SAP Solution Manager 7.2 Global Roadshow - Afsug [PDF]

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Idea Transcript


Tim Steuer SAP SE SAP Solution Manager Installation and Upgrade

Legal disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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Customer

2

Riding the SAP Solution Manager 7.2 Success Wave 2523 customers are live on SAP Solution Manager 7.2 361 run SAP Solution Manager 7.2 on SAP HANA

Customers live on SAP Solution Manager 7.2 3 000 2 500 2 000

End of Ramp-Up 1 500 1 000 500 0

01/16 02/16 03/16 04/16 05/16 06/16 07/16 08/16 09/16 10/16 11/16 12/16 01/17 02/17 03/17 04/17 05/17

All Databases

SAP HANA

2,500+ customers live. 300 go-lives per month.

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Customer

3

Transition to SAP Solution Manager 7.2

SAP recommends to Upgrade to 7.2 The upgrade protects your configuration investment and your data

Evaluate carefully: New installation If you perform a new installation, you will lose existing configuration and data and users. If do not wish to keep this data, a new installation is a good option for you.

Warning: 7.1 content is lost!

Upgrade

New installation

Non SAP standard

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Customer

4

Quality gates

Task/activity type:

functional

technical and functional

technical

Upgrade plan QG1

DISCOVER Project Mgmt.

QG2

QG3

PREPARE

REALIZE

DEPLOY

RUN

Init

Planning

Execution / Monitoring

Closing

Content Activation Test in CAL

Core / Delta Configuration (e.g. Charm)

Functional Testing

Custom Code Adjustments

User Training

Upgrade of production system

Pre-production upgrade and verification e.g. DEV/QA, copy of Prod-system

Content Activation

Upgrade Planning

Technical: Architecture & Infrastructure

Value discovery

Application: Solution Adoption

Evaluation of functional and architectural changes

Process Adoption (e.g. Charm)

Java stack split

Migration to SAP HANA

OPTIONAL Data Cleanup / Archive

-4 months

-3 months

HANA Sizing Assessment

-1 month

DB Migration to HANA

HANA Appliance Preparation

0

days

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Customer

5

SAP Solution Manager Landscape design

SAP Solution Manager 7.2

SAP Solution Manager 7.2

SAP Solution Manager 7.2

Development System

Quality Assurance System

Production System

Build

Test

Run

Perform customizing Develop reports Design Info cubes Deploy SAP Notes

Verify new functionality Check for regressions

Use SAP Solution Manager

Implement Support Packages

Best Practice: To enable broad adoption, SAP recommends a 3-tier landscape. A 2-tier landscape may be sufficient if no customizing / custom development is done. © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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SAP Solution Manager Upgrade – SAP Netweaver Stack Split Technical Stack View

Stack Split

• SAP Solution Manager 7.2 •

runs two single stacks Split is done after technical upgrade

The Stack Split during the upgrade from SAP Solution Manager 7.1 to 7.2 is a standard procedure with minimal impact. © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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What Happens When You Upgrade to SAP Solution Manager 7.2?

Upgrade to New Functionality

Upgrade User Experience

Key developments

Fiori meets SAP Solution Manager

   

Graphical process modeling and monitoring Full lifecycle support without 3 level restrictions Support of hybrid landscapes Release Management

 Browser replaces SAP GUI for standard functions  SAP Solution Manager Launchpad for personalized user experience  Fiori Apps for dedicated use cases

Upgrade to Latest Technology

Upgrade to New Maintenance Interval

Upgrade SAP Solution Manager Foundation

Receive mainstream maintenance beyond 2017

 New SAP NetWeaver  New SAP CRM

 Packaged corrections (notes, support packages)  Technology updates (new databases and operating systems)

Optional Upgrade to SAP HANA as a database  License for SAP Solution Manager included in support contract  Consolidate solution landscape on SAP HANA  Build up experience in running SAP HANA © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

8

What is Content Activation?

