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The School of Information Management Research Seminar Series is a forum for its staff and PhD students to present

The series includes workshops for students and staff with a focus on research-in-progress. There is also an opportunity for visiting scholars and academ making. All enquiries should be directed to the Series Coordinator.

Determinants of Writing Positive and Negative Electronic Word-of-Mouth: Empirical Evidence for Two Types of Expectation Disconfirmation Digital scholarship: Intersection, Scale, and Social Machines Conceptualizing Distributed IT Championing in an IT implementation: a Process Theory Constructing the Professional Identity of Business Analysts: An Examination of a Field Configuring Event The connected education data supply-chain: challenges and opportunities Breaking the Shackles: Generative Digital Affordances for Case Teaching Hashtags, Memes and Trolls: Is social media effective for engaging young people in politics?

Designing for Change and Transformation in IS Design Science Research Managing the “Fuzzy Front End” of Open Digital Service Innovation in the Public Sector: A Methodology Managing paradoxes of IT/S risk management: An ambidexterity perspective The impact of impact evaluations in public libraries: what happens to all the data? Twenty Thousand Leagues Above the Book: An Interactive Visual Analytics Approach to Literature Assessing the Effectiveness of Using Virtual Reality to Teach Library Design.

Title: Determinants of Writing Positive and Negative Electronic Word-of-Mouth: Empirical Evidence for Two Types of Expectation Disconfi Presenter: Jeffrey Baker Date: 30/10/2017 Time: RH103 12:00pm Abstract

Electronic word-of-mouth (eWOM) as expressed through online reviews has become an important information resource for consumers. While many s

eWOM, this study takes a different perspective, examining what influences the writers of eWOM. We collect survey results from 438 TripAdvisor hot

eWOM with those for writing negative eWOM. Analysis of our data allows us to identify that after experiencing a product or service, consumers form

regarding a real-world, offline product or service such as a hotel stay, and another regarding the accuracy of the online eWOM reviews that they read a

of these types of expectation confirmation, as well as satisfaction, perceived usefulness, and consumers’ personal characteristics influence whether cons

a positive or negative valence. Thus, this study makes two primary contributions, first by going beyond research that examines what influences eWOM second, by identifying and describing consumers’ two types of expectation confirmation. Bio

Jeff Baker is an Associate Professor at the American University of Sharjah. His research focuses on IT strategy, with emphases on strategic alignment,

IT. His research has appeared in the Journal of the AIS, the Journal of Strategic Information Systems, Decision Support Systems, Communications of t

finds teaching and mentoring students to be the most rewarding part of his work. Jeff is originally from the United States of America, where he lived in Title: Digital scholarship: Intersection, Scale, and Social Machines Presenter: David De Roure Date: 27/10/2017 Time: RHLT2 13:45pm Abstract

Today we are witnessing several shifts in scholarly practice, in and across multiple disciplines, as researchers embrace digital techniques to tackle estab

digital and digitized collections, approaches, and technologies. This seminar addresses current activity in digital scholarship, framing it in its interdiscip increasingly automated future—and the implications for the future of scholarly communication. Bio

David De Roure is Professor of e-Research at University of Oxford. Focused on advancing digital scholarship, David works closely with multiple disc

humanities (computational musicology and experimental humanities), engineering (Internet of Things), and computer science (large scale distributed sy

hypertext, Web Science, Linked Data, and Internet of Things. Drawing on this broad interdisciplinary background he is a frequent speaker and writer o

communications. His previous roles include Director of the Oxford e-Research Centre, and Strategic Advisor to the UK Economic and Social Researc Title: Conceptualizing Distributed IT Championing in an IT implementation: a Process Theory Presenter: Liette Lapointe, Date: 24/10/2017 Time: RH103 12:00pm Abstract

Championing is key to the success of an IT implementation. Recently, change in the nature of technology and in organizational structure calls for a ren

on distributed leadership, we define distributed IT championing as the process through which, individuals collectively enact individual IT championing

interviewed 37 practitioners (physicians, residents, nurses, IT staff and administrators) in three healthcare-related settings. Evidence indicates that multi

contribution diversity), which interact and influence one another in an emergent and informal way (i.e., collective agency) shaping the course of the IT on IT championing by developing a process model of the distributed IT championing in the context of an IT implementation. Bio

Liette Lapointe’s research integrates information systems management and behavioral issues as well as issues related to the adoption of information sys

papers in peer-reviewed publications, close to 75 presentations in national and refereed conferences and more than 30 invited presentations locally and

In IS, she has first worked on resistance to information technology; this stream of research has led to several articles in top-tier scholarly international jo

received the MIS Quarterly Paper of the Year Award in 2005. She is currently working on follow-up projects that include a wide spectrum of user reac

and IT addiction. She is also working on projects that deal IT innovation, IT championship, and IT literacy. In the domains of health informatics and he

and impacts of IT in healthcare settings. She is also working on projects on the use of IT in geriatrics, particularly on the issues related to Alzheimer's d knowledge co-creation.

