the examination. Keith’s federal complaint says that, while Keith did provide the president of AAMI with abstract ideas he recalled from the exam, he did not provide specific questions that appeared on the exam and did not reveal copyrighted or confidential information. The Conference never claimed – and could not claim – that Keith voluntarily received and viewed exam questions before he took the NBE. With no further notice, Dalene Paull, Conference Executive Director, notified Keith the Conference Board of Directors met on September 23, 2014 and, among other things: “invalidated” Keith’s passing NBE scores, barred him from retaking the NBE for five years, refused to transfer his scores to state licensing boards, notified all state licensing boards of the disciplinary action, and imposed a $500 fine. Days later, Keith received a letter from the Texas Funeral Services Commission notifying Keith that it received a letter from the Conference indicating that Keith had “cheated on the exam by receiving the National Board Examination in advance and provided items recalled back to personnel after the test was administered.” This allegation is false. Texas, which is a member of the Conference, then filed a complaint to revoke Keith’s license.

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FAYETTEVILLE,AR— As part of its ongoing effort to protect the security of the National Board Examination (NBE) and the validity of examination results, the Conference is continuing its investigation of individuals involved in the unprecedented security breach discovered at the American Academy McAllister Institute of Funeral Service, Inc. (“AAMI”). The Conference is continuing to identify AAMI graduates who received confidential NBE content prior to testing, or who breached their confidentiality obligations to the Conference by sharing NBE questions, answers and answer choices, or other highly sensitive information regarding the NBE with AAMI faculty and students after taking the exam. These actions not only provided an unfair advantage to test takers at AAMI but also caused significant damage to the Conference in that the compromised questions/answer choices had to be deleted from the NBE item database. The Conference was required to develop new exam questions and temporary segregated test formats specifically for AAMI students and graduates. The Conference’s current investigative efforts include the review of a large volume of documents seized from AAMI’s campus pursuant to an ex parte seizure order granted by a federal judge in the Conference’s prior lawsuit against AAMI. Individuals who are identified as having participated in the security breach will be notified and will

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be given an opportunity to respond to the Conference with any information they would like considered during the investigation. In appropriate circumstances, actions taken by the Conference may include invalidation of NBE scores, with an opportunity to re-take the examination. For those individuals who shared examination content after testing, the Conference may impose restrictions on future access to the examination. “To deal with such an egregious case of exam piracy is always tough,” said Conference president Hari P. Close, II. “Decisions to invalidate candidate scores are never taken lightly, but the Conference remains committed to fulfilling our obligation to provide exam results that the funeral service profession, the states, and the public can rely on. The integrity of the NBE program has never been compromised on such a grand scale, so we are still reeling from the effects of what was happening at AAMI.” The Conference will be issuing notices of investigation to affected individuals on a rolling basis until its identification of involved individuals is complete. Notwithstanding the Conference’s documentary evidence of their participation, some of the AAMI graduates whose NBE scores have been invalidated as a result of the Conference’s investigation have filed lawsuits against the Conference, its executive director, and current and former members of its board of directors, challenging the Conference’s right to take action in response to the security breach. The Conference has moved to dismiss several of the lawsuits on various legal grounds. Media reports have indicated that AAMI is funding the litigation filed by test takers against the Conference, and that the attorney hired by AAMI to represent the test takers will not be advising test takers regarding any potential claims they may have against AAMI. “Unfortunately, when faced with evidence that an individual had access to exam content before taking the NBE, the validity of that person’s passing score is in question,” said Close. “The Conference has a duty to ensure that passing scores are valid, and we would be acting irresponsibly if we turned a blind eye to the situation. The Conference believes strongly in its right to protect its exam, and we will do so vigorously as we defend ourselves against these lawsuits.” The Conference’s prior lawsuit against AAMI alleged that the security breach involved a systemic, longstanding effort by AAMI president Mary Margaret (“Meg”) Dunn and other AAMI faculty to improperly solicit and gather from AAMI test takers highly confidential information about questions and content appearing on the exam, for purposes of sharing that content with future AAMI test takers to improve AAMI students’ success rate on the NBE. The International Conference of Funeral Service Examining Boards, Inc. v. American Academy McAllister Institute of Funeral Service, Inc. and Mary Margaret Dunn, No. 1:13-cv-07605, United States District Court for the Southern District of New York. The Conference’s lawsuit against AAMI was settled in December 2014, as announced in the Conference’s prior press release dated December 12, 2014, available at https://theconferenceonline.org/the-conference-announces-settlement. Among other things, AAMI agreed in the settlement to a court-ordered permanent injunction prohibiting the activities alleged in the lawsuit and the creation of a Director of Academic Integrity position at the school. As always, individuals with information regarding any previous or potential NBE security breach are encouraged to contact the Conference at 479-442-7062, [email protected], or visit https:// theconferenceonline.org/report-concern. By working together, members of the funeral services profession and the Conference can ensure not only the security of the NBE, but the continued value that a passing score on the NBE represents as a credential.

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Educational CONTINUED NEWS OGR Regional Workshop Offered Tips to Detail Disruptive Competition AUSTIN,TX— The International Order of the Golden Rule (OGR), the world’s leading professional association dedicated to making independent funeral homes exceptional, will host its annual regional workshop, August 7th at the Pittsburgh Institute of Mortuary Science in Pittsburgh, PA. The workshop titled “Fresh Approaches to Funeral & Memorial Services” features four distinct

sessions on generating revenue from nontraditional sources. Mark Allen, OGR’s executive director, believes the workshop will provide OGR members and other funeral service professionals with practical tools to address consumer needs. Allen comments, “As nontraditional services gain popularity, families are sidestepping the funeral director. This workshop is

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Museum Corner The National Museum of Funeral History Houston, Texas

Travel the World at the National Museum of Funeral History: No Passport Required! America is often referred to as a “melting pot” of cultures. We are privileged to have access to experiences that provide a peek into the cultures of other countries and continents. The same holds true in Houston, where the city prides itself on providing citizens and visitors alike with a variety of cross-cultural experiences. Did you know more than 80 different languages are spoken in Houston? It’s no wonder there’s a plethora of eateries serving dishes from all over the world as well as an annual international festival designed to celebrate, educate and unite on a variety of cultures. The National Museum of Funeral History embraces Houston’s international flavor and offers a variety of “trips” to international destinations without having to travel far. When museum visitors step into the Museum’s “International Hall,” they find themselves transported to a whole new world as they engage with exhibits like A Life Well Lived: Fantasy Coffins from Ghana, Dia De Los Muertos and beyond. What exactly is a “fantasy” coffin? The origin story is an interesting one: in the 1950s, a talented Ghanaian artist named Kane Quaye (also known as Seth Kane Kwe) created a customized palanquin for the village chief to be carried around in a cocoa pod-shaped, human-powered vehicle during an upcoming festival. However, the chief died before the festival, so he was buried in it instead. Since then, it has become a Ghanaian tradition, in addition to their original lavish customs following death, to customize brightly colored and intricately designed coffins for the dead that capture the essence of the departed -- whether a character trait, an occupation, a symbol of one’s standing in the community or what they hope to achieve in the afterlife. For example, a prosperous individual might be buried in a coffin shaped like a luxury vehicle; a fisherman’s coffin might be shaped like a trout; a brave persona might be buried in a tiger-shaped container, etc. To the people of Ghana, West Africa, death is not an end, but a transition to the spiritual realm of their ancestors. In

AUGUST 2015

meant to help funeral directors develop a plan to regain those customers and attract families that may no longer see them as an essential part of funeral and memorialization process.” Workshop attendees will learn to increase revenue from cremation customers, offer services to families interested in home funerals and green burials, and utilize their planning expertise to attract families who are choosing to go to hotels and other venues for memorialization services. Learning facilitators include Lacy Robinson, a professional speaker and funeral director; Kristin Hauman, a funeral director and burial coordinator for Penn Forest Natural Burial Park; and Holly Muchnok, an event planner for East Wing Events. Attendees have the option to tour Phipps Con-

servatory, one of the nation’s largest Victorian greenhouses, an example for an off-site memorial service. A representative from Phipps will explain how funeral directors can work with families to set up an event there and at similar off-site locations. The OGR Regional Workshop series is available to members and nonmembers alike. Registration is now open and can be completed at www.ogr. org/regional-workshops. Attendees will receive 6 CEs in states where approved. Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.

fact, ancestors are forever considered members of the family. It is believed if the deceased is properly honored, such actions secure spiritual favor for the family left on earth. The National Museum of Funeral History, which has the largest collection of fantasy coffins outside of Ghana, West Africa, showcases 12 remarkable, artfully sculpted coffins imported from Accra, Ghana, that depict a KLM airliner, a Mercedes Benz, a fish, a canoe, a leopard, a chicken, a bull, a crab, an eagle, a lobster, a shallot and a Yamaha outboard motor. Visitors will enjoy specNMFH Fantasy Coffins from Ghana. Photo by Myke Toman. ulating as to the types of people these coffins might reflect while admiring the unique artistry of used by Saint John Paul II in 1982 when he toured the UnitWest Africa. ed Kingdom, and a full-scale replica of John Paul II’s original Similar to Ghana’s elaborate funeral traditions, the memori- crypt, so uncanny that when the Pope’s tailor, Roberto Caal ceremonies of Japan are among the most expensive in the sorssi, saw it he exclaimed, “Perfecto! Perfecto! Perfecto! If I world. In the Japanese Funerals exhibit, also located in “Inter- didn’t know I was in Houston, I would have thought I was national Hall,” the Museum provides visitors with a rare op- back in Rome attending the funeral of Pope John Paul once portunity to explore some of the fascinating customs surround- again!” ing death in the Far East. Visitors discover the most common The National Museum of Funeral History is your go-to method of treating the deceased, the formal gift-giving practic- place for an educational “staycation” that will leave you enes and the Japanese family’s unique ritual in handling a loved riched with cultural knowledge. Take a trip around the world one’s cremated remains. The “crown jewel” of the exhibit is a right here in Houston and experience the many different 1972 Toyota Crown ceremonial hearse that often “wows” mu- ways cultures and societies all around the world pay tribute to seum-goers. Decked out with intricate designs in gold and a life once lived. hand-carved wood, the reverence of the Japanese for the dead is obvious to all who visit this historical gem at the National Museum of Funeral History. Other cultures to explore in “International Hall” include the The National Museum of Funeral History, located in Houston, Texas, Mexican culture in the Dia de los Muertos exhibit; the German houses the country’s largest collection of funeral service artifacts and renowned exhibits on one of man’s oldest cultural customs. culture, through two antique horse-drawn funeral carriages fea- features It belongs to YOU and everyone in the funeral industry. Visitors can turing etched glass, hand-carved panels and unique wheels that discover the mourning rituals of ancient civilizations, see up-close aucant inwards to navigate the cobblestone streets; and England, thentic items used in the funerals of US Presidents and Popes and exthe rich heritage of the industry which cares for the dead. through a vintage motorized Rolls Royce hearse that was origi- plore The museum is located at 415 Barren Springs Drive, Houston, TX nally a flat-bed pickup truck before being converted to a funer- 77090 and is open Monday-Friday from 10am-4pm, Saturday from 10am-5pm and Sunday from 12pm-5pm. Admission is $10 for adults al coach (a common practice many years ago); and more. children age 12 and older, $9 for seniors and veterans; $7 for Finally, visitors can round out their cultural sampling in Italy and children 3-11 years old; and free for children age 2 and younger. through the Celebrating the Lives and Deaths of the Popes ex- For more information, visit www.nmfh.org, “like” the museum on hibit, which transports museum-goers to Vatican City in Rome Facebook or call 281-876-3063. and explores the traditions and customs surrounding the death of a pope. This 5,000 square-foot exhibit, created in collaboration with the Vatican, features unique pieces like authenwww.nomispublications.com tic Swiss Guard uniforms, a Popemobile (now a Saintmobile!)

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Educational CONTINUED NEWS Federated Funeral Directors of America hosts Regional Meeting SPRINGFIELD,IL— Federated Funeral Directors of America (FFDA), a Fiducial Company, hosted a Regional Meeting May 27-28th, 2015 in Springfield. The meeting was attended by funeral professionals from across the Midwest and was met with much positive feedback. One attendee commented, “Federated has taken the lead in restoring funeral service by getting back to the basics. Regional seminars are great!” The meeting was kicked off with a welcome address from Wendell “Buzz” Hahn, former President of FFDA. Hahn, who is the son of FFDA’s co-founder Chet Hahn, spoke of his time testifying in front of the Federal Trade Commission regarding the amendment to the Funeral Industry Practices Trade Regulation Rule, known as the Funeral Rule.

Hahn was employed at FFDA for 36 years and is known as a knowledgeable source within the profession. The May Regional Meeting offered eight hours of continuing education on the subjects of finances, tax, marketing and embalming. Session speakers included Rob Buchanan, FFDA, who spoke about the meaning and utilization of financial statements; Alan Mulligan, Live Oak Bank, who spoke on the financing process; Greg Perkins, Cost Segregation Services, Inc., who spoke about cost segregation; Dean Lambert, Homesteaders Life Company, who spoke on adding value to diminish price shoppers; John P. “Jack” Adams, The Dodge Company, who spoke on why embalming is practiced and Wally Hooker, Family & Friends Funeral Home,

who spoke on ensuring quality embalming. Attendees were invited to get a taste of Springfield with a tour of the Old State Capitol building followed by a welcome reception, which encouraged networking with peers as well as vendors and FFDA representatives prior to the kickoff of the meeting. FFDA will offer another continuing education opportunity at the Fall Regional Meeting at the Worsham College of Mortuary Science in Wheeling, IL on November 13, 2015. Interested parties should contact (800)877-3332 or visit www.federated-funeral.com for more information. Federated Funeral Directors of America has provided business services to the funeral business since 1925 and is based in Springfield.

