US Air Force Interior Design Standards - WBDG Whole Building [PDF]

US Air Force Interior Design Standards July 2002 CHAPTER 1:

Overview

CHAPTER 2:

Furniture Systems

ATTACHMENT 1:

Guide Specification for Furniture Systems (Corp of Engineers)

CHAPTER 3:

Interior Design Cost Estimating Guide (FY2002)

CHAPTER 4:

Interior Design Principles

CHAPTER 5:

Ergonomics in the Work Environment

CHAPTER 6:

RESERVED

CHAPTER 7:

Carpet Selection Handbook

ATTACHMENT 7.1: Guide Specification - Carpet Reclamation ATTACHMENT 7.2: Guide Specification - Sample Specifications CHAPTER 8:

RESERVED

CHAPTER 9:

Interior Color Selection

CHAPTER 10:

Light and Lighting

CHAPTER 11:

Interiors Acquisition

Overview

1 CHAPTER CONTENTS INTRODUCTION AIR FORCE INTERIOR DESIGNERS AIR FORCE INTERIOR DESIGN INTERIOR DESIGN PROCESS DESIGN FOR THE DISABLED ENVIRONMENTAL RESPONSIBILITY ACQUISITION OF SERVICES AND PRODUCTS

INTRODUCTION

GLOSSARY

Our interior design policies and practices support the Air Force Civil Engineer Strategic Plan. These practices are an essential element for wise facility investment strategies. In this era of right sizing and limited funding, smart selections of building materials and furnishings are necessary. Interior design is also a major component in providing Air Force personnel with quality facilities, which in turn contributes to the retention and attraction of a quality workforce. The US Air Force Interior Design Standards are intended for the following primary users: • • • • • •

Project planners and managers Base planners Base design personnel Remote site civil engineering staff Maintenance engineering personnel Design team members for AF projects.

The Standards provide general guidance in the field of interior design. In doing so they will also be useful to the following: • • • • •

Commanders and others in leadership positions Facility managers Services facility managers A/Es and design/construction agents under contract to the Air Force AFIT course instructors.

The Interior Design Standards are an Air Force document and may be supplemented by MAJCOM guidance.

AIR FORCE INTERIOR DESIGNERS

While providing guidance, the Standards can in no way serve as a substitute for the services of a design professional. Fortunately, in the Air Force such professional help is close at hand. • Some installations have on-staff interior designers who are responsible for all interior design or services. • Most MAJCOMs have trained interior designers available to assist base personnel. Their services are provided subject to demand and availability. 1

1 • AFCEE/DCD has an interior design staff which is available to assist at the Base or MAJCOM level. Here again, services are provided subject to personnel availability. Some MAJCOMs have established interior design guidance which should be incorporated into the interior design process at the base level. In recent years the interior design profession has made great strides in obtaining recognition of the unique contributions of its members. FIDER approval of interior design degree programs, and uniform testing in the form of the NCIDQ examination, are major steps in achieving this recognition. We should seek personnel with these educational and testing credentials. A/E selection criteria should be structured to stress the importance of the inclusion of trained interior designers to the design team. Specific language should be included in solicitations for services requiring that the educational background of interior design team members be provided. This language could also include a requirement for licensing, but approved professional education programs and uniform testing are better indicators of background and skill. Not all states have licensing programs, and in some that do, architects and other professionals can be licensed as interior designers without proof of experience or testing. AIR FORCE INTERIOR DESIGN

Interior design contributes to the Air Force quality of life. • Well-designed working, living, and recreational facilities attract and retain good people, sustaining the Force. • Attractive and comfortable work environments enhance productivity. • Good design contributes to the health and sense of well being of building users. Interior design adds value to Air Force installations. • Good interior design practice considers the life-cycle costs of materials, finishes, furniture and equipment • Well-designed building interiors project a positive image of the Air Force. Interior designers contribute to the facility delivery process in the following areas. • Programming Assistance: Evaluate data to ensure that scope of interiors projects are adequately identified and that the projects are correctly budgeted. • Reviews: Review projects at the various stages of design. The interior designer should be routinely included in the makeup of review panels. • IDIQ: Prepare specifications for material purchases and monitor installation by IDIQ contractors. • Project Management: Provide assistance to PMs throughout a project. The interior designer should be the approving entity for submittals involving systems furniture, carpet and similar interiors components. 2

1 • Specifications: Prepare appropriate portions of specifications for projects developed by Air Force architects and design sections as well as review specifications prepared by AEs and other contractors. • Space Planning: Provide space planning for projects designed in-house by the Air Force and evaluate space plans prepared by contractors and vendors to ensure compliance with MAJCOM or base standards. • Design Consulting: Work with customers and other design team members as a consultant in areas including lighting, acoustical treatment, architectural materials and finishes. • Maintainability: Provide input, based on experience, on maintenance issues regarding materials and products proposed for the project. • Cost Estimating: Serve as a reference for general pricing for work stations, individual pieces of furniture and materials such as carpet. • Design: Draw from the unique character of interior design knowledge to subtly alter the character of a space, make awkward plan and detail conditions less apparent or conceal architectural rough edges. And do it without negatively impacting the project budget. Air Force project design is a team effort, whether done in-house or by a contractor, and the interior designer is a key member of the team. Good architecture requires good interior design. Both require sound engineering input, and all of these demand a well-developed site. The success of every project is dependent on the active involvement of all team members throughout the design process. On a typical project, the interior designer may work with any or all of the following: • • • • • • • • • •

Architect Structural Engineer MEP Engineer Civil Engineer Landscape Architect Base Planner Environmental Consultant Programmer Contracting Personnel User.

INTERIOR DESIGN PROCESS

The role of the interior designer in a project starts before the design process — at the project planning stage. Planning establishes parameters in terms of programming and budget and it is critical that building finishes, furniture systems, furniture and other elements of interior design requiring resources be planned into a project from its inception. The interior designer should be responsible for delineating the detailed scope and budget for finishes, systems and furnishings. 3

1 Once the project scope and budget are determined, the interior designer should begin working with Base Contracting personnel to ensure that there is an understanding of project interior design requirements. Maintaining a collaborative working relationship with Contracting ensures that specific requirements of interior design are addressed. Itís the best way to be sure that the customer receives what was specified. As a member of the design team, the interior designer participates in general layout activities, makes material and finish selections, and prepares specifications for these for incorporation into the project specifications. During design, the interior designer also: • Finalizes functional program requirements for furniture and equipment • Makes preliminary selections and presents them to user representatives • Finalizes selections for furniture systems, furniture and equipment and prepares drawings and specifications in prescribed AF format. The role of the interior designer continues after the project is complete. Postoccupancy evaluations are the only sure way to improve programming and design skills so that user needs are consistently met. Interior design plays a very large role in user satisfaction. Following are some of the areas which can be addressed in an interior design post-occupancy evaluation. • Does your furniture and equipment accommodate the tasks you perform? • Is adequate storage available to house the materials you routinely use and need? • Are power and data outlets available and well located? • Is lighting adequate? • Does the office layout encourage interaction among personnel? • Does your work space provide an environment conducive to concentration? How might this be improved? • Is your work (or living) space a pleasant place to be? How might this be improved?

DESIGN FOR THE DISABLED

Though initially intended for the disabled population, ADAG and UFAS regulations are beneficial to the temporarily impaired, parents with strollers, the elderly and anyone using wheeled equipment or luggage. Interior designers should take a pro-active stance. The requirements are relatively easy to deal with ñ a little more space and the flexibility inherent in the better systems and furniture lines usually suffice. Provisions for the visually and hearing impaired are generally dealt with by building systems, but can have subtle implications for interior designers, so applicable regulations should be consulted.

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1 E N V I R O N M E N TA L R E S P O N S I B I L I T Y

The Air Force purchases large quantities of products which are within the purview of the interior designer. The environmental impact of these is substantial. Interior designers must be knowledgeable regarding the recycled content of materials, reconditioning of systems and furniture, environmentally-friendly paint and other finishing processes, off-gassing of chemical finishes of fabrics and yarns, and the reduction of waste in manufacturing and packaging.

ACQUISITION OF SERVICES AND PRODUCTS

Interior design services for MILCON projects are funded with the project as a part of the A-E services. Services of interior design firms separate from the A-E can be likewise funded. Base O&M funds are normally used to fund interior design services for smaller renovation projects and upgrades.

Funding Interior Design Services

Design services for furniture systems projects are provided as a line item cost in addition to the costs of the product and installation on AF Form 9. MAJCOM and base level interior designers, when available, typically provide services without charge or with charges only to cover TDY expenses. Acquisition Funding

The elements which comprise SID are typically included in the general construction of a project. As such, they are funded with MILCON or NAF. Furniture systems can be made part of SID by programming them into the building design for purposes of budgeting and coordination with the building utilities. Furniture systems are identified on DD Form 1391 as “equipment funded from other sources”. Furniture, furniture systems and all other elements of CID are funded from O&M or NAF.

Acquisition Strategies

The acquisition of all elements of CID projects is governed by the Federal Acquisition Regulation (FAR), Part 8, and the Defense Federal Acquisition Regulation Supplement (DFARS), Part 208. The FAR is accessible on the Internet through the GSA home page. The interior designer, or the facility point of contact, should meet with contracting personnel prior to submitting procurement documents for a CID project. This will ensure an understanding of the scope of the CID and the design intent, as well as allowing contracting personnel to plan for the work load. CID products are available through a number of resources. Items may be purchased through Federal Supply Schedules, through UNICOR (Federal Prison Industries) or open market. The FAR establishes the rules of procurement with each of these resources. NAF contracts are also available for projects using NAF funds.

Sources for Acquisition

The FAR establishes Federal Prison Industries, Inc. (FPI) as a mandatory source for products which it manufactures. In ordinary situations, a waiver must be obtained to by-pass UNICOR products. FPI is not a mandatory source for NAF projects or for products bought and used outside the United States. 5

1 GLOSSARY

A/E or A-E

Architect and or Engineer, or their companies

ADAG

Americans with Disabilities Accessibility Guidelines

AF

Air Force

AFCEE

Air Force Center for Environmental Excellence, Brooks AFB TX

AFIT

Air Force Institute of Technology, Wright-Patterson AFB OH

CID

Comprehensive Interior Design

DFARS

Defense FAR Supplement

FAR

Federal Acquisition Regulation

FIDER

Foundation for Interior Design Examination Research

GSA

the General Services Administration

IDIQ

Indefinite Delivery Indefinite Quantity, type of contract

MAJCOM

Major Command (ACC, AMC, USAFE, PACAF, etc.)

MEP

Mechanical, Electrical, and Plumbing

MILCON

Military Construction Program

NAF

Non-Appropriated Funds

NCIDQ

National Council of Interior Design Qualifications

O&M

Operations and Maintenance

SID

Structural Interior Design

TDY

Temporary Duty assignment, term for an Air Force business trip

UFAS

Uniform Federal Accessibility Standards

UNICOR

A division of Federal Prison Industries which produces furniture and furnishings.

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Furniture Systems

2 CHAPTER CONTENTS INTRODUCTION BACKGROUND SYSTEM TYPES PA R T S A N D P I E C E S P O W E R A N D D ATA P R O V I S I O N S BUDGETING FOR FURNITURE SYSTEMS PROGRAMMING FURNITURE SYSTEMS DESIGN ISSUES

INTRODUCTION

LESSONS LEARNED

Furniture systems are a wide range of furniture types comprised of components which combine to create a custom designed work environment to meet specific functional needs. This chapter is intended to give users a working knowledge of the basic types of furniture systems available today. It also touches on other types of furniture systems which have more limited application.

CONSTRUCTION DOCUMENTS B I D / P R O P O S A L E VA L U AT I O N O P E R AT I O N S A N D M A I N T E N A N C E E N V I R O N M E N TA L I S S U E S P O S T- O C C U PA N C Y E VA L U AT I O N

The primary audience for this chapter includes base civil engineers, MAJCOM and base interior designers, base contracting, facility managers and design contractors.

CHANGING WORK STYLES AND SYSTEMS FURNITURE TELECOMMUTING

The secondary audience includes command level personnel and representatives of user groups who may benefit from a general understanding of the types of available furniture systems and their advantages and disadvantages.

M AT R I X G U I D E S P E C I F I C AT I O N S

No manufacturer or product line is mentioned by name except in the matrix section which lists the manufacturers holding current GSA contracts (Federal Supply Schedule, FSC Group 71, Part II, Section E). The three most-used systems are represented in the product lines of most of the major manufacturers; however, UNICOR, at present, markets only a panel supported system. Chapter users should consult manufacturers’ catalogs for specific information on product lines. Though the basic concept of each furniture system type is similar, there is significant variation in detail among manufacturers. We recognize that manufacturers are constantly developing and introducing new products which will eventually be incorporated into the Federal Government’s contracts; therefore, this section will need to be updated from time-to-time. All commercial furniture manufacturers should be able to adhere to the stringent testing performed by BIFMA (Business and Institutional Furniture Manufacturers Association).

BACKGROUND

Systems furniture is ergonomically designed to meet all types of conditions and requirements. Work stations fully defined by panels are no longer perceived to be flexible enough to accommodate the ways more and more people are working and how they will work in the future. The manufacturers are responding and furniture systems continue to evolve. Current technology and modularity remains a driving force behind the design and development of workstations. Some manufacturers have specifications available in both metric and the U.S. standard measurement systems. 1

2 SYSTEM TYPES

The basic advantages of furniture systems are two. The standard unit of measure for the cost of office space is the square foot of floor area. First, furniture systems save floor area by taking advantage of the vertical dimension – using space above work surfaces for storage or filing and by stacking storage and filing components. They are also carefully designed to make every square inch of horizontal area count. The second advantage is that they can be rearranged to accommodate changing needs. There are three basic types of furniture systems: panel-supported, stackable panel and desk-supported. There are combinations and permutations of these and also of some other basic types which are less used. Most panel systems can only accommodate their own components. You can not mount Brand X components on Brand Y panels; however, we understand even this will be changing in the future. A premium is paid for systems furniture, which is the price paid for flexibility to rearrange furniture as missions and work place locations change. This premium is wasted when more than one system’s manufacturer is used in a facility, because it defeats the flexibility for future changes. It is strongly recommended a single manufacturer be used throughout a facility or organization. Another recommendation is to select a system which can be easily converted from panels to floor supported and back again. This furniture type will meet almost any requirement which could arise. Panel-Supported System

This is the original type and is referred to herein as the traditional panel system. Panels are available in a variety of modular heights and widths. They typically have a steel perimeter frame; the core can be of a variety of materials and the panels can be surfaced with any number of materials. Virtually all panel systems have some provision for power and data distribution, though the sophistication of these varies greatly. All product lines incorporate storage units, filing units and work surfaces – mountable at varying heights on the panels – as well as a variety of accessories. This is the system we see most frequently in Air Force installations. It is the basic system offered by UNICOR at this time and a large number of product lines are on the GSA Schedule. Construction, quality of detailing, extent and flexibility of power provisions and materials are reflected in the relative cost of product lines. This system still dominates the industry, though this is changing. The panels can be used as space dividers in non-traditional office areas. These systems can be reconfigured but panel heights, once chosen, cannot be altered; conversion to the somewhat more open work stations, popular now, may require the purchase of additional panels of varying heights.

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2 When you buy a traditional panel you have a panel with a height which can’t be changed. By the late 1980s this came to be viewed as unduly limiting. The result is the stackable panel system.

Stackable Panel System

This system also consists of panels of varying width and height. Once selected, the width is fixed. The height, however, can be increased by stacking one or more additional panels, of the height desired, on top of the base panel. Completed panel height can be anything from the work surface to the ceiling and heights can be changed on-site by adding or deleting panels. Construction details vary, but each stackable unit typically consists of a steel frame designed for easy fastening to the panels above and below. Panel surfaces are referred to as “tiles” and can be left open, glazed or covered with a variety of materials. Like traditional panel systems, stackable systems incorporate a number of options for power and data distribution and also accommodate work surfaces, storage and filing components mountable at varying heights. Since stackable panels are a second generation product, the variety and flexibility of components and power capabilities tend to be greater than in the traditional panel systems. Words of caution: Some manufacturers appear to have stacking panels because the “tiles” can be interchanged. However, the basic frame, which the tiles are attached, is not adjustable in height. A scored pattern of “tiles” on a panel installation does not always mean that it is a stackable system. Some vendors of traditional panels use the scored/grid pattern only as a design motif. Stackable panel systems cost somewhat more than traditional panel systems. Most major lines are on the GSA schedule and more are being added. Stackable panel installations are more easily adapted to some of the newer work station concepts than traditional panel systems. Like traditional panels, stackable panels can be used as space dividers in non-traditional office installations and can be equipped with writing or layout areas. By the early 1990s, major panel users were becoming dissatisfied. The flexibility inherent in the panel systems they purchased was not being used – either it was not really needed or it was too cumbersome to accomplish. The increasing sophistication of the panel construction had also made them increasingly expensive. Too much enclosure inhibited the evolving collaborative work styles. The users began to question how many panels were really needed or, in some situations, if they were needed at all.

Desk-Based Systems

The industry responded with desk-based systems. The work surfaces are floor supported. Vertical structural elements (columns and stanchions) are available that can support shelves, overhead cabinets, and filing components. Privacy is maintained by the use of partitions that can be mounted to the work surface generally no more than 24 inches in height.

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2 Hard-wired power provisions are incorporated into better desk-based systems. These can be extensive and flexible and used in conjunction with electrified panel systems. Data cabling can easily be run in most systems and cable management is comprehensive. Desk-based systems cost less than either traditional or stackable panel systems if used alone. However, these systems are frequently used in combination with one of the panel systems and this can substantially affect the total cost per station. Desk-based systems are well represented on the GSA schedule. These consist of three or four work stations arranged pinwheel fashion around a core or common point. The core element can be used as the power distribution source and can also accommodate air distribution. Few panels are required to form a cluster and the work stations are typically small and basic. Clusters generally take more floor space because they require circulation space on all sides. Clusters are also not easily reconfigured without significantly altering and/or replacing their major parts. The GSA schedule defines clusters and lists vendors; the systems are very economical.

Clusters

Cluster arrangements can be achieved with either panel system or desk-based systems; however, the use of overhead cabinets or shelves would have to be considered and minimized in a five-pod configuration for example. The advantages are the same as for manufactured clusters and the clustered work stations can be customized and equipped to better meet user needs. In these systems, a structural beam, usually incorporating a power raceway, spans between vertical posts. Work surfaces and pedestals are cantilevered off the beam, with the advantage that the work surfaces can be of any length desired – they do not have to span between panel joints, where the mounting brackets are located in panel systems. Overhead storage units and privacy panels are mounted to posts which are extensions of the posts supporting the beam.

Beam-Supported Systems

Beam-supported systems do not lend themselves to frequent reconfiguration; the beam and its supporting posts are the limiting elements. These systems compare in cost to a desk-based system used in combination with one of the panel systems.

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2 All panel systems have bracket-mounted work surface and storage components. These can be mounted to building partitions as well. This usually requires a vertical track, which is secured to the partition, and this track is clearly visible. A few manufacturers have track systems which are specifically designed for mounting to partitions; horizontal tracks concealed by the component being supported are used, so no mounting hardware is visible.

Wall-Based Systems

Good applications for these are where existing partitioning is retained but where the flexibility and appearance of furniture systems components are desirable. Advantage is also in small office areas. Components can be moved horizontally.

Cabinet-Based Systems

Typically used in conjunction with other systems types. These generally consist of relatively tall cabinet units which can be outfitted with shelves or file drawers. Work surfaces can be connected to the cabinets at right angles and traditional panels can often be integrated into groupings of cabinet units. Power and communication/data raceways at the cabinet base and top, with extensions to the beltline, are common. Cabinets can store a great quantity in a small floor space. A variety of finishes are available.

Demountable Walls

Either traditional or stackable panel systems can be used to build full-height partitions, incorporating standard doors where necessary. Either system can be used as an acoustical barrier when sound privacy is an issue. Panels used in this manner and demountable wall systems are not cost effective for the construction of private offices; drywall construction is more economical initially. Demountable walls if reconfigured or moved a few times would be more cost effective and less disruptive. However, be aware that demountable walls are purchased with O&M funding and are not counted against the construction budget. Also they are environmentally friendly by saving landfill space that would be used when changing drywall offices. Some demountable walls have a “universal” track, which allows for Brand X components to be mounted to Brand Y wall track. Existing sprinkler systems and air circulation are important considerations if demountable walls are entertained. If demountable walls are specified and installed correctly, the ceiling tiles shouldn’t have to be cut.

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2 RECOGNIZED SOUND TRANSMISSION CLASS OF C O M M O N PA R T I T I O N I N G M AT E R I A L S

Average Hollow Metal Door Solid Core Wood Door, Not Gasketed 1/4” Safety Laminated Glass 2-1/2” Gypsum Board, 4” Wood Studs 2-5/8” Gypsum Board, Metal Studs Movable Metal Partition Double Laminate Gypsum & Steel Stud Concrete 4” Concrete 6” Concrete 8” Concrete 12” Concrete 16” Concrete Block 4”, Painted Both Sides Concrete Block 6”, Painted Both Sides Concrete Block 8”, Painted Both Sides Concrete Block 12”, Painted Both Sides 1/4” Steel Plate Dual Glazed Windows, 1/4” Thick Lights Staggered Steel Drywall Partition

18 22 34 38-40 42 38-42 50 46 49 51 53 58 41 43 45 48 38 38-42 45

One of the strengths of the furniture systems industry is the imagination which has been used in assuring that different product lines can be used together. Desk-based or free-standing components can be combined with panel systems in almost limitless combinations. So far, these combinations are generally limited to the products of a single manufacturer, though there are initiatives underway to make at least some products adaptable to those of other manufacturers. The future will bring more of these.

Hybrids

PA R T S A N D P I E C E S

Furniture systems are composed of many elements and each product line is unique in some way. However, there is some commonality among parts; the descriptions which follow illustrate some of the common components of which traditional panel, stackable panel and desk-based furniture systems are composed. Traditional Panel

Panel construction differs, but there is typically a perimeter steel frame on a separate base section. The core can be a combination of gypsum, sheet metal, acoustical or non-acoustical, tackable or non-tackable, and other material. Surface materials can be glazed, fabric, laminate, wood or metal.

Stackable Panel Frame and Tiles

Stackable panels typically have a perimeter steel frame, usually resting on a separate base. Core materials vary and some system panels have no core. The “tiles” clip into the frame. Tiles can be covered in a variety of materials or can be glazed. Eliminating tiles, but retaining the frame, saves money and provides a sense of definition with openness; below the work surface, tile deletion or the 6

2 use of perforated tiles improves air circulation and helps dissipate heat from electronic equipment. Non-Modular Panel Connection

Some panel systems can accommodate T or X connections at points other than panel ends. This allows greater flexibility in rearranging panels.

Desk-Supported Work Surface

The supports take the form of structural legs, often called stanchions, at the back corners. The work surface is bracket-mounted off the stanchions. The stanchions can be extended vertically to accommodate overhead storage elements.

Base Levelers

There is almost always some sort of leveling device which adjusts to compensate for unlevel floor conditions. Typically, the base section, powered or unpowered, supports the levelers. To improve airflow in work stations where CPU’s are placed under the work surface, levelers may be used to elevate panels by an inch or more to create some air movement.

Panel-to-Panel Connection

Each manufacturer uses somewhat different panel connectors. Here, a section at the top “grabs” the panel on each side and is tightened by turning a threaded rod. Narrow, well-detailed and consistent vertical panel joints are typical of better-designed systems.

Panel-to-Post Connection

Here, the panel connector device takes the form of a vertical column, incorporating slots for mounting work surfaces and storage units. This system alleviates panel creep.

Typical Panel End

Sometimes the slots for component mounting are incorporated into the end of the panel, rather than in the panel connector device.

End Trim Piece

Configurations vary, but panels always have a snap-on trim piece at exposed panel ends. Some manufacturers treat this piece as a design device to give their product a distinctive appearance.

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2 Most systems have an available tray at the top of the panels which can accommodate communication and data cable. With or without the cable tray there is a top trim piece which can take a number of configurations. Panel-top cable trays do not work with panels of varying heights.

Panel Cap with Cable Tray

Fiber optic cable requires gentle bends (usually a minimum 4 inch radius) at corners. Corner sections of most systems will accommodate this.

Corner Piece with Cable Shown

Pedestal-Floor, Suspended, Wheeled, Bracket

Pedestals – usually called “peds” – incorporate storage or files. They can be floor-supported, in which case they can also be used to support work surfaces; bracket-mounted from panels or desk-based system stanchions; suspended from the work surface; or mounted on casters for versatility.

Overhead Storage Unit -– Ways to Mount

Overhead storage or filing components are bracket-mounted and can be mounted to panels, to vertical stanchions for desk-based systems or to tracks mounted to building partitions (wall mounted).

Overhead Storage Unit Doors

Doors can lift and roll over the unit top, can lift and slide over the top or lift and slide under the top. Some have pneumatic lifts for ease of operation. Surface materials vary; fabric surfaces tend to soil.

Desk-Based Corner Table

Corner units to make an L transition in desk-based system units can be curved or square. Cable troughs and raceways continue around the corner and power can be supplied from the pedestal.

Peninsular Work Surface

A peninsular work surface extending beyond the end of adjoining work stations makes a good place for informal meetings. Mounting these on casters makes them usable as free-standing conference tables.

Some manufacturers produce work surfaces to be either left or right handed, but universal design is also available. Universal design eliminates the number of parts to count when ordering and helps eliminate ordering errors. Reconfiguring universal parts is more readily accomplished since all ends are finished and will work either as left or right handed. There are conditions when a handed work surface provides a better solution. It should be evaluated case by case.

Universal Design Work Surfaces

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2 Split Level Table Work Station

Available from several manufacturers, split level work surfaces allow each surface to be adjusted independently, even to stand-up height. Manual adjustment takes little effort and power adjustment is also available. Adjustment device should be integrated and not a separate part which can be misplaced.

Vertical Storage Unit with Power

Vertical storage units can accommodate power and data distribution through the base or through the top.

Portable Work Surface Companion

These portable units provide storage and can also accommodate a working surface for laptop computing and a place to secure the laptop while plugged in and charging.

Power Base

Panel bases provide the most common raceway for power distribution. Knockout ports provide locations for outlets. A manufacturer-supplied power feed connects the raceway to building power.

Belt Power Strip

More and more systems are providing a power raceway above work surface height, for the convenience of users and installers alike.

Vertical Power

Power can be extended vertically through stackable panels and in some traditional panels as well. Or, vertical power raceways can be incorporated, extending to the ceiling if this is the power source. In some traditional panel systems, power is brought from the powered base to the beltline with a vertical power panel. One of these is required at each point where power above the work surface is required.

Vertical Power Panel

Power at the work surface can be provided at small pedestals mounted to the surface from the vertical stanchions of desk-based components, from vertical power panels or from a continuous horizontal raceway.

Desk Top Power

Desk-Based Data Raceway

Data raceways can be added to desk-based systems, often concealed behind modesty panels.

Cable Trough

Cable troughs to contain the tangle of chords and cables are typically provided beneath work surfaces in all systems. These must usually be specified as an accessory.

Panel Top Ambient Light

Ambient up-lights provide diffuse reflected light in the work station, where it is needed. Most ceiling fixtures could be eliminated using this type fixture over large areas. 9

2 Under Storage Task Light

Every manufacturer has a task light which is mounted to the underside of overhead storage units. They provide general illumination but not necessarily the right light for specific tasks.

Bracket-Mounted Task Light

Bracket-mounted task lights fit into the panel or stanchion slots which also secure storage units and work surfaces. With the best of these you can get the light where it’s needed.

Desk-Based Screen

Screens to increase visual privacy can be bracket mounted to desk-based work surfaces.

Desk-Based Modesty Panel

Modesty panels are typically provided at exposed fronts of desk-based system units. These are also used to conceal data raceways as well.

Deep-Drawer at Knee Space

Dual-depth drawers which slide under the work surface provide storage with no loss of knee space. The front is shallow for pencils (or for placement of the keyboard) while the back is deep enough for filing or personal storage. All panels have provision for an accessory rail or rails. Many rails are generic, i.e. they work on panels supplied by a number of manufacturers.

Accessory Rail, Tool Bar or Accessory Tiles on Panel

Accessory rails can also be mounted to desk-based systems, either mounted to vertical stanchions or cantilevered off the work surface. These are also typically generic.

Accessory Rail on Desk-Based Unit

Every manufacturer offers a number of different accessories including paper management accessories (file holders, letter trays), telephone stands, small white boards, pencil cups and computer support accessories.

Accessories

Slide-out drawers for CPUs get them off the floor, provide ventilation and good accessibility for service.

Central Processing Unit Drawer

A channel-shaped section slips over the edge of the work surfaces in an L configuration to provide a 45 degree position for computer use.

Slip-on 45 Degree Corner Adapter

Every manufacturer also offers a number of different accessories with ergonomic benefits including lumbar support pads, wrist pads, foot rests, and adjustable keyboard trays.

Ergonomic Accessories (refer to Air Force Ergonomic & Environmental Standards for further information)

Adjustable monitor supports allow users of all sizes to get the right elevation and tilt of the monitor screen. Monitors may also be mounted under the work surfaces. This is beneficial for certain conditions. (Examples: when user’s workspace is limited and/or user’s computer time is not extensive or when confidentiality is important).

Monitor Support

Adjustable mouse pads, mounted to the keyboard tray, provide a variety of positions for right or left-handed mouse users. Mouse pad should be at the same height as keyboard to avoid wrist problems.

Separately Adjustable Mouse Pad

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2 Adjustable Integral Wrist Rest

Adjustable wrist rests attached to the keyboard tray can be adjusted for the comfort of the user.

Tools

Tools – the fewer required the simpler it is to make the changes which make furniture systems really work for you. At least one manufacturer says that only one tool is required for one of its lines.

P O W E R & D ATA P R O V I S I O N S

Coordination

A frequent problem is the lack of coordination between the civil engineers and the communication squadron regarding furniture systems power and data provisions. Provisions for furniture systems electrical requirements must be made as a part of the construction documents. A timeline is also necessary to allow for electrical and communications hookup after the furniture installation.

Power

Power in furniture systems is distributed in enclosed raceways. In panels, these are almost always at the base and the metal housing forms the panel base. Secondary raceways at work surface height (beltline) can be installed in most stackable panel systems; power at the work surface in traditional panel systems is supplied by vertical raceway extensions or vertical power panels installed where power is required. In desk-based systems the raceway is usually mounted under the work surfaces with vertical extensions in the stanchions. Each panel is either powered or unpowered; unpowered panels are more economical. Jumpers, typically sections of flexible conduit, are used to extend power through unpowered panels to the next powered panel. Outlets occur only in powered panels. Raceways typically are 8-wire (3-4 circuits) and the power wires can be configured in several ways. Load requirements determine the length of run of powered/unpowered panels between connections to the building power source.

Power/Communication/Data Separation

It was originally believed that power and communication/data wiring should be separated by one meter to eliminate electromagnetic interference (EMI). Most data cable is now Category 5. Some engineers maintain that no separation is required between this category cable and power wiring while others believe that they should be separated.

Communication/Data

The raceways in most furniture systems will accommodate communication and data wiring, separated from the power wiring by some form of barrier. In panels this means that the comm/data wiring would be at the base. In deskbased systems this cable would be in the raceway just under the work surface; separate data raceways are also used, paralleling the power raceway. Also used for panel installations are raceways for communication and data mounted at the tops of the panels. To access these, the top cap is removed and the cables laid into the raceway, with drops through panels (where possible) or through panel connector assemblies. This location provides separation, but also easy installation inasmuch as the installer does not have to enter work stations 11

2 to access a base raceway. These raceways cannot be used when panels are of varying heights. Integrated Wiring

Certain manufacturers allow power/communication/data wiring to be specified as integral parts of the panel. It is possible to divide the work stations into zones. Multi-service feeder cables can be installed from the wiring closet to points within each zone which in turn feeds the receptacles within each work station. This eliminates the need to reroute, remove, or recable each panel each time a work station is reconfigured.

Fiber Optic Cable

Where fiber is proposed for use inside a building, care should be used in selecting furniture systems which can accommodate it. Typically, minimum bends are 4 inch radius. Most, but not all, system corner assemblies and raceways can accommodate this.

Connection to Building Power

All power from furniture system components must be connected to the building power supply by a licensed electrician using a power feed. The power feed, usually like a section of flexible conduit, is supplied by the panel manufacturer and has a device to connect to the raceway. It is connected to the building power by splicing wires. The following are some of the termination devices for building power which you may encounter.

Wall Supply

Simple and inexpensive, a wall box (junction box or J-box) is the obvious choice where a panel or desk-based piece is near a partition or a column which can be furred out.

Ceiling Supply

If no walls or columns are available, ceiling supply is the most economical. Power poles can be used, though they are almost universally disliked because they break up established unity. Their use should be kept to a minimum in order to prevent the creation of an unsightly forest of power poles. Some panel manufacturers offer extensions of vertical raceways which blend with the panels better than power poles. Architectural devices can be incorporated to provide ceiling supply. Sometimes called portals, these are usually fake columns, though they can be treated in a manner which reinforces the overall design.

Flat Wire

If no floor or wall box is available where needed, flat wire can bridge the gap between building power outlet and systems installation. Use only under carpet tile. Wheeled cart traffic can disrupt some data transmissions.

Tombstones

These raised metal monuments can be added by coring the floor slab but may not occur precisely where you want them because they must miss structural obstructions below the floor. They cannot be used where there is no access from below (including slabs on grade) unless the electrical rough-in is already in place. Tombstones must miss storage/filing pedestals under work surfaces and tend to be awkward when they occur in knee spaces below work surfaces.

12

2 Floor Boxes

These come in a variety of configurations but have surfaces flush with the floor, eliminating obstructions within work stations except for the conduit necessary between the box and the base raceway. Adding a floor box is very expensive; they should be designed into the building. As with tombstones, precise location is usually not possible because they must avoid structural obstructions below the slab.

Access Floor

The most flexible, but justifiable only in areas with very intensive communication and data requirements. Conduit can drop through floor at any point.

BUDGETING FOR FURNITURE SYSTEMS

Furniture systems represent a significant portion of the cost of a project housing office functions. It is essential that their cost be budgeted into the project from its inception. The time involved in furniture systems acquisition must also be budgeted into the project from the beginning. Be sure, in large projects, to build adequate time into the schedule for programming. Be aware that the lead-time for the furniture system acquisition can take several months. Specific details on budget and procurement are contained in the acquisitions chapter. Furniture systems can be part of a SID project if they are specifically identified on the DD Form 1391. They are O&M funded and can be included in the general construction contract along with such items as built-in casework. Furniture systems are listed on the DD Form 1391 as a non-add entry in Block 9 for “Equipment Provided from Other Appropriations”. In Block 12b, the furniture systems should be as an O&M funded item, the fiscal year the funds are requested and the line item cost. Accessories can account for a significant portion of the furniture systems package and should be budgeted with the basic system components.

