technical assistance mechanism handbook - DepEd Ligao City [PDF]

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TECHNICAL ASSISTANCE MECHANISM HANDBOOK

Strengthening the implementation of Basic Education in Selected Provinces in the Visayas

TABLE OF CONTENTS Section

Chapter 1

Description Table of Contents List of Acronyms Introduction 1.1 Background 1.2 Purpose of the Handbook 1.3 Scope of the Handbook 1.4 Users of the Handbook

Page i ii 1 1 2 2 2

Chapter 2

Structure in Providing Technical Assistance 2.1 Technical Assistance (TA) Team Composition 2.2 Functions and Responsibilities of TA Providers 2.3 Functions and Responsibilities of Clients

3 3 4 4

Chapter 3

Competencies of Technical Assistance Providers

5

Chapter 4

Technical Assistance Processes 4.1. Assumptions 4.2. Definition of Technical Assistance 4.3. Purpose and Objectives of Technical Assistance 4.4. Guiding Principles 4.5. Scope of Technical Assistance 4.6. Technical Assistance Process Framework 4.6.1. TA Needs Assessment Stage 4.6.2. Planning Stage 4.6.3. Implementation Stage 4.6.4. Feedback Giving Stage 4.6.5. Adjustment of Quarter Plans and Targets Stage 4.6.6. Progress/ Annual Report to Management Stage 4.6.7. Evaluation of TA Provided

7 7 7 8 8 9 10 11 12 13 13 14 14 14

Chapter 5

Reporting of Technical Assistance Provided

15

Annexes Process of Identifying Technical Assistance Agenda Form 1: Tabulation of Factors that Hinder Achievement of Target Outputs Form 2: Management Consequences Form 3: Proposed TA Support to Client Part A: Performance Contract for Technical Assistance Part B: Closing the Gaps Technical Assistance Reporting Log Individual/Team TA Reporting Log Individual/Team TA Report Form

16 23 24 27 29 30 31 33 35

1 2 3 4

5 6 7

LIST OF ACRONYMS AIP ASDS BEIS BESRA CBP DEDP DepEd DO DQMT DsQMT DTAP EFA ES ICT IMs INSET LGU LOQAI LR M&E PO PSDS QAA QMT R.A. RO SAC SBM SDS SH SIP SIS SQMT SY TA TAF TAP TOR TNA UIS

Annual Implementation Plan Assistant Schools Division Superintendent Basic Education Information System Basic Education Sector Reform Agenda Capability Building Program Division Educational Development Plan Department of Education Division Office / Disbursing Officer Division Quality Management Team District Quality Management Team Division Technical Assistance Plan Education For All Education Supervisor Information Communication System Instructional Materials In-service Training Local Government Unit Listening, Observing, Questioning, Attending & Integrating Skills Learning Resources Monitoring & Evaluation Planning Officer Public Schools District Supervisor Quality Assurance & Accountability Quality Management Team Republic Act Regional Office Subject Area Coordinator School-Based Management Schools Division Superintendent School Head School Improvement Plan School Information System School Quality Management Team School Year Technical Assistance Technical Assistance Framework Technical Assistance Plan Terms of Reference Training Needs Assessment Unified Information System

Chapter 1 INTRODUCTION 1.1. BACKGROUND Technical assistance is one of the key professional activities provided by the Regional Office to the Schools Divisions, and by the Division Office to the Schools, geared toward giving them support and guidance in identifying problems and finding the right solutions for a more effective organization. Republic Act No. 9155, or the “Governance of Basic Education Act of 2001”, decentralized education governance, and made “the school as the heart of the formal education system” and shifted the focus of education management to School-Based Management (SBM). The Department of Education’s Present Initiative, the Basic Sector Reform Agenda (BESRA) has made more specific the roles and responsibilities of the various levels of the Department in support of School-Based Management. It has underscored once more that the different levels of the Department have their major responsibilities to their respective next level office. This means that the Central Office as its main responsibility; and the Division Office has the schools as its main responsibility in leading, guiding, monitoring & evaluating and in providing technical assistance towards effective SBM in the schools and eventually, towards achieving higher learning outcome. The Basic Education Sector Reform Program Implementation Plan in 2006 (BESRA-PIP) enumerated the modes of technical assistance expected of the Regions and Divisions to their respective clientele. These are enumerated as follows: Regions to the Divisions: o

o o

o

o

o

o

Stakeholder networking, i.e., organization Of SGC, revitalization of LSB Stakeholder mobilization Development of Standards and indicators of Progress, impacts and processes Supervision by monitoring and evaluation of regional standards in learning outcome Technical assistance through training, performance evaluation, accreditation process Decentralization of functions and budgets in terms of localization, integration of plans and best practices Development of regional SBM installation plan covering all divisions

Divisions to the schools: o Stakeholder networking, i.e., organization of SGC, revitalization of LSB o Stakeholder mobilization and resource generation o School- based resource management and installation of finance and administrative systems o Technical guidance by Division Superintendents and technical/educational supervision by division education, subject specialists o Development of standards and indicators of progress, of impacts and of processes. o Appointment of SBM coordinator including cluster/coordinating school heads and formation of SBM task forces. o Training programs for school heads and teachers o Procurement of textbooks through Division Annual Procurement Plan based on school’s procurement plans

In other words, the Schools Division cannot just claim the accomplishments of the schools within the Schools Division, as its own, without having shown that it has proactively provided technical assistance to schools towards continuous improvement. This is the Schools Division’s major responsibility. The same guideline also applies to the Regional Offices towards the Schools Divisions; and the Central Office towards the Regions. Technical assistance is deemed necessary to ensure effective programs implementation and eventually achievement of higher or better learning outcomes. It should impact on performance, and most of all, on the general welfare of the people in the organization and of the organization itself.

While the implementing rules and regulations of the R.A. 9155 and BESRA kept on Repeating the phrase, “technical assistance for SBM practice”, the field offices still need to be provided with specific guidelines to know what can be delivered, the why, when and how, that can be considered as technical assistance. Hence, this handbook is envisaged. 1.2. PURPOSE OF THE HANDBOOK This handbook aims to put on view the Technical Assistance (TA) Mechanism and its operations framework. This handbook provides clear procedures, guidelines, tools and the suggested structure in implementing the TA Mechanism. It serves as the guide instrument for an efficient, effective and relevant technical assistance for the Regional Office to the Schools Divisions on how to manage their operations efficiently and consequently be able to help ensure that SBM is implemented effectively in their respective schools. It will guide the schools Division office in helping their respective schools to practice SBM, particularly on the implementation of their School Office in helping their respective schools to practice SBM, particularly on the implementation of their School Improvement Plans (SIP), how to manage performance of their teachers and eventually lead to improved learning outcomes. 1.3. SCOPE OF THE HANDBOOK This handbook contains the operationalization of TA Mechanism in the Regional Office and in the Schools Division Office. It includes a presentation of the suggested streamlined processes starting from the TA needs assessment to planning and implementation stages, adjustment of plans, evaluation and reporting to the management foe decision making for possible policy formulation. It will also present suggested structures as to TA Team composition for the Region and the School Division, their functions and responsibilities, the competencies required of them and the different instruments or tools with samples to execute the mechanism whish were found to be helpful during the pilot implementation of the mechanism. 1.4. USERS OF THE HANDBOOK Primarily, the users of this handbook are from the Regions and Divisions Offices whose functions are to ensure that inputs, processes, outputs and outcomes of the Technical Assistance provided to their clients are par with the quality standards as they achieve or accomplish their targets set. These Technical Assistance providers are: From the Regional Office: o Education Supervisors o Education Program Specialists o Technical personnel From the Division Office: o Schools Division Superintendent o Assistant Schools Division Superintendent o Education Supervisors or Education Program specialists (EPS) o Designated Division Coordinators o Public Schools District Supervisors/Principals- in – Charge/Coordinating Principals o Other Schools Division personnel