She has developed collaborations with highly recognized researchers at the local, national and international levels. Her interdisciplinary research has in

from diverse councils such as the FQRSC, CIHR and SSHRC. She extends her research to impact practice and brings her expertise to the service of th hospital board membership. Title: Constructing the Professional Identity of Business Analysts: An Examination of a Field Configuring Event Presenter: Jean-Gregoire Bernard Date: 12/10/2017 Time: RH102 11:00am Abstract

The professional identity of business analysts is characterized by fuzzy domain knowledge, indeterminate jurisdictional boundaries, and an insecure sta

ambiguities call for collective sense making among actors involved in the professional field of business analysis. In this talk, I trace the evolution in the

expressed in the presentation content of the IIBA’s official conference from 2011 to 2017, a major field configuring event. Structural topic modeling is

analysts’ professional identity and occupational concerns. The findings suggest that the content of business analysts’ identity evolved in such a way tha

shifted to the core, and modelling practices drifted to the periphery. Business analysts are also engaging in identity expansion, by reframing their organ

theoretical implications of these findings for our understanding of the nature of digital work, and the role of professions as carriers of digital innovation academic programs are also proposed. Bio

Jean-Grégoire Bernard is Senior Lecturer and Director of the Master of Professional Business Analysis at the Victoria Business School. His current re

innovation, and on online communities & peer production. His work on these topics sits at the intersection of information systems and organization stud

University (Canada). He has been Associate Editor for the International Conference for Information Systems (ICIS) from 2012-2014, and 2016-2017. taught at HEC Montréal and acted as research project manager at CIRANO, a Montréal academic research centre. Title: The connected education data supply-chain: challenges and opportunities Presenter: Allan Sylvester Date: 13/10/2017 Time: RHMZ05 11:00am Abstract

An examination of the data supply chain in the NZ education sector that aims to identify and engage with the key stakeholders involved in using data a

for strategic and tactical decision-making. Those stakeholders are trying to develop a holistic view of learners, champions exist at all operational levels

well as lead agency initiatives and trying to identify where and how sector-wide information assets are emerging. Some of the things we are learning

accessibility; is it left in-situ, aggregated or both? Who are the gatekeepers and what are their drivers? Education data is a graph that won’t sit still, so

navigate that graph in a meaningful way. All this presents some interesting analytical opportunities for policy, operations and planning. On top of th

level for workforce prediction and identifying what the education system is actually doing. A joined-up data supply-chain also opens up the opportun

never “lose sight” of a learner. In other words, an agent in the system can know who is coming, where they go, and what they do along their educa

understand what lifelong learning really means in the NZ economy. Of course, this scrutiny comes at a cost, so we also need to understand the pr personal data being used over a long time-scale such as the right-to-be-forgotten. Bio

Allan has over 30 years’ experience in technology service delivery in radio communications, health technologies and business computing and IT

software development, network construction, technical support service delivery, and was an early Internet adopter. He moved into academic pursuits in public sector informatics, especially in matters of education, and social equity. Title: Hashtags, Memes and Trolls: Is social media effective for engaging young people in politics? Presenter: Elizabeth Tait Date: 14/09/2017 Time: RHMZ05 11:00am Abstract

The use of social media for electoral campaigning by political actors has developed to be a core part of electoral campaigning and provided an add

suggested that the high use of social media by young people means that the technologies could be particularly appealing for them and help them to

nature of social networking technologies fit with the more individualist approach to politics which can be enacted through social media. Initial e

technologies more widely) to open up new, more pluralistic channels for political debate have given way to more critical examinations which draw at

of misogyny, ‘flaming’ and bullying; and concerns about ‘fake news’, the use of ‘bots’ and advanced analytics software (often operated by private sect

Social media was used widely in the 2014 Scottish Independence referendum by both the Yes Scotland and ‘Better Together’ campaigns and the mic

by campaigners on both sides and provided a ‘backchannel’ for debates in addition to the mainstream media. This paper will draw on qualitative in

Twitter output to consider how the referendum, the use of social media and the lowering of the voting age to 16 have impacted upon political participa context for discussions around what the most effective mechanisms are to arrest the decline of formal political socialisation and participation. Bio

Dr Elizabeth Tait is a senior lecturer in Information Management at Robert Gordon University, Scotland. Her research interests are in the social and cu participation and cultural heritage. The research presented in this paper was funded by the RCUK Digital Economy Programme.