PROGRAMMING FURNITURE SYSTEMS

The programmer will find input from three levels to be of value in making determinations regarding what to plan and design: from the user; from the department head; and from a senior manager. The design cannot respond to every need, but a thorough programming effort will identify a range of work station types which satisfy most needs and which can be provided with additional or special components to address specific user needs. The following are items which could be included on programming questionnaires circulated to the three groups. No form replaces a personal programming conference and this should be done wherever possible. Future work station users supply the following information • Time of day when most difficult tasks are faced • Number of hours per week spent reading • Type of reading, e.g. memos, orders, computer reports, creative materials, sorting/collection 13

2 • • • • • • • • • • •

•

• • • • •

• • • • •

Number of hours per week spent at VDT screen Number of hours per week spent writing Proportion of writing time spent sitting vs. standing Number of hours per week spent in computer input, phone calls received and placed, and intercom Number of hours per week that you are away from your work station Who visits you in your work space, how often, for what purpose and for how long Whose work spaces do you visit, how often, for what purpose and for how long Average number of times per day that you enter and leave your work space Percentages of your work which is confidential, including paperwork, conferences and telephone conversations Percentage of time that your tasks require isolation for concentration and listing of these tasks Frequency with which you need access to files aside from what is close at hand, including: access when on telephone; access once or twice daily; frequent access within 15-30 minutes; occasionally; never Composition of files in your work area, including: contracts; reports; correspondence; data tapes; diskettes; financial information; employee records; other. Type of filing systems used, including: vertical; lateral; portable Number of separate projects worked on in the average day, including the following task types: keyboard; writing; other. Number of active projects going on at the same time Duration of paper tasks: one hour; four hours; one day; one week; longer List of items normally on work surface: CPU; VDT; keyboard; mouse; printer; telephone; in/out trays; folders; computer printouts; writing pads; paper piles. Are you right or left handed List of items needed in your work space: computer; printer; telephone; typewriter; calculator; dictation equipment Supplies needed in your work space: letterhead; notebooks; forms; other Items for which you need lockable storage: files; supplies; currency; reference materials; personal items Statement of aspects of the work environment that you like or consider helpful in your work

Department heads take a broader view of the organization and can provide the following more general information. • Diagram of organizational structure • Description of services provided by your unit, focusing on a typical workday and the type of interaction or activity in which you and members of your unit engage • Listing of employees in your unit indicating usable square footage appropriate for each and the type of work area needed, e.g. private work station, shared private work station, open work station • Diagram indicating adjacency requirements among the various staff components of your unit 14

2 • Indication of contact between personnel of your unit and: personnel of other on-base units; vendors; contractors; general public; other • Define computer screen orientation in terms of security concerns when users are away from their desks • Identify requirements for safes and security restrictions • Existing or proposed power provisions and the availability of clean power • Identification of conference facilities required by your unit: formal and private; semi-private; informal. Also, a listing of equipment required for each space • Number of file drawers (vertical, lateral or other) which your unit presently has, together with a projection of need over the next five years. Also, indicate whether or not the files are active and are secured • Number of linear feet of shelving which your unit presently has together with a projection of need over the next five years • Listing of equipment required by your unit: computer stations; drafting stations; fax; printer; plotter; copier. Also, the power requirements and what pieces require dedicated circuits. Indicate future equipment needs which are known Senior management possesses information which will chart future directions which is very important to designers. • Identification of future equipment considered for the unit in the new layout of which middle management may not be aware • Substantial changes contemplated for the unit structure which could impact the new layout • Description of shortcomings of existing unit layout • Description of image which the new office layout should communicate • Three to five adjectives that would best describe the atmosphere of the new office layout to unit personnel and visitors

DESIGN ISSUES

• Layout • Evaluation of the programmatic material will yield patterns which will begin to suggest the basic design of a range of work stations. These include: – Commonality in terms of basic tasks – Storage needs – Equipment needs – Shared equipment needs – Requirements for confidentiality – Need for privacy – Patterns of collaborative work – Formal and informal conference spaces – Need for conferencing space within work stations – Adjacency requirements based on work process – Telephone/networking requirements More specific guidance on the interior design or space planning services will be included in the acquisitions chapter. 15

2 People aren’t made with cookie cutters and work stations shouldn’t be either. Develop a series of basic work station designs, then customize individual stations with storage and filing components and accessories to meet the specific requirements of the user. Recognize and express in the design, the differences in the jobs of the various users. Status should be related to the task performed and recognized with upgraded materials and better accessory packages, not by increasing the square footage beyond that which the task justifies. Building code regulations for corridor widths and dead end corridors typically apply to systems furniture layouts. Consult your code. Life safety issues must also be considered and codes consulted for specific issues such as egress, panel heights, and buildings with or without a sprinkler systems. Field measurements are essential to verify actual clear dimensions available. Modifying components to fit existing conditions is costly and can void the warranty. Require vendors to provide record drawings, both in hard copy form and electronic medium form, along with a products parts list (including product numbers). Panel creep involves the addition of inches along a run of panels due to connections from panel-to-panel. These inches can add up to a significant dimension per the number of panel connections. Panel-to-post connection requires measurement from post centerline to centerline resulting in accurate dimensioning and no creep.

Do not rely on the construction documents floor plans. Check the lighting, power, communication and fire alarm plans. Identify all elements and devices which could be in conflict with your installation and then verify the actual placement of these devices. Particularly troublesome devices are thermostats, fire alarm components, air handlers, control panels and sprinkler heads. Consult your code. Have final layouts reviewed and approved by CE/MAJCOM design staff, Fire Marshall, and Safety prior to ordering. If traditional panels are used, the height should be held to the minimum commensurate with privacy requirements and the need for overhead storage. Varying the panel heights adds interest, but could limit flexibility in rearrangement. If stackable panels are used, consideration should be given to a base panel height just above the work surface, with additional units stacked on where 16

2 required for privacy or overhead storage. This gives maximum flexibility for future rearrangement. If overhead storage units are stacked, manufacturers often require equal distribution on either side of the panel. Consideration should be given to the strength of the connector that attaches the panel to the next panel. Panels are only as strong as their connectors. It is generally less expensive if freestanding files or bookshelves are used rather than stacking overhead storage units. Carpet tile is preferable for use in areas where furniture systems are to be installed. Replacing carpet tile under panels and desk-supported elements is laborious, but easy compared to replacing roll goods. The vendor is responsible for checking the field measurements and for all code and ADA compliance. The government’s representative, such as the AE or an in-house knowledgeable party, is responsible for checking the construction documents. A vendor should never break a life safety code to please a customer.

Responsibilities

Furniture systems accommodate well. The ability to reconfigure them to provide more maneuvering room and to adjust the heights of work surfaces and storage components make accommodation for the mobility impaired relatively easy. Pedestal units suspended from the work surface allow clear toe space for maneuvering. Pedestal-base tables are more wheelchair friendly, but leg-supported tables are preferable when someone uses the table edge for support. Power and data outlets above the work surface are easier to reach. Some drawer/door pulls are easier to grasp than others.

Accommodation for the Disabled

For those with visual impairments, work surfaces which are medium to light in tone should be used in lieu of dark tones or white. Contrasting-color edge banding make edges more visible. Rounded corners and edge banding are preferable to sharp corners. More and more designs are cognizant of universal design. Upgrading Programs

Leading manufacturers have programs for upgrading existing products. Surfaces can be recovered and there are retrofit products for components in excess of 20 years old. These include provisions for power distribution, data cabling, wire management, storage and filing components and accessories. This long-term commitment to product improvement reduces life-cycle costs while ensuring that installations can be kept up to date visually as well as technologically.

Acoustics

Typewriters and dot printers are noisemakers of the past. The use of acoustical ceilings and carpet is virtually universal. The acoustically absorptive quality of panel products is not as important as it once was. Acceptable office environments can be achieved using all, or mostly all, hard surfaces. Where confidentiality of speech is a consideration, consider special acoustical cores for the panels. The cost of acoustical panels can be up to 10% more expensive than non-acoustical panels. Once components, such as tackboards and overhead cabinets are added, this extra cost is wasted. Acoustical panels should 17

2 only be installed in areas where their benefits are actually used. In certain situations providing suitable background noise or white sound can blend speech into the background to prevent conversation from being overheard. Integration of Lighting

All systems offer standard task lights, usually either fluorescent strips mounted to the underside of overhead storage units or bracket-mounted to a vertical support or anchorage element. Many are interchangeable among manufacturers. Most provide diffused general light on the work surface but do not necessarily provide appropriate background light for computer users or adequate lighting for document holders. Some manufacturers offer ambient up-lighting fixtures which can be mounted to the tops of panels or stanchion-mounted to desk-supported units. In large installations these can almost totally replace ceiling fixtures, providing diffuse reflected light at the work stations, where it is needed.

Materials

Combinations of basic and upgrade materials for panels, work surfaces, pedestals and overhead filing/storage units can be used to enhance status or create a hierarchy of work station design. If dark panel colors are used in large areas they tend to drink light and can make the installation appear somber or gloomy, except in areas with abundant natural light. They can also create undesirable visual contrasts for writing and as backgrounds for work at VDTs. Material selection must be considered in concert with the lighting conditions. For example, an application where dark colors may be beneficial is one where a low level of general lighting and minimal glare is necessary for intense computer applications. A panel fabric with a medium color value and a subtle pattern is a good soil hiding device.

LESSONS LEARNED

Electrical/Communication Coordination

Proper coordination between all parties involved in providing power and data is necessary to the installation of a furniture system. Refer to Coordination (page 11 of this chapter).

Creep

Creep can cause the addition of unplanned inches to a row of panels. If not planned for, the problem may only be discovered during installation. Refer to creep paragraph of Design Issues (page 16 of this chapter).

Ergonomics

The mouse pad and keyboard should be a contiguous/integrated unit. It should not be necessary to reach for them from awkward positions. Monitors should be positioned where the user should not have to look up to the screen.

Loading Factors

Panel runs require counter supports and perpendicular support at intervals to avoid tipping over. Verification of existing conditions with construction drawings is necessary to avoid finding an unforeseen column or chase or any conflicting dimension during installation. 18

2 Additional Items

Sprinkler heads need a minimum of 12” of space to pop-down and water distribution cannot be blocked. Exit signs must be visible from all points within an area when standing. Maintain minimum corridor space. Avoid winding, dead-end walkways. Ensure compliance with ADA CONSTRUCTION DOCUMENTS

Construction Drawings

The requirements for construction drawings for furniture systems for Air Force projects are set forth in the Air Force Interior Design Presentation Format.

Specifications

Two sample specifications, one for desk based and one for stackable, based on U.S. Army Corps of Engineers Guide Specification Section 12705 are included at the end of this chapter. The following are general specification requirements which should be considered for any installation. A computerized inventory of each part and piece comprising the installation should be required of the vendor. The identity of the component is required not just the product number. When the installation is reconfigured, knowing sizes and quantities of various components simplifies the revised layout.

Component Inventory

CAD files of the completed installation, in a format usable by the base civil engineering staff and reflecting modifications made during installation, should be required of the vendor.

As-Built CAD Files

Installers must be licensed or certified by the manufacturer of the system which is provided. This should be both specified and verified prior to award of contract.

Installation Provisions

Some installations will require the presence of security personnel during working hours. Identify the party responsible for paying for security costs which may be incurred. Specify the make-up of the installation crews. A good composition is one supervisor, two or three trained mechanics and three or four movers. Don’t specify the unreasonable. Find out from the manufacturer’s representative how many man-hours will be required to assemble one of your typical work stations, from start of unloading to completion of clean-up. State your timetable for installation in the specifications. Let the bidders know if night work is possible. Consider limiting the hours worked per shift; the quality of work will drop off with excessively long shifts. A licensed electrician is required to make hard-wired connections to the building power source. Identify the party responsible for retaining the electrician – supplier, installer or the base. Warranties are available from one year to lifetime (with some exclusions). You will pay for what you specify, so specify only what you need. In most cases it’s very difficult to anticipate the use of a system or product more than ten years out.

Warranty

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2 B I D / P R O P O S A L E VA L U AT I O N

In evaluating bids all parties should be aware that more than just the bottom line needs to be considered. For example, if the specifications call for tackboards and the bidder comes in with tackable panels instead, in order to lower the bottom line, take into consideration that some tackable panels are not really tackable. Require each vendor to provide a mock-up workstation of their exact product as bid, so the buyer can examine what they will be getting first hand before awarding furniture contract.

O P E R AT I O N S & M A I N T E N A N C E

Determine who will be responsible for retaining the list of components which comprise any installation. The list should be updated as new components are acquired, existing components refurbished or damaged components eliminated. Make sure the list of components state the identity and not just the product number. If the installation is reconfigured, update the CAD files to reflect this and reference the components list so that there is a record of what is used where. Reconfiguring a furniture systems installation without the presence of a licensed installer can void the warranty.

E N V I R O N M E N TA L I S S U E S

The furniture industry in general is making a genuine effort toward sustainable design, though some manufacturers are much further along than others. The Air Force should encourage these efforts by considering sustainability issues in the products selected for its projects. Initiatives in this field, which are documented in product literature, include reduction of VOCs by the use of powder coatings, use of low solvent coating processes and solvent-free or low-solvent solutions for adhesives, foams and wood finishing products. Wood is obtained from domestic sources or from tropical forests only where documentation is available of management according to sustained yield principles, e.g. excess materials are eliminated from products and aggressive programs reduce manufacturing waste and recycle its byproducts.

Green Manufacturing

Several furniture system manufacturers have initiated programs for the purchase of their early products for remanufacture and resale at prices substantially less than for new elements. GSA Schedule pricing for new products is so advantageous that it unfortunately makes these remanufactured products generally uncompetitive for AF projects.

Recycled Products

20

2 Packaging

Furniture system components can be shipped either in cardboard cartons or blanket-wrapped. Carton packing generates an enormous amount of waste. Blanket-wrapping should be required for all large AF projects; however, it is generally not available for orders smaller than one truckload.

P O S T- O C C U PA N C Y E VA L U AT I O N

Soliciting feedback from those occupying work stations in the installations we have designed is the only positive way to ensure that the design has responded to their needs and that mistakes are identified so that they are not repeated. The adaptable nature of furniture systems makes it relatively easy to correct mistakes or miscalculations by reconfiguration and retrofit. A POE should ask the following. • Do the work surfaces accommodate the tasks which you perform and the equipment you use to accomplish them? • Is adequate storage available to house the materials you use on a regular basis? • Are power and data outlets available where needed and can they be relocated if the need arises? • Is ambient and task lighting available and adequate? • Does the office layout encourage interaction among personnel? • Does your work space provide an environment conducive to concentration? How might this be improved? • Is your work space a pleasant place to be? How might this be improved?

CHANGING WORK STYLES AND SYSTEMS FURNITURE

The offices we work in today are very different from those of 15 years ago and those of 15 years from now will be far more different still. The pace of change in the Air Force will not be that of the private sector, but the basic forces which drive change are the same. Downsizing is a reality everywhere and the Air Force will see a flattening in the organization of many units. The imperatives of the do more with less business climate are already prodding the Air Force to adopt new technologies. With these basic changes a certainty, how does office planning and design respond? A few things are clear. Space will be more universally used as a tool for productivity, not a measure of status. The ability to adapt to changing project and work process needs quickly, with minimum disruption and at minimal cost, will be essential. Flexibility will be even more important and the role of furniture systems will be even greater than in the past. But the systems will also change. There will still be panels, but far fewer of them than in the past, and layouts will be less rectilinear. Mobility – the ability to change work station configurations quickly – will be one of the key elements in system selection. It’s already here in some systems where components including work surfaces, carts, lockers, tables, pedestals and communications tools such as easels and 21

2 display items are on wheels. Work stations will consist of combinations of relatively fixed and completely mobile elements. All of this will enable office organizations and individual users to take control of their surroundings, independent of an installer’s schedule. The following are descriptions and illustrations of some of the alternative concepts which reflect these changing work styles. None will be ideal for any installation, but elements of one or more may have application when used in combination with more traditional layouts. A rigorous programming effort will indicate the right mix. Teaming

The term is over-used but the concept is a reality. Organizations are forming self-managed work units as never before. The goal is to make employees accessible to one another, enhancing collaboration, improving communications and increasing productivity – all while helping organizations run lean. Teaming layouts have fewer barriers and more common space that promotes mentoring and collaborative work. It does not save space overall, but redistributes it; the physical limits of work stations are not precisely defined and the distinction between an individual’s space and common space is blurred.

Hoteling

More people are in their offices less and less of the time, accomplishing their work on the road or at a remote assignment. Hoteling is a space-effective way to provide a home base for some of these workers in some situations. Unassigned work stations providing work surfaces, panels if appropriate, telephones, power and data ports, etc. are either reserved ahead or assigned on a daily basis by a facility manager. Workers are provided with a dedicated locker and, usually, a mobile pedestal which contains filing material and lockable storage.

22

2 Office in a Box

There are only a few of these on the market and manufacturers are still experimenting as to what and how much to incorporate into them. Some users see the concept as ideal for temporary offices to staff up for a project, as an element to complement teaming arrangement by providing a space for private work or as the work station in a hoteling concept. It could also be shipped to a remote location to serve as a site office. One unit on the market is somewhat permanent and can be closed off with a sliding door. Another is on casters and can be completely folded up to resemble a piece of furniture.

TELECOMMUTING

Not new, telecommuting has been around for over 20 years. It works for people who do most of their work away from the office but must remain electronically connected. Telecommuting lends itself well to the hoteling concept. In another variation, employees work in a facility near their work location owned by the employer. GSA maintains such facilities in the Washington, DC area for its staffers. The drawback to telecommuting is that the telecommuter is having to maintain or coordinate the repair of complicated office equipment. Telecommuting works best as an adjunct to the office rather than a replacement.

M AT R I X

For the user’s convenience, we have categorized all the current Federal Government Furniture Systems Contractors into panel supported, stackable, cluster, floor-to-ceiling walls, desk-base, beam-supported, wall-based, cabinetbase, hybrid and work stations accessories. PA N E L S U P P O R T E D S Y S T E M S

Contractor Advance Office Concepts Allsteel, Inc. Allsteel, Inc. The Alma Group American Seating American Seating Artopex Plus, Inc ASC Office Environments Cano Corp. Capitol Furniture Dist. Co. CenterCore Group Domore (continued on next page)

23

Product Name Status Seeker II 8000 Series Aurora Framework Office Invitation Wood Diversified’s Delta La-Z-Boy’s RJ Plus II Spacemaker 2000 Series System 7

Contract # GS-29F-0227G GS-29F-0120G GS-29F-0120G GS-29F-0182G GS-29F-0124G GS-29F-0124G GS-29F-0200G GS-29F-0162G GS-29F-0218G GS-29F-0135G GS-29F-0145G GS-29F-0182G

2 PA N E L S U P P O R T E D S Y S T E M S ( C O N T. )

Contractor Executive Office Concepts Flex-Y-Plan Industries GF Office Furniture Glen O’Brien Partition Hamilton Sorter Haworth, Inc Haworth, Inc Herman Miller Herman Miller Herman Miller The Hon Co. The Hon Co. Interior Systems Invincible Office Furniture Kimball International Knoll, Inc. Knoll, Inc. Marvel Group Packard Industries Panel Concepts Panel Concepts Pleion Corp Rosemount Office Systems Rosemount Office Systems Southern Metal Industries Steelcase, Inc. TAB Products Tibbet, Inc. Transwall Corp Trendway Corp UNICOR

Product Name Options Workplace System OPS/Connections Opus One Places Unigroup Action Office Series 1 Action Office Series 2 Action Office Series 3 Concensys Simplicity II Systems Furniture Cetra Equity Morrison Network Unison Officenter 2000 Top Line Bottom Line Basic Solutions Private Spaces Synerflex Series 9000 Panels & Posts Soundivider Choices Systems XXI

Contract # GS-29F-0214G GS-29F-0201G GS-29F-0139G GS-29F-0215G GS-29F-0194G GS-29F-0137G GS-29F-0137G GS-29F-0150G GS-29F-0150G GS-29F-0150G GS-29F-0163G GS-29F-0163G GS-29F-0208G GS-29F-0203G GS-29F-0177G GS-29F-0140G GS-29F-0140G GS-29F-0168G GS-29F-0176G GS-29F-0172G GS-29F-0172G GS-29F-0180G GS-29F-0152G GS-29F-0152G GS-29F-0213G GS-29F-0141G GS-29F-0116G GS-29F-0183G GS-29F-0165G Mandatory

S TA C K A B L E PA N E L S Y S T E M S

Contractor ASC Office Environments Haworth Herman Miller Kimball International Knoll Transwall

Product Name Diversified’s Delta Premise Ethospace Cetra Reff Reasons

Contract # GS-29F-0162G GS-29F-0137G GS-29F-0150G GS-29F-0177G GS-29F-0140G GS-29F-0114G

C L U S T E R W O R K S TAT I O N S Y S T E M S

Contractor ASC Office Environment CenterCore Datum Filing Systems (continued on next page)

24

Product Name Diversified’s Delta Spacemaker 2000 Apollo

Contract # GS-29F-0162G GS-29F-0145G GS-29F-0185G

2 C L U S T E R W O R K S TAT I O N S Y S T E M S ( C O N T. )

Contractor Datum Filing Systems Domore Executive Office Concepts Hamilton Sorter Knoll Packard Industries Southern Metal Industries TAB Products Transwall Corp Trendway Corp

Product Name Eclipse Series System 7 Options Equity Axis Synerflex Cluster Workstation Soundivider Choices

Contract # GS-29F-0185G GS-29F-0182G GS-29F-0214G GS-29F-0194G GS-29F-0140G GS-29F-0176G GS-29F-0213G GS-29F-0116G GS-29F-0114G GS-29F-0165G

F L O O R T O C E I L I N G WA L L S

Contractor Artopex Plus, Inc. ASC Office Environments Herman Miller Interior Systems, Inc. Knoll Transwall Corp Transwall Corp Trendway Corp

Product Name

Reff Corporate Twinline TrendWall

Contract # GS-29F-0200G GS-29F-0162G GS-29F-0150G GS-29F-0208G GS-29F-0140G GS-29F-0114G GS-29F-0114G GS-29F-0165G

Product Name Diversified’s Series 4300 La-Z-Boy’s RJ Plus II Options WCF System Factors Modular OPS Desk Collection Stratum Desk Connections Desk Crossings Premise Tango Arrio Newhouse Group Relay Synergy Master Series Cetra Footprint Morrison Network Desk Systems Ensemble Omni Space/Station

Contract # GS-29F-0161G GS-29F-0135G GS-29F-0214G GS-29F-0214G GS-29F-0201G GS-29F-0139G GS-29F-0139G GS-29F-0139G GS-29F-0228D GS-29F-0137G GS-29F-0137G GS-29F-0150G GS-29F-0150G GS-29F-0150G GS-29F-0117G GS-29F-0117G GS-29F-0177G GS-29F-0177G GS-29F-0140G GS -29F-0199G GS-29F-0168G GS-29F-0113G

Diversified Delta V-Wall

DESK-BASED SYSTEMS

Contractor ASC Office Environments Capitol Furniture Dist. Co. Executive Office Concepts Executive Office Concepts Flex-Y-Plan GF Office Furniture GF Office Furniture GF Office Furniture Haworth Haworth Haworth Herman Miller Herman Miller Herman Miller Jax International Jax International Kimball International Kimball International Knoll, Inc. Marvel Marvel Group Omni International (continued on next page)

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2 D E S K - B A S E D S Y S T E M S ( C O N T. )

Contractor Southern Metal Industries Steelcase Steelcase Watson Furniture Systems

Product Name Interface Context Ellipse Basik 1

Contract # GS-29F-0213G GS-29F-0141G GS-29F-0153G GS-29F-0109G

BEAM-SUPPORTED SYSTEMS

Contractor Haworth Rosemount Office Systems

Product Name Race Velocity System

Contract # GS-29F-0137G GS-29F-0152G

Product Name Footprint

Contract # GS-29F-0177G

WA L L - B A S E D S Y S T E M S

Contractor Kimball International

C A B I N E T- B A S E D S Y S T E M S

Contractor Herman Miller

Product Name Liaison

Contract # GS-29F-0150G

Product Name Personal Harbors

Contract # GS-29F-0153G

HYBRIDS

Contractor Steelcase

W O R K S TAT I O N A C C E S S O R I E S

Contractor Knoll Knoll Steelcase Steelcase

Product Name Orchestra Knoll Extra Details Details

Contract # GS-29F-0140G GS-29F-0140G GS-29F-0141G GS-29F-0153G

G U I D E S P E C I F I C AT I O N S

Refer to Stackable Panel Furniture Systems Guide Specifications. Refer to Desk-Based Furniture Systems Guide Specifications. Contributing manufacturers: Centercore Haworth Herman Miller Kimball Knoll Steelcase Transwall

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ATTACHMENT 1:

GUIDE SPECIFICATION FOR FURNITURE SYSTEMS (COE)

UFGS

************************************************************************** DEPARTMENT OF THE ARMY CEGS-12705 (January 2001) U.S. ARMY CORPS OF ENGINEERS -------------------------Superseding CEGS-12705 (November 1999) GUIDE SPECIFICATION FOR CONSTRUCTION **************************************************************************

SECTION TABLE OF CONTENTS DIVISION 12 - FURNISHINGS SECTION 12705 FURNITURE SYSTEMS 01/01

PART 1

GENERAL

1.1 REFERENCES 1.2 GENERAL 1.3 SUBMITTALS 1.4 DELIVERY, STORAGE, AND HANDLING 1.5 PATTERN AND COLOR 1.6 ALTERNATE DESIGN 1.6.1 Workstation Size and Configuration 1.6.2 Component Requirements 1.6.3 Layout 1.6.4 Wiring Configuration 1.7 WARRANTY PART 2

PRODUCTS

2.1 PERFORMANCE AND SAFETY REQUIREMENTS 2.1.1 Selected Components 2.1.2 Panel Acoustics 2.1.3 Fire Safety 2.1.4 General Safety 2.1.5 Electrical System 2.1.6 Panel Glazing 2.2 [PANEL SYSTEM] [SPINE WALL SYSTEM] [DESK-BASED SYSTEMS] 2.2.1 Panel System 2.2.2 Stacking Panel-Frame System 2.2.3 Spine Wall System 2.2.4 Desk-Based Systems 2.2.5 Finishes 2.2.6 Raceways 2.2.7 Leveling Glides 2.2.8 Panel and Spine Wall Connection System 2.2.9 Wall Mounted Panels 2.2.10 Glazed Panels 2.2.11 Door Panels 2.3 WORK SURFACES SECTION 12705

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2.3.1 Finishes 2.4 PEDESTALS 2.4.1 Construction 2.4.2 Finishes 2.4.3 Drawer Requirements 2.5 STORAGE 2.5.1 Shelf Unit Construction 2.5.2 Flipper Door Unit Construction 2.5.3 Lateral File Unit Construction 2.5.4 Finish 2.6 ACCESSORIES 2.6.1 Coat Storage 2.6.2 Keyboard Tray 2.6.3 Computer Turntables 2.6.4 Tackboards 2.6.5 Erasable Marker Boards 2.6.6 Paper Management Unit 2.6.7 Wall Mounted Components 2.6.8 CPU Holder 2.7 MISCELLANEOUS HARDWARE 2.8 LOCKS AND KEYING 2.9 ELECTRICAL 2.9.1 Panel Raceways 2.9.2 Spine Wall 2.9.3 Power Distribution 2.9.3.1 Receptacles 2.9.3.2 Power Cabling Variations 2.9.4 Electrical Connections 2.9.4.1 Internal Connections 2.9.4.2 Connections to Building Services 2.9.5 Wire Management 2.9.6 Circuit Layout 2.9.7 Service Entry Poles 2.9.8 Task Lighting 2.9.8.1 Luminaire Configuration 2.9.8.2 Wiring 2.9.9 Communications 2.9.10 Special Systems PART 3

EXECUTION

3.1 3.2

INSTALLATION CLEANING

-- End of Section Table of Contents --

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************************************************************************** DEPARTMENT OF THE ARMY CEGS-12705 (January 2001) U.S. ARMY CORPS OF ENGINEERS -------------------------Superseding CEGS-12705 (November 1999) GUIDE SPECIFICATION FOR CONSTRUCTION ************************************************************************** SECTION 12705 FURNITURE SYSTEMS 01/01 ************************************************************************** NOTE: This guide specification covers the requirements for furniture systems which include panel-supported, stackable panel, spine wall and desk-supported furniture systems. Comments and suggestions on this guide specification are welcome and should be directed to the technical proponent of the specification. A listing of technical proponents, including their organization designation and telephone number, is on the Internet. Use of electronic communication is encouraged. ************************************************************************** PART 1

GENERAL

************************************************************************** NOTE: Various provisions of this guide specification may be irrelevant to or in conflict with the requirements of any given project. The guide should be carefully tailored to fit the needs of each specific application. Portions must be deleted, if not applicable, and additional material inserted where necessary to adequately delineate requirements. Brackets and blanks identify provisions which involve alternates; the editor must select and/or insert the appropriate requirements. ************************************************************************** 1.1

REFERENCES

************************************************************************** NOTE: Issue (date) of references included in project specifications need not be more current than provided by the latest change (Notice) to this guide specification. ************************************************************************** SECTION 12705

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The publications listed below form a part of this specification to the extent referenced. The publications are referred to in the text by the basic designation only. AMERICAN NATIONAL STANDARDS INSTITUTE (ANSI) ANSI Z97.1

(1984; R 1994) Safety Performance Specifications and Methods of Test for Safety Glazing Materials Used in Buildings

AMERICAN SOCIETY FOR TESTING AND MATERIALS (ASTM) ASTM C 423

(1999a) Sound Absorption and Sound Absorption Coefficients by the Reverberation Room Method

ASTM C 1048

(1997b) Heat-Treated Flat Glass - Kind HS, Kind FT Coated and Uncoated Glass

ASTM E 84

(2000a) Surface Burning Characteristics of Building Materials

ASTM E 290

(1997a) Bend Testing of Material for Ductility

BIFMA INTERNATIONAL (BIFMA) BIFMA ANSI/BIFMA X5.5

(1989) Desk Products - Tests

BIFMA ANSI/BIFMA X5.6

(1993) Panel Systems - Tests

ELECTRONIC INDUSTRIES ALLIANCE (EIA) EIA ANSI/TIA/EIA-569-A

(1998) Commercial Building Standard for Telecommunications Pathways and Spaces

NATIONAL ELECTRICAL MANUFACTURERS ASSOCIATION (NEMA) NEMA WD 1

(1999) General Color Requirements for Wiring Devices

NEMA WD 6

(1997) Wiring Devices - Dimensional Requirements

NATIONAL FIRE PROTECTION ASSOCIATION (NFPA) NFPA 70

(1999) National Electrical Code

NFPA 101

(2000) Life Safety Code

NFPA 255

(2000) Method of Test of Surface Burning Characteristics of Building Materials

NFPA 265

(1998) Standard Methods of Fire Tests for Evaluating Room Fire Growth Contribution of Textile Wall Coverings UNDERWRITERS LABORATORIES (UL) SECTION 12705

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UL 723

(1996; Rev thru Dec 1998) Test for Surface Burning Characteristics of Building Materials

UL 1286

(1999) Office Furnishings

1.2

GENERAL

This specification establishes the minimum requirements for the acquisition and installation of a complete and usable system of workstations composed of panels, stacking panel-frames, spine walls, freestanding work surfaces or base units, supporting components, electrical hardware, communications, special electrical features, and accessories. Workstation requirements and configurations shall be in accordance with the furniture layout and typical workstation types shown in drawings and specified herein. Components, and hardware shall be provided by a single manufacturer and shall be a standard product as shown in the most recent published price lists or amendments. Electrical components shall be products of a single manufacturer to the extent practicable (different types of components may be of different manufacturers, but all units of a given component shall be from a single source). The completed installation shall comply with NFPA 70 and NFPA 101. The Contractor shall coordinate the work of this section with that to be performed under other sections. This specification may include items which are not manufactured by the furniture manufacturer; any such items shall be furnished by the Contractor under this section. 1.3

SUBMITTALS

************************************************************************** NOTE: Submittals must be limited to those necessary for adequate quality control. The importance of an item in the project should be one of the primary factors in determining if a submittal for the item should be required. Indicate submittal classification in the blank space following the name of the item requiring the submittal by using "G" when the submittal requires Government approval. Submittals not classified as "G" will show on the submittal register as "Information Only". For submittals requiring Government approval, a code of up to three characters should be used following the "G" designation to indicate the approving authority; codes of "RE" for Resident Engineer approval, "ED" for Engineering approval, and "AE" for Architect-Engineer approval are recommended. SD-04: Task lights may be omitted from the list of samples in small projects (under 20 lights total). ************************************************************************** Government approval is required for submittals with a "G" designation; submittals not having a "G" designation are for information only. When used, a designation following the "G" designation identifies the office that will review the submittal for the Government. The following shall be SECTION 12705

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submitted in accordance with Section 01330 SUBMITTAL PROCEDURES: SD-02 Shop Drawings Approved Detail Drawings; G, [_____] Installation; [_____], [_____] Drawings showing the proposed workstation installation at a scale of 1:100 (1/4 inch = 1 foot), 1/4 inch = 1 foot, unless otherwise specified. Drawings showing communications, electronic data processing (EDP) and local area network (LAN) locations may be provided as a separate submittal from remaining workstation drawings. Drawing requirements, which are the furniture manufacturer's responsibility, shall be provided as a single submittal. Electronic drawings shall be provided to the user for future re-configuration in the software package requested by the user. The electronic drawings shall include all modifications made during installation. a. Overall reference drawings: Drawings showing workstation locations and overall plan view within each floor. The scale shall be [1:400 (1/16 inch = 1 foot) 1/16 inch = 1 foot][1:100 (1/8 inch = 1 foot) 1/8 inch = 1 foot]. Layouts shall reflect field verified conditions. b. Installation drawings: Drawings showing workstations, panels, spine walls, components, and plan view within each floor. Workstations shall be identified by workstation type. Scale of drawings shall be identical to Architectural plans. Installation drawings shall reflect field verified conditions. c. Workstation elevations: Dimensioned workstation elevations showing each type of workstation with panel frame [and spine wall frame] configurations and all components identified with manufacturer's catalog numbers. Elevations shall be drawn at 1:50 (1/2 inch = 1 foot) 1/2 inch = 1 foot scale. d. Panel drawings: Panel [and Spine Wall] drawings showing panel [and spine wall] locations and critical dimensions from finished face of walls, columns, panels, including clearances and aisle widths. Assemblies shall be keyed to a legend which shall include width, height, configuration and composition of frame covers finishes and fabrics (if different selections exist within a project), power or nonpower, connectors and wall mount hardware. Drawings shall reflect field verified conditions. e. Electrical drawings: Drawings showing power provisions including type and location of feeder components (service entry poles, base or ceiling feeds), activated outlets and other electrical components. Wiring configuration (circuiting, switching, internal and external connections) shall be identified and a legend provided as applicable. f.

Wire management capacity drawings.

g. Communication drawings showing telephone provisions: Drawings indicating the type and location of feeder components and outlets with wiring configuration identified where applicable.

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h. Communication drawings showing electronic data processing provisions: Drawings indicating the type and location of feeder components, outlets, or accessories with wiring configuration identified where applicable. i. Communication drawings showing local area network provisions: Drawings indicating the type and location of feeder components and data outlets with extra ports for future expansion with wiring configuration identified where applicable. j. Reflected ceiling plan for projects specified with power poles. SD-03 Product Data Installation Instructions; G, [_____] Manufacturer's product and construction specifications which provide technical data for furniture system and components specified, including task lighting and illumination performance information. Literature shall include adequate information to verify that the proposed product meets the specification. Warranty; G, [_____] Two copies of the warranty. Workstation Components; [_____], [_____] Complete listing of part/model numbers for all components to be furnished, including names and codes of components referenced on updated drawings. SD-04 Samples Workstations; G, [_____] Four sets of the following finish samples. The Government reserves the right to reject any finish samples that do not satisfy the construction or color requirements. The Contractor shall submit additional samples as required to obtain final approval. Work shall not proceed without sample approval in writing from the Contracting Officer. a. Panel tackboard and flipper door fabric. Minimum 150 x 150 mm 6 x 6 inches with label designating the manufacturer, color, fiber content, fabric weight, fire rating, and use (panel and/or tackboard). b. Panel, spine wall, work surface, modesty panel, and component finish. Minimum 60 x 75 mm 2-1/2 x 3 inches with label designating the manufacturer, material composition, thickness, color, and finish. c.

Task lights.

d. Panel and spine wall glazing. Glazing samples with label designating the material and safety ratings.

