If you are irritated by every rub, how will your mirror be polished? Rumi
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Syncing Devices and Apps in
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4poin2d7p9b1k in Syncing Devices and Apps 12 hours ago Show more
Steps from Apple Health not syncing My steps haven’t synced since April 13. I am using an Apple Watch and Apple Health to track then and now. How do I fix this? Like (0) 1 reply Show more activity Chelsea with Go365 (to 4poin2d7p9b1k) 9 minutes ago Show more Hi there, I apologize for the delay. It looks like your steps and Points have now updated. Please be sure to sign into the Go365 mobile app each day to help push the data over to your Go365 account. Like (0)
Alicia with Go365 in Syncing Devices and Apps 1 week ago Show more
Shealth Update and Connecting to Go365 Whats going on? After the most recent update to Shealth, some changes were noted when connecting Shealth to Go365. Who does it affect? Shealth users who have their accounts linked to Go365. What should I do? If you are noticing a delay in Shealth data to Go365, please make sure you have the most up to date version of Shealth and follow the…
Like (0) 5 comments Show more activity Aka21217454915 (to Aka21217454915) 19 hours ago Show more so I decided to call Humana. There IT dept. discovered the issue so now its counting. so calling humana was better Like (0)
Aka281222595120 in Syncing Devices and Apps 2 days ago Show more
Syncing My steps from Apple Health have not synced since April 9th. I’ve tried deleting and reinstalling, and I’ve checked the settings. it seems that this is a very common issue but I have yet to see a real solution...is there a way to fix it or are we doing something wrong? Please help. Thanks! Like (0) 2 replies Show more activity Aka281222595120 (to Ericka with Go365) 20 hours ago Show more I used to log in daily, but after my steps stopped syncing I only log in a few times a weeks. I have a fitness tracker that is not compatible with Go365 but it syncs to Apple Health and Apple Health syncs it to Go365. I have disconnected and reconnected a few times in hopes that it would help, I've also deleted the app and reinstalled it. The only… Like (0)
Aka10693051674 in Syncing Devices and Apps 2 days ago Show more
How do I add email so I can invite friends to join in comps How do I invite frie to challenges. It says my mail account isn’t set up Like (0) 1 reply Show more activity Ericka with Go365 (to Aka10693051674) 22 hours ago Show more Do you have an email on file? You can verify if there is an email through your account and settings online. Then you can follow How do I join a challenge or make one? to create a challenge. Like (0)
Aka3119321815 in Syncing Devices and Apps 2 weeks ago Show more
My steps still arent syncing correctly After just over a week my steps are not syncing correctly from my s health app. It shows my steps there but isn't logging correctly into go365. I have deleted the app, reinstalling it, unsynced them from each other, and everything else that I could think of but it's not worked. I see a lot of people are having this issue. What solution can I find… Like (0) 5 replies Show more activity Alicia with Go365 (to Aka3119321815) 1 day ago Show more I apologize for my confusion. What watch do you have connected to Shealth? Not all devices are compatible with Go365. Like (0)
Aka137792803 in Syncing Devices and Apps 3 months ago Show more
Connecting Samsung Health Samsung Health does not appear in the list of devices and apps when I go to Connect and Manage Devices -- either on the website or iOS app. How do I connect my Samsung Health account to my go365 account? Like (0) 9 replies Show more activity Aka191210371784 (to Alicia with Go365) 1 day ago Show more So I uninstalled and reinstalled the Go365 app and followed the recommended steps to reconnect to the Samsung Health app. The step count still does not seem to be transferring trough and into Go365. How often do the two apps synchronize between one another? Steps from yesterday do not register in the Go365 app today. Like (0)
Aka137123249252 in Syncing Devices and Apps 3 weeks ago Show more
Steps are not synching between Go365 and Apple health kit. It was working till day before yesterday it it stopped working since yesterday. Is there any known issue . Apple health kit steps not showing in Go365 Like (2) 10 replies Show more activity Alicia with Go365 (to aka811101238825) 1 day ago Show more Hi Scot! We are receiving data from Apple Health, it is coming through sporadically. Please be sure that you have no other devices connected to Apple Health and are not manually adding steps or workouts. Like (0)
Aka253212435339 in Syncing Devices and Apps 2 weeks ago Show more
Steps not counting All my steps show up in my Apple health but it skips days on Go365 although it also says it was last updated on 5/6/18 but it counted my daily moment and steps only taken so far on 5/6/18 I have no steps for 5/4/18 or 5/5/18 and then it didn‘t Count the steps correctly for the beginning of the week.. I have deleted reinstalled and reconnected. I… Like (0) 3 replies Show more activity Alicia with Go365 (to Aka253212435339) 1 day ago Show more If you are using a non-compatible fitness device connected to Apple Health, the data will not transfer. Only the data tracked with your phone will be sent to Go365. What is the fitness tracker that you are using? Like (0)
Aka18920499518 in Syncing Devices and Apps 2 weeks ago Show more
Not logging activity I’ve synced and resynced my devices and none of my exercise is showing up on my Go365. Also it’s not letting me try to get a beacon at my gym. Very frustrating because I’ve missed workouts Like (0) 3 replies Show more activity Alicia with Go365 (to Aka18920499518) 1 day ago Show more MyFitness Pal is only able to share calorie data associated with the Weekly Log activities such as log your food or weight. It will not share and workout data with Go365. Check out Device and Workout Guide for a complete list of devices and what they are able to share. Like (0)
aka11219257507 in Syncing Devices and Apps 2 weeks ago Show more
My steps are not syncing accurately from Samsung Health. My steps are not accurate. I am behind in a challenge because my step count is way off. I have a Gear S2 that syncs with Samsung Health. I haven't paid close attention until now. Im not doing so well in the challenge and I should be, that's what caught my attention. Like (0) 3 replies Show more activity Alicia with Go365 (to aka1448454204) 1 day ago Show more Hi Cheryl, if you have Shealth Connected through a different device, the information will not be shared with Go365. What troubles did you have connecting Shealth? Like (0)