CHAPTER 2 STRUCTURE IN PROVING TECHNICAL ASSISTANCE Effective management requires a well-organized TA mechanism structure. It must be carefully designed and implemented to ensure that the technical assistance provided can really address the identified needs of the client towards the achievement of the clients’ goals. Eventually, it is so desired that the results of providing Technical Assistance can be a valid source for management to make informed decisions. The suggested structure for the implementation of the TA Mechanism with clear functions, responsibilities and competencies should be made known to all members of the team.

2.1.

TECHNICAL ASSISTANCE TEAM COMPOSITION

AT THE REGION LEVEL: All the Education Supervisors or Education Program Specialists and technical personnel are divided into teams. Each team is assigned a number of schools divisions to make care of or provide technical assistance. They serve as the extended arm of the regional management reaching out to all schools divisions. The Chief of the Field Technical Assistance Division (FTAD) in the region coordinates with the functioning of all TA teams and with the Chiefs of the other functional divisions. The Chief of the FTAD is an ex-oficio member the Regional Executive Committee (REXECOM). He or she attends REXECOM meetings and reports directly to the RD and ARD by providing them update data on each schools division. This delivery structure ensures accountability among regional personnel. Regional management can easily identify who is responsible and accountable for a specific division at any time. Team leadership may also rotate depending on the needs of the schools divisions under their care. Regional TA Team Composition Team leader : Can be designated or chosen by the members Members : Representative from all functional Divisions in the Region: Policy, Planning and Research Division Curriculum and Learning Management Division Training and Development Division Quality Assurance and Accountability Division Resource Mobilization and Special Program & Projects Division When needed, the Team Leader may request for a Special personnel from the Administrative Division and/or the Budget and Finance Division to join the team. The basis for this request would depend of the surfaced needs of the schools divisions assigned to them. AT THE DIVISION LEVEL All the Education Supervisors or Education Program Specialists, technical personnel and the Public Schools District Supervisor in the Division Office are also divided into teams. Each team is assigned a number of districts to make care of. They serve as the extended arm of the division management reaching out to all schools. The Education Program Specialist acts as the Team Leader. Similar to the regional structure, this delivery structure ensures accountability among division personnel. Division management can easily identify who is responsible and accountable for any districts or school at any time. The Team Leader manages the functioning of his/her TA team and reports directly to the ASDS and SDS by providing them updates data on each schools districts assigned to them. Team leadership may also be rotated depending on the needs of the schools and under their care. Division TA Team Composition Team leader Members

: Can be designated by the SDS : Representative from -Education Supervisors 1 (ES1) or Education) Program Specialists (EPS) - Designated Division Coordinators - Public Schools District Supervisor (PSDSs)/ Principals-In-Charge/Coordinating Principals -Other Division Personnel

2.2. FUNCTIONAL AND RESPONSIBLE OF TECHINICAL ASSISTANCE PROVIDED Technical assistance providers are expected to perform the following roles and functions: 1. Provide support, coaching and guidance to clients in the performance of their functions. 2. Regularly appraise clients on the status of their performance and to do their functions. 3. Provides the necessary information to the performance of their functions more effectively. 4. Provide motivation and encouragement to move forward and for continuous improvement. 5. Utilize data gathered to inform regional TA providers in aid for policy formulation. In order to perform these roles and functions, technical assistance providers have the following responsibilities: 1. Guide and help clients in planning, strategizing, implementing plans, evaluating performance and accomplishments. 2. Share information regarding directions from higher management. 3. Share information regarding the existence and/or availability of needed resources both from within and outsides DepEd. 4. Offer client’s information where to source out the needed TA. 5. Give feedback, especially those coming from their clients for continuous improvement.

6.

Prepare recommendations for policy formulation.

2.3. FUNTIONAL AND RESPONSIBILITIES OF THE CLIENT While technical assistance provides have roles and responsibilities, their effectiveness can only be assured if the clients also perform their corresponding roles and responsibilities. The following are expected from the clients: 1. Understand specific help needed for the TA. 2. Present objective and complete information on the situation of the client’s organization. 3. Inform in a timely manner the TA provide of the situation and provide data needed that may help resolve issues/problems. 4. Be open to receive feedback from the Technical assistance provided without being defensive. 5. Act on the feedback provided by the TA. 6. Commit to perform specific roles as indicate in the plan.

CHAPTER 3 COMPETENCIES OF TA PROVIDERS In order to deliver their Technical assistance in a more effective manner, TA provides have to develop the following competencies: 1. Skills on identifying and Prioritizing TA Needs – These skills require analytical expertise in proving & interpreting data so that TA provider can identify and improvement areas that need technical assistance. 2.

Facilities Skills – These skills include: listening skills, questioning skills, attending skills and integrated skills (LOQAI). These skills are utilized in all the steps and processes in providing technical assistance. The application of facilitation skills will help the technical assistance provider in implementing the guiding principles mentioned earlier in this document. Listening Skills – This requires that the technical assistance provider pits oneself puts in the shoes of the learner or client to be able to understand the situation confronting him/her. It is also requires that the technical assistance provider refrain from listening “ autobiographically ”, that is, listening from one’s own perspective and immediately making judgment. In the process, it is recommended that while listening, the technical assistance provider should restate, rephrase and reflect on what is being said. Observing Skills – This would require the technical assistance provider to keep an open mind; and to record behavioral observations – that can be seen, heard of touched. The use of the “STAR” technique or approach is highly recommended. This refers to: S/T = Situation or Task at hand A = Action Taken (or Inaction) R = Result Questioning Skills – It is recommended that the technical assistance provider asks open-ended questions and refrain from posing leading questions or questions that would require one-word answers. It is advisable that questions be layered, which means, listening to the response to one question before asking another questions. Attending Skill-This is caring for the client by responding to the learning needs being noted and observed by the TA provider. Establishing and maintaining good rapport with the client or learner will enable TA to closely attend to client’s needs. Thus, it is recommended that the provider be continuously on the watch to be able to catch any expressed or implied need by the client or learner. Integrating Skills–This is the ability to synthesize or summarize points or ideas. This will help the learner identify what been learned and prepare and plan to accomplish goals and objectives.

