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Home > HR Practitioners > Performance Management & Awards
Benefits Policies
Performance Management System Handbook
Classification & Position Management
Nothing herein supersedes past practices concerning awards programs established in collective bargaining units unless negotiated changes have been agreed to. The Performance Management Handbook provides more detailed guidance and information and establishes procedures for implementing the policy outlined in DAO 202-430. Performance management is the systematic process by which the Department of Commerce involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals. The performance management process is used to communicate organizational goals and objectives, reinforce individual accountability for meeting those goals, and track and evaluate individual and organizational performance results. The Handbook addresses the five steps in the performance management process:
Performance Planning - provides information on establishing performance expectations and goals for employees to channel their efforts toward achieving organizational objectives. Monitoring Employee Performance – provides information on the requirements to conduct at least one formal written progress review for all employees. Employee Development – provides information on the importance of evaluating and addressing employee development to increase the effectiveness of an organization.
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Evaluating Employee Performance – provides information on evaluating employee performance against the elements and standards in an employee's performance plan and assigning a summary rating of record. Recognition – provides information on a large variety of informal and formal recognition programs, which can be used to recognize and reward employee excellence. The Handbook addresses aspects of the performance management process such as Performance Appraisal and Performance Recognition.
Performance Management Appraisal The Appraisal Section of this handbook will provide you with the legal and regulatory requirements as well as information on the performance planning process, monitoring employee performance, relationships between other personnel actions and deficient performance.
Chapter 1
Legal Requirements and Authorities
Chapter 2
Definitions
Chapter 3
Coverage
Chapter 4
Roles and Responsibilities
Chapter 5
Performance Management Process
Chapter 6
Timetable of Performance Management Activities
Chapter 7
Linking Performance Plans to Organizational Goals
Chapter 8
Monitoring Employee Performance
Chapter 9
Evaluating Employee Performance
Chapter 10
Interim Rating Process
Chapter 11
Relationship of Performance Appraisal to other Personnel Actions
Chapter 12
Deficient Performance
Chapter 13
Reduction-in-Force
Chapter 14
Recordkeeping
Appendix A
Generic Performance Standards
Appendix B
Performance Management Feedback section identifies the two types of feedback informal and formal and gives some helpful hints on how to give constructive feedback.
Appendix C
Performance Management Training
Performance Management Recognition The Recognition Section of this handbook outlines a large variety of informal and formal recognition programs, which can be used to recognize and reward employee excellence. In addition, the section provides detailed information on how to develop special operating unit programs and has a wealth of information on gainsharing, goalsharing and team-based recognition.
Overview
Recognition
Chapter 1
General Incentive Awards Provisions
Chapter 2
Roles and Responsibilities
Chapter 3
Delegation of Authority
Chapter 4
Performance Awards
Chapter 5
Quality Steps Increases
Chapter 6
Superior Accomplishment Awards (Special Act, Suggestion, Invention)
Chapter 7
Special Recognition
Chapter 8
Team Based Recognition
Chapter 9
Peer Awards
Chapter 10
Honor Awards
Chapter 11
On-The-Spot Awards
Chapter 12
Cash-In-Your-Account Awards Program
Chapter 13
Time Off Awards
Chapter 14
Certificates, Medals, Emblems and Forms
Chapter 15
External Awards
Chapter 16
Awards for Foreign Service Employees
Chapter 17
Tax Implications for Nonmonetary Awards
Appendix A
Guidelines for Total Recognition
Appendix B
Eligibility for Awards
Appendix C
Scale for Tangible and Intangible Benefits
Appendix D
Awards Template
Appendix E
Honor Awards Nomination System
Appendix F
Honor Awards Crossover Nominations
Appendix G
Honor Awards Criteria
Appendix H
Honor Awards Types of Awards and Recognition
Appendix I
Ron Brown Excellence in Innovation Award
If you have any questions on the contents of this Handbook, contact your servicing human resources office.
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