In SAP Solution Manager 7.2, the Solution Documentation scenario has been rebuilt completely, and central landscape elements have changed. To be able to work with existing content in the new environment, this content needs to be transferred. This process is called “content activation”.

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Customer

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Upgrade and Content Activation: Sequence of activities Upgrade first system in the transport landscape (e.g. sandbox and development system) Preparation 1. 2. 3.

Install SAP notes as described in the content activation wiki Run preparation report and evaluate the results Execute PREPARE_ACTIVATION

Upgrade 1.

Use Software Lifecycle Toolset to upgrade to SAP Solution Manager 7.2

Set-up and Content Activation 1. 2. 3. 4.

Perform mandatory configuration Perform application specific configuration Perform content activation Perform non transportable scenario configuration

Upgrade of successor systems in the transport landscape (e.g. test and production systems) Preparation 1.

2. 3.

Import transports containing SAP notes Run preparation report and evaluate the results Execute PREPARE_ACTIVATION

Upgrade 1.

Use Software Lifecycle Tools to upgrade to SAP Solution Manager 7.2

Set-up and Content Activation 1.

2. 3. 4.

Import transports with delta customizing and notes Perform mandatory configuration Perform content activation Perform non transportable scenario configuration

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Customer

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When Is content activation required?

Upgrade

Upgrade

+ content activation

Content activation is needed when at least one of the following functions are used productively in SAP Solution Manager 7.1:

Content activation is not applicable when only the following capabilities were used in SAP Solution Manager 7.1:



Solution Documentation



Application Operations



Change Request Management



Custom Code Management



Quality Gate Management



Data Volume Management



Test Management



SAP Engagement and Service Delivery (incl. EWA)



Business Process Monitoring



Landscape Management (incl. MOPZ)



Project Management with IT PPM



Business Process Analytics and Improvement



IT Service Management

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Customer

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Uptime and downtime for the productive SAP Solution Manager Technical Upgrade Duration Compared to Support Package Implementation

Upgrade

~ 2 weeks

~12 hours

Uptime (7.1)

Technical Downtime

Preparation

Support Package Stack implementation

~ 1 week Uptime Preparation

~ 3 to 4 hours

Import + Stack Split

~ 7 hours

Technical Downtime Import

~ 2 to 8 hours + ~ 2 hours to 2 days

Business Downtime Mandatory Setup

~ 3 to 4 hours Business Downtime Mandatory Setup

Uptime (7.2) Content Activation + Scenario Configuration

~ 1 day Uptime Scenario Configuration

Best Practice: Use your next maintenance window to upgrade to SAP Solution Manager 7.2 © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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Details on Post Upgrade Steps Start Release SAP Solution Manager 7.1 SP 11 or Lower

Optimize Downtime for Business Process Operations and Custom Code Management with SP12

Prerequisite on SAP Solution Manager 7.1: 

Prepare content activation

Function prepared

Mandatory Setup (3-4 hours)

Function available

Content Activation (2-8 hours, dependent on scope)

Additional Configuration 2 hours to 2 days

Upgrade Finished

Functional Area Project Management IT Service Management

Landscape Management Application Operations Data Volume Management

Change Control Management Custom Code Management Business Process Operations

Process Management (Solution Documentation) Test Suite

Times should be considered as minimum values.

Best Practice: Upgrade the development system first and transport notes and corrections, to quality assurance and production system. Prepare Content Activation ahead of time. Testing before go-live is required! © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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Details on Post Upgrade Steps Start Release SAP Solution Manager 7.1 SP 12 or Higher

Optimized Downtime for Business Process Operations and Custom Code Management

Additional activities prior to the upgrade: 

Enable new BW structure for Custom Code Management and Business Process Analytics/Improvement.



Migrate Business Process Monitoring to the Monitoring and Alerting Infrastructure.