3.

Skills in Giving and Receiving Feedback – These skills would greatly help both the technical assistance provider and the clients in increasing their ability to see themselves as others see them. Feedback has to be given immediately for it to relevant, timely and effective.

4.

Coaching Skills -Coaching is series of one-on-one exchanges between the provider and the client or learner focused on performance or performance-related topics. It is process that enables learning and development to occur and improve performance. Coaching would require the application of the other behavioral skills already mentioned previously. For an effective coaching, the provider should be able to adapt to the needs of the learner.

5.

Monitoring and Analysis of TA Progress – This is the ability to check on the process and progress of the technical assistance provided according to standards set and offer recommendation for adjustment.

6.

Evaluating Technical Assistance Results - The ability to evaluate the impact or results of technical assistance provided. Eventually, the result of the all technical assistance provide information for decision making at the division level and recommendations for policy formulation at the regional level.

CHAPTER 4 TECHNICAL ASSISTANCE PROCESS 4.1. ASSUPTIONS The underlying assumptions of the technical assistance are the following: 1. Clients often do not know what is wrong and need special help in the diagnosing what their problems actually are. They need also to know the kind of help they want to seek. 2. Most clients have a constructive intent to improve things, but they need help in identifying what to improve and how to improve it. 3. Most organizations can be more effective than they are if they learn to diagnose and manage their own strengths and weaknesses. No organization is perfect; hence, every form of organization will have some weaknesses for which compensatory mechanisms must be found. 4. Unless the client learns to see the problem and think through the remedy, he/she will not be willing or able to implement the solution. Much more, he will not learn how to fix such problems should they recur. The technical assistance provider in this regard can provide alternatives; but decisions-making on such alternatives must remain in the hands of the client. 5. The essential function of technical assistance is to pass on the skills on how to diagnose and fix organizational problems so that the client is more able to continuously improve the management of his/her organization. 4.2. DEFINATION OF TECHNICAL ASSISTANCE Technical assistance, in essence, is any form of professional help and guidance or support towards helping “other” to be more effective in the performance of their functions. They can do this either directly by sharing information with them or helping them learn a particular area of “expertise” or indirectly, by referring them to the source of information and competence they need. The “other” referred to here is the client. Technical assistance is a process. It has steps to be followed and tools to make use of. It also requires some specific skills. Technical assistance is a journey with the client towards achieving the latter’s set goals for continuous improvement, which is their foremost responsibility and accountability as a field organization (DO/School) of Department of Education. In delivering technical assistance, one should consider and respect the capacity and pace of the client. Technical assistance ensures that the atmosphere or environment encourages the client not only to set their goals but also to determine the process of achieving them. Technical assistance encourages the client to see everything as a learning process. Thus, in this atmosphere, the client can express themselves freely, explore new ideas and even admit and correct mistakes in their pursuit of achieving their goals. The key to effective technical assistance is to help the themselves and not on solving problems for them. The delivery technical assistance therefore can take varied forms. It could be in any of the following: 1. Information Sharing –Within this area are policies, guidelines, directions, and instructions of top DepEd management. They are usually delivered via office memorandum or orders, conferences and giving of referrals. 2. Capacity-Building – This area refers to the development of competencies or knowledge, skills, and attitudes like skills in the use of technology. More often, this type of technical assistance is delivered via training, coaching or mentoring. 3. Group and Work Management – This refers to helping others in accomplishing outputs or targets based on their work plans. It includes the documentation of lessons learned or best practices that consequently be shared components of the organization. These could be achieved by the conduct of meetings, group discussion, or workshops. 4.3. PURPOSE & OBJECTIVES OF PROVIDING TECHNICAL ASSISTANCE The primary purpose of providing technical assistance by the School Division is to ensure that School-Based Management is implemented in the schools; as this is mandated by law, the R.A. 9155. Schools Divisions have to ensure that the schools are provided the appropriate, relevant and timely assistance towards continuous improvement, to help them a higher level of SBM practice every time. In a similar manner, the purpose of the Regions in providing Technical Assistance to School Divisions should also ensure that they are also able to support their schools In practicing SBM. Purpose Technical Assistance aims that the Regions provide support and guidance to the School Division and the Schools Divisions on their part assist their respective schools for the continuous improvement in leadership management is done, schools as organizations become more self-reliant and self-sustaining with their respective communities.

Objective Technical Assistance seeks to facilitate in providing broad-based capacity building opportunities to the school to ensure the effective delivery of services for the improvement of learning outcomes. Technical Assistance complements in the conduct of monitoring evaluation. It aids in tracking the progress and results, and help address concerns and enhance performance. Specifically, leadership and management should be concerned with: 1. Improving academic performance/learning outcomes of the schools; 2. Enhancing KSAs to ensure the effective delivery of services;

3. 4.

Facilitating solutions to problems/ gaps/ needs in a particular area/s of professional development. Encouraging schools to initiate programs/projects towards increase of performance & improve SBM level of practice.

4.4 GUIDING PRINCIPLES Provision of Technical Assistance is based on the following guiding principles: 1.

People are responsible for their own growth and development. People in organizations can set their own goals and achieve them. Given this belief, technical assistance provides the atmosphere or environment to help the client achieve their set goals and find ways and resources to achieve them. People are not passive receptacles but active and create beings. They just have to be provided with opportunities to express themselves freely, however, different these expressions may be. They also need the kind of atmosphere where exploring new ideas or concepts are welcome and where mistakes committed in the process are not penalized, but, rather become opportunities to learn from. This way each organization more responsible for its own growth and development. It is very important that people feel they have something to contribute or bring in toward the improvement of their own organization.

2.

Technical assistance is aligned with the organization’s vision and mission and is based on the organization’s needs. Technical assistance is provided in support of the organization’s vision and mission, thus encouraging everyone to work towards common goal. Technical assistance ensures that the client always refers to the organization’s vision, mission, and goals as identified in the respective plans – DEDP (for the Schools Divisions) or SIP (for the schools); which were previously set based on their organization’s needs. A need is a lack/inadequacy what is and what should be. Division leaders/school heads have to recognize their need for help to become more effective managers. Once the need is recognized and admitted, doing something about it comes next. They have to be guided and supported to be able to achieve their goals, particularly in being able to manage schools for continuous improvement. With DepEd-BESRA, the Schools Divisions are expected to prove technical assistance to schools to implement effective school-based management (SBM). Similarly, the Regions have to provide technical assistance to the School Divisions for them to support their schools in implementing SBM.

3.