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SD-06 Test Reports Selected Components; G, [_____] Panel Acoustics; G, [_____] Fire Safety; G, [_____] Electrical System; G, [_____] One complete set of test reports for the proposed system. SD-07 Certificates Workstations; [_____], [_____] Two complete sets of certificates attesting that the proposed workstation meets specified requirements. The certificate shall be dated after the award of contract, shall name the project, and shall list specific requirements being certified. SD-10 Operation and Maintenance Data Product Assembly Manual; [_____], [_____] Three sets of assembly manuals describing assembly and reconfiguration procedures. Product Maintenance Manuals; [_____], [_____] Cleaning; [_____], [_____] Three sets of maintenance manuals describing proper cleaning and minor repair procedures. Electrical System; [_____], [_____] Three sets of electrical system manuals describing the functions, configuration, and maintenance of the electrical system (power [, communications] [, data]). This material may be included in the above 2 manuals at the Contractor's option. 1.4

DELIVERY, STORAGE, AND HANDLING

Components shall be delivered to the jobsite in the manufacturer's original packaging with the brand, item identification, and project reference clearly marked thereon. Components shall be stored in a dry location that is adequately ventilated and free from dirt and dust, water, and other contaminants, and in a manner that permits easy access for inspection and handling. 1.5

PATTERN AND COLOR

************************************************************************** NOTE: Include a reference to Section 09915 COLOR SCHEDULE or drawings for all items requiring a finish color. This includes the following items when applicable: Work surfaces, Pedestals and Drawers, Flipper Doors, Tackboards, Panel Supported Storage, Panels, Stacking Panel Frames, Spine walls, Screens, Connectors, Trim and Accessories. Specify both sides of panels, stacking panel frames and spine walls. SECTION 12705

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************************************************************************** Pattern and color of finishes and fabrics for panels [and spine walls], components, and trim shall be [in accordance with Section 09915 COLOR SCHEDULE] [as shown on the drawings] [_____]. 1.6

ALTERNATE DESIGN

************************************************************************** NOTE: Minor differences exist among different manufacturer's product. This paragraph pertaining to an "alternate design" was written in order not to exclude a manufacturer when an equally acceptable solution is proposed. List minimum requirements if applicable to the project. Examples of minimum project requirements might include: minimum linear footage of overhead storage, limitation of number of panel widths, and non-handed components. ************************************************************************** Manufacturers who are unable to provide workstations that conform exactly to the furniture layouts and typical workstation types shown in the contract drawings, may submit alternate designs for consideration by the Contracting Officer. Alternate designs must meet or exceed the following criteria. Alternate designs that are submitted but do not meet these criteria will be rejected. 1.6.1

Workstation Size and Configuration

The alternate design shall provide workstations and components of the same basic size and configuration shown, with only the sizes of the individual components within the workstation changed to meet the standard product of the manufacturer. 1.6.2

Component Requirements

The types of components or elements utilized shall be as shown on the drawings and as specified in PART 2 PRODUCTS of this specification. 1.6.3

Layout

The storage capacity, number of workstations accommodated, width of aisles, or workstation configuration shall not be reduced. 1.6.4

Wiring Configuration

Alternate configurations must support the circuiting and connection capabilities identified under the provisions pertaining to power distribution of paragraph ELECTRICAL. Generally any alternate will be acceptable which involves only a variation in size or quantity that exceeds the specified configuration. 1.7

WARRANTY

The Contractor shall warrant the furniture systems for a period of 10 years with the following exceptions: fabrics and other covering materials, and paper handling products shall be guaranteed for 3 years, and task lights shall be warranted for 2 years. [Electromagnetic ballasts shall be SECTION 12705

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warranted for 2 years.] [Electronic ballasts shall be warranted for 3 years.] [The electronic ballast warranty shall include a $10 labor allowance for each ballast.] Warranties shall be signed by the authorized representative of the manufacturer. Warranties accompanied by document authenticating the signer as an authorized representative of the guarantor, shall be presented to the Contracting Officer upon the completion of the project. The Contractor shall guarantee that the workstation products and installation are free from any defects in material and workmanship from the date of delivery. PART 2

PRODUCTS

************************************************************************** NOTE: The designer must ascertain that the combination of products specified are not proprietary and that they can be provided by several manufacturers. The workstation layout shall conform to NFPA 101, and for buildings not excluded by TI 800-01 Design Criteria shall be accessible in accordance with 36 CFR 1191. Considerations for height adjustable work surfaces and storage design shall be made when ADA conformance within the workstation is required. The use of existing reconditioned furniture systems shall be considered when appropriate. ************************************************************************** 2.1

PERFORMANCE AND SAFETY REQUIREMENTS

Panels, spine walls, frames and frame covers, connection system, work surfaces, pedestals, shelf units, flipper door units, lateral files, locks, accessories, and miscellaneous hardware shall meet testing as specified. ISO 9001 certified manufacturers may perform in-house testing. Manufacturers not ISO 9001 qualified shall be required to produce testing by an independent testing laboratory. Component specific requirements are listed in appropriate paragraphs. 2.1.1

Selected Components

Workstations shall conform to the requirements of BIFMA ANSI/BIFMA X5.5 and BIFMA ANSI/BIFMA X5.6 with the following exceptions: Panels, spine walls and panel, or spine wall supported components shall be tested and pass in accordance with the requirements of BIFMA ANSI/BIFMA X5.6 and representative items shall be selected for testing based on worst case situations (i.e., the deepest and widest work surface or shelf). The keyboard drawer or shelf test shall be performed applying a 19 kg (50 lb) 50 lb load to the center of the keyboard shelf for a period of 5 minutes. Any loosening of attachments, permanent deflection or damage to the operation of the drawer or shelf will be cause for rejection. 2.1.2

Panel Acoustics

************************************************************************** NOTE: Acoustical panels and acoustical frame covers will not be used when panel-hung storage units cover more than half the panel surface. In these situations the acoustical advantage is lost and the stronger non-acoustical unit is less expensive. SECTION 12705

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Acoustical performance ratings should be based upon the workstation design. While NRC and STC ratings contribute to overall acoustical performance, the acoustical role of panels is relatively minimal in the overall environment when compared to sound absorptive properties of other finish surfaces. In addition, panel hung components greatly reduce the quantity of acoustical contributing area. For this reason, acoustical panels and acoustical frame covers will not be used behind storage components, nor will acoustical frame covers be used lower than 750 mm (30 inches) above the floor. Most major manufacturers do not comply with the higher 0.80 NRC and 24 STC without providing their more costly high performance panels. The designer must determine if the additional acoustical performance is worth the added cost to the Government. Designer must coordinate NRC and STC requirements for panel heights above 1200 mm (48 inches). Delete paragraph if acoustical panels are not required. ************************************************************************** Acoustical panels shall have a minimum noise reduction coefficient (NRC) of [0.65] [0.80] [_____] when tested in accordance with ASTM C 423 and a minimum sound transfer coefficient (STC) of [14] [20] [24] [26] [_____] when tested in accordance with ASTM E 290. The test shall be conducted on the entire assembled panel, full face area (the complete core, adhesive, decorative fabric, frame and joining components). 2.1.3

Fire Safety

************************************************************************** NOTE: Select flame spread and smoke development in accordance with MIL-HDBK 1008C. Verify that flame spread and smoke development ratings can be met with fabric specified. ************************************************************************** Components shall meet requirements for flame spread and smoke development as specified by NFPA 101 except as follows. Testing shall have been conducted in accordance with either ASTM E 84, UL 723, or NFPA 255 on the entire assembled panel and each different combination of fabric and interior construction. In addition, fabric shall meet the requirements of NFPA 265. Panel flame spread shall not exceed [[25 for Class A] [75 for Class B] [200 for Class C]] and panel smoke development shall not exceed 450 for Class A, B and C. 2.1.4

General Safety

Workstation products shall be free of rough or sharp edges. [Panel and spine wall supported components shall have a positive, integral locking device which secures components without the use of additional screws or clamps to prevent the components from being accidentally pulled or knocked

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off the panels.] [Desk-based workstation components shall have the option for a positive, integral locking device that secures components to the base units.] 2.1.5

Electrical System

Task lights shall be UL approved and shall meet the requirements of NFPA 70. The electrical system shall meet the requirements of UL 1286. 2.1.6

Panel Glazing

************************************************************************** NOTE: Curved glazed panels should not be specified since most products utilize an acrylic glazing. Acrylic glazing is not acceptable since it does not meet flame spread and smoke development requirements. ************************************************************************** Tempered glass shall conform to ASTM C 1048, Kind FT, Condition A, Type I, [Class 1 Transparent] [Class 3 - Light reducing, tinted or translucent]. 2.2

[PANEL SYSTEM] [SPINE WALL SYSTEM] [DESK-BASED SYSTEMS]

************************************************************************** NOTE: A spine wall system may be used in combination with a panel system. In these applications, the spine wall serves as the core of a cluster of workstations. Spine wall systems can be used with other manufacturer's panel systems. ************************************************************************** 2.2.1

Panel System

Accessories and appurtenances for a completely finished panel assembly shall be supplied complete with the system. The system shall be capable of structurally supporting cantilevered work surfaces, shelves, files, and other components in the configurations shown on the drawings. The panel system shall be capable of structurally supporting more than one fully loaded component per panel per side. Panels shall be either tackable or capable of accommodating fabric covered tackboards. The panel system shall be available in a variety of nominal widths and heights as designated on the drawings. Heights shall be measured from the finished floor to the top of the panel. Powered and nonpowered panels shall be compatible in height. Panel heights shall be coordinated with the HVAC and electrical designs. 2.2.2

Stacking Panel-Frame System

Accessories and appurtenances for a completely finished panel assembly shall be supplied complete with the system. The system shall be capable of structurally supporting cantilevered work surfaces, shelves, files, and other components in the configurations shown on the drawings. The panel system shall be capable of structurally supporting more than 1 fully loaded component per panel per side. Panels shall be either tackable or capable of accommodating fabric covered tackboards. The system shall be capable of lowering or raising the overall panel assembly height, at horizontal connections, by either removing or adding panel-frames on-site without disturbing adjacent panel components. The panel system shall be available SECTION 12705

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in a variety of nominal widths and heights as designated on the drawings and shall be vertically stackable. Heights shall be measured from the finished floor to the top of the panel assembly. Panel heights shall be coordinated with the HVAC and electrical designs. 2.2.3

Spine Wall System

Accessories and appurtenances for a completely finished spine wall assembly shall be supplied complete with the system. The wall system shall be capable of structurally supporting cantilevered work surfaces, shelves, files, and other components in the configurations shown on the drawings, as well as allow various off module attachment locations horizontally for these components. The spine wall system shall be capable of structurally supporting more than one fully loaded component per panel per side. It shall be available in a variety of nominal widths and heights as designated on the drawings. [Wall height may be lowered or raised at horizontal connections by either removing or adding wall tiles on-site without disturbing adjacent wall components.] Heights shall be measured from the finished floor to the top of the panel. Wall heights shall be coordinated with the HVAC and electrical designs. Electrical and data management will be easily accessible by removable wall covers which can be removed while workstation components are still attached. Cables shall be laid in the system, not threaded through the frame. 2.2.4

Desk-Based Systems

Accessories and appurtenances for a completely finished desk-based assembly shall be supplied complete with the system. The desk-based system shall be free-standing and independent of panel system support. It shall be capable of structurally supporting work surfaces, shelves, and other components in the configurations shown on the drawings. The system shall be available in a variety of nominal widths as defined on drawings. 2.2.5

Finishes

************************************************************************** NOTE: Specify a finish and fabric for applicable items. Include fabric content, ex: 50% Nylon, 50% Wool. The designer must verify that fabric content, pattern, and color specified are not proprietary and that several manufacturers can provide a similar product to that specified. Filler trim incurs added cost and should be omitted unless it is desired for aesthetic reasons. ************************************************************************** a. The panels shall be available in the following options: [acoustical,] [non-acoustical,] [safety glazed,] [open frame] [_____]. Exposed panel trim shall have a [factory baked enamel or epoxy powder] [wood,] finish. [Filler trim shall either match the panel trim or be fabric covered to match the panel fabric.] [Filler trim shall not be provided.] Each fabric-faced panel shall have a seamless width of fabric stretched over the entire face of the panel and the color of each fabric utilized shall be consistent throughout the installation. Curved panels may use adhesives on curved sections. The fabric shall be attached securely and continuously along the entire perimeter of the panel and shall allow for easy removal and replacement in the field (with the exception of SECTION 12705

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curved panels). Fabric shall be factory installed and panel fabric content shall be [_____]. b. The stacking panel-frames shall accommodate covers which are available in the following options: [safety glazed,] [acoustical,] [open pass through frames,] [wood veneer,] [upholstered,] [laminate/vinyl,] [cable access channels,] [rail organizer,] [marker surface,] [tackable surface,] [work tools accommodation,] [_____]. [Frame covers may have different options on either side of the frame.] Exposed panel trim shall have a [factory baked enamel or epoxy powder] [wood] finish. [Filler trim shall either match the panel trim or be fabric covered to match the panel fabric.] [Filler trim shall not be provided.] Each upholstered frame cover shall have a seamless width of fabric stretched over the entire face of the cover, and the color of each fabric used shall be consistent throughout the installation. The fabric shall be attached securely and continuously along the entire perimeter of the cover and shall allow for easy removal and replacement in the field. Fabric shall be factory installed and panel fabric content shall be [_____]. c. The spine wall frames shall accommodate covers which are available in the following options: [safety glazed,] [painted] [acoustical] [wood veneer] [upholstered] [laminate/vinyl] [tackable surface] [marker surface] [paper management] [vertical storage] [cable access] [_____]. Frame covers may have different options on either side of the frame. Exposed trim shall have a [factory baked enamel or epoxy powder] [wood] [metal] finish. Spine wall covers must be easily removable even while panels and workstation components are attached. Each fabric-faced frame cover shall have a seamless width of fabric stretched over the entire face of the cover, and the color of each fabric used shall be consistent throughout the installation. The fabric shall be attached securely and continuously along the entire perimeter of the cover and shall allow for easy removal and replacement in the field. Fabric shall be factory installed and have a content of [_____]. 2.2.6

Raceways

Raceways shall be an integral part of the panel and spine wall. Panels and spine walls, whether powered or nonpowered, shall be provided with a raceway cover. Magnet held base covers will not be accepted. 2.2.7

Leveling Glides

The system shall provide precise alignment of adjacent panels and spine walls and shall include leveling glides to compensate for uneven floors. On panel-to-panel products, each panel shall have 2 leveling glides. On panel-to-post products each connector shall contain a leveling glide. On stacking panel frames each vertical panel assembly shall have two leveling guides. A minimum 20 mm 3/4 inch adjustment range is required for all systems. 2.2.8

Panel and Spine Wall Connection System

************************************************************************** NOTE: Delete connection of 2 panels for setting the panels at any angle if not required. This connection limits sources. ************************************************************************** The panel and spine wall system shall have connectors which accommodate a variety of configurations as shown on the drawings. A straight line SECTION 12705

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connection of 2 panels (180 degrees), corner connection of 2 panels (90 degrees), T connection of 3 panels (90 degrees), cross connection of 4 panels (all 90 degrees), and a connection of 2 panels for setting the panels at any angle. The connector system shall provide tight connections with continuous visual and acoustical seals. All two-way and T connections should have plastic, painted metal, fabric or wood finish to match system. The connector system shall allow removal of a single panel or spine wall within a typical workstation configuration, without requiring disassembly of the workstation or removal of adjacent panels or spine walls. The connector system shall provide for connection of panels or spine walls of similar or dissimilar heights. When stacking panel frames are specified, taller panel assemblies of adjacent dissimilar height panel assemblies shall be provided with trim pieces to finish the exposed edge. Right angle (90 degree) connections between panels shall not interfere with the capability to hang work surfaces and other components on any adjacent panel. The connector system shall provide, as required, for the continuation of electrical and communications wiring within workstations and from workstation to workstation. Filler posts shall be level with the panel or spine wall top rail. 2.2.9

Wall Mounted Panels

Wall-mount accessories shall be used when it is necessary to attach panels or vertical panel-frame assemblies to the building walls. Wall panels shall have structural support as required. 2.2.10

Glazed Panels

Glazed panel inserts shall be comprised of tempered glass in accordance with ANSI Z97.1. Acrylic glazing will not be accepted. 2.2.11

Door Panels

Door panels shall have a rigid metal frame with rails, a threshold, and a [wood] [laminate] [safety glazed] [_____] clad door adaptable to either hand swing. Door panels shall be of a dimension that will allow for a 810 mm 32 inch clear opening. Door panels shall include connectors, hinges, and [brushed chrome] [epoxy powder] [baked enamel] finished ADA compliant door knob. 2.3

WORK SURFACES

Work surfaces shall be constructed to prevent warpage. [Work surfaces shall be either fully supported from the panels [or spine wall] or supported jointly by the panels [or spine wall] and supplemental legs, pedestals, or furniture end panels. Supplemental end supports shall be used only under work surfaces when the work station configuration does not permit full support by the panels [or spine wall]. Metal support brackets shall be used to support work surfaces from the panels [or spine wall], provide metal-to-metal fitting to the vertical uprights of the panels [or spine wall], shall be vertically adjustable, and shall lock the work surfaces in place without panel [or spine wall] modifications.] [Work surfaces shall be fully floor supported with legs, pedestals, or furniture end panels.] Abutting work surfaces shall mate closely and be at equal heights when used in side-by-side configurations in order to provide a continuous and level work surface. Work surfaces shall either have pre-drilled holes to accommodate storage components, pedestals and additional supports, or holes shall be able to be drilled at the job site to accommodate these items. Work surfaces shall be provided in sizes and SECTION 12705

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configurations shown on the drawings. Work surfaces shall be available in nominal depths of [510 mm (20 inches),] [20 inches,] [and] [610 mm (24 inches),] [24 inches,] [and] [760 mm (30 inches),] [30 inches,] plus or minus 50 mm, 2 inches, nominal lengths from 610 to 1830 mm (24 to 72 inches), 24 to 72 inches, and a nominal thickness from 25 to 45 mm 1 to 1-3/4 inches. Work surfaces shall be height adjustable in 25 to 40 mm 1 to 1 1/2 inch increments from 630 to 1040 mm 25 to 41 inches above the finished floor. Work surfaces abutting at equal heights shall provide a continuous and level work surface. [Corner work surfaces,] [peninsula work surfaces,] [and] [counter/transaction work surfaces] shall be provided as shown on the drawings and shall include hardware necessary to provide firm and rigid support. 2.3.1

Finishes

The work surfaces shall have a finished top surface of [high pressure plastic laminate], [veneer] and shall have a smoothly finished underside. The work surface shall not be affected by ordinary household solvents, acids, alcohols, or salt solutions, and shall be capable of being cleaned with ordinary household cleaning solutions. Metal support brackets shall match the color and finish of trim. Edges shall be [post formed or vinyl molding] [solid wood]. 2.4

PEDESTALS

Drawer configurations and pedestal height shall be as shown on the drawings. The deepest possible pedestal shall be provided for each work surface size specified. 2.4.1

Construction

With the exception of drawer fronts, pedestals and drawers shall be of steel construction. Drawer faces shall be securely attached to the drawer front. 2.4.2

Finishes

The finish of steel surfaces shall be a factory baked enamel finish or powder coated. Drawer fronts shall be [either steel, plastic laminate, or molded plastic] [veneer]. 2.4.3

Drawer Requirements

************************************************************************** NOTE: Delete reference to 380 mm (15 inch) high EDP drawers if not required. ************************************************************************** Pedestals shall be field interchangeable from left to right, and right to left, and shall retain the pedestal locking system capability. Pedestals shall be designed to protect wires from being damaged by drawer operation. Pedestals shall be work surface hung, or shall support work surfaces, or shall be free standing; as shown. Drawers shall stay securely closed when in the closed position and each drawer shall contain a safety catch to prevent accidental removal when fully open. File drawers shall have either a cradle type or full extension ball bearing suspension with hanging folder frames or compressor dividers. File drawers shall be 305 mm 12 inch high. Box drawers shall be provided with [pencil trays] [and] [stationary trays]. All EDP file drawers shall be 380 mm 15 inch high and shall accommodate SECTION 12705

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EDP printout sheets. Center pencil drawer shall be mounted under the work surface and shall contain a removable pencil tray. 2.5

STORAGE

[Flipper door cabinets,] [shelf units] [and] [lateral files] shall be provided in the sizes and configurations shown on the drawings. [Flipper door] [and] [shelf unit] cabinets shall accommodate task lighting and shall have a [depth to accommodate a standard three ring binder] [and] [minimum 380 mm 15 inch depth to accommodate computer printouts]. 2.5.1

Shelf Unit Construction

The shelf pan shall be of metal construction with formed edges. Shelf supporting end panels shall be constructed of metal, high density particle board, molded phenolic resin, or molded melamine. Shelf units shall accommodate relocatable shelf dividers. 2.5.2

Flipper Door Unit Construction

Flipper door unit shall be of equal construction to shelf units. Units shall remain securely fastened when in the locked position. Doors shall utilize a suspension system. 2.5.3

Lateral File Unit Construction

Lateral files shall be of steel construction. File fronts, top and end panels shall be of equal construction to shelf units. File drawers shall have full extension ball bearing drawer slides or rack and pinion suspension. File drawers shall have hanging folder frames, compressor dividers or rails and shall be capable of hanging side-to-side or front-to-back. 2.5.4

Finish

************************************************************************** NOTE: Designer should not remove an option for a factory baked enamel flipper door from this paragraph since a limited number of manufacturers offer a fabric flipper door. If fabric flipper doors are not desired for maintenance reasons, the fabric option may be eliminated since a metal flipper door is readily available. ************************************************************************** Shelves and dividers and top dust cover shall have a factory baked enamel finish. Shelf supporting end panels shall have either a factory baked enamel or laminate finish. Shelf bottom shall match end panel color. Metal doors shall have an exterior finish of factory baked enamel or a factory installed fabric covering and an interior finish of factory baked enamel. Metal drawers shall have a factory baked enamel finish. Fabric content of flipper doors shall be [_____]. [[Flipper doors] [and lateral files] shall have a wood veneer surface.] 2.6 2.6.1

ACCESSORIES Coat Storage

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One [panel] [spine wall] mounted coat hook per workstation occupant shall be provided at each workstation. 2.6.2

Keyboard Tray

************************************************************************** NOTE: Delete reference to wrist supports if not required. ************************************************************************** Work surfaces shall be capable of accepting [an articulating keyboard] [a keyboard shelf] on workstations as shown on the drawings. The keyboard tray shall have the capability to be fully recessed under the work surface and extend to give the user full access to the keyboard. Side travel rotation shall be a 180-degree swing. The keyboard tray shall have tilting capability and shall contain a wrist support. It should also include a mouse pad at the same level as the keyboard, and accommodate either right or left-handed users. 2.6.3

Computer Turntables

Turntables shall be provided on workstations as shown on the drawings. Turntables shall contain a stop mechanism to prevent tangled cords. 2.6.4

Tackboards

Fabric shall be factory installed and fabric content of tackboards shall be [_____]. Location and size shall be as shown on the drawings. 2.6.5

Erasable Marker Boards

Marker boards shall have a white writing surface which can be easily written on and erased and shall be unaffected by common marker board cleaning/conditioning agents and shall contain a storage tray. Size and location shall be as shown on the drawings. 2.6.6

Paper Management Unit

Paper management units shall be provided as indicated on the drawings. These units shall be constructed of coated steel or injection molded plastic and shall accommodate either legal or letter size lengths. Unit shall not be freestanding and shall be provided as shown on the drawings. 2.6.7

Wall Mounted Components

Wall tracks shall be utilized when components are shown attached directly to wall surfaces. Tracks shall be of heavy duty extruded metal. Finish and color of tracks shall match the panel trim. Vertically aligned tracks shall be slotted on 25 mm (1 inch) 1 inch centers in heights required. Slot spacing shall match slot spacing for wall panels. 2.6.8

CPU Holder

A mounting device shall be provided to support the computer hard drive. Desk top and floor locations are not acceptable. 2.7

MISCELLANEOUS HARDWARE

Brackets, supports, hangers, clips, panel supported legs, connectors, SECTION 12705

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adjustable feet, cover plates, stabilizers, and other miscellaneous hardware shall be provided. 2.8

LOCKS AND KEYING

************************************************************************** NOTE: The quantity of different key operations required is dependent on the size of the project. The number specified should not exceed the quantity of workstations. The maximum quantity utilized shall not exceed 150. ************************************************************************** Drawers, flipper door cabinets, and lateral files shall have keyed locks, unless otherwise noted. Field changeable lock cylinders shall be provided with a minimum of [100] [_____] different key options. Each workstation shall be individually keyed and locks within a workstation shall be keyed alike. Drawers within a pedestal shall be lockable either by a central lock that controls all pedestals under one work surface or an individual keyed lock in each pedestal. Central file and storage units which are grouped together but are not a part of a workstation shall be keyed alike unless otherwise specified. Door panels shall have keyed [door knob] [_____] set. Two keys shall be provided for each lock or 2 keys per workstation when keyed alike, and 3 master keys shall be provided per area as shown on the contract drawings. Keys and lock cylinders shall be numbered for ease of replacement. Locks shall be clearly labeled with a key number, except for those manufacturers who have removal format locks. 2.9

ELECTRICAL

************************************************************************** NOTE: It is recommended that the type of cabling assembly (wiring, harnesses, or buses) be left as a Contractor selection unless necessary to restrict for compatibility with existing equipment. ************************************************************************** Both powered and nonpowered panels [and spine walls] shall have base raceways capable of distributing power circuits, [communication cables] [and] [data lines]. Nonpowered bases shall be capable of easy field conversion to powered base without requiring the panel [spine wall] to be dismantled or removed from the workstation. The system shall use copper [cable assemblies,] [wiring harnesses] [or] [electrified bus] and shall meet requirements of UL 1286 and NFPA 70, Article 605. Conductors shall consist of 20 amp [90] [75] degree C, #12 AWG wires (unless indicated otherwise) or the equivalent in the bus configuration. The label or listing of Underwriter's Laboratories, Inc. will be accepted as evidence that the material or equipment conforms to the applicable standards of that agency. In lieu of this label or listing, a statement from a nationally recognized, adequately equipped testing agency shall be submitted indicating that the items have been tested in accordance with required procedures of UL and that the materials and equipment comply with contract requirements. Electrical work not addressed in this section shall conform to the requirements of Section 16415ELECTRICAL WORK, INTERIOR. 2.9.1

Panel Raceways

************************************************************************** SECTION 12705

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NOTE: Raceways are available in various locations, such as base, desk height and top-of-panel. Revise to meet project requirements. When specifying desk height raceways the overhead storage unit requirements should be carefully coordinated. ************************************************************************** Panels shall have hinged or removable covers that permit easy access to the raceway when required but are securely mounted and cannot be accidentally dislodged under normal conditions. The raceway shall not extend past either [panel face][frame cover] by more than 13 mm 1/2 inch. Metal or plastic covers which attach securely to the raceway shall be provided as required and shall match the finish and color of the panel trim. Raceways [in full size over 610 mm 24 inches powered panels] [on panel frames] shall have a minimum of 2 knockouts (doors) per side for electrical connections or outlets as indicated elsewhere. Other raceways must be flush with [panel face][frame covers]. 2.9.2

Spine Wall

Spine walls must be able to support lay-in cabling and have a large capacity for power and data. The interior of the spine wall frame shall provide ample space for storing excess wires and fiber optic cables. Power and data systems shall be easily accessed in the spine wall without having to move return panels or components. The spine wall system must have the ability to provide power to a wall-attached panel system and/or an adjacent desk system. Raceways shall be located in numerous locations such as the base, beltline, and below and above the beltline. Spine wall frames shall have hinged or removable covers that permit easy access to the raceway when required but are securely mounted and cannot be accidentally dislodged under normal conditions. The base raceway shall not extend past the spine wall face by more than 13 mm 1/2 inch. Other raceways must be flush with the wall face. Metal or plastic raceways covers shall match the finish and color of the panel trim, unless otherwise stated. A termination center or utility closet may be utilized in the wall or at the end of a spine wall run. 2.9.3

Power Distribution

************************************************************************** NOTE: The 8-wire system should be utilized for applications serving mixed loads including electronic data processing equipment. Since EDP equipment generates high levels of harmonics (* see footnote below), a full size neutral should be provided for each EDP circuit. Alternately, it is recommended that the phase conductor not be loaded to more than 12A or that an oversized neutral be specified. To minimize interference from electronic noise to sensitive data processing components, the EDP equipment should be placed on the dedicated circuits. In the absence of other criteria, use of an isolated ground conductor is not recommended for the EDP circuits (See IEEE Std. 1100). If the amount of EDP load is extensive and the conventional SECTION 12705

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load is minimal, a modified 8-wire system should be provided. The preferred configuration would be 3 phases, 3 neutrals, an EDP ground, and a conventional ground. Non-EDP load should be connected to one phase, one neutral, and the conventional ground. The other two phases and neutrals and EDP ground should be dedicated for EDP type loads. As a second choice the 8 wires could be designated as follows: 3 dedicated phase, 1 dedicated oversize neutral (#10 with 14 amp maximum phase loading), and isolated ground, a conventional phase, neutral, and ground conductor. The non-EDP load should be placed on the conventional conductors. (An 8-wire configuration with 3 phases, 3 neutrals, an isolated ground, and a conventional ground could also be used. Non-EDP load should be connected to the conventional ground and least loaded phase conductor.) The 5-wire system may be used if no EDP loads are to be supplied. The 6-wire system is a less reliable, hybrid configuration in which EDP and non-EDP loads use a shared neutral. It could also be used for Air Force shared ground applications with the isolated ground connector either disconnected or interconnected with the equipment ground. Non-linear loads such as computers, copiers, laser printers, electronic lighting ballasts, and uninterruptible power supplies cause harmonic distortion on power distribution systems. The majority of workstation loads are non-linear, harmonic producing loads. Designers must ensure that the building power distribution equipment can support these non-linear loads. IEEE Std 519 and 1100 provide details concerning the causes, effects, and means of compensation for non-linear, harmonic producing loads on power systems. Harmonic compensation may include, but is not limited to: specifying K-rated transformers, derating transformers, oversizing neutrals to 200% of the ampacity of the phase conductors or phase bus, using phase conductors and terminals with higher ampacities and/or higher temperature ratings, supplying non-linear loads from dedicated isolation transformers, and installing shunt filters. See CEGS-16415 for further guidance. Surge suppression and power conditioning receptacle modules are available. However power conditioning for specific loads (particularly portable equipment) is normally a User responsibility and is not furnished as part of the construction contract. The Air Force has identified specific responsibilities of the user and suppliers of end-use equipment.

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(See Air Force ETL 89-6 for specific criteria or verify specific requirements for electrical support.) ************************************************************************** Power distribution shall be provided as indicated on the drawings. The panels [and] [spine wall] shall have an internal [power] [and] [communications] raceway and the capability of disconnecting and connecting external circuits to the electrified raceway in the panel [and] [spine wall]. The communications receiving raceway shall have capacity for at least [six] [twelve] [twenty] 4-pair category 5 cables. Power and communications wiring may share a common wireway if a metal divider is included to ensure electrical isolation. Doors or access openings shall be included for entry of communications cable. The electrified power raceway shall be of the [8-wire] [6-wire] [or] [5-wire] configuration indicated. [Unless otherwise indicated, conductors of the 8-wire system shall be allocated as follows: the three-phase system shall have one equipment ground, one isolated ground, [one neutral] [one oversized (133% minimum) neutral], and two each dedicated phase.] [Unless otherwise indicated, conductors of the 8-wire system shall be allocated as follows: the three-phase system shall have one equipment ground, one isolated ground, [one neutral per phase] [one oversized (133% minimum) neutral per phase], and one each dedicated phase.] 2.9.3.1

Receptacles

************************************************************************** NOTE: 15 AMP receptacles are the current industry standard. If 20 amp receptacles are required, the channel depth for the receptacle may have to be increased. Coordinate with the panel and/or spine wall thickness. ************************************************************************** Power receptacles shall be provided in the powered panels [and spine walls]. Devices shall be placed at the locations indicated on the plans and shall be connected to the designated circuits. [Electrical outlets should have the ability to be hung at [200 mm 8-inch] [multiple] [_____] vertical increments throughout the frame via power harnesses.] Unless otherwise indicated, receptacles shall be [15 amp (NEMA 5-15R)] [20 amp (NEMA 5-20R)] commercial grade conforming to NEMA WD 1 and NEMA WD 6. If receptacles are not interchangeable or will not permit field adjustment of phase and circuit selection, 10 percent spare devices of each type shown on these plans shall be furnished. [All] [General use] receptacles shall be of the duplex configuration; unless otherwise indicated, special use receptacles shall be of the simplex configuration with the blade/pin arrangement identified on the plans. The color of receptacle bodies shall be coordinated with the color of the panel [and spine wall] trim. Isolated ground receptacles shall [be orange] [or] [have distinct markings] [be of a different color than other receptacles]. Field applied identification shall be permanent; stick-on or non-setting adhesives shall not be used. A minimum of [5] [_____] receptacle removal tools shall be provided for systems that require special tools for proper receptacle removal. 2.9.3.2

Power Cabling Variations

The paragraph Power Distribution has identified specific cabling configurations. Since universal conventions have not been established, variant configurations available from various manufacturers will be SECTION 12705

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considered. Alternates shall allow the same circuiting, device connections, neutral and ground separation, and upstream feeder connections as shown on the plans. Variations shall be approved in advance. See paragraph ALTERNATE DESIGN. Examples of acceptable variations include: a.

Use of 1 oversized (neutral must have ampacity, i.e. #10 173 percent and #8

b.

Providing a 6-wire system in lieu of a 5-wire system shown on plans.

c.

Use of a manufacturer's configuration which allocates individual conductors differently, but which has the same quantity of conductors and allows devices to be physically connected in the field as shown on the plans. It is not necessary that the manufacturer's labeling codes or terminology match the designations used on project plans or in the specifications; however, neutrals and grounds shall have insulation color coded per standard practice or be provided with tags, colored tape, colored ribbons or similar identification. (The reference to "dedicated" conductors in this specification pertains to circuit connections upstream and load connections downstream of panels; it is not necessary that manufacturer's designations correspond.)

2.9.4

neutral in lieu of 2 or 3 specified neutrals 150 percent minimum of phase conductor TW neutral if replacing 2 #12 TW conductors; if replacing 3 neutrals) or vice versa.