Suits Filed Against MKJ Announces 2016 Conference and Seminar Programming Regulators Continued from Page A39 LARGO,FL— At a time to make smaller rooms Next, the Connecticut Department of Public Health notified Keith that it, too, received a complaint against him stating that his NBE scores were invalidated and he was prohibited from re-taking the exam for five years because of allegedly receiving NBE items in advance of the test. The suit indicates that Connecticut requested that Keith surrender his license, which he refused. Connecticut initiated disciplinary proceedings against Keith. Keith’s lawsuit asserts violation of his constitutional rights to due process, free speech, and equal protection. It also claims the Conference breached its contract with Keith to report passing scores for a successful exam, breached a covenant of good faith and fair dealing, and defamed him by reporting that he “cheated” on the exam. Additionally, the suit challenges the Conference’s determination that Keith conveyed copyrighted or confidential information. He seeks compensatory and punitive damages, as well as injunctive and declaratory relief. Finally, Keith’s lawsuit alleges that, under the Texas statutory scheme, the Texas Funeral Services Commission has no right to require applicants to take the NBE, an exam it had no hand in developing. Brian S. Sokoloff, the Sokoloff Stern LLP partner working on this matter, said the following: “Keith’s case, the thirteen others already filed, and the others that shortly will be filed in various states, all have a common theme: the Conference – with the imprimatur of the states – is disciplining and depriving people of their right to practice their profession arbitrarily, maliciously, and in violation of their constitutional and state law rights. States, through their laws and regulations, have the power to determine who shall and who shall not be permitted to practice in the profession; states have the power to discipline licensees by imposing bans and fines. States do not have the right or power to outsource to an Arkansas entity the right to regulate the practice of these professions by determining, in secret meetings, based on hidden criteria, who shall be allowed to practice, who shall be banned (and for how long), and what fine people shall pay. While these legal issues might excite lawyers and law students, the actions of the Conference and the states are inflicting real harm and great pain on people who have studied for years and, in many cases, have been practicing in their professions with unblemished records. We look forward to either resolving these matters amicably with the Conference or having courts protect the rights of these horribly harmed, hard working people.” “Particularly galling,” Mr. Sokoloff added, “is the fact that the Conference, which seized voluminous documents from AAMI, never bothered to check whether the test takers whose scores they invalidated received questions on the exam they took. If their actions were designed to protect the integrity of the exam, which they trumpet, they would not punish people like Keith Mattei before looking into that basic question.” Questions can be directed to Brian Sokoloff, call 516-3344500, email bsokoloff@sokoloffstern.com or visit www.sokoloffstern.com for additional information.

when most of the death care industry is talking about less, MKJ Marketing offers a seminar on MORE: getting more from your facility, pre-need trust accounts, marketing, arrangers, and e-commerce. MKJ will offer this “Top Line Growth” seminar at two locations in March of 2016. Ski the Beaver Creek Slopes at the annual Ski Seminar at the Weston Resort, Avon, CO, February 29-March 2. Or, warm up after a long, cold winter at the Amelia Island Ritz Carlton Resort in Amelia Island, FL, March 21-23. MKJ’s guest speakers include Bob Killingsworth, President of JSTArchitects. Bob will present the latest funeral home design features, particularly as they relate to reception and general-purpose rooms. How

more functional and larger rooms more inviting and comfortable. Adam Sheer, Co-President of Roosevelt Investments, will discuss financial issues impacting your pre-need funds, projections of world financial markets, and investment strategies. Glenn Gould, CEO of MKJ Marketing, will share marketing strategies and consumer attitudes from research studies. MKJ Marketing is a full service deathcare industry marketing company serving funeral homes, cemeteries and deathcare industry vendors in areas of market research, advertising, training and website development. For hotel reservations and additional programming information, call Erica Heuer at 888-655-1566, or visit MKJMarketing.com.

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Educational

CONTINUED NEWS

OGR President William Brock visits Eastwick College

HACKENSACK,NJ— President of Order of Golden Rule, William Brock, Jr., CFSP, recently paid a visit to a Funeral Service class at Eastwick College Hackensack Campus. Mr.

Brock, manager of Vander Plaat Funeral Home, Wycoff, NJ, talked with the students about the value of funeral service education as well as the OGR. Pictured with the students

are Mr. Brock, Instructor Toni Scordato-Kuchler and Dr. Daniel Simone, CFSP, CCO, Director of Mortuary Science and Interim Dean of Students at Eastwick College.

Order of the Golden Rule Elects Foundation Board and Officers AUSTIN, TX— The Order of the Golden Rule Foundation (OGRF), the recentlyformed charitable arm of The International Oder of the Golden Rule (OGR), recently elected its board and directors. Peter “Skip” Urban, Anton B. Urban Funeral Home, Ambler, PA was elected as Board Chair; Matt Stradling, Stradling Funeral Homes, Akron, PA was elected as Secretary-Treasurer. Elected directors include Roger Beyers, Beyers Funeral Home, Leesburg, FL; Mike Butler, Livingston-Butler-Volland Funeral Home, Hastings, NE and Adam Martin, Martin Funeral Home, Cremation & Tribute Services, Mt. Morris MI. The OGR Foundation is a tax exempt

charitable organization under section 501(c)(3) of the Internal Revenue Code. The OGR foundation was formed to support annual scholarships awarded to mortuary science students at its Annual Conference and Supplier Showcase. Going forward, the OGR Foundation will expand its philanthropic outreach to additional funding programs to promote the advancement of the funeral service profession. Founded in 1928, OGR is affiliated with independent funeral homes throughout North America and overseas that share common goals of exemplary service, uncompromising care and compassion to families in their time of need. For more information, visit www.ogr.org.

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AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n A

Death Notices



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Send obituary information to Funeral Home & Cemetery News, PO Box 5159, Youngstown, OH 44514 • Fax (800) 321-9040 • E-mail [email protected]

SUSANNA E. GARBER of Versailles, MO died June 7, 2015 at the age of 98. She worked alongside her husband, Raymond C. Garber as a licensed funeral director. Together, they acquired ownership of the Kidwell Funeral Home, forming KidwellGarber, Inc. In 1979, the Lurie/Sunrise Beach Chapel and Garber Memorial Estates were developed creating Kidwell-Garber Funeral Homes. PHILIP MICHAEL “NEW” NEAL II of Catlettsburg, KY died July 5, 2015 at the age of 49. He was a second generation funeral director and owner of NealKilgore & Collier Funeral Homes. He served as a Boyd County deputy coroner for 20 years. He graduated from the Cincinnati College of Mortuary Science in 1987, he served on the board of the Funeral Directors Association of Kentucky from 2004-2012 and was president from 2009-2010. GARY ANDREWS of Bronx, NY died June 15, 2015 at the age of 62. He was a licensed funeral director having worked at Hellman Memorial Chapels, George T. Davis Funeral Home, David J. Hodder Funeral Home, Coxe & Granziano Funeral Home and Weinstein Memorial Chapel.

JOSEPH H. LEVINE of Bala Cynwyd, PA died June 28, 2015. He was a fourth generation funeral director and president of Joseph Levine & Sons Memorial Chapel Inc, one of the Philadelphia area’s oldest and most prominent Jewish funeral homes. After obtaining ownership of the firm in 1984, he sought to expand it by acquiring Haym Salomon Memorial Park in Frazer in 1986. In 1996, he began operating from a branch in Broomall, DE, and in 1999, a third funeral parlor was added in Trevose. He graduated from the Pittsburgh Institute of Mortuary Science in 1970. ROBERT STEPHEN “STEVE” OWEN of Cartersville, GA died June 24, 2015 at the age of 63. He was a funeral director at Owen Funeral Home for 40 years.

CHARLES TERRY MOODY of Zebulon, GA died July 7, 2015 at the age of 68. He worked as a funeral director at the J. Cowan Whitley Funeral Home in Douglasville, Haisten’s Funeral Home in Jackson, and Tapp Funeral Home in Buford. In 1975, he opened Terry Moody Funeral Home in McRae. After moving to Pike County, he worked with his family at the Moody Funeral Home in Zebulon. He graduated from the Gupton-Jones College of Mortuary Science in 1969.

GILBERT L. LINVER of RanJOHN GARIC SCHOEN of cho Cordova, CA died June 20, 2015 at the age of 73. New Orleans, LA died June He previously worked at the 11, 2015 at the age of 94. He Toledo Jewish Family Servicworked as a funeral director es Foundation before becomat Schoen Funeral Home, ing the owner and operator which his great-grandfather of Great Lakes Memorial established. He later became Stone Company. He served the chairman of its board and as the executive director at Sithe vice president of Schoen nai Memorial Chapel in San Life Insurance Co. He was Francisco, the only Jewish fua founding partner of Lake neral home in the Bay Area, where he worked for 18 years until his retirement. He attended Toledo Univer- Lawn Metairie Funeral Home, where he spent the sity and served on the Home of Peace Cemetery Board. last years of his career as a consultant.

JOHN THOMAS “TOM” FRALEY of Moorefield, WV died July 8, 2015 at the age of 77. He began his career in funeral service with Kilgore & Collier Funeral Home in Catlettsburg, and later served his apprenticeship with Doug Bryant at the Keyser Funeral Home in Beckley. In 1971, he assumed ownership of the former Thursh Funeral Home in Moorefield, where he continued to operate it as Fraley Funeral Home until retiring in 2009 as a licensed funeral director and embalmer. He graduated from the Cincinnati College of Embalming in 1960. He was as a member of the Potomac Valley Funeral Directors Association, the West Virginia Funeral Directors Association and the National Funeral Directors Association. LARRY WAYNE BURKE of David, KY died June 13, 2015 at the age of 73. He was the former owner and operator of Burke Funeral Home and served the community of Floyd County for more than 20 years as a licensed funeral director and embalmer. He continued to work for Nelson Frazier Funeral Home in Martin after retirement. RAYMOND E. HALLOWELL of Chicago, IL died June 22, 2015. He was the owner and operator of Lakeview Funeral Home.

AUBREY CLINTON ROBERTSON of Charleston, WV formerly of Sutton, WV died June 22, 2015 at the age of 92. He began his career as a licensed funeral director and embalmer at the Wilson Funeral Home in Charleston and later the Harris Funeral Home in Logan. In 1960, he purchased the former Berry & Son Funeral Home, and continued to operate it as the Robertson Funeral Home for 41 years. A graduate of the Cincinnati College of Mortuary Science, he was a member of the Central West Virginia Funeral Directors Association and the West Virginia Funeral Directors Association.

DEATH NOTICES ARE CONTINUED ON NEXT PAGE

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Death Notices

CONTINUED FROM PREVIOUS PAGE

LAWRENCE KENNETH MYERS, SR of Omaha, NE died July 2, 2015 at the age of 92. He worked alongside his brother, Robert as a licensed funeral director at Myers Funeral Home, which was established by his father William “W. L.” Myers. His son Larry Myers assumed ownership of the firm after he retired in 1985 and continued to operate it as the oldest black-owned business until its closing in 2011. DONALD LEE “DON” JENSEN of Arnold, formerly of Knob Lick, MO died June 22, 2015 at the age of 81. He began his career working in Farmington for the Cozean Funeral Home, serving his apprenticeship under the late C. H. Cozean, Sr. He later moved to the St. Louis area and eventually purchased Baumman Colonial Funeral Chapel in Overland. He owned and operated it as a licensed funeral director for the rest of his working career. After selling the funeral home and retiring, he moved to Arnold where he remained until the time of his passing. He attended the Kentucky School of Embalming.

IRVING ROBERT EMMERICH of Avon Lake, OH died June 23, 2015 at the age of 96. He was a licensed funeral director, embalmer, founder and former owner of Emmerich Funeral Home in Amherst, OH, which is now Hempel Funeral Home. He previously served as the owner and CEO of Daniels Emmerich Funeral Home in Lakewood, OH. He graduated from the Cleveland College of Mortuary Science in 1943 and was a member of the Ohio Funeral Directors Association, Cuyahoga Funeral Directors Association, the Greater Lorain Funeral Directors Association and the Cleveland Embalmers Club.



AUGUST 2015

WILLIAM THEODORE BEAR, II of Churchville, VA died June 18, 2015 at the age of 90. He was a fifth generation funeral director at Bear Funeral Home for more than 68 years and graduated from the Cincinnati College of Mortuary Science. JAMES W. DUKE of Indianapolis, IN died July 6, 2015 at the age of 83. He served as a licensed funeral director and embalmer at Shirley Brothers Mortuary and the G. H. Herrmann Funeral Homes before retiring in 1999. He graduated from the Indiana College of Mortuary Science in 1988.

CHARLES KENNETH YOUNG of Bedford, KY died May 14, 2015 at the age of 66. He was a licensed funeral director for 49 years. He was associated with the Bykowski Funeral Home for 20 years prior to purchasing the business in 2001, when Bykowski & Young was formed. In 2006, he acquired the J. Robert Durning Funeral Home and later consolidated both firms to form the Durning, Bykowski & Young Funeral Home. He received his funeral directors licenses in Boston at the former New England Institute of Anatomy, Sanitary Science, Embalming and Funeral Directing.

MORRIS EARL BANKSTON of Ozark, AL died June 16, 2015 at the age of 73. He was a funeral director and founder of Fuqua-Bankston Funeral Home. He served as Dale County’s coroner for more than 30 years before retiring in 2006.

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Glass Artist Henry C. Duquette debuts Breast Cancer Angel Keepsake Pendant cancer. “Once completed, I will sign their name on the back of the keepsake in 22k gold, so they will be, Forever in Glass. “The fight goes on with hope and love,” said Duquette. Ten percent of all sale proceeds will be made to the Susan G. Komen Organization. To inquire or order Breast Cancer Angel with or without cremains, contact Henry C. Duquette directly at his studio, 508-989-9445 or henry@ forever-in-glass.com.