Seminar Presented by: Dr Jean-Gregoire Bernard Date: 31/08/2017 Time: 11:00 am Location: RH104 Rutherford House, Wellington Abstract

Case teaching involves a family of pedagogical approaches that rely on the Socratic method, including participant-centered learning, discussion-based t

to be well suited to the kind of learning that occurs in business schools, which typically involves developing students’ ability to recognize patterns, to s

a collaborative fashion. Yet, case teaching can be underused or misapplied because of technology, physical, and social limitations. In this talk, I reflec

contextual limitations for case teaching, by leveraging the generative digital affordances provided by applications such as Microsoft OneNote and a few

support the principles of case teaching. Implications for the practice of case teaching in business schools and the use of digital technology in the classro Bio

Jean-Grégoire Bernard is Senior Lecturer and Director of the Master of Professional Business Analysis at the Victoria Business School. His current re

innovation, and on online communities & peer production. His work on these topics sits at the intersection of information systems and organization stud

University (Canada). He has been Associate Editor for the International Conference for Information Systems (ICIS) from 2012-2014, and 2016-2017. taught at HEC Montréal and acted as research project manager at CIRANO, a Montréal-based academic research centre.

Presenter: Andreas Drechsler Date: 03/08/2017 Time: RHMZ05 11:00am Abstract

Traditionally - if one can say that for a comparably young paradigm in the IS discipline - the main 'dependent variable' of IS design science research (D

even solve a real-world problem. However, there have been several recent calls and keynotes that challenge design science researchers to 'think bigger

and society through design science research. Among other things, such ambitions require striving for sustained artefact utility over an artefact's lifetime

turn, sustained artefact utility requires considering artefact change during design as well as additional outcomes of a DSR endeavour in the form of pos

This research seminar will present some resulting challenges of this expanded IS DSR scope and introduce possible directions on how to conceptually these challenges within the DSR process, the resulting artefacts, and also with respect to other outcomes beyond artefacts. Bio

Andreas Drechsler is Senior Lecturer of Information Systems at Victoria University of Wellington, New Zealand. His research interests comprise IS/IT

research. He holds a doctorate degree in Information Systems from the University of Duisburg-Essen, Germany and has worked there as a post-doc for

University of South Florida in the United States, where he has started working together with Professors Alan Hevner and Grandon Gill on further deve science research foundations.

Presenter: Mary Tate Date: 17/07/2017 Time: RH103 11:00am Abstract

In this study, we report on the development and implementation of an open innovation methodology developed for digital service the public sector con

methods used in the private sector, and also draws on agile software development. The method concentrates on the problematic “fuzzy front end” of th

method was also addressing some of the obstacles that exist to public sector innovation, and establishing the context and shared set of principles in whi for meeting these challenges.

In addition to presenting the current study, Dr. Tate will provide a brief background to QUT’s general approach to industry engagement and incubating Bio

Dr Tate is a Research Fellow at the Queensland University of Technology and a Senior Lecturer at Victoria University of Wellington. She had twenty

University, including project management, IT strategy, and channel management. Dr Tate has over eighty peer-reviewed publications, including paper

European Journal of Information Systems, Information and Management, and leading IS conferences. At QUT she is located in the Service Science Di

service management including service recovery, omni-channel strategy and digital service innovation. Additionally, she has a strong interest in philosop community with both publications and service roles.

Seminar Presented by: Dr Yi-Te Chiu Date 03/07/2017 Time 11:00am- 12:00pm Location RH104 Rutherford House, Wellington Abstract

Information systems and technology (IT/S) risk management is about survival of organisations in current turbulent digital world. Complementary to the

Agile project management, our study proposes that organisations should be equipped with IT/S risk management agility to simultaneously withstand th

opportunities out of uncertainty to make sure IT/S projects create value to organisations. This study sets out to define the concept of IT/S risk managem

risk management agility. We suggest that an ambidexterity perspective is a proper lens to investigate strategies used by organisations to achieve IT/S ris use ambidexterity and preliminary findings will be discussed. Bio

Yi-Te Chiu is a lecturer at School of Information Management, Victoria University of Wellington. Prior to his academic career, he worked in the softw

that IS/T (Information System and Technology) can bring to the overall organisation. Yi-Te recognises that the "people factor" plays a crucial role in d

collaboration and coordination in the highly uncertain IS/T environment. It aims to help individuals, groups, and organisations operate in an efficient an

