Idea Transcript
The HR function: blow up or grow up?
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Speakers
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Katie Lawler
Jim Thomas
Chief Human Resources Officer
Vice President, Global Consulting
ITW Corporation
Development Dimensions International (DDI)
Marc Ugol
Tom McCabe
Senior Advisor
Partner
People Advisory Services
People Advisory Services
Ernst & Young LLP
Ernst & Young LLP
Agenda ► ► ► ►
Blow up HR? The call to arms What do our business leaders think of HR? Growing up HR: HR stepping up to the plate Perspectives from the frontline
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Blow up HR? The call to arms “CEOs worldwide see human capital as a top challenge, and [yet] they rank HR as only the eighth or ninth most important function.” *
“There’s a fear that HR chiefs aren’t prepared to discuss issues beyond hiring, firing, payroll, benefits and the like.” * “HR managers focus too much on ‘administrivia’ and lack vision and strategic insight.” ** “It’s time to say good-bye to the Department of Human Resources. Well, not the useful tasks it performs. But the department per se must go.” ***
“Few HR departments (since 1998) have felt compelled to make the case that any of their practices could drive profits.” *
“I talk with CEOs across the globe who are disappointed in their HR people.” *** *
Ram Charan, Dominic Barton and Dennis Carey, "People Before Strategy: A New Role for the CHRO," Harvard Business Review, Jul-Aug 2015, Harvard Business School Publishing, 2015.
**
Peter Cappelli, “Why We Love to Hate HR … and What HR Can Do About It”, Harvard Business Review, Jul-Aug 2015, Harvard Business School Publishing, 2015.
***
Ram Charan, “It’s Time to Split HR”, Harvard Business Review, Jul-Aug 2015, Harvard Business School Publishing, 2015.
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Business leaders’ perspective of HR ?
Highlights from DDI Global Leadership Forecast 2014-15
Slide courtesy of DDI
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© Development Dimensions Int’l, Inc., MMXIV. All rights reserved.
Slide courtesy of DDI
Reactor
Partner
Anticipator 8
© Development Dimensions Int’l, Inc., MMXIV. All rights reserved.
Slide courtesy of DDI
What Role Does HR Play? (HR Leader’s perspective)
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Reactor 22%
Partner 60%
Anticipator 18%
• Develops and administrates policy • Ensures compliance • Source of HR expertise when asked
• Embedded in business • Resolves talent issues • Supports rollout of talent management initiatives
• Align talent capabilities with business strategy • End-to-end talent management architecture • Interpret talent trends and translate into opportunities
© Development Dimensions Int’l, Inc., MMXIV. All rights reserved.
Slide courtesy of DDI
What Role Does HR Play? (Business Leader’s perspective)
10
Reactor 43%
Partner 37%
Anticipator 20%
• Develops and administrates policy • Ensures compliance • Source of HR expertise when asked
• Embedded in business • Resolves talent issues • Supports rollout of talent management initiatives
• Align talent capabilities with business strategy • End-to-end talent management architecture • Interpret talent trends and translate into opportunities
© Development Dimensions Int’l, Inc., MMXIV. All rights reserved.
Growing up: HR leaders stepping up to the plate HR is relevant and critical, but must learn to:
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Speak the language of business and finance
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Focus on the strategic talent agenda: ►
Leadership development
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Organization design and effectiveness
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Build analytical capability and insight
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Let go of administrative tasks
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Adopt best practices from other functions
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Enable business leadership to build talent management skills
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Act in partnership with CEO and CFO – the “golden triangle”
Perspectives from the front lines