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Custom Urns R Us Celebrates Passions and Hobbies MANTENO,IL— Custom Urns R Us, a new manufacturer of cremation urns servicing North America, is introducing its new offering of urns which celebrate the passions and hobbies of the families we serve. Finished in the United States of America, each urn is created using quality aluminum or fiberglass bodies that are air tight and resist rusting, breaking or cracking. Vividly displaying the interest and joys of a families loved ones, Custom Urns R Us is supplying the funeral industry professional with a fresh look in cremation urns. These urns come with the largest screw opening in the industry making transferring of ashes a snap. After years of research, Custom Urns R Us saw that the American consumer wants urns that reflect the deceased’s lifestyle and passions. These urns reflect this in the images and finishes used to craft them. Using automotive finishes, digital vinyl artwork and 3D solid metal cast-

Breast Cancer Angel by Forever in Glass

SOMERSET,MA— Fueled by a personal tragedy, working glass artist Henry C. Duquette created an exquisite line of cremation keepsake pendants that glisten with gold, silver, brass, and other metals, while infused with a small amount of cremains. On June 24, 2015, Henry Duquette’s latest work of art, called Breast Cancer Angel, debuted online at www.forever-in-glass.com. “My inspiration for this piece came from losing my only sister Dianne at the young age of fifty-four to cancer. Angels to me were a symbol of comfort, strength, and love,” said Duquette. Forever-in-Glass dedicates the creation of their newest pendant, Breast Cancer Angel, as a way of honoring his sister’s memory and all of the courageous women who directly or indirectly fought breast

ings allows the detail expected in a quality urn to be captured. Custom urn designs are completed to the specifications of the customer including special colors and art-

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CALENDARof Events CONVENTIONS/ CONFERENCES NFDMA 78TH ANNUAL CONVENTION & EXPO Aug 01-06, 2015, America’s Center/Renaissance St Louis Grand Hotel, St Louis MO. Exhibits. (800) 434-0958, (770) 969-0064, Fax:(770) 969-0505. nfdma.com/annualconvention. html [email protected] Ohio Cemetery Association Annual Convention - Aug 0305, 2015, Hilton Garden Inn, Miamisburg, OH. Exhibits. 937885-0283. www.ohiocemeteryassociation.com jburrowes@ cemeterydata.com West Virginia Cemetery & Funeral Assn 65th Annual Convention - Aug 14-16, 2015, Canaan Resort, Davis, WV. Exhibits. 304-342-3769. www. wvcfa.org [email protected] The National Funeral Director’s Association of Southern Africa Annual Funeral Exhibition - Aug 26-27, 2015, Sandton Convention Center, Johannesburg, South Africa. Exhibits. +27114653288. [email protected] Selected Independent Funeral Homes Annual Meeting - Sep 16-19, 2015, The Roosevelt, New Orleans, LA. Exhibits. 800323-4219. www.selectedfuneral homes.org lauren.ehle@selected funeralhomes.org Catholic Cemetery Conference 66th Annual Convention & Expo - Sep 22-25, 2015, Town & Country Hotel, San Diego, CA. Exhibits. 888-850-8131. info@ catholiccemeteryconference.org New Jersey State Funeral Directors Assn - Sep 29 - Oct 01, 2015, Bally’s Atlantic City , Atlantic City, NJ. Exhibits. 800-734-3712. www.njsfda.org [email protected] New York State Association Of Cemeteries 87th Annual Fall Conference - Oct 03-06, 2015, The Sagamore, Bolton Landing, NY. Exhibits. 518-434-1134. www.nysac.com [email protected] Georgia Municipal Cemetery Association - Oct 07-09, 2015, St. Mary’s, GA. 912-651-6843. www.gmcaweb.org info@ gmcaweb.org

National Funeral Directors Association 2015 International Convention & Expo - Oct 18-21, 2015, Indiana Convention Center, Indianapolis, IN. Exhibits. 262789-1880. nfda.org/2015-nfdaconvention-landing-page.html [email protected] California Assn Of Public Cemeteries 58th Annual Conference - Mar 17-19, 2016, Embassy Suites Monterey Resort Hotel, Seaside, CA. Exhibits. 888-344-9858. www.capc.info [email protected] Int’l Cemetery, Cremation & Funeral Assn 2016 Convention & Exposition - Apr 13-16, 2016, The Ernest N. Memorial Convention Center & Hilton New Orleans Riverside, New Orleans, LA. Exhibits. 800-6457700. www.iccfa.com California Assn Of Public Cemeteries 59th Annual Conference - Feb 23-25, 2017, Embassy Suites Mandalay Bay, Oxnard, CA. Exhibits. 888-344-9858. www.capc.info [email protected] MEETINGS/SEMINARS Center For Loss & Life Transition Training Seminars by Dr. Alan Wolfelt - Aug 03-06, 2015 Living with Meaning & Purpose in Your Life; Aug 24-27, 2015 Exploring the Spiritual Dimensions of Death, Grief & Mourning; Sep 14-17, 2015 Suicide Grief: Companioning the Mourner; Oct 05-08, 2015 Comprehensive Bereavement Skills Training; Nov 09-12, 2015 Counseling Skills Fundamentals; Dec 07-10, 2015 Support Group Facilitator Training, The Center For Loss & Life Transition, Fort Collins, CO. 970226-6050. www.centerforloss. com [email protected] Texas Cemeteries Association Maintenance Conference - Sep 27-29, 2015, Embassy Suites Dallas-Park Central, Dallas, TX. 817-339-8210. www.txca.us [email protected] Ohio Cemetery Association Fall Maintenance Seminar South - Oct 01, 2015, Ferncliff Cemetery, Springfield, OH. 937885-0283. www.ohiocemetery association.com jburrowes@ cemeterydata.com

Amanda The Panda Family Grief Center Camp Amanda - Oct 03-04, 2015 Camp Amanda, Indianola IA. (877) 533-4847, (515) 223-4847, Fax:(515) 223-4782. www. amandathepanda.org cindy@ amandathepanda,org Ohio Cemetery Association Fall Maintenance Seminar North - Oct 06, 2015, Catholic Cemeteries, Toledo, OH. 937885-0283. www.ohiocemetery association.com jburrowes@ cemeterydata.com California Assn Of Public Cemeteries Educational Seminar & Area Meeting Oct 09-10, 2015, Crowne Plaza Beach Hotel, Ventura, CA. 888-344-9858. www.capc.info [email protected] Two Hearts Pet Loss Center Pet Loss & Grief Companioning Certification Course - Nov 09-11, 2015, 317-966-0096, Austin, TX. www.TwoHeartsPetL o s s C e n t e r. c o m c o l e e n @ twoheartspetlosscenter.com 2015 Dodge Technical Seminar-Las Vegas - Nov 12-13, 2015, Flamingo Las Vegas, Las Vegas NV. (978) 6002099, Fax: (978) 600-2333. www.dodgeco.com kdoucet@ dodgeco.com Kates-Boylston Publications Fifth Annual Cremation Strategies Conference - Nov 18, 2015, Renaissance Glendale Hotel & Spa, Glendale, AZ. Fax: 732-730-2586. www. katesboylston.com/events tparmalee@katesboylston. com Casket & Funeral Supply Association 2015 Fall Conference & Trade SHOW - Nov 18-19, 2015, JW Marriott, Indianapolis, IN. 847-295-6630. www.cfsaa.org gbuckley@ cfsaa.org Kates-Boylston Publications Tenth Annual Funeral Service Business Plan Conference - Nov 19-20, 2015, Glendale Hotel & Spa, Glendale, AZ. Fax: 732-730-2586. www. katesboylston.com/events tparmalee@katesboylston. com

New England Cemetery Association 46th Annual Frederick R. Laffond Cemetery Management Seminar - Dec 01-03, 2015, Holiday Inn Boxborough, Boxborough, MA. 203-874-8998. www.newenglandcemetery.org [email protected] 2015 Dodge Wreaths Across America Tour - Dec 10-13, 2015, Arlington National Cemetery, Arlington VA. (207) 406-2703. shop.dodgeco.com/ seminars.aspx sbelanger@ dodgeco.com The International Conference of Funeral Service Examining Boards 112th Annual Meeting - Feb 24-25, 2016, Hyatt Regency, Newport Beach, CA. 479-442-7079. www. theconferenceonline.org info@ theconferenceonline.org Casket & Funeral Supply Association Winter Seminar - Mar 03-05, 2016, Sanibel Harbour Marriott Resort & Spa, Ft. Myers, FL. 847-295-6630. www. cfsaa.org [email protected] National Funeral Directors Association Advocacy Summit - Apr 06-08, 2016 800-2286332. www.nfda.org mmarney@ nfda.org National Funeral Directors Association Professional Women’s Conference - Apr 08-10, 2016, Westin Cape Coral Resort at Marina Village, Cape Coral, FL. 800-228-6332. www.nfda. org [email protected] Fountain Nat’l Academy’s 2016 International Embalming & Reconstructive Surgery Conference - Aug 04-07, 2016, FNA Training Facility, Springfield, MO. 417-833-5130. www.fnacademy. com [email protected] California Assn Of Public Cemeteries Educational Seminar & Area Meeting - Oct 07-08, 2016, Lake Tahoe Resort Hotel, Sacramento, CA. 888-344-9858. www.capc.info [email protected] California Assn Of Public Cemeteries Educational Seminar & Area Meeting - Oct 0607, 2017, Holiday Inn Capitol Plaza, South Lake Tahoe, CA. 888-344-9858. www.capc.info [email protected]

Submit Your Convention, Meeting or Seminar Online at www.nomispublications.com or send to: PO Box 5159, Youngstown, OH 44514 Fax 1-800-321-9040 Email [email protected]

AUGUST 2015

Trigard Unveils New Urn Vault Cover Designs

Trilogy Simulated Stone Urn Vault Cover

DANVILLE,IL— Trigard is excited to announce the transformation of their Trilogy® and Reflection® urn vault covers. The updated designs make it easier for families and funeral homes to see the relationship between their burial and urn vaults. Plus, the Trilogy Simulated Stone urn vault now gives families the option to honor a loved one with a personalized Appliqué, much like the Trilogy Simulated Stone burial vault. There are no changes to Trigard’s other urn vault products, including the popular, lightweight Millennium® urn vaults and the Aegean®, Healing Tree® and Elite® urn vaults, which are still available with a special lightweight concrete formula. Trigard is a family owned and operated business based in Danville, IL, that has catered to the varying needs of the death care industry since the 1960s. Trigard regularly hosts Trigard University, a program dedicated to assisting burial vault dealers and funeral directors by providing the necessary tools to make their firms succeed in today’s funeral industry. Trigard believes working closely with other death care providers enhances our knowledge of the industry and allows everyone to stay a step ahead in this changing marketplace. For additional information, call 800-637-1992 or visit www.trigard.com.

Homesteaders Child/ Grandchild Rider Now Available Nationwide WEST DES MOINES,IA— Homesteaders Life Company, a national leader in pre-need funeral funding, has announced the expansion of their pilot Child/ Grandchild Rider, now available nationwide. The program is offered as a free benefit to families who want additional protection to help cover funeral costs if the death of a child or grandchild occurs. “The Child/Grandchild Rider provides extra coverage and peace of mind for the families our funeral home customers serve,” said Homesteaders vice president of field sales Dan Lodermeier. “By offering this valuable protection, Homesteaders and our funeral home customers can help make the most difficult days in families’ lives a little easier.” Policy owners in states where the Child/Grandchild Rider is available may receive coverage for up to 12 eligible children/grandchildren, free of charge. If a family experiences the profound loss of a child or grandchild, this protec-

tion covers funeral costs, up to the maximum benefit amount, for one child or grandchild. “Families hope they never have to use it,” explained J.R. Santana, owner of Santana Funeral Directors in Houston, TX. “If the need ever arises, though, it’s a comfort to them to know that this extra coverage is there without any additional expense.” Homesteaders’ vice president of special projects Tom Heuer noted that the pilot program was very successful during last year’s limited launch. “Our agents and funeral home customers have embraced this valuable benefit,” he explained. “We are very pleased to expand this offering to the other states where we do business.” Homesteaders Life Company is a national leader providing products and services to promote and support the funding of advance funeral planning and end-of-life expenses. Visit homesteaderslife.com to learn more.

AUGUST 2015

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A Product Your Families Need. Are You Offering It? By Charlie Kanet the same day in order to accommodate the time requirements of customers, who include funeral directors. Many items are handmade and all are of the finest quality, yet affordably priced. Solid wood caskets are made in America by the Amish, with Donna and her team carefully crafting the interiors to reflect the dignity of the baby and how precious this child is to his/her parents. Reflecting the company’s focus on quality, Donna remarked, “I would not sell anything I would not put my own baby in.” Urns, which have become their most-requested product, offer unique options. For example, lovely urns such as a Baby in Wings Urn on Amish Box by Heaven’s Gain baby in angel wings, representing various ethnicities – AfriWhen Donna Murphy and her husband, Jim Mur- can-American, Hispanic and Caucasian – are now available phy, learned that she would deliver a miscarried son five and are a more meaningful choice. Specialized urns designed months into the pregnancy, they were overwhelmed by for twin babies fill an unmet need. Many of the urn designs the loss. Prior to the scheduled delivery, they searched feature an Amish-made wooden box – sliding open to hold for a proper receptacle for their baby boy. “We were sur- the cremated remains – topped with precious statuary, perprised and deeply disappointed that the funeral homes sonalized and reflecting the appropriate ethnicity. “Our customers in the futhat we visited had nothneral industry have been ing in which we could bury ASSESSING THE PREGNANCY LOSS MARKET very appreciative and comour son who was only eight Pregnancy loss is one of few underserved markets plimentary of our products,” inches long,” noted Donna in the death-care industry. Serving those suffering said Donna. “They are imas she described her expethis devastating loss is not only a compassionate pressed with the quality, our rience. “This was our one undertaking but also a practical one. quick turnaround and they chance to buy our son’s  Annually, one in four conceptions ends in tell us there is nothing else one and only baby bed that pregnancy loss like it available.” would also be his casket. At the heart of Heaven’s One funeral director final Each year, 500,000 miscarriages occur Gain is a mission to provide ly suggested that we pur One in 33 pregnancies are lost in the second a product that reflects the chase a wood treasure box trimester (4-6 months) dignity of the deceased baby at an import store and that  There are 26,000 stillbirths (after 20 weeks) – at whatever stage – and is what we did.”  58,000 babies die within the first year brings the family closure After the futile search for and peace. “When someone the eternal baby bed for their son, the couple declared that someone should fill loses a child, no matter the age, they have only one opportuthis unmet need, but that it was not going to be them. nity to do something special for that baby and that is to preYet two years later Donna and Jim felt a calling and began serve their memory by giving them a beautiful final resting their business, Heaven’s Gain. place that emphasizes how much that baby is treasured and Heaven’s Gain specializes in burial products for pregnan- how, even though small, they still have great dignity.” cy loss – micro-preemie babies, miscarried babies, preemie To learn more about the products and services offered babies and full-term infants. Products include high-quali- by Heaven’s Gain, visit www.heavensgain.com. To inty, reasonably priced caskets and urns, along with vaults to quire about special pricing extended to the funeral profit each casket and urn. Items ordered by noon are sent out fessionals, call 513-607-6083.