Learning is a cooperative and a collaborative process. Helping each other to learn requires a process of interactive independence. This is another principle of adult learning. Learning is best achieved when members work together and share ideas towards a common goal. Technical assistance is a two-way process and a shared responsibility. While the provider offers suggestions, decisionmaking and actions are the responsibilities of the client or receiver of technical assistance. Technical support is offered by the Regions to Schools Divisions and the Schools Divisions to schools. It can be offered individually or to teams.

4.5. SCOPE OF TECHNICAL ASSISTANCE As mandated in RA 9155, and in consonance with the restructuring process of the three STRIVE Regions, technical assistance in education must be embedded as an inherent task of all functional divisions in the region such as policy formulation and planning, training and development, curriculum and learning management, quality assurance and accountability, and resource mobilization. For the Schools Divisions, provision of technical assistance to schools is focused not only one the development and preparation of their plans, but also on the implementation of programs and projects outlined in the SIP/AIP, and in the implementation of School Based Management for a continuous school improvement as a whole. Technical assistance therefore should also take a look at how their manage and implement their work plans including the processes they utilize to achieve their targets according to their plans. They should also look at how the people or staff are managed and treated as well. Technical assistance is deemed necessary to ensure higher learning outcomes, more effective programs implementation, stronger impact of performance, and most of all, for the general welfare of the people in the organization and for the organization itself. 4.6. TECHNICAL ASSISTANCE PROCESS FRAMEWORK Vital to the provision of technical assistance to target clientele is the advocacy of the mechanism as an avenue to create awareness of the program. Advocacy strategies will vary depending on the targeted audience and may include development and distribution of brochures, flyers, issuance of memorandum, access to website, and involvement of professional associations and interest parties among others. Once the awareness and readiness has been established, pre-requisite activities are conducted to build partnership between the technical assistance providers and the clients. These may include the following:

   

Orientation on the nature, scope, objectives, guiding principles, process of the mechanism, the roles and responsibilities of the technical assistance providers and the clients. Orientation on the processes utilized by the Quality Management teams to make quality assurance and accountability both at the region level and the division level. Orientation on how to utilize the EBIIES Establish rapport and collaboration as needed.

Once the necessary infrastructure and system are in place, the team may now proceed with the following Technical Assistance Process Framework:

A. Technical Assistance Needs Assessment Stage 1. For ORO-TA: Asses Inputs from DEPD Implementation Results, RQMT Report BEIS Data (Quantitative & Qualitative For DO-TA: Asses Inputs from SBM Readiness Assessment Results, School AIP Implementation Results BEIS Data, DQMT report(Quantitative and Qualitative)

B. 1.

2.

3.

Planning Stage Prioritize assessed TA Needed per DO/School Prepare the TA Plan per Do/School Establish agreements on (performanc e) targets

G. Progress/Annual Report to Management Stage 1. Consolidation of progress/summative results 2. Analysis of TA results 3. Preparation of Quarter/Annual Report

E. Adjustment of Quarter Plan/Targets 1. Discuss results of “Stage D” with the team 2. Adjust TA Plan

D. Feedback 1. Discuss with target group quarter progress

F. Evaluation of TA Stage 1. Discuss with target group the Accomplishment vis. Performance Targets 2. Discuss with group over-all results vis. TA Plan 3. Prepare Inputs to Annual Report

2. Adjust performance targets

C. Implementation Stage 1. Execute the TA Plan/Intervention 2. Conduct Progress Monitoring 3. Analysis: Team Discussion on progress Monitoring Results and Planning for Feedback

4.6.1. TA Needs Assessment Stage FOR THE REGION: This first in delivering assistance to School Divisions. The technical assistance team should first have a clear understanding of the actual situation of the clients. Important documents that the team should review are DEDRs (or Division plan in any form) their annual implementation plans, eBEIS data on all performance indicators, SMB Assessment Results of their schools and the reports from the Quality Management Team. These documents will provide the team basic information on the present status or situation of the client and identify needs that would require technical assistance. FOR THE DIVISION: This is the first stage in delivering technical assistance to schools. The technical assistance teams should first have a clear understanding of the actual situation of the client. Important documents that the team should review are schools SIPs and their implementation plans. E-BEIS data on all performance indicators, SBM Assessment Results and the reports from the Management Team. These documents will provide the team basic information on the present status or situation of the client and identify needs that would require technical assistance. To identify the TA needs priorities of the schools, the TA Team will do the following steps: o Conduct a situational analysis through a Focus Group Discussion, Interview, TNA results, EBEIS data, QMT reports and review of other relevant documents. There are various situational analysis tools that can be utilized in this stage. The

o

o

o o o o o o

quantitative information on indicators of outcomes and intermediate outcome. This will point to particular areas that would need further data gathering or a more focused analysis of the situation. Identify priority needs and explore the nature and scope of the problem. This will determine whether the problem is valid or only a symptom of underlying organizational issue/s. Refer to Annex 1 on the process in identifying Technical Assistance agenda. Validated the results of the situational analysis through consultation with the management: For the RO - with the Division SDS and ASDS and ES For the DO – with the PSDS and School Head This validation will determine the reasons or hindering factors on why the client (DO or School) was unable to achieve their targets. Process all quantitative information by first categorizing the identified reasons into areas for management actions, e.g., people, resources. Help the client identify management actions to resolve the hindering factors. The TA may provide hints or suggest solutions when called for. Solutions have to be feasible, appropriate and achievable. From the solutions listed, ask the client or recipient which ones they could do by themselves and which ones would they need help from the TA or other resources. A Performance Contract may now be signed by the TA and the recipient. The results of the Needs Assessment shall be reported and the Performance Contract shall be presented for approval. FOR THE RO: To the RD and ARD via the REXECOM FOR THE DO: To the SDS and ASDSs

4.6.2. Planning Stage After an analysis of the data gathered, the first step is to identify all the needs of the client. Then there is a need to prioritize which needs require technical assistance per client. Once Technical Assistance needs have been prioritized, the assistance team can validate their findings with the client and come to an agreement to close the gaps. Then the team can prepare the technical assistance plan by accomplishing the TA Plan form per client (Schools Division or school). The TA plan is a comprehensive plan that will guide the Region or Schools Division for the successful delivery of various types of technical assistance. The planning form includes specific targets with standards, expected outputs and time frame. Technical Assistance Plan contains the objectives; TA needs identified, target, outputs, strategies, timeframe and resources needed for implementation as shown in Annex 3. The plan shall then be presented to and discussed with the client to establish agreements regarding performance targets. This stage is completed once the TA provider and the client sign a Performance Contract for Technical Assistance (Annex 4a and 4b). In cases when the planned intervention is beyond the capacity of the TA provider, referrals can made to other resource/service providers.

