Onslow Community Outreach Inc. 2011 Annual Report [PDF]

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Founded 1990

2012 Annual Report www.onslowco.org

“So shines a good deed in a weary world." Contents Mission & Vision Strategic Goals Board of Directors Staff Budget Administration Soup Kitchen Homeless Shelter Caring Community Clinic Benevolence Assistance Christmas Cheer Onslow Oktoberfest

Dear friends and supporters: On behalf of our clients, the board of directors and staff; I am pleased to present the 2012 Onslow Community Outreach Annual Report. This report summarizes the impact of the Outreach on the lives of Onslow County residents. But no statistic can adequately convey the many acts of kindness this community has given to people in need during 2012. The Outreach is simply the vehicle in which the community comes together to help neighbors in need.

Through generosity of the community, the soup kitchen cooked and distributed 147,000 meals to reduce hunger; the homeless shelter provided clean and safe housing to 329 distinct residents (13% increase), including 71 veterans (37% increase); the Caring Community Clinic provided over 1,900 medical services to 306 enrolled patients; the benevolence fund helped almost 120 families; and Christmas Cheer helped 5,100 persons, including 3,000 children Steps taken to achieve strategic goals were to move the clinic to a more energy efficient facility closer to health care providers; develop a capital savings account; initiate a preventive maintenance program for Soup Kitchen vehicles; acquire grant funds to assist homeless veterans; and adopt new by-laws and personnel manual. During this period, the organization maintained effective stewardship to achieve revenue over expenses and sustained active board governance. Pointing toward 2013, we look forward to strengthening relationships with faith partners to assist more homeless persons at the shelter, completing health records technology improvements at the clinic and increasing health education to diabetic and high blood pressure patients. In line with our strategic goals, we must move forward with adopting a planned giving program and resource development to upgrade aging vehicles and facilities. Lastly, during the hot, humid days of July/August, the shelter was temporary home to several pregnant residents. This group required constant support and connections to community resources. Our case management capacity was stretched thin. However, due to community support, each client exited the program to more stable housing conditions. Several months later, one of the residents returned to the shelter with her newborn son to express appreciation for the shelter and the support of a caring staff. Shakespeare scripted "How far that little candle throws his beams! So shines a good deed in a weary world." Our beam comes from the good deeds of a caring community. Dr. Don Herring, Chairman

1

Mission & Vision MISSION • To fight hunger and homelessness, provide quality medical care to people who lack insurance and cannot afford health care, give benevolent assistance to families in financial crisis, and help those less fortunate have a joyful Christmas in Onslow County, North Carolina. VISION • To be the personification of benevolence in the Onslow community. 2

Strategic Goals Goal 1

Develop a capital improvement plan

Goal 2

Ensure Soup Kitchen has safe and reliable transportation to deliver meals and collect donations

Goal 3

Provide transitional housing and self-sufficiency case management to homeless persons of Onslow County

Goal 4

Ensure each patient of the Caring Community Clinic receives the highest quality of medical care delivered

Goal 5

Develop a planned giving program

Goal 6

Revise and update organizational policies and procedures 3

Board of Directors Dr. Don Herring, Chairman Diane DeVusser, Vice Chair Pam Thomas, Treasurer Joan Bond Gerald Brandon Jane Choate Michael Elder Sherry Ercolanese Brenda Kay

Rev. John Kerr Carol Hurst Long Gail Normanly Christy O’Daniel Preston Taylor Gwen Woodruff

4

Staff ADMINISTRATION

HOMELESS SHELTER

Theo McClammy, Executive Director Cynthia Pearson, Bookkeeper

Catherine Griffin, Director Kathy Deitchman, Shelter Assistant Al Matthews, Shelter Assistant Frankie Delgado, Shelter Assistant

SOUP KITCHEN Remy Stitt, Director Jeff Bober, Soup Kitchen Assistant Lloyd Brown, Soup Kitchen Assistant

2012 Annual Meeting

CARING COMMUNITY CLINIC Carmen Rowe, Director Dr. W. R. Turlington, MD, Medical Director* Bell Kimbrough, Medical Office Assistant Nichole Letourneau, Medical Office Assistant *Volunteer 5

2012 Budget Income

Expenditures Administration

Contributions

Benevolence

Grants

Clinic Fundraising Shelter

Other Soup Kitchen $438,940

$438,940

During 2012, OCO received financial support from over 1,100 donors.