Presenter: Prof Anne Goulding Date: 19/05/2017 Time: RH104 14:00pm Abstract

While much is written about the importance of evaluating the outcomes and impact of public library programming, little is known about how the data g

decisions about future developments. There is some scepticism that evaluations of public library services and programmes always have the impact that

findings of a small pilot project into the use of programme evaluation data in public libraries in Aotearoa New Zealand. An online questionnaire of ma

interviews to explore the extent to which programme evaluation activities and practices add value to public library service governance and strategic dec

undertaken (and why it is not), which stakeholders are involved and how library service managers think the data gathered has helped them. The paper evaluation data to demonstrate impact and to link evaluation and public library service planning. Bio

is Professor of Library and Information Management at the School for Information Management, Victoria Business School, Victoria University of Wel the area of the management of library and information services and her main focus is on the management of public libraries. More information: http://www.victoria.ac.nz/sim/about/staff/anne-goulding

Presenters: Dr Markus Luczak-Roesch, Dr Adam Grener Date: 24/05/2017 Time: RH105 1:10pm Abstract

In this research seminar you will get an unprecedented view to Charles Dickens' Victorian novels from the perspective of network science and informa

and evaluate computational methods for the literary sciences. In particular we will talk about a novel approach to map out networks of information co-o

prototype that allows interactive visual analytics of character co-occurrence in Victorian novels and has been handed to humanities scholars for in-class

Victorian novels that are valuable for scholars in the literary sciences, and informs UI as well as UX designers about how these domain experts interact

our demo system online as well as on a large touch screen and we are happy to discuss further opportunities to apply our data analysis and visualisation

Presenter: Dr Philip Calvert Date: 08/05/2017 Time: RH104 2:10PM Abstract

With a grant from the University’s Learning and Teaching Research Fund he used developers to create a virtual library. Students in an Information Stu

library design, in particular, design that avoids barriers for customers with physical impairments. Feedback from students suggest they found the VR Li

such as rather jerky movement. Students also said that they enjoyed using the VR Library and preferred it to other possible ways of learning about libra current status of the VR Library, and look at its possible development in the future

Presenter: Visiting Scholar Carol Saunders Date: Tuesday, 22 March 2016 Time: 1:30 PM RWW315

Abstract: Coopetition, or when an organization competes and cooperates with another one(s) simultaneously, is a relatively new but growing phenom

puzzles researchers and practitioners alike. This presentation will address a program of research that explores this complex phenomenon by trying to fit

about the impact of project teams engaging in coopetition on project success. Another looks at communication patterns as a signal of an unhealthy coop

an unusual multi-sourcing arrangement. Still another seeks to find a way to assess the combination of cooperation and competition in coopetitive arrang variety of qualitative and quantitative approaches.

Presenter: Visiting Scholar Olga Volkoff Date: Tuesday, 15 March 2016 Time: 1:30 PM RWW413

Abstract: Over the past few years the use of Affordance Theory as a lens to explore IS research questions has rapidly gained enormous popularity. W

be specific about the particular technology we are studying while simultaneously acknowledging the socio-technical context and associated interactions

affordances are defined and used. After reviewing salient elements from the origins of Affordance theory and examining ways it has been used (and m

and guidelines for researchers who would like to use this lens in their work. We also examine some of the interesting directions that have been explored highlight several questions that remain open as we move forward.

Presenter: Visiting Scholar Associate Professor Luis Carriço Date: Tuesday, 1 March 2016 Time: 1:00 PM RWW129

Abstract: Being accessible means to provide a good experience to users, independently of their capabilities at the moment of use. In its most restricted

should address the needs of all, including those with health related impairments. It encloses a universal implication, but also an emphatic challenge on t

implies that these systems should be usable everywhere, at any time, including settings where situational impairments occur. Implicitly it encloses a not

stance, as well as an emphasis in extreme use conditions. Finally, what could be more universal than the web? As the previous concepts it infolds, here omnipresence, omniscience and egalitarianism.

We will discuss the importance and the challenge of ensuring the accessibility of the digital world. Several research activities will be presented and, in p the accessibility of the Web.

Presenter: Associate Professor Pedro Antunes Date: Tuesday, 17 February 2016 Time: 1:00 PM RWW129

Abstract: Our approach to process modelling has been exploring concepts from sensemaking and storytelling theories to increase the contextual richnes

experiments where participants from two different organisations were engaged in building process models by telling stories. The obtained results show

information, when compared with existing process modelling approaches; 2) contributes to knowledge sharing in organisations; and 3) generates better

What can we learn at music camp? Brands go social in China Digital storytimes in public libraries in New Zealand Aotearoa Ghosts haunting our infrastructure: The eternal life of legacy applications Dynamic Class Prediction with Classifier Based Distance Measure Eight Obstacles to Overcome in Publishing in the Theory Testing Genre

Presenter: Dr Jennifer Campbell-Meier Date: Tuesday, 20 October 2015 Time: 1:00 PM RWW129

Abstract: When it comes to music, literature on information needs focuses on how musicologists, students, and community orchestra members find info

Musikwoche, a ten day music camp, in Swakopmund, Namibia. Semi-structured interviews were conducted with musician/music educators from Germ research contributes to the understanding of the information musicians need to make sense of a new piece of music.