FOR THE REGION: The Field Technical Assistance Division shall collate and study all the needs of the Schools Divisions and prepare interventions that the Region can undertake to address common needs of a number of or all the Schools Divisions. TA plans should be approved by the Schools Division Superintendent of the target Schools Division for appropriate management decision and support. FOR THE SCHOOL DIVISION: The TA Coordinator shall collate and study all the needs of the districts/schools and prepare interventions that the Schools Division can undertake to address needs of a number of Schools or districts. TA plans should be approved by the School Division Superintendent before implementation. The TA plan of TA providers must also be approved by the School Heads for appropriate management decision and support. 4.6.3. Implementation Stage At this stage, the TA provider/TA team can now implement the TA plan or the planned intervention. Preparation for and the actual implementation of the intervention should be a collaborative effort between the Technical Assistance team and the client. Implementation of the plan may be on different levels and/or may need the service of other or service providers. Three levels of Technical assistance: 1. Limited technical assistance involves brief assistance to locate information, materials, or a resource person who can supply information related to specific questions and/or issues. This technical assistance may take the form of forwarding documents relating to the questions, issue, or referral to an agency/clearing house for needed information referral person for a brief telephone consultation. 2. Moderate technical assistance includes providing the information and/or consultation described above, but results in agency personnel discovering that more significant issues or problems exist, which require additional information and/or brief telephone consultation with additional resource persons.

3. On-site and/or longer term technical assistance is needed when the issues are significant and may require direct contact with consultants. This assistance may involve: o o o o o o

Evaluating/validating previous needs assessments Assessing programs and operations Developing innovative approaches to identified problems Strategizing to improve/enhance practices and operations Designing the training program/ and training delivery Providing inputs to improve overall management and operations

4.6.4. Feedback Giving Stage During and after every progress monitoring, the technical assistance team shall plan to give feedback to the client after which, the client and the team agree on possible adjustments in the performance targets. The TA provider shall take note of theCriteria in Giving Feedback: o o o o o o o

Intended to help the recipient Given directly and with feeling, based on a foundation built on trust Descriptive rather than evaluate Specific rather than general with good, clear and preferably recent examples Given at a time when the receiver appears ready to accept it Inclusive only of those things that the receiver can do something about Not be more than the recipient can handle at one time

4.5.6 Adjustment of Quarter Plans/Targets Stage The agreements made with the client are further discussed by the team, and turn shall inform if adjustments should be made in the Technical Assistance Plan. 4.6.6. Progress/Annual Report to Management Stage Prior to the preparation of the end of the quarter report, there is a need to consolidate all progress reports and analysis them. The following questions may guide the monitoring process: o o o o o

Was the technical assistance helpful and productive? Were the appropriate persons/agencies involved? Were the objects achieved? Were there any barriers encountered that prevented or adversely successful implementation of technical assistance plan? Has the technical assistance produced the needed changed?

The progress and annual report provides the necessary information to top management for decision and appropriate action and support. At this stage cycle 1 of Technical Assistance ends. The quarter and annual reports eventually become inputs again to Stage A: Technical Assistance Needs Assessment Stage, which commences cycle 2 of Technical Assistance, AND THE CYCLE IS REPEATED. 4.6.7. Evaluation of Technical Assistance Provided Stage The stage is usually of the Quality Assurance and Monitoring and Evaluation group the region. The evaluation usually covers four areas and the process utilizes the following guide questions. Guide Questions: -

-

Is the TA provided efficient? – As to time, people, & other resources? Were the activities implemented as planned? According to guidelines set? Is the TA provided effective? – Were the objectives of the TA achieved? Is the TA provided relevant? – Was the TA useful to the client? Did it contribute to the achievement of the SIP objectives? (DEDP objectives? REDP objectives? What factors helped? What factors did not help?) Is the TA provided sustainable? – Can the TA provided be applied to the similar situations? Can they apply the TA provided on their own?

Ways of evaluating technical assistance include the following: o o o o

o o

Asking questions after the intervention Preparing technical assistance report Documenting change in the divisions/schools (e.g. revised policies and procedures, new program developed and implemented) Tracking of Technical assistance provided to Division and Schools o as to follow-up actions needed and whether such actions were taken. Tracking report needs to be validated by the Schools Division Superintendent. Measuring impact on the implementation of the technical assistance using M and E tools Surveying stakeholders’ satisfaction with the change resulting from the delivery of technical assistance

After coming up with the client, the team has to collectively and decide on their findings before preparing the evaluation report. For the TA teams, the findings of the report shall serve as inputs in developing the succeeding Technical Assistance Plan. Moreover, for the RO-TA team, the findings shall also serve as input the formulation of the regional polities. CHAPTER 5 REPORTING OF TECHNICAL ASSISTANCE PROVIDED

Since DepED Office utilize the TA Reports for different purposes, the reporting schedules should be identified and consistently followed. Reports should focus on its progress, initial gains and result of TA implementation on a regular basis, (monthly, quarterly, semi-annually or as the need arises or as required). TA Plan implementation needs regular monthly monitoring and evaluation for timely, relevant reporting. It is also the ultimate measure on the effectiveness of the TA provided. The integrity of periodic TA reports provide the building blocks to facilitate generation of appropriate feedback for decision making and/or plan adjustments should be ensured. Monitoring and evaluation results should be communicated to the officials and management of the Regions, Divisions, Schools and others stakeholders for adjustments and decision making. Regular TA reports have to be submitted to the concerned office/s on the week of the month of the following month or quarter (for monthly & quarterly reports), and the process of monitoring will cover about 30 days or 12 weeks of each quarter.

ANNEXES ANNEX 1 PROCESS OF IDENTIFYING THE TECHNICAL ASSISTANCE AGENDA The first step in providing technical assistance (TA) is identifying the Agenda of Technical Assistance. This agenda becomes the TA Plan that serves as roadmap of the regional TA providing support to division/division TA teams in providing support to school. Critical to achieving an effective provision of Technical Assistance, it is essential that the TA Agenda is:  Relevant The technical assistance provided directly support the development plan and/ or performance objectives of the TA recipient. This can be achieved by proper analysis of the reasons or factors hindering the achievement of target outputs/ job performance targets.  Acceptable to the TA recipient It is essential assistance that the TA recipient recognizes what needs to be done and what help they require to resolve the hindering factors. This realization enhances of technical assistance as well as sustainability of assistance provided. A potentially effective strategy for this by engaging the TA recipient in a “collaborative thinking” of the solutions to the hindering factors (management consequences) and identifying which of those solutions can be addresses within their ones will be provided by the TA teams.  Results Driven and Focused The TA team knows exactly to what outputs the technical assistance provided will affect and consequently, the outcomes it will contribute. This will create an intrinsically motivated technical assistance because it knows its higher purpose. In order to develop a relevant, acceptable and results-driven TA Agenda, the TA should be able to derive the priority areas for TA planning following this line of thinking: FOUR KEY QUESTIONS: Q. 1. In what intermediate / outcomes indicators is the school/division lagging behind? Q. 2. What hinders the school/division from meeting the target outputs (per contributory objective)? Q. 3. What should the school/division management do in order to resolve the hindering factors/reasons? Q. 4. Which of the identified solutions (management action) can the school/division do by themselves? Which ones need support from upper management (i. e. Division TA Team for schools and the Region TA Team for the division)? The following are suggested steps to analyze and arrive at the TA needs of the school/division: Step 1. Analyze information generated by the QAA/M&E Teams (Quantitative). The quantitative information on outcomes and intermediate indicators point to particular areas that needed further data gathering or a more focused analysis of the situation (qualitative). Step 2. Perform Focused Investigation (Qualitative Information). Given the quantitative information, determine the reason / hindering / factors why the school/division is unable to achieve the target outputs (leading to the intermediate of outcomes indicators). Step 3. Process the Qualitative Information. Categories the identified reasons (hindering factors) in terms of _ ?_ Dimensions in order to determine the appropriate management action. Refer to Table 1 for the Dimensions with Sample Reasons or Hindering Factors. Use Form 1 for Step 1 and 2.