6

Administration • Achievements toward five-year strategic goals       

Moved the Caring Community Clinic (CCC) to a more energy efficient facility closer to health care providers Developed a capital savings account Initiated a preventive maintenance program for Soup Kitchen vehicles Received grant funds to assist homeless veterans Recruited and involved lay volunteers to enhance customer service and reduce overhead costs at the CCC Revised and adopted new by-laws and personnel manual Implemented payroll deposit

• Achieved revenue over expenses and maintained effective financial management • Sustained active board governance and meeting attendance 7

• • • • • • • • • •

147,651 total meals prepared and distributed 85,151 meals served at Soup Kitchen 38,250 meals distributed on Richlands Route (Union Church, Richlands Highway; Dreadnaught, Gregory Fork and Angola) 24,250 meals distributed on Belgrade Route (St. Paul Church, Belgrade, Kellumtown and Shiloh Church on Bell Fork Road) 1,620 boxes of food distributed at Food Bank (occurs every second Monday at the American Legion fairgrounds) 10,800 meals prepared for Homeless Shelter 400 peanut butter and jelly sandwiches are made daily Soup Kitchen trucks drove over 31,000 miles 530,563 lbs. of food received/donated to Soup Kitchen 5,162 volunteer registrations and 18,142 volunteer hours

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Cooks

S o u p

K i t c h e n

V o l u n t e e r s

Ted Fuhrmann Judy Connell

Robert Canning Joanne Hughes

Glenn Hall Judy Murphy

Joan Lindstrom

Marjorie Tredwell

Drivers and Delivery Teams David Bush Yvonne Cali Gus Chadwick Ruth Clifton Mel Connell Tony Cristo

Raymond Eckenrode Lon Elliotte Pat Elliotte Rhyne Garris Willie Johnson Kate Karr

Pat Konopka Christy O’Daniel Jim Turner Jim Wheeler Gordy Crossman Stan Garn

Food Preparers & Servers Alice Anselmo Joan Bond Esther Bush Cecelia Cameron Annette Cherry Louise Collins Peggy Eckenrode Larry Erdman Maria Fletcher

Denise Fuhrmann Greg Gibson Rebecca Gibson Robin Huffman Pat Kelly Leslie Kerr Joan Lindstrom Eileen McGown Molly Middleton

Phyllis Gardner Rosa Grant Marie Manuel Ruth Rachovitz Marie Rustic Lindsay Russell Margo Shade Anna Shaw Marian Shiver

Robert Middleton Flo Omasta Norma Voss Marilyn Wallace Phyllis Stalter Harold Stern Jessica Stern Sunny Purnell

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SOUP KITCHEN VOLUNTEER GROUPS/CHURCHES Antioch Presbyterian Brookwood Baptist Church Calvary Lutheran Catholic Daughters of America Centerview Baptist Enon Chapel Baptist Church First Baptist Church First Presbyterian First United Methodist Sneads Ferry Good News Ministries Jacksonville Bible Church Jacksonville Christian Jacksonville Pentecostal Holiness Infant of Prague Lutheran Church of Our Savior

Maple Hill Presbyterian New Beginnings Christian Center Living Hope Community New River Catholic Chapel Northwoods United Methodist Pine Valley United Methodist Richlands United Methodist SAT High School Students Sempre Fi Masonry Lodge Sneads Ferry Presbyterian St. Anne’s Episcopal St. Julia AME Zion Trinity United Methodist Union Missionary Baptist Vineyard Gospel Ministries

10

Collaboration to Reduce Hunger The Onslow Soup Kitchen is a partner agency of the Food Bank of Central & Eastern North Carolina (FBCENC). Soup Kitchen volunteers assist the Food Bank with product distribution in Onslow County. On a monthly basis, a Food Bank truck arrives from Greenville and is unloaded by volunteers. The volunteers help to reduce hunger in Jacksonville-Onslow by preparing and distributing about 130 boxes of food. In 2012, over 1,560 boxes were distributed. The FBCENC recognizes the Onslow Soup Kitchen as one of the most effective hunger prevention program in Central & Eastern NC.

11

Volunteerism Mr. James Burgess received The Order of the Long Leaf Pine from the Governor’s Office. James’ volunteerism at the Soup Kitchen has made a major impact in Onslow County to combat hunger. He has demonstrated the caring and benevolent spirit of Onslow County and our State.

The Golden Rule Award was presented to Dr. Wade Turlington, volunteer medical director at the Caring Community Clinic. Dr. Turlington’s years of dedicated service in providing medical care to underserved populations in Onslow County residents represents the highest ideals associated with the medical profession

12

Homeless Shelter • • • • • • •

446 stays (54% increase) 329 unduplicated residents 26 families 34 children 71 veterans (37% increase) 4,176 bed nights (19% increase) $43,738 per diem costs (31% increase) Average cost per day of emergency shelter for homeless persons.