Presenter: Associate Dean, Research, Victoria Business School, AProf Jane Bryson Date: Wednesday, 19 August, 2015 Time:1:00 PM RHMZ04 Abstract To be confirmed

Presenter: Senior Lecturer, Mary Tate Date: Wednesday, 5 August 2015 Time:1:00 PM RHMZ04 Abstract

Dr Mary Tate will report on the progress of her joint research program with Dr Hongzhi Gao (SMIB) and scholars at Renmin and Peking Universities

Chinese social media to support marketing strategies for foreign brands in China. Mary will briefly present two completed projects: a series of explorato

of posts to selected social media brand pages which used qualitative coding followed by multiple regression. She will also discuss the further directions of conducting research that spans countries, languages, cultures, companies, and academic institutions and disciplines.

Presenter: Research Degrees Programme Director, Professor Anne Goulding Date: Thursday, 04, June 2015 Time:12:30 PM RWW 413 Abstract

This seminar will present preliminary results of a study into the use of digital media in storytimes in public libraries in New Zealand Aotearoa. Tablet te

storyteller’s toolkit but there has been little research into their use in public library storytimes nor evaluation of the extent to which they support the aim

reading enjoyment and the development of early literacy skills. Although there is some anxiety about the amount of screen time children have, well-des

some of the beneficial aspects of technology such as practice with important digital literacy skills, as well as exploration, discovery and creativity as app

children’s narrative skills, vocabulary and reading motivation. The use of digital media in storytimes is also an opportunity to model to caregivers appro

raised that reading to a child from an electronic device undercuts the dynamic and interactivity that drives language development. This paper will discu

developments and discussions of good practice around the use of digital media with young children and also (hopefully!) present selected results of an

libraries, designed to gain an overview of the extent to which digital technologies are being used in public library storytimes in New Zealand, how they

Presenter: Head of the School of Information Management, Professor Benoit Aubert Date: Thursday, 21 May 2015 Time: 12:30 PM RWW 413 Abstract

Research on Information Systems has looked intensively at information system adoption. Very little consideration has been given to systems decommis

the old system is replaced by the new one. Unfortunately, it is not as simple. A few years ago, Furneax and Wade showed that many factors prevented

current research is formalizing how this issue should be analyzed. Preliminary insights, relying on a case study, underline some of the challenges with t B. Aubert, SIM A. Schroeder, Aston University M. Fruean, Davanti Consulting

Presenter: Senay Yasar Saglam Date: Thursday, 7 May 2015 Time: 12:30 PM GBLT1 Abstract

Combining multiple classifiers (ensemble of classifiers) to make predictions for new instances has shown to outperform a single classifier. As opposed

studies have focused on dynamic ensembles in which a new ensemble is chosen from a pool of classifiers specifically for every new data instance. We

new distance measure to evaluate the distance among data instances. We first map data instances into a space defined by the class probability estimates

classifiers (features) to be used and the k-nearest neighbors of a new instance by minimizing the distance between the neighbors and that instance in a t measure is effective for finding similar instances and our framework helps making more accurate predictions.

Bio: Senay Yasar Saglam is a PhD candidate in the Information Systems program at the Management Sciences Department of the University of Iowa.

Electronics Department of METU, Turkey. She received her MBA and Masters in Computer Science from the University of Iowa. The main focus of

dynamic classification problems. Additionally, Senay has worked as a software engineer in Havelsan (Turkey) and an electrical engineer in Rockwell C Victoria University of Wellington, NZ.

Presenter: Visiting Professor, Shirley Gregor Date: Thursday, 23 April 2015 Time: 12:30 PM RWW 413 Abstract

Theory testing work is popular in information systems (IS), with many studies using questionnaires, experiments, or other methods to gather quantitativ

presentation will discuss some of the obstacles that theory testing researchers face. Guidance on how authors can deal with each obstacle will be provid

A Framework for Virtual Management in Sourcing Situations Interaction Patterns in Sustainable Online Communities Social Media Analytics Compassion Fatigue and Information Behaviour Health IT in Canada: Highlights of and Reflections on a 10-year Research Programme The Allure of Wine and Cheese: exhibiting the archive Understanding the relationship between project managers and developers in IS Development: a mental model perspective Librarians need to tell more stories Rethinking Lurking: Invisible leading and following in a knowledge transfer ecosystem Digitisation and the Public Domain: An exploratory study of early New Zealand books The Dark Side of IT: Cyber Security Behaviours Future focused learning in connected communities: A research agenda and opportunity Digital Curation in the Cloud Science, Data and Decisions in the New Zealand Education System Support for Pre-School Literacy Development in New Zealand's Public Libraries A Multilevel Theory of Effective System Use: Insights from the Users of an Electronic Health Record System Action Learning: An Approach to Generating Data for Research on Emerging Technology Practices Social Influences on Personal Online Behaviour LibVal: Measuring the Value of the Academic Library Ironic Transparency Humanistic Business Process Management It's Not a Lottery: Winning External Research Funding