Table 1: CATEGORIES OF HINDERING FACTORS WITH SAMPLE RESPONSES SAMPLE REASON S / HINDERING FACTORS/ISSUES (SOURCE: Actual Responsible from Sample Schools in S 1)

 SIPs are not approved that’s why SGC is not functional  External stakeholders are not fully aware of their rights and responsibilities  Stakeholders expected to manage the school hand in hand with SH; No experience in SMB  Awareness of their (external stakeholders) rights and responsibilities on SBM practices  School in-charge/ head no time for school management activities; SIC manage the school after attending trainings/seminars  How to develop transparency or accountability that involves major stakeholders, specially the SGC  Unaware of the need to company the SIP with National Standards  Any activities of the school for the improvement of school is lead by the school lead  Stakeholders are busy of their work  Need something to attract to stakeholders  Incentive, acknowledgment, Giving of certificate, Teacher personnel problem, Students Attitudes; Teacher Attitudes; Poverty  Participation in decision making;  School budget is not available in school  M&E committees are not yet functional  No team for M&E for our school  Not a full-pledge head teacher; SIC should be designated by the schools division superintendent  I need training on linkages of stakeholders ; idea on how to organize the external stakeholders  No implementation of guidelines of SGC; Lack of knowledge  Knowledge on school

_?_ DIMENSION

INDICATORS

A. Management expectation

 

B. Motivation/incentive factors

 

C. Job/organization design

D. Capacity



Clear Management Expectations Performance Standards

Clarity of importance/Rationale Positive Consequences/Rewards

Factors pointing to organizational structure / job description





   







procurement plan and SEF budgeting; I need training on LSB and fiscal management Needs training on how to conduct the M&E; M&E guidelines not yet fully defined More knowledge and skills in mechanism on school performance and accountability I find difficulty in filling up the TNA SH does not know how to make TNA SH needs a hard copy of NCBTS competencies Needs training on how to conduct the M&E; M&E guidelines not yet fully defined Handbook on MOOE and SEF (from an Elementary School) Insufficiency of funds; Class held in the school stage/makeshift; Only 40% of the total school expenditures answered by the school funds Environmental problem



Level of skill or knowledge among job performance

  

Appropriate Tools Process / Know-how Data/Information/Process Documentation

E.2. Human Resources



Personnel/Manpower

E.3. Financial



Available fund support

E. Resources: E.1. Technology

E.4. Physical environment

Step 4.Identifying Management Consequences (Management actions to resolve the hindering factors). a. Help the recipient of the TA understand the implementation of the hindering factors to management. Lead the TA recipient in determining the actions that need to be taken to resolve the hindering faculties / difficulties. Use Form 2 The dimensions / categories already provide a hit on what should be done to solve the factors that hinders the achievement of outputs. Refer to Table 2 for the possible range of TA per Dimension. Noted:  In situations where the school / division are unable to determine the management consequence of the hindering factors, the TA may provide hints or suggest solutions.  The Ta may also suggest resolutions / management consequence on occasions when the TA recipient is unable to think of solutions that are not feasible, inappropriate and over simplified or too complex set of actions to be taken. b. From the resolutions (or management consequences) listed, ask the TA recipient which of those they can do without help and which one they would need support from the Division or Region TA Team. Table 2: Categories of hiding Factors SAMPLE ISSUES

a. Awareness of their (external stakeholders) rights and responsibilities on SBM practices b. School in-charge/ head no time for school management activities; SIC manage the school after attending trainings/ seminars c. Unaware of the need to company the SIP with National Standards

_?_ DIMENSIONS

A. Management expectations

SAMPLE POSSIBLE SOLUTION

 For A: Discuss with External stakeholders the SBM concepts and the scope of their roles and Responsibilities in SBM.  For B to D: Discuss with SH/ SIC the expectations of DO management, detailing

d. Any activities of the school for the improvement of school is led by the SH a. Stakeholders are busy of their work b. Need something to attract to stakeholders

a. School budget is not available in school b. M&E committees are not yet functional c. No team for M&E for our school

a. I need training on linkages of Stakeholders; idea on how to organize the external Stakeholders b. No implementation of guidelines of SGC; Lack of knowledge c. Knowledge on school procurement plan and SEF budgeting ; I need training on LBS and fiscal management

a. SH does not know how to make TNA b. SH needs a hard copy of NCBTS competences c. Needs training on how to conduct the M&S guidelines not yet fully defined d. Needs guidelines in managing an annual school budget e. Familiarization on MOOE funds and their allocations

B. Motivation/incentive factors

C. Job/organization design

Lack of Instructional materials for innovative teaching

  



D. Capacity



E. Resources;

E.1. Technology

E.2. Human Resource





the outputs / required job performance and corresponding standards relative to SBM Conduct discussions with stakeholders the on the benefits of community participation in SBM Develop informal rewards For A: Establish a resource mobilization team For B and C: Issue a memo installing a M&E Team, with appropriate Terms of Reference – Refers to QAA team at the Region / Division For A: Referral to the T&D Team, for training on: Stakeholders networking, i.e., organization of SGC, revitalization of LBS; stakeholders mobilization and resource generation; etc. For B: Coachingof Division SBM Coordinator or technical/educational supervision

E.3. Financial

 For A and B: refer to T&D Team  For C: Refer to QAAM/M&E Team of the Division/Region  For D and E: School-based resources management and installation of finance and administrative system; Training on Simplified Accounting for Non-IUs.  Appointment of SBM coordinator including cluster/coordinating school heads and formation of SBM task forces.  Referral to the LRMD Team to support school / division to access learning / teaching resources  Procurement of textbooks through Division Annual Procurement Plan based on school’s procurement plans

E.4. Physical environment a. I need idea on NCBS need policies guidelines, composition, rules and functions of SGC b. Availability of external and

F. Policy

 For A and B: Provide guidelines on Stakeholder mobilization and resource generation

internal stakeholder guidelines c. Manual of policies’ guidelines and procedures governing school leadership

a. SIP is not yet approved by the DAC b. Someday has to tell me of my efficiency and competence as a school leader

