for System Administrators in Information Systems Security (INFOSEC), dated August. 1997, which should be destroyed. This instruction ... responsible for the security oversight or management of national security systems during phases of the life cycle
Team FME. Project Time Management www.free-management-ebooks.com. ISBN 978-1-62620-981-3. Project Skills .... execute the task is reached. .... project scope statement, the work breakdown structure, and the WBS dictionary. to produce project delivera
Project network diagrams are generated on performing the. Sequence Activity process. - Project network diagram are the graphical representation of the. Project schedule activities, showing there logical relationships. - The Project Management team ca
How wonderful it is that nobody need wait a single moment before starting to improve the world. Anne
Idea Transcript
Hit The Ground Running:
Time Management for System Administrators
www.EverythingSysAdmin.com
Top 5 #1 Create a Mutual Interruption Shield #2 Turn Chaos Into Routines #3 Record All Requests #4 Keep 365 Todo-Lists Each Year #5 Document Processes You Hate
Create a Mutual Interruption Shield
1
Mutual Interruption Shield What’s the #1 problem for SysAdmins? INTERRUPTIONS!
4
Mutual Interruption Shield Take turns “fielding interruptions” with a coworker to permit uninterrupted project time You field interrupts in the AM, they do it for you in the PM.
5
Turn Chaos Into Routines
2
Get into that old, boring routine!
Meeting with my boss
Opportunities Repeated events that aren’t scheduled When procrastinating takes longer than the task itself Things you forget often Maintenance tasks: IT is like gardening
9
Record All Requests
3
Don’t rely on your brain Reserve brain for task at hand Brain not good for long-term storage paper and PDA are better
11
Avoid the “Oh, I’ll remember that!” Trap Maintain todo-list in your PDA/PAA “Always”: Every day When stopped in the hallway When being interrupted
12
Keep 365 Todo-Lists Each Year
4
Some todo-list systems work better than others
Zillions of Scattered Notes vs. The Never-Ending List of Dooooooom
How to make “todo lists” work? One to-do list per day Kept in a single place With you all the time Easy to access 16
Too much for one day? Prio
Done
Prioritized Daily Task List Create account for new user “Bob” Test new GCC Report bug: netscan off-by-1 error Call JP: demo of new VPN product Add web page: new support hours Cricket: monitor new router
Prioritize Prio
Done
Prioritized Daily Task List
A
Create account for new user “Bob”
B
Test new GCC
A
Report bug: netscan off-by-1 error
C
Call JP: demo of new VPN product
A
Add web page: new support hours
C
Cricket: monitor new router
Reschedule Prio
Done
Prioritized Daily Task List
A
Create account for new user “Bob”
B
Test new GCC
A
Report bug: netscan off-by-1 error
C
Moved
Add web page: new support hours
A C
Call JP: demo of new VPN product
Moved
Cricket: monitor new router
Work the plan Prio
Done
A
X
Prioritized Daily Task List Create account for new user “Bob” Test new GCC
B A
X
Report bug: netscan off-by-1 error
C
Moved
Call JP: demo of new VPN product
A
X
Add web page: new support hours
C
Moved
Cricket: monitor new router
Prioritized Daily Task List
Prio
Done
A
X
Create account for new user “Bob”
B
—
Test new GCC
A
X
Report bug: netscan off-by-1 error
C
Moved
Call JP: demo of new VPN product
A
X
Add web page: new support hours
C
Moved
Cricket: monitor new router
Leave work with a smile
Leave knowing you’ve “managed” all items. Better than Zillion Notes: You are in control Better than List O’ Dooom: Sense of Completion
23
Document Procedures You Hate
5
What’s on my wiki? Check-list procedures: “New User Process” “Account Termination” Setup New Workstation
Error-prone, infrequent procedures How to replace a bad hard disk on a RAID system
Procedures you dislike doing 25
How does this save time? The Wiki becomes: A list of things you can delegate to Junior SAs The basis of a job description for next new-hire Tasks/responsibilities Required skill-set. If your boss ever hints at having permission to hire a new person, you have a pre-written list of what they would do. 26
Top 5 Time Management Tips #1 Create a Mutual Interruption Shield #2 Turn Chaos Into Routines #3 Record All Requests #4 Keep 365 Todo-Lists Each Year #5 Document Processes You Hate