1st Source Bank Announces New Leadership in Specialty Finance Group SOUND BEND,IN— Jim Seitz, 1st Source president, announces that Chris Craft, president of the Auto/Light Truck and SFG deposit divisions of the bank’s specialty finance group is the new president and chief operating officer of the 1st Source Specialty Finance Group. Craft replaces Al Qualey, who will continue as president emeritus and chief advisor. Additionally, Greg Chris Craft Greg Brown Brown, president of the Craft earned an M.B.A. in Finance Specialty Vehicle Division has also become president of the Auto/Light from the University of Notre Dame and a B.S. in Business Management Truck Division. “With Chris Craft’s enthusiasm from Indiana University South Bend. and his strong background in bank- He has earned the designations of ing and finance he is the right per- chartered financial analyst and cerson to manage our Specialty Finance tified treasury professional. Craft is Group,” said Seitz. “With his leader- a member of the Indiana University ship and the continued guidance of South Bend (IUSB) Alumni AssociAl Qualey, the future of our Specialty ation Board, the IUSB Titan Athletic Advisory Board, the Past Chairs Finance Group is strong.” Chris Craft has 30 years of experi- Committee of the IU Alumni Assoence in banking. He began his ca- ciation and the Fellowship of Chrisreer with 1st Source Bank in 1985 tian Athletes of North Central Indiand later served as vice president ana Board. Greg Brown joined 1st Source in of Commercial Banking. Craft returned to the bank in 2012 as pres- 2014 as the president of the Specialident of the Auto/Light Truck and ty Vehicle Division. He has 20 years Specialty Vehicle Fleet Divisions. of banking experience. Brown earned In his new role, Craft will continue a B.S. in Finance from Indiana Unias a member of the bank’s strategic versity. He has served as board chair deployment, senior management, of Big Brothers Big Sisters of Elkhart asset liability and credit policy County and as treasurer of Elcona Country Club. committees.

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In his role as president emeritus and chief advisor, Qualey will continue to be involved with client development and retention and expansion activities. He will remain a member of the bank’s strategic deployment committee and will be an active member of the senior management, asset liability and credit policy committees. 1st Source Corporation, parent company of 1st Source Bank is the largest locally controlled financial institution headquartered in the northern Indiana-southwestern Michigan area. The corporation includes 81 banking centers, 22-1st Source Bank Specialty Finance Group locations nationwide, eight trust and wealth management locations and eight 1st Source Insurance offices. For more than 150 years, 1st Source has been committed to the success of the communities it serves. For more information, visit www.1stsource.com.

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AUGUST 2015

Digital Directory

NOW AVAILABLE Only $125.00

Over 2000 Death Care Industry Supply Companies are listed by the product or service offered to Funeral Homes and/or Cemeteries

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A Also includes: Pet Funeral Homes, Cemeteries, Crematories and Supply Companies

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AUGUST 2015

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Meadowlawn Finds Perfect Décor at the Hekman Furniture Booth

Meadowlawn Funeral Home, Crematory and Cemetery

Employees Eusebio Betancourt, Jr. and Sherrie Currie are pictured standing by the Barley Twist Sideboard (great for use as a register book table).

Sherri Currie and Eusebio Betancourt, Jr. seated on the durable, easy-care leather-look bench.

SAN ANTONIO,TX— Meadowlawn Funeral Home, Crematory and Cemetery is a full-service facility located on 88 acres in southeastern San Antonio. While 27 acres have been developed, there is plenty of room for expansion on the remaining 61 acres offering exciting possibilities! Owners Mary and Craig Cates recently attended the ICCFA convention in San Antonio and purchased select display pieces from the Hekman Furniture booth. Brian Kramer, Cemetery Supervisor and Director of the Pet Crematory, and Gregory Medcalf, Director of Operations, spotted the light-colored bench and carved leg sideboard table and knew they would coordinate with the funeral home’s updated décor. The Barley Twist table welcomes guests from its entryway location while the Hekman bench serves as com-

fortable seating for squirming children or visiting adults. There’s a lot of history at this location. Meadowlawn’s original burial grounds date back to the 1850’s. By 1963 the adjacent property was developed into a perpetual care cemetery. Then, in 1991 a crematory was added to serve a growing need. Finally, in 2004, a new crematory for pets was built. Ever mindful of families’ needs, comfortable viewing and witness rooms are available. Meadowlawn is especially proud of how they work to protect families and assure peace of mind. For added security, 4 video cameras record the operations of employees. These records are reviewed regularly to insure that loved ones are being treated with respect and dignity. Mary and Craig welcome you to visit their spacious and gracious facilities whenever you are in the heart of Texas. For information on Hekman Furniture, contact MaryAnne Scheuble at Cressy Memorial Group, 866-763-0484.

TO ANYWHERE IN THE WORLD.

THUNDER BAY,ONTARIO, CANADA— CG Labs Inc. has announced the appointment of Simon Rothwell of Warwick, England to their board of directors and as vice president of CG Labs, Europe. CG Labs, Inc. is a DNA services company that has a proprietary (Patent Pending) process of extracting DNA from a non-invasive cheek swab or hair sample and binding the DNA to a substrate which will last indefinitely at room temperature. Their brands are industry leaders offering consumers the unique ability to “bank at home” the genetic record (DNA) of their own, a deceased loved one’s or a pet’s genetic record. Simon Rothwell’s company Flexmort, a division of Roftek of Birmingham England is the exclusive distributor of the CG Labs, Inc. brands throughout Europe. “We are pleased that Simon is a member of our executive leadership team. He and his team are winners of the prestigious “Excellence in Innovation Award” at the Birmingham Chambers of Commerce 2015 which highlights their commitment of for-

ward thinking and service within the funeral industry as well as the medical community. As consumers become increasingly aware of the importance of genetic record (DNA) preservation in the UK and Europe, Simon positions us well to meet the demands” says CG Labs, Inc. CEO, Jeff Harbeson. DNA Memorial is offered to families exclusively by funeral directors to preserve the genetic record (DNA) of the deceased or consumers pre-planning their funerals. The secure My DNA brand is provided to living consumers that desire to “home bank” their own DNA. Additionally, Secure Child DNA is newly offered to parents on Secure My DNA for peace of mind and in place of outdated ID cards/thumbprints. Pet DNA Memorial is available for both pet lovers and conservationists. Simon and his team showcased DNA Memorial products and services at the National Funeral Exhibition in Warwickshire, England. Visit www.dnamemorial.com or www.securemydna.com to learn more.

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Passages Introduces Serenity Biodegradable Water Urns

ALBUQUERQUE,NM— Passages International, leaders in environmentally-friendly and green funeral products, is pleased to introduce our newest line of biodegradable water urns, The Serenity™ Collection. This series of unique urns comes in three designs:

Lotus, Sand Dollar, and Dolphin and is perfect for water burials. Crafted by hand in North America from recycled and Kraft paper, they are engineered to float briefly before gracefully sinking. Once submerged, they break down naturally over time. Each urn has a unique, hand-painted design that captures the essence of healing and tranquil waters. No glue is required to seal the urns as each securely closes using leather cords. A water-soluble bag is included. Individual urns have their own recyclable, discreet and easy to carry TSA compliant box. Since 1999, Passages International, Inc has led the funeral industry with the largest selection of innovative and environmentallyfriendly urns, caskets and memorial products. For LOUISVILLE,KY— Members of the Professional Car So- more information on Pasciety toured the Muster Coaches facility during their sages’ biodegradable prodVolunteer Chapter Meet held April 10-12, 2015. Pic- uct lines and their aGreentured (L to R) Larry and Jo Sanders, Dave Maple, Mike erFuneral.org education Stevens, Larry Wilson, LeeAnn Boston, Stephen May- program, visit www.PassagesInternational.com. field, John Muster and Jeremy Ledford.

PCS Members Visit Muster Coach

If you’re a funeral industry supplier but not an IMSA member, you should know what our members are getting that you’re not: the best booth pricing at the major tradeshows, hours of free one-on-one consultation from top industry experts, business-boosting webinars, networking with other IMSA members, and so much more. And the real kicker is, our members pay only $175 a year for the privilege. Is that unfair? It is, unless you join IMSA too. Don’t lose the upper hand. Join now at www.IMSA-Online.com.

AUGUST 2015

Death and Social Media Trends INDIANAPOLIS,IN— Social media is becoming increasingly prevalent in our society. In fact, a recent report reveals that 57 percent of all adults in the United States utilize Facebook on a regular basis. While most of us don’t think twice about posting pet photos and status updates online, we’re less likely to consider what happens to our social media presence when we’re no longer around. A leader in funeral home management, Premier helps independent funeral businesses support their client families’ needs in every way including deciding what to do with their online accounts after they’re gone.

Facebook Legacy Contacts From wedding photos to job updates, Oscar predictions to movie reviews, social media users store an unprecedented amount of their personal information online. In the past, families had little control over what would happen to their lost loved ones’ Facebook pages. In fact, their only options were to memorialize the pages, delete them, or leave the profiles in their current states. Unfortunately, once pages were memorialized, they could only be accessed by family and friends. Further, the page would no longer appear in searches. Under the new policy, loved ones have more op-

tions for managing a loved one’s Facebook page after death. According to a recent article, Facebook users now have the option of designating a “legacy contact” for their profile pages. While a legacy contact wouldn’t be able to log in as you or read your message, this trusted friend or family member would be able to post funeral information on your site and access your photos. Additionally, he or she can update your cover and profile images and accept new friend requests. One of the benefits of the new legacy contact system is that families won’t lose access to lost loved ones’ pictures, thoughts, and feeling after death. Additionally, a Facebook page can serve as an online memorial, where friends, distant relatives, and co-workers can leave messages and remembrances. These words can do a great deal to ease the family’s burden at this difficult time. The Midwest’s leader in funeral management, Premier Group provides a broad range of strategic consulting services along with the industry connections needed to help independent funeral homes grow. They pride their selves on helping customers incorporate the latest technologies like web memorials and green burial services while maintaining a hard-won legacy. Call 317-566-2072 or visit www. premierfuneral.net to learn more.

Steve Feliciano and Robert Tramo join Forethought Preneed BATESVILLE,IN— Forethought Life Insurance Company, a subsidiary of Global Atlantic Financial Group Limited, has named two new vice presidents in preneed sales, Steve Feliciano and Robert Tramo. Feliciano will serve as Vice President of the Western Division while Tramo will serve as Vice President of Agency Sales. Feliciano spent the last two years as a regional manager for Batesville Casket Company. Prior to that, he spent 20 years at Forethought working in various positions, including regional manager and Vice President of the Western Division. He will be responsible for driving new business development opportunities and growth within existing Forethought accounts. Tramo has spent 30 years on both the retail and wholesale sides of the financial services and life insurance industries. He is experienced at increasing sales at current accounts and driving sales at new

firms. He will manage several of Forethought’s major accounts around the country while also focusing on new business development opportunities. According to David Mullen, President, Forethought Preneed, “Steve and Bob represent the two most important drivers for Forethought’s continued success in the preneed space– our deep commitment to and passion for funeral planning and our ability to leverage expertise from the broader insurance industry. This combination of skills and experience positions us better than ever to help our firms build active and sustainable preneed programs.” “We are very glad to welcome Steve back to the Forethought team. His experience in the funeral industry for more than two decades puts him in the perfect position to continue to work with our firms to grow their preneed programs,” John Walls, Senior Vice President of Preneed Sales, said. “In

addition, Bob brings extensive life sales experience and a demonstrated commitment to the care and service of his relationships. He will be an excellent asset to our current clients and to Forethought as he helps drive preneed sales.” Forethought Life Insurance Company provides a full suite of annuities and a leading preneed life insurance platform to help solve the pre-retirement, retirement and end-of-life challenges facing Americans today. A targeted strategy delivers multifaceted product lines to customers through key distribution relationships across the country. Experienced leadership and financial discipline underlie strong growth and success in the marketplace. Forethought is a subsidiary of Global Atlantic Financial Group Limited, a financial services company focused on the annuity, life insurance and reinsurance markets with $40 billion in assets and nine offices.

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AUGUST 2015

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Matthews International Announces New Sales Managers for Cremation Gardens PITTSBURGH,PA—Matthews International Cemetery Products is pleased to announce that Carey Montes has been hired as sales manager for Cremation Gardens-West and Chris Hamiel has been hired as sales manager for Cremation Gardens-East. In their new roles, Montes and Hamiel will drive the continued growth and development of Matthews Cremation Garden projects. “Matthews is committed to providing premier cremation garden services through our Cremation Destinations™ program, with the expertise to not only plan and build a cremation garden, but teach how to market and sell it as well,” stated R. Michael Eddy, president, Matthews Cemetery Products. “Our goal is to help keep cemeteries relevant with cremation families and Carey and Chris’s extensive cremation knowledge will allow us to serve this growing customer base with exciting new products and ideas.” Carey Montes has 15 years of industry experience with a heavy emphasis in cremation services including developing, marketing and effective sales training of cremation gardens. In the past, she’s served as the divisional director of cremation services, western division for Stewart Enterprises and is a licensed funeral director and cemetery manager. Chris Hamiel has 20 years of industry experience including five as the divisional director of cremation services, eastern division for Stewart Enterprises where he led cremation sales training, arranger training development and event planning. Most recently he’s served as a market director operating cemeteries and funeral homes in New York, Pennsylvania, Virginia, West Virginia, Kentucky and Maryland and is a licensed funeral director.

Everlasting Granite Memorial Co., Inc., a Matthews Granite company, has also hired Jake Baker as special projects manager to coordinate all special projects including cremation gardens and walkin mausoleums. Baker has more than 15 years of granite experience, including countertop and mausoleum construction and nine years as a high school granite lab teacher. Matthews International Corporation, headquartered in Pittsburgh, PA is a provider principally of brand solutions, memorialization products and industrial automation solutions. Brand solutions include graphics imaging products and services, and merchandising solutions. Memorialization products consist primarily of bronze and granite memorials and other memorialization products, caskets and cremation equipment for the cemetery and funeral home industries. Industrial automation solutions include marking products and fulfillment systems. The company’s products and services include brand development, deployment and management; printing plates and cylinders; pre-media services and imaging services for consumer packaged goods and retail customers; merchandising display systems and marketing and design services; cast bronze and granite memorials and other memorialization products; caskets; cast and etched architectural products, cremation equipment and cremation-related products; mausoleums; marking and coding equipment and consumables, and industrial automation products and order fulfillment systems for identifying, tracking, picking, and conveying various consumer and industrial products. For more information, visit www.matw.com.