 Only teachers are monitoring and evaluation pupil learning outcomes  Need to make closer relationship to mayor to seek SEF funds  Functional support of the external stakeholders  Favoritism; Human relation

G. Feedback system

H. Environment Support

 For A: Provide a copy of NCBTS and referral to the T&D Team for orientation on the NCBTS  For C. Development of standards and indicators of progress, of impacts and of processes for school leadership and give this school head.  For A: Obtain feedback from the DAC; DO to establish mechanism to provide feedback on the result of the DAC review  For B: Discuss with school head the mechanism of the DO re: school leadership; Refer to T&D for TNA  For C: Refer to T&D the issue and how the School Master Plan for Professional Development be applied  For A: refer to QAA Team in the Division/region re: obtaining the involvement of stakeholders in monitoring pupil learning outcomes  For B to C: Engage higher management in identifying strategies re: obtaining support from LGUs

Step 5. Establish Agreements.

a. Finalize the draft list of what the TA recipient will do and the support received from the TA to address the hindering factors achieve the desired target performance results. Use Form 2 to identify the items. b. Discuss with other TA team member the proposed list of solutions with corresponding accountabilities and commitments. Agree on what are feasible, appropriate and relevant. Consolidated the proposed actions of TA team and submit for approval to the support to be provided to the school/division. (Use Form 3) c. Confer with TA Recipient and FINALIZE of the list of plan of action to Close the Gaps’ d. Transfer the items in the list of the proposed Performance Contract (Form 4) between the TA recipient and the TA Team. Step 6. Organizing and Finalizing the TA Agenda. After the TA Team has established the Performance Contracts with the school / division assigned to the team, consolidate the TA targets to develop the agenda. Use Form 5: Consolidated Technical Assistance Plan. Areas of Investigation: SCHOOL LEVEL: I.

SCHOOL OUTCOMES:/DIVISION OUTCOMES  BEIS should be used as the official source of data per outcome indicator

II. SIP – AIP IMPLEMENTATION OR DEDP IMPLEMENTATION 

Categories of Indicators: A. Provision of Equitable Access B. Quality and Relevance C. School Management of Education Services



Levels of Monitoring a. Input-Output b. Formative: Progress c. Summative: Outcomes/Results



Types of Information i. Quantitative ii. Qualitative

LEVELS OF M&E:

OUTPUTS

PROGRESS

OUTCOMES

LEVELS OF OBJECTIVES: INPUT-OUTPUT INDICTORS

Achievement of quarter / Annual Outputs 

CONTRIBUTORY OBJECTIVES



PURPOSE INDICATORS

Movement towards Contributory Objectives (Annual calculation) Achievement of Contributory Objectives

Movement towards the 3 year Targeted Purpose Indicators

Achievement of Target 3 year Outcomes

LEVELS OF QUANTITATIVE AND QUALITATIVE INFORMATION

1. Enrolment 2. ALS Enrolment

SCHOOL PERFORMANCE / OUTCOMES INDICATORS 1. Graduation Rate 2. Promotion Rate 3. Simple Drop-out Rate 4. Failure Rate 5. Repetition Rate 6. Retention Rate 7. NAT 8. Level of SBM Practice

1. Learner Performance 2. Reading Comprehension 3. Mastery Competencies

PROVISION OF EQUITABLE ACCESS a. Personnel b. Learning Materials & Equipment c. Physical & Ancillary Facilities d. Other

INTERMEDIATE INDICATORS 4. Nutrition Status 5. Textbook-Pupil Ratio 6. Teacher-Pupil Ratio

QUALITY & INDICATORS a. Learner Performance b. Curriculum Implementation / Instructional Delivery c. Staff Development d. Others

7. Teacher Qualification 8. Parents’ Participation 9. Public Expenditure

SCHOOL MANAGEMENT OF EDUCATION SERVICES a. Stakeholders’ Participation b. Instructional Supervisor c. Public Expenditure d. Environment e. Management & Administration f. Others

ANNEX 2 FORM 1: TABULATION OF FACTORS THAT HINDERS ACHIEVEMENT OF TARGET OUTPUTS/PERFORMANCE TARGETS

UNACHIEVE CATEGOR D OUTPUT Y: OF THE SCHOOL/ DIVISION

PROVISIO N OF EQUITABL E ACCESS

QUALITY & RELEVANC E SCHOOL MANAGE MENT OF EDUCATIO N SERVICES

MANAGEME NT EXPECTATIO NS

MOTIVATIO N/INCENTIVE FACTORS

HINDERING FACTORS/ISSUES JOB/ CAPACI RESOUR ORGANIZAT TY CES: ION DESIGN

POLICY

FEEDB ACK SYSTE M

ENVI RON MEN T SUPP ORT

ANNEX 3 FORM2: MANAGEMENT CONSEQUENCES GIVEN THE FACTORS THAT HINDERS ACHIEVEMENT OF TARGET OUTPUTS/ PERFORMANCE TARGETS CATEGORY:

PROVISION OF EQUITABLE ACCESS

QUALITY & RELEVANCE

SCHOOL MANAGEME NT OF EDUCATION SERVICES

UNACHIEV ED OUTPUT OF THE SCHOOL/ DIVISION

MANAGEME NT EXPECTATIO NS

MOTIVATIO N/ INCENTIVE FACTORS

HINDERING FACTORS / ISSUES JOB/ CAPABILI RESOURC ORGANIZATI TY ES ON DESIGN

POLIC Y

FEEDBA CK SYSTEM

ENVIRONME NT SUPPORT

ANNEX 3

FORM 2: MANAGEMENT CONSEQUENCES GIVEN THE FACTORS THAT HINDERS ACHIEVEMENT OF TARGET OUTPUTS / PERFORMANCE TARGETS CATEGOR Y:

UNACHIEV ED OUTPUT OF THE SCHOOL/ DIVISION

MANAGEME NT EXPECTATIO NS

MOTIVATIO N/ INCENTIVE FACTORS

HINDERING FACTORS / ISSUES JOB/ CAPABILI RESOURC ORGANIZATI TY ES ON DESIGN

POLIC Y

FEEDBA CK SYSTEM

ENVIRONME NT SUPPORT

PROVISIO N OF EQUITAB LE ACCESS

MANAGEMENT CONSEQUENCES: RESOLLUTIONS TO BE TAKEN IN RELATION TO ABOVE FACTORS

Note: Mark the item: S if the school will be able to do the solution without help TA if the solution will require support from the TA Team

FORM 2: MANAGEMENT CONSEQUENCES GIVEN THE FACTORS THAT HINDERS ACHIEVEMENT OF TARGET OUTPUTS / PERFORMANCE TARGETS CATEGOR Y:

