Syarat & Ketentuan Penggunaan - TiJe Titip Jepang [PDF]

1. Fee termurah (berdasarkan riset internal terhadap layanan yang sejenis). 2. Proses tercepat (tanpa kuota dan antrian)

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Saat ini TiJe sedang mengalami perbaikan sistem, informasi akan terbatas, tapi akses “my account” masih bisa dilakukan untuk melihat riwayat titipan, saldo deposit, track order dan cek status titipan. Product Compare (0) Petunjuk Penggunaan

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Home » Syarat & Ketentuan Penggunaan

Tentang TiJe TiJe atau Titip Jepang adalah jasa pembelian dan pengiriman barang apapun dari Jepang untuk dikirimkan ke kota manapun di Indonesia. TiJe menolong setiap orang yang ingin membeli barang impian penitip dari toko online maupun pasar online terkenal di Jepang. TiJe dapat memberikan informasi mengenai harga barang yang akan dibeli dan bahkan mengurutkannya dari harga yang termurah dalam satu kali pencarian. Onelh karena itu penitip akan mendapatkan harga yang termurah untuk produk yang sama. 7 Alasan mengapa harus menggunakan layanan TiJe 1. Fee termurah (berdasarkan riset internal terhadap layanan yang sejenis) 2. Proses tercepat (tanpa kuota dan antrian) 3. Membantu menyelesaikan masalah 4. Termudah (Hanya 4 langkah mudah) 5. Dapat beli di toko offline juga 6. Menyediakan juga forwading (Flat fee 190 yen) 7. Gudang penyimpanan tersedia secara gratis ENGLISH

About TiJe Titip Jepang or TiJe is a forwarder with shopping service in Japan. TiJe helps people buy the things from Japanese popular marketplace and give you previleage to sort the same product’s price from the cheapest within all marketplace in one time. So you will get the best price with the same product. 7 Reasons to use TiJe 1. 2. 3. 4. 5. 6. 7.

Cheapest Fastest Problem solver Easiest Can buy offline store Forwarding available Warehouse available for free

This is how to buy from marketplaces Sign up/sign in if you already registered 1. Add Our shipping fee product to the Cart based on your desire shipping carrier, fee type and weight, it is all up to you. You are free to choose. 2. Choose product price exactly same with original product, it there are domestic shipping will apply, please add that shipping cost to the product price, this total price support up to 99,900 yen. 3. Copy your product url link and paste at checkout field. 4. Choose shipping free 5. Choose your payment 6. Place an order 7. Done After you place an order, our side will buy your product (after payment from you has been confirmed). The process of buying product is around 2-3 business day. After we received your product, we will ship it at the same day to you. Wait 1-2 weeks for the package to get delivered to your place.

This is how to buy/bid on auctions 1. Deposit money Add some funds to your TiJe account to be able to place a bid. 2. Place a bid Place a bid on an auction item you like. 3. Wait a couple of days If you have won an auction, we will buy your item from the seller. Wait 2-3 days for the item to arrive at our warehouse. 4. Specify shipping details Once items arrive at the warehouse, specify the shipping method and your address. 5. Pay for shipping Once the package weight is measured you can pay for international shipping. 6. Get your package delivered Wait 1-2 weeks for the package to get delivered to your address. How to start? Find what you want to buy, then add the item URL to the shopping cart or place a bid. If you have any questions, feel free to contact us.

Fee summary You will always pay: 1. 2. 3. 4.

Product’s price, Tije service fee (there are 3 type of fee), Handling fee (Always 216JPY) International shipping fee

You will sometimes pay: 1. shipping fee within Japan depending on the seller, 2. Tax - 8% of the cost of the item (if you purchase taxable goods). You will never pay: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Bank transfer fee within Japan, Bank transfer fee within Indonesia Initial packing and consolidation of your packages, Shipping insurance for our selected carriers, Asking questions to seller, Contacting sellers. Take picture before shipping Customize invoice Declare as gift Rent our warehouse until 60 days

Registration on TiJe Registration on TiJe is free. We don't charge any entrance or membership fees. TiJe Services Fee We charge only 390 JPY per item, 890 JPY per shiping or 190 per Shipping if you are be able to buy by your self and ship it to our warehouse. No additional service fee except 216 JPY handling fee . By default, TiJe service fee includes: 1. 2. 3. 4. 5. 6.

Buying items, (online) Make a payment to the seller/store Initial package consolidation, Repacking and shipping insurance for parcel sent by post and also Domestic bank fees Warehouse storage

And TiJe service fee excludes: 1. 2. 3. 4.

