Seeing a psychologist - The Albion Centre [PDF]

If clients miss several appointments, their need for ongoing therapy will be reviewed. Clients who recontact after a bre

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Idea Transcript


Seeing a p syc holog ist Inform a tio n a b out seeing a p syc holog ist a t The Alb ion Centre I’m not really sure what psychologists do. What happens in a counselling or therapy session?

People consult psychologists for a variety of reasons. Some people require help in dealing with everyday problems such as work stress or relationship problems or in coping with chronic physical illness while others seek assistance in managing their mental health. Your psychologist will discuss with you the issues of concern to you, before working with you to establish the goals of therapy. In ongoing sessions you will work with your psychologist to develop effective ways of coping with difficulties and to make changes to patterns of thinking, feeling and behaviour where appropriate.

What is the difference between psychologists and psychiatrists?

Psychologists assist mentally healthy people to find ways of functioning better, in addition to providing therapies for people with mental health problems. Psychiatrists study medicine to treat mental illness, and may prescribe medication. Psychologists and psychiatrists may work together to assist clients. At ASC, ongoing therapy is offered by psychologists. Some clients may see a psychiatrist occasionally for consultation and prescription of medication if required.

How many sessions will I need?

This is negotiated with your psychologist, and depends on the nature of the issues addressed. If at any time you decide that you would like to stop seeing your psychologist it is a good idea to talk to them about it.

How long do sessions last?

Sessions last for fifty minutes. They usually start on the hour or half-hour.

Are sessions confidential?

Brief notes on each session are entered in your file, and only staff directly involved in your care can access the file. A psychologist is required to have supervision and may also discuss your case with other involved professionals in order to optimise your care. Confidentiality is limited in circumstances where staff’s duty of care to you or others takes priority. For example, if you indicate that you may harm yourself or someone else then your psychologist may need to discuss the circumstances with a colleague or supervisor, or with another agency such as the crisis team of your local mental health service. Except in an emergency, this would be done in consultation with you. Information on what services have been provided to you is also kept on an electronic data base. This information is collated across the centre and is given to the appropriate monitoring bodies, such as the Department of Health, with information relating to your identity removed. This information may also be used by the centre to monitor clinical practice. This data base is also confidential and access is restricted to staff involved in your care. Further information on confidentiality in health is available in the Privacy Act.

What do I do if I’m running late?

We understand that people are sometimes late for appointments, and we appreciate a call to let us know when this happens. It is important to note that sessions still need to finish at the arranged time.

What if I can’t make an appointment or forget to attend?

If you are unable to attend an appointment, please call. We appreciate as much notice as possible. If you miss an appointment and do not contact us, we may assume that you no longer require our services and your time could be allocated to another client. If clients miss several appointments, their need for ongoing therapy will be reviewed. Clients who recontact after a break of four weeks or more may have to wait some weeks for an appointment. This will depend upon the existing commitments of the psychology team members.

My psychologist wants to refer me to someone else, and I don’t understand why.

We aim to provide comprehensive care and treatment for our clients. Sometimes this means that your psychologist may suggest a referral to other staff at ASC or another service. For example, if you identify your weight as an issue, referral to a dietician might be appropriate.

What if I need to talk to someone outside my appointment time?

During difficult times, clients sometimes need to talk to someone between appointments. If you are feeling distressed, you can phone or call in to see the psychologist or social worker on intake duty. The intake service is available from 9am to 6pm Monday to Thursday and 9am to 1pm Friday. As there are no appointments for intake, you may have to wait to speak to someone. If you are in crisis and need to talk to someone outside working hours, please phone Lifeline on 131114 or the Mental health line 9816 5688 or 1800 674 200 If you have any questions that we haven’t covered, please do not hesitate to ask one of the psychologists. Albion Psychology Unit Phone: 9332 9600

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