Electrical Connections

************************************************************************** NOTE: The direct wired configurations should be suitable for most applications. All wiring should be contained within raceways or wireways. The exposed cord/plug arrangement should not be used, unless specifically requested by the user. If used, ensure that the design conforms to the limitations of Article 605-8 of NFPA 70. Code-enforcing personnel in some areas require separate hard wired junction box interfaces from building services to furniture system installations. If the facility will be under their jurisdiction, the design must conform and the junction box configuration must be provided in lieu of the direct wired. If the facility will not be under local jurisdiction, the direct wired configuration could be provided per User request; however, it is preferred that the Government design be consistent with local practice. If top entry service poles are used for power interfacing, the junction box configuration is preferred for all locations. ************************************************************************** 2.9.4.1

Internal Connections

************************************************************************** NOTE: Some local codes require hardwired connections with the panels and/or spine walls. If local codes are to be followed, this item will need SECTION 12705

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to be verified. ************************************************************************** Internal panel-to-panel [spine wall-to-spine wall] [spine wall-to-panel] power connections shall utilize [straight or flexible plug/receptacle connector assemblies] [hardwired connections] and shall be installed to provide the powered configurations shown on the drawings. 2.9.4.2

Connections to Building Services

External [power] [and] [communications] services shall be supplied to the panels [spine walls] via [direct-wired [top] [base] entry modules.] [hard wired [top] [base] entry junction box assemblies.] [Wiring from building services shall be extended to the entry modules or panel [spine wall] bases in metal conduit or tubing or in flexible liquidtight conduit 1830 mm 6 foot maximum.] [Wiring from building services shall be extended to junction box assemblies in metal conduit or tubing. Wiring from junction boxes shall be flexible liquid-tight conduit 1830 mm 6 foot maximum or in metal conduit or tubing.] Cord and plug assemblies shall not be used for any portion of external links. [Base feed modules shall plug into the end or either side of the raceway at receptacle doors.] [Top entry [modules] [junction box assemblies] shall extend the [power] [and] [communications] wiring into service entry poles attached to the electrified panels.] External wiring shall conform to Section 16415 ELECTRICAL WORK, INTERIOR. 2.9.5

Wire Management

Wire management capability shall be provided at all workstations. Actual wire management capacity shall accommodate all cable types specified, including the applicable manufacturer required bending radius at corners. Raceways and interfaces to the raceways shall be designed to accommodate the bend radius as shown in EIA ANSI/TIA/EIA-569-A for Category [5] [_____] [and] [fiber optic cables] communication wiring [whichever is greater]. The capability may be accomplished by cable access cutouts (1 minimum per work surface), covered wire management troughs in vertical end panels, horizontal wiring troughs, internal midpanel (beltline) raceways, or rear gaps (between the back edge of the work surface and the facing support panel). Grommet kits or another suitable finish arrangement shall be provided for all cable cutouts. Accessories for an externally mounted vertical and horizontal wire management and concealment system shall be provided [as indicated on the contract drawings] [as recommended by the manufacturer]. Horizontal wire managers shall be supplied for mounting under all work surfaces. The wire managers shall be attached either to the underside of the work surface or to the vertical panel [and spine wall] without damaging the face. Exposed or loose wiring will not be acceptable. Wire managers shall be prefinished and shall secure, conceal, and accommodate outlet cords as well as electrical and communications wiring. Wire channels shall match color of panel [and spine wall] trim, attach by means of clip-on attachment, and shall conceal wires routed vertically. Power wiring shall be separated from communication wiring by use of separate raceways or by placement of channels in joint use troughs or wireways. 2.9.6

Circuit Layout

The circuit layout for workstations shall be as shown on the drawings. Devices shall be connected to the designated circuits in the neutral and ground configurations indicated. Connections shall be made to the building electrical distribution system as shown on the contract drawings and in SECTION 12705

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accordance with Section 16415 ELECTRICAL WORK, INTERIOR. 2.9.7

Service Entry Poles

************************************************************************** NOTE: Coordinate requirements with paragraph Power Distribution. ************************************************************************** Service poles shall be provided as indicated on the contract drawings and shall be capable of minimally accommodating the [8-wire] [6-wire] [5-wire] power configuration described in paragraph Powered Panels and the equivalent of [six] [twelve] [twenty] 4-pair category 5 cables. Poles shall have metal barriers or channels to separate power and communications wiring. Pole dimensions shall be allowed to be equal to maximum panel [spine wall] thickness. The pole finish and color shall [match the finish and color of the panel [spine wall] trim] [conform to requirements shown on the plans]. Designated poles shall have the capability of being opened along the vertical access to permit the lay-in of wiring. Each pole shall have a wiring interface, an end cap and a ceiling trim plate which extends a minimum of 40 mm 1-1/2 inches from all sides of the pole. Poles for power service shall include a junction box either as part of the pole assembly or in a field installed configuration. Service poles shall be securely attached to the panels [spine wall] and shall be installed plumb. Wiring and interface components shall be provided as required to connect the building power supply to power poles. 2.9.8

Task Lighting

Task light size and placement shall be provided as indicated on the contract drawings. Such lights shall be a standard component of the manufacturer's workstation products. The ends of the task light length shall not extend beyond the edges of the overhead unit. Task lights shall have structurally sound mounting devices which will prevent accidental displacement, but will allow easy removal and replacement when necessary. Fixtures shall be UL approved for use in the configurations indicated on the drawings. 2.9.8.1

Luminaire Configuration

************************************************************************** NOTE: The lamp and ballast types should be indicated on the drawings. Use of electronic ballasts and T8 lamps is strongly encouraged as a means of meeting energy conversation goals for the building. Although there are no national standards for electronic ballasts, technical requirements are covered in CEGS-16415 Electrical Work, Interior. Electronic ballasts are the most efficient fluorescent ballasts, eliminate visual flicker and are quiet. When used, the electrical design must consider the harmonics and electromagnetic energy generated by these ballasts. Specific areas which should not have electronic ballasts are medical electronic equipment areas and areas equipped with infrared remote control or security devices. It is important to inform Users of the benefits and risks SECTION 12705

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of electronic ballasts and to involve them in the decision regarding their use. ************************************************************************** Luminaires shall be the fluorescent type and shall have prismatic lenses, baffles, or reflector systems configured to minimize glare by shielding the lamp from the view of a seated user. Task lights for each workstation shall provide a minimum of [810] [650] lx [75] [60] foot candles of light (horizontally measured), without veiling reflections, on the work surface directly below and a maximum of 500 mm 20 inches from the fixture. All diffusers, grilles or other coverings shall be easily removable to permit cleaning and relamping. Fixtures shall be provided with energy efficient ballasts and lamps as indicated. If the type is not identified on the plans, F32T8 lamps in 1220 mm 4 foot units with electronic ballasts shall be used. Each luminaire shall have an easily accessible on-off switch and one rapid-start ballast. A variable intensity control is acceptable if the low setting is equivalent to "off" with zero energy consumption. Multiple switching is also acceptable. Ganged fixtures or shared ballasts shall not be used. Lamps and ballasts shall conform to the requirements of Section 16415 ELECTRICAL WORK, INTERIOR. 2.9.8.2

Wiring

************************************************************************** NOTE: If the facility will be under the jurisdiction of a city code, verify requirements. Some locations require hard wired connections. ************************************************************************** Each fixture shall have a 1830 mm 6 foot minimum, factory installed, heavy duty electrical cordset with a grounded plug. Direct or hard wire connections are not acceptable. Unless otherwise indicated, cords shall be concealed. Cord concealment shall be built-in within panels [and spine walls] or shall utilize field installed, manufacturer approved accessories. Cords may be extended through dedicated channels located at any point within panels [and spine walls] or may be placed in vertical slots or in the space between panels [and spine walls] if held in place by retainers and concealed by a cover plate. Vertical wire managers shall be prefinished and cut to size and shall extend from the task light level down to the top of the work surface below the task light. Each manager shall be attached to a panel vertical edge or connector strip without damage to the surfaces. 2.9.9

Communications

Communications wiring shall be extended to, and installed in, the electrified panels [and spine walls] as shown on the plans. Communications outlets shall be installed at designated locations. Communications work may be performed in conjunction with the installation of workstations or may be separately executed at the Contractor's option; however, equipment, materials, and installation shall conform to the requirements of [Section 16415 ELECTRICAL WORK, INTERIOR] [Section 16710 PREMISES DISTRIBUTION SYSTEM] [_____] and all interfaces must be properly coordinated. 2.9.10

Special Systems

************************************************************************** NOTE: Include this paragraph only in projects where SECTION 12705

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requirements for shielded facilities (TEMPEST, Red/Black, EMP, etc.) and secure wiring have been called out in project criteria. Specific requirements for cable arrangement, separation of Red/Black lines, etc., need to be verified for each project. Provide metal raceway, channels, etc. throughout. Separation distances required for exposed cable or wiring in nonmetallic raceways are much greater than for wiring installed in totally enclosed metal raceway. Site specific details and/or notes should be prepared for each project. ************************************************************************** Designated raceway systems shall provide management for secure and nonsecure power, computer and telecommunications cabling. Secure distribution shall be separated from nonsecure distribution [in accordance with details shown on the plans] [by running secure lines along top located raceway and nonsecure along the bottom of the workstation panel [and spine wall]]. PART 3 3.1

EXECUTION INSTALLATION

The workstations shall be installed by certified installers in accordance with manufacturer's recommended installation instructions. Workstation components shall be installed level, plumb, square, and with proper alignment with adjoining furniture. The components shall be securely interconnected and securely attached to the building where required. Three sets of special tools and equipment necessary for the relocation of panels and other components shall be furnished. 3.2

CLEANING

Upon completion of installation, all products shall be cleaned and polished and the area shall be left in a clean and neat condition. Any defects in material and installation shall be repaired, and damaged products that cannot be satisfactorily repaired shall be replaced. -- End of Section --

SECTION 12705

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3

Interior Design Cost Estimating Guide FY 2002

CHAPTER CONTENT INFLATION SCOPE OF ESTIMATE OVERSEAS CONSIDERATION OTHER VARIABLES TABLE 1 TABLE 2 GSA ADVANTAGE!

INFLATION

The estimates noted below are based on fiscal year 2002 costs. Inflation should be compounded at 2.5% per year for subsequent years. SCOPE OF ESTIMATE

The guidelines represent the cost to purchase and install interior improvements to a space. Depending on the project, examples of items that may be included are: • Furniture • Window treatments • Accessories • Cabinets and millwork • Installation of specified items Examples of items that are not included are: • Profit • Overhead • Shipping • Building construction or modification OVERSEAS CONSIDERATION

Projects overseas will have costs that vary from country to country. Variables include the cost of local materials or items, if used; the cost of local labor, if used; and the exchange rate. OTH ER VARIABLES

Because many factors influence the cost of Interior Design projects, there are additional factors that should be noted. • Size of project. Economies of scale exist, which means that improving 1 room will have a higher cost per room than improving 100 rooms. • Schedule. Projects which have an aggressive timeline will often cost more than those which have a longer timeline. • Project-specific conditions that may have not been considered in the average costs noted. An example would be the cost of installing window treatments in a training room with floor to ceiling glass on three sides; this would have a higher cost for window treatments, compared to the average or range noted below .

1

3 TABLE 1: SQUARE FOOT BUDGETING

Facility type Administrative space

$/sq. foot $9.50 $18.00 $41.50 Airmen' Club $15.50 Alert Facility $15.50 Auditorium Fixed seating. $42.00 Base Ops DV Lounge $24.00 Chapel $31.00 Child Development Center $17.00 Classroom $17.00 Clinic or Dental Clinic Excluding equipment. $19.00 Conference Room Standard finish level. $24.00 Executive finish level. $64.00 Dining Facility Excluding kitchen equip. and serving line. $47.50 Distinguished Visitor's Suite In lodging. $36.00 Family Housing Office $19.00 Fire Station $15.50 Golf Clubhouse $18.00 Judge Advocate Facility Including courtroom. $33.00 Library $33.00 Lodging Office $18.00 Open Mess, NCO & Officers Excluding kitchen equipment. $35.50 Physical Fitness Center Excluding fitness equipment. $14.00 Recreation Center $14.00

2

Specific information Conventional furniture, standard level. Conventional furniture, executive level. Systems furniture, standard level. Excluding kitchen equipment.

Temporary Lodging Facility (TLF) Training Center

$19.00 $16.50

Unaccompanied Enlisted Personnel Housing (UEPH)

$21.50

Unaccompanied Officer Personnel Housing (UOPH)

$24.00

Visiting Quarters (VQ) Youth Center

$32.00 $15.50

3 TABLE 2: UNIT BUDGETING

Facility Type

Specific information

Administrative space

Conventional furniture, standard level. Conventional furniture, executive level. Systems furniture, standard level. With front desk. Without front desk

$1,140.00 $2,140.00 $4,992.00 $83,208.00 $20,802.00

Bedroom only. One bedroom suite.

$20,802.00 $8,320.00 $11,292.00

Per person. Single room. Single suite. Double suite.

$5,943.00 $9,000.00 $12,000.00 $20,200.00

Lobby / Lodging Office Temporary Lodging Facility (TLF) Unaccompanied Enlisted Personnel Housing (UEPH) Unaccompanied Officer Personnel Housing (UOPH) Visiting Quarters (VQ)

$ / unit

GSA ADVANTAGE!

Note that GSA may be a source for purchase of items for interior spaces, and purchasing through this service will often yield a cost savings over other sources. Contact your Resource Advisor to determine the applicability.

3

Interior Design Principles

4 CHAPTER CONTENTS OVERVIEW DESIGN DEVELOPMENT DESIGN EXECUTION S TA N D A R D S INTERIOR FINISHES FURNITURE FUNCTIONAL AREAS FINISHES FOR FUNCTIONAL GROUPS

OVERVIEW

BUILDING CODES

The Interior Design Principles provide and describe interior design policies and practices that support Air Force Civil Engineering. The audience for this chapter includes: base interior designers, facility managers, A/E contractors, interior design contractors, and others involved with Air Force interior projects. In this era of right sizing and limited funding, smart selections of building materials and furnishings are necessary. Well designed interiors are major components in providing quality facilities, that, in turn, attract and retain quality personnel to sustain the Air Force.

FIRE TESTING

Philosophy

Quality interior design reflects “understated excellence” and assures that facilities are attractive, environmentally safe, operationally efficient and maintainable. Interior designers must strive for sound, economical, functional, and aesthetic design achievements. Well designed facilities satisfy users’ needs, install pride in ownership, and promote productivity in the workplace.

Function

Functional interior designs ensure that each aspect of an interior environment performs efficiently for its users. A good working relationship between users and designers will help accomplish this goal. Each facility type presents unique functional requirements that will ultimately affect the selection of finish materials and furnishings. It is important that designers investigate all aspects of spatial requirements via the users. All interior selections must reflect the “best buy” for the Air Force in terms of aesthetic value, maintenance characteristics, and life-cycle costs. Inexpensive, short-term solutions do not necessarily produce cost savings.

Cost Effectiveness

Life Cycle Cost and Appeal

When making selections, designers must consider product performance and longevity of appeal, as well as initial costs. As the appeal of finish materials degrade, users want to replace them; therefore, products which keep their appearance and shape longer are better choices even when initial costs are higher.

Durability

Durable designs and finishes pass the “test of time.” Designers must be concerned with material durability and wearability while considering budget restrictions. Selections of quality materials and products must also be appropriate to the function and level of use of each facility.

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4 The use of easily maintained finishes is critical. While certain finishes may provide excellent durability, designers must give serious consideration to maintaining the appeal of materials. It is critical that designers be familiar with finishes that wear well and require low maintenance.

Maintainability

Each installation has its own compatibility plans that reflect regional, environmental, and architectural considerations. Designers should be familiar with installation plans to achieve unified scales, traditions, and excellence in facilities.

Compatibility

Facilities must meet as many “human” needs at as many levels as possible. Now, more than ever, working and living environments are within the control of those who design and build them. Well designed interiors can contribute to higher achievements in the work place, and enhance pleasure and relaxation in hospitality and recreational facilities.

Design

Creativity

Budget constraints place increased importance on design creativity. Proper planning and research of innovative design features will aid designers in providing quality facility interiors within restricted budgets.

Flexibility

Flexible designs are essential to meet dynamic requirements. While the primary function of each facility must be first priority, designers must keep in mind which functions evolve, and which facilities may require future modifications. Rapid technological advancements often demand upgraded equipment, power and communication requirements.

Timelessness

The elements of pure design, including structural expression, suitability of materials, harmonious visual and tactile features, and classic furnishings, will always remain the foundation of good design. Designers should avoid trendy or dated finishes and design features. Interior spaces should be creative but not extreme, reflect quality but not opulence, and be capable of being updated without requiring significant changes to materials, and functions.

Terminology

The following terms are universal in all fields of the arts and architecture; however, for our purposes, these definitions pertain to interior design. • Repetition – the use of the same visual effect several times in a space. Repetition may produce a sense of harmonious relationships, obviously planned patterns, or rhythmic movements. • Rhythm – a sense of movement created by regulated patterns. • Variety – the use of opposing, contrasting, changing, elaborating, or diversifying elements in a composition to add individualism and interest.

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4 • Balance – a feeling of equilibrium in weight. A symmetrical balance is easily achieved by dividing a space in two and identically designing each half. An asymmetrical balance is more difficult to achieve when placing items in a space to create harmony while fulfilling functional requirements. • Harmony – the repetition of visual elements with similar characteristics assist in creating comfort in a space. • Proportion – the relationship of object sizes in a space. When proportions are out of scale, spaces can feel awkward. History shows that mathematical proportions are most pleasing when they are based on human and natural elements. • Scale – the relationship of object sizes to the size of the human figure enhances comfort.

DESIGN DEVELOPMENT

The design development process begins when designers understand the functional and aesthetic requirements of each space. Designs must be effectively communicated to all parties involved in the design process. Users should be confident that their spatial and functional needs will be met. Design documentation is necessary to illustrate a comprehensive theme with interior detailing. The designer should provide written explanations or a “design narrative” to inform users of the specific selections chosen and why. Rendered plans, elevations, sections, and perspectives should clearly illustrate each carefully planned concept. Material finishes and furniture boards should display well-coordinated schemes. Users’ satisfaction is as important as the longevity of interior designs. Educate users to appreciate the long-term qualities of good designs and give them the opportunity for direct input throughout the submittal process and during each stage of design development. The final design should not present users with surprises or issues that were not previously identified or addressed.

Design Communication

Specific guidance, presentation format, and detailed information on the development of the Structural Interior Design (SID) and Comprehensive Interior Design (CID) packages can be found in the Air Force Center for Environmental Excellence Interior Design Presentation Format handbook. This handbook outlines, in detail, the sections and drawings required during the submittal process with presentation formats. It includes a CID cost estimating guide as well as A-E contract information and an index of reference standards to be used by interior designers during design development.

Required Documents

DESIGN EXECUTION

Implementation

Once final approval of the design concept and finishes have been accomplished, a completed design package must be submitted. The contract documents must clearly convey the design intent and provide the information 3

4 necessary to implement and construct the design. As mentioned above, the Air Force Center for Environmental Excellence Interior Design Presentation Format provides information on required documents. Scope of Work

Brief but thorough descriptions of work to be performed by the contractor should be prepared by each design team. The contracting office will utilize this information to synopsize the project for the bid advertisement.

Drawings

Drawings are reviewed by users for adequacy of space and function as well as used by contractors for bidding and construction information. Drawings include demolition plans, floor plans, reflected ceiling plans, design details, elevations, mechanical plans, electrical plans, plumbing plans, finish material placement, and other information as needed.

Specifications

The product specifications are critical for achieving a successful design. They must be very detailed and should be closely reviewed to ensure the Air Force receives quality products, materials, and craftsmanship. DOD policy is to utilize commercial specifications in lieu of federal and military specifications when they clearly meet the proper requirements.

S TA N D A R D S

Philosophy

The diverse missions in the Air Force require unique facilities to support several programs. This presents a challenge for designers regarding quality standards, use of materials, functional requirements and budget limitations. Standardizing interior building finishes throughout facilities establishes a benchmark for desired results. Many facilities are multifunctional and accommodate many different organizations. This can make one single set of standards difficult to apply. Following the installation, standards help to ensure a facility keeps its architectural integrity and interior scheme as functions change. The following section defines standards for building finish materials according to finish application and criteria for individual building types and functional areas. These standards should be used as general guidelines for choosing the most advantageous products available. Due to varying locations, circumstances and requirements, alternate material choices may be required. Designers and users must research these early in the project.

INTERIOR FINISHES

Choosing finishes and colors can be “fun”; however, one must make selections that not only meet appropriate standards for functionality and durability, but also conform with Uniform Building Codes – Fire and Life Safety, and the Americans with Disabilities Act (ADA). (See Building Codes and Fire Testing, page 38.) Note: All finishes are to be installed according to manufacturers’ instructions and properly maintained as per manufacturers’ warranty specifications. 4

4 Floor finishes are major design elements in interior spaces. These materials chosen are to be appropriate for the function of the space as well as aesthetically appropriate. Acoustical properties of floor finishes have great impact on noise levels, and the colors of the finishes impact the lightness or darkness in spaces. Extremely light colors, especially white, should be avoided in high traffic areas due to soiling and possible glare. Floor patterns or changes in floor finishes may be used to create circulation paths or separation between spaces. Of all finishes, floors will get the most wear and are usually the most expensive finish material.

Floor Finishes

There are three basic categories of floor coverings: • Hard surfaces – concrete, wood, stone, ceramic, and terrazzo • Resilient surfaces – vinyl composition tile, sheet vinyl, rubber, and linoleum • Soft surfaces – carpet and area rugs Concrete Concrete is the basic structural material of floors in most new construction and, when scored, painted, stained, or glazed, can provide an aesthetically pleasing finish. Wood Wood flooring is typically an expensive upgraded finish that is applied in special areas. Hardwoods, such as oak and maple are much more durable than softwoods. Softwoods are susceptible to indentions over time from moderate to heavy traffic. The following applies to wood finishes: • Usually installed in large planks, smaller strips, or parquet slats, and can be simple or very intricate in design. • Usually 3/4” thick, but thinner products are produced and may not withstand sanding or refinishing; therefore, its life is limited. • Finished in the field with oil based polyurethanes, water based polyurethanes, or by acid curing. Acid curing and oil based polyurethanes have high Volatile Organic Compound (VOC) ratings and must be installed with caution. Water-based polyurethanes have lower VOC ratings but are thinner and will require several applications. They are also more expensive due to the labor intensive process. Stone Stone floors include slate, granite, marble, limestone, and travertine among others. Stone is available in a variety of colors and finished in one of three ways: • Polished finish – requires high maintenance, has poor slip resistance, and should not be used in heavy traffic areas, especially adjacent to building entrances. • Honed finish – has a dull, smooth finish with good slip resistance. • Thermal finish – has a great deal of texture and is very slip resistant.

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4 All stone may be used in interior or exterior applications; however, some stone, such as slate, requires applied sealants when used indoors. Granites are very durable surfaces that can be used in most applications. Marbles range from hard to soft and are classified as such. Marbles usually require the most maintenance. Ceramic Floor Tile Ceramic tile is made up of either clay or porcelain. The types of ceramic tiles available are mosaic, quarry, and paver. There are four absorption categories: nonvitreous, semivitreous, vitreous and impervious, with impervious being the least absorptive. The lower the absorption level, the greater resistance there is to staining. The following applies to using ceramic tile: • In heavy traffic areas, such as vestibules and shopping mall corridors, a quarry, paver, or heavy duty porcelain tile is recommended. Larger tiles require fewer grout seams per square foot; therefore, they are easier to maintain. • A mottled or shaded tile camouflages stains and is easier to maintain than an overall flat color. • Mosaics are small tiles that are typically less than 1” wide and can be used for intricate designs and patterns. Webbing may be applied to the back of the tile for easy installation. • Quarry tiles are thick and durable. These are usually installed in heavy traffic areas such as commercial kitchens. • Pavers are larger tiles that are typically found with textured surfaces. These tiles may be installed with a cement-based mortar in a thick set or thin set method; the thin set method is most preferred. The thick set method works well where slopes and drains are desired. • Consider the use of Epoxy grouts to avoid discoloration. If sand grouts are the only possibility due to budget restraints, use dark colors.

West Missile Range Operational Control Center Vandenberg Air Force Base, California

Terrazzo Terrazzo is a flooring material of various sizes of marble chips in cement mortar. Metal divider strips are used as expansion joints. Terrazzo mixtures are typically installed two inches thick, but can be installed in thinner settings. Vinyl Composition Tile (VCT) Vinyl composition tile is an economical floor covering that is easy to install, clean, and repair. The following applies to VCT: • 12” x 12” (305 mm x 305 mm) tile, 1/8” (3.2 mm) gauge, pattern to go full depth of tile. • “No wax” finishes should be limited to residential or light traffic wear. Sheet Vinyl • Vinyl sheet flooring is produced in large sheets to allow for few joints. • Minimum of .085” (2.16 mm) gauge, pattern to go full depth of wear level (.50” or 1.27 mm). • “No wax” finishes should be limited to residential or light traffic wear. • Give special care to seams. 6

4 Linoleum Linoleum is a natural product that is made up of linseed oil, cork, and wood flour. These materials combined provide a durable finish with superior thermal and acoustic properties. Linoleum can be purchased in sheets or large tiles in a variety of colors, and unlimited patterns can be created. Carpet Carpet is a popular floor finish that is manufactured in broadloom rolls or carpet tiles. There are two processes for constructing carpet – tufting and weaving. The tufted process is more common involving yarns tufted into a backing then covering the backing with latex to secure the yarns. Woven carpet is a strong, heavy carpet in which the pile and backing yarns are woven together. Carpet, of good quality, is popular because of its durability, soft touch and appearance, and acoustic properties. It aids in sound reduction more than any other floor finish. The following apply when selecting and installing carpet: • See ETL 94-3 Air Force Carpet Standards for all facilities. • See Air Force Family Housing Carpet Standards dated Sept 94. • Provide reducers, metal strips, or other edging in areas where carpet abuts other floor surfaces. • Patterned carpets help to “mask” soiling in traffic areas. Choose patterned carpets with distinguishable designs of two or more different colors. Tone on tone color combinations do not hide soil. Solid colored carpets should only be placed in commanders’ suites, chapels, DV suites and family housing units. Access Flooring Access flooring, also known as raised flooring, involves elevated, lift-out floor panels supported by an understructure. It is installed to allow cabling, HVAC or electrical wires to run under the floor for easy access. Access flooring is typically installed between 6”-12” high. Cost of access floor is often offset by eliminating extensive installation of overhead electrical and cable systems. Carpet tiles should be used with access flooring instead of rolled goods. Wall Finishes

Typical wall systems include wood or metal studs, wood post and beam framing, steel and reinforced concrete framing, and masonry. Interior walls and partitions may be load bearing or non-load bearing. Wall surfaces must be able to accept desired finishes. Gypsum board is installed as the wall substrate in most commercial interior projects. Gypsum board is also referred to as wallboard, sheet rock and drywall. Typically a Type “X” gypsum board is used when a fire rating is required. Other types of gypsum board include: green board or moisture resistant

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4 gypsum board; foil backed board used as a vapor barrier; blue board used as a substrate for veneer plaster, and pre-finished gypsum board that has a decorative vinyl or fabric finish. Vinyl Wall Coverings Fabric-backed and paper-backed vinyl wall coverings are popular for their low maintenance. Fabric-backed wall coverings are the most durable. Roll goods are generally 27/28” wide and approximately 5 1/3 lineal yards. Yard goods are 53/54” wide and sold by the lineal yard. Vinyl wall coverings come in three types, Type I, II, and III. Type I is less durable, and therefore, used in lower traffic areas. Type II is used in heavier traffic areas such as corridors and public spaces. Type III is the least used due to its high cost and limited applications, but is excellent for walls that take extreme abuse. The following applies to vinyl wall coverings: • When installing wall coverings over CMU, first fill grooves, then prep each surface with a skim-coat of plaster, or as specified by the manufacturer. • Vinyl wall coverings and paneling used in corridors, stairs, fire exits, or sleeping rooms, must have “Class A” fire ratings. See NFPA 101, 6-5.3.5. • Avoid the use of vinyl wall coverings on the inside of exterior walls in humid climates. The low permeability of most vinyls will interfere with vapor transmission and will result in rapid deterioration of the wallboard. • Wherever possible, wall coverings should be ended in an inside corner where walls meet. If this is not feasible, always provide edging to protect exposed edges at outside corners, matching wall surfaces when possible. Fabric and Acoustical Wall Coverings Fabric wall coverings can be beautiful wall finishes that are typically used in upscale spaces with low traffic. Conference rooms and areas that require speech privacy are good candidates for fabric wall coverings. The follow applies to fabric wall coverings: • Fabric wall coverings usually require a paper or latex backing for stability and protection from glues seeping through the fabric. • Install acoustical wall coverings in areas where acoustical properties are important. Acoustical wall coverings are generally 36” to 40” or 53/54” wide and sold by the lineal yard. • Upholstered wall coverings are a field installed wall finish in which the fabric covers a frame that attaches to the wall. The selected fabric should be compatible as a wall treatment. Designers should typically avoid nylon, rayon and viscose in these applications due to sagging. • Textile wall coverings are only permitted if they are Class A and if the building is fully sprinklered. • All textile wall coverings must be tested and pass the NFPA Test 265. Wallpaper Wallpaper is typically used for residential projects due to its limited resistance to wear and maintenance. See NFPA 101, 6-5. 8

4 Paint Paint is an inexpensive finish that is easily applied and can be used to create various textures. Paints come in two options: latex (water based) and oil (solvent based). Paint is produced in four basic sheens: • Flat or matte finish – produces the least glare but is also the least durable. This finish is applied in low traffic areas. • Satin or eggshell finish – has a light sheen and is more durable than the flat finish. • Semigloss finish – has a good sheen and is yet even more durable. Apply to areas that required frequent cleaning, such as kitchens, bathrooms, door trims and moldings. • Gloss finish – has a very shiny appearance and is very durable. It is difficult to apply a new finish over gloss. Avoid stark white as a color choice for paint. Off-whites and “toned-down” or subdued hues aid in hiding soil. Ceramic Wall Tile There are several options of glazed and unglazed ceramic tiles for surfacing walls. Wall tiles have low impact resistance and are typically glazed. Install tiles from floors to ceilings on wet walls, such as showers, and at least wainscot height behind lavatories and toilets is preferred. Wood Paneling Wood paneling is an expensive wall treatment, and therefore is usually applied to upscale spaces. Wood veneer wall coverings give luxurious looks without the expense of wood paneling. The veneer can be installed finished or unfinished, and since veneers are so thin, it is imperative that substrates be very smooth. Exposed edges of wood paneling at chair rails (30” to 32” on center) or at wainscot (42” to 48”) heights should be finished with wood trim moldings stained to match paneling. It is not recommended using imitation wood finishes, paper, or vinyl top applications to simulate wood. Wood paneling must have the appropriate wall and ceiling fire classifications to meet NFPA 101 requirements for the areas in which they are used.

Iditarod Dining Facility Elmendorf Air Force Base, Alaska Ceilings

There are several materials that may be used for ceilings, such as hardwood, reinforced concrete, metal, plaster, drywall, and acoustical tile. Acoustical Tiles Acoustical ceiling tile (ACT) is a mineral fiber board product that offers many options and advantages. It works well with H.V.A.C. systems; provides easy access to above areas; provides noise reduction properties, and provides light reflectance properties. Some available options include: anti-microbial solutions, fire resistances, a variety of styles, i.e., tegular tiles, scored, flat lay-in, and

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4 textured, and they may come in a selection of colors. The following apply to acoustical tiles: • Use 2’ x 2’ size when replacing ceiling systems or in new construction. • Tiles can be installed directly onto a finished surface, or suspended from a metal grid. • Suspension systems can be exposed, semi-exposed, or concealed depending on the desired look, but typically should not be in contrasting colors. • Suspended acoustical tile systems should not be used in family housing. • Avoid using acoustical tiles on walls for sound absorption. See Wall Finishes above. • Water marked or damaged ceiling tiles should be replaced immediately. • Purchase additional ceiling tile stock to have on hand for replacement. • Consider replacing existing 24” x 48” tiles with a scored 24” x 48” ceiling tile or 24” x 24” system for corridors or office areas. The scored ceiling tiles give the illusion of a 24” x 24” ceiling grid without the expense of installing a new grid to support 24” x 24” tiles. Gypsum Board Gypsum board ceilings are the norm for most construction. They may have a smooth finish or be textured with a thin layer of plaster for visual interest and to improve acoustical performance. Gypsum board is applied directly to wood or metal frame systems. The boards are usually 4’ x 8’ and the seams are finished off with a tape and float process. Surfaces may be painted or finished with a vinyl wall covering. Plaster Ceilings Plaster ceilings are seldom used in new construction but are often encountered in renovation projects. Plaster is applied over a metal lath in a three-coat process, or over a gypsum lath in a two-coat process. Plaster ceilings should be suspended from wood, steel, or concrete systems that allow for flexible finishes that resist cracking. When plaster is applied to lath that is directly attached to structure, chances of cracking are greater. Reinforced Concrete Ceilings Reinforced concrete ceilings look industrial due to the exposure of the structure, ductwork, lighting systems, and sprinkler systems. These exposed areas may be painted neutral or nondescript colors so that they “blend” with the concrete for a uniform appearance. This works well in spaces where there is a great deal of activity at eye level such as dining facilities or retail environments. Other spaces may benefit from an emphasis played on ceilings, and therefore, contrasts in colors and materials should be used. Metal Ceilings Metal ceilings are typically decorative and are installed as ceiling systems. There are several options available including linear metal, reflective surfaces, open plenum, and stamped metal panels. When using pre-manufactured ceiling systems, lighting, air handling, suspension and acoustical properties are usually accommodated within these systems.

Health and Wellness Center Eglin Air Force Base, Florida

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4 Wood Ceilings Wood ceilings are more commonly used in geographical regions where wood is plentiful. Wood can be used to give a rustic lodge look, or a beautiful plankled ceiling look. Options for wood ceilings include paneling, siding, and wood planks. The underside of a wood plank floor system can also be used as the finished ceiling below. Wood ceilings must have flame spread index ratings of 25 or less. Wood has an excellent insulating value that is helpful in cold climates. Iditarod Dining Facility Elmendorf Air Force Base Window Treatments

Window treatments have thermal impacts as well as decorative impacts on spaces. When considering solar protection, there are many options: vertical or horizontal blinds, shades, and drapery. All window treatments, including lining materials, must be fire rated. Window coverings for all sleeping areas in lodging should have separate soft-suede blackout linings to block out sunlight. This will accommodate shift workers and transient guests that will sleep during the day. Colors and patterns of window treatments are to be coordinated with interior color schemes. See NFPA 101, 6-6 for fire safety considerations.

Miscellaneous

Hardware Hardware should be chrome brushed aluminum, anodized bronze or antique brass for ease in maintenance. Polished brass surfaces require frequent maintenance. Nonconforming hardware should be replaced during renovations or as the budget allows. The colors and tone of electrical switch plates, electronic devices, and light switches should “blend” with the adjacent surface, i.e., light colors on light, dark colors on dark. Wiring, Etc. Special attention should be taken to conceal all conduit, pipes, electrical wires, communication and computer cables. Where these items cannot be concealed, they should be painted to match wall surfaces or ceiling colors. Fire Extinguishers Fire extinguishers should be placed in metal cabinets that are flush or partially recessed into walls and are clearly identified with the words “fire extinguisher.” Fire extinguishers hanging on walls from hooks are not acceptable. Signs for fire extinguishers or fire notices/exits, etc. and alarm fixtures themselves do not have to be in the color red.

FURNITURE

Specifications in this chapter provide the minimum standards for furniture purchased by the Air Force. The Air Force utilizes several types of furniture; residential; lodging; food service; office/administration; maintenance/warehouse; recreation; medical; educational; religious, and squadron operations. Furniture should be purchased for its functionality, durability, and aesthetic features. See NFPA 101, 6-6. 11

4 Furniture construction can be separated into two categories: wood and metal.

Furniture and Textile Construction

Wood Wood furniture is either made of softwoods which are evergreens, or hardwoods which are deciduous. Softwoods are used for residential grade furniture and are not recommended for the majority of AF facilities. Hardwoods are used to construct seating frames, base cabinetry, and solid furniture. Hardwoods make good surface finishes. Veneers are thin sheets of wood that are glued to base materials, then stained and finished. Premium pieces should be veneered on both sides of each board for stability. These pieces can be very decorative depending on the placement of veneers. Metal Metals are used a great deal for office furniture. These metals include steel, aluminum, and alloys. Steel is strong but will rust if not properly treated with a plating or painting process. Stainless steel is very expensive and used only in areas where high durability is required. Aluminum is not as strong but does not rust. The finishes on metal furniture should not chip which will almost always lead to rust and corrosion. Metal is measured by the gauge – the smaller the gauge the thicker the sheet. For example, an 8 gauge sheet is much thicker than a 16 gauge sheet. The connections of metal furniture are either welded or bolted. When selecting fabrics, there are several factors to consider: color, durability, price, fire resistance, and fiber type. There are natural fibers and artificial fibers. The most common natural fibers for textiles are wool, mohair, cotton, silk and linen. The most common synthetics are polyester, acrylics, nylons, polyurethane, polyvinyl chloride, olefin, and rayon.

Textiles

There are several treatments that can enhance the performance of textiles. Antibacterial and mildew resistance treatments protect against the growth of mold and mildew. Anti-static treatments aid in reducing static electricity. Fireproofing, fire-retardant, and flame resistance treatments help fabric to resist ignition, slow flame spread, and provide fireproofing. Scotchguard, Soilrepellant Zelan and Zepel are soil, stain and water resistant treatments. Conventional furniture is the arrangement of free-standing furniture including, but not limited to: administration furniture, dormitory furniture, lobby furniture, dining furniture, etc. Conventional furniture is usually acquired on a DD 1348-6 through Air Force base supply.

Conventional Furniture

Operational Seating The awareness of ergonomics is important when choosing task chairs. Five prong base chairs with casters are suggested to provide excellent stability and mobility. Casters should be composed of a dual hard wheel for use on carpet,

Seating

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4 and single soft wheel for use on hard flooring surfaces. Chair arms should be replaceable or removable in the field. Molded plastic arms, used for most applications, are easier to maintain; upholstered arms tend to soil easily with high use. Adjustable arms are required for intensive use by computer operators. Chair frames should be finished in chrome or a powder coated epoxy. Wood based chairs are more expensive and may be chosen for executive use. Stationary Chairs Stationary chairs with four posted legs are suggested. These chairs are not often moved since they are used as office side chairs or perimeter seating in conference rooms. Sled based chairs offer sliding motions when scooting in and out from under tables and desks. Provide appropriate chair glides for either carpet or hard floor surfaces. Clear glides are preferred on hard floor surfaces since black glides tend to leave marks. Seating used in dining facilities and cafeterias should have “wipe-out channels” or chair backs that are spaced from their seats for ease of cleaning.

Air Force Senior Noncommissioned Officer Academy Gunter Annex, Maxwell Air Force Base, Alabama

Lounge Seating Lounge seating is defined as fully upholstered seating for lobbies, waiting areas, lounge areas, and private executive offices. All internal frame parts should be kiln-dried hardwoods. All exposed parts should be cut from #1 common or better grade hardwood with uniform grain and color uniformity. Frame joints should be carefully fitted and secured with dowels. Frames must be reinforced with corner blocks mitered to fit securely. Each seat foundation is to be 8-1/2 gauge sinuous wire springs clinched to insulated tie wires and strapped to tie rails and back post. Back construction is 11 gauge wire spring construction stretched between top and bottom spring rails and secured with double staples. The spring system should be covered with noise free insulating fabric and stapled to the frame on all sides. Seats are to be cushioned with 1.80 lbs. density polyurethane foam with 32 lbs. of construction. Each seat cushion is wrapped with resin treated polyester fiber to give a smooth even finish. Chair backs and cushions should be 1.10 lbs. density polyurethane foam with 20 lbs. for back compression and 35 lbs. for arm compression. Backs and arms should be topped with blended fiber battings for smooth even appearances. All units should be constructed to allow for field reupholstering and repair. Upholstery patterns should be marked on the vertical and horizontal for a uniform pattern. Upholstery should be treated with soil retardants.