Buying items (offline) Train fare (if buying offline) Cash payment Special request

If you want to order several items from different stores. Initial consolidation of packages is totally free of charge. Payment gateway fees depend on the payment method you choose. 1. For payments made by credit cards, and debit cards (via Stripe) processing fee is 3.35% of the payment amount. 2. When paying via an international bank transfer (SWIFT wire transfer) you are responsible to pay the wire transfer fee. If you don't pay the wore transfer fee, our bank may charge up to 5000 yen or more for one transfer. Also if you make payment in dollars our bank will charge additional 1500 JPY for currency exchange. 3. For payment made by Indonesia domestic Bank, there are free of charge or it will cost Rp. 5,000 if you are using different bank with our bank. Take photos before shipped This optional service cost is free for each item. It will help you to confirm the condition of your purchased items. We will take 3-5 photos of your item and will send them to you via email. You can request this feature checkout your item. Really strong packaged. We consolidate your items and pack them for free, while regarding the item's fragility, size etc. In most cases, our packaged are strong enough to endure different conditions. But if your parcel is big, heavy, or you are worried about your items security we recommend using our reinforcement service for 1,000 yen per box. Your parcel will be strengthened further by using hard pressed carton angles, full of bubble wrap or in other proper way. Insured during international shipping We cover all insurance fees for you when sending a package by EMS, AVIA or SAL services. In a case of trouble, the delivery company will compensate you for the items' price mentioned in the declaration. For Avia and SAL small packets, the maximum compensation amount is 6,000 yen and EMS is 20,000 yen. For DHL, FedEx and other shipping methods, the optional insurance fee will be charged separately. Store the items at our warehouse You can keep your items at our warehouse for free for 60 days. After the 60th day, you will be automatically charged 200 yen for each item per 10 days (10 day is counted as every 240 hours after item has arrived at our warehouse). In total (including the free period), you can keep your items at our warehouse for 120 days. After that you item will be disposed without any compensation. Compensation for damaged goods or in other problematic situations If TiJe sent you a wrong item or item was damaged by TiJe staff, we will offer you options how we can compensate for it. If the seller sends wrong or damaged items, full or partial compensation is made only if the seller agrees to do so. Usually, sellers ask to send the item back and change it to the new one. In this case, they will only compensate for domestic shipping fees. If you buy used items from Yahoo auctions, compensation is not possible in most cases. If your items were lost or damaged during international shipping, compensation of declared amount is made only if the shipping company agrees to do so. Cancellation auction bid or item You cannot cancel your bid or the purchased item for any reason. Cancellation items from online marketplaces BEFORE they were shipped to TiJe You can cancel items from online marketplaces before they were shipped to us only if the seller agrees to cancellation. In this case, cancellation is free. Cancelation items from online shops AFTER they were shipped to TiJe You can cancel items from online marketplaces after they were shipped to us only if the seller agrees to the cancellation and you have a strong reason to cancel items. In this case, you will have to pay a 2,000 yen cancellation fee per item to TiJe, domestic shipping fees to send the item back to the seller, and other expenses if the seller asks for them. 390 yen of TiJe commission fee (or any other TiJe fee) for canceled item will be returned to your account. Cancellation items from online shops after they arrived at your address You can cancel items from online marketplaces after they arrived at your place only if the seller agrees to the cancellation and you have a strong reason to cancel the items. In this case, you will have to pay a 2,000 yen of the cancellation fee to TiJe per item, international and domestic shipping fees to send the item back to the seller, and other expenses if the seller asks for them. 390 yen of TiJe commission (or any other TiJe fee) for canceled item will be returned to your account. A lot of shops accept returns only during a limited period, so return is only possible if your parcel will arrive back to Japan while there is enough time for cancellation procedures and domestic shipping. Purchase intangible goods (game codes, passwords, accounts etc) If you wish to purchase intangible goods (such as game codes, passwords, accounts etc), that cannot be sent by the post, we will charge you only 390 JPY per item. TiJe insurance The post office insurance covers only the declared value of the parcel. In case if you lowered the value, you have to pay part of the undeclared value as your TiJe insurance to get protection for the full amount or a part of it. If your package get lost or stolen, you should first file a claim to the post office for the declared value. If the post office refunds you declared value, we will refund you the undeclared part fully or partially. Insurance fee is calculated by complicated formula which includes several factors such as number of lost parcels for a certain period for your country, parcel value etc. If the declared price is less than 200,000 yen, when the real price of the parcel is over 200,000 yen, insurance fee will be 9% of content price. To avoid this we recommend on of the following methods: 1. Set lowered declared amount from 200,001 yen or higher. 2. Send your items via Fedex, UPS, DHL or other express delivery service. 3. Try to split your items to several parcels if possible, so that total value of each one would be fewer than 200,000 yen. Maximum amount of compensation from TiJe per one parcel may not exceed 700,000 yen. Insurance does not cover item damages during transportation. Final decision regarding compensation and its amount is made solely by TiJe staff.

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