Presenter: Visiting Professors, Jan Pries-Heje and Lene Pries-Heje Date: Tuesday, 2 December 2014 Time: 2:30pm - 3:00pm

AbstractThis presentation will give an account of a design science research approach where we designed a conceptual virtual management framework

The conceptual framework combines a six-phase teambuilding model with the notion and elements of social capital. Thus in each phase of teambuildin

complete six-by-six framework was diffused in a major Danish Bank and evaluated very positively. The presentation gives an account of the framewor paper discusses how the contribution can be generalised and used in other companies.

Presenter: Visiting Professor, Remko Helms Date: Tuesday, 2 December 2014Time: 2:00pm - 2:30pm

AbstractThis research presents ideas about how online communities become sustainable. It is based on a longitudinal network analysis approach that f members in eight online forums. Understanding the interaction patterns should help organisations in building more successful communities online.

Presenter: Dr Tiong Goh Date: Thursday, 27 November 2014 Time: 1:00pm - 2:00pm

AbstractUnstructured data in social media is part of the big data analytics that is increasingly relevant to provide immediate insights into social phenom

social media analytics that explores social communication and political behaviour. The first example will examine and compare postings characteristics

(TFIDF), sentiments (compassionate and sympathetic) and information diffusion after two natural disasters, the Christchurch earthquake and the Japan trends, patterns and anomalies of status, likes, shares and comments of fourteen ministers public Facebook.

Presenter: Visiting Professor, Professor Ina Fourie Date: Tuesday, 25 November 2014 Time: 1:00pm - 2:00pm

Abstract Compassion fatigue is a serious condition impacting health, quality of life, professional well-being, and work productivity. It manifests in ma

in vulnerable positions such as in healthcare, law enforcement, spiritual settings and social work. Related terms – sometimes used interchangeably – inc traumatisation. Very little research dealing explicitly with information behaviour and compassion fatigue has been reported.

This seminar will focus on the importance of information in dealing with compassion fatigue, including findings from a content analysis of a question a importance of awareness, active information seeking and use, and information avoidance, will be discussed.

Presenter: Visiting Professor, Professor Guy Paré Date: Wednesday, 19 November 2014 Time: 1:00pm - 2:00pm

AbstractMany industrialised countries have undertaken major reforms of their health care systems during the past decade. In Canada, considerable effo

sector, to support the emergence of integrated health care networks, and to favour a more consumer-based and participative approach to health care. In

technologies such as electronic medical record systems, digital imaging systems, telemedicine applications, and patient health portals has become critica

activities of the Canada Research Chair in IT in Health Care have focused on the adoption, use and impacts of emerging technologies on the delivery o the progress that has been made in this area and reflect on the lessons learned from prior research.

Presenter: Dr Shannon Wellington Date: Thursday, 13 November 2014 Time: 1:00pm - 2:00pm Abstract

“Exhibits imply interpretation, and interpretation means giving the viewer a point of view, an opinion about the value and meaning of the objects on d

to museology, and part of being a curator. But for librarians and archivists, it is almost always questionable, usually improper, and often improper to

Exhibition is a form of outreach and outreach is seen as an important component of community engagement for libraries and increasingly archives. Exh

add value through stakeholder engagement and can be tied directly to funding, accountability and institutional identity. A report titled “Exhibiting the W

increasing popularity of exhibition by libraries and archives. This report also acknowledged the lack of research and guidelines specifically designed to these institutions.

When libraries engage in outreach through exhibition, the nature of the material they deal with – the book, journal etc. are relatively discrete entities, th

exhibiting archives is more complex. The characteristics of an archive, or its ‘record-ness’ reside in the principles of provenance, original order and con

endanger these principles, is the evidential nature of records compromised through interpretation and how do archives measure the value of their exhibi

This seminar considers these challenges and opportunities by reporting preliminary findings from data gathered through interviews with curators, exhib conceptual framework for best practice exhibition of archives in documentary heritage environments is also discussed. Loxley, J., Vincent, H., Marshall, J., Otty, L. (2011). Exhibiting the Written Word. University of Edinburgh.