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4 Waiting area seating for medical facilities should accommodate children, pregnant women, the elderly, heavy or tall people, and the physically weak. All seating should have arms for ease in and out of seated positions. Chair seats shall be firm, level with the floor, and not at a decline toward the backs of the chairs. Children’s Furniture Children’s furniture should be very durable and scaled down to child size. Most manufactures with children’s lines will offer scaled down furniture primarily for preschoolers and first graders, and junior sized furniture for children eight to twelve years of age. Once a child reaches age seven or eight, they will prefer to sit in “grown up” furniture when given a choice. The undersides of table tops may not be less than 28 inches from floors, while table tops, for sitting applications, are not to exceed 30 inches from floors. The height of tables for standing applications is not to exceed 36 inches from the floor.

Tables and Countertops

Each table top should be constructed of one piece unless the table length is too long to fit in a doorway and, therefore, must be shipped in two or more pieces. Core materials must meet or exceed strength requirements for commercial standards. Particle board must have a minimum density of 48 lbs. per cubic feet. Cores must be sanded from top to bottom leaving smooth edges. Laminates or veneers must be glued uniformly and evenly to ensure adhesion and stability. Applied edging must be mitered, and all wood edges must be hardwood. Laminate tops are to be used with vinyl edging, self-edging, or solid wood edging. Wood veneer tops are appropriate for conference rooms and executive areas. All bases must be appropriately sized to their tops and be equipped with leveling glides. All metal bases should be finished in powder coatings.

Child Development Center United States Air Force Academy, Colorado

Consider the size of tables for each application. A good rule of thumb for dining tables and conference tables is to allow 24” to 30” of edge space per person. When selecting end tables, always consider the height of adjacent objects so that they are complemented by end table. Several small tables may be used to form one large table or various table formations for flexibility. High quality folding tables may be used in dining rooms to allow changes in table layout. When table legs are desired (in place of table bases), it is important to make sure legs do not interfere with users. Table manufacturers are meeting the needs of providing more “functional” tables. For example, there are several styles of tables that can be purchased with casters for mobility. Tables that fold, dismantle, or that can be raised or lowered, are popular when flexibility is essential. As telecommunication and data communication technology advances, tables are introduced with new options for power and communications cabling. 14

4 Freestanding office furniture includes desks, credenzas, computer tables, executive “u” units, and bookcases.

Freestanding Office Furniture – Casegoods

Metal casegoods with laminate work surfaces should meet the standards and construction of systems furniture, yet, they are floor supported (free standing). Wood veneers should be edged with hardwoods, and all units should have glides for leveling. Desk tops should be equipped with two grommets (two inches minimum in diameter) to allow for electrical cords. Location of grommets will vary depending on application. Work surface tops with rolled/soft edges are preferred to a straight edge for comfort. Drawers must use full extension, stop action progressive slides with precision ball bearing, and no metal to metal connection for a smooth, quiet operation. Dovetail construction should be used on all corners. All drawers should be able to receive dividers and accommodate other filing options needed. Drawers should also be lockable and keyed alike, within each workstation, with removable cylinders for re-keying. Metal filing cabinets should be manufactured with rolled metal that is seamless on three sides and rounded at the corners for a smooth finish. When wood file cabinets are appropriate, use veneer surfaces and hardwood edges. An interlock system is required on drawers so that only one drawer will extend at one time. Drawers should have ball-bearing suspension systems with anti-rebound devices, and drawer pulls should be recessed so they do not get knocked off or get in the way of traffic.

Filing Cabinets

All lateral files should have front-to-back and side-to-side filing options. Cabinets should be flexible to allow for fixed shelves on five high units, or roll-out shelves and drawers. All units should be equipped with glides of leveling devices to ensure drawers or doors open properly. Color should be electrostatically applied at the factory.

Air Mobility Command Design Center Scott Air Force Base, Illinois

Furniture for these spaces include: headboards, bed frames, night stands, wardrobes, units with drawers or open shelves, TV armoires, desks, writing tables, dressers, chests, mirrors, end tables, coffee tables, various types of seating/hide-a-beds, dining tables, computer accessibility, etc.

Temporary Living Facilities and Dormitories – Casegoods

All furniture should be constructed of solid wood veneers, hardwood solids, or five-ply lumber-core with wood veneers. The suggested wood for all solid parts and veneers should be northern red oak or equal durable hardwood. The finished product can be treated and stained for the desired look. Particle board and cardboard are not acceptable. Back pieces must be equal to the sides in thickness, or a minimum of 1/4” inch thick. Drawer fronts, doors, desk tops, and other components should be removable and replaceable on site. This extends the life of a product by changing individual damaged parts rather than ordering an entire new unit.

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4 The dry construction method, with metal-to-metal connections, is the preferred method of construction. This method creates a stronger, more durable casegood; glue joints tend to fail. Screws, hinges, etc., should be concealed or inserted into the lumber for a clean, high quality look. Units held together only with glue and staples are unacceptable. Dove-tail joinery should be used as drawer joints. Drawer pulls should be flush or recessed for furniture that is highly used. This prevents the pulls from being knocked off, or pulled off. Drawer bottoms should sit in grooves and the drawer sides should be reinforced. Epoxy coated metal drawer slides with nylon bearing rollers with automatic stop feature are suggested.TV armoires and shelving units should have grommet holes in the backs in which to run electrical and telephone cords. All large units should come with leveling glides. Family Housing Phase I Vandenberg Air Force Base, California Systems furniture, also known as furniture systems, modular furniture, and ADP furniture, is distinguished from conventional furniture by its modularity. Systems furniture is a combination of various sized panels that support individual components to create work areas and workstations. Components, such as work surfaces, shelving, storage units, lighting, tackboards, paper organizers, and other accessories, are assembled to create a custom work space. The work space may be conventionally wired or wired through systems panels. Systems furniture may have solid panels, stacking panels, or floor supported components without panels.

Systems Furniture

Open office plans are ideal spaces for systems furniture. The open office plan is the elimination of interior hard walls while maintaining essential divisions. Semi-private spaces are developed through the use of partial height panels arranged to facilitate work flow and functional tasks. To accommodate the dual needs of privacy and communication, work areas should provide visual privacy while allowing for personal interaction. Private work areas surrounding common group areas should be provided for team settings and personnel with complex tasks. Place panels to separate adjacent work areas only where necessary to avoid excessively compartmentalized mazes. It is not cost effective to purchase panels for placement against existing walls that already provide privacy such as private offices. When designing open office plans, keep in mind support areas such as copier space, storage space, coffee bars, break areas, and coat storage.

Building 32 Rehabilitation Wright-Patterson Air Force Base, Ohio

A “standard” for systems furniture should be adopted so that there is uniformity throughout each facility. It is recommended to choose one product line from a single manufacturer as well as standard finishes for systems furniture. A hierarchy of spaces should be designed that range from clerical/secretarial levels up to supervisory levels. Workstation sizes, layouts, components, and privacy are determined for each level of hierarchy and should be standardized throughout an entire facility. Panel heights may vary according 16

4 to hierarchy and add interest to spaces. Tall panels of approximately 60” high are good for spaces requiring visual privacy and acoustical support when occupants are at seated positions. Lower panels of approximately 42” high may be used for secretarial stations to allow for direct communication by supervisors and personnel. This panel height is suggested for placement at windows, utility vents, and fire pulls. Most office systems furniture layouts rely heavily or exclusively on square component shapes and orthogonal space layouts. The introduction of curved panels, panels placed at different angles, and panel windows provide physical and visual relief, helping to break-up the “boxy” maze of repetitive spaces. Locations appropriate for these treatments include corner panels at beginnings and ends of series of panels, at intersections of circulation aisles, and at workstations that are visible from reception areas. Glazed, fire-rated panels offer privacy without confinement and should be integrated into overall interior landscapes. Acrylic window panels are unacceptable as they exceed flame and smoke development requirements. Acoustical performance ratings should be based upon workstation designs. While the sound transmission class (STC) and noise reduction coefficient (NRC) ratings contribute to overall acoustical performance, the acoustical role of panels is relatively minimal in the overall environment when compared to sound absorptive properties of other finish surfaces such as carpet and acoustical ceiling tiles. In addition, panel hung components greatly reduce the quantity of acoustical contributing area. Systems furniture is usually acquired on an AF Form 9 and procured directly through the base contracting office. Base Supply is by-passed. The installation is typically provided by the systems furniture contractor. The CE interior designer will either design the package or contact a contractor. Systems furniture projects shall be reviewed/approved by the CE interior designer, the MAJCOM interior design office, fire marshall and Base Safety Offices. Pre-wired Workstations The term “pre-wired workstation” is now obsolete. Pre-wired workstations were funded with Military Construction funds (3300 funds) and provided by the building contractor. Systems furniture may still be provided by the construction contractor; however, it is now funded with O&M 3400 funds. An overall review of the electrical system should be performed by a qualified electrical engineer prior to the purchase of the systems furniture to ensure the building can support the new furniture’s wiring. Artwork Artwork should be used to enhance all areas including: lobbies; waiting rooms; general office areas; corridors; conference rooms; break rooms; restaurant and cafeterias; lodging, and recreational areas.

Miscellaneous

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4 Create themes for artwork throughout facilities and follow established standards for matting, framing and displaying. Facilities with multiple floors can have varied themes from floor to floor as long as there are smooth transitions between each theme. Avoid suggestive or controversial subjects when choosing artwork. All hanging artwork must be attached to walls so that each piece is straight and aligned. Consider using security locks on artwork that could easily be pilfered. Plants Plants bring nature into interior spaces. They also have an impact on good health and the environment. Choose live plants whenever possible. If artificial plants are the only alternative, they should be flame retardant rated. Bulletin Boards and Tackboards Bulletin boards and tackboards should be provided in common areas to display notices and announcements. These boards should coordinate with signs and other adjacent building finishes. Avoid taping literature to walls, doors or windows. This is unprofessional and tape creates a tacky film that may harm surfaces. Warranties An important feature to consider when purchasing furniture is the warranty. Research how each manufacturer handles their warranties and response time. To maintain furniture, it is important to abide by the terms of each warranty. When furniture is altered without manufacturers’ guidance or assistance, warranties become void.

FUNCTIONAL AREAS

Entries and Lobbies

Entries and lobbies should be designed with highly durable finishes while introducing facilities with themes and pleasant, welcoming environments. Building entries and lobbies provide transitions from the exterior to the interior. First impressions are created in these spaces when a person enters the building. Consequently, the highest quality materials should be used in these spaces whenever possible. Nonskid paver tiles or ceramic tiles in neutral colors are wise choices as floor surfaces and wall bases. These are durable and easy to maintain in high traffic areas, and they hold up to exposure from outside elements. Consider using tile as wainscot up to 36” on walls to protect wall surfaces. Provide recessed walk-off mats or stiff bristle-type mats in all entry areas where carpet is not present. This is especially important in an entry without a vestibule. Extending exterior finishes into lobbies creates natural transitions provided the materials are aesthetically pleasing for interior concepts. For example, brick can be extended into a lobby, and with an interesting pattern or changes in texture and relief, a dynamic focal point can be created. Live foliage is also suggested to further give smooth transitions from the outdoors to interior spaces. 18

4 Consider soft textures against hard surfaces for contrast and interest. When seating is required, use carpet islands inserted into tile to define seating areas. Artwork will add to the decor to emphasize the concept of the space. Light fixtures, when strategically placed, can provide patterns, textures and interesting shadows. Light levels may be low and either incandescent or indirect in lobbies; however, lighting should be used to accentuate areas such as information desks, elevator doors, directories and artwork. Directories and signs are important in the absence of reception areas. The fire alarm panels should be discreet while easily accessible in emergencies. Second to lobbies, corridors are the most public spaces of building interiors and, as such, should convey strong visual statements. Corridors receive more wear than interior rooms; therefore, they require extra care when selecting finish materials. Interesting corridors can be designed with floor patterns, wall textures, accent lighting for artwork, wall washing, and wall sconces. Utility corridors should be given attention as well. See NFPA 101, 6-5.

Corridors

When faced with long “tunnel like” corridors, emphasize vertical elements for balance. Install carpet “islands” with borders running perpendicular to walls will shorten long corridors. If carpet islands or borders are used, the center area should be either darker than the borders or “busier” than the borders, i.e., patterned designs. Integrating 12” x 48” lighting fixtures, installed perpendicular to the corridor walls, will also visually shorten long corridors. Avoid accentuating horizontal elements. The combination of chair rails, carpet borders, and lighting that runs parallel to the corridors, greatly increases the visual length of corridors. When corridors are narrow, consider wall washers for light fixtures to visually push the wall outward. Also, darker floor colors compared to that of walls “widen” corridors.

Nellis Federal Hospital Nellis Air Force Base, Nevada

Interior finishes in the corridors should coordinate with other finishes within each facility. Way finding with carpet, wall coverings, or borders, are good solutions in some facilities. If carpet is not a good option, patterns and borders can be created using VCT, sheet vinyl, or ceramic tiles at little additional cost, if any. Significant stairwells and landings, with high public visibility such as those that stem from lobby areas, should have finish materials that complement adjacent areas. Stairwells can be used as transition spaces that tie all floors together for coordinated overall design. Utility stairwells and fire exits need durable finishes that are easy to maintain. Stairs in dormitories must be able to withstand frequent moves in and out of facilities. See NFPA 101, 6-5 for fire safety considerations.

Stairwells and Landings

Restrooms should be designed with materials that can be easily cleaned and maintained. Restroom fixtures should be wall-mounted to ease the cleaning of the floors. Accessories should include paper towel dispensers, mirrors, soap

Restrooms

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4 dispensers, clothes hooks on toilet partitions and in shower areas, and trash receptacles. Paper towel dispenser should be adjacent to lavatories for convenience and the avoidance of wet hands dripping water onto floors. Lavatories should be integrated with counters while free-standing, decorative sinks have separate vanity areas close by. Avoid small medicine cabinet style mirrors. Choose one color for entire toilet fixture, i.e., white seats on white toilets. Ceilings in all bathrooms and locker areas need to be water resistant. Flooring should be monolithic tile, while walls can be either monolithic tile or glazed tile. It is recommended that tile be used on all walls behind wet areas such as sinks, toilets, urinals and showers. Lighting should be bright for good grooming and cleaning. Locker Rooms

Locker rooms are to be well ventilated and designed with materials that are easily cleaned. An adequate number of lockers should be installed with vents, shelves and clothes hooks. Space between the top of the lockers and ceilings shall be finished and flush with locker fronts to avoid dust collection. Lockers should be finished in factory baked enamel or be electrostatically painted.

Conference Rooms

Conference rooms range from formal to casual, large to small, depending on the functions that will take place in these rooms. Flexibility can be maximized with the use of adjustable lighting, multipurpose seating, creative ceiling finishes, acoustical and/or tackable wall treatments, and multi-media presentation systems. Carefully plan the location of electrical outlets and consider flush mounted floor outlets for audiovisual equipment and computers. Chairs around conference tables should have casters for easy mobility. Stationary chairs may be placed along walls.

Control Centers and Computer Rooms

Access flooring systems are ideal for control centers and computer rooms for easy access to cables and wiring. Floor tiles should be finished with static dissipate vinyl tile, conductive vinyl tile, or low KV (25 lb. recurrence of slips and falls

E R G O N O M I C D E S I G N A P P L I C AT I O N S

Programming

Effective ergonomic design focuses on anticipating and meeting the needs of the user. Before finalizing any scheme, several common sense steps can be employed by the designer to help achieve ergonomic design goals. • Step 1. Define and examine the needs of the total user population; do not concentrate only on the primary resident, but look at the needs of his or her visitors or clients and the people who serve the primary client. • Step 2. Question motivations and unrealistic desires to separate them from genuine needs. The desire for “more closets,” for example, may indicate a need for other kinds of storage that will be more serviceable. A wish for a 6

5 windowed corner office may come less from any practical need that from a desire for heightened status – a value that may or may not deserve consideration. • Step 3. Examine and define the various tasks that each of the users has to perform. Determine what these tasks imply in terms of space, privacy, environmental control, supportive furnishings, and utilities. • Step 4. Explore the interactions between various users and their furnishings and equipment. Examine alternative arrangements to determine the most convenient organization of people, furnishings, and equipment. • Step 5. Bring all needs and desires into some realistic relationship not only with the project’s budget and priorities but also with the underlying economic forces. • Step 6. Retest and rework alternatives back through the user population as many times as is practical, and adjust the scheme as necessary before finalizing it. Also refer to the “Furniture Systems Guide” for a detailed programming checklist. General Design Approaches

Ergonomic guidelines have been established by drawing upon information from a number of different scientific disciplines. In spite of the specialization within the individual fields, there are several common design objectives: • Design for flexibility. Designing for flexibility can be the key to solving several problems with a single approach. Select furniture and systems that can be adjusted to the greatest number of individual needs, and easily reconfigured to meet the evolution of an organization’s need. • Consider every design choice to be part of a total, interactive system. For example, a chair must not only fit the individual, but also the requirements of the task, and it must work within the environment in which it will be used, over time, etc. • Provide the most “intuitive” design solution. In other words, design objects and spaces in a way that is natural or logical to the average person’s experience. Intuitive design provides smooth information transfer. Research indicates the there are sets or natural behaviors or associations that can be expected: – control switches are expected to move up, to the right, or clockwise to turn on – people assume that water and liquid valve handles that are operated with the right hand rotate clockwise to increase flow – people have become conditioned to certain color meanings: red for danger, fire and hot; green for OK, go and acceptable; yellow or amber for caution, yield; and blue for cold or cool 7

5 – people’s attention is drawn to bright and vivid colors, bright lights, loud noises, flashing lights, repeated sounds – people assume a relationship between objects on the basis of their proximity; they assume that things are related somehow when they are located together, and that they cannot possibly be related unless they are together – things that are unfamiliar may appear complex and may easily confuse people. Spaces and systems should convey one, simple organizational principle, pattern or sequence • Make designs as safe as possible. This is an extension of “intuitive” design, and it may prevent misuse or injury. Based upon research, designers can anticipate certain behaviors from people, and plan for them: – people generally regard products to be safe. Thus, they proceed to touch or manipulate things without caution, and they do not check before hand. – people don’t read labels, they tend to first explore with their hands – people take deliberate risks and shortcuts; refuse to look at and read signs or other visual warnings; this is especially strong when people become stressed or hurried – it takes very little to distract someone – people are generally aware of the capabilities of their bodies. For example, they assume that if an object is small enough to get a hold of, it is also light enough to pick up. They do not recognize how strains, sprains or fractures are caused, or how easily they may be thrown off balance – people expect handrails, balconies, stages and ramps to be strong enough to support them at all times – when about to lose their balance or fall, they instinctively reach for and grab the nearest thing • Design to minimize muscle fatigue. Avoid the following: – workspace layouts that require people to sit in a twisted position in order to watch a display or operate some control – workspaces that require a person to reach or hold their hands above their head – spatial or furniture layouts that require frequent lifting, stooping or squatting Once the designer knows the potential uses for a space, he or she can apply anthropometric data as a basis for a design scheme. Certain standard measurements can aid the designer in the allocation of space. Refer to the illustration for guidelines.

Space Allocation

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5

Circulation

Before laying out any circulation patterns, the designer should contact the person in charge of an area or department to learn about the general demands and workings of that work area. There is a need to discuss such issues as: which equipment is used most frequently, adjacency requirements, peak demand times, or what specialized equipment may be justified to make the job easier or safer. Once these questions have been answered, the designer can lay out optimal local traffic flow patterns within and between areas. Anthropometric data ensure that enough space is provided for individuals to move freely and safely. Refer to the illustrations on this page for allocation guidelines.

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5 In addition to providing enough space for individuals to move freely and safely, the design lay out should minimize the potential for them to walk unnecessarily long distances. Storage

Storage space is a very important item in the ergonomic design of a workplace. It is important that the items used most frequently are placed closest to the worker. This optimizes time as well as reduces the number of awkward postures required performing common work tasks. In order to be effective, the storage space should be large enough to hold large batches of supplies and resources, to accommodate the busiest work periods and provide storage for supplies nearest the locations where they will be used. Again, apply the ergonomic principles of smooth information transfer, flexibility, and intuitive design when planning storage areas. Methods of equipment storage directly effect the physical effort required to replace and remove equipment from its stored location. For example, overhead storage cabinets with doors >48” can be too heavy to maneuver. Heavy objects should not be stored close to the floor or above shoulder height. It is better to store them in the “lifting power zone” – approximately knee to chest height – to prevent fatigue and injury. Refer to the illustration, p. 12, on shelf height and depth.

FURNITURE

• What’s ergonomic and what’s not. Ergonomics is a hot topic. Manufacturers are eager to label furniture and accessories “ergonomically correct” or “ergonomically designed,” much like food products are liberally labeled “all natural” or “new and improved.” Keep in mind that there are very few standards for ergonomic equipment and furniture, and even fewer enforceable standards. Designers should be wary of these claims, and rely on their knowledge of ergonomic principles when making selections.

General Furniture Guidelines

• Flexibility and fit. Again, the choice of furniture depends greatly upon the work that will be performed and the characteristics of the individual who will use it. The highest consideration should be for flexibility and accommodation to reduce the problems that have already been discussed. The idea that “one size fits all” is incorrect. Consider the dimensions and anatomical characteristics of the user to make sure that the furniture fits them, supports them properly, and adjusts to their activities. • Safety. Avoid sharp contact points. Base selection on the durability, balance and stability of the item’s structure. Consider flammability, fire ratings, and toxic emission when specifying fabrics and upholstered seating.

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5 Seating

The chair is a primary interface between the body and the environment, especially in the workplace. A fully ergonomic chair can make up for many deficiencies in other equipment. Generally, it should support a wide range of postures, be easy to get in and out of, and provide proper adjustment. In the office and lodging, these features relate directly to an individual's potential for comfort and low stress posture. • Office seating. When adjusted properly, the chair should provide good lower back support, and allow the individual to rest his or her feet on the floor (or footrest). The chair should place the person within a comfortable reach the task, and position elbows at surface height. Research and debate continue on the issue of armrests in the workplace. Standard, fixed chair arms can prevent the operator from being able to get his or her legs underneath a desk or table; this forces a continuous, mild trunk bending and low back pain risk. If the specific job demands are uncertain, chairs without arms or, more preferably, with low or height-adjustable arms should be considered. Generally speaking, armrests are desirable only if they are well padded, and adjustable up and down, or they can be removed or folded away. Refer to the illustrations for the important factors in office seating.

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5 • Sofas and upholstered chairs. Observe the previously defined seat-length guidelines. Keep in mind that most sofa seats are too long. Select firm cushions and provide adequate kick room at the front of the seat so people can place their feet near the center of gravity when they rise. • Dining chairs and stools. Select chairs and/or stools at the same time the table is chosen to get the proper seat-height to table-height relationship. Select the chair first, then select the table. The accompanying illustrations provide important guidelines for designing or selecting the proper size of table for the particular application. The guidelines shown are for adults. For children between the ages of 10-13, reduce by 15%; for younger children, reduce by about 20%. Shelving

When selecting cabinetry or shelving-type storage units, keep in mind the nature of the potential storage items and retrieval tasks involved. This requires attention to the following: • size and weight of the articles to be stored • how high and how far the particular user can reach • size, strength and mobility limitations of the user at various positions (stretching, bending, stooping, and kneeling) • flexibility for rearrangement • stability • drawer control and overhead door ease of operation • handle and latch operability • compartment identification • separation and control of materials inside the cabinet Avoid the temptation to assume that shelf height is the only consideration. The sketch also illustrates the importance of shelf depth. Although it may appear wasteful not to take advantage of the total available depth of a cabinet, it is not necessarily an advantage to the user. The need to rearrange ones immediate workspace from time to time suggests mobile cabinetry. Providing files or supplies on wheels allows the user to arrange stored materials so there is less risk from reaching or straining.

Panels

Furniture panels are available in a wide range of structures and finishes. The “Furniture Systems Guide” discusses various types of panels, their application and sound absorption properties. Ergonomic considerations for selecting panels have to do with their safety, acoustical properties, and their ability to provide adequate visual screening while allowing daylight and air circulation. Taller panels, even when they function only as visual screens, make people feel like their space is more private. Screens between workstations should be at least 150 cm (5 ft) in height and break the line of sight in all directions by 30 cm (12 in) or more. Higher panels or demountable walls should be used around copy machines, scanners, fax machines and other noisy equipment when construction that is more durable is not feasible. Lower partitions in teamwork 12

5 areas can have an energizing effect and allow natural light and fresh air to circulate in the work area.

ACOUSTICS

Noise

Noise is defined as unwanted or excessive sound. It is a stimulant that, in the right amount, spurs productivity. However, research shows that noise contributes more to workplace distractions than poor lighting or air quality. Exposure to noise increases our mental workload, which in turn affects heart rate levels and our capacity for physical activities. Office noisemakers like fax machines, speakerphones, and sound-emitting computers are becoming more prevalent. Since more work today is being done in teams, verbal interaction has increased. Cost-driven organizations have contributed to the rising noise level by increasing worker density. Contemporary design trends toward hard plaster walls and ceilings, wood floors, metallic finishes and expanses of glass do very little to absorb unwanted noise. There are several solutions to reducing non-productive noise levels. Major acoustical problems may call for the services of specialized consultants, but most can be dealt with by the interior designer through planning and material selection.

Acoustical Space Planning

The most effective way to reduce the noise level in a space is by lowering occupant density. People should be located as far apart as possible, balanced against the efficient use of space. If possible, locate adjacent workers at least 8 ft. apart. Directional characteristics of sound should be considered in layout. Since the human voice is loudest directly in front of the talker, less loud to the sides, and quietest to the rear, a designer should lay out stations so that people are oriented back to back rather than facing. Seating people side to side or in a cluster arrangement is a compromise. Isolate noisemakers. Private offices should be located away from sounds from an elevator, conference area or bathroom. Noisy equipment like fax machines or printers should be isolated whenever possible by placing them in enclosed areas of solid or durable and insulated construction.

Finishes and Materials

Soft colors, wallcoverings and subdued lighting make any space – even an open office plan – more peaceful. In the past, acoustically rated materials represented limited choices and inattention to design characteristics. There has been significant development of these materials lately. The “Noise Reduction Coefficient” (NRC) is a standard industry rating that can aid the designer in material selection and specification. The NRC is a single number indicating the effectiveness of a material in absorbing sound. With a range of 1.00 to .00,

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5 a NRC of .99 would indicate almost total absorption; .01 virtually none. The following chart indicates general NRC’s for common materials: • • • • • • • • •

bare concrete floor tile or linoleum on concrete carpet (1/8” pile) carpet (1/4” pile) carpet (7/16” pile) carpet over padding plaster ceiling metal pan acoustic ceiling acoustical ceiling systems

= = = = = = = = =

.05 .05 .15 .25 .40 up to .65 .45 .60 up to .90

Since lighting fixtures cover a large amount of a ceiling’s surface area, ceilingmounted luminaires with flat lenses wider than 12 inches should be avoided. A compensating design strategy is to eliminate ceiling-mounted fixtures, use 6” wide units or select units with parabolic louvers. Ceilings should have a NRC of at least 0.75. The sound transmission classification of common partitioning materials cam be found in the “Furniture Systems Guide.” Since floors cover a large amount of surface area, they are also good targets for noise control. Carpeting floors will reduce the noise of heel clicks, chair scraping, and other annoying noises that originate from the floor. As the above chart indicates, the padding and length of pile that a designer chooses can make a substantial difference in absorbing noise. The American Society of Interior Designers recommends that systems furniture panels have a Noise Reduction Coefficient (NRC) of at least .75. Gasketing panels prevent noise from migrating through cracks. Stagger the openings on panels on either side of a circulation path so that the line of sight and noise transfer is broken. Noise Mitigation Systems

Another acoustical solution is to add noise mitigation, that is, to install a sound masking system. Sound masking is a sort of glorified stereo that generates broadband, low-level white noise at a constant volume. The system produces a steady whooshing noise that sounds like a well designed ventilating system.

Architectural

Every effort should be made to “plug” sound leaks around doors and through ducts and chases. Double or triple glazing windows and gasketed doors can also help. Corridors and closets can act as a sound buffer between spaces.

ERGONOMICS IN THE COMPUTER ENVIRONMENT

Over the last few years, the use of computers has risen dramatically, and will continue to do so. A person who sits at a computer more than two hours during an eight hour day, or who works more than 60 minutes at a computer without a break is considered to be a substantial user, and therefore at some risk for stress and injury. 14

5 Set Up

The setup of a computer workstation should allow the user to adopt optimal working postures while allowing some freedom of movement. The computer workstation should provide the necessary resources to perform other job tasks between periods of lengthy computer use. This will reduce the repetitive motion stress to the worker while providing a mental stimulus to prevent boredom. • Keyboards. There is serious research and competition among manufacturers to come up with the optimum keyboard design. Although a variety of choices exists, there are some common ergonomic design goals that should be considered.

Computer Input Devices

Most ergonomic research reinforces the desire for an ideal keying posture, that is, one in which muscle loads are minimized and the wrist is “naturally” held. Typing at a keyboard on a desk is a common condition for many computer users. In this position, it is difficult to maintain a neutral posture because the forearms sag as they tire; this puts the wrists into greater extension and restricts blood flow to the hand. It also increases the muscle load in the upper arms, shoulders and neck. Working in this posture for more than 3-4 hours invariably leads to muscle fatigue. It is more desirable to have a separate work surface such as a split-level work station or extension for the keyboard which falls at or slightly below elbow height.

There is also considerable debate about the proper slope of the keyboard. Keyboards slopes should not cause the user’s wrists to flex too far back nor extend too far forward for extended periods of time. Keyboards should not rock or slip, be easily repositioned on the work surface and detachable if available.

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5 • Mouse. A recent RSI is a condition called “mouse shoulder,” caused by frequently reaching for and moving a mouse. The key is to keep the mouse close to minimize reaching movements, and to keep the forearm supported. The mouse should also be placed at approximately the same height as the home-row of the keyboard for easy transfer. • Trackball. This is essentially a mouse on its back. Its best virtue is the elimination of most of the arm movements that cause mouse shoulder, however, there is an increased amount of thumb and finger movement. • Scanners. These devices can aid in data input by reducing the amount of direct keyboard entry and its resultant wear and tear on the hand and wrist. There are three ergonomic concerns about monitors: eye strain, neck strain and electromagnetic emissions.

Monitors or Video Display Terminals (VDTs)

Several cost-free options are available to reduce eye strain. Most importantly, avoid natural or artificial light striking the display. Place the monitor 45 to 60 cm (1.5 to 2 ft) away from the user, and allow for personal adjustment. Preferences for viewing depth vary widely, but research indicates that a preferred viewing distance ranges between 60 and 90 cm (24 and 36 in). Lower the contrast between a bright screen and a dark background. If glare is unavoidable, consider placing an anti-glare screen over the monitor, but ensure that the image is not so degraded that it causes additional eye strain to see it clearly. Neck strain is simple to alleviate by adjusting the height and slope of the monitor to the individual’s needs. Consider a personís eye level, height, the nature of the task they are to perform and the duration of time required. Monitor height can be adjusted by placing the monitor on books or blocks of wood. As a design guideline, most workers prefer a centerline height for the screen at or slightly below eye level. The health and safety implication of Video Display Terminals (VDTs) is a subject of serious debate and research, but no clear conclusions have resulted. Computer Accessories

Many accessories can improve the ergonomics of the computer workstation. Some of the more popular items are listed below along with some considerations for their use: • if the operator frequently types from hard copy or draws using computeraided-design (CAD) while looking at drawings, or maps, provide a flexible copy holder directly next to the screen, and ensure that it rests at the proper distance, tilt, and eye level to reduce eye strain • wrist rests may be used to improve the posture of the wrist while typing, but it is imperative that the operator places the device under the base of the palms and not under his or her wrists. Wrist rests should be should be made of soft material and allow for easy flow of motion from keyboard to mouse. 16

5 • CPU stands are useful when there is limited desk space, but they may restrict the leg position if they are placed in the knee well. They should be placed to the side of the desk. They should not be used if very frequent access to the CPU is required (for example, to regularly change-out discs or CDs) since this often requires risky bending, reaching or twisting motions. • keyboard trays can be useful for extending the “reach” of the keyboard, or as a retrofit for a workstation that was not originally designed for keyboard use. As with wrist rests, the front edge of the tray should fit comfortably under the base of the palm, and be made of soft material. They should be sturdy and have no lip or sharp edges to pressure the wrists. • monitor risers and monitor arms can also be a used to position the monitor at the proper eye level and tilt. This is particularly helpful to the taller user. • lumbar supports for chairs typically do not improve the sitting comfort significantly enough to encourage their use; new chairs with appropriate lumbar support in the backrest are recommended instead. • task lighting lamps are a good solution when operators need to look frequently or closely at small items, such as assembly, maintenance or typing from hard copy. It is also helpful to the older worker who needs higher illumination levels. • footrests are very good for shorter operators whose workstations do not adjust to their height. Many now come with a tilt option so that you can easily flex or extend the ankles. Other considerations for the design of the computer workstation can be found by following the ergonomic checklist in Attachment C of this guide.

INDOOR AIR QUALITY (IAQ)

The quality of indoor air influences the health, comfort and productivity of occupants and visitors. The Environmental Protection Agency ranks indoor air pollution among the top five environmental risks to public health. The phenomenon termed “sick building syndrome” made headlines for a time, and research began in the late ’80s to identify and eliminate the contributors to the stew of emissions that can collect and circulate in a building. Many materials in common use, as well as certain practices, can have an unfavorable impact on air quality within a building. Asbestos, long a favorite insulation material and an ingredient in various building products, is now well known as a carcinogen. The re-circulation of air in air-conditioned interiors may favor both the short-term danger of infection and the long-term risks related to exposure to low levels of air pollutants. 17

5 Traditional methods to ensure good indoor air quality relied almost exclusively on ventilation strategies – fresh air was introduced into the space to dilute contaminants that build up over time. Other more proactive and more costeffective strategies now exist. “Source control” strategies eliminate possible sources of contamination before they are introduced into the building. Examples include designating a building as a non-smoking building, and specifying bacteria/moisture/mildew inhibitors in paint and other materials. Limiting materials with a great deal of accessible surface area (“fleecy” materials such as carpet, upholstery and ceiling tiles) will also control the release of chemicals into the environment. “Source isolation controls” attempt to contain sources of contamination that cannot be eliminated. For instance, buildings may contain copy machines, housekeeping chemical storage, food preparation areas, loading docks and toilet rooms. These areas can pose significant risk to the air supply in case of an accidental spill or release. All of these areas should be separately ventilated to the outside so that return air is not recirculated into the building. Building pressurization and careful location of building openings are also used to reinforce source isolation. Installation procedures also have an effect on exposure to harmful or irritating substances. A great many user complaints come from carpet change-out. Tests indicate that carpet emissions are released upon installation, but with proper ventilation they will dissipate within 48 to 72 hours. There are some common sense guidelines for installation or remodeling: • plan for sensitive occupants to leave the building during removal of old carpet and/or the installation of new carpet • vacuum old carpet thoroughly before removal to minimize airborne dust particles • provide adequate ventilation during installation and the following 72 hours • increase fresh air ventilation to flush out remaining contaminants • specify low emitting adhesives and carpet cushions

SAFETY AND SECURITY

General Safety

The threat of accidents is generally associated with means of travel and public streets, but indoor accidents are actually a major cause of injury and death. The National Safety Council reports that each year there are over 3 million disabling indoor fall accidents, including over 4000 deaths. Stairways and steps pose real dangers. Rest rooms, with their slippery surfaces, hard projections, mirrors, glass, and hot water, are notorious accident locations. Kitchens – both residential and commercial – with open flames, gas or electric elements, boiling water, heated fats or other hot liquids, and sharp objects present other risks. Glass always poses a danger, particularly in the form of large windows and doors that can sometimes be virtually invisible under certain 18

5 lighting conditions. High locations such as balconies, windows and platform edges need the best possible guardrails or bars, marking, and lighting. Polished floor surfaces are a hazard especially outdoors or near entrances where water, snow, or ice can add to the risk. Small rugs and mats and the edges of larger rugs can cause falls. Projecting furniture legs and edges, or furniture that overturns easily are also involved in a surprising number of accidents. As a guide for designers, they should: • avoid the use of rugs or chair mats that can skid or cause a trip hazard. • specify non-slip floor surfaces wherever practical, especially if there is a possibility that they will become wet. Ensure they do not become slippery when wet. • provide nonskid treads on stairs and clearly mark the beginning of stairway. • avoid level changes and single steps if possible. If not, mark level change clearly through contrasting colors, material or design. Provide rails and/or safety lights. • ensure that steps and stairs are free of obstructions. • eliminate sharp edges, corners on cabinetry and furniture. • ensure adequate clearances for circulation, especially around machinery or moving objects. • ensure that no cords need to be stretched across the workstation resulting in a trip or fire hazard. Wherever practical, provide several power outlets throughout the workstation, consider ceiling supply or access flooring to minimize cable hazards. • select and place light fixtures carefully to ensure adequate lighting in storage closets and hallways. • provide emergency lights at key locations. • observe glass doors and large windows under as many lighting conditions as possible to anticipate any potential hazard they present, and offer correction. • do not use large ceiling-to-floor glass windows or doors without appropriate barriers. • control access to pools and other hazards in lodging. • provide thermostatically controlled mixing faucets for tubs and showers. Code compliance is not, in itself, assurance that all fire safety issues have been fully addressed by the designer. The dangers are multiplied by modern closed spaces with artificial ventilation, often on high floors where rescue access is difficult.