Function prepared

Mandatory Setup (3-4 hours)

Function available

Content Activation (2-8 hours dependent on scope)

Additional Configuration 2 hours to 2 days

Upgrade Finished

Functional Area Project Management IT Service Management

Landscape Management Application Operations Data Volume Management

Change Control Management Custom Code Management Business Process Operations

Process Management (Solution Documentation) Test Suite

Times should be considered as minimum values.

Best Practice: Upgrade the development system first and transport notes and corrections, to quality assurance and production system. Prepare Content Activation ahead of time. Testing before go-live is required! © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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SAP Solution Manager on SAP HANA More value through in-memory technology Why choose SAP Solution Manager 7.2 on SAP HANA? Performance increase  Drastically

faster text search functionality opens new opportunities e.g. to work with documents, service reports, ITSM tickets

No additional SAP HANA license fee for SAP Solution Manager  SAP

HANA for SAP Solution Manager 7.2 is delivered for free within your support agreement

SAP HANA only strategy

SAP HANA

 If

SAP HANA is the only platform at your company, SAP Solution Manager 7.2 is your perfect lifecycle management platform

SAP Solution Manager as a door opener for SAP HANA  First

system in a general plan to migrate to SAP HANA and become familiar with it

 Preparation

of SAP HANA operations

SAP recommends to execute your upgrade to SAP Solution Manager 7.2 and your migration to SAP HANA in one go. © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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Can we accelerate? SAP Solution Manager 7.2 on SAP HANA SAP HANA: 1/3 the size and twice as fast! 400 361.22

Performance increase op top:

350

Drastically faster text search functionality opens new opportunities e.g. to work with documents, service reports, ITSM tickets

300 238.22

250 200 150

118.04

115.32 100 50

Before

SAP HANA

Before

SAP HANA

0

Average DB Size in GB*

Landscape simplification: Eliminate the need for a separate TREX instance

Average DB Request Time in Dialog Task in ms*

* On the data basis of 25 analyzed customers running on new hardware © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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Upgrade to SAP Solution Manager 7.2 on HANA SAP Best Practice: 1-step approach (Upgrade including migration to SAP HANA) Uptime (7.1) Preparation

Downtime Import + Stack Split + SAP HANA migration + Mandatory Setup

Uptime (7.2) & Availability Content Activation + Scenario Configuration

Upgrade with 2-step approach

Step 1

Uptime (7.1) Preparation

Step 2

Availability (7.2)

Downtime

Uptime (7.2) & Availability

Import + Stack Split + Mandatory Setup

Decision to go to SAP HANA

Downtime

Content Activation + Scenario Configuration

Uptime (7.2) & Availability

SAP HANA migration

Choose the 1-step approach to reduce overall efforts. The 2-step approach includes two shorter downtime phases and requires two maintenance windows. © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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Hardware considerations for upgrade

No hardware investments should be required if you  use SAP Solution Manager 7.1 and plan no changes to the scope  use SAP Solution Manager 7.1 and plan to add only a small number of managed systems or users

The hardware should be reviewed if you  want to leverage SAP HANA  want to leverage areas of SAP Solution Manager currently not in use  plan to add a larger number of users (e.g. process management, agile build)  want to add a large number of managed systems

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Customer

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Upgrade and Migration: Quick and simple HANA DB sizing For the migration of an existing database system start sizing from current data volume

 / 4 (compression) + 20% safety buffer for  merges (joins) + 25 GB (to be on the safe side)

 / 2  * 3 + 20% safety buffer for  merges (joins) + 50 GB (to be on the safe side) 

~ HANA DB disk

Requirements

~

HANA DB Memory

~ #HANA DB CPU

to application servers do not change fundamentally

In addition there is a Sizing Estimation Report to run in existing SAP Solution Manager 7.1/7.2

i

For more information on sizing evaluation see SAP Note 1793345

i

For more information on sizing estimation report see SAP Note 1872170

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Customer

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Overview - Upgrade Impact and Resulting Effort

Effort

Effort

Business Process Operations

Process Management

Application Operations IT Service Management

Run

Build

Test Suite Change Control Management

Landscape Management Custom Code Management Data Volume Management Project Management