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Perfect Memorials Adds New Biodegradable Grecian-Style Urn to Their Online Catalog

Perfect Memorials introduces unique biodegradable Grecians which is the first of its kind in the industry

EDEN PRAIRIE,MN— Perfect Memorials, the leading online retailer of premium quality memorial products has introduced biodegradable Grecians to their ever-growing list of unique memorials. The new product offers a responsible way of offsetting the carbon footprint created during the cremation process. “We are introducing a unique Grecian-style biodegradable product which is a first for the industry,” says Shawn O’Brien, product specialist at Perfect Memorials. Our biodegradable Grecian cremation urns are best suited for ground burial, scattering, or for displaying in homes. The biodegradable urn is yet another step taken by Perfect Memorials towards fulfilling our commitment to eco responsibility.” The uniqueness of the biodegradable Grecians created by Perfect Memorials is that every urn is created using handmade paper and real leaves. They are made by skilled artisans one at a time which

adds to the unique value of these urns. The mulberry paper used in making the biodegradable urn is dried in the sun. The ecofriendly paper used in the process is durable and has no shelf-life. According to O’Brien, the product will not begin to biodegrade until they come in contact with water or are buried in the ground. Perfect Memorials is a customer-driven company and has a policy of listening to suggestions from customers and implementing them wherever possible. The biodegradable Grecians were developed partly due to customer feedback that there were not enough affordable biodegradable options available in the market. O’Brien says to expect even more biodegradable options from Perfect Memorials. “We have other biodegradable products in development that, when combined with our current biodegradable line, will establish Perfect Memorials as the leading alternative to the over-priced biodegrad-

able memorial products that are available in the industry today.” The newly introduced Grecian style biodegradable urns are available in many vibrant color and pattern options. Presently, the company has these urns available in 140 and 260 cubic inch sizes. Perfect Memorials offers personalization for these Grecians with a unique Biodegradable Eternal Embrace Pendant. Pictures and words provided by the customer are permanently engraved on the pendant in a script or block font. The Biodegradable Eternal Embrace Pendant can be displayed along with the urn, buried with the urn, or can be saved by the family as a treasured keepsake. Perfect Memorials is one of the premier suppliers of high quality and affordable memorial products. Their list of memorial products offered includes cremation urns, cremation jewelry, pet urns, outdoor memorials, and many other types of personalized and custom-made memorial products. Perfect Memorials offers the largest collection of memorial products in the world, exceeding over 13,000 premium-quality items in its catalog. In addition to having the largest selection in the industry, Perfect Memorials boasts over 30,000 customer and product reviews. They offer free ground shipping with no minimum order to anywhere in the Continental United States and a rock solid best-price guarantee on all of their products. For more information, visit www.perfectmemorials. com.

AUGUST 2015

Federated Funeral Directors of America Names Penny Yemm as Division Manager SPRINGFIELD,IL— Federated Funeral Directors of America (FFDA), a fiducially based company, has promoted Penny Yemm to division manager this past April. As division manager, she will be responsible for accounting for over 200 clients. Yemm has been employed with FFDA for 22 years and has worked the last 8 years as a division supervisor. During her tenure, she has also worked in the ac-

Penny Yemm

counting department and the set-up division. “I am looking forward to working with each and every client and hope to maintain and build upon the strong relationships that have been established over the years by my predecessor,” said Yemm. “I am excited about this new challenge in my career.” Federated Funeral Directors of America has provided business services to the funeral business since 1925.

Memorial Payment Solutions and Tecstone Granite USA Ltd Collaborate “Tecstone Granite is excitWARREN,MI— The experts ed about using the synergies at Memorial Payment Soof these two companies to lutions (MPS), who introprovide a joint solution for duced the groundbreaking monument companies and comprehensive all-in-one sofamilies that both simplilution to help families fund fies the process of payments all their memorial costs, have and reduces the stress of formed an alliance with Tecpaying for services at such a stone Granite USA, Ltd. difficult time in their lives,” that will streamline the paysaid Miller. ment process for monument Based in Columbus, OH, companies nationally. Tecstone Granite USA, Ltd Eric Castiglia, CEO at is one of the largest wholeMemorial Payment Solusalers of granite monuments tions™ and Todd Miller, naEric Castiglia in America. Their custom tional sales manager at Tecstone Granite USA, Ltd have announced the designed 27, 000 square foot warehouse collaborations which offers, for the first time, stocks over 15, 000 pieces of inventory, ina dynamic state of the art payment portal al- cluding over 30 colors of granite importlowing families to pay for their grave mark- ed from 10 countries in North America to er in a multitude of ways, including credit guarantee quick shipment. cards, checks, EFT, insurance assignments or Headquartered in Warren, MI with a even apply for a loan. branch office in Buffalo, NY, Memorial “MPS is enthusiastic about our collabo- Payment Solutions is built around a pasration with Tecstone Granite. Our solution sion for providing customers with payment will allow customers the most complete pay- solutions that work. Their experts have ment solution. It’s anticipated that Tecstone provided industry leading payment techclients could realize up to a 40 percent sav- nology and services to businesses nationalings in credit card processing alone. ly and is dedicated to making the process MPS’s goal is to give Tecstone the ability of paying for memorial services easy, givto offer their clients peace of mind so they ing clients access to a 24/7 payment solucan concentrate on what matters most, tak- tion. For more information, call 855-677ing care of the loved ones last wishes” said 7297, email [email protected] or Castiglia. visit www.memorialpay.com.

Your Real Source. Anywhere. Anytime. Join a team of high-quality funeral suppliers who strive for higher performance standards and greater financial returns.

Join the Casket and Funeral Supply Association of America. CFSA·s valuable membership benefits package includes:  Industry resources and statistics  Credit resources and information  Industry-based education  Fellowship and networking  Visibility and recognition

For more information or to join, visit www.cfsaa.org.

´CFSA helps foster industry-wide cooperation in forwarding the important goals of the funeral supply industry. CFSA hosts important selling, social, and educational events such as the annual convention and conference. The data and support that CFSA supplies has been very valuable to Dixline. And, CFSA membership has resulted in life-long business and personal friendships.µ - Kevin Thomson, Executive Vice President of Dixline Corp.

AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

Page B9

ShippingDIRECTORY RATES: 1/2” ad $175 • 3/4” ad $210 • 1” ad $245 • 2” ad $415 • 3” ad $545 • 4” ad $645 COLOR: 1/2”, 3/4”, 1” and 2” ads, add $75 • 3”, 4” and 5” ads, add $100

•

5” ad $760

All Shipping Directory ads run for 12 months and are to be prepaid. Deadline is the 5th of the previous month. Ad rates are for camera ready copy. Mail to: Funeral Home & Cemetery News, PO Box 5159, Youngstown, OH 44514 • Call 800-321-7479 • Fax 800-321-9040 • E-mail [email protected]

COLORADO

GEORGIA

first call & funeral director’s service

K NIGHT M ORT UARY TRANSPORT SERVICE LLC

One call for all your transport and trade needs.

• Largest transport service in Colorado • Compassionate, professionally dressed staff • Immediate response • Transfer anywhere in the U.S. • Trade service only, no public sales • Cremation, embalming, DC/permit filing, storage and transfer • CANA certified, fully bonded and insured

Located in the Metro Atlanta Area

(678) 281-1615 ext #1 24 Hour Service Removals, Long Distance Transport, Ship In/Ship Out

KENTUCKY

First Call & Funeral Director’s Service 1849 S. Acoma St. Denver, CO 80223 Phone: 303.777.0190 Fax: 720.570.0681 • E-mail: [email protected]

CENTRAL KENTUCKY FUNERAL TRADE SERVICES

DISTRICT OF COLUMBIA DREW REMOVAL SERVICE

Rest Assured.

859-536-3319 TOLL FREE: 855-491-3648

TODD W. DREW, LICENSED DIRECTOR & EMBALMER

FLORIDA

M A RY L A N D

CALL US WHEN YOUR IMAGE MATTERS...

SERVING WASHINGTON DC • MARYLAND • NORTHERN VIRGINIA • Embalming • Ship-Outs • Removals • Refrigeration • Transport up to 400 Miles

to Every Country in the World

LOCAL:

Central Kentucky’s Most Trusted and Reliable Embalming & Mortuary Service ••• Family Owned and Operated Company ••• Not affiliated with a funeral home. No casket, vault or service sales. ••• Local and Long Distance Removal, Embalming & Transportation. ••• Death Certificate Preparation in Kentucky and Ohio Available. ••• Cremation services available. ••• Complete Normal Ship-Out $500 ••• No Additional Charges for Holidays or Weekends. ••• Funeral Livery Vehicles Available for local services.

(703) 772-0730 • (301) 218-4329

International Shipping

PHILLIP WILMOTH, OWNER “CARING - QUALITY - PROFESSIONAL”

• Dulles Airport • BWI Airport • Reagan Airport • Complete Shipping starting at $795.00 (Excludes Airfare and Permit Fees)

NOT A PUBLIC FUNERAL HOME

Domestic Shipping to all 50 States and Puerto Rico www.internationalmortuaryshipping.com 24 Hour Service

1-800-604-9576

DREW REMOVAL SERVICE (301) 218-4329

SCARANO SHIPPING

SERVING WASHINGTON DC • MARYLAND • NORTHERN VIRGINIA SEE OUR AD IN DISTRICT OF COLUMBIA

When you select Scarano Shipping you receive prompt, personal service without the risk. • First-rate, on-site embalming procedures that ensure remains arrive from Florida in quality condition.

E.C. Whitaker’s

• The promise that you will never lose your rightful casket sale to a Florida funeral home.

PerchesLa Paz FUNERAL HOMES SHIPPING SERVICES SHIP-OUTS TO ANY CITY IN MEXICO SINCE 1958

El Paso, TX

Las Cruces, NM

3331 Alameda Ave.

555 W. Amador

Tel. (915) 532-2101 Tel. (575) 526-6891 Fax (915) 532-2780

Fax (575) 526-4328

San Diego, CA

Escondido, CA

2601 Imperial Ave.

240 Broadway

Tel. (619) 531-8800 Tel. (760) 489-9900 FD-2130

FD-2165

Juárez, México

Tijuana, México

Av. Lopez Mateos #123 Padre Kino #2601 01152-656-6132131 01152-656-6828200 perchesfuneralhomes.com lapazfuneralhomes.com grupoperches.com Salvador Perches [F.D.I.C.] “Let us help you in your time of need”

FIRST CALL SERVICES

• One guaranteed price without the risk of hidden charges, add-ons or extra fees. - NO CASKET SALE 24 hours a day, 7 days a week Joe Scarano will answer your call personally!

Joseph A. Scarano Owner

Anywhere in Florida!

1-800-423-5901

PROFESSIONAL MORTUARY TRANSFERS EMBALMING • SHIPPING

301.322.4696 www.whitakersfirstcall.com

Family owned and operated

PROMPT & PROFESSIONAL STAFF MODERN VEHICLES

Orlando Serving ONLY the Central Florida Area. So you can tell your families, “Yes, I have a friend there!”

ROBERT BRYANT A shipping service you can depend on. toll free

877-SHIP2YOU

ng or Shippi on ti Crema

877-744-7296 24/7

Family Owned and Operated. A Robert Bryant Funeral and Cremation Chapel 321 E. Michigan Street, Orlando, FL 32806

S H I P P I N G D I R E C T O RY IS CONTINUED O N N E X T PA G E

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F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

AUGUST 2015

ShippingDIRECTORY CONTINUED NEW YORK

P E N N S Y LVA N I A

TEXAS

Fenco Services, Inc. Serving Pittsburgh and the industry since 1963 Specializing in long distance ground and air transportation

PO Box 486 • 3309 Oneida St. • Chadwicks, NY 13319 FAMILY OWNED AND OPERATED

We are TSA Indirect Air Carriers (IAC) - booking domestic and international flights

Serving ONLY: CNY Syracuse • Utica • Rome Oneida • New Hartford • Herkimer • Cooperstown EMBALMING • CREMATION • TRANSFERS KNOWN SHIPPER • DIRECT BURIAL CALL JOHN L MATT FUNERAL HOME

315-737-7310 • Fax 315-507-3184 [email protected] • www.johnlmattfuneralhome.com

LUCIA BROS FUNERAL HOME

Professional Services for Funeral Directors Removal, Embalming, Shipping, Direct Cremations We serve all boroughs and Westchester 569 E 184th St, Bronx, NY 10458

718-367-8000

Global Mortuary Affairs, LLC Shipping Domestic/International Serving the State of Texas and Mexico

Centrally located to all medical facilities, CORE and the Medical Examiner

TSA Certified Cargo Screening Facilities at Dallas/Ft. Worth (DFW/DAL) - Houston (IAH)

We provide Trade services by licensed funeral directors

www.trustgma.com

Within 400 miles of Pittsburgh, we’ll save you money on ground transportation Call Toll Free for long distance quotes

1-877-810-9177

N O RT H C A R O L I N A

877.216.2708 Twinwood Mortuary Service, Inc. Serving your First Call Needs in Houston/Southeast Texas

Call 713-526-1234 for: – Quality Embalming – Prompt Removals – Overland Transport – Ship-In/Ship-Out – Professionally Dressed Staff in Clean Vehicles

www.twinwoodmortuary.com Toll Free 844-2-EMBALM

30 YEARS

DIRECTOR SERVICES

SERVING NORTH CAROLINA & NEIGHBORING STATES EMBALMING • REMOVALS • SHIPPING TRANSPORT • CREMATION SERVICES

AFFORDABLE SERVICES SERVING

GREENSBORO - RALEIGH - CHARLOTTE AIRPORTS

336-751-3111

336-655-9654 CELL

DS

336-679-8871 336-751-1107 FAX

LET US BE YOUR CAROLINA CONNECTION Providing Quality Service for the Funeral Director for over 30 Years GREENSBORO - WINSTON SALEM - HIGH POINT - MOCKSVILLE

MOORESVILLE - WILKSBORO - MT AIRY - BOONE - ELKIN

ASHEVILLE - MORGANTON - HICKORY - STATESVILLE

RALEIGH - DURHAM - CHAPEL HILL - BURLINGTON

AFRICA Local & Long Distance Transfers Embalming • Shipping • Cremation

Removal & Embalming

610-370-1300 Mobile 484-269-6714

Funeral home

Over 21 years in Funeral Service SERVING PENNSYLVANIA

OHIO

All work done onsite by Mark J. Hummel, FD  Carsonia Avenue, Reading, PA 

Mavis M. Mataranyika, General Manager

Tel/Fax 263-4-764309 / 250413 263-4-796329 Cell 263-772-220-979 / 0712-886-483

120 Herbert Chitepo Ave • PO Box 3250 HARARE ZIMBABWE AFRICA www.nyaradzofs.co.zw

w w w. m a r k j h u m m e l t r a d e s e r v i c e s . c o m

SOUTH CAROLINA Providing Excellent Service Since 1995 Removals ~ Embalming ~ Transportation ~ Graveside Directing