Fire Safety

In addition to the adequate number, size and marking of exit routes, there is the specialized equipment such as smoke detectors, fire alarms, extinguishers, sprinkler systems, and hose connections that need to be integrated into the project design. The interior designer can also make it a point to avoid choosing synthetic materials that give off toxic fumes when burning. Security

This is an issue closely related to safety and, unfortunately, an increasingly important consideration particularly in areas where social conditions have brought about an increase in robbery, vandalism and even terrorism. Design 19

5 cannot control every aspect of such problems, but both basic planning and suitable details and equipment can help to minimize risks. Dark halls, and hidden areaways invite trouble, while open and visible access points are somewhat self-protecting. Ensure adequate lighting fixtures, especially in and around parking areas and at entry doorways.

HEALTH HAZARDS

In addition to safety hazards that create the possibility of injury, building interiors can create other problems that may impinge on occupants’ health. Concern has recently developed for hazards that may be associated with exposure to electromagnetic fields (EMF). Such magnetic fields are created wherever electrical devices are in use. Where small currents are involved, the strengths of the fields are not great and their levels fall off short distances from the sources. There is strong disagreement among researchers about the levels of risk involved EMF exposure. Other health hazards have been traced to the presence of lead in paints and water that comes from pipes or plumbing devices such as faucets. The danger is of special concern in projects where children will be the user/occupants. Radon gas in interiors and even very small amounts of mercury that might come from fluorescent lighting tubes or from discarded batteries is an additional source of health problems. Health hazards related to the deprivation of full-spectrum lighting are discussed in the “Light and Lighting” guide.

T E M P E R AT U R E C O N T R O L

The temperature of our environment can have a significant effect on our physical capacity. As we all know, when it is excessively hot or humid we tend to move slower and become tired faster, because these conditions require more energy. Similarly, cold environments can cause a tightening of the muscles which also limits our ability to perform some tasks. Climate control is particularly important for minimizing effort and for the reduction of muscle injury. It is often assumed that blanket conditioning of all spaces will effectively accommodate all types of organizational needs. This is not the case. Consequently, when a new design concept is introduced into a building, modification of the building’s base systems (like cooling, ventilation, ceilings or acoustics) also needs to be considered in the design. Temperature control is one area where it may be necessary and more economical to consult an expert before a new scheme is implemented. Wherever possible, variations in environmental conditions should be controllable within a facility. Special consideration should be given to weather patterns for unprotected or frequently exposed areas such as loading docks, outdoor passages, and unconditioned storage spaces. 20

5 E N V I R O N M E N TA L C O N S I D E R AT I O N S

The interior designer can participate in a number of activities aimed at the recovery and preservation of our environment through waste reduction, reclamation and recycling. Many manufacturers have initiated programs aimed at environmentally sound ways of handling waste. First, the goal is to reduce the amount of waste generated in the manufacturing process – often referred to as “pre-cycling.” Second, they have found ways to re-claim used materials from the job site, recondition those materials, and return them at a substantial savings over new products. Finally, manufacturers are finding many ways to recycle previously wasted materials into economically feasible uses, and make these products available to the consumer. Interior designers can make a significant contribution to these efforts by working with environmentally responsible manufacturers, especially in the area of carpet purchase. About six billion pounds of carpet is replaced in the United States each year. Federal agencies are directed by Executive Order to enhance the purchase of products, including carpet, which contain recycled materials or that are otherwise environmentally preferable. At the present time, carpet fibers made from post-consumer recovered material commonly include polyester and nylon, among others. As this technology progresses, more and more construction materials can also be re-cycled. Some manufacturers of acoustical ceiling tiles will take back products, rejuvenate or recycle them, and provide them for resale. This saves money and is an environmentally sound alternative that should be pursued.

FUTURE TRENDS

Designing for the comfort and safety of users is has always been a basic challenge. In addition, work populations are increasingly diverse and organizations are evolving at increasing speed. Several trends in technology and workstyle are emerging: • mobile workstations, portable offices and just-in-time workspaces are in greater demand. More desks, filing cabinets and office equipment will need to be on wheels. • there is a trend toward different work plane heights. Combination sit/stand workstations are on the increase. • communication, computer and electrical hook-up cabling must be flexible for maximum reconfiguration. Consider cables that descend from overhead tracks; they’re ADA compliant as a bonus. Fiber optic cabling will be increasingly used. • there will be increased biofeedback from office equipment • computer size and shape is shrinking; laptops offer great flexibility, and second and third monitors will be common

21

5 CONCLUSION

This guide is intended to increase the understanding of all readers in the fundamentals of ergonomics in the work environment. Informed readers become informed users. Finally, it is probably safe to say that ergonomic problems are now, or soon will be, everyone’s problems. Rather than relying on researchers and manufacturers, many of the best and most creative solutions can come from informed designers who work with opinions from their users and apply the basics of ergonomics.

22

5 AT TA C H M E N T A : G L O S S A R Y O F T E R M S

adaptation

Adjustment to conditions in the environment. Adaptation to temperature changes is referred to as acclimatization.

anthropometry

The study of the physical dimensions of people, including size, breadth, girth, distance between anatomical joints, and joint range of motion.

awkward posture

A deviation from the neutral position of any particular joint. Examples include extreme flexing, extending, bending or rotating parts of the body, reaching behind the trunk, holding arms above the shoulders, etc.

biomechanics

The application of mechanical principles, such as levers and forces, to the analysis of body-part structure and movement.

bursitis

Inflammation of a sac found near a joint such as the shoulder or knee. The inflammation is attributed in some cases to excessive use of the joint.

capacity

The maximum ability of a person to perform in a given set of conditions.

Carpal Tunnel Syndrome

Entrapment of the median nerve of the hand and wrist in the passageway (tunnel) through the carpal bones of the wrist; usually results in numbness in the fingers and pain on gripping.

Cathode-ray Tube (CRT)

Element providing the screen for television or computer monitor. A type of trauma inflicted by direct contact of various body parts with work surfaces or tools.

contact stress

[See Work-related Musculoskeletal Disorder.]

Cumulative Trauma Disorder (CTD) displacement

The difference between the initial position of an object and its position later. In Biomechanics, the object may be the body or a particular body segment.

dynamics

The biomechanical aspects of the human body in motion.

efficiency

The effectiveness with which a task or operation is done, usually measured in energy spent, cost or time required. The ability to sustain an activity over time.

endurance engineering controls

Physical changes to work stations, equipment, materials, facilities, or any other relevant aspect of the work environment that reduce or prevent exposure to ergonomic risk factors.

environment

The circumstances, conditions, and influences that affect the behavior and performance of people in the workplace; physical factors such as noise, vibration, lighting, temperature humidity and air flow as they factor in job design. 23

5 Ergonomics

The field of study that seeks to fit the job to the person. This is achieved by the evaluation and design of workplaces, environments, jobs, tasks, equipment, and processes in relationship to human capabilities and interactions in the workplace.

fixed posture

Prolonged muscle contraction without movement. Examples include stringing cable overhead or prolonged gripping of a hand tool.

heavy effort

Physical work that can be sustained for only one hour or less; also the handling of objects weighing more that 18kg (40 lb.).

job design

The arrangement of tasks over a work shift.

kinetics

In Biomechanics, the study of the forces that influence movement of the human body.

lateral

Toward the side of the body away from the midline.

light assembly tasks

Work with low energy expenditure demands that are often performed in a seated position.

light effort

Physical work that may be sustained for at least eight hours a day.

moderate effort

Physical work that can be sustained for about two hours without a major work break; also the handling of objects weighing up to 18 kg (40 lb.).

musculoskeletal

Pertaining to the muscles, bones, and joints.

Noise Reduction Coefficient (NRC)

A standard industry rating indicating the effectiveness of a material in absorbing sound.

overuse syndrome

[See Work-related Musculoskeletal Disorder.]

posture

The relative arrangement of body parts, specifically the orientation of the limbs, trunk, and head during a work task.

productivity

The amount of good product completed during a shift in relation to the amount of input needed to produce it.

psychosocial

Factors that produce both psychological and social effects.

recovery time

Work periods when a task demands are light or when rest breaks are scheduled to permit a person to recover from heavy effort work or exposure to an environmental extreme.

risk factors

Attributes, experiences, and exposures that increase the probability of occurrence of WRMD.

24

5 routine exposure

Approximately daily; three or more times per week.

Sound-Transmission Class (STC)

A number that represents the ability of a barrier or an assembly to reduce the intensity of sound as it passes through it.

stress

Physiological, psychological, or mental effects that may produce fatigue or degrade a personís performance.

task

The smallest unit of work that will be used for assessing worker exposure; a distinct activity.

task analysis

An analytical process that measures behavior on a job against time to determine the demands of the job.

tendonitis

Inflammation of a tendon usually associated with repetitive, forceful exertions, often involving rotation around a joint.

Video Display Terminal (VDT)

The screen unit used to display computerized information.

work analysis

The systematic investigation of work activities to identify risk factors, evaluate their probable causes, and develop controls to minimize or eliminate the identified risk factors.

Work-Related Musculoskeletal Disorder (WRMD or WMD)

Illness or injury of the muscles, tendons, ligaments, peripheral nerves, joints, bones, and or supporting blood vessels in the body that are associated with routine exposure to ergonomic risk factors such as repetitive tasks or forceful exertion. Commonly used terms, such as “Cumulative Trauma Disorder (CTD),” “Repetitive Strain Injury or Illness,” “Repetitive Motion Disorder, Injuries or Illness,” and “Repetitive Stress Injury or Illness” are included in this definition.

workstation

An individual’s work area, such as a desk, cubical, or a maintenance or inspection station

25

5 AT TA C H M E N T B : R E F E R E N C E S

Publications

ANSI/HFS 100-1988 The Human Factors Society, Inc. Santa Monica, California, 1988. Anthropometric Source Book, Volumes I-111. Anthropometry for Designers. NASA Reference Publication 1024, National Aeronautics and Space Administration., 1978. Eastman Kodak Company. Ergonomic Design for People at Work, Volume 2. New York: Van Nostrand Reinhold, 1997. Executive Order 12873, October 1993. Federal Acquisition, Recycling and Waste Prevention. Revoked by Executive Order 13101. Executive Order 13101, September 14, 1998. Greening the Government Through Waste Prevention, Recycling and Federal Acquisition. Hayworth, Inc. Ergonomics and Office Design. Holland, Michigan: Hayworth, Inc., 1991. Herman-Miller, Inc. Cumulative Trauma Disorders: Rising Incidence, Rising Awareness. Zeeland, Michigan: Herman-Miller, Inc., 1991. Hoke, John R., Jr. Architectural Graphic Standards: Ninth Edition. New York: John Wiley & Sons, Inc.,1994. Holbrook, Dana. Is There a Quiet Place in the Alternative Office? Architectural Record, November, 1996, pp 54-56. Klinenberg, Edward J., Maj. Cynthia D. Cogburn, and Maj. Don E. Goddard. Preventing Work-Related Musculoskeletal Illnesses Through Ergonomics: The Air Force PREMIER. USAF Armstrong Laboratory, Occupational and Environmental Health Directorate, Occupational Medicine Division, 1997. Kroemer-Elbert, K.E., K.H.E. Kroemer and Henrike Kromer (Contributor). How to Design For Ease and Efficency. New York: Prentice Hall, 1994. Ostrom, Lee T. Creating the Ergonomically Sound Workplace. Jossey-Bass, 1994. Pascarelli, Dr. Emil and Deborah Quilter. Repetitive Strain Injury: A Computer User’s Guide. Pile, John F. Interior Design: Second Edition. New York: Harry N. Abrams, Inc., 1995. Salvendy, Gavril, Ed. Handbook of Human Factors and Ergonomics. New York: John Wiley & Sons, 1977. 26

5 Steelcase, Inc. Office Health: ANSI Standards and the Healthy Office. Grand Rapids, Michigan: June,1995. Tillman, Peggy and Barry Tillman. Human Factors Essentials: an Ergonomics Guide for Designers, Engineers, Scientists, and Managers. New York: McGrawHill, 1991. Woodson, Wesley E., Peggy Tillman and Barry Tillman. Human Factors Design Handbook. Second Edition. New York: McGraw-Hill, 1991 Internet Sites and Other Links

Cornell University’s ergonomics web Ergobilt web ErgoWeb RSI Network Scott Wright’s Ergonomic Resources home page U.S. Occupational Safety and Health Administration, and the U.S. National Institute for Occupational Health and Safety’s ergonomics pages http://www.engi.umich.edu/dept/ioe/c4E/projects/index.html http://www.acq.osd.mil Computer Electronic Accommodation Program Defense Medical Information Management Office of the Assistant Sec. of Defense (Health Affairs) (703) 681-8811/DSN: 761-8811/fax: 703 6819075 [email protected] http://www.ha.osd.mil/hpcap2.html For information on making reasonable accommodation, assistance in construction and renovation specs, and or referral to other ADA information agencies: ADA InfoCalling Line 1-800-ADA-WORK

27

5 AT TA C H M E N T C : C H E C K L I S T F O R C O M P U T E R W O R K S TAT I O N S

This checklist can be used to evaluate present or proposed workstation needs. It is not meant to be an exhaustive list, and the appropriate rating will depend upon the specific population of users, the nature of the task, and the work environment. Ratings range: S=Satisfactory; C=Compromise, but acceptable; U= unacceptable. Satisfactory

Compromise

Unacceptable

Chairs Is the range of height adjustment adequate? Can the chair height be adjusted easily? Can the chair height be adjusted from a seated position? Are footrests available?

( ( ( (

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( ( ( (

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( ( ( (

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Does the chair have a high backrest? Does the backrest tilt back? Is the tension of the backrest adjustable? Does the backrest lock in position? Is the lumbar support sufficient? Does the lumbar support adjust up and down?

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Does the chair have armrests? Are armrests appropriate for the job? Do armrests interfere with movement or reach? Are armrests sufficiently padded? Are armrests adjustable up and down? Are armrests adjustable side to side? Do armrests prevent the user from pulling up close to the task?

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Does the seatpan have a rounded front edge? Does the seatpan tilt? Is the seatpan tension adjustable? Does the seatpan position lock?

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Does the chair have a 5-leg base? Is the chair free from pinch points or rough surfaces? Are casters matched to the type of floor surface? Are all adjustments safe against unintentional release? Does the chair material and fabric meet applicable fire codes?

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28

5 Satisfactory

Compromise

Unacceptable

Work Surfaces Are surface heights easily adjustable to the user or the task? Are corners and edges rounded and smooth? Are working surfaces stable when loaded? Is the surface thin enough to provide adequate leg space? Is the range of height adjustability acceptable? Are surfaces non-reflective?

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Work Space Is there adequate space to perform all tasks? Is there adequate space for all equipment? Can the workspace be adapted for right or left-hand use? Are all items of equipment and information that are frequently used within normal reach of the user? Does the arrangement of the work area allow access to all job aids without excessive bending or reaching? Is the work area free of pinchpoints and protrusions? Is there adequate legroom so the user can adopt different postures? Is the area under the work surface free from obstructions that might interfere with movements between different tasks? Is hardware recessed or flush-mounted to prevent hazards? Is the location, size of equipment such that it can be easily operated and maintained by at least the 5th percentile (female) to 95th percentile (male) of the population who will use it? Are workstations positioned to avoid glare and reflection?

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Panels Do panels provide sufficient privacy? Do panels hold noise to an acceptable level? Does panel height allow for adequate natural light and air circulation?

29

5 Satisfactory

Compromise

Unacceptable

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( ( ( ( (

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Keyboards Is the height of the keyboard at the “home row” adjustable? Can the keyboard be easily repositioned on the work surface? Does the keyboard rock or slip in use? Does the operator’s wrists rest in a neutral position when keying? Is the wrist rest soft yet offer adequate support? Is the keyboard reach sufficient? Can the keyboard surface be tilted? Is the mouse at the same height as the keyboard? Does the area directly in front of the keyboard keep the forearm supported?

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Monitors Is the monitor size sufficient for the task? Can the monitor be placed at the proper eye level? Is the contrast and brightness easily adjustable? Can monitor be placed at user-preferred distance? Can display be tilted up and down? Can display be rotated side to side? Miscellaneous/Accessories Is there a copy holder for operators who frequently work from hard copy or drawings? Can cables be routed out of the way to avoid tripping? Are task lights provided as necessary? Is the user’s view free from glare? Is the ambient lighting in the area of the VDT minimized? Is adequate space provided for storage of copies, handbooks, documents, reference materials and personal belongings?

30

( )

( )

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CHAPTER 6 RESERVED

7

Carpet Selection Handbook

CHAPTER CONTENTS INTRODUCTION CARPET CONSTRUCTION INSTALLATION SUSTAINABILTY MAINTENANCE GLOSSARY REFERENCES INTRODUCTIO N

This handbook is intended to assist in the selection of carpet and carpet tile for use in all types of Air Force facilities except Military Family Housing. It begins with background information on the types of fibers used in carpet making, and continues with a discussion of the various methods of carpet construction, including appropriate applications for the various types of carpet. Chapter 2 contains information on installation techniques along with a discussion of the pros and cons of the various methods. Chapter 3 concerns maintenance. It begins with information on the various types of soil and then discusses the importance of developing a proper maintenance program. Soil prevention techniques and cleaning methods complete the chapter. An extensive glossary of carpet terms provides reference information for the handbook, and is followed by a bibliography of references for those wishing to further expand their knowledge of carpets.

1

7 CARPET CONSTRUCTION

The performance of carpet is largely a matter of appearance retention. A carpet is initially selected because of its appearance (aesthetics), and its performance is judged on how well it maintains that original appearance. Carpets manufactured today will suffer unacceptable deterioration in appearance before suffering unacceptable wear. How well a carpet will maintain it original appearance under normal wear and maintenance is one of the primary considerations in selecting new carpet. A rating system has been developed that allows specifiers to match the End-Use Classification, which relates the application to a class of traffic, to an Appearance Retention Rating (ARR), which is the predicted durability of a carpet under traffic conditions. For example, a Closed Private Office is classified as Heavy, so carpet with at least an ARR of Heavy (3.0 to 3.5) should be considered for specification. The ARR is determined by simulating foot traffic in a hexapod machine. The machine is basically a round drum, which is lined with the test carpet sample. The drum spins, causing the six-sided weight (hexapod) inside to fall repeatedly and randomly on the carpet. Once the carpet has been tumbled with the hexapod for the prescribed number of cycles, the carpet is visually compared to photographic wear standards provided by the Carpet & Rug Institute to determine its ARR, on a scale from 1 (most visible change) to 5 (no visible change). Based on that score, most carpets are assigned one of three ratings: Moderate (2.5 to 3.0), Heavy (3.0 to 3.5), and Severe (3.5 to 4.0). The ARR quantifies how well a finished carpet sample performs under traffic. However, almost every carpet component and every part of the manufacturing process has an impact. The critical variables in carpet construction are: (1) pile fiber, (2) carpet construction method, (3) choice of backing, and (4) color, pattern, and finishes. Each of these variables is discussed below. The fifth critical variable in carpet performance is maintenance, which is discussed in Chapter 3. PILE FIB ER

The basic element of any carpet is the fiber that is converted into yarn and tufted or woven to form the pile. Almost all carpet manufactured in the United States today is made from one or a blend of the five fibers listed below: • ·Wool • Acrylic • Nylon • Olefin (polypropylene) • Polyester Each of these fibers has positive and negative characteristics which should be considered in carpet selection. Wool is the carpet fiber that has been in use the longest. It is the only natural fiber in extensive use, and is the standard by which synthetic fibers are judged, although it represents only a fractional part of the commercial market. It has inherent resiliency, and does not hold dirt and surface dust readily because of

Wool

2

7 the scaly character of the fiber. In addition, it is naturally flame resistant, charring rather than melting or dripping. Its major disadvantage is the high initial cost. Lower cost wool blends have become popular in recent years. A common blend is wool/nylon, at a recommended ratio of 80% Wool to 20% Nylon. Acrylic

Acrylic fibers have been little used in carpet recently. Acrylic is wool-like in appearance, but soils and mats easily. It is not recommended for commercial applications.

Nylon

Nylon is used for 70% of commercial carpets. Of the synthetic fibers, it is the strongest, the most resilient, and offers the best performance characteristics. It is resistant to abrasion, has the greatest resistance to crushing and matting, and is easy to maintain. Since it takes dye well, it also has the greatest styling flexibility. Carpets are made of either Type 6,6 or Type 6. The two types have different molecular constructions. Type 6 is softer and easier to dye, and Type 6,6 is harder (more resilient) and more stain resistant. Most nylon manufactured in the United States is made by one of the following companies, and most carpet manufactured in the United States is made from nylon fiber produced by one of these firms. Fibers produced by these firms are referred to as branded nylon, and are available to any carpet manufacturer. They are well understood and their performance is well documented. Non-branded nylon fiber should be specified only with extreme caution and after careful research. The primary branded nylons are: Brand

Olefin (Polypropylene)

Type

Monsanto Ultron

Type 6,6

Dupont Antron, DSDN, Pro Select

Type 6,6

ICI (Rarely seen in the United States)

Type 6,6

BASF Zeftron

Type 6

Allied Anso

Type 6

Camac Camalon

Type 6

Olefin is a synthetic polymer fiber whose base is ethylene, polypropylene, or a similar substance. It has excellent strength and resistance to chemicals and is highly moisture and stain resistant. It is usually solution dyed. Olefin is very low in resilience, crushes and packs quickly, and is not recommended for heavy traffic or extended wear areas. It is somewhat less expensive than nylon and is recommended for projects with tight budgets or for short term installations. Polyester has excellent color clarity, retains its luster well, and is resistant to water soluble stains, but its crush resistance is poor. Polyester is more commonly used for residential carpet.

Polyester

3

7 FIBER PERFORMANCE CHARACTERISTICS Characteristic Color Abrasion Resistance Resilience Soiling Cleaning Spot Removal Pilling Static Electricity Allergy Problems Chemical Resistance

Branded Nylon Excellent Excellent Excellent Very Good Very Good/Good Fair/Good Excellent Poor/Very Good Good Good

Olefin Limited Excellent Poor Good Excellent Excellent Excellent Good Good Good

Polyester Good Good Poor Fair Fair/Good Good Poor Good Good Good

Wool Limited Fair Excellent Good Good Fair/Good Good Bad/Good Fair Fair

CONSTRUCTION METHODS

There are many different carpet construction methods in use today. The construction method of a carpet has a major effect on the performance and appearance of the carpet. There are three carpet construction types acceptable for Air Force projects. These are tufted, woven, and fusion bonded. Tufting

Tufting is the most widely used construction method. In tufting, loops of yarn are punched into a primary backing material and locked on the underside with a secondary latex backing. Tufted loop pile carpet has a greater potential for snagging and running than woven carpet.

Weaving

Weaving is the second most popular method of construction. The pile yarns are interlaced in one of many different techniques, each of which gives a different appearance to the carpet. Woven carpets are generally more expensive than tufted carpets, but have better appearance retention. Woven carpets also require less pile weight to achieve the same performance as tufted carpet. Some types of woven carpet are Velvet, Wilton, Axminster, and Knitted.

Fusion Bonding

Fusion bonding is a newer method of construction than tufting or weaving. Yarn is embedded between two parallel sheets of adhesive coated backing, which are then split apart, forming two sheets of cut pile carpet. This type of carpet has a higher density so it usually performs very well. Bonded carpet is available in both carpet tiles and six foot or twelve foot wide roll goods.

4

7 Construction Modes

Performance Factors

There are several variables in carpet construction which affect wear and appearance retention and which are measurable. These performance factors are discussed below.

Density

Carpet density is a key factor in soiling and resiliency. In an adequately dense pile, dirt will remain on the surface so that it is easily vacuumed away. In addition, more compact fibers are less likely to crush since the tufts tend to support each other in the upright position. Density is determined by the number of tufts (stitches) per unit area and the size of the yarn in the tufts. These factors are called gauge, pitch, stitches per inch, and yarn count. Pile density is the amount of pile yarn in a given area of carpet face. A useful formula is: Average Pile Density = 36 x Pile Yarn Weight Pile Height See Table 2 in the ETL 94-3 Air Force Carpet Standard for recommended density factors.

Gauge

The gauge of a tufted carpet is the number of tuft rows (rows of stitches) across a unit width of carpet. Gauge is obtained by counting the number of ends of yarn in one inch across the carpet and then taking the inverse of that number (I. e. one over the number.) For example, if a tufted carpet has eight ends of yarn per inch, the gauge is 1/8. If it has ten ends of yarn per inch, the gauge is 1/10. The smaller the gauge, the more dense the carpet. 1/10 gauge (10 tufts per inch of width) is more dense than 1/8 gauge (8 tufts per inch of width). Tufted carpet should have a minimum of 1/8 gauge or 1/10 gauge for good appearance retention.

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7 Pitch

The density of woven carpet is described in terms of pitch. The pitch of a carpet is obtained by counting the number of ends of yarn in 27 inches of width. To convert gauge to pitch, take the inverse of the gauge and multiply by 27. For example, if the gauge is 1/8, taking the inverse gives 8, and multiplying by 27 gives a pitch of 216. To convert pitch to gauge, divide the pitch by 27 and then take the inverse. A good method of comparing carpets is to bend each carpet as it would be bent over the nosing of a stair tread and compare the amount of backing material exposed. Better carpet will have less visible backing, as a result of closely-spaced tufts.

Stitches per Inch

Density is also affected by the number of stitches per unit length of tuft row. The number of stitches (tufts) per running inch of carpet is usually specified directly for tufted carpet, but is called "rows per inch" for woven carpet. Multiplying tuft rows per inch of width by stitches per inch of length will result in the number of tufts per square inch, or tuft density. Equal tuft placement gives the best performance, i.e., stitches per inch of length should be approximately equal to rows per inch of width. A high quality tufted carpet should have a minimum of 56 tufts per square inch.

Yarn Count, Twist, and Heat setting

The yarn count (or size) is an important factor in determining carpet quality. The larger the yarn for a given construction and pile density (that is, the more weight per unit length), the denser and heavier the carpet will be. Yarn twist and heat setting are extremely important for cut pile carpets. The yarn is first twisted and then heat set, giving it a springy character. This gives the carpet resiliency, enabling it to spring back when stepped on. A loose twist or a poor heat set will cause the carpet to mat and tangle. Five or more twists per inch is recommended for good appearance retention in cut pile carpet.

Pile Height

Pile height in tufted or bonded carpet is measured from the primary backing to the top of the tufts. In woven carpet it is the measurement between the steel blades on the loom on which the tufts are formed. If the carpet is multilevel, all pile heights should be specified. A low level loop performs best for severe wear applications, while a high pile gives a feeling of luxury. Carpets with low, dense piles will crush less than those having higher piles.

Pile Yarn Weight

Yarn weight is the amount of yarn, including buried portions of the pile yarn, that is contained in one square yard of carpet. This weight is usually given in ounces. Since some yarn is lost in production, the specifier may want to determine if the weight given is the finished weight or the tufting specification. Pile yarn weight should not be confused with total finish weight. The total finish weight includes all backing materials, latex, foams, topical finishes, and face yarns, and is not necessarily indicative of quality. 6

7 The texture of a carpet is the combined effect of the visual and tactile surface characteristics. Surface texture is not merely an aesthetic factor, but also impacts the appearance retention of carpet. The most common textures are defined below:

Surface Texture

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Level Loop Pile: Single level, uncut loop pile that makes a smooth and level surface. It offers excellent wear resistance, but shows dirt, stains, and lint easily.

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Multi Level Loop Pile: This texture is constructed with two or more different height loops. The texture hides footprints, dirt, and dust better than a level loop, but may show crushing and compression with wear. Sometimes a pattern is created using the different heights of tufts, or the levels may be random, creating a texture.

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Cut Pile: This type of carpet has an upright pile with cut ends. This forms an even surface that is subject to shading, the illusion of color change caused by bent yarns reflecting light in different directions. The specifier should examine the cut pile carpet from several different angles and directions if color is critical. Difference in the amount of twist in the yarn creates different looks, such as: a) Plush Finish: Made from yarn with very little twist which leaves a very smooth finish surface where tuft ends blend together. It is sometimes called "velvet plush." Velvet plushes show shading depending upon how light hits the pile. Shading is normal for this style and adds richness to the color. b) Saxony: Uses yarns of two or more plies, twisted together and heat set to lock the twist into the yarn, thus giving it stability and permanency. This results in a distinctive appearance quite different from velvet plush because each tuft end is distinguishable on the surface. c) Frisé: (Pronounced free-zay) Composed of tightly twisted, well defined yarns that give an overall nubby or pebbly texture. Carpets of frisé design wear well and do not have the pronounced shading effect that other cut piles exhibit. d) Shag: A carpet texture characterized by long pile (1 1/2" to 3") tufts laid over in random directions in such a manner that the sides of the yarn form the traffic surface. Modern shags are made from plied, heat set yarns and can be either cut pile or cut and loop styles.

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Cut and Loop: An infinite variety of surface textures can be achieved by combining cut pile with loop pile. Tip sheared, random-sheared, and sculptured effects can be achieved by combining different loop heights and varying the cut pile areas.

7 CARPET BACKING

Carpet backing gives carpet dimensional stability. The term backing has a different meaning for woven carpet, for tufted carpet, and for carpet tile. Additionally, a carpet will often have a primary and a secondary backing. Woven Carpet

Backings for woven carpets consist of yarns called stuffers that are interwoven with the face yarn during the construction process. Polypropylene yarn is used as the primary backing for woven carpets. A latex backcoating or foam is added for maximum stability. Since the yarns are interlocked components of the carpet, a secondary backing is not required. Woven carpet is not subject to the delamination and long yarn runners that can affect tufted carpeting.

Tufted Carpet

In tufted carpet, the primary backing is woven or non-woven fabric into which the pile yarn is inserted by the tufting needles. A secondary backing of woven or non-woven material is adhered to the underside of the carpet, providing additional tuft bind and dimensional stability. Secondary backings are usually made of jute or man made materials such as polypropylene, latex foam, thermoplastics or vinyl. For carpet tiles, polyvinyl chloride, amorphous resin, ethylene vinyl acetate, polyethylene, asphaltic bitumen, or polyurethane are used. Jute backing is not recommended under any circunstances since it is an organic material subject to mildew, odors, bacterial growth, stretching, delamination, and deterioration. Jute should be carefully avoided in climates with high humidity. Unitary backing is another type of tufted carpet backing. It consists of a chemical backcoating without an added secondary backing. Unitary backed carpet is most appropriate for glue down installations. Carpet tiles typically have one of two general types of secondary backings, either hard or cushion. Within these classes of backings, there is a great deal of variety in the materials and methods of construction.

Carpet Tile

Tests for Carpet Backing

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Hard backings may consist of PVC, fiberglass reinforced vinyl (such as GlasBac), polyurethane, or PVC-free materials such as amorphous resins (used in Millikin’s EverWher backing).

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Cushion backings may be made of polyurethane (such as Dow’s Enhancer and Lifespan backings) or PVC. Carpet manufacturers recommend the use of a cushion backing, stating that the backing enhances the carpet’s appearance retention, comfort, and acoustic properties.

There are several tests performed on carpet backing that indicate quality and suitability for a particular application. •

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Tuft bind: Tuft bind is the amount of force required to pull a tuft from the carpet. This measurement is important to consider when selecting carpet for high abuse areas such as schools or child development centers where there is a potential for unraveling. The minimum tuft bind, in average pounds of force, should be 10 pounds on any single pull, 12 pounds average on 8 pulls for loop pile, and 3 pounds for cut pile. Testing is done according to ASTM

7 Method D1335-67, "Tuft Bind of Pile Floor Coverings." •

Peel Strength of Secondary Backing: Testing is done according to Federal Test Method Standard 191, Textile Test Method 5950. The minimum acceptable peel strength is 3.35 pounds/inch.

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Dimensional Stability: A suitable test for measuring the stability of finished broadloom carpet has not yet been developed. Dimensional change is rarely encountered with glue down installations, and is seldom a problem when power stretched carpets are properly installed. A dimensional stability test for carpet tiles is the Aachen Test. It consists of four individual tests in both the machine direction and the cross direction. The required result is the average of the four tests and should be +/- 0.027.

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Tear Strength: Testing is done according to ASTM D2261-64 "Tearing Strength of Woven Fabrics." The minimum acceptable tear strength in both length and width is: Carpets for Glue Down Installation: 25 lb. Carpets for Power Stretch Installation: 35 lb.

C O L O R , PA T T E R N , & F I N I S H E S

The choice of carpet color has a major impact on the interior of a space. While choice of color is at the discretion of the specifier, color is also an important factor in appearance retention. Observations on Selecting Carpet Color: • Color is the dominant impact of carpeting. • The floor is the second largest color area in the interior. • Color is affected by the kind of light it is seen in - daylight, incandescent light, or fluorescent light. • Color is affected by the amount of traffic the carpet receives and how soiled it is. • Extremes of color magnify soiling. • Yellow, gold, and tan show more soiling. • Patterns and mixtures of color show less soil than solid colors. Color can be applied to carpet fiber at any one of three different times during the manufacturing process: before spinning the yarn, after spinning the yarn, or after weaving the carpet. Dyeing Before Yarn is Spun

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Solution Dyed: The fiber is dyed in its liquid state before it is spun into yarn. The color becomes a permanent part of the fiber and will not fade or bleach out. The precolored fibers are supplied to the carpet mills by the fiber manufacturers. This method is common for olefins (polypropylenes), nylons, and polyesters.

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Stock Dyed: After the fibers are made, they are dipped into a bath of dye where heat and pressure force color into the fiber before it is spun into yarn. There is a wide range of color choices, but fibers dyed with this process are

7 more susceptible to fading, bleaching out, and staining. This method is used in dyeing wool, acrylics, polyesters, and some nylons. Dyeing After Yarn is Spun

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Skein Dyed: Yarns are spun into skeins, which are stored and dyed as orders are obtained. This method can be used for spun yarns, bulked continuous filament yarns, heat set yarns, and non heat set yarns of almost any fiber type.

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Package Dyed: This method is similar to skein dyeing, except that the yarns are wound on perforated packages and the dye stuff is forced under pressure from inside the package through the yarn. Package dyeing is used infrequently for carpet yarns.

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Space Dyeing: The yarn is treated with three or more colors along the length of the yarn. This gives the carpet pile a random pattern. There are three methods of space dyeing: knit-print-deknit, warp sheet printing, and multicolor skein dyeing (similar to the skein dyeing process described above). a) In the knit-print-deknit method, yarn is knitted into a tube or sock which is printed on both sides, usually in diagonal and horizontal stripes. The sock is then unraveled, and wound onto tufting cones. Knit-print-deknit is often used for loop style, contract carpet. b) In warp sheet printing, yarns are unwound from a beam and carried side by side under the print rollers that apply the diagonal and horizontal stripes in varying widths. The yarn is then wound onto cones. Warp printed yarns tend to be straighter and leaner than knit-deknit yarns. This method is well suited to cut pile and cut loop carpet.

Dyeing After Carpet is Woven

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Piece Dyeing: Color is applied from a dye beck (stainless steel tank) onto unfinished carpet consisting only of primary backing and undyed yarns. Piece dyeing is generally for solid colors, but a tweed or moresque effect can be achieved in a single dye bath by treating some fibers to accept or reject certain dyes. Piece dyeing is generally associated with nylon and polyesters.