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Customer

20

Upgrade Impact and Resulting Effort - Details Scenario Process Management

Test Suite

Low effort

No to minimal training and configuration effort, almost a non-event, can be treated as small change

Medium effort

Some training effort, configuration changes required, can be treated as minor release

High effort

Full training and configuration required, needs to be treated as major release

Details of Impact Complete redesign of Solution Documentation, Content Activation required, additional innovation can be adopted at own pace Complete redesign of Solution Documentation and assigned test cases, Content Activation required, no upgrade of existing Test Plans

Effort High

High

Business Process Operations

Complete redesign of Solution Documentation, Content Activation required, adoption of Monitoring and Alerting infrastructure required, new BW cubes for Business Process Analytics/Improvement

Change Control Management

Simplified landscape concept to be implemented (Logical component groups), reassignment of changes from High project to cycle, adaptation of custom code/extension required

Custom Code Management

Complete redesign of technical infrastructure, migration wizard execution is required

Medium

Application Operations

No disruption to 7.1 functionality, significant renovation of user experience (UI5 instead of flash). No architecture changes in Monitoring and Alerting infrastructure

Medium

Project Management

Project Management capabilities are similar between 7.1 and 7.2

Low

IT Service Management

No disruption to 7.1 functionality, innovation can be adopted at own pace, adaptation of custom code/extension required

Low

Landscape Management

Simplification (Maintenance Planner can also be adopted without upgrade; more consistent handling of landscape entities with removal of the product system)

Low

Data Volume Management

No disruption to 7.1 functionality, innovation can be adopted at own pace

Low

High

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Customer

21

How Do You Find out What’s Being Used? SAP Solution Manager specific content in SAP EarlyWatch Alert Service delivers information on your SAP Solution Manager usage.

Best Practice: Find out what is used to determine the impact of the upgrade © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

22

Find out what the upgrade means for you

Talk to an expert to learn about the upgrade: – Meet the Expert Session (MTE) for upgrade

Test drive content activation in SAP’s cloud appliance library (CAL): – See what happens to process content (SOLAR01/02) – Find out about logical component groups – Reset and start over in one hour

Test drive the upgrade on premise in a sandbox system (e.g. copy of production) : – Learn about the technical upgrade procedure and do an early assessment of downtime – Determine upgrade impact on your configuration

Be prepared for the upgrade to 7.2

Great to learn early about content activation and preview 7.2

Great to plan upgrade execution

Best Practice: Test your upgrade early © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

23

What you can do today to bring down upgrade efforts! Prepare Activation and enable new BW structure Migrate to Monitoring and Alerting Infrastructure Effort

Effort

Business Process Operations

Application Operations IT Service Management

Process Management

Run

Build

Test Suite Change Control Management

Landscape Management Custom Code Management Data Volume Management Project Management Cross-Scenario

Managed Systems

Check Sizing

Distribute current ST-PI and ST-A/PI to managed systems

Upgrade to Introscope Enterprise Manager 9.7

Distribute new roles to managed systems

Housekeeping in SAP Solution Manager (see SAP note 2257558)

Check java version of diagnostics agent (required JVM version: 6.1 see note 1833501).

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Customer

24

SAP Solution Manager 7.2 Upgrade: Enterprise Support QG1

DISCOVER Project Mgmt.