(877)

TO PLACE YOUR AD IN THE SHIPPING DIRECTORY CALL 1-800-321-7479

808-3841

SPROW

MORTUARY SERVICES

1-800-604-9576 24 Hour Service

P ROFESSIONAL S ERVICES F OR F UNERAL D IRECTORS

Privately Owned

TOS Funerals

...harmonizing Life and Death

www.tosfunerals.com Taiwo Ogunsola, Managing Director 24 Hour Tel: Gbagada +2341-8505666 Ikeja +2341-2911501 Alausa +2341-2955665

NIGERIA AFRICA

Did You Miss The Advertising Deadline for The Funeral Home & Cemetery Directory? FUNERAL HOME & CEMETERY

SHIPPING NEWS DIRECTORY

will get you EXPOSURE TODAY!! Nomis Publications, Inc., PO Box 5159, Youngstown OH 44514 800.321.7479 • Fax 800.321.9040 [email protected] • www.nomispublications.com

AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

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Classified ADS Rates 1 Issue ....... (up to 50 words) ....... $ 50.00 Add Photo ............................ $ 35.00 3 Issues...... (up to 50 words) ....... $125.00 Add Photo ............................ $ 65.00 ADDITIONAL COSTS PER ISSUE Additional Words ....................... $ .30 Box Reply Number ..................... $ 8.00 Boxed Border.............................. $ 5.00 Color Background ...................... $10.00

DEPARTMENT INDEX Antique Cars/Equipment .................................................................................................. 1 Business Equipment ......................................................................................................... 2 Business Opportunities ..................................................................................................... 3 Consultation Services ....................................................................................................... 4 Funeral Business For Sale.................................................................................................. 5 Funeral Business Wanted ................................................................................................. 6 Hearses/Limousines .......................................................................................................... 8 Help Wanted ................................................................................................................... 9 Miscellaneous ................................................................................................................ 10 Position Wanted ............................................................................................................ 12 Wanted to Buy ............................................................................................................... 13 Antique Cars/Equipment

1

(Color Background Includes Boxed Border)

“Specialists in Funeral Coach Conversion Work”

All ads appear online at www.nomispublications.com

Mail to: 1949 Chevrolet Hearse, New Engine, $22,900.

FUNERAL HOME & CEMETERY NEWS PO Box 5159, Youngstown, Ohio 44514 Fax to: 1-800-321-9040 Call: 1-800-321-7479 E-Mail: [email protected] Order online at: www.nomispublications.com New! ess in al Bus Funer te Website sta e! Real E Nationwid ll e /S y Bu

1947 Cadillac Limousine, black exterior, front seats black leather, back seats original tan cloth interior, division window, jump seats, runs great. $29,500. Charles 214-212-2255. 8A

Like Us On

One Stop Shopping for New & Used Professional Vehicles!

GET A JUMP ON YOUR CLASSIFIED ADVERTISING To place an ad or to view ads prior to publication in the Funeral Home & Cemetery News, visit our website at www.nomispublications.com

Prices Subject to Change without notice. No Refunds. th

DEADLINE IS THE 5 OF THE PREVIOUS MONTH

Facebook!

Wanted to Buy: Full size Station Wagons, make and model not important. Everything considered. Also interested in purchasing an older funeral coach or flower car and used, antique or unwanted funeral equipment. Private Party. Please contact Tim at Nusbaum-Elkin Funeral Home, 408 Roosevelt Road, Walkerton, Indiana 46574. Phone: 574-586-3444 or 574520-2250. Fax 574-586-3486 or email: nusbaumelkin @embarqmail.com 1ASO

Hearses - Limousines - Conversion Coaches n or ders o Taking Models 2015 w No 2015 Superior Cadillac XTS Statesman 2006 Eureka Cadillac Coach, Oval Window, white w/white top,Sharp! Two Matching Limousines Available

2009 Superior Cadillac Statesman, all black, 32,000 miles, Like New! 2004 Eureka Kingsford Coach, silver, 42,000 miles, Elegant! 2003 Superior Cadillac Statesman, black, Very Clean! 2000 Superior Cadillac Coach, dark blue, Sharp. 2001 Cadillac Federal Heritage Coach. silver w/black top. 1999 Cadillac Federal Heritage, black, Very Clean. 1996 Superior Chevrolet Chancellor Coach, black, Sharp! 1996 S&S Cadillac Coach, black, Runs Great. Three – 1994 Superior Cadillac Statesman Landau, black. 1991 S&S Buick Victoria, dark gray w/black top, Clean!

Business Equipment

2

Limousines

2011 Superior Cadillac, 47” 6-dr, silver. 2008 Superior Cadillac, 47” 6-dr, triple black, 32,300 Miles.

Funeral Chapel Contents: Oak desk and cabinets, various chapel chairs, pre-need table and chairs, lamps, end tables, card trees, wood photo boards with accessories, antique kneelers, register stand and torchieres. Please call 716-298-1800 or e-mail [email protected]. 2JAS

2006 Superior Cadillac, 47” 6-dr, silver, high miles, $23,900. Same Style as 2011 Model Two – 2006 Eureka Cadillac, 6-dr, white w/white top. Clean! 2004 Eureka Cadillac, 47” 6-dr, black, Sharp! Two – 1999 Superior Cadillac, 49” 6-dr, black w/black top. 1999 Superior Cadillac, 49” 6-dr, silver w/black top.

25 Used Hearses & Limousines from 1984 on up.

Call Joe or Tony Molina 1-800-506-1983

(314) 781-1500 - St. Louis, MO VIEW OUR INVENTORY AT www.royalcoachworks.com

Visit our www.nomispublications.com website FUNERAL HOME & CEMETERY

NEWS

online

Featuring quick links to

Death Notices, Feature Articles, Monthly Columns, News Alerts, National RSS Feeds, Online Classifieds, Calendar of Events

PLEASE NOTE: We do not take responsibility for our boxholders. We hope they will respond promptly in a responsible manner. PLEASE! DO NOT ask us to contact Boxholders. Contact can only be made in writing. NO information will be given regarding boxholders. The Funeral Home & Cemetery News does not guarantee that the items, positions or services advertised are still available, or that the person inquiring about the ad will obtain a response.

ONLINE DIRECTORIES: FUNERAL HOMES – CEMETERIES DAILY NEWSPAPERS – BUYER’S GUIDE

Page B12

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

AUGUST 2015

Looking to purchase your own business or recruit help? Selling a funeral business, hearse, limousine or business equipment?

It ’s i n t he

FUNERAL HOME & CEMETERY NEWS .com P r e v i o u s l y P u b l i s h e d a s t h e Y B N e w s • S t i l l t h e P l a c e f o r Yo u r N e w s !

C lassi fieds

To place your ad in the Funeral Home & Cemetery News, complete the form below. Rates shown are for ads containing 50 words or less. For larger ads write, call or e-mail to receive quote. Deadline is the 5th of the previous month of publication. All ads will also appear in the Classifieds Online, including E-mail or Website links if applicable. Online advertising will appear on our website at www.nomispublications.com within 5 working days from receipt of ad and payment. Sorry, no refunds are given for ads cancelled after appearing in the Online Classifieds. 1 Issue $50.00 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ____________

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TOTAL ____________

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Classified Categories: † Antique Cars/Equipment

† Business Equipment

† Business Opportunities

† Funeral Business Wanted

† Hearses/Limousines

† Help Wanted

Name________________________________________________________ Address ______________________________________________________ City ______________________________St ____ Zip __________________

† Consultation Services

† Miscellaneous

Ad copy:

† Funeral Business For Sale

† Position Wanted

† Wanted To Buy

ORDER ON LINE SAVE an ad ditional 20 % Enter Prom o Code NOMIS15

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Required on all orders

Return to: Nomis Publications, Inc., PO Box 5159, Youngstown OH 44514 800.321.7479 • Fax 800.321.9040 • www.nomispublications.com

Order online at www.nomispublicationss

AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

Page B13

Classified ADS Business Equipment Cont’d 2 CREMATION EQUIPMENT FOR SALE: New cremation equipment, processors, power casket lift tables, parts and service. Pre-owned cremation equipment when available. Phone: (407)620-2897. Email terry@universal cremationequipment.com. 2JJA

Cool-Pak Morgue Coolers www.daeco.net 813-264-2273 2ASO Financing for all your Funeral Equipment: Prep Room, Removal, Chapel Equipment • Church Truck - 15.99 per mo. • Ferno 101-H Hydraulic Table - 98.25 per mo. • Ferno #24 Cot - 57.40 per mo. • Ferno Mini Max - 67.70 per mo. • Ferno #34 W Dressing Table - 35.25 per mo. • Ferno Church Truck 25.99 per mo. • Hydraulic Embalming Table - 79.00 per mo. Prices quoted for 60 month term. Phone (800) 392-2936 www.funeral supplystore.com 2CA

Business Opportunities

3

My name is Mark Fulop and I am an experienced commercial mortgage broker that specializes in funding funeral homes. City Commercial Mortgage is a nationwide commercial mortgage firm that funds all commercial property types. Offering a variety of commercial loan programs for both strong and poor financial profiles. Perhaps you want to buy out your partner, or pay off a private lender, or to purchase another funeral home, or simply lower your rate. Even if you have been turned down by (s.b.a) or a local bank, we can get you funded. • Retort Financing 10 Year Term • 100% Financing for Approved Borrower • Be Prepared for Future Trend of Funeral Service and Upgrade Now Feel free to call or email me with any questions. Mark Fulop V.P. (Commercial Mortgage Broker) City Commercial Mortgage www. commercialmortgagemark. com. Email: city_commercial @hotmail.com Direct number: 201-925-3470 Specializing in: (Funding all commercial property types nationwide) 3CJJA

ROBERTPDURANT.COM 2013

2009 Exceptional Discount Superior Hearse, Silver, 17,300 mls, $51,495

Superior Statesman Silver Hearse 7,800 mls, End of Year Special $75,995

2010

2 Available

Cadillac Limo, Black, 25,000 mls, $56,995

2011

2011

hƩps://www.youtube.com/watch?v=vE1cB0fejEw

SEE YOUR NEW 2015 XTS HEARSE DISPLAYED Google Robert Durant Hearse and click on the YouTube Video Robert Durant’s Stylin Hearse to view.

215-570-7839

Eagle Echelon Black Hearse, 17,000 mls, $71,495

2011

ROBERT P. DURANT Your Funeral Coach & Limousine Dealer Black Raised Roof Limo, 33,000 mls, $59,495

S&S Raised Roof White Limo, 26,323 mls, $55,995

2008

2011

Eagle Echelon, White, 30,000 mls, $59,995

S&S Medalist Black Hearse, 34,234 mls, $66,595

New & Previously Used Funeral Coaches & Limousines!

“Let Us Continue To Pray For Peace In Our Communities”

2005 “As always I am honored to serve you!” * Plus applicable state tax & fees

Lincoln Limo, 38,000 mls, $14,995

2011 CADILLAC KRYSTAL HEARSE OVAL WINDOW

2011 CADILLAC KRYSTAL HEARSE

2007 CADILLAC S&S MEDALIST HEARSE

2006 CADILLAC SUPERIOR STATESMAN

2008 CADILLAC S&S 6/47" EXEC ROOF

2007 CADILLAC S&S 6/47" EXECUTIVE LIMO

2002 CADILLAC S&S 6/47

2007 MERCURY GRAND MARQUIS

Page B14

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

AUGUST 2015

Classified ADS ! W E N

Upload Photos and Videos!

Funeral Business For Sale

5

Funeral Business For Sale: Two funeral homes and crematory business in central Florida for sale. Two million in property and buildings, three and half million in pre-need, six hundred calls and growing per year. Reply to: Nomis Publications, Inc., PO Box 5159, Dept. 717, Youngstown, OH 44514. 5JJA

Funeral Business For Sale Located in a suburb of Cleveland, Ohio. Family owned, owner retiring, 7,600 sq. ft. with possible efficiency suite. Five (5) car garage (2002), ample parking, turn-key operation, casket showroom, Pre-need contracts, new roof (2005), all new furnaces and A/C (2003). Asking $485,000. Call Dale Good (440) 888-1115. Website w w w. d e g o o d f u n e r a l . com 5ASO

Call 1-800-321-7479 or visit FuneralBusinessForSale.com to learn more!

For Sale: 7,500 square foot, Funeral Home with living quarters on the third floor and an 11,000 square foot, two story crematorium/warehouse that would sell separate or together on .98 acres in Riverdale, Maryland. Property has immediate interstate access to Suburban Maryland, District of Columbia, Baltimore and Northern Virginia. The properties are zoned M-U-TC (mixed use town center) to accommodate a wide range of alternative uses. For more information call Mr. George Labarraque at (202) 6254258 or e-mail georgel@ donohoe.com. 5JAS

FUNERAL BUSINESS FOR SALE: Family owned, serving families since 1956, this wellestablished business in rural upstate New York has grown to average 90-110 calls a year, a turn-key operation. The business features two funeral homes, one in an active college town and hub of county business. Serious inquiries will be given access to financials. Terms negotiable, owner retiring. Telephone inquiries may be made to 607-7467799 or email macarthurfh@ gmail.com. 5ASO

COLORADO FUNERAL HOMES FOR SALE Three Family Owned and Operated Funeral Homes for sale in Colorado. Three very nice locations in great areas with plenty of room for growth. Average call volume of 240 plus. Great preneed base around $200,000. Nice rolling stock and inventory. Serious inquires and buyers. We are not giving information to everyone. Asking $650,000 (We WILL NOT owner finance/carry.) Email: DillonNelson11@ outlook.com 5A

Funeral Business For Sale is continued on Page B16

ALL GARAGED VEHICLES NO SALT/RUST ISSUES WITH SOUTHERN CARS

Shields Professional Vehicles, a division of Shields Southeast Sales, is a family-owned and operated factory-authorized funeral coach dealer. We’ve worked hard for 45 years building a strong reputation for providing the absolute best new and pre-owned funeral coaches in the industry from trusted names as S&S, Superior, Eagle, Platinum, MK Coach and K2.