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Batch Piece Dyeing: This is similar to piece dyeing but the carpet is moved in and out of the bath by a motorized reel.

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Continuous Piece Dyeing: Dye is applied via a polished roller rotating in a continuously fed, full width dye trough. The full width of the carpet moves under the applicator. Continuous piece dyeing requires great skill and operational care.

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Random Multicolor Dyeing: This is similar to continuous piece dyeing but the applicators are modified to control the flow of dyestuff. This method creates random, multicolored patterns. The machines for this process were developed by the Kusters Corporation of Germany, and are called TAK or Multi-TAK applicators.

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Printing: Carpet printing is similar to textile printing but uses larger machines. There are three methods of printing - roller printing, screen printing, and jet

7 printing. Printed carpet can simulate woven patterns at a much lower cost. a) In roller printing the carpet is placed on a moving belt and dye is squeezed from a roll or drum through a pattern attachment. b) In screen printing the carpet is placed on a flatbed and the dye stuff is forced through screens by an electromagnetic system. c) Jet Printing: In jet printing, jets intermittently inject color into the carpet pile in response to signals sent by a computer. Designs are stored on magnetic tapes, and can be changed instantly. Jets can be used for continuous solid color dyeing, random patterns similar to those produced by TAK applicators, controlled geometric patterns, and oriental or other formal patterns. Color Fastness

Dyes applied to carpet pile yarns are subject to chemical attack and the action of sunlight and atmospheric contaminants such as ozone and nitrogen oxides. There are several tests to assure that dyes are properly fixed on the pile yarn, that they will resist fading, and that they will not rub off when dry or bleed when wet. Dyes should also be unaffected by accepted industry cleaning methods. Carpets that meet the following standards can be expected to offer acceptable fade resistance in indoor applications.

Patterned Carpet

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Light Fastness: AATCC Test Method 16E-1976. Shade changes after 80 standard fading hours (Xenon Arc) should not be less than an International Gray Scale Rating of 3.

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Crock Fastness: AATCC Test Method 8-1974. Minimum stain ratings, International Gray Scale, should be Wet: 4, Dry: 4.

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Wet Fastness: Dupont Carpet Spot Bleed Test. Run with both hard water and alkaline detergent. Stain or color change rating after two cycles in either test, should be no less than an International Gray Scale Rating of 3.

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Atmospheric Fading: AATCC Test Method 129-175. Ozone/AATCC Test Method 23-1975 - Burnt Gas. Minimum shade change after two cycles in each test should be no less than an International Gray Scale Rating of 3.

Patterned carpet contains decorative ornamental or abstract forms and shapes. The pattern may be an integral part of the construction or may be applied through a printing process. Pattern can be incorporated through texture, color, or the combination of both. Patterns can enhance appearance retention by acting as a camouflage. They hide seams, mask soiling, and obscure traffic patterns.

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In assessing carpet designs for appearance retention, random patterns are best, followed by regular geometric patterns, tweeds, heathers, and solid colors. Tweed designs contain two or more colors that are interwoven. They may be used where heavy soiling is not anticipated. Heather designs are similar to tweeds but much more subtle. The multicolor effect in heathers and tweeds is

7 produced by blending fibers of different colors prior to spinning the yarn. In a tweed, the multicolor effect is more pronounced because the actual yarn tufts are multicolored. In both cases, the more colors used the better the appearance retention that is achieved. Multicolored (more than two or three colors), patterned, and/or tweed carpet should be used for all high traffic areas that are subject to stains and spillage such as dining halls, child care centers and clubs. Solid carpet is only recommended for General Officers’ office suites and distinguished visitors' (DV) areas in transient lodging facilities. Observations on the Use of Pattern: • Avoid orienting geometric carpet patterns with predominant lines parallel to walls in areas of long proportion such as corridors, unless the pattern is installed as an inset. This prevents the appearance that the carpet is running askew to the walls and will also make the corridor appear longer. •

Be aware of the scale of the carpet pattern. Large scale patterns should generally only be used in large areas such as ballrooms, dining rooms, etc.

In areas where cigarettes or boot polish may be a problem, a carpet containing black, dark blue or dark brown in the pattern helps to camouflage any burns or stains. Antimicrobial, Soil Resistant, and Stain Resistant Finishes

Chemical finishes are a recent innovation that has greatly improved appearance retention and ease of maintenance for carpeting. These finishes include soil resisters, stain resisters, and antimicrobial treatments. These protections should be built in so that the finish is permanent and never requires reapplication due to moisture, shampooing, or steam cleaning. Solution dyed carpet is inherently stain resistant. Antimicrobial treatments should be registered with the United States Environmental Protection Agency (EPA) for the express purpose of providing protection. It should be noted that carpets will still require maintenance programs to preserve their appearance. No antimicrobial treatment will overcome unhygienic conditions of spilled food and dirt left unattended, and a soil resistant finish does not mean that a carpet is soil proof. A good maintenance plan is mandatory for all carpets. ADDITIONAL TEST ING

In addition to the tests mentioned that are specific to fiber, colorfastness, and Appearance Retention Rating, there are a number of other tests which are commonly performed on carpets. • Electrostatic Propensity (AATCC 134) measures the amount of static electricity is generated as a person walks over the carpet. The rating should be less than 3.5 kV for general commercial areas.

Electrostatic Tests

• Electrostatic Resistivity (ASTM D-134) measures the extent to which the carpet inhibits the transmission of electric charge. 12

7 • The Flooring Radiant Panel (ASTM E-648) test measures the critical radiant flux of a carpet in a simulated building assembly when exposed to heat and flame. Class I is considered to be a minimum rating of 0.45 watts per square cm. Class II is considered to be a rating of 0.22 watts per square cm or greater.

Flammability Tests

• The Methenamine Pill test (ASTM D-2859) determines flammability, as in ignition characteristics of a finished carpet sample. A carpet is required to pass at least 7 times from 8 samples tested. • The Smoke Density test (NFPA-258-T or ASTM E-662) measures the optical

density of smoke generated by materials while exposed to heat.

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7 INSTALLATION

A quality installation provides long lasting value, performance, and satisfaction. Installation should be performed by an installer approved and certified by the carpet manufacturer or by an experienced installation technician. The Carpet and Rug Institute has published a guidebook called How to Specify Commercial Carpet Installation. Carpet specifiers should refer to this volume and to CRI104, Standard for Installation of Commercial Textile Floor Covering Materials for comprehensive installation information. These guides are available for a small fee through the Carpet and Rug Institute: The Carpet and Rug Institute PO. Box 2048 Dalton, Georgia 30722 (706) 226-2477 or (706) 278-3176 There are three principal methods of commercial carpet installation: stretch-in, direct glue down (including attached cushion), and double glue down. Carpet with attached cushion, secondary, unitary, or woven backing may be used for glue down installations. Separate cushion stretch-in installations are usually limited to woven carpets or tufted carpets with secondary backings. The following issues should be considered when installing carpet: Pattern Match - Extra carpet must be allowed when estimating quantities of patterned carpet needed. Even cut and loop effects, such as sculptured carpet, require matching. Seaming - Care should be taken to avoid seams in high traffic areas such as doorways, hallways, and pivot points. In the stretch-in method, carpet is stretched over a separate cushion using tackless strips at the outer edges of the area to hold the carpet in place. There may be problems with wrinkling or buckling, usually resulting from insufficient stretch during the initial installation, or from a cushion that does not adequately support the carpet. Adequate stretch can only be attained by using power stretchers. A firm, low profile cushion with small deflection should be used in commercial traffic areas. Cushions that are too thick and soft will permit carpet backings to stretch and eventually wrinkle.

Stretch-in Installation

Additional information concerning the correct amount of stretch for each carpet and the preferred type of cushion should be obtained from the carpet manufacturer prior to stretchin installations. Good seams are of the utmost importance for a quality installation. The manufacturer's recommendations must be followed closely. Most modern installations employ hot melt tape seams, but woven carpet constructions may require hand sewing or other specialized techniques. In all cases, cut edges should be buttered with the appropriate sealer prior to seaming . 14

7 Direct Glue Down & Double glue down installations

Installations using adhesive can be made using carpet with an attached cushion or carpet without an attached cushion. Adhesive installations are better suited than stretch-in installations to heavy and rolling traffic conditions. Adhesive installations are also better suited to large open areas because of the considerable difficulty of stretching carpet over a large area.

Direct Glue Down Installations

This type of installation is used for carpet with or without an attached cushion. Carpet without cushion is inexpensive and provides adequate wear, good dimensional stability, ease of use for rolling equipment, and good stability for standing partitions in direct glue down installations. Carpet with an attached cushion provides good wear, greater softness underfoot, and better acoustics than carpet without an attached cushion. The cushion may break down, however, under severe wear conditions or when subjected to wheeled equipment traffic. If the cushion breaks down, the carpet may need to be replaced sooner.

Double glue down installations

Double glue down installations combine cushion and carpet into a floor covering system by gluing the cushion to the floor and the carpet to the cushion. This method is popular since it combines the stability of direct glue down with the cushioning benefits of a separate cushion. The cushion must be a type that is designed for this method. In both types of glue down installation, adhesive is applied to the floor to obtain the required 100% adhesive transfer into the carpet back. If too little adhesive is used, carpet will not adequately adhere to the floor. It is also very important to allow adequate open time for adhesives to develop tack prior to laying carpet. Ensure that proper glue and tape are used.

Moisture Problems

Moisture can prevent adhesion of carpet to floors, and can be present in both concrete and wood subfloors. It is extremely important to test for and correct moisture problems prior to glue down, since moisture may carry alkaline substances that can attack adhesives and destroy the bond between the floor and the carpet. INDOOR A I R Q UALITY

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There has recently been a good deal of concern about indoor air pollution, which has led to questions about the relationship between carpet products and indoor air quality. Indoor air quality can be improved by taking the following steps during installation: • Plan ahead. • Ask the carpet supplier for information on emissions from carpet. • If adhesives are needed, request low emitting ones. • Use low VOC (volatile organic compounds) adhesives in all glue down installations. • Use low VOC (volatile organic compounds) adhesives in all carpet tile installations. • Ensure that the ventilation system is in full working order before installation begins. • Be sure the supplier requires the installer to follow Carpet and Rug Institute installation guidelines.

7 • • • •

• •

Open doors and windows, if possible, during and after installation. Consider using window fans, room air conditioning units, or other means to exhaust emissions to the outdoors. Operate the ventilation system with maximum outdoor air during installation and for 48 to 72 hours afterwards. Consider leaving the premises during and immediately after carpet installation. Schedule the installation for a time when most people will be out of the facility. Contact the carpet supplier if objectionable odors persist. Follow the manufacturer's instructions for proper carpet maintenance.

CAUTION: Some carpet tile backings have an adverse chemical reaction when they come into contact with the cut back adhesive that is used to install vinyl composition tile (VCT). Be careful to remove all adhesive from floor or to install carpet tile on top of VCT. This procedure will avoid the breakdown of the carpet tile backing and subsequent wicking of adhesive to the surface of the carpet tile. Choosing an Installation Method

A D V A N T A G E S O F T H E STRETCH - I N M E T H O D : • • • • • • • • • •

Patterned carpet is more easily matched Stretched carpet is more resilient than carpet that has been glued down. It extends carpet life. There is less crushing and packing of pile. It adds insulation value. It gives higher sound absorbency (NRC) values. It responds better to vacuuming. It can be used for floors that are not acceptable for glue down. Removal costs less than removal of a direct glue down installation. Corrective measures, such as seam repair, are easier to perform.

A DVANTAGES O F T H E DIRECT GLUE DO W N METHOD: • • • • • • • • • • •

The cost of the cushion is eliminated. The labor for direct glue down is usually lower in cost. It is suitable for rolling traffic and ramp areas. The seams are more durable since there is no vertical flexing. Buckling is minimized in buildings that have the HVAC turned off for extended periods, such as schools, churches, theaters, etc. Restretch is never necessary. It facilitates access to electrical and telephone lines under the floor. Seam peaking is practically eliminated. It is unrestricted by the size of the area, and is therefore suitable for large areas such as ballrooms, etc. Intricate borders and inlay are possible. It is better for handicapped accessibility.

A DVANTAGES O F DIRECT GLUE DO W N WITH A TTACHED C U S H I O N METHOD: •

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• •

Appearance retention and foot comfort are improved over direct glue down installations. Has high tuft bind capabilities. There is increased delamination strength and improved edge ravel resistance.

7 • • •

It functions as an effective moisture barrier. Thermal and acoustical performance are improved. The second adhesive required for double glue down installation is not necessary.

A DVANTAGES O F T H E DOUBLE GLUE DO W N METHOD : • It combines the stability of direct glue down carpet with the • • • •

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cushioning benefits of separate cushion stretch-in installations. It improves carpet appearance retention, foot comfort, and overall performance over direct glue-down installations. Carpet bordering and inlaying are simplified. It is suitable for wheeled traffic. It is unrestricted by the size of the area.

7 SUSTAINABILITY

The notion of recycling carpet has become increasingly popular for at least two reasons. One is the realization that a relatively large amount of energy is used in the manufacture of carpet. A second reason is the growing sensitivity to the vast amount of material currently being placed in landfills. Recycling

Seventy percent of all new carpet manufactured will be used to replace existing material. Every year between three and a half and four billion pounds of carpet is discarded and sent to landfills. This amounts to one percent of solid waste by weight and two percent by volume. Each of these is a tremendous amount when you consider that carpet is just one of millions of products placed in landfills every day. Virgin nylon is the most valuable resin used to make new carpet (fibers). While the resin itself is relatively inexpensive, the manufacturing process in energy intensive (especially in the use of fossil fuels). In addition, the resin is made from petrochemicals. This makes it somewhat precious from the standpoint of the use of natural resources. So it is generally assumed that to reclaim the nylon will be a primary driver in the recycling of carpet. RECLAIMING

Unfortunately, the broadloom carpet that we’ve become accustomed to covering the floors (wall to wall) of our homes and offices with is difficult to recycle. Currently only about one percent of used carpet is being recycled. First the used product has to be collected and transported to a facility for processing. Then the nylon fiber has to be separated from the backing (usually polypropylene fabric and SB latex), the adhesive used for installation and dirt that has accumulated in it over time. Then the fibers must be reprocessed into a resin of such a quality as is required for making new carpet fibers. There are various technologies that have been developed for these purposes but none is easy or inexpensive. It is difficult to make economic sense of recycling carpet as long as it is less expensive to buy virgin nylon and then to landfill it than it is to reprocess old carpet. Finally there is still a lot of material (e.g. the backing materials) which is of little value that is left over once the nylon is reclaimed. Manufacturers

Most recycling of broadloom carpet is currently being conducted by the manufacturers of the nylon. There are four major makers in the U.S.; DuPont, Monsanto, AlliedSignal and BASF. BASF and AlliedSignal both make fiber of nylon 6 which is considered to be simpler and easier to reprocess than the more complex nylon 6,6 made by DuPont and Monsanto. Both DuPont and BASF have begun collection programs and are processing used carpet commercially.

Reclamation

DuPont’s Partnership for Carpet Reclamation is a collection program which has been in operation since 1991 and has expanded to a network of 61 collection sites. They expected to take back and process 28 million pounds of carpet in 1997 including any carpet removed by their network of retailer regardless of whether it was made with DuPont nylon or not. The dealers do charge to remove the old carpet but the cost is intended to be in line with the cost of alternative disposal methods (i.e. landfill). This program is a step in the right direction but is not truly closed loop recycling since the nylon is sold for uses 18

7 other than new carpet. Thirty to thirty five percent of the carpet collected ultimately becomes “under the hood” auto parts (Ford has made a significant commitment) like air cleaner housings. Some becomes fibrous padding and soundproofing and five percent goes to a waste-to-energy incinerator. In 1994 BASF committed to take back any carpet made with their own face fiber through their 6ix Again Program. But the necessary identification tags have only been attached to their product since the program began so not much has been collected. They only have six collection sites, can’t promise to take the carpet back for less than the cost to landfill it and reserve the right to incinerate what they don’t reprocess. 3rd Party Recycling

A couple of other players have made contributions toward the success of recycling carpet. United Recycling , Inc. in Minnesota’s Twin Cities area is working on various technologies for reprocessing carpet and are close to commercialization of a new mechanical process for “decomposing” carpet into its constituent fibers. They currently process used carpet for both DuPont and BASF and can process more than a million pounds per month at their Minnesota plant. Shaw Industries, Image Industries and Talisman Mills are using recycled polyester or PET (soda bottle plastic) to manufacture new residential carpet. Shaw and Hoechst Celanese are testing an all polyester product (i.e. face fiber and backing) which could be easier to recycle for other purposes and will only use virgin resin to make the new carper. ENVIRONMENTAL ISSUES

Other carpet related environmental issues are the fiber dyeing process and indoor air quality (IAQ). The traditional “piece dyeing” process produces lots of contaminated wastewater. Continuous “solution dyeing” is becoming more common and is less wasteful of water. The IAQ concerns center around the SB latex secondary backing and SB latex-based adhesives commonly used in gluedown installations. The SB latex off-gasses volatile organic compounds (VOC’s) like styrene and PC-4. Some manufacturers like W.F. Taylor and the Henry Co. sell only low VOC adhesives (about 5% more expensive to install than more common types of adheasive). Indoor Air Quality

The Carpet and Rug Institute has instituted an indoor air quality testing program (ASTM-D-5116). As a part of the program, CRI has established criteria defining the maximum allowable VOC emissions from new carpet. Manufacturers whose product meets the criteria can display the green CRI indoor air quality program sticker on their product.

Design Challeng es

Interior designers can mitigate the environmental impact of carpet use through some careful choices early in the design process. First, consider whether a particular space really needs to be carpeted. Perhaps a hard floor softened by an area rug of natural fibers would suffice. Try to avoid using carpet at entrances where they can collect toxins, dirt and other irritants or allergens. Consider the use of carpet tile instead of broadloom carpet. 19

7 Carpet Tile

Carpet tiles offer some distinct environmental advantages over broadloom carpet. First, it can be replaced incrementally instead of all at once and so help limit the amount that must go to a landfill. The products of the major manufacturers are installed using integral “peel and stick” adhesives which offgas much less than conventional paste adhesives. Usually the backing material is PVC or olefin which are easier to recycle than the common broadloom backings. In addition the carpet tile manufacturers are addressing environmental issues with their products more effectively than the broadloom industry. Milliken, through their Earthwise Ennovations program will take back their own “worn out” tile and resurface it for resale. Recognizing that old tiles are usually (80-90%) in fine shape except for dirt, discoloration and compression of the face fibers, Milliken has developed a process to deep clean the tiles, retexture the surface and then overprint a new pattern on top of the existing color. They have the capacity to resurface millions of yards a year and the refurbished product costs only about half as much as new. In 1995 Collins & Aikman initiated a program through which they make lowervalue products like traffic stops and industrial flooring from old carpet. Now they have gone a step further and take back used carpet tile from any manufacturer and make backing for new carpet tile which is of 100% recycled content. Old carpet is ground, size reduced, blended with post-industrial manufacturing waste and then re-extruded as what amounts to a PVC backing reinforced with short nylon fibers from the old facing. They call the new backing ER-3 and sell the product at the same price ($17-$23 / yard) and with the same warranty as their conventional product. RENEWABLE RESOURCES

Interface Flooring has taken a long term approach to environmental issues looking for ways to use renewable resources and financial incentives to achieve true closed-loop recycling. They’ve initiated the first program to lease new carpet (instead of selling) to customers. Through this program, the customer pays a monthly stipend for installation, cleaning and replacement of old carpet and the manufacturer takes ultimate responsibility for their own product forever. In addition Interface is pursuing other initiatives like establishing a worldwide network to minimize transportation requirements. In partnership with others, Interface is developing a process for cryogenic (deep freeze) grinding of PVC, allowing carpet tile backing to be more easily and efficiently recycled and working with a Canadian source for the fiber, they are developing a broadloom carpet made entirely from hemp. Performance Specification Requirements

When broadloom carpet is the appropriate choice for floor covering, it’s environmental impact can be mitigated through requirements in the specifications. Consider including the following provisions: 1. Require safety warranties ensuring indoor air quality. 2. Require material bearing the CRI label for IAQ . 3. Specify only low -VOC adhesives and seam sealers. 4. Require old carpets to be cleaned before removal (to allow offering to charitable organizations). 20

7 5. Require maximum ventilation during installation. 6. Require a ventilation period after installation to flush initial VOC offgassing and allow as long as possible before occupying the space. 7. Clean the new carpet before occupying the space.

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7 MAINTENANCE

A good maintenance program is essential to the performance, life, and beauty of carpet. Good carpet maintenance also contributes to good indoor air quality. Both preventive maintenance and corrective maintenance must be performed in order to prolong appearance retention. Types of Soils

In order to understand how to keep carpet clean, it is helpful to understand dirt and soil. Dirt is the substance that causes soiling just as spills cause staining. Soil is what is seen as visual contrast. That is why spots and spills stand out in contrast to the carpet. Similarly, heavy traffic areas will appear darker than adjoining areas of carpet. An effective soil management program must deal with two types of soiling: real soiling and visible soiling. Soil gets into the carpet in three ways: it is tracked in, it is deposited from the air, and it is spilled directly on the carpet.

Tracked in Soil

Tracked in soil represents 80% or more of the soil deposited on carpets at entry points. Shoe soles track dirt in from outside, and it is dispersed throughout the carpeted area over a period of time. Tracked in soil particles are usually oily and small in size. If the dirt is not removed as it is deposited, it builds up in the carpet and causes scratches and abrasion damage. This accumulated dirt flattens the fibers and tufts, resulting in a crushed and matted carpet.

Airborne Soil

Airborne soil is made up of very small dust particles, volatitlized oils, industrial wastes, auto emissions, tobacco smoke and other air pollutants such as pollens, human skin flakes and hair. Much of this type of dirt is oily or sooty in nature. Once the oily soil content of carpets becomes large enough, soil complexes composed of combinations of oily and dry soil begin to form a sticky film that holds other dirt. These complexes adhere to the carpet fibers, binding them together, preventing the efficient removal of soil by normal vacuuming, and causing the carpet to appear dingy.

Spills

Spills usually create the most noticeable contrasts in carpets. They consist of localized high concentrations of soiling matter. When spills first occur, they are in a wet, mobile state. If they are allowed to dry or to penetrate carpet fibers they become difficult stains, which may be impossible to remove. MAINTENANCE PROGRAMS

Maintenance programs should begin as soon as the carpet is installed. Minimum maintenance will result in decreased use life of the carpet and an increased total cost over the long term. An effective maintenance program involves four elements that combine to preserve the carpet's appearance and extend its wear life. These are prevention, daily cleaning, periodic cleaning and repair. The maintenance program should be carefully designed to consider traffic loads and soiling rates. Using a floor plan, identify the most likely areas for soiling and spilling. Color code the floor plan to indicate frequencies and procedures for maintenance in critical areas. Plan to give special attention to areas where soil is tracked off, where foot traffic is most concentrated, and where spilling is most likely to occur. Always take immediate action to identify and remove stains and spills. SOIL PREVENTION

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7 Carpet maintenance can be reduced by taking measures to prevent soiling and the appearance of soil. Some of these measures are careful initial selection of carpet, maintenance of exterior areas, soiling barriers, chair pads, and anti soiling treatments. •

Careful Carpet Selection: Very light colors, dark colors, and solid colors tend to show dirt, while middle toned, multi colored, patterned, tweed and heather carpets camouflage it.

•

Maintenance of Exterior areas: Parking lots, sidewalks, garages and other exterior areas of a building should be swept often to keep them free from dirt. This will help prevent dirt from being tracked in. When possible, snow and ice should be manually removed rather than being treated with chemicals or sand.

•

Soiling Barriers: Install walk off mats at entrances and removable carpets in elevators to collect abrasive dirt before it reaches the carpet inside. Walk off mats should be large enough so that at least two or three steps are taken across them before the carpet is stepped on. Elevators with removable carpets also accumulate dirt that would otherwise be tracked into the main carpeted areas.

•

Chair pads: Chair pads are not needed with most glue down level loop broadloom or carpet tile installations. Chair pads may be required in executive offices that have plush carpet installed over a cushion.

•

Anti Soiling Treatments: Fluorochemical treatments can help carpets resist soil and stains. They increase vacuuming efficiency by helping oily dirt to release more easily. These treatments are marketed under several patented trade names by carpet manufacturers. Use products formulated for permanent protection rather than ones that are removed by cleaning processes.

•

Miscellaneous Prevention Methods: There are several additional measures that will help prevent carpet soiling. Use good HVAC filters in the building to decrease the amount of airborne soil. Limit smoking to areas with high exhaust. Designate eating and drinking areas, or reduce the level of beverages in cups. Install floor mats and use heavy garbage bags in areas of likely abuse such as coffee bars and copy areas.

CLEANING PROGRAMS

· Regular cleaning is an essential part of a good maintenance program. Routine vacuuming is the most effective and important of the regular cleaning procedures. Carpeted areas should be classified on the maintenance floor plan as low, medium, or high traffic exposure.(See sample maintenance floor plan on the next page.) High traffic areas should be vacuumed more frequently than low traffic areas. If soiling or traffic patterns change, the vacuuming schedule should be adjusted accordingly. The following schedule should serve as a guide only since every area differs in traffic and soiling rates. 23

7 • • •

High Traffic Areas: (Walk off areas, congested channels, and principle passage routes): Vacuum daily. Medium Traffic Areas: Vacuum twice weekly (more if needed). Light Traffic Areas: Vacuum once or twice weekly (as determined by inspection).

The effectiveness of vacuuming can be determined by a visual examination of the carpet pile. Spread the pile apart with the fingers and inspect the carpet yarns and the back. If loose soil is observed along the yarns and on the back, then more vacuuming is needed. A routine can be established by making several passes over the carpet and then examining the carpet pile for loose soil. If all the soil is not removed, then more vacuuming is required. It is important to remove as much loose soil as possible. It is also important to regularly inspect the vacuum cleaner for air flow and suction, since a full bag of dirt can inhibit the air flow.

Sample Maintenance Floor Plan

SPOT & STAIN REMOVAL

Spills should be spot cleaned promptly to prevent stains, since stains are difficult or impossible to remove. Although certain chemicals can cause 24

7 permanent damage to the yarn or dye in a carpet, this damage can be minimized by prompt action. The first step should be to scrape, blot, or absorb the excess spillage immediately. This quick action may remove the substance before it penetrates the pile of the carpet. If the spot is liquid, absorb it with tissue or paper towels until the absorbent material no longer picks up the liquid. Semi solids should be scraped up gently with a smooth, round object, such as a spoon. Solids or powders respond better to vacuuming. A spot removal kit should be kept on hand. These are usually available from carpet cleaning, dry cleaning, and janitorial supply houses. SPOT REMOVAL PROCEDURES Type of Spot Oil and Grease

Method of Removal (If more than one method is shown, apply in sequence —until the entire spot is removed)

Asphalt

Dry cleaning fluid

Copier powder

Non-oily paint remover

Cosmetics

Amyl acetate nail polish remover

Crayon

Dry cleaning fluid

Duco Cement

Wet/dry spotter

Grease

Detergent solution

India Ink

5% acetic acid (white vinegar) 3% Ammonia

Oils

Detergent solution

Rubber Cement

Water

Shoe polish

Dry extraction cleaning compound

Tar

SPOT REMOVAL PROCEDURES

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Type of Spot Liquids

Method of Removal (If more than one method is shown, apply in sequence —until the entire spot is removed)

Beer

Detergent solution

Cocktails

Wet/dry spotter

Coffee

5% acetic acid (white vinegar)

Colas

3% ammonia

Fruit juices

1% Hydrogen peroxide

Soft drinks

Detergent solution

Tea

Water

7 Tobacco

Dry extraction cleaning compound

Urine

Dry extraction cleaning compound

SPOT REMOVAL PROCEDURES Type of Spot Food and Body Waste

Method of Removal (If more than one method is shown, apply in sequence —until the entire spot is removed)

Animal glues

Detergent solution

Blood

3% Ammonia

Catsup

Wet/dry spotter

Chocolate

Detergent solution

Cream

Digestor

Eggs

Detergent solution

Feces

Water

Gravy

Dry extraction cleaning compound

Ice cream

Dry extraction cleaning compound

Starch

Dry extraction cleaning compound

Vomit

Dry extraction cleaning compound

SPOT REMOVAL PROCEDURES

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Type of Spot: Dyes, Inks, Medicines

Method of Removal (If more than one method is shown, apply in sequence —until the entire spot is removed)

Colored paper

Detergent solution

Food

Alcohol

Furniture

5% Acetic acid (white vinegar)

Inks

3% Ammonia

Marking pens

Wet/dry spotter

Medicines

1% Hydrogen peroxide

Soft drinks

Detergent solution Water Dry extraction cleaning compound

7 SPOT REMOVAL PROCEDURES Type of Spot: Chewing Gum, Rust

Method of Removal (If more than one method is shown, apply in sequence —until the entire spot is removed)

Chewing gum

Chemical freezing compound (cool with ice until brittle) Dry cleaning fluid

Rust

Rust remover Detergent solution Water

Note: When using a dry extraction cleaning compound or dry cleaning fluid, apply it to a towel and blot from outside toward the center. Do not apply directly to the carpet and do not rub it into the carpet. D E E P C L E A NI N G

Periodic deep cleaning is required to remove oily materials that have become bonded to the carpet fibers, and to collect dirt particles that have been pushed into the spaces between fibers and onto the fibers by the pressure of foot traffic. There are five main methods that are used to clean carpet. There are many variations on the basic methods, multiple names for the same process, and various combinations of methods. Operator training and experience are needed to use any of the methods successfully. •

Absorbent Compound: This method uses the least moisture. A pre-conditioner may be applied before the main treatment in heavily soiled areas. Powder is sprinkled liberally over the surface of the carpet, then worked in with a stiff brush or mechanical agitator. The dirt particles are knocked off the carpet fibers. The chemicals in the powder break the oil bonds and adhere to the dirt particles. The absorbent compound is then removed by vacuuming. The carpet should always be thoroughly vacuumed both before and after using this cleaning method. The carpet will normally take between one and three hours to dry completely.

•

Absorbent Pad or Bonnet (dry): This is another minimum moisture system. A solution of detergent and water is sprayed onto the carpet, a rotating pad agitates the carpet tufts, and the dirt is collected in the pad, which is washed out and re-used as needed. The pad or bonnet must be replaced as it becomes saturated with soil in order to prevent resoiling. The cleaning agents should dry to a powder so that they do not leave a sticky residue that acts as a soil collector. Drying time is normally one to three hours, after which the carpet needs to be thoroughly vacuumed. This method is not recommended for cut pile carpet. Dry Foam Cleaning: A dry foam detergent solution is produced by means of an air compressor or mechanical agitating device. This foam is then forced down through or around a revolving cylindrical brush, which combs the foam through the carpet pile so each fiber is individually cleaned. The cleaning compounds dissolve oil bonds and encapsulate the dirt particles. Dirt is removed in the foam that is vacuumed from the carpet. Follow up vacuuming when the carpet is dry gets loosened dirt particles out of the pile. The cleaning agents dry to a powder so that they do not leave a sticky

•

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7 residue.

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•

Shampoo Cleaning: A shampoo solution is fed through a brush into the carpet. A rotating brush agitates the solution into the carpet pile, knocking dirt particles off the fibers and opening up matted carpet pile. The cleaning compounds dissolve the oil bonds and help prevent dirt particles from reattaching to the fibers. Drying time may run from one to twelve hours and up to 24 hours in extreme cases. The cleaning agents should dry to a powder so that they do not leave a sticky residue. Follow up vacuuming is required to remove loosened dirt particles from the pile.

•

Hot Water Extraction (Steam Cleaning): Hot water and detergent are driven down into the carpet under pressure. The cleaning chemicals dissolve oil bonds and prevent dirt particles from reattaching to the fibers. The flushing action of the water gets the loosened dirt particles out of the carpet pile. Maximum drying time is 24 hours.

7 GLOSSARY

Parts of this glossary have been reprinted with permission of the Carpet and Rug Institute, from The Carpet Specifier's Handbook, Fifth Edition, (Dalton, Georgia: The Carpet and Rug Institute, 1992), pp. 76-89. Copyright 1992 by the Carpet and Rug Institute. A

Acrylic - A manufactured fiber in which the fiber forming substance is any long chain synthetic polymer composed of at least 85% by weight of acrylonitrile units. (Acrylics are not recommended for commercial applications.) Antimicrobial Carpet - Carpet chemically treated to reduce the growth of common bacteria, fungi, yeast, mold, and mildew. Antistatic - The ability of a carpet system to dissipate an electrostatic charge before it reaches the threshold of human sensitivity. Appearance Retention (Performance) - The ability of a carpet to maintain its original appearance with use over time. Factors that affect appearance retention are type of fiber, color, pattern, density, pile texture, and maintenance. Attached Cushion - A cushioning material, such as foam, rubber, urethane, etc., adhered to the backing fabric side of a carpet to provide additional dimensional stability, thickness, and padding. Average Pile Yarn Weight - Mass per unit area of the pile yarn including portions buried in the backing. In the U.S., this is usually expressed as ounces per square yard. Axminster Carpet - Carpet woven on an Axminster loom. Pile tufts are individually inserted from varied colored yarns arranged on spools. This process makes it possible to produce carpet and rugs of complex designs with many colors, such as Oriental design rugs. B

Backing - Materials (fabrics or yarns) comprising the back of the carpet as opposed to the carpet pile or face. 1. Primary Backing - In tufted carpet, a woven or non woven fabric in which the pile yarn is inserted by the tufting needles. Usually, woven or non woven polypropylene for carpet, and often, cotton duck for scatter rugs. 2. Secondary Backing - In tufted carpet, the fabric laminated to the back of carpet to reinforce and increase dimensional stability. Usually, woven jute or woven or non woven polypropylene. (Jute backing is not recommended due to its inability to withstand moisture and humidity.) 3. Woven Carpet Backings - the construction yarns comprising chain warp, stuffer warp, and shot or fill which are interwoven with the face yarn during carpet fabric formation.

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7 Back Seams - Installation seams made with the carpet turned over or face down. Opposite of "face seams" made with the carpet face up. (Both kinds of seam are on the back of the carpet.) BCF - Abbreviation for bulked continuous filament. Continuous strands of synthetic fiber formed into yarn bundles of a given number of filaments and texturized to increase bulk and cover. Texturizing changes the straight filaments into kinked or curled configurations. Bearding - Long fiber fuzz on carpet caused by fiber snagging and inadequate anchorage. Berber - A carpet constructed with coarse yarns having randomly spaced flecks of color against a background of a base color. Binding - A band or strip sewn over a carpet edge to protect, strengthen, or decorate the edge. Bleeding - Transfer of fiber dyes from carpet or other fabrics by a liquid, usually water, with subsequent redepositing on other fibers. Blend - A mixture of two or more types of yarn or fiber. Bonded Carpet - Bonded or fusion bonded carpet Is a kind of tufted carpet made by inserting pile yarn directly into liquid vinyl plastisol. These components are then fused together. This produces a carpet with a continuous impermeable vinyl back and with a tuft lock superior to any other cut pile carpet construction. Solid color, heather, and prints on base carpeting can be produced by the bonding process. Breaking Strength - The ultimate tensile load or force required to rupture a material. Broadloom - A term used to denote carpet produced in widths wider than six feet. C

Carpet Cushion - A term used to describe any kind of material placed under carpet to provide softness and adequate support. It usually provides added acoustical benefits and longer wear life for the carpet. In some cases, the carpet cushion is attached to the carpet when it is manufactured. Also referred to as "lining," "padding," or "underlay," although "carpet cushion" is the preferred term. Carpet Modules - Carpet packaged as squares, generally 18 inches by 18 inches (457 x 457 mm), with or without attached cushion backing. Also referred to as "carpet tiles."

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Construction - Carpet construction is defined by stating the manufacturing method (tufted, woven, etc.) and the final arrangement of materials achieved by following the specifications.