QG2

QG3

PREPARE

REALIZE

DEPLOY

RUN

Init

Planning

Execution / Monitoring

Closing

Quality gates

Task/activity type:

Core / Delta Configuration Expert Guided Implementation (EGI)

Custom Code Mgmt EGI

Test Suite EGIs

Custom Code Adjustments

Guided-Discovery Tutorials (GDT)

Functional Testing

User Training

EGI for Technical Upgrade Expert on Demand through Accelerated Innovation Enablement (AIE) Pre-production upgrade and verification

SAP Notes Data Cleanup / Archive

HANA Sizing Assessment

technical and functional

technical

Upgrade of production system

AIE Expert on Demand

Java stack split

EGI Prepare Code for HANA

functional

AIE Expert on Demand

Support Message,

EGI for Technical Upgrade

HANA DB migration

7.2: Installation, Upgrade and SAP Solution Manager Upgrade Planning Maintenance (MTE)

Technical Architecture & Infrastructure

Tutorials Guided-Discovery changes of functional and architectural Evaluation

Application: Solution Adoption

discovery Roadmap EGI Manager SAP SolutionValue

Content Activation EGI + GDT Content Activation

HANA Appliance Preparation

DB Migration to HANA

*) Summary node – relates to multiple activities

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How to get it done

Plan the upgrade

Test the upgrade based on production data

Simulate Content Activation

Plan the upgrade weekend and define (Go/No-Go criteria)

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Customer

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Experience SAP Solution Manager 7.2 on Cloud with SAP CAL Test-drive for a nominal fee in your own private cloud with personalization



SAP CAL – Your highway to SAP Solution Manager 7.2 success!

SAP Solution Manager 7.2 solutions are now available in the SAP Cloud Appliance Library (CAL). SAP provides the powerful appliance without SAP CAL charges. Customers and partners only need an Amazon Web Services (AWS) account to test drive the SAP Solution Manager cloud appliance for as a free trial.*

*Cloud provider infrastructure fees apply.

i

SAP CAL homepage

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SAP Cloud Appliance Library (SAP CAL) The idea – simplify SAP consumption and deliver quick business value

from weeks

Traditional Delivery “on-premise”

InfraInstall structure OS Setup

SAP Cloud Appliance Library “cloud” Start

ERP

Base Validate Install SAP Configuration & Start & Database & Patches Prepare

Deploy & use in the cloud in less than an hour

CRM HANA

down to minutes

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Customer

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Available SAP Solution Manager 7.2 solutions in SAP CAL

I want to try out content activation before I upgrade

I want to jumpstart my SAP S/4HANA implementation

Activation on SAP CAL

Demo/Jumpstart on SAP CAL

Version: 7.2 SPS03 Customer content upload possible +

Version: 7.2 + Focused Build + SAP S/4HANA 1511 fully-activated managed system

Simple process management demos + SAP S/4HANA Packages

Simple demos + SAP S/4HANA Packages, incl. connected system

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Customer

29

When Is the Best Time to Upgrade?

SAP Solution Manager 7.2 Release Schedule End 2017

Today

2025

Mainstream maintenance

Upgrade Mainstream maintenance

Customer-specific maintenance

SAP recommends to upgrade to 7.2 NOW!

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31

What Happens If I Can’t Do the Upgrade in Time?

Customer-Specific Maintenance at the End of Mainstream Maintenance Customer-specific maintenance covers resolution of problems only in case of known solutions or workarounds Resolutions for “new” problems (problems not yet known to SAP) are typically charged based on time and material No support packages Customer-specific maintenance enables customers to continue running their mature release until the time when an upgrade takes place. Refer to SAP Note 52505 for more details on the scope and restrictions of customer-specific maintenance. Default if customer takes no action

Upgrade

No legal changes

Limited technology updates No service-level Agreement Disclaimer: The maintenance strategy rules described in this document apply to SAP applications. Special rules may apply to applications in the SAP BusinessObjects portfolio. Refer to http://support.sap.com/releasestrategy for more information.

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How to Get Support?