8 0 0 - 3 3 4 - 2 6 9 7 • 6 7 8 - 7 8 4- 2 1 2 1 www.myhearse.com

2014 Cadillac S&S Victoria Black/Black New!

2009 Cadillac Eagle Kingsley Silver/Gray, 31k miles Extremely Nice!

(2) 2009 Cadillac Superior Statesman Gray/Gray, 22k miles Extremely Clean

2015 MK Lincoln Towncar Black/Black, Navigation, Back up Camera

2012 Lincoln Eagle Icon White/Black, 13.2k miles LIKE NEW!

1999 Lincoln Superior Gray/Gray, 37.7k miles LOW MILES!

2015 Cadillac Platinum Cortege Black/Black, NEW FLOWER CAR!

(2) 2010 Cadillac Eagle 6-Door Limo Silver/Black, 19k miles SUPER CLEAN!

2012 Lincoln Eagle Icon Black/Black, 15k miles Like New!

2008 Cadillac Superior Statesman Blue/Blue, 31k miles Oval Window

(2) 2008 Cadillac S&S 6-Door Limo Blue/Blue, 35k miles Raised Roof!

2007 Lincoln Krystal Black/Black, 41k miles

2009 Cadillac Superior Statesman White/Blue, 32k miles OVAL WINDOW

(4) 2011 Cadillac Superior 6-Door Limo Black/White/Black, 35k miles RAISED ROOF

2001 Cadillac S&S 6-Door Limo Black/Black, 74.3k miles Presidential Limousine

PARTIAL INVENTORY LIST

– HEARSES –

– LIMOUSINES –

2008 Cadillac Superior Black/Blue 65K Miles (2) 2010 Cadillac Eagle Ultimate Silver/Black 24K Miles 2008 Cadillac S&S 47” 6-Door Black/Blue 18.9K Miles 2009 Cadillac S&S Medalist Black/Black 23K Miles 2005 Cadillac S&S 6-Door Limo Blue/Blue 31K Miles (2) 2006 Cadillac Superior Statesman Black/Black 45K Miles 2004 Cadillac S&S Presidential Limo Black/Black 2003 Lincoln Federal Black/Tan 43.8K Miles 850 Williams Drive • Marietta (Atlanta), GA 30066 • Providing The Finest Funeral Coaches Since 1969 36.5K Miles 2000 Cadillac S&S 6-Door Limo Black/Black 67K Miles 2002 Cadillac Superior Statesman Gray/Black 43.4K Miles

850 Williams Drive • Marietta (Atlanta), GA 30066 • Prov iding The Finest Funeral C oaches Since 1969

AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

Page B15

"I want you to update your car now!”

11723 Detroit Avenue, Cleveland, OH 44107

“Selling & Leasing New & Used Funeral Cars since 1969” • 888-321-6613

2011 Cadillac Eagle Echelon, Silver, Black Top Low Miles St# 15069

2011 Cadillac Eagle 6 Door, Black/Black Leather 2 Available

2011 Cadillac Federal Heritage, Silver, Black Top St#15087

2014 Cadillac Platinum Hearse, Black/Black Leather St#14230, 7,500 Miles

More Vehicles Available Visit www.americancoachsales.com 2010 Cadillac Eagle Ultimate, White/Black Top, Blue Leather St#15042

Where Comfort Meets Elegance in Today’s Market

2011 Cadillac Eagle Kingsley, White With Black Top, Blue Leather St# 15043

2015 MK 300 Chrysler Hearse, Black with Black Cloth Interior

2015 Chrysler First Call Van, Black with Black Interior Fully Loaded

2015 Mercedes Sprinter 24 Hour Limousine, White Diamond with Black Leather Interior.

Drop by Booth #125 at NFD&MA Bob Mazzarella, Steve Burgess, Dave Kolbe, Phil Cauvel, Jay Mazzarella, Tony Mazzarella Jr., Scott Lee, and Todd Ely

2010 Cadillac Eagle Premier, Black/Black Leather St#15047

2010 Cadillac DaBryan 5 Door, 8 Passenger 1 Available

2007 Cadillac S&S Hearse, Silver/Black Leather St#15075

2007 Cadillac Eagle 6 Door, Black/Black Leather St#14155

2004 Cadillac Federal 6 Door, Silver, Black Top, Black Leather Only 25,000 Miles

2010 Cadillac Eagle, Black/Black Leather St#15049

WHOLESALE TRADES AT OUR CINCINNATI OFFICE 888-321-6613 HEARSES 2001 Cadillac S&S Victoria, Black, Commercial Glass, Some Rust . . . . . . . . . . . . . . . . . . . . .$5,975 2001 Superior Crown, 85,000 miles, clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$8,975 2000 Cadillac Superior, Black, 55,000 miles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$7.575 2000 Cadillac S&S, White, 112,000 miles, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$7,975 1999 Cadillac Eagle Ultimate, gray, extend table, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3.975 1998 Cadillac Eagle Flower Car, White, 79,000 miles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$7.975 1994 Cadillac S&S Victoria, Commercial Glass, black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3,975 1987 Cadillac Eureka Flower Car, Silver, Accommodates Casket, 51,000 miles . . . . . . . . . . .$4,975

.

LIMOUSINES 2003 Cadillac Krystal, 6 Door, Black, Southern Car! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3,500 2003 Cadillac LCW, Black, 101,000 miles, Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$4,750 1999 Cadillac Superior 6 Door, Navy Blue, Low Mileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$2,250 1999 Cadillac S&S 6 Door, Gold, 32,000 miles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$2,250 1999 Lincoln 24 Hour, Black, 130,000 miles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$3,975 1997 Cadillac Miller Meteor 46” 6 Door, Black, Clean, New Tires . . . . . . . . . . . . . . . . . . . . . .$2,250 1996 Cadillac S&S Presidential, Black, 59,000 miles, Southern Limo! . . . . . . . . . . . . . . . . . . .$3,500 1995 Cadillac Superior, Navy Blue, 64,000 miles, Dependable, Money Maker . . . . . . . . . . . .$1,500

Pre-Owned Funeral Vehicles • Ready for Delivery

www.americancoachsales.com

•

888-321-6613

Page B16

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

AUGUST 2015

Classified ADS Funl Busn For Sale Cont’d

The Funeral Car Store

LARGEST SELECTION TIION OF OF NEW AND PRE-OWNED OWNED FUNERAL VEHICLES IC CLE ES

1.800.785.2830

www.thefuneralcarstore.com

Flexible Financing is Available!

PLEASE NOTE: We do not take responsibility for our box holders. We hope they will respond promptly in a responsible manner. PLEASE! DO NOT ask us to contact Box holders. Contact can only be made in writing. NO information will be given regarding box holders.

5

FIVE SOUTH FLORIDA HOMES FOR SALE Palm Beach Funeral Home and Crematory with 350 cases and 2000 cremations per year. North Miami Funeral Home with Jewish facilities, turnkey with communities of Jewish, Russian, Chinese Asian, Haitian, Latin and Anglo. Can be converted to LGBT boutique funeral serving all the beaches, established 1987. Westchester Funeraria, est. 1996, 450 cases per year + turn-key facilities in Little Havana with embalming facilities and parking for 100 autos. Little Havana Funeral Home, 1200 cases per year, established 1994. Airport Area Funeral Home, new, turn-key, Hispanic area. Contact Realtor Jeff Stubins, telephone 305-389-0601, email [email protected]. To offer on any of these properties you must have current financials. 5CJJA

Funeral Business Wanted

Thinking of retiring? Experienced and serious buyer looking for an established and well maintained funeral home with 100+ cases per year. Prefer MA, VT, NH, CT or RI. Reply to: Nomis Publications, Inc., PO Box 5159, Dept. 719, Youngstown, OH 44514. 6ASO

Let our family owned funeral home company be your succession partner. As a family owned company we understand the reputation years of hard work you have put into your business and care for families in your community. Please email at [email protected] or call 314-384-9590 for a confidential discussion. Financing in place. 6ASO

FUNERAL HOME & CEMETERY NEWS

ClassifiedADS

CHECK OUT OUR NEW WEBSITE! 60 ENGINEERS LANE, FARMINGDALE, NY 11735 • PHONE 800-349-6102 • FAX 516-349-0482

WWW.SPECIALTYHEARSE.COM 72,900

73,900

$

2013 Cadillac XTS Limo

39,900

$

2009 Lincoln Limo

35,900

$

2008 Cadillac DTS Limo

$

2011 Cadillac Masterpiece

57,900

$

2009 Cadillac Premier

36,900

$

2007 Lincoln Hearse

2011 Cadillac DTS Limo

$

2010 Lincoln Hearse

2009 Cadillac Masterpiece

51,900

39,900

$

2009 Cadillac DTS Limo

37,900

48,900

$

$

2008 Cadillac Premier

2009 Cadillac DTS Limo

20,900

$

24,900

$

33,900

$

2007 Cadillac DTS Limo

67,900

$

64,900

$

2006 Cadillac Hearse

T RADES ACCEP T ED

FINANCING AND LEASING AVAILABLE

6

2006 Cadillac DTS Limo

INTERNET MANAGER ͵ MAURIZIO "MO" MISILLI EͳMAIL MAURIZIOΝSHASCO.COM CELL 516ͳ816ͳ9065

FAMILY OWNED AND OPERATED FOR THREE GENERATIONS

F OR F U L L I N V E N T OR Y V I S I T SP E C I A LT YH E A R SE .C OM

AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

Page B17

Classified ADS Hearses/Limousines Cont’d

8

This is a Beautiful 2005 Lincoln Hearse by S&S. Never worry about overheating with this Lincoln. Close to DFW airport – fly in, we will pick you up. This great coach is a lifetime TEXAS no rust coach with 100,400 mi. $24,900. If you need it shipped we can arrange shipping. Contact Monte Brown – Brown, Owens & Brumley Funeral Home Ft. Worth, TX. 817-832-38108A

2007 Cadillac Superior and Matching Limousine 2007 Cadillac Superior Hearse and (1) matching 2006 Cadillac 24HR Limousine in Black with OEM chrome wheels. Hearse (93K miles). 2006 Cadillac Superior Limo (80K miles) are 65”; six door cars with reversible seats. Beautiful matching set of funeral home cars in great shape. Ready for Service. (478) 946-2653. 8A

For Sale 2006 Cadillac Hearse (Federal Coach). 55,750 Miles. All Silver/Titanium Interior. Excellent Condition/Garage Kept/Chrome Cadillac Rims. Photos Available. Contact Anthony at Brooklyn Funeral Home (718) 385-3000. Email: Brooklynfuneralhome@ hotmail.com 8A

2006 Cadillac Custom Coach Hearse built by the S&S coach company. The hearse is the XTS Medalist with premium black leather front interior with dual climate control, air ride suspension, dual power seats, full power windows, locks, and mirrors, and On-Star equipped. The rear load door is a left-hand swing A-Way door. The rear has a black canyon laminate floor with casket rollers (10), heavy duty suspension, sill plates, full size spare under rear flooring. This hearse is in great condition with very low miles at 25,813. For additional information or details contact Tom, Jeff, or James at CarCo Automotive by calling 320-393-3687. Email: sales@carcotrucks. com. Website: www.carco auto.com. 8JAS

Help Wanted

9

LaVigne Funeral Home and Cremation Service in Winooski, VT is seeking a full time funeral director/assistantmanager. This position includes all aspects of funeral service: arrangements, removals, funerals, calling hours, paperwork, etc. On call is shared with other directors with alternating weekends on/off. We provide health and vision benefits in addition to a competitive salary. Email resumes to lavignefh@comcast. net, please no phone calls. 9JAS

EMPLOYMENT OPPORTUNITY Seeking for a Licensed Bilingual Funeral Director in the Dallas, Texas Area. Must have more than 3 years experience. Must be able to communicate in Spanish with our families. Please send resume with references to carrillo@ carrillofuneral.com. 9JAS

Cremation Manager/Tech Minimum ten years experience for high volume East Coast crematory. Competitive salaries. Please forward resume to michael@ cemdevco.com 9JAS

H e l p Wa n t e d is continued on Next Page

ONE STOP SHOPPING for new and used professional coaches and limousines

Colonial Professional Cars Ltd Family Owned & Operated for Over 30 Years!

1-800-438-9329

Visit our website www.colonialcars.net

– COACHES –

FUNERAL DIRECTOR Rapidly expanding funeral home serving all south eastern and south central Pennsylvania, seeking Licensed Pennsylvania Funeral Director capable of performing all aspects of funeral directing. This is a fulltime position with set schedule, time off and paid vacation, not a commission based corporate chain. No off-hours pre-need. The successful candidate will be kind, personable, neat, detail-oriented, and drug/alcohol free. We will train to our high standards. If interested, send resume with references to: Nomis Publications, Inc., PO Box 5159, Dept. 718, Youngstown, OH 44514. 9JJA

2010 EAGLE KINGSLEY CADILLAC silver exterior/blue leather, low miles, Excellent Condition! 2008 S&S MASTERPIECE CADILLAC black exterior/titanium leather, Showroom Condition! 2006 S&S MEDALIST CADILLAC black exterior/black leather, Excellent Condition! One Owner, Low Miles, Coming Soon! 2006 EAGLE ULTIMATE LINCOLN black exterior/black leather, Only 28,600 original miles, Like New Condition! 2001 EAGLE ULTIMATE CADILLAC black exterior/blue leather, strobe lights, low miles, Coming Soon! 1998 FEDERAL CADILLAC black exterior/black leather, no rust! Nice All pre-owned vehicles are garage kept, fully serviced and safety inspected.. Flexible financing and walk away leases available. Order your 2015 Eagle first call van or first call suburban TODAY!!