UNACHIEV ED OUTPUT OF THE SCHOOL/ DIVISION

MANAGEME NT EXPECTATIO NS

MOTIVATIO N/ INCENTIVE FACTORS

HINDERING FACTORS / ISSUES JOB/ CAPABILI RESOURC ORGANIZATI TY ES ON DESIGN

POLIC Y

FEEDBA CK SYSTEM

ENVIRONME NT SUPPORT

QUALITY & RELEVAN CE

MANAGEMENT CONSEQUENCES: RESOLLUTIONS TO BE TAKEN IN RELATION TO ABOVE FACTORS

Note: Mark the item: S if the school will be able to do the solution without help TA if the solution will require support from the TA Team

FORM 2: MANAGEMENT CONSEQUENCES GIVEN THE FACTORS THAT HINDERS ACHIEVEMENT OF TARGET OUTPUTS / PERFORMANCE TARGETS CATEGORY:

UNACHIEV ED OUTPUT OF THE SCHOOL/ DIVISION

MANAGEME NT EXPECTATIO NS

MOTIVATIO N/ INCENTIVE FACTORS

HINDERING FACTORS / ISSUES JOB/ CAPABILI RESOURC ORGANIZATI TY ES ON DESIGN

POLIC Y

FEEDBA CK SYSTEM

ENVIRONME NT SUPPORT

SCHOOL MANAGEME NT OF EDUCATION SERVICES

MANAGEMENT CONSEQUENCES: RESOLLUTIONS TO BE TAKEN IN RELATION TO ABOVE FACTORS

Note: Mark the item: S if the school will be able to do the solution without help TA if the solution will require support from the TA Team

ANNEX 4 FORM 3: PROPOSED TA SUPPORT TO THE SCHOOLS I.

FINDINGS

STATUS / PROGRESS: Outcomes Indicators (IN RELATION TO TARGETS/STANDARDS)

STATUS: ACHIEVEMENT OF CONTRIBUTORY OBJECTIVES (INTERMEDIATE INDICATORS)

FACTORS THAT HINDERS ACHIEVEMENT OF CONTRIBUTORY OBJECTIVES / JOB PERFORMANCE

MANAGEMENT CONSEQUENCE: ACTIONS TO BE TAKEN TO RESOLVE THE HINDERING FACTORS PROPOSED STRATEGY OF THE RECIPIENT

PROVISION OF EQUITABLE ACCESS  

Enrolment ALS Enrolment

      

Graduation Promotion Simple Drop-out Rate Failure Rate Repetition Rate Retention Rate NAT

QUALITY AND RELEVANCE

SCHOOL MANAGEMENT OF EDUCATION SERVICES 

II.

AREA/ DIVISION

Level of SBM Practice

MANAGEMENT CONSEQUENCE: PARAMETERS OF SUPPORT

MANAGEMENT EXPECTATIONS

MOTIVATION INCENTIVE FACTORS

JOB/ ORGANIZ ATION DESIGN

PROVISION EQUITABLE ACCESS

QUALITY RELEVANCE

SCHOOL MANAGEMENT OF EDUCATION SERVICES

CAPACITY

RESOURCES

POLICY

FEEDBACK SYSTEM

ENVIRONMENT SUPPORT

EXPECTED RESULT (SUCESS INDICATORS)

FORM 3: PERFORMANCE CONTRACT – PART A PERFORMANCE CONTRACT FOR TECHNICAL ASSISTANCE

This Agreement is made by and between the following parties:

Party A: Division / School Head of:

________________________ (NAME OF SCHOOL)

____________________ (CONTACT NO.)

Party B: RO/DO Technical Assistance/Team

___ _____________________ (NAME)

_____________________ (POSITION)

In consideration of the mutual promises and agreements of the parties here to, as here in after set forth, it is agreed as indicated in the attached sheets. In witness whereof, the parties here to have caused this agreement to be executed by its appropriate personnel and the schedule above written.

Signed: Party A: __________________

Party B: _________________

Printed Names:

Witnesses: ____________________

___________________

Printed Names: Date: ____________________________

FORM 3: PERFORMANCE CONTRACT – PART B DIVISION / SCHOOL: _____________________________________________________________ SCHOOL YEAR: _____________________

DATE: ____________________ CLOSING THE GAPS

PARTY A (ACTIVITIES TO BE UNDERTAKEN DO/SCHOOL) PRIORITY AREA/STREA STRATEGY #1:

CRITICAL GAPS IN TAKING ACTIONS

STRATEGY #2:

CRITICAL GAPS

SUPPORT BY TA PROVIDER (PARTY B)

SUPPORT BY TA PROVIDER (PARTY B)

SCHEDULE

SCHEDULE

ANNEX 5. TECHNICAL ASSISTANCE REPORTING LOG Quarter/Month: _________________ School Year: ____________________

Date

CLIENT Name

Designation or Position

Initial

COMMENTS, REMARKS, & AGREEMENTS

CONSULTANTS REFERRED Name & Position

Initial

Technical Assistance Report Division: ___________________

District: _________________

Month/Quarter: __________________

SITUATIONAL ANALYSIS/CONTEXT:

TECHNICAL ASSISTANCE OBJECTIVES:

WHAT WAS UNDERTAKEN? Planning Made

Action Taken

Results

Technical Assistance Provider/s: ______________________ Name, Signature & Date

______________________________ Name, Signature & Date

ANNEX 6: TECHNICAL ASSISTANCE PLAN TEMPLATE Department of Education Regional Office No._____ DIVISION OPERATIONAL TECHNICAL PLAN TEMPLATE SCHOOL YEAR______ Month of __________ Contributory Objectives

PROVISION OF EQUITABLE ACCESS QUALITY & RELEVANCE MANAGEMENT OF EDUCATIONAL SERVICES OTHERS

Gaps/Problems/Weaknesses

Alternative Strategies

Specific Tasks and Activities Arranged in Sequence

Persons Responsible

Time Frame

Assistance Needed from RO

ANNEX 7. TECHNICAL ASSISTANCE REPORT FORM

INDIVIDUAL/TEAM TECHNICAL ASSISTNACE REPORT FORM

Division/School: _____________________________________________________

Date: _______________

Objectives of the TA: _________________________________________________

TA Team: ___________

___________________________________________________________________

____________

Objectives

PLANNED Strategy/ies Activities

OVs

Observation/s Or Findings

ACTUAL Action Taken &Agreement

Remarks

INDIVIDUAL/TEAM TECHNICAL ASSISTANCE PLAN Division/School: _________________________________________________________ Date: _______________________________ Objective/s of the TA: ____________________________________________________ TA Team: _______________________________________________________________ _______________________________________________________________________

Prioritized Needs of The Clients

Objectives

Resources

1.0

1.1

1.2

Strategy/ies

Activities 1.1.1 1.1.2 1.1.3 1.2.1 1.2.2 1.2.3 1.2.4

OVI

Time frame

Person/s Responsible

Materials

Budget

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