7 Continuous Dyeing - Process of dyeing carpet in a continuous production line, rather than in batch lots. In continuous dyeing, special equipment flows dyestuff onto the carpet, as opposed to batch lot dyeing where the carpet is submerged in separate dye becks. Continuous Filament - A process in which continuous strands of synthetic fibers are extruded into yarn rather than spun like natural fibers and synthetic staple fibers. Count - 1. A number identifying yarn size or weight per unit length or vice versa (depending on the particular system being used.) 2. The number of warp ends and filling ends per inch of a fabric. Crocking - Term used to describe excess color rubbing off because of improper dye penetration, fixation, or selection. Cross Seams - Seams made by joining the ends of carpet together. Cushion Back Carpet - A carpet having a cushioning lining, padding, or underlay material as an integral part of its backing. Same as attached cushion carpet. Cut - A length of carpet cut from a full roll to fill an order. Cut Pile- A carpet or fabric in which the face is composed of cut ends of pile yarn. D

Delamination - Separation of the secondary backing or attached cushion from the primary backing of the carpet. Delamination Strength - Force required to remove secondary backing from a finished carpet. Denier - A direct numbering system for expressing the linear density of a yarn, filament, fiber, or other textile strand. The denier is equal to the mass in grams per 9000 meters of fiber. The higher the denier, the larger the yarn or fiber. Density, Average Pile - The weight of pile yarn in a unit volume of carpet expressed in ounces per cubic yard is given by the formula D = W x 36 T in which D is density, W is pile yarn weight in ounces per square yard, and T is pile thickness (height) in inches. Dimensional Stability - The ability of a fabric to retain its original size and shape; may be enhanced by chemical treatments or by mechanical means, such as the secondary backing. Direct Glue Down - Installation process where carpet is adhered directly to the subfloor without a cushion. 31

7 Double Glue Down - An installation method whereby the carpet cushion is adhered to the subfloor with an adhesive, and then the carpet is adhered to the cushion by another adhesive. Drop Match - See match. Dry Compound Cleaner - A carpet cleaning preparation consisting of absorbent granules impregnated with dry cleaning fluids, detergents, and other cleaners. The dry powder is sprinkled on the carpet, worked into the pile with a brush, left to absorb soil for a short time, and then removed along with the absorbed soil by vacuuming. Dry Foam - A detergent solution containing only a small amount of water. It is mechanically worked into the surface of the carpet, and the loose soil is then removed by vacuuming. Dry Rot - A condition caused by micro organisms attacking fibers of textiles, carpets, or other materials, which results in decreased strength and integrity. Dry rot in carpet backings permits carpet to break and tear easily. Natural materials such as jute are susceptible to dry rot, but polypropylene and most other synthetics are resistant. Dyeing - Coloring fibers, yarns, fabrics, carpet or other materials by addition or incorporation of small amounts of highly colored materials known as dyes and pigments. See individual dye methods, including piece dyeing, continuous dyeing, space dyeing, skein dyeing, stock dyeing, printing, and solution dyeing. Dye Lots - When carpet is dyed by certain methods, several separate tanks of dye solution (dye lots) may have to be prepared to dye the total number of square yards of carpet specified for an installation. As a result, the carpet may vary slightly in color from one dye lot to the next. Carpet from one dye lot should not be installed right beside carpet from a different dye lot. F

Face Seams - Sewn or cemented seams made without turning the carpet face down. They are used during installation when back seaming is not possible. Face Weight - The weight of the carpet pile including those portions of the pile that extend into the backing structure. Generally expressed in ounces per square yard. Fadeometer - A laboratory device for determining the effects of light on the properties of yarns, fibers, fabrics, carpet, plastic, and other materials. It uses a standard light source to simulate the spectrum of sunlight. It is generally used for measuring fade resistance of carpet colors, which are rated according to the number of units exposure required to produce visible loss of color.

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Fading - Loss of color. Caused by actinic radiation, such as sunlight or artificial light; atmospheric gases, including ozone, nitric oxide, and hydrogen sulfide; cleaning and bleaching chemicals, such as sodium hypochlorite and other

7 household and industrial products, chlorine chemicals for swimming pools, and other factors. Colorfast carpet for commercial installations prone to these exposures should be selected with extreme care. Fastness - Retention of color by carpet or other materials, usually with reference to specific exposures, e.g., light fastness and wash fastness. Dyestuff, fiber type, and dyeing method influence the ability of colored carpets and fabrics to withstand the effects of color destroying agents. Fiber - The natural or man made substance which forms the basic element of fabrics and other textile structures. Fiber is defined as having a length at least 100 times its diameter or width. Useful textile fibers have high tensile strengths, flexibility, and resistance to heat, light, chemicals, and abrasives. Filament - A single continuous strand of natural or synthetic fiber. Filling Yarns - The yarns that run widthwise in a woven carpet. There may be several sets of filling yarns in a complicated pattern. Finishing - A collective term denoting final processing of carpet and textiles subsequent to tufting, weaving, and dyeing. Carpet finishing processes include shearing, brushing, application of secondary backing, application of attached foam cushion, application of soil retardant and anti static chemicals, back beating, and steaming. Flooring, Radiant Panel - Laboratory testing device for measuring critical radiant flux on horizontally mounted floor covering systems exposed to a flaming ignition source in a graded radiant heat energy environment. Fluffing - Appearance on carpet surface of loose fiber fragments left during manufacture; not a defect, but a characteristic that disappears after carpet use and vacuuming. Sometimes called "fuzzing" or "shedding." Frisé - Pronounced “free-zay“ - 1) A tightly twisted yarn that gives a rough, nubby appearance to carpet pile and carpet. 2) Carpet or textile having the rough, nubby appearance described above. Full Roll - A length of carpet roll goods approximately 100 feet long; also called a shipping roll by carpet manufacturers. Shipping roll standards vary and may be as short as 30 feet, depending upon carpet thickness and manufacturers' quality criteria. In the United States almost all roll goods are 12 or 15 feet wide, with 12 foot width the most prevalent. G

Gage or Gauge - The distance between two needle points expressed in fractions of an inch. Applies to both knitting and tufting.

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Gauge/Pitch - The number of ends of surface yarn counting across the width of carpet. For tufted carpet, gauge is the standard of measurement. Gauge is obtained by counting the number of ends of yarn in one inch across the carpet

7 and then taking the inverse of that number (I. e. one over the number.) If a tufted carpet has eight ends of yarn per inch, the gauge is 1/8. If it has ten ends of yarn per inch, the gauge is 1/10. For woven carpet, pitch is the standard of measurement. Pitch is obtained by counting the number of ends of yarn in 27 inches of width. If a woven carpet has eight ends per inch, the pitch is 216, or 8 x 27. If it has ten ends per inch, the pitch is 270, or 10 x 27. To convert gauge to pitch, take the inverse of the gauge and multiply by 27. For example, if the gauge is 1/8, taking the inverse gives 8, and multiplying by 27 gives a pitch of 216. Glue Down - An installation method whereby the carpet is adhered to the floor with adhesive. Ground Color - The background color against which the top colors create a pattern or figure in the design. H

Hand - The tactile aesthetic qualities of carpet and textiles. Factors that determine how a carpet feels to the hand include pile weight, stiffness, lubricants, fiber type, denier, density, and backing. Heather - A multicolor effect provided by blending fibers of different colors prior to spinning carpet yarn. Heat Setting - A process for stabilization of carpet yarns by exposure to heat. Conventional autoclave heat setting treats yarns in relaxed skein configuration with pressurized steam, usually at temperatures in the 240 to 400 degrees F range. The principal benefits are twist retention in plied yarns in cut pile carpet and general stabilization of yarn configuration. Heatset Yarn - Carpet yarns thermally stabilized to a final crimp or twist configuration so as to reduce loss of twist and bulk in service. High-Low - Multi-level carpet style combining high and low loop pile areas or high cut pile and low loop areas. The latter is also called cut and loop. Hue - A color itself, as red or blue. Many tones of the same hue are possible. A tint is made by adding white to a hue, , and a shade is made by adding black to a hue. J

Jute - A natural bast fiber made from certain plants of the linden family, which grown in warm climates, such as India and Bangladesh. Jute yarns are used for woven carpet construction (backing) yarns. Woven jute fabrics are used in tufted carpet as secondary backing. K

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Knee Kicker - A carpet installation tool consisting of a pinned plate connected to a short section of metal tubing. The end of the tubing opposite the plate has a padded cushion that the installer strikes with his knee to position carpet, which is gripped by the pinned plate.

7 In general, adequate stretching of carpet installations cannot be achieved with knee kickers. A power stretcher should always be used for stretching carpet during installation. Knitted Carpet - A type of woven carpet produced in a fabric formation process by interlacing yarns in a series of connected loops. Pile and backing are produced simultaneously as multiple sets of needles interlace pile, backing and stitching yarns in one operation. L

Latex - A compound consisting of either natural or synthetic rubber which is used to coat the back of carpet or rugs in order to adhere carpet components to one another. Most carpet latex consists of styrene-butadiene synthetic rubber (SBR) compounded with powdered fillers, such as calcium carbonate. Level Loop - A carpet construction in which the yarn on the face of the carpet forms a loop with both ends anchored into the carpet back. The pile loops are of substantially the same height and are uncut, making a smooth and level surface. Loop Pile - Carpet style having a pile surface consisting of uncut loops. May be woven or tufted. Also called "round wire" in woven carpet terminology. Luster - Brightness or sheen of fibers, yarns, carpet, or fabrics. Synthetic fibers are produced in various luster classifications including bright, semi bright, semi dull, and dull. Bright fibers usually are clear (have no white pigment); whereas the duller designations have small amounts of white pigments such as titanium dioxide. Luster of finished carpet also depends upon yarn heat setting methods, dyeing, and finishing. In high traffic commercial areas, duller carpet is often preferred for its soil hiding ability. M

Match, Set or Drop - The arrangement and dimensions of the repeating units that comprise the design of a patterned carpet, including woven patterns, prints, tufted high-lows, and others. A typical pattern repeat might be 36 inches wide x 24 inches long. In set match, the rectangular pattern unit is arranged in parallel rows across the carpet width. In drop match, each pattern unit is lowered a certain amount along the carpet length with respect to the pattern unit it adjoins. In a half drop match, the start of each pattern repeat unit is transposed to the midpoint of the side of the adjacent unit. In the 24” x 36” example given above, each adjacent unit would start 12 inches down the side of the neighboring one. In quarter drop match, each unit in the example would start six inches past the neighboring pattern unit's starting point. Thus, pattern repeat units in drop match repeat diagonally across the width, and in setmatch, they repeat straight across the width perpendicular to the length. Pattern repeat dimensions and match are significant to specifiers and purchasing agents because they influence the amount of excess carpet (over the measured area) needed in multiple width installations. Matting - Severe pile crush combined with entanglement of fibers and tufts. 35

7 Metallic Fiber - Fiber made of metal, metal coated plastic, or plastic coated metal sometimes used in small amounts in carpet to dissipate static electricity and prevent shock. Molding - A wooden or plastic strip attached to the bottom of a baseboard or wall to cover the joint between wall and floor. Monofilament - A single, continuous strand of synthetic polymer in the form of a filament large and strong enough to be used as a textile yarn. Multifilament - Synthetic yarns composed of a multiplicity of continuous fiber strands extruded together, usually from the multiple holes of a single spinneret. Multifilament carpet yarns are texturized to increase bulk and cover and are called "bulked continuous filament" yarns or BCF yarns. N

Needle, Axminster Weave - An eyed needle that delivers filling yarn across the loom through the warp yarn shed. Needle, Knitting - Hooked needles that form the loops of knitted fabric. Needle, Needlepunching - Barbed felting needles that entangle and compress fibrous fleeces into needled felts, such as those used for outdoor carpet. Needle, Tufting - An eyed needle that inserts yarns into primary backing to form tufts. Nylon - Synthetic thermoplastic of the polyamide family widely used as a carpet face yarn in either BCF or staple yarn form. Two chemical types, nylon-6,6 and nylon-6, are used in carpet. Nylon-6,6 is polyhexamethylene adipamide and nylon-6 is polycaprolactam. O

Olefins - Any long chain, synthetic polymer composed of at least 85% by weight of ethylene, propylene, or other olefin units. Polypropylene is used in carpet as both backing and as pile fiber. See Polypropylene. Oriental Rug - Hand-woven rug made in the Middle East or Asia. Outdoor Carpet - Carpet that may be used outdoors without rapid fading or deterioration. The principal requirements are resistance to sunlight and to water. Most outdoor carpet pile yarns are solution-dyed polypropylene containing ultraviolet stabilization additives. Coatings and backing materials are synthetics that are water and rot resistant. P

Pattern - Decorative design on a carpet. It may be printed, woven with colored yarns, or sculptured in multiple pile heights.

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Pile - The visible wear surface of carpet consisting of yarn tufts in loop and/or cut configuration. Sometimes called "face" or "nap."

7 Pile Crush - Loss of pile thickness due to compression and bending of tufts caused by traffic and heavy furniture. The tufts collapse into the air space between them. If the yarn has inadequate resilience, and/or the pile has insufficient density for the traffic load it may be irreversible. Pile or Tuft Length - The length of the extended tufts measured from the primary backing top surface to their tips. Pile tufts should be gently extended, not stretched during this measurement. Pile Setting - A procedure in carpet cleaning in which the damp and disheveled pile is lifted after shampooing by a pile brush or pile lifting machine. Pile Yarn - The yarn that forms the tufts of the carpet. Also called "face yarn." Pilling - A condition of the carpet face in which fibers from different tufts become entangled with one another, forming hard masses of fibers and tangled tufts. Pillling can be caused by heavy traffic. Pills may be cut off with scissors. Pill Test - Flammability test for carpet to determine its ease of ignition by a small incendiary source, i.e., a methenamine timed burning tablet. Federal regulations require all carpet sold to pass the pill test (FF1-70). Pitch - See gauge/pitch. Plied Yarn - A yarn composed of two or more single yarns twisted together. Many 2 ply yarns are used in carpet. In a cut pile carpet such as a saxony, plied yarns must be heat set to prevent untwisting under traffic. Multiple continuous filament yarns are sometimes air entangled rather than twisted. Plush Finish - A smooth textured carpet surface in which individual tufts are only minimally visible, and the overall visual effect is that of a single level of fiber ends. This finish is normally achieved only on cut pile carpet produced from non heat set single spun yarns by brushing and shearing. It is sometimes called "velvet plush." Ply - 1. A single end component in a plied yarn. 2. The number which tells how many single ends have been ply twisted together to form a plied yarn, for example, 2-ply or 3- ply. Polyester - A fiber-forming, thermoplastic synthetic polymer. Nearly all polyester carpet fiber is staple, and the yarns are spun yarns. Polyester for carpet is made from terephthalic acid and ethylene glycol and is known chemically as polyethylene terephthatlate. Polymers - High molecular weight chemical compounds formed by repeated linking of smaller chemical units called monomers. Polymers from which fibers are made are long chain molecules in which the monomers are linked end to end in a linear fashion. Synthetic polymers used for carpet fiber include nylon37

7 6,6 and nylon-6 (polyamides), polyester, polypropylene, and polyacrylonitrile (acrylics). In popular terminology, polymers are also called plastics or resins. Polypropylene - Synthetic, thermoplastic polymer used for molded items, sheets, films, and fibers. The Federal Trade Commission (U.S. Government) classification is olefin. This polymer is made by stereospecific polymerization of propylene. Most polypropylene carpet fiber is solution dyed and sometimes contains ultraviolet stabilizers for outdoor use. The carpet fiber is available as both bulked continuous filament yarns and staple for spun yarn production. Slit film polypropylene is used in woven carpet backing. Power Stretcher - A carpet installation tool used to stretch carpet for installation on tackless strip. It consists of a pinned plate that grips the carpet, tubular extensions, a padded end that is used to brace against an opposing wall or other structure, and a lever system that multiplies the installer's applied stretching force. Primary Backing - A component of tufted carpet consisting of woven or non woven fabric into which pile yarn tufts are inserted by the tufting needles. It is the carrier fabric for the pile yarn, and should not be confused with secondary backing, which is a reinforcing fabric laminated to the back of tufted carpet subsequent to the tufting process. Most primary backing is either woven or non woven polypropylene. Some synthetic primary backings have nylon fiber attached to their upper surfaces to make them union dyeable with nylon pile yarns. Prime Urethane Cushion - Separate carpet cushion made from virgin polyurethane foam. The sheet of foam is cut from large "loaves." As opposed to prime cushion, rebounded polyurethane is made from recovered scrap. Printed Carpet - Carpet having colored patterns applied by methods analogous to those used for printing flat textiles and paper. These include flatbed screen printing using woven fabric screen, rotary screen printing with perforated sheet steel screens, Stalwart printing with sponge rubber pattern elements on wooden rollers, and computer programmed jet printing. R

Random Sheared - A carpet texture created by shearing either level loop or highlow loop carpet lightly so that only the higher loops are sheared. The sheared areas are less reflective than the unsheared loops, which appear brighter and lighter in color. Random shearing of high-low loop carpet produces a texture somewhat similar to cut and loop. Repeat - The dimensions of the basic pattern unit in any type of patterned carpet including printed, woven, high-low tufted loop, cut and loop, etc. See match for further discussion. Resilience - The ability of carpet pile or cushion to recover original thickness after being subjected to compressive forces or crushing under traffic. 38

7 Restretch - A carpet installation term used to describe carpet stretching performed subsequent to original installation in order to remove wrinkles, bubbles, or loose fit. Most restretching is caused by failure of the installer to adequately stretch the carpet during original installation. Restretching should be performed with power stretchers and not with knee kickers, as should all stretching operations in overpad, tackless strip installations. Rotary Brushing - A carpet cleaning technique in which a detergent solution is worked into the pile by a motor-driven rotating brush. Loosened soil and spent solution is often subsequently removed by vacuuming. Rows or Wires - In woven carpet, the number of pile yarn tufts per running inch lengthwise. Called "rows" in Axminster and "wires" in Wilton and velvet carpet. Analogous to "stitches per inch" in tufted carpet. Rubber - A term sometimes applied to carpet cushion made from rubber (foam or sponge), which is used for both separate and attached cushion. Rug - Carpet cut into room or area dimensions and loose laid. S

Saxony - A cut pile carpet texture consisting of heat set plied yarns in a relatively dense, erect configuration, with well defined individual tuft tips. Tip definition is more pronounced than in singles plush. Sculptured - Any carpet pattern formed from high and low pile areas, such as high-low loop or cut and loop. Secondary Backing - Woven or nonwoven fabric reinforcement laminated to the back of tufted carpet, usually with latex adhesive, to enhance dimensional stability, strength, stretch resistance, lay flat stiffness, and hand. Most secondary backings are woven jute, woven polypropylene, or nonwoven polypropylene. The term is sometimes used in a broader sense to include attached cushion and other polymeric back coatings. Because secondary backing is visible, whereas primary backing is concealed under the pile yarn in finished carpet, most dealers and installers refer to the secondary backing simply as "backing." Self-Tone - A pattern of two or more tones of the same color. When two tones are used in a pattern or design, it is called "two-tone." Selvages - Carpet edges at sides of rolls. Serging - A method of finishing edges of carpet base or area rugs cut from roll goods by use of heavy, colored yarn sewn around the edges in a close, overcast stitch. Shade - A hue (color) produced by a pigment or dye mixture with some black in it.

39

Shading - A change in the appearance of a carpet due to localized distortions in the orientation of the fibers, tufts, or loops. Shading is not a change in color or

7 hue, but a difference in light reflection. It is sometimes referred to as "temporary shading," "tracking," or "pile reversal." Shag - A carpet texture characterized by long pile tufts laid over in random directions in such a manner that the sides of the yarn form the traffic surface. Modern shags are made from plied, heat-set yarns and are either cut pile or cut and loop styles. Shearing - Carpet manufacturing process for producing a smooth carpet face, removing fuzz, or creating random sheared textures. Carpet shears have many steel blades mounted on rotating cylinders that cut fibers on carpet surfaces in a manner analogous to a lawn mower cutting grass. Depth of shearing may be indicated by a modifying word, e.g., defuzz and tip shear suggest a shallow cut, whereas a full shear implies a deep cut such as is used for producing mirror finished plush. Side Seams - Seams running the length of the carpet. Sometimes called length seams. Skein Dyed Yarn - Pile yarn dyed while loosely wound in large skeins. Soil Resist Treatment - Application of a chemical agent that gives low surface energy properties to carpet face fiber, in order to inhibit wetting of the fibers by oil or water based materials. Treatments are usually fluoro-chemically based. Soil Retardant - A chemical finish applied to fibers or carpet and fabric surfaces, which inhibits attachment of soil. Solution Dyed Fiber - Synthetic fiber colored by pigments dispersed in the polymer melt or solution prior to extrusion into fiber. Sometimes referred to as dope dyed or spun dyed. Space Dyed - Yarn dyed in two or more colors that alternate along the length. Spinning - A term used in yarn or fiber production. To a fiber manufacturer, spinning is synonymous with extrusion of polymer through the small holes of the spinneret into synthetic fiber. To the conventional textile yarn mill, spinning is the conversion of staple fiber into spun yarn. Sponge Cushion - Carpet cushion of rubber foam material that is chemically blown to form a cushion product. Stain - Foreign material (soil, liquids, etc.) on carpet that is not removable by standard cleaning methods. Stain Resist Treatment - Chemical treatment, primarily for nylon carpet, to minimize stains from food colors. Chemical stain resist treatments are not commonly used for commercial carpet.

40

Staple FIber - Short lengths of fiber, which may be converted into spun yarns by textile yarn spinning processes. Also called "staple." Staple may also be

7 converted directly into nonwoven fabrics, such as needle-punched carpet. For carpet yarns spun on the common modified worsted systems, most staple is six to eight inches long. Static Shock - Discharge of electrostatic charge from carpet through a person to a conductive ground such as a doorknob. The friction of shoes against carpet fiber causes the build up of an electrostatic charge. Various static control systems and finishes are used for contract carpet to dissipate static charge before it builds to the human sensitivity threshold. Stay Tacking - A carpet installation term for temporary nailing or tacking to hold the stretch until the entire installation is stretched over and fastened onto the tackless strip. An important technique in large contract installations, which are too large to stretch in one step. Stiffness - Resistance of a material to bending. Stitches - Stitches per inch. The number of yarn tufts per running inch of a single tuft row in tufted carpet. Stitch Length - Total length of yarn from which a tuft is made. It is numerically equal to twice the pile height plus the associated back stitch behind the primary backing. Stock Dyed Yarn - Colored spun yarn produced from fibers dyed in staple form. The term does not apply to yarns spun from solution dyed staple. Streak - Any lengthwise, narrow, visual defect in carpet. Dye streaks may be caused by a single pile end having different dye affinity from the others. Other streaks may be yarn defects, such as tight twist, stretched yarn, or yarns larger or smaller than the rest. Stretch - A carpet installation term for the amount of elongation of carpet when it is stretched over cushion onto tackless strip. Generally one to two percent. Stretch-In - Installation procedure for installing carpet over separate cushion using a tackless strip. Stuffer - A backing yarn in woven carpet. Stuffers are normally large warp yarns (lengthwise yarns) which add weight, strength, hand, stiffness, and stability. Swatch - A small carpet sample. Carpet specifiers should retain swatches to verify color, texture, weight, and other quality factors when carpet is delivered. T

Tackless Strip - Wood or metal strips fastened to the floor near the walls of a room containing either two or three rows of pins angled toward the walls, on which the carpet backing is stretched and secured in a stretch in installation. 41

7 Tensile Strength - The greatest stretching force a material such as a yarn, fabric, or carpet can bear without breaking. Texture - Visual and tactile surface characteristics of carpet pile, depending on such aesthetic and structural elements as high-low or cut and loop patterning, yarn twist, pile erectness or lay over, harshness or softness to the touch, luster, and yarn dimensions. Thermal Conductivity - Ability of a material to transmit heat. Good insulators, including some carpet, have high thermal resistivity (R-value) and low thermal conductivity. Tip Shearing - Light, shallow shearing to add surface interest to carpet texture or to clean up and defuzz carpet during finishing. Top Colors - In printed or woven colored patterns, top colors are the ones forming the pattern elements, as distinguished from background or ground colors. Total Weight - Weight per square yard of the total carpet pile, yarn, primary and secondary backings, and coatings. Traffic - The passing back and forth of people and equipment over a carpet surface area. Tuft Bind - Force required to pull a tuft from the carpet. Tufted Carpet - Carpet manufactured by the tufting process, which involves insertion of pile tufts by a row of eyed needles that penetrate a primary backing fabric, thus forming tufts from the yarn threaded through the eyes of the tufting needles. Tufts - The cut or uncut loops of a pile fabric. Twist - The number of turns per unit length about the axis of a yarn. Twist direction is either right or left handed, also called "Z-twist" or "S-twist." Carpet yarns usually have rather low twists, in the 2.5 to 6.0 turns per inch (TPI) range, with the majority from 3.5 to 5.0 TPI. Twist Carpet - Carpet having a pile texture created with tightly twisted yarns in which the ply twist is substantially greater than the singles twist, causing the yarn to curl. Most twist styles are cut pile, and the unbalanced, hard twist causes a nubby texture. See also frisé. Twist Retention - The ability of heat set yarns to retain their twist. The stronger the yarn twist, the better the appearance retention of the carpet will be, particularly in cut pile carpet. U

42

Underlay - See Carpet Cushion.

7 Unitary Carpet - Type of carpet used for glue down installations that has an application of high quality backcoating latex to increase tuft bind performance properties without the addition of a secondary backing. V

Velvet Carpet - Carpet woven on a velvet loom. Velvet carpet is typically cut pile or level loop in solid or tweed colorings, though textured and patterned effects are possible. Velvet Finish - A smooth surface texture on dense plush carpet. Vinyl - Colloquial term for the synthetic polymer, polyvinyl chloride (PVC). PVC is used as a carpet back coating for marine and outdoor use. PVC foams can be used as attached cushions. Many walk off mats have solid, sheet vinyl backings, and carpet modules (tiles) are also often PVC backed. W

Warp - A weaving term for yarns that run lengthwise in woven fabrics and carpets. Warp yarns are usually delivered to the loom from a beam, a large spool with hundreds of ends of yarn wound on it and mounted behind the loom. Woven carpets usually have three sets of warp yarns, which may be wound on three beams. These include stuffer warp for lengthwise strength and stiffness, pile warp, which forms the carpet surface tufts, and chain warp, which interlaces with fill yarn to lock the structure together. Watermarking - A special case of non reversible shading where large areas of the carpet appear randomly light or dark. The term "watermarking" stems from the fact that this type of shading looks like puddles of water. The appearance is due to adjacent tuft areas leaning in opposite directions, reflecting different amounts of light from the tips and sides. Extensive research has shown that this condition is not a manufacturing defect, and the cause remains unknown. Weaving - A fabric formation process used for manufacturing carpet in which yarns are interlaced to form cloth. The weaving loom interlaces lengthwise (warp) and widthwise (filling) yarns. Carpet weaves are complex, often involving several sets of warp and filling yarns. See Axminster, Wilton, Velvet, and Knitted. Weft - Yarn which runs widthwise in woven cloth or carpet, interlacing with the warp yarns. Also called filling yarns. Wilton Carpet - Carpet woven on a loom with a Jacquard mechanism, which utilizes a series of punched cards to select pile height and yarn color. The Wilton loom can produce carpet with complex multicolor patterns and highly textured pile surfaces of multilevel cut and looped yarns. Woven Backing - A term for primary or secondary backing that is manufactured for tufted carpet by the weaving process. Secondary backings are usually woven jute or woven polypropylene. Primary backings are usually woven (or nonwoven) polypropylene. 43

7 Woven Carpet - Carpet produced on a loom through a weaving process by which the lengthwise (warp) yarns and widthwise (weft or filling) yarns are interlaced to form the fabric. Carpet weaves such as Wilton, Axminster and velvet are complex, often involving several sets of warp and filling yarns for the pile and backing. Yarn - A continuous strand composed of fibers or filaments and used in tufting, weaving, and knitting to form carpet and other fabrics. Carpet yarn is often plied and may be either spun from staple or extruded as a continuous filament. Yarn Dyeing - Dyeing yarn before tufting or weaving it into carpet. Yarn Ply - The number of singles yarns ply twisted together to form a plied yarn. Yarn Size - Same as Yarn Count. See Count.

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7 BIBLIOGRAPHY

"Allied Fibers Guide to Specifying Commercial Carpet" (pamphlet), Allied Fibers, 1992. "Carpet Appearance Index" (pamphlet), DuPont Antron H-27799, 6/91. "Carpet Maintenance Guide" and "Carpet Maintenance Index" (pamphlets), DuPont Antron H-27779 and H-27780, 5/91. The Carpet Specifiers' Handbook, Fifth Edition, The Carpet and Rug Institute, Dalton GA., 1992. Commercial Carpet Maintenance Manual, The Carpet and Rug Institute, Dalton GA., 1192. "The Complete Book of Carpeting" (pamphlet), DuPont Carpet Fibers E86846, Rev. 5/87. Contract Carpeting: A Critical Guide to Specifications and Performance for Architects and Designers, by Lila Shoshkes, Whitney Library of Design, Watson-Guptill Publications, New York, 1974. "Crosstalk", The New sletter of Cross Index of Commercial Carpet, Vol. 28, No. 4, July 1986. "DataSpec" (pamphlet), Monsanto Contract Fibers, 1986. Facts About Contract Carpeting, The International Wool Secretariat, Olivers Printing Works (Battle) Ltd., Battle 2431/2282, 1985. "A Guide to Carpet and Your Indoor Environment" (pamphlet), The Carpet and Rug Institute, Dalton GA., 1992. How To Specify Commercial Carpet Installation Fifth Edition, The Carpet and Rug Institute, Dalton GA., 1991. "Indoor Air Quality and New Carpet" (pamphlet), United States Environmental Protection Agency EPA/560/2-91-003, March 1992. "Indoor Air Quality Program for Carpet" (pamphlet), The Carpet and Rug Institute, Dalton GA., 7/92. "A Primer on Woven Carpet From Front to Back" (pamphlet), Karastan Bigelow KB-0022, 1992. "Specification Guide for Carpets of DuPont Antron Nylon" (pamphlet), DuPont Carpet Fibers E-47081, 1/83. Standard for Installation of Commercial Textile Floorcovering Materials, The

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"Steps in the Right Direction: An Owner's Manual for Your Carpet" (pamphlet), The Carpet and Rug Institute, Dalton GA., 1991.

7 "Zeftron 500 ZX Nylon Solution Dyed Yarn The Ultimate Fiber" (pamphlet), BASF Corporation, undated.

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ATTACHMENT 7.1

Section 01350 SPECIAL PROJECT PROCEDURES – CARPET RECLAMATION SPEC NOTE: This section specifies requirements for removal and recycling of used carpet and scrap from new installation. PART 1 - GENERAL 1.01 SUMMARY A. Section Includes: 1. Furnishing of separate contract with Reclamation Agency for used carpet reclamation. 2. Procedures for removal and reclamation of used carpet. B. Related Sections: 1. Section 01738 – Selective Demolition 2. Section 02222 – Building Demolition 3. Section 09680 – Carpeting 1.02

SUBMITTALS A. Proposed dust-control measures. B. Proposed packing and transportation measures. C. Schedule of carpet reclamation activities indicating the following: 1. Detailed sequence of removal work. 2. Inventory of items to be removed and recycled. D. Reclamation agency records indicating receipt and disposition of used carpet.

1.03

QUALITY ASSURANCE

SPEC NOTE: If non-DuPont removal firms are allowed to provide reclamation services or carpet removal services, modify paragraphs 1.03. A&B to indicate that designated firms listed in Part 2 will be considered as carpet removers or reclamation agencies. A. Reclamation Agency: DuPont Flooring System Firm [or designated agent firm] providing used carpet recycling under the DuPont Carpet Reclamation Program. B. Carpet Remover: DuPont Flooring System Firm [or designated agent firm] providing carpet removal services for recycling purposes. C. Regulatory Requirements: Comply with governing regulations. Comply with hauling and disposal regulations of authorities having jurisdiction.

SPEC NOTE: Record off-site removal of debris and materials and provide the following information regarding the removed materials. Time and Date of removal; Type of Material; Weight and Quantity of Materials; Final Destination of materials. D. Certification: Reclamation Agency and Carpet Remover shall certify in writing that used carpet was removed and recycled in accordance with the DuPont Carpet Reclamation Program. 1.04 PROJECT CONDITIONS A. Environmental Requirements: Obtain approval of Owner [Facilities Manager, Construction Administrator] before performing operations which generate contaminants. PART 2 – PRODUCTS 2.01

CARPET RECLAMATION AGENCY A. [List DuPont Flooring System Firm] B. [List DuPont Flooring System Firm]

2.02

CARPET REMOVERS A. [List Carpet Removal Firm] B. [List Carpet Removal Firm]

2.03

MATERIALS A. Adhesive Removal Solvents: Comply with Carpet and Rug Institute Publication 104 subparagraph 6.1.9.

SPEC NOTE: Liquid Adhesive Removers may cause problems with new adhesive and new carpets. CRI Publication 104, Standard for Installation of Commercial Textile Floorcovering Materials should be consulted. B. Used Carpet: Maintain possession of removed used carpet. Immediately remove from Site and place in container or trailer. Carefully remove, store, and protect designated materials and equipment for re-installation under other Sections or to be retained by Owner. C. Carpet Pad: Provide recycling of carpet padding where locally available or as designated by Reclamation Agency. PART 3 – EXECUTION

3.01

EXAMINATION A. Verification of Conditions: Examine areas and conditions under which Work is to be performed and identify conditions detrimental to proper or timely completion. 1. Do not proceed until unsatisfactory conditions have been corrected.

3.02

PREPARATION A. Provide, erect, and maintain barricades, lighting, and guard rails as required to protect general public, workers, and adjoining property. B. Vacuum used carpet before removal.

3.03

CARPET REMOVAL

SPEC NOTE: Where appropriate include new carpet scrap and waste in the reclamation process. Modified 3.03. B as indicated. A. Remove used broadloom carpets in large pieces, roll tightly and pack neatly in container. [Include carpet scrap and waste from new installation.] B. Deposit only clean, dry used carpets in containers. Clean shall be defined as carpet free from demolition debris or asbestos contamination, garbage, and tack strips. C. Remove adhesive according to recommendations of the Carpet and Rug Institute (CRI). SPEC NOTE: If carpet disposal method is known, delete 3.04 or 3.05 as appropriate. If disposal method is unknown or if both are to be used, retain both articles. 3.04

CONTAINER DISPOSAL A. Place used carpet in 40-yd container supplied by reclamation agency. Containers are fully enclosed, front (end) loading. Place only used commercial carpeting in collection container. Container shall be kept locked or supervised. B. Use effective packing techniques to maximize the amount of material in the container. On average, container holds 2000 to 3000 square yards. C. Neatly stack carpet tiles or repack in cardboard boxes prior to placing in container. D. When container is full, contact reclamation agency to coordinate pickup and drop-off of replacement container. If

container is locked for security purposes, remove the lock prior to pickup. 3.05

TRUCK TRAILER DISPOSAL A. Place used carpet in 53-foot trailer supplied by Reclamation Agency. The same packing techniques should be followed for packing container. B. Comply with Department of Transportation regulations for weight limits. Typical maximum weight of used carpet on the trailer is 45,000 lbs. C. If packing carpet tiles, do not stack higher than 6 feet.

SPEC NOTE: Edit article 3.06 as necessary to reflect any special interior conditions that exist when removing used carpet. 3.06

INTERIOR OPERATIONS A. Contaminants from work that occurs within a single room may be contained by sealing doors and other openings with duct tape at head, jamb, and sill. B. Use window exhaust systems to establish negative pressure in contaminant producing work area, ensuring continuous flow of air into work area. Do not open windows in work area except when an exhaust fan is used. Close windows at end of each work shift. C. Seal exhaust system ductwork which might leak into building or mechanical systems. D. Damp mop hard surface floors in work area daily to minimize tracking of contaminants from work area. In carpeted areas, protect carpet with plastic and plywood; provide hard surfaced area at entrances for daily damp mopping. END OF SECTION

ATTACHMENT 7.2 - Part 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53

Air Force Interior Design Guides Chapter 7 – Attachment 2: Sample Specifications Blank Specification CSI Section 09680 – Carpet Project:

1. Part 1 – General 1.1. Summary: This Section includes woven carpet, tufted carpet, carpet tile, and carpet cushion. 1.2. Submittals 1.2.1. Product Data: For each product indicated. 1.2.2. Shop Drawings: Include the following: • Existing floor materials to be removed. • Existing floor materials to remain. • Seam locations. • Pattern type, repeat, location, direction, and starting point. • Pile direction. • Insets and borders. • Transition, and other accessory strips. • Transition details to other flooring materials. 1.2.3. Samples: For each carpet, cushion, and exposed accessory and for each color and pattern required, as per Contracting Officer request.