13

Homeless Veterans Summit In 2012, the shelter helped 71 veterans, a 37% increase. The program received a grant from the State of North Carolina to help with rapid re-housing of veterans. The Onslow Homeless Shelter Rapid ReHousing and Emergency Solutions Grant Program (ESG) makes funds available to veterans for rental applications, deposits, and utility deposits. Through Rapid Re-Housing and ESG, veterans are stabilized in housing and assisted comprehensively to help ensure they do not face homelessness again.

The U.S. Department of Veterans Affairs estimates that 131,000 veterans are homeless on any given night. “Approximately twice that many experience homelessness over the course of a year. Conservatively, one out of every three homeless men who is sleeping in a doorway, alley or box in our cities and rural communities has put on a uniform and served this country.” “Those who have served this nation as a Veteran should never find themselves on the street, living without care and without hope." –Eric K. Shinseki, Secretary of Veterans Affairs

14

Caring Community Clinic • • • • • •

306 enrolled patients 763 patient visits (23% increase) 1,937 medical services 2,734 prescriptions valued at $12,280 Average of 12 volunteer providers monthly 654 volunteer hours

15

Caring Community Clinic Volunteers Doctors

Wade Turlington, MD, Medical Director Wesley Murfin, MD Robert Krause, MD Simmone Stahl, MD

George Thomas, MD Faye New, NP Tricia Odham, NP

Nurses

Janice Furman, RN Paula Keagy, RN Linda “Gail” Dunn, RN Alice Braziel, RN

Betty McIntosh, RN Ambereley Cavaenaugh, RN Kim Vang, Nursing Student

Pharmacists

Kim Sullivan, RHP

Stacey Roberts, Pharmacist Tech

Clerical

Charlene NG, Medical Student Jessica Cages, Student Brittany McGowan, Student

DeAndrea Davis, Student Keisla Spencer, Student

Onslow Memorial Hospital is a major supporter of the clinic’s mission to provide health care to uninsured and indigent residents of Onslow County.

16

Benevolence Assistance • Helped 119 individuals and families in financial crisis • $8,212 expended to help with utilities and rent • Assisted 27% of applicants • 446 requests for assistance

17

Christmas Cheer Community Impact Individuals Assisted Families Assisted Families Sponsored Children Helped

5,100 1,474 228 3,009

Toys Bicycles Estimated Value A & B Toys Food Boxes Distributed Estimated Canned/Staple Goods

42,015 200 $190,630 1,185 44,765

Christmas Cheer received generous donations and financial support from many persons and companies to ensure the joy of Christmas was felt by over 3,000 children. Onslow County Board of Education partnered with McDonald’s for “McTeacher’s Night” to help raise money for bicycles. Collectively, the community purchased and gifted over 200 bicycles. 18

Christmas Cheer Key Organizers Glenn Hargett Don Herring Diana DeVusser Carol Hurst Long Everett Vaughn Cindy Williams Leslie Eason Jane Choate Christine Weaver Cindy Demary Sheila Wood SSgt Timothy Sicilia Tammy Custy

Dale Graff Alan Fountain Linda Fountain Rex Fountain Tina Trott Jimmy White Rome Ames Cindy Dennis Craig Wagner Daniel Freyburger Shelly Bishop

Jean Hawley Sherri Williams Mike Ellzey Jane Swint Ingrid Farlow Carmen Blakewood John Dennis Jeanne Stanley Marshal Smith Toys for Tots Onslow County Schools Piggly Wiggly Richlands Salvation Army NCSSA

2012 Christmas Cheer Building loaned by Food Lion

19

Onslow Oktoberfest • The 2012 Wells Fargo Onslow Oktoberfest was not held because of Hurricane Sandy. The event had attracted almost 110 vendors. The 5K Run/Walk was held due to the enthusiastic and dedicated support of 100 participants. • The festival received an Artie Award from Onslow Convention/Tourism for Non-print Media (radio/television advertising). • Oktoberfest proceed contribute 10% of the annual operating budget for the soup kitchen, homeless shelter and free clinic.

20

KEY VOLUNTEER ORGANIZERS Honorary Chair- Diana DeVusser

5K Run/Walk- Julie Keoho

Event Coordinator- Karin Hudson

Food- Linda Hatcher & Remy Stitt

Logistics- Don Herring

Beer Garden- Marianne Herring

Children’s Area- Christy O’Daniel

Volunteers- JanDe Vaughn

Entertainment- Yolanda Mayo

Military Liaison – Joe Houle

21

Recognition The 6th Annual “Artie” Awards Presented to Onslow Oktoberfest – Radio Best Non-Print Media 2012 Presented by Onslow County Tourism 22

Recognition State-wide ShowFest 2013 Best Non-Print Media Onslow Oktoberfest

Presented by North Carolina Association of Festivals and Events 22

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