Miller, L. (2005). The Allure of Wine and Cheese: exhibits and the dilettante ethic. Society of American Archivists Annual Meeting. New Orleans, Au

Presenter: Dr Yi-Te Chiu Date: Thursday, 6 November 2014 Time: 1:00pm - 2:00pm

AbstractWork relationships, patterns of exchanges between two interacting partners typically directed at the accomplishment of some common goals (

information systems development (ISD) projects. Project members must interact formally or informally in the process of getting work accomplished. In

work relationships between project managers and developers due to the close interaction and the potential differences in ISD knowledge, beliefs, and g

differences produce friction and often lead to process losses (Liang et al., 2010). To complement prior research focusing on the social aspect of work re

the cognitive aspect of work relationships. Specifically, I investigate how project managers and developers who possess dissimilar ISD project knowled

effective work relationships. Drawing on theories of team cognition (Allport, 1954; Wegner, 1995; Faraj & Sproull, 2000; Huber & Lewis, 2010), I pr

partner’s ISD project mental models (i.e., cross-understanding) benefits positive work relationships. Results from six cases where project managers and

varying levels of understanding of each other reveal a potent and unique role of cross-understanding in work relationships. Theoretical and practical im

Presenter: Dr Philip Calvert and Professor Anne Goulding Date: Thursday, 30 October 2014 Time: 1:00pm - 2:00pm

AbstractLibrarians seem to be increasingly concerned with value and impact assessment. Journals and conferences have been devoted to the question

conduct a study of their library’s value, there are numerous methods to choose from. Yet when we interviewed librarians from different sectors around perhaps more surprisingly only a few had been asked to.

There was much expectation that the library will be expected to demonstrate its value but little preparation had been done for such an event. The bigge

need to do much more communicating prior to being expected to demonstrate value, yet for this they needed some advice on what was going to make f ‘narratives’ was something that emerged from the research as an under-utilised means of demonstrating value.

Presenter: Dr Jocelyn Cranefield Date: Thursday, 16 October 2014 Time: 1:00pm - 2:00pm

AbstractThe traditional concept of the lurker (an invisible, low-value online participant) is platform centric and therefore problematic in a world in wh

settings. Jocelyn will report on a study in which knowledge brokers were found to engage in purposive lurking, using contextual 'invisibility' to suppor

the concept of polycontextuality with boundary spanning theory, she proposes an alternative way of understanding both lurking and online communitie

Presenter: Dr Brenda Chawner Date: Thursday, 25 September 2014 Time: 1:00pm - 2:00pm

AbstractThe copyright owner of a creative work has the right to determine how the work is distributed and used for a limited time. Once this period is

subject to these restrictions. However, when public domain works are digitised, organisations creating these new versions often use technological restri are in the public domain.

The goal of this research was to identify what types of restrictions, if any, were being applied to digitised versions of early New Zealand books which

titles was selected from the New Zealand National Bibliography, and six online repositories were searched for digitised versions, using an Internet con

information about access and usage restrictions was collected. The results show that 50% of titles were available in at least one repository, but 49 of the 24 to access restrictions.

The results suggest that practices vary between repositories, and that there are no standard approaches to determining the copyright status of a work bei future copyright legislation.

Presenter: Associate Professor Val Hooper Date: Thursday, 18 September 2014 Time: 1:00pm - 2:00pm

AbstractWhile the benefits of IT/IS for individuals, society and organisations are unquestionable, we have also experienced some downsides of aberra

computer screen not only provides us with tantalising invitations to indulge in mischievous behaviour, but it also provides us with a shield behind whic Sometimes we, as users, make ourselves more vulnerable to this sort of behaviour. Cybersecurity behaviour is one such example.

There are many technical mechanisms to thwart cybersecurity attacks, and there are many guidelines that promote secure practices. However, often the

professional groups, we would expect exemplary practices from IT professionals. But is this the case? This presentation will report on a study of the cy influence that behaviour.

Presenter: Dr Allan Sylvester Date: Thursday, 11 September 2014 Time: 1:00pm - 2:00pm

Presenter: Dr Gillian Oliver Date: Thursday, 21 August 2014 Time: 1:00pm - 2:00pm

AbstractThis seminar will present findings from a case study which explored the implications for the cultural heritage sector of the New Zealand gove

(IAAS) for government departments. Some clear benefits emerged, but they were accompanied by some unanticipated challenges, particularly in terms institutions and for the information management professions may be profound.

Presenter: Axford Fellow, Benjamin Riley Date: Thursday, 14 August 2014 Time: 1:00pm - 2:00pm

AbstractThis seminar is based on a new report from Benjamin Riley, an Ian Axford (New Zealand) fellow, that provides commentary and observation roles that scientific evidence and data play within that system.