CALL NOW! 1-800-438-9329

FUNERAL COACHES • LIMOUSINES • CADILLAC ESCALADES • FULL LINE CADILLAC, GMC, & BUICK DEALER

NEW YORK’S O N LY AUTHORIZED FEDERAL DEALER XTS Hearse

XTS 6-Door

Special Summertime Savings on Hearses, Sedans, & Limos

FLEET PRICING

XTS SEDANS IN STOCK AT FLEET PRICES

Rick Eichner • 877-299-7775 [email protected] 43-60 Northern Blvd., Long Island City, New York 11101

SALES & LEASING

Page B18

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

AUGUST 2015

Classified ADS www.myhearse.com 800-334-2697 850 Williams Drive Marietta (Atlanta), GA 30066 Payments $1,099 mo. plus local & state taxes with approved credit

CLOSEOUT PRICING Victoria Coach

NEW

Ready for Delivery

800 333 2533 www.conawaysales.com

Help Wanted Cont’d

We currently have an opening for a Sales Professional in Pittsburgh, PA at HP Brandt Funeral Home. We are looking for someone with integrity that is energetic and ambitious. We provide excellent structured training in the classroom, in the field and on-line. When you join our team, you’ll have a long-term career opportunity assisting families and individuals with their advance funeral and/or cemetery arrangements. You can feel GREAT about what you’re doing, and get paid well while doing it. Your responsibilities will include making sales presentations, networking, getting referrals, and presenting group informational seminars. This is a sales position with substantial earning potential. We want people with drive, ambition and goals. This cont’d

MEGA SAVINGS ON USED VEHICLES

TALK TO US ABOUT LEASING A NEW 2015 COACH FOR $1,295 PER MONTH 2011 ½ CADILLAC S&S MEDALIST COACH W/ 28,693 MILES SILVER EXTERIOR AND TITANIUM INTERIOR

2015 CADILLAC PLATINUM COACH W/ 204 MILES SILVER EXTERIOR AND BLACK INTERIOR

2011 CADILLAC S&S MEDALIST COACH W/ 35,236 MILES BLACK EXTERIOR AND BLACK INTERIOR

2014 CADILLAC PLATINUM COACH W/ 4,000 MILES BLACK TOP, SILVER BODY AND BLACK INTERIOR

2015 LINCOLN MKT MK HEARSE BLACK TOP, SILVER BODY AND BLACK INTERIOR

2010 CADILLAC S&S VICTORIA COACH W/ 9,500 MILES BLACK EXTERIOR AND INTERIOR, ELECTRIC EXTEND TABLE

2009 CADILLAC S&S MEDALIST COACH W/ 41,579 MILES BLACK EXTERIOR AND NEUTRAL INTERIOR

2011 CADILLAC S&S 47” 6-DOOR W/ 32,453 MILES SILVER TOP, BLACK BODY AND BLACK INTERIOR

2015 MERCEDES SPRINTER FUNERAL LIMO 13 PASSENGER PLUS 2 WHITE EXTERIOR AND BLACK INTERIOR

2006 LINCOLN S&S 6-DOOR LIMO W/ 28,246 MILES BLACK EXTERIOR AND BLACK INTERIOR

NOT PICTURED HEARSES: 2003 LINCOLN S&S MAJESTIC, W/33,562 MILES, GRAY EXT • 2002 CAD S&S MEDALIST COACH, W/54,088 MILES, BLK EXT • 2001 CAD M&M COACH, W/43,004 MILES, BLUE EXT LIMOS: 2004 CAD S&S 6-DOOR, BLUE EXT W/23,687 MILES • 2003 CAD S&S 6-DOOR, SILVER EXT W/20,087 MILES • 2001 CAD S&S 6-DOOR, BLACK EXT W/54,087 MILES

IF YOU ARE CONSIDERING LEASING:

FINANCING THROUGH TCF EQUIPMENT FINANCE – WE ARE ABLE TO STRUCTURE YOUR FINANCE TO SUIT YOUR NEEDS.

WILL SHIP ANYWHERE IN THE COUNTRY – REASONABLE RATES.....WE ALSO SHIP OVERSEAS WORLD WIDE SUPPLIERS SINCE 1971 – LET US HELP YOU WITH YOUR LETTER OF CREDIT AND FREIGHT FORWARDING NEEDS ONE STOP FOR EVERYTHING - SERVICE AND REPAIRS - RESTORATION AND CONVERSIONS IN HOUSE STATE OF THE ART BODY SHOP - LOANER UNITS

SERVING THE FUNERAL INDUSTRY FOR 49 YEARS!!!

9

800 333 2533

NO NEED TO LOOK ANYWHERE ELSE WE HAVE IT ALL!! P.O. BOX 1132, UNIONTOWN, PA 15401 / 724 439 8800 / FAX: 724 439 6404 CALL FOR INFORMATION ON THE VEHICLES SHOWN AND FOR OUR COMPLETE LIST OF ADDITIONAL LOW MILEAGE UNITS

position will equip you with the tools and the training needed to achieve your financial goals. (Your specific compensation will be determined by your personal level of production.) Requirements for this position include, but are not limited to: • Must hold a Funeral Directors License to perform this role • Sales experience is helpful but not mandatory. Someone with the right attitude and a good work ethic can be just as successful as someone with years of sales experience. • High level of comfort in using computer systems within a sales environment • Previous experience with Customer Relationship Management (CRM) systems is a plus • High level of integrity • Desire to help others, and earn a competitive income • Ability to work well as part of a team or independently • Creative, Outgoing and Energetic • Comfortable with in-home sales and conducting group presentations • A good driving record • Solid work history • Dedication necessary to be successful • Basic computer and technology skills required. Who we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. Benefits Options: • Health benefits (medical, dental, vision, life) • 401K Retirement Savings Plan with company match • Vacation and sick time • Tuition reimbursement • Funeral discounts, and more SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com. As used herein, “SCI” refers to Service Corporation International and its affiliated companies. Equal Opportunity Employer, M/F/D/V To apply please contact Peter I. Johnson at 412364-4444 or by email at Peter.Johnson2@dignity memorial.com 9ASO

AUGUST 2015

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

Classified ADS Help Wanted Cont’d

9

OPPORTUNITY FOR MANAGER IN SUNNY CALIFORNIA with full operation duties. This 100 case per year funeral home is in a small rural town in northern California just off of I-5. You can integrate into this family oriented community while enjoying the small town lifestyle. Salary commensurate with experience and licenses. Health benefits included. Please send resume to: [email protected] or fax to (530) 342-6650. 9JJA

Miscellaneous

10

PROFESSIONAL COLLECTION SERVICES, INC. PCS INC Credit & Collection Service “Superior results with a personal touch” PCS will service your collection needs and ultimately improve your bottom line. Representing Nassau Suffolk/Metropolitan/ OGR for over twenty years. NO COLLECTION – NO FEE Call Jim King at 631-2658600 or [email protected]. 10MJJASO

Position Wanted

12

Looking for employment with a Southern New Jersey funeral home (South Jersey, NJ shore points, Philly) as an intern/assistant. Professional demeanor and mature minded, dedicated individual. Commercial drivers license and general knowledge of the area. NJ notary public. Some funeral service experience in the past. Open to

any schedule and looking to establish roots with a local funeral home where I can grow a future and career. If you have anything open please email, call or text me for more info about myself or to meet in person. I am available immediately. Phone (856) 396-9750 or email: FuneralHomeIntern@ gmail.com. 12BJAS

VISIT 1STCALLCOACH.COM t irec sler yD y I Bu & Chr ent e tm r g a d Do t Dep c t e e Fle Dir

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Nobody beats my Financing low interest no pre pay penalties for early pay off

Not a lease that you can’t get out of without penalties

I’LL PICK YOU UP WHEN YOU FLY IN TO PICK UP YOUR COACH!

Dealer Pa sses All Savings & Rebates On To You

My Best Coach s Add lb Cot 1,000 and x x a e M 2 Mini urchase pric eal. p ed to the them in th oo! e c n in a p gt fin on Ship Saves

VALUE COACH WITH STEEL TABLE $

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A MONTH*

1ST CALL COACH BUILDERS

855-604-2310 734 W. Hurst Blvd., Hurst, TX 76053 Jim Swanson (682) 227-4958 [email protected] Guaranteed to ship in 2 weeks or less *OAC Tax Title & Lic. Included at Texas Rates

Page B19

Index of Advertisers 1st Call Coach Builders .................................................... B19 100 Black Women of Funeral Service ............................... A29 Abbott & Hast Publications ............................................. A39 American Coach Sales ...................................................... B15 American Crematory Equipment Co. ............................... A17 Aqua Custom Label Bottling ............................................ A21 ASD - Answering Service For Directors ............................ A27 Baines Professional Vehicles ................................................ B3 Bay Memorials ................................................................. A16 Beta Capital ..................................................................... A16 Bio-Seal Systems............................................................... A17 B K Umbrella Industries ..................................................... B1 B & L Systems Inc ........................................................... A35 Boardman Printing ............................................................. B7 Boston Prayer Card Co..................................................... A30 CapPanels.com ................................................................. A39 Casket & Funeral Supply Association ................................. B8 Church & Chapel Metal Arts ...................................A10, A21 City Cadillac-Oldsmobile Inc ........................................... B17 C & J Financial LLC ........................................................ A30 Clear View Caskets........................................................... A21 Colonial Professional Cars Ltd ......................................... B17 Conaway’s ........................................................................ B18 Continental Computer Corp............................................ A47 Cremation Association of North America ......................... A44 Cremation Keepsakes ....................................................... A22 Cremation Metal Recycling ................................................ A4 Crematory Manufacturing & Service Inc ......................... A13 Cultured Urn Creations.................................................... A43 Custom Air Trays ............................................................. A26 Derma-Pro Mortuary Cosmetics ...................................... A18 Duncan Stuart Todd Ltd .................................................. A14 Fleet Systems Inc ................................................................ B5 Forever Pets Inc ................................................................ A34 Friendship Funeral Supply................................................ A12 Funeral Directors Research .............................. A10, A36, A44 Funeral Radio................................................................... A12 Funeral Service Foundation .............................................. A38 G Burns Corporation ....................................................... A26 Houston Brothers Inc ....................................................... B13 International Memorialization Supply Association ............. B6 Intl Cemetery Cremation & Funeral Association......A23, A31 Jarvis Incinerator Co Inc .................................................. A42 Johnstown Hearse Rental & Funl Supplies ....................... A18 Judith Roth Studio Collection Inc ......................... A1, A3, A5 LegacyTouch .................................................................... A45 Link Mfg Ltd ................................................................... A32 Madelyn Company Inc .................................................... A14 Mc Cord Products Inc ........................................................ A8 Meadow Hill Corporation .................................................. A6 Messenger ........................................................................ A15 MKJ Marketing.................................................................. A7 Mortech Mfg.................................................................... A11 Mortuary Lift Company................................................... A28 Nadene Cover-Up Cosmetics ........................................... A38 Names Unlimited Corp .................................................... A32 National Alliance for Grieving Children ........................... A43 National Funeral Directors Association ............................ A19 National Mortuary Shipping ............................................ A35 New Choice Burials.......................................................... A28 New England Burials At Sea ............................................. A20 North Carolina Mutual Life Insurance Co ....................... A27 Parks Superior Sales .......................................................... B20 Perfect Memorials............................................................. A48 Pittsburgh Inst of Mort Sci ............................................... A34 Precious Memories ............................................................. A4 Premier Funeral Supply .................................................... A16 Robert P. Durant .............................................................. B13 Roberts & Downey Chapel Equipment Inc ...................... A24 Rosewood Classic Coach .................................................... A8 Royal Coachworks............................................................ B11 Salam International Inc .................................................... A25 Shields Southeast Sales Inc .......................................B14, B18 Specialty Hearse & Limo Sales ......................................... B16 Thacker Casket Inc ............................................................ A9 The Fan Man ................................................................... A40 TheFuneralCarStore.com ................................................. B16 Tiesforyou.com ................................................................ A42 Trigard ............................................................................. A28 Vischer Funeral Supplies Inc .............................................. B1 WithumSmith+Brown...................................................... A36 Wolf Limo Conversions ..................................................... B7 Worsham College of Mortuary Science............................. A41 X L Industries Inc............................................................. A31 Zontec Ozone Inc ............................................................ A40

Page B20

F U N E R A L H O M E & C E M E T E RY N E W S S ec t i o n B

AUGUST 2015

DEMANDS ATTENTION!!

With the 2015 S&S Victoria half top - Crown band - Casket floor extension - Back up camera - XM Satellite radio - 6-year 100,000 mile warranty and more! Call for more information on this very exciting hearse

Daily Fun & Professional Dialog Photos

The Nations Widest Inventory - Real Time On-Line

We Stock NEW and Certified Pre-Owned Vehicles and Ship Everywhere on the Planet! 2015 Cadillac XTS Sedan

2011 S&S Coach Cadillac “MASTERPIECE”

2011 S&S Coach Cadillac “Medalist”

All-wheel drive - All black with black leather interior Only 14,000 miles - Call for more information

Lease for $695.00 Plus TTL

Limousine style window - All black with black leather interior Only 10,000 miles - Crown band - Limo style window Flag mounts & staffs - Plus many many extras.

All black with blue leather interior - Only 14,000 miles - Very clean like new with factory warranties

Lease for $1,099.00 Plus TTL

Lease for $995.00 Plus TTL

2011 Superior Coach Cadillac “Statesmen”

2010 Federal Coach Cadillac 46” 6-Door Limo

2010 Superior Coach Cadillac Six Door Limo

All black with a gray leather interior - Cherry wood floor - One owner car - Factory & Cadillac warranties -14K Miles

Lease for $995.00 Plus TTL

Raised roof - All black with black leather interior - Only 27,000 miles - One owner car just came in on trade - This is a big sized limo - Flat floor feature - Full size spare recessed in trunk Satellite radio Lease for $799.00 Plus TTL

Black top, gray body, just turned 40,000 miles Very clean (1) owner car.

Lease for $699.00 Plus TTL

2008 Superior Coach Cadillac “Statesmen”

2009 Federal Coach Cadillac “Renaissance” Hearse

2006 S&S Coach Cadillac “Victoria” Hearse

Academy gray with black vinyl top - One owner car Serviced and ready to go - We have matching limo

All silver with crown band and strobe lights One owner car very clean, gray leather interior

All black, with blue leather interior and only 17,000 miles. VERY CLEAN one owner car

Lease for $829.00 Plus TTL

Lease for $889.00 Plus TTL

Lease for $829.00 Plus TTL

2006 S&S Coach Cadillac “Medalist” Hearse

2004 S&S Coach Cadillac “Masterpiece”

2006 Federal Coach Lincoln “STRATFORD” Hearse

All black, with black leather interior - Very clean Classic look - Dual Bier Pin for added safety.

Black top, gray paint - VERY, VERY CLEAN - This is a fantastic looking car and is very clean - Low miles - Fully serviced

Lease for $759.00 Plus TTL

Lease for $499.00 Plus TTL

All black with black cloth interior - This 2006 Lincoln Town Car hearse looks exactly like a 2011 Town Car hearse - Car is in fantastic shape, and is one owner hearse.

Lease for $595.00 Plus TTL

www.parkssuperior.com