Idea Transcript
THE LEADERSHIP CHALLENGE How to Make Extraordinary Things Happen in Organizations
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THE LEADERSHIP CHALLENGE Evidence-based research model that asks the question… “What did you do when you were at your personal best as a leader?” The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Kouzes and Posner Asked.. What do you look for and admire in a leader, someone whose direction you would willingly follow? • • • • • • • • • •
Ambitious Broad-minded Caring Competent Cooperative Courageous Dependable Determined Fair-minded Forward-looking
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Honest Imaginative Independent Inspiring Intelligent Loyal Mature Self-controlled Straightforward Supportive 3
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The answer.. • • • • • • • • • •
Ambitious 21% Broad-minded 40% Caring 20% Competent 66% Cooperative 28% Courageous 20% Dependable 33% Determined 24% Fair-minded 42% Forward-looking 71% Source: Kouzes & Posner, 2003
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Honest 88% Imaginative 23% Independent 6% Inspiring 65% Intelligent 47% Loyal 14% Mature 17% Self-controlled 8% Straightforward 34% Supportive 35% 4
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The ideal leader? Regardless of culture or workplace • Honest 88% • Forward-looking 71% Credibility • Competent 66% • Inspiring 65% Credibility Trustworthiness 5
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It’s The Law! “The Kouzes-Posner First Law of Leadership: If you don’t believe in the messenger, you won’t believe the message” (Kouzes and Posner, p.38)
“The Kouzes-Posner Second Law of Leadership: You build a credible foundation of leadership foundation when you DWYSYWD – Do What You Say You Will Do” (Kouzes and Posner, p. 40) The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)
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Words = Actions Walk the talk Practice what you preach Do what you say you will do
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Why The Leadership Challenge? Evidenced Based - Researched and developed through interviews and case studies for over 30 years. Continuous Improvement - Over 500,000 surveys taken annually and results tested against the model. Used worldwide – “culture and industry proof” But, Most of all - Offers Hope! The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Hope for “Normal Folks”… Observable behaviors + Practice + Feedback from followers + Desire and persistence to succeed =
Effective Leadership
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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“The Leadership Challenge is a global campaign to liberate the leader in everyone. We believe that teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things”. Kouzes and Posner, 2013 http://www.leadershipchallenge.com The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Countdown.. THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP and
THE TEN COMMITMENTS The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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The five practices of leadership Analyzing leadership behavior shows 5 practices of exemplary leadership The leadership challenge is about how a leader could learn and develop these practices
These 5 challenges lead to transformation 12 12
PRACTICE 5: ENCOURAGE THE HEART 10. Create a spirit of community 9. Show appreciation for individual excellence The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Encourage the heart ”How do you feel when you are encouraged, recognized and valued for the person you are and the things you have done?”
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PRACTICE 4: ENABLE OTHERS TO ACT 8. Increase self-determination and develop competence 7. Build trust and facilitate relationships The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Enable others to act Every individual holds a competence that is not always completely utilized
Groups have abilities and capacities to cooperate and perform that do not always develop in the best direction 16 16
PRACTICE 3: CHALLENGE THE PROCESS 6. Generate small wins and learn from experience
5. Look outward for innovative ways to improve. Eliminate the dumb things. The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Challenge the process… …is about challenging the way things are done today in order to be prepared for a different tomorrow
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PRACTICE 2: INSPIRE A SHARED VISION 4. Enlist in common vision by appealing to shared aspirations 3. Imagine exciting ennobling possibilities The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Inspire a shared vision You can not order commitment You can only inspire to it
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PRACTICE 1: MODEL THE WAY 2. Align actions with shared values 1. Find your voice and affirm shared values The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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The Leadership Challenge Assessment Tools The Leadership Practices Inventory (LPI) LPI Individual: is the LPI Self instrument only The LPI 360 includes two steps: Step One: LPI Self Step Two: LPI Observer Student LPI The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)
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Next Steps Incorporating The Leadership Challenge into your personal and professional leadership development: 23 23
Next Steps 1. Analyze your Results and Share with your Leadership Group. 2. Create an Accountability Loop within your Leadership Group.
3. Going Public with the Data! Get Feedback from a minimum of 2 associates. 24 24
Leadership Development Next Steps - November Report out on success of The Leadership
Challenge Efforts
Introduce Leader-Manager Profile
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Resources Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. 5th Edition. San Francisco, CA: Jossey-Bass Publishers. Kouzes, James M. and Posner, Barry Z. (2012). http://www.leadershipchallenge.com Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge http://www.leadershipchallenge.com/about-section-our-customers.aspx Wiley, John & Sons, Inc. (n.d.). Leadership Practices Inventory (LPI). The Leadership Challenge. Retrieved February 15, 2013 from http://www.leadershipchallenge.com/Leaders-SectionAssessements.aspx 26 26