The report begins with a summary of efforts within New Zealand to privilege the role that scientific evidence plays in determining public policy, prima

Prime Minister of New Zealand. These prominent efforts position New Zealand as an international leader on this issue, and create the background cond

within New Zealand’s public sector. The report then examines particular efforts at the Ministry of Education to promote the use of science in education

As an interlude, the report briefly examines emerging research regarding “identity-protective cognition”, which suggests that individuals will be motiva

like-minded “affinity groups” that share certain beliefs and values. If this theory is correct, I argue that simply advocating for “more science” in and of i

decisions within the public sector. The education system in particular, I contend, at present comprises multiple affinity groups that have substantial trust

In the next part of this report, and drawing upon my observations and conversations with educators throughout New Zealand, I examine three issues re

that emerged in the course of my fellowship. First, I investigate whether science supports the claim that we know that learning must be “personalised”,

argued to the Ministry of Education and the education sector. Second, I discuss two “data puzzles” affecting in aggregate nearly all of New Zealand’s p acquisition and the Numeracy Project are two issues that vex numerous educators at the moment and may be worth additional investigation.

The conclusion of the report offers two specific policy recommendations designed to build trust within New Zealand’s education system and expand ed

Presenter: Professor Anne Goulding Date: Thursday, 7 August 2014 Time: 1:00pm - 2:00pm

AbstractThis seminar will present preliminary results of a study into how public libraries in New Zealand support children’s early literacy developmen

Wellington is exploring the role that public libraries play in emergent literacy - the skills, knowledge and attitudes that are the precursors to reading and

exposure to literacy-related interactions in social contexts. The study takes a sociocultural view of literacy as a set of social practices and explores these

story times for pre-school children. The study uses observations and interviews to analyse the extent to which these activities support emergent literacy

Presenter: Visiting Scholar, Professor Andrew Burton-Jones Date: Monday, 26 May 2014 Time: 1:00pm - 2:00pm Abstract

Outcomes from using information systems can vary widely depending on how effectively they are used. Nonetheless, past research offers very few ins

effectively. What little research exists has been confined to a single level of analysis (e.g. individual or group). We provide the first multilevel account,

electronic health record system, coupled with insights from research on effective use and affordances. Our study confirms the importance of some aspe

such as ensuring data accuracy, but it also reveals new aspects needed in a multilevel setting, especially the role of consistency and the role of reflective

Our theory contributes by providing the first multilevel account of what effective use looks like in an organisation and by extending research on effecti

Presenter: Professor Pak Yoong Date: Thursday, 22 May 2014 Time: 1:00pm - 2:00pm

AbstractOne of the difficulties of conducting applied qualitative research on emerging technologies is finding available sources of relevant data for ana

organisations, there is often a lack of experienced practitioners with the relevant background and who are willing to provide useful information for the

in order to generate easily accessible and relevant data. This seminar describes the action learning approach to generating data for research on emergin practice. Some examples of action learning based research projects will also be described.

Presenter: Tony Hooper Date: Thursday, 8 May 2014 Time: 1:00pm - 2:00pm

Presenter: Visiting Professorial Fellow, Professor Bruce Kingma Date: Thursday, 1 May 2014 Time: 1:00pm - 2:00pm Abstract

Academic libraries have budgets ranging in the millions of dollars, but does the value gained from them justify the expenditure? Furthermore, which ar

The Syracuse return on investment study is one step in the ongoing efforts to calculate the value of the academic library to its institution, constituents an partnership with the University of Tennessee and the University of Illinois, examined the value of the academic library.

Presenter: Dr Jean-Gregoire Bernard Date: Thursday, 17 April 2014 Time: 1:00pm - 2:00pm Abstract

We describe the use of digital transparency in a moderate sized North American software company. The transparency provides both a culture of care a

practice of transparency in the tradition of Barker’s (1993) concertive control, control by employees themselves. The self-policing produces a strong fo

commitment as well as compliance and the suppression of deviance. We draw on a range of theories to explain how public sanctions, self-mortification freedom and constraint, coherence and coercion.

Presenter: Associate Professor Pedro Antunes Date: Thursday, 3 April 2014 Time: 1:00pm - 2:00pm Abstract

In this seminar we discuss problems caused by having humans-in-the-loop in the context of Business Process Management. We present several ongoin these problems.

Presenter: Dr Mary Tate Date: Friday, 28 March 2014 Time: 1:30pm - 2:30pm Abstract

Your chances of success in winning a substantial amount of external research funding may seem about the same as winning lotto, but the good news is

odds. We are increasingly expected to generate external research funds, but the “pot” is extremely small and the criteria for some sources appear to be w

workshop, I will share some of the insights I have gained from my modest succe$$es (and failures) in winning external research funding from various s

overseas funding opportunities available to New Zealand researchers; how information systems topics can be presented to fit strategic government fund chances of success are highest; and other tips for improving your chances.

Associate Professor Val Hooper Director of Research Room: RH 525, Rutherford House Tel: 04-463 5420 Email: [email protected]

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