Upgrade to SAP Solution Manager 7.2 Our goal is that our customers can successfully run the upgrade from SAP Solution Manager 7.1 to 7.2 within a weekend. We are working on the publication of successful customer references. We are still offering the participation at the Early Adopter Care Program at no costs to all customers that are planning to run the content activation. https://influence.sap.com/SAPSolutionManager72 Your benefits:  Prioritized message handling  Access to the SAP Learning Hub for SAP Solution Manager  Exchange with other customers in a SAP Jam group Results of upgrades will be analyzed and promptly integrated into Notes and SPs. That’s valid for setup, activation, and usage. As a result, we produce up to 10 times faster runtime of the activation within Charm. For the SAP Solution Manager 7.2 on SAP HANA DB migration, the SUM/DMO is now released. © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

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Available Meet the Expert Sessions for SAP Solution Manager 7.2 https://support.sap.com/solution-manager/training-services.html  MTE Portfolio  Next live webinars in calendar view.

Scheduled live sessions:

Available recorded sessions in Replay Library:

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Where to get support Accelerated Innovation Enablement: Expert on Demand Request If you are interested in further information about specific SAP Solution Manager functionality or if you still have follow-up questions after attending an EGI session or after a service, or if you require support in topics which are not covered by any service, you might be interested in taking advantages of the AIE EoD service for SAP Solution Manager:  1:1 session with a remote presentation  Flexible session scheduling

 Direct interaction with an SAP expert  Now available also for many SAP Solution Manager topics To make use of this service simply navigate to the link below and order it. For each AIE EoD session SAP charges 0,25 days of your AIE contingent. We recommend to submit your questions to our experts in advance. AIE Expert on Demand Request © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

Customer

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SAP Solution Manager Upgrade Offerings within Premium Engagement Use Case

INVOLVEMENT OF SAP

Implement End- to End Upgrade

Safeguard the Upgrade Complexity Level : Comprehensive

Safeguard the Upgrade

+ SAP Owns the Upgrade Project

+ Customer is using Solution Manager with several functional scenarios and has very comprehensive project and solution documentation in Solution Manager 7.1 to be transferred to Solution Manager 7.2 + Highly customized functional scenarios and/or many functional extensions through custom code

+ Customer is using Solution Manager with several functional scenarios + Considers Solution Manager as mission-critical component

Complexity Level : Extended Safeguard the Upgrade Complexity Level : Basic

+ Customer is using Solution Manager 7.1 but with very limited use + Customer wants SAP to do an impact analysis and planning only

ENGAGEMENT SCOPE © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

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Live Support Expert Chat Overview Expert Chat provides a live chat function that connects you to SAP technical support experts, instantly.  Live support from SAP experts for any technical problem  Resolves incidents nearly two times faster than those reported through traditional SAP support channels  Improves support experience by real-time interaction  Available for all support levels and almost all solutions  Industry leading offering for Enterprise Software Support

 Integrated in the SAP ONE Support Launchpad  http://launchpad.support.sap.com © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

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Documents, Links, Videos

SAP Solution Manager Learning Resources Overview Build up your knowledge and skills Available Learning Resources From Interest to Expert Knowledge YouTube

Management Competence (Introduction)

Public Videos & Playlists

7.2

SAP Books

SAP.com

Overview Publications

Introduction Information

SAP Solution Manager for SAP S/4HANA

Core Competence

SAP Support Portal

Media Center

SAP Solution Manager Homepage

SAP Solution Manager Media Center

(support.sap.com/ solutionmanager)

Overview, Processes, Product and Release Info

(Key Value Chains)

Expert Competence (Functional Areas)

SAP Community

Technical Information

Monitoring and Operations with SAP Solution Manager

Supported languages, browsers, and data bases

SAP ES Academy

SAP Education

SAP Help Portal

Product Videos, System Demos, Tutorials SAP Solution Manager Community Blogs & Questions

Expert Publications

SAP Demo Systems

Expert WIKIs Functional Areas Expert Content

System Landscapes Private Evaluation System (CAL), Public Demo System

Live Expert Sessions & e-Learnings

Product Documentation Application Help, Release Notes, Installation, Upgrade, and Security Guides

EGI, MTE, GDT, AIE, BP

Classroom Trainings* SMx (Setup & Config), E2Ex (Functional Overview)

*) Planned availability Q1 2017 © 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER

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THANK